Hotel - Grand Hôtel La Cloche Dijon - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Grand Hôtel La Cloche Dijon - MGallery by Sofitel

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4.5/5 1,330 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 25  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre
  • Babysitting on request  (Nearby)
  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Our luxurious rooms and suites balance refined decor with modern amenities, including Internet access and cable TV. Plush beds ensure peaceful sleep and our professional staff and 24-hour room service are available to cater to all your needs.

  • 88 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • Minibar
    • RJ 45 outlet
    • Bathtub
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,501 reviews

Our guest reviews for Grand Hôtel La Cloche Dijon - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,330 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 13/01/2018
« Stay 2017 »

Perfect service, fantastic room. Clean. We enjoied our stay in the center of the city in a wonderful hotel. The restaurant is excellent. The reception tries to help where they can and speak perfect English.

AccorHotels certified review
Anonymous Couples - 05/01/2018
« Comfortable modern stylish accommodation created out of a former Grand Hotel »

We enjoyed the stay overall. The room was comfortable and of a good size. Service from the staff was excellent apart from housekeeping on one day who failed to clean the room until prompted by two phone calls from us. They became very defensive when criticised and twice said that we had the 'do not disturb' notice on the door, which was not the case. On that day the room was cleaned in a very cursory manner, but much better on our second day. Breakfast was excellent. It was fortunate that we had a good value three-nights-for-two deal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Loo Chee Wee, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Ian D. Families - 04/01/2018
« poorly managed »

The hotel is beautiful; bar and restaurant look great and bar service was excellent with a great menu for wine and cocktails. Room décor great. BUT.. Our two rooms were short of towels - one big towel in each room and when we asked for extra there were none. We were offered small hand towels which are no good when showering. Sharing towels in a 5 * hotel is ridiculous!! Breakfast was terrible although the service staff were fine. I ordered an omelette which was an extra charge as the scrambled egg was truly awful - it was sloppy, too much butter and over cooked. Unfortunately the omelette when it came was worse - it was delivered with a saucepan lid on top to keep it warm!! Even your waiting staff laughed. The omelette was so badly cooked I could not believe you would serve it to a customer. I squeezed the grease out of it in front of your staff to show this. I drove into Dijon in order to stay in a luxury hotel with my family on the way back from skiing but the experience was not good - I could have saved time and money staying in a hotel on or close to the highway

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian D., Thank you for taking the time to tell us about your experience at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Elizabeth F. Couples - 04/01/2018
« Great location and breakfast; helpful and friendly staff. »

We enjoyed our third stay at an M Gallery hotel (Rennes and Lyon). We know we can depend on the hotels to be in a great location and have great amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth Farley, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Alebg Couples - 03/01/2018
« Perfect stay »

Although we are frequent travellers, we have rarely experienced such attention to details and care for the customers. I have noted in my booking that we are looking forwards to a romantic NY weekend with my partner and we got a room covered with rose petals and heart-shaped sweets. The room was meticulously clean, extremely comfortable and provided everything one may need. The reception staff was very polite and friendly. The reception and bar areas were tastefully decorated and provided a great NY ambience. We'll certainly recommend La Cloche to all our friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Albena K., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Maggie R. Couples - 03/01/2018
« Good Location »

Had a lovely room overlooking the Place, only problem in the room was wardrobe space, the hanging rail was to low for dresses to hang properly and I wear knee length dresses so if I had a long dress it would not be able to hang in the hanging space and also not a lot of shelf space. We were giving a voucher to have a free drink in the bar, so looking at the bar drinks menu we chose a red wine which we like , but was told we could only chose two wines that were not on the bar menu , we chose a bourgourne which we like, but when the drinks arrived it was not a pinot noir, so we left it. We did drink in the bar when we came back from our evening meals and we had a great time the staff in the bar area were more friendly in the late evening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maggie R., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
S. Couples - 30/12/2017
« Marvelous hotel ideally located »

We like to stay in this hotel due to its location, its beautiful decoration, its friendly and helpful staff and finally its remarkable services. We recommend highly this hotel to all people in transit in Dijon or in stay for visiting this beautiful city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacques S., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
John L. Couples - 30/12/2017
« An Exceptional Hotel »

From the initial welcome at Reception and the assistance in accessing the hotel parking everything was extremely well done. The decor of the corridors and our room was exceptionally good. Particularly impressive were the room lighting (so often dull in hotels) and sound insulation. Reception staff who can always manage to smile make a big difference to the customer's impression. Well done!

Our hotel has responded to the review
Our hotel has responded to the review

Dear John F., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
N. Families - 26/12/2017
« Very good »

Enjoyed staying at the suite. Lots of space in the room. Service at the reception desk was excellent, staff very professional and helpful. The suite itself has a few minor issues: (1) the safe did not work (2) Electrical and lighting system in the room is difficult to use and manage e.g. touch screen poorly designed, kitchen light had no off button and the light was on ALL the time, room needs a master lights off button

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tareq Naqib, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Francofile1 Business - 20/12/2017
« Top Notch hotel in every way! »

Fantastic from beginning to end. Great service, friendly and efficient staff. Beautiful decor throughout the hotel..excellent food!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol M., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Gary A. H. C. Couples - 19/12/2017
« Excellent stay »

Loved the hotel, large beautiful room, excellent staff specifically Alexis and the team were wonderful and made our stay great

Our hotel has responded to the review
Our hotel has responded to the review

Dear H C., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Breege Couples - 09/12/2017
« We were disappointed »

As we have stayed there before a number of times , the last one in Dec 2015, this time was disappointing, A very small dark room, the bath was half size and no hand rails to aid getting in and out. We could not have a shower as it was just a hand held shower so overall not satisfied and I would certainly not pay their price to ever stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pat Horkan, Thank you for taking the time to tell us about your experience at the Grand Hotel La Cloche Dijon - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Y. Couples - 09/12/2017

Excellente

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur B., Nous vous remercions pour vos commentaires suite à votre séjour à Grand Hotel La Cloche Dijon - MGallery by Sofitel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Loïc Friends - 14/11/2017
« Great city hotel with very nice facilities and good location »

This is a great hotel. Its location is ideal as it is a few minutes away from the train station and right next to the old town. Its facilities are very nice - the bar, the restaurant, the spa. Stayed in the deluxe room which was very nice and spacious. Bathroom of a very good size with both a tube and a shower. The entire staff is very friendly!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Loic S., We very much appreciate your comments regarding your stay at the Grand Hotel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Jakarta 7. Couples - 13/11/2017
« Great Hotel with perfect location »

We are glad to stay in the hotel even for just one night. As it located right next to city center, hence we just need to walk around the city center, for restaurant, museum and etc...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wenda K., We very much appreciate your comments regarding your stay at the Grand Hotel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Erik Families - 07/11/2017
« Great room, no wi-fi »

I had the corner room on the fourth floor. This was amazing. The view is great. But the wi-fi of the hotel was temporarily down for my entire two-night stay!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erik M., We very much appreciate your comments regarding your stay at the Grand Hotel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please received our apologies for the wi-fi but unfortunately the company who is in charge of the service could do anything during the weekend, the problem is that in France nobody works on weekends. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Anonymous Solo - 04/11/2017
« beautifully designed comfortable and clean...could not ask for more! »

the minute I walked into the room I knew that every detail had been considered. Place to put my suitcase and hand clothes. Well designed space and lighting. Comfortable bed. Even the bathroom with the glass wall was considered to provide a greater sense of spaciousness. While my room 305 was great my friend who was staying in a corner room had a very odd room. Obviously the room shape did not fit the design and it was very poorly considered and designed. I would not have found his room acceptable. A real mix of furniture which needed a separate design just for that room. Room aside, service was a little odd. I was having dinner at 20h00 downstairs in the restaurant and at 19h20 while i was getting dressed for dinner the room service came to make the room. I found the timing most inappropriate for me though perfect for someone who didn't want to do any work since room after room she was told that help was not needed. She must have finished in record time. Other than that staff was very helpful.

TripAdvisor review
Couples - 02/11/2017
« Great hotel, great location, very helpful staff »

The la Cloche is an ideal hotel for a stay in Dijon. It's in a perfect location, about 1 km from the railway station and an easy walk into the pedestrian mall in the centre of the Old Town. The rooms aren't overly large but they're beautifully finished. The staff are very helpful and efficient. The breakfast is excellent with a wide choice of food. I would recommend this hotel to anyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Client, We very much appreciate your comments regarding your stay at the Grand Hotel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
S. Couples - 29/10/2017
« Fantastic stay »

Beautiful romantic hotel ideally located on the city with marvelous staff. All services such as SPA and amazing breakfast are provided with good quality. We will be back with pleasure on December 2017.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacques S., We very much appreciate your comments regarding your stay at the Grand Hotel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Glenn Couples - 29/10/2017
« overnight stop »

We found the room ambiance to be superb, comfortable, tranquil w excellent literie Our cocktail and small snacking in the bar was super relaxing. We will be back. One suggestion is additional variety of good healthy alimentation on the snacking menu

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glenn W., We very much appreciate your comments regarding your stay at the Grand Hotel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

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