Hotel - Grand Hôtel La Cloche Dijon - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Grand Hôtel La Cloche Dijon - MGallery by Sofitel

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4.5/5 1,409 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 25  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
  • Babysitting on request  (Nearby)
  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Our luxurious rooms and suites balance refined decor with modern amenities, including Internet access and cable TV. Plush beds ensure peaceful sleep and our professional staff and 24-hour room service are available to cater to all your needs.

  • 88 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Minibar
    • RJ 45 outlet
    • Bathtub
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 2,883 reviews

Our guest reviews for Grand Hôtel La Cloche Dijon - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,409 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Jay D. Friends - 12/06/2018
« Expected better »

We felt let down by the standard of service in the restaurant, and the food generally. At these prices, it's reasonable to expect that there are enough staff, and that you don't come away hungry and disappointed by a recommended set menu.

AccorHotels certified review
Jacob H. Couples - 12/06/2018
« Elegant environment, polite and professional staff. »

Nice well appointed rooms. Good breakfast in the pleasant 'winter garden.

AccorHotels certified review
Anonymous Solo - 11/06/2018
« Beautiful place »

I stayed only for a night but would have loved to stay longer. Great location. Beautiful hotel. Very comfy. Clean. Friendly staff. But had a very bad experience with the voiturier... Restaurant menu is very poor. But food is very good. Having diner in the garden was very pleasant.

AccorHotels certified review
Emilie R. Friends - 05/06/2018
« good experience »

Beautiful hotel, I enjoyed drinks and food on the beautiful terras. Room was also perfect with very nice bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emilie R., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur d'exploitation

AccorHotels certified review
Stephen L. Couples - 31/05/2018

Seamless. Great service and back up your le cub promises. Well done. Great location and style of hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen Lynch, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Stevie P. Couples - 30/05/2018
« very good »

excellent staff - especially Alexis (front desk reception)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen Pawlowicz, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur d'exploitation

AccorHotels certified review
Ms. E. S. Couples - 27/05/2018
« The stay was very calm and relaxing »

We were treated nicely by all. The room was a good size with all the amenities to make us feel pampered. We did not like the room decor but that is a personal taste. The colors were not relaxing. Overall, it was a great experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jean Yves S., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Ma… Families - 24/05/2018
« Great »

Great room nostalgic to revisit after 38 years

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark James, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Anonymous Couples - 21/05/2018

Beautiful hotel, great location, friendly and attentive staff. Only complaint was that breakfast was a little weak. Cold pancakes and crepes, and runny eggs won’t satisfy picky American eaters.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fink Scott, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
E. E. Friends - 18/05/2018
« Delightful »

Very relaxing, excellent food and good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edwards Emma, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Philip P. Couples - 16/05/2018
« Slightly disappointing »

A beautiful hotel in need of some refurbishment and with some annoying faults

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philip P., Thank you for taking the time to tell us about your experience at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Marcel A. C. Couples - 15/05/2018
« Excellent location - friendly and helpful staff »

Apart from the rooms on the top floor, which had limitations due to the roof, the stay was excellent. The food in the Restaurant was okay, think the idea of presenting a burger with black bread was unusual - listening to other guests, not just to us. But also to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcel A C., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Michael T. Couples - 15/05/2018
« Excellent hotel »

We stayed at this wonderful hotel for only one night on our journey to the South of France. This was probably one of the best of the various Accor Group hotels we have stayed in - excellent staff on reception. Overall our stay was most pleasurable and we shall certainly look to return again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael T., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Anonymous Couples - 07/05/2018
« Very Nice! »

Nice room, and nice hotel in general.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rainer S., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Robert B. Couples - 06/05/2018
« A superb hotel »

Everything about our stay exceeded expectations. Warm and friendly but efficient staff. Excellent bedroom - very comfortably and stylishly appointed. Delightful bar and beautifully made and presented drinks. Best buffet breakfast we have had in in France for a long time. All in all an excellent stay. Would return without hesitation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert B., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
S B. Friends - 23/04/2018
« Mr S G B. »

I am Platinum member, the web site says upgrade subject to availability. The next class of room was available but i was not upgraded. When with smile i asked why the reception girl why not she started arguing with me. Say things like if she upgraded every Platinum member she would have no rooms left. If i booked suite would i expect president suite etc. She then said its only on request at check-in. i mentioned other Acorr hotels do it automatically, she said stay there then !! unbelievable. I wished her well, smiled and went for a stiff drink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon Gwynne B., Thank you for taking the time to tell us about your experience at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. During your stay, no superior room was available and concerning the "Club Accorhotels" for platinium this is the terms and conditions: OVERLOAD NOT GUARANTEED AND ACCORDING TO AVAILABILITY To thank you for your loyalty, we will upgrade you to a superior room if a room is available at check-in. If no room is available, we will offer you the best room in the original category. A superior room may be a room on a higher floor, with a more pleasant view, with better amenities or a "Corner" room. The choice of room is at the discretion of the hotel. The upgrade does not apply to hotels that do not have more than one type of room, such as ibis, ibis Styles and Adagio Access. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
David Couples - 15/04/2018
« very nicel 5 star hotel, however with too many staff with attitude »

lovely hotel with the typical Mcgallery /sofitel decor. Reception Desk were excellent very friendly and smiling!.Same for Valet Parking unfortunately the Restaurant was closed. Sent to Le Central and it was wonderful. Unfortunately the Bar Staff seem more interested in themselves than the guests many of whom clearly felt ignored. If you are lucky you could get a drink after 15 to 20 minute wait. Too bad!

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Kniewasser, We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive feedback. I will share your comments with our team. Concerning the restaurant, it was close due to a very bad fire in the kitchen. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Breege Couples - 10/04/2018
« I was disappointed »

Reception was efficient but not overly friendly. We requested a room with a bath and overhead shower. I find it hard to believe that ALL the baths are small and only a hand held shower. My husband is 6 feet tall and no way could he use that bath. We ended up in a room with a shower only. Toilet was separate but no washing facilities so not very suitable. When I joined as an Accor member I was given to understand that breakfast was always included in the room rate but found out that was not the case. We have stayed there many times in the past few years but we willnot stay again .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pat Horkan, Thank you for taking the time to tell us about your experience at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Paul Families - 10/04/2018
« Acceptable »

The bar is noisy and uncomfortable-trying too hard to be 'trendy'. Also, at dinner we had HOT water with our tea, but at BREAKFAST, in the same room, it is ALWAYS just warm water??? Why is this??

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul Kay, Thank you for taking the time to tell us about your experience at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

AccorHotels certified review
Jason Solo - 10/04/2018
« Nice bar & room, poor electric car charging »

Extremely friendly and attentive bar staff, stayed for a few drinks more than I expected and came back because of them. Bar closed a little early though. Room was very good, but perhaps a little small for the cost. Even though I put a note on the reservation and called ahead the advertised electric car charging was all (five spaces!) blocked by non-electric cars. This was annoying - and whilst fixed after 10-15min of waiting around I'd expected better. I booked your hotel over others in the area because of the Tesla charging facility - indeed I found the hotel on tesla.com.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason Cartwright, Thank you for taking the time to tell us about your experience at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, François-Xavier Pauchard Directeur Adjoint Hotel services manager

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