Hotel - Grand Hôtel La Cloche Dijon - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Grand Hôtel La Cloche Dijon - MGallery by Sofitel

4.5/5 1,539 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 25  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
  • Reception open 24 hours a day
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
  • Babysitting on request  (Nearby)
  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Our luxurious rooms and suites balance refined decor with modern amenities, including Internet access and cable TV. Plush beds ensure peaceful sleep and our professional staff and 24-hour room service are available to cater to all your needs.

  • 88 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Minibar
    • RJ 45 outlet
    • Bathtub
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,532 reviews

Our guest reviews for Grand Hôtel La Cloche Dijon - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,539 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 06/03/2019 AccorHotels certified review
« Fantastic hotel and service »

Everything was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pether F., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Patric A. Business - 04/03/2019 AccorHotels certified review
« Very nice hotel and stay but no attention for Accor Platinum Member »

Exceptional place, great cigar club, no room upgrade for Platinum member

Linda W. Solo - 01/03/2019 AccorHotels certified review
« Good food ,pleasant room »

The breakfast is outstanding at the Cloche ...better than any other hotel ,including the same level of hotel in Paris. The service is very good and the bedroom was very clean and comfortable . A small point ...I prefer the little cakes in the bedroom to be in wrappers .Not sure how many hands have touched them !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda W., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

K. L. Business - 21/02/2019 AccorHotels certified review
« Perfect »

Perfect stay, nothing else to say

Our hotel has responded to the review
Our hotel has responded to the review

Madame K., Nous vous remercions pour vos commentaires suite à votre séjour à Grand Hôtel La Cloche Dijon - MGallery by Sofitel. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame K., en l’expression de nos sentiments les meilleurs. David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Patryk Couples - 19/02/2019 AccorHotels certified review
« this is the review I posted on tripadvisor a few days back »

This is a perfect 4 star hotel but fails to deliver on its 5 star promise. It guarantees a pleasant stay, the reception staff is delightful and the remarks below explain why it does not deserve its 5 star certification. First of valet service, there is no one outside the front entrance of the hotel as you pull up in your car. No one to help with the luggage, there are 8 steep steps that lead to the lobby and you are on your own. I would expect the valets to be present outside to welcome and help you. As mentioned above, the lobby is beautiful and the reception staff are a delight. Check in is quick and easy. We stayed in a superior room. It is nice and large and very clean. The bed is two single mattresses pushed together and there is no mattress topper to eliminate the gap between them, which is standard equipment in a 5 star property. Bedding is clean and crisp. Bedside table is cluttered with a huge telephone, there is no room for you personal belongings there. The room is furnished with two comfortable armchairs and a coffee table. The work desk is ergonomically okay. The bathroom is a nightmare, long and narrow and designed by someone who hates personal hygiene. Tiny narrow bathtub, no shower head holder that would allow you to attach it to the wall and enjoy your shower. You must use it as a handheld shower, as if you are in a cheap 2 star property. There is no towel hook next to the bathtub, so the towel remains on the floor getting sprinkled by the water from the shower, as there is no shower screen. The tap on the washbasin is effective but super tight and very difficult to adjust the water temperature. Toiletries are sad looking and not exciting, their bottles are made of very hard plastic and very difficult to squeeze unless you an Incredible Hulk. There is a separate toilet without a sink which makes it questionable hygienically. The view for the superior on the first floor is the street and neighboring building, nothing to write home about. The breakfast is amazing and everything is delicious, gotta give credit where the credit is due. The breakfast servers are underqualified for a 5 star property. They kept putting my dirty cutlery on the bare tabletop every time they changed a plate, like they were saving on dishwasher at the hotel and were stingy with clean knives and forks. Very strange. When the customers leave the tables, the servers push the crumbs and waste to the floor, which was even more strange and unlike a 5 star restaurant. All in all I would come back to the property provided I got a room with a walk in shower and a good price deal, otherwise there are more reasonable properties in Dijon. The front desk is super, the breakfast is smashing, the service has a long way to go and they should fire their interior architect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patryk G., Thank you for taking the time to tell us about your experience at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are very sorry that our valet was not at the entrance when you arrived to welcome you. We do have a valet and even if he was not at the entrance, he would have helped you for your luggage. Regarding your comment on our bathroom, and our breakfast your feedback is very important for us and be ensure that we will work with ours teams to bring improvement. Thank you for your positive positive feedback regarding our property and our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

S. Couples - 08/02/2019 AccorHotels certified review
« Magical stay as usual »

As usual we stayed overnight in this marvelous hotel on the way between south of France and home. It’s always a pleasure to feel like a privileged person due to the kindness and professionalism of the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacques S., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

C.… Couples - 26/01/2019 AccorHotels certified review
« Charming Hotel in the centre of Dijon »

We stayed at the hotel only for one night. This was the only drawback of our stay ;-) The stuff was very friendly. The rooms are clean, spacious and comfortable. We profited twice from the room service which was also perfect and fast. Overall a perfect experience, we will defenitely come back for a longer stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alain C., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Noel F. Couples - 22/01/2019 AccorHotels certified review
« Wonderful hotel with an excellent service »

We had a fantastic stay at the Grand Hotel. The design and comfort of our room was really good (some parts could be a little bit more up to date). The attention to details was really good. The only downside was that you have to book the Spa in advance (it was full over the weekend) and that we did not get a table in the restaurant of the hotel (for guests there should be some extra table).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noel F., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please allow me to express my sincerest apologies for the reservation problem in our restaurant. We keep tables for our resident guests, but unfortunately those tables were already booked. For a better comfort and to enjoy the Spa, the access is limited. We have a reservation system per time slot to access to our Spa access, and we are very sorry that you were unable to book an access in our Spa. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Ann Couples - 13/01/2019 AccorHotels certified review
« Another excellent stay »

Funky room in well positioned hotel, valet parking and smiling staff. What more could you ask for an overnight stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann S., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Anonymous Couples - 13/01/2019 AccorHotels certified review
« Dijonaise »

Very comforfotable. However when we arrived no one helped us up with our bags up the stairs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David J., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Anonymous Families - 13/01/2019 AccorHotels certified review
« Beautiful hotel in great location »

Rooms were wonderful Bar & entertainment fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracie W., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Linda W. Couples - 10/01/2019 AccorHotels certified review
« Where were the towels? »

The bed was very comfortable and the room clean with coffee and tea making facilities. As the room was superior,we expected to have dressing gowns ,tissues and hand towels. We just had two bath towels and no mat for stepping onto out of the shower. The food was very good as usual and the receptionist helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda W., Thank you for taking the time to tell us about your experience at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

R. Couples - 07/01/2019 AccorHotels certified review
« Poor restaurant service - borderline dishonest »

I wanted a table for two , I could see 4-5 tables for two free near window but was directed to the back section of restaurant ( which was busy and condensed). When I asked for table near window I wanna told they were booked. I left and went to a cafe outside. I returned after 30 mins and noticed the tables near window empty. I returned again after approx 30 mins and again tables empty; I returned a third time to find the restaurant totally empty. The lady who I spoke to otigibdlly ( dark hair) easntxaround but a bald man was. I cannot see why I was not given a table, why I was misled about availability and disappointed I had to walk myself and wife outside in the cold to spend money elsewhere. I felt the staff could not be bothered disturbing the tables.. I reported this to checking staff on duty that evening ( blond hair lady) who told me “” I don’t do anything about the restaurant””. I asked her to mention to manager but she didn’t ( if she did - he/she did not contact me). All in all poor service, training and experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear sean r., Thank you for taking the time to tell us about your experience at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our restaurant team would have been more than happy to give you a table near the window, but unfortunately all tables were already booked. One table still empty due to a no-show. A lot of our guest called early too book tables in our restaurant, especially asking for a table by the window. We are really sorry that we could not bring a positive response to your request to have a table near and the window, and please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Dave Families - 05/01/2019 AccorHotels certified review
« Very pleasant stay »

Polite, courteous, efficient and helpful. Beautiful rooms, well looked after and quite spacious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alice J., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Damien Couples - 05/01/2019 AccorHotels certified review
« Relaxing stay »

Very pleasant. We enjoyed the SPA and the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Damien G., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Jane Couples - 31/12/2018 AccorHotels certified review
« Beautiful hotel experience »

Great atmosphere .. beautiful hotel Great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kylie O., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

P. Families - 30/12/2018 AccorHotels certified review
« Great 5 star hotel »

Great 5 star hotel at the heart of Dijon, however a bit pricey. Welcome and service is great. Rooms are ok. Breakfast should be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Naren P., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Mrs C. W. Families - 24/12/2018 AccorHotels certified review
« All was perfect »

Efficient very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear W. C., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Anonymous Couples - 21/12/2018 AccorHotels certified review
« A pleasant and convenient hotel »

Rather expensive for the size of room. Other than that we enjoyed our stopover on the way to Switzerland.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Murat T., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

Prg Couples - 17/12/2018 AccorHotels certified review
« Comfortable »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter G., We very much appreciate your comments regarding your stay at the Grand Hôtel La Cloche Dijon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Vincent Directeur Adjoint – Operations Manager Grand Hôtel La Cloche 14 Place Darcy 21000 Dijon - France Tel: +33 3 80 30 12 32 Mail: h1…

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