Hotel - Hotel Continental Zurich - MGallery by Sofitel
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Mgallery by Sofitel Hotel

Hotel Continental Zurich - MGallery by Sofitel

Stampfenbachstrasse 60 
8006  ZURICH
SWITZERLAND

2,044 reviews
TripAdvisor Rating Based on 2,044 reviews
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Check-in from 14h00
Check out up to 12h00
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Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 20  CHF
  • Boat excursions  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 20  CHF
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter
  • "A vision of contrasts: a chalet at the heart of the vibrant city".

Leisure and activities

  • Boat excursions  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Discover our newly renovated urban Swiss rooms. The unique combination of the Swiss chalet-inspired decor and modern comforts including free Wi-Fi reflects the mix of tradition and innovation that is typical of Zurich.

  • 138 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Phone with 2 handsets in room
    • Web TV
    • Direct dial telephone
    • Fax machine
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Hotel Continental Zurich - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,044 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor certified review
Couples - 25/06/2017
« Warm Hotel and good location »

This is third time we stayed at this hotel in past 7 years. We always feel very warm since their services are excellent and good location. It is very convenient from train station to walk for 5-6 minutes. If the breakfast could be lower price same as 2 years ago, the hotel will be perfect.

TripAdvisor certified review
Family - 24/06/2017
« Expensive Switzerland »

Sadly Switzerland is an expensive place to visit. The Hotel Continental is located just a short walk from the old town and the railway station. There are some restaurants close by so eating out is easy. The hotel staff were very helpful. The room large and the bed comfortable. I particularly liked the huge walk in shower. Breakfast was great. The hotel is expensive but is in keeping with the rest of Switzerland.

Our hotel has responded to the review
Our hotel has responded to the review

Dear rossmY9589VU, First of all thank you for your positive feedback. We are so happy that you understand that we unfortunately don't control the prices of Switzerland and we hope that it didn't spoil your overall stay in Zurich. Hope to welcome you again in future. Best wishes, Andrei Kochergin Guest Relations On behalf of Sawas Simeonidis (Front Office Manager)

TripAdvisor certified review
Solo travel - 17/06/2017
« Good experience »

Its a good hotel in a great location but needs some maintenance work. The tiles in the lobby look worn and the restaurant decor is quite outdated. The rooms are also a bit smaller when compared to others

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sonya K First of all thank you very much for your kind words. It is always a pleasure to receive such a lovely and honest feedback. Such reviews motivate us a lot. Concerning the decor we will take your comments for our next renovation into account that most likely take place next year. We are looking forward to welcome you again in our Hotel. Best Wishes, Sawas Simeonidis Front Office Manager

TripAdvisor certified review
Business - 11/06/2017
« Disaapointing for this brand »

I have stayed in a number of MGallery hotels. They have all been outstanding and combine a boutique feel with a sense of luxury. I ca n only assume this hotel has recently been acquired by Accor to add to this brand as it was nothing like the others in which I had stayed. It is desperately in need of refurbishment - inside and out. They would do best to close it and update the dirty and tired exterior along with the incredibly tired and outdated interior. The beds are the usual high level of comfort and the staff were very helpful - having a bar that is open for longer hours and without needing to phone for service would be a big improvement though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gareth W Thank you for taking the time to tell us about your experience at the Hotel Continental Zurich - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Nothing is more important to a guest than authentic and friendly service. Thank you for pointing out our helpfull staff and the comfortable beds as well! Summing it up. This hotel is currently in a difficult transition period and therefore I am very grateful for constructive feedback like yours – it helps us to bring the hotel another step forward. I am well aware of the issues an old building like ours brings with it and an extensive renovation project is currently in the planning. We appreciate your sharing your concerns. All the best! Kindest regards, Sawas Simeonidis Front Office Manager

TripAdvisor certified review
Family - 29/05/2017
« Nice and Confortable »

The hotel is located very close to the Zurich HB and close to different restaurants. Staff members were nice and helpful. I got a single room but the room was clean and spacious. I will go back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear erh2018, Thank you very much for your warm review, we will inform our staff members that you appreciated their hospitality. We are looking forward to welcome you again in Continental hotel. Best wishes, Andrei Kochergin Guest Relations On behalf of Sawas Simeonidis (Front Office Manager)

TripAdvisor certified review
Couples - 23/05/2017
« another excellent stay »

I am returning several times every year. With great pleasure; it is a great place; large rooms and clean; good facilities; very good breakfast, but maybe not as good as before; good internet speed; I already booked my next trip in July;

Our hotel has responded to the review
Our hotel has responded to the review

Dear Returninghome, First of all thank you very much for your kind comments. It is always a pleasure to receive such a lovely and honest feedback. We hope that your nickname is equal to your wish to visit us again as a returning home. Best Wishes from Zurich, Andrei Kochergin Guest Relations On behalf of Sawas Simeonidis (Front Office Manager)

TripAdvisor certified review
Friends getaway - 29/03/2017
« By Sofitel.... excuse me?? Evrything else »

By Sofitel, a joke, 4 star maybe 20 years ago, worn out, poor room standard, not clean. Receptionguys great, friendly and great attitude 👍Thank you guys 👍 Would not stay again, and would not book a MGallery by Sofitel again, thought for Istanbul, but nothing to do by Sofitel or Sofitel. Disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 461stefanf, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and I am very grateful that you saw this in our employees attitude. Summing it up. This hotel is currently in a difficult transition period. I am well aware of the issues an old building like ours brings with it and an extensive renovation project is currently in the planning. MGallery has really wonderful hotels around the world, which you could also see in the webpage. Honestly, we are among the only that are not renovated, but not for a long time anymore. You won't regret to stay in the MGallery Istanbul. Warm regards, Sawas Simeonidis Front Office Manager

TripAdvisor certified review
SJB43 Couples - 08/03/2017
« Nice place to stay »

Quite like staying here. The staff are very nice and friendly. However wasn't happy when my bill was incorrect for the 2nd time this year. It has been sorted and apologies received but this sort of thing shouldn't happen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SJB43 Thank you very much for you honest review and for staying with us. I kindly ask you to accept our sincere apologies once again and I hope that we will welcome you back in the near future in Hotel Continental MGallery Zurich. Greetings from Zurich, Georgios-Christos Freris Guest Relations On behalf of Sawas Simeonidis (Front Office Manager)

TripAdvisor certified review
Business - 04/03/2017
« Good hotel, excellent service »

I stayed for business trip in the hotel and it has all the required attentions you would expect. It is well positioned in Zurich and breakfast is good quality. Staff service was really good at reception and breakfast welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear A4951EQDRdrTA, We are very much grateful for your kind words! Thank you for sharing your experience in Hotel Continental and we are looking forward to having you back in our hotel any time soon! Kindest regards, Panos Chamalakis - Guest Relation On behalf of Sawas Simeonidis - Front Office Manager

TripAdvisor certified review
Business - 11/02/2017
« Best city break and business hotel in Zürich »

Long time customer, visiting this hotel now for the 4th year whenever in Zürich. Very decent, Swiss alps style with wood elements, has a special charm. Excellent staff very focused to serve the clients, fantastic kitchen and service, breakfast one of the best in the country for a 4 star hotel. Guys try this hotel out when in Zürich, you get real value for money, fastest internet connectivity and warm(est) staff. The hotel has a very unique character which differentiates significantly from other MGallery city hotels. The location couldn't be better, very close to the train station and on the road to the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Dear thegermantraveller, The whole team of Hotel Continental is very much grateful for your kind words! Indeed, we are trying daily to fulfill each guest's needs as far as it is possible of course. For this reason, we are very glad whenever we receive positive feedback. Customer satisfaction is extremely important to us! For 4 years you have been enjoying every stay of yours in Hotel Continental and it makes us very proud. Thank you again for sharing your experience about our hotel and we are looking forward to having you back again any time soon! Kindest regards, Panos Chamalakis - Guest Relation On behalf of Sawas Simeonidis - Front Office Manager

TripAdvisor certified review
Rogerio G Solo travel - 25/01/2017
« Very nice stay in Zürich »

The hotel delivers what it promisses. Good location, not far from Main Station and commerce area. Service is above average. Rooms are nice (acoustic is perfect!), although I expected more from a 4-star hotel in the biggest city of Swiss (e.g.: bigger TV and bathtub).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rogerio G Our hotel team very much appreciates your feedback regarding your stay at the Hotel Continental Zurich - MGallery by Sofitel. It is always a pleasure to know that our guests really enjoyed their stay with us. We have reached one of our highest goals, since you pointing out our high service-orientation. Thank you for that! Please allow me to express my apologies for the small TV and bathtub. We do have both in a bigger edition as well, but I'll recommend to book a King-Size or our King Superior rooms. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Sawas Simeonidis Front Office Manager

TripAdvisor certified review
Business - 22/01/2017
« Excellent service overall »

Staff at reception, in particular George, provided a warm welcome and swift check-in. At the bar, Aziz remembered my drink preference from previous stays. Throughout my stay, I had an excellent experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your kind words regarding our hotel! All of the hotel staff is grateful for this kind feedback and especially George and Aziz will definitely be informed about your feedback! We always try our best to maintain a quality service and fulfill our guests`needs as far as it is possible of course! Our hotel team is looking forward to having you in Hotel Continental any time soon! Kindest regards, Panos Chamalakis - Guest Relation On behalf of Sawas Simeonidis - Front Office Manager

TripAdvisor certified review
Family - 10/01/2017
« Recent Voyage »

A wonderful hotel in Zurich - close to the main railway station, very quiet and spacious rooms, helpful personal, early (from 6.30) and good breakfast. A good value for money - especially for Accorhotels members

Our hotel has responded to the review
Our hotel has responded to the review

Dear V4568HBnataliak Bonjour! Grüezi! We very much appreciate your comments regarding your stay at the Hotel Continental Zurich - MGallery by Sofitel. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another memorable journey with us. Sincerely, Sawas Simeonidis Front Office Manager

TripAdvisor certified review
leoharney Couples - 01/01/2017
« Cosy and cheerful »

Great welcome at the front desk, really good breakfasts. The bar was a pleasant surprise. Good location for access to the old city and the Bahoffstrasse. Public transport was easy with the Zurich card.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leoharney Great to read that you enjoyed your stay. Thanks for your beautiful comments. See you hopefully soon around. Best regards, Georgios-Christos Freris Guest Relations On behalf of Sawas Simeonidis (Front Office Manager)

TripAdvisor certified review
stuartmN9322CE Family - 22/12/2016
« Zurich Christmas Markets »

We went to Germany and Switzerland to experience the Christmas markets finishing our trip in Zurich. We stayed at the Hotel Continental which is well situated close to the heart of the City and plenty of good restaurants. From the outside not a very inspiring place but inside it is warm and friendly with good staff. Rooms are not big but comfortable and clean. A good place to stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear stuartmN9322CE, Christmas markets during the festive times of the year are a delight to all citizens and tourists. I hope your luggages were big enough and the memories you made left you with the sense of wanting to come back. See you in the next festive season! Kind regards, Anna Christodoulou Guest relation supervisor

TripAdvisor certified review
Couples - 16/12/2016
« convenient hotel »

good hotel but at least a 10 minute uphill walk from main train station. Very spacious and warm room with ultra comfortable bed.Fruit and juice on arrival was a pleasant surprise. tram station nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Baabaakiss, You surmised all our strengths in your review and I am happy that everything worked out for you. Hope to see you again and our juice and fruit will be waiting at the reception for you on your next visit. Kind regards, Anna Christodoulou Guest relation supervisor

TripAdvisor certified review
Business - 15/12/2016
« excellent place for business trips »

excellent location for business trips quiet, really close to city center you feel like in a Swiss chalet in the middle of teh city. the personnel is outstandingly nice and competent, rooms are super comfortable and the restaurant is nice. I came multiple times, by far my favourite place in Zurich.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ericbn6461xl, Thank you so much for your loyalty to our hotel and your positive words! We hope to continue welcoming you in our hotel for many times more in the future. Have a good start in the new year and see you soon. Kind regards, Anna Christodoulou Guest relation supervisor

TripAdvisor certified review
Business - 23/11/2016
« Lovely hotel but let down partially by lack of customer care »

Although there is nothing particularly heritage about the outside of the hotel, the general interior and room that I had was excellent in this regard, with a warm European feel. However, the experience was let down by the following: * despite me asking specifically if there was cooling available as well as heating from the room air conditioning, and being advised yes there was, there was NO cooling. The room temperature was set at 15c for my entire stay and I'd suggest the temp never dropped below 23c, which makes it uncomfortably warm to sleep, or get dressed after a shower. * The TV and bracket appeared to dangerously tilted, although this maybe just an appearance matter, there might be a danger factor also there as the bracket was significantly tilted. I noted a lack of care attitude from house-keeping (in direct comparison to other hotels I've stayed at): * Evening turn-down service did not bother to close blackout curtains properly behind main curtains (i.e. there was a large light gap in the middle at sunrise). The 2nd night turn-down attendant seemed surprised when I answered the door and gave me two chocolates and literally ran off to the next room. A turn-down is ot just about chocolates, it's about turning the bed down, closing the curtains, changing any towels placed on the floor etc., replacing used coffee cups with clean ones - which did not occur., * House keeping in general lacked care, eg. the complimentary body lotion bottle provided was used (seal broken) and nearly empty upon my initial arrival. I threw it in the bin and expected it to be replaced the next morning. Neither it or any other toiletries were ever replaced. Although in some ways the above matters are insignificant, I expect better of MGallery (by Sofitel), and it was interesting to note the differences in attention to detail to other recent hotels (Pullman, Sofitel etc.). I would also not generally want to post this publicly, but this method of feedback offering was made by the hotel, so I have obliged.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Johny_Consultant, Thank you for taking the time to leave us a review. We do indeed encourage our guests to provide us with a review in order to improve in any way possible; still, please next time do contact us straight away at the reception for issues such as the A/C. Our technical team is available during the day for this reason. However, it is definitely not the kind of housekeeping service you would expect in a hotel specifically in our Accor hotels, and therefore I have given your comments to the management for further review and I do apologise on behalf of the team. If you do come in Zurich in the future, do contact me personally so that I can take care of your reservation and your comfort myself. Kind regards, Anna Christodoulou Guest relation supervisor

TripAdvisor certified review
Couples - 03/11/2016
« Zurich Hotel »

Good location, walking distance to the train. Nothing was really offered or volunteered but if you asked the Staff then supplied and were helpful. Buffet breakfast very good, large selection and staff make you coffee.

Our hotel has responded to the review
Our hotel has responded to the review

Dear leannesT5294ZN, We have a lot of things in offer for our guests and as you correctly said, not everything is mentioned simply because it would make our check in process too long to list them all. As a result we invite all our guests to contact the Reception for any inquiries and we do our best to provide everything needed. On another note, our breakfast seems to have made a good impression on you and for that I am glad. We have put a lot of love and detail in our breakfast buffet for all guests. See you on your next visit in our beautiful city. Best regards, Anna Christodoulou Guest Relation Supervisor

TripAdvisor certified review
Couples - 16/10/2016
« Great Hotel »

Very beautiful hotel room and feel welcomed, good supply of natural apple juice at the lobby. Located in the city center area, very easy to get the public transport and quite near to main Zurich train station-walkable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Drmaktar, Our apple juice will always be here for you on your next stay as it has become kind of a trademark. Depending on the season, we do offer different things surprises for our guests at the lobby. See you next time for more. Kind Regards, Anna Christodoulou Guest Relation Supervisor

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