Hotel - ibis Site du Futuroscope
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Ibis Hotel Hotel

ibis Site du Futuroscope Hotel

2, Avenue Thomas Edison 
86360  CHASSENEUIL DU POITOU
FRANCE

1,114 reviews
TripAdvisor Rating Based on 1,114 reviews
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Check-in from 12h00
Check out up to 12h00
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Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 4 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

Warm, modern  en comfortabel, met een zacht bed en een functionele badkamer. De kamer beschikt over alles om u thuis te laten voelen

  • 90 rooms
  • 80 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 38 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Web TV
    • Telephone
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • RJ 45 outlet
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,218 reviews

Our guest reviews for ibis Site du Futuroscope

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,114 reviews
TripAdvisor review
Couples - 14/09/2017
« What clients don't know »

For years we have regularly used Ibis hotels when driving up and down through France. On Friday 8.9.17 my wife and I stayed at Ibis Futuroscope with our dog. At 4.30 our dog needed to go out for a pee, so I dressed and took her down to the foyer. To my surprise there was no one on the desk of either this hotel or the Ibis Budget which adjoins it. Then I found that the front door was locked! After hunting around I found a back door to the Ibis Budget with opened so I took the dog out. After a few minutes I tried to re-enter and found the door locked. So I was locked out, in the carpark, with no one around. What a way to treat guests! Fortunately our bedroom window was open and I eventually managed to shout up to my wife and tell her what had happened and she came down and found a girl in the kitchen cooking breakfast who let me in. This girl said that she is the only one on duty at night for the two hotels with all those clients, and that when she works in the kitchen she has to lock the doors for security. Shocking! How much is Ibis making from all those rooms and doesn't even provide a night watchman? In the morning we complained to the assistant manager who said I should have made a phone call!!!!! Did he really think I was walking round the carpark at 5am with my phone? What would have happened if there was a fire or someone had a heart attack??? We asked that the manager contact us to explain..... Have heard nothing. We conclude that Ibis doesn't actually care and we will be looking for another hotel in future.

AccorHotels certified review
David Families - 13/08/2017
« Great value considering the location »

Easy parking and close to Futuroscope. Standard Ibis bedrooms. Breakfast was very good.

AccorHotels certified review
Michael J. Families - 11/08/2017
« The level of customer service was not what is expected of IBIS »

Ordered non smoking room we were allocated a room heavily tainted by cigarette smoke, having children with us we asked to be moved but were told no rooms available (at 17.00 in the afternoon and we had registered on line!!). Our complaint was met with someone bring a machine to change to air. after it had been removed the smell continued and we made a further complaint which was ignored. The officious head waiter caused us much stress in the dining room when he insisted in charging a meal for a 4 year old who (as we tried to explain) had already eaten. When challenged to invoke the "satisfaction in 15 minutes guarantee" regarding the unsuitable smoking room we were fobbed off with the offer of 4 free breakfasts worth (39.60€). The hotel manager displayed a xenophobic attitude, refusing to discuss our issues but falling over himself to be helpful to French Nationals. He dismissed me with a wave of the hand to go away. We have stayed at this hotel before but have always found the staff helpful, but not this time they have a bad attitude throughout, with a few exceptions.

AccorHotels certified review
Jkl Couples - 01/08/2017
« Best Ibis (red) I'vé ever been to »

Having shutters (which is SO MUCH better than some hole ridden curtains) plus a bathtub instead of just the usual shower cabin. The bathroom & toilet size is also of greater comfort. There's a cozy bar & the restaurant, l'Otre Dimension, serves nice buffets. With it being spacieuse, it doesn't feel too crowded at peak hours be it at meal times or at breakfast. I highly recommend staying there as I've known other upscale brands of the same hotel chain that can't even match this Ibis hotel standards. Most of all, the staff is very friendly & delivers great service

AccorHotels certified review
Andy W. Business - 13/07/2017
« Mr Andrew Watson »

Excellent service and facilities. That is why I use IBIS hotels. There is never a nasty surprise

AccorHotels certified review
Dave S. Families - 09/07/2017
« Something seriously wrong with the booking procedures and the fact the pool was shut appears inconsequential »

Nice building, close to the park, we had some bad luck and were subject to some disorganisation. No pool, we only booked here because of the pool. Our Ibis in Chateillon Plage previously ALSO had a shut pool. The website would not allow me to book one room for two adults and a 12 year old. So I booked an extra room for about 170 euros extra. Our previous stays at Ibis hotels allow this type of booking to happen, no problem. When we arrived the receptionist said that it was possible to book one room but you have to call the hotel directly. So I asked where it said that on the website and she just laughed and made no attempt to offer to cancel the unneeded room. I was furious, I still am. I paid 170 euros for no reason in what is clearly a systematic con trick for families. The lifts are so slow you may as well use the stairs and there's no breakfast available, just cold stuff. The local McDonald's opens at 9 am with coffee and Egg McMuffin for only about 2.40€ so we went there every morning. Alternatively if you go to the Ibis Budget desk in the morning they will give you a coffee and croissant for 2.50€ which is not bad value compared to the so-called breakfast. The air conditioning controls in our room did absolutely nothing and the noise if you leave them on is intolerable. The prices at the bar are utterly abusive so we walked in had one drink and never used it again. Apart from the arrival woman, the other staff were pleasant and the beds are comfortable, but it was too hot to sleep.

AccorHotels certified review
Lynda K. Families - 14/06/2017
« ALWAYS A GOOD ROOM »

Very nice hotel, room clean, bed comfy

AccorHotels certified review
David Friends - 30/05/2017
« great place to stay if visiting furyrescope »

trouble free as ibis should be

AccorHotels certified review
Anonymous Business - 29/04/2017

all round very good. Accor group website give poor service & lets the ibis group down

AccorHotels certified review
Anonymous Couples - 25/04/2017

Room was great, steak was awful!

AccorHotels certified review
Anonymous Business - 24/03/2017

My room was clean, but smelt of dirty drains. I was in a room overlooking the Ibis sign which had a balcony which was protected by a small panel between me and the neighbouring rooms. I had to close the shutters and there was no option for fresh air and with the heating apparently stuck on (I did adjust the thermostat) I spent an incredibly hot evening in the room. The shower was not secured in the shower bracket and I had to have a shower holding the shower head throughout. We had dinner in the restaurant and it is without doubt the worst meal I have ever had. We had a plat and desert combo and everything was inedible and you should be ashamed. The meats were cold, stone cold, and the rump steak was sinew and the chicken wasn't properly cooked. There was no chef on duty to cook on the grill so the cold mound of meat was all we had to choose from. I could go on but its annoying me just writing this .

AccorHotels certified review
Anonymous Couples - 11/03/2017

very acceptable

AccorHotels certified review
Anonymous Couples - 08/03/2017

Excellent. Only problem was that the room (280) that we first checked into had a faulty door lock. But we were very quickly moved into the larger room 281 opposite where we were very comfortable. Dinner was superb.

AccorHotels certified review
Anonymous Families - 19/01/2017

Did not get email about restaurant being closed. My wife is diabetic and this,was important.

AccorHotels certified review
Anonymous Business - 12/01/2017

HOTEL EN TRAVAUX PAS DE RESTO PETIT DEJEUNER AU BAR LA MACHINE A CAFE PAS RE INSTALLEE HORRIBLE CAFE EN CARAFE

AccorHotels certified review
Anonymous Couples - 01/01/2017

Comfortable stay and excellent breakfast. However, the rooms are getting old (walls, furnitures, cushion on bench....) and would need to be refurbished. Elevators are very old. No toilet brush in our bathroom!

AccorHotels certified review
Anonymous Couples - 22/12/2016

The ibis Futuroscope was a very welcome break after a long day of travelling. The room was spacious and well-appointed, the bathroom was warm and functional and the bed was extremely comfortable. The buffet meal in the hotel was generous and very well-priced; the choice of food was excellent and just the starter selection, one of the 3 buffets available, was more than enough to satisfy 2 hungry travellers. All in all a very relaxing stay and very good value for money.

AccorHotels certified review
Anonymous Business - 11/11/2016

Good points: comfortable room, quiet, nice place Bad points : the quality for the main dishes at the buffet is poor (except for the entrances) : the food is too much cooked and wait a long time in the plate

AccorHotels certified review
Anonymous Families - 06/11/2016

Very nice stay, thank you.

AccorHotels certified review
Anonymous Families - 05/11/2016

Very friendly staff, clean and functional rooms, good wifi options (though not easy to manage after a day)

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