Mercure Paris Place d'Italie Hotel 4 stars

As a non-member guest, the breakfast should be improved comparing with other accor hotels in Europe. There a few choice for breakfast. As a platinum member of accor, nomarlly, we've the rights to ask for a late check-out. Actually, we asked for late check-out in the first time (in the day of check-in), the answer was "You should come back in the morning". The second time I came back for late check-out, The answer was "Late check-out at 5 PM costs at 60 Euro". Then I asked what about free of charge, the answer was 1.30 PM late check-out. Frankly, the accor hotels I've been stayed They were all no costs for late check-out. One more thing, we've got welcome drink voucher as member, then we redeemed it. The staff gave us one drink, even we're couple. Then, I asked for another, The staff told me everywhere in France giving only drink. Can anyone tell us? Is it true? We went to many countries, we've got 2 drinks everywhere!!! The staff face was really not welcome for us. One more thing, we've got welcome drink voucher as member, then we reedemed it. The staff gave us one drink, even we're couple. Then, I asked for another, The staff told me everywhere in France giving only one drink. Can anyone tell us? Is it true? We went to many countries, we've got 2 drinks everywhere!!! The staff face was really not welcome for us. On the other hand, the time we left, the staffs were really friendly 'n helpful. That's all about this hotel. Personally, I would say "No 2nd time to stay here"

The room was very comfortable, if a tad on the small side, nice bathroom, and quiet despite being near the Place d'Italie. When entering the room, I was a bit surprised by the giant photo towering over the back wall of the bed: mannequins in gala dresses turning their backs to the observer. I am not sure about the taste, but it did not disturb my sleep! Breakfast was ok.

stayed for 2 days for business. easy access to public transport. small but clean rooms. wlan works fine. good and fresh breakfast. friendly staff.

Excellent reception staff, good restaurant recommendation, friendly and informative. Friendly breakfast staff. Room was satisfactory but noisy as the window was single glazed.

Deceiving. Really old fashioned hotel. Do not feel 4 starts. Feels 3 starts with bare minimum efforts made to get the 4th

The service was fantastic and the view from our window was lovely, we could see the Eiffel Tower! The location was a bit out of the way however we were seconds walk away from the metro and so Fantastic value for money

As usuall the staff at reception and in the restaurant were very friendly and helpful.

Very enjoyable stay. Great room in an ideal location. Staff couldn't have been more helpful

Very nice and helpful people at the reception desk. Room,very clean,spacious. Well situated close to the metro,commercial center.

Polite staff, great clean room, very comfortable bed, rich buffet for breakfast abd located very close to the metro station. Great choice.

GREAT breakfast. All the rest is ok and reasonable.

Good, clean room, quiet = no distractions for good sound sleep/rest Very good breakfast One remark: It was not easy to come into the hotel lobby later in the evening (starting at about 9pm or 9:30pm) when the sliding doors would not open. The problem was that it was not very obvious how to get the doors to open or how best to signal the staff to open the doors to let oneself in. Perhaps this can be improved.

Improvement points: AC system slightly noisy in room 306 (rattling) and bathroom a bit smelly when not in use

Sheets were hard Bathroom was clean but broken things Check in was fast

Satisfied but you should accept dollars from your guests especially when they're running late to catch their flights