Mercure Paris Place d'Italie Hotel 4 stars

Our second stay at this hotel for the Tour de France. We switched from another hotel to be in a nice quiet area of Paris. The hotel is small but relaxed and friendly with good, helpful staff. The room was very comfortable and breakfast, although a little tight fit in the busy room, was perfect. The girl overseeing breakfast was excellent and worked hard to accommodate everybody. We left the hotel very early on departure day and she prepared a few items for us to take with us! Thank you. I am a tour operator but booked the hotel direct with Accor, on line.

First impression was deflated when room was not ready until after 4:oo p.m. when your advertised check-in is from 12:00. Maid was still cleaning after we were given the key and entered the room, then had to wait downstairs with a complimentary drink. Our air-con in room 104 struggled in moderate outside temperatures, whilst the air-con in our friends' room was excellent. Staff were most helpful with directions and events etc. Bed was large and comfortable.

Hotel Mercure Paris Place d'Italie is one of Paris's little hidden treasures. The hotel is a very beautiful, trendy, arty, very well furnished with modern amenities including rain forest showers, large flat screen TVs, radio and blue tooth docking stations, very comfortable beds, complimentary mini bars, a safe in the room, top floor balcony overlooking rooftops for some of the rooms, a lift, 24/7 reception, room service, a restaurant and bar, very friendly professional staff who go above and beyond the call of duty to make sure guests have the best of stay and everything you need - if you ever have the pleasure of staying at this hotel please ask for Ayaka, she has great local knowledge and goes above and beyond to make sure your stay is spectacular - she's probably one of the best hotel receptionist ever (when asked about where to buy flowers she provided recommendations, found out about closing times, called the florists, recommended ways to get there. She also recommended local restaurants, shops, supermarkets and kept asking if we had everything needed to have a perfect stay. She also provided a personal thank you gift and note upon our departure). Hotel Mercure Paris Place d'Italie is perfectly located in a quiet peaceful area where many local Parisians reside, eat out and go out. This provides a taste of the true Paris life. Situated between two Metro stations within just three minutes walk to the hotel, Place D'Italie being one of them, you have access to the whole of Paris including trains stations, airports and tourist attractions. But before you take the Metro, walk around and explore the area near and around the hotel. You will discover local cafes serving freshly made baked delicatessen and freshly prepared food sold at local prices instead of tourist prices. The food is also much better as it is made for locals who keep coming back. Customers are valued, not just tourist numbers. Walk further and you will discover art around the district before venturing into the normal tourist attractions, some of which are within walking distance. You can check out at 5pm instead of 12pm for a fee if booked in advance. Hotel Mercure Paris Place d'Italie is by far one of the best hotel options in Paris, providing best value for money. Highly recommended for it's location, amenities, staff, service and price! ❤

Nice hotel to stay

Good,clearn, modern hotel. Good food, very friendly and helpful staff

Although I believe the hotel could use a little bit of updating (not in a bad way, just maybe some new wallpaper and a little freshening up) the hotel was overall a nice little hotel in a local neighborhood in Paris. Almost all of the staff were very nice, and we enjoyed our stay here. We enjoyed breakfast each day, and one of the gentemen who worked up front went above and beyond to help me get tickets to Versailles when I had trouble with the computer.

The rooms are spacious, clean and well appointed. The hotel is a short walk from the Place d'Italie subway stop and a fairly large mall with all sorts of stores. There was an issue with the A/C in the room as we were there during a huge heatwave, and the hotel moved us to a cooler room right across from our initial one (#509). We enjoyed our stay very much.

In general it´s a good hotel, clean bedroom and bathroom, normal service. But we had a problem with the deliverance of our mail. We payed for the Paris Congress of Tourism deliver our Paris Passes o0n the Mercure Hotel, but the reception said they didn´t have receive it. Then when we wnt to the Paris Congress of Tourism they proved that the hotel had received our mnail. This made us particaly lost all the firt day of our trip, and changed inevitably our schedule os atractions visited. The bathroom also had only a curtain, while for a 4 stars hotel I expected a glass box in the shower.

Room was a tired with several worn areas in the wall coverings. The net curtain on the window was filthy dirty. Breakfast was poorly staffed on the busy mornings, but the girl who worked each morning was great and tried her hardest.

Service was good, room very clean

I was there for only 3 days! But it was an amazing stay! The manager was very helpful and the staff was courteous!!

It was very comfortable and nice hotel to stay in Paris.

Satisfactory.

The one of the workers who served in breakfast area was not friendly.

Excellent attention and helpful in answering all questions. Very nice breakfast and appreciated ability to leave my bag to explore the city ahead of my departure.