Hotel - Novotel Wolverhampton
Novotel Hotel Novotel Hotel

Novotel Wolverhampton Hotel

4.0/5 1,069 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court
    • Outdoor tennis court
  • Squash court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

At Novotel we always strive to improve our guests' experience; it is therefore our pleasure to inform you that we will commence public areas renovation on 29/05/18 until the 31/07/18. Please rest assured that this will not affect the services we offer.

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 132 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 25 family rooms
  • 9 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,475 reviews

Our guest reviews for Novotel Wolverhampton

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,069 reviews
Anonymous Couples - 17/01/2019 AccorHotels certified review
« it was ok »

The hotel is in a good position close to amenities, bed is not very comfortable. Car park is a joke most hotels I stay at only charge a £1 a day not £5 a day a bit excessive

Sarah Families - 16/01/2019 AccorHotels certified review
« Ok stay felt it was dated »

Lobby of hotel was great. Room clean but toilet and bathroom felt very dated. Breakfast was ok not great not many staff around to ask for extra drinks and food when it ran out! Food was warm not hot

T.w. Friends - 14/01/2019 AccorHotels certified review
« excellent. »

welcoming reception- comfortable room -clean bathroom. The separate toilet was a little bit challenging and was best used with the door left open since there was little room to turn in to shut the door but not a serious problem. could have done with more milk there was just enough for two cups of tea. Generally I was quite satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony W., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

M. Friends - 14/01/2019 AccorHotels certified review
« Satisfactory »

Group dinner service as slow otherwise OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Clive M., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Howard G. Business - 14/01/2019 AccorHotels certified review
« Enjoyable, relaxing and the staff were friendly and pleasant »

Only there for a short overnight stay but found the hotel clean with pleasant surroundings. Breakfast was comprehensive and staff were friendly and polite. Only weakness for me, I found the wine prices for glass of wine rather expensive, could buy a very good bottle of wine for the price I paid for 2 glasses of wine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Howard G., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Anonymous Couples - 13/01/2019 AccorHotels certified review

Nice stay, bathroom needed a bit of attention on sealant round bath, bed not very comfy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenny W., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to take this opportunity to inform you that as part of our ongoing refurbishment, rooms will be refurbished sometimes this year. Thank you again for sharing your experience, and we hope to welcoming you back to Novotel Wolverhampton in the future.. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Anonymous Business - 13/01/2019 AccorHotels certified review
« Very good value venue in Wolverhampton »

Novotel was easy to find by foot in the dark for someone who never been to Wolverhampton before. Check in was friendly and efficient. Room was perfect for what I wanted. Spacious, fresh, work station with enough power sockets. And a Nespresso machine that worked first time! Ace wi-fi. Efficient shower with a well-positioned handrail. Superior toiletries- and I had forgotten my razor so the shaving kit was a bonus. Food in the bar -Rogan Josh tasty and prompt. Although the nan was a bit sad. Could do much better. Only disappointment was the breakfast buffet- good choice but main items had turned a bit tepid under the lights.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen W., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

L Couples - 13/01/2019 AccorHotels certified review
« Suited the purpose »

Great location. Parking prices were not listed at time of booking. Some of the staff weren’t so friendly. Twice we returned to room and the key cards wouldn’t work. Mould on the window frames, grout in toilet and silicon in shower. Build up of thick dust between the rooms door and frame. Horrible automated coffee machine. Hot chocolate powder was out for the last two days we were there. One of the lifts was very dark. Advertisement of a pool in lobby - no pool. We were charged for breakfast each morning we stayed but were not there every morning, even though there was a staff member taking our room number when we attended. Room itself was tidy but didn’t feel clean - maybe to do with the carpets. Wouldn’t recommend food. The same gin beverage was served 4 times, each time differently. The room was quiet and had all amenities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lauren K., Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Bev F. Business - 13/01/2019 AccorHotels certified review
« definite improvement »

I use Novotel hotels regularly and if I'm honest the last few stays have not been the best however this one was a definite improvement in cleanliness of the room and also speed of delivery for room service which resulted in me eating a hot meal rather than the usual lukewarm My only question would be why I wasn't allocated an upgrade when the hotel was certainly far from full. Although it's the same sort of room at least the addition of the bottled water and a robe is helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beverleymrs F., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Susan S. Families - 12/01/2019 AccorHotels certified review
« Comfortable, clean and relaxing. »

As always the Wolverhampton novotel was a welcome break from a long drive. The staff where pleasant and welcoming. The rooms where clean and comfortable and breakfast was it usual high standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan S., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Friends getaway - 11/01/2019 TripAdvisor review
« A good stay »

Nice bar and restaurant area that was comfortable and nicely furnished. Very convenient location, close to station and easy access to the centre of town. Reception staff were welcoming and helpful in resolving a minor problem very quickly

Our hotel has responded to the review
Our hotel has responded to the review

It is a pleasure to read you had a pleasant stay with us. We will share your feedback with the team. We look forward to welcoming you back to Novotel Wolverhampton in the future. Best regards

Sandra B. Families - 08/01/2019 AccorHotels certified review
« Ideal situation for city centre and theatre »

Hotel and rooms very clean and comfortable, staff very pleasant and helpful ,very pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra B., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Anonymous Couples - 08/01/2019 AccorHotels certified review
« Enjoy »

Very polite friendly staff Yulia front desk excellent (Brian ? Jeremy Beadle ) love to smile can’t remember his name and Charlie kept our room clean and tidy and stick up on teas coffees

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allison M., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially with Iulia, Ryan and Charlie. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Business T. Business - 07/01/2019 AccorHotels certified review
« Not terrible - just meh. »

Some aspects of the stay were great. The people were nice - the bartenders were friendly. Other things were not that great. There was a big dark brown stain on the mattress pad about 3 inches across. The bathroom was dirty, the carpet was stained and dirty. It didn't seem like it had been cleaned or vacuumed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew D., Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Gita F. Families - 06/01/2019 AccorHotels certified review
« Nice rooms great breakfast »

Nice clean hotel with excellent breakfast wld go again value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gita f., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Jane.t Families - 06/01/2019 AccorHotels certified review
« Brief comfortable stay »

Room was clean and adequate, enough car parking, check in took forever

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane T., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Anonymous Solo - 06/01/2019 AccorHotels certified review
« Quiet, refreshing and comfortable »

Excellent, I enjoyed a light bite with my drink, the staff were all very professional and accommodating, my room was perfect and my staff very relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen G., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Mq Couples - 05/01/2019 AccorHotels certified review
« Lovely stay »

Room was clean and spacious. Location is convenient too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ming Gin, We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Anonymous Friends - 05/01/2019 AccorHotels certified review
« Comfortable and pleasant »

Booked on the Wolves Deal, however some staff are unaware of this so had to repeatedly explain. Some staff think discount is only on drinks. Hotel needs to train staff on this. Breakfast was good although food running out towards 10 am. Needs to be restocked right through until finish.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leo V., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that some team members seemed not aware of the Wolves deal; please accept my apologies for any inconvenience this may have caused you. I have spoken with the relevant managers and I can assure that measures have been taken to avoid future occurrence. Thank you again for sharing your experience, and we hope to welcoming you back to the hotel in the future. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Dougie S. Solo - 05/01/2019 AccorHotels certified review
« Another excellent stay at Novotel Wolverhampton »

I regularly stay at Novotel Wolverhampton using the Wolves Deal, last Wednesday being the latest. I was welcomed by Rooms Division staff before I had even checked in and then saw the Wolves team leave the hotel ahead of the match. I was pleased to have been allocated a room on the third floor and it was totally up to expectations. In the morning, breakfast staff were very attentive and food was good (but I would have preferred smoked rather than unsmoked bacon). Following breakfast I had a very good meeting with Jens, Rooms Division Manager, about a forthcoming event.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dougie S., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I hope we will be able to accommodate you for your future event at Novotel Wolverhampton. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

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