Novotel Wolverhampton Hotel 3 stars

TripAdvisor rating 4.0/5 1,108 reviews
Novotel Wolverhampton
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+ 22 Services
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Room 1

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Hotel extras

  • Central location, with plenty of nearby transport links

  • In-house restaurant offering international and local cuisine

  • Hotel bar with a selection of beers, wines and cocktails

  • 7 versatile meeting rooms which can hold up to 200 people,.Play area with video games for the

  • Nearby leisure facilities, including tennis, squash and golf

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Golf course 18 holes (Nearby)
  • Tennis
  • Squash court (Nearby)
Business services
  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
Information message

At Novotel we always strive to improve our guests' experience; it is therefore our pleasure to inform you that we will commence public areas renovation on 29/05/18 until the 31/07/18. Please rest assured that this will not affect the services we offer.

Hotel location

Novotel Wolverhampton

Union Street
WV1 3JN
wolverhampton
united kingdom

Tel: +4401902871100

Fax: (+44)(0)1902/870054

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    BIRMINGHAM INTL At 39km / 24.24 miles

  • By plane

    EAST MIDLANDS At 120km / 75 miles

  • By plane

    MANCHESTER At 120km / 75 miles

  • By train

    WOLVERHAMPTON At 0.8km / 0.5 miles

GPS :52.585175, -2.120105

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room, queen-size bed + convertible sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Bathroom products
  • Direct dial telephone(...)

Executive Room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathroom products(...)

Our restaurants and bars

NOVOTEL WOLVERHAMPTON RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 193

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Wolverhampton

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

4,963 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,108 reviews

Good stay and helpful receptionist.

TripAdvisor rating 4.0/5

Rickyboparai Family - 11/08/2019 TripAdvisor review

I was good to stay at hotel. I had little bad experience where I asked for a cup coffee at the morning. I think the lady I asked for a cup coffee, had responsibilities for meeting and conference section. I was told strictly that I can’t get this coffee. I just surprised that hotel serves both guests and people on meeting.

Thank you for sharing your review following your stay at the hotel. I am pleased to read that you had a nice stay however disappointed and sorry that the team member on duty was not helpful and I will certainly investigate this concern further. I hope that you will still give us the opportunity to welcoming you back to better serve you in the future. Best regards
Customer review rating 4.2/5

Mike H. Solo - 07/08/2019 AccorHotels review

Comfortable, relaxing and easygoing.

No Air Conditioning

Customer review rating 4.2/5

James P. Business - 06/08/2019 AccorHotels review

Overall experience would have been good were it not for the lack of air conditioning in the room. I had to try to sleep with the windows and curtains open in order to create some kind of air flow and cool down the room.

Dear James P., Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As part of our ongoing refurbishment we are pleased to inform you that rooms will be refurbished with installation of air condition in the new year. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Good hotel

Customer review rating 4.2/5

Mike Business - 06/08/2019 AccorHotels review

It’s a good hotel, most of the staff are friendly and helpful, food in the restaurant is good as well.

Dear Michael K., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division l Manager

Great

Customer review rating 4.2/5

Tashonia H. Couples - 06/08/2019 AccorHotels review

I had a really good stay

Dear Tashonia H., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Mr

Customer review rating 4.2/5

Willie Families - 06/08/2019 AccorHotels review

01 night stay..

Dear William C., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive some positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcoming you back to Novotel Wolverhampton in the future. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Short & Sweet

Customer review rating 4.2/5

Bod Friends - 06/08/2019 AccorHotels review

Room was comfortable, clean, and quiet

Dear Nigel M., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Stayed for a course being held there

Customer review rating 4.2/5

Barrie Business - 05/08/2019 AccorHotels review

It was OK the room whilst clean was tired carpet was very worn and marked, showerheads both leaked. Front desk staff seemed stressed.

Dear Barrie M., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive some positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry that the room you were checked into had not been checked to our usual standards ( shower head leaking) ; I have spoken with the hotel Headhousekeeper and I can assure you that measures have been taken to avoid similar occurrence in the future. As part of our ongoing refurbishment, rooms will be refurbished in the new year with installation of air condition. Thank you again for sharing your experience, and we look forward to welcoming you back to Novotel Wolverhampton. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

As usual, good, clean, tidy and nice hotel

Customer review rating 4.2/5

Ben Z. P. Business - 04/08/2019 AccorHotels review

Stay in the hotel every couple of weeks, very accessible, rooms are nice and big, well maintained with decent breakfast and evening pub and restaurant.

Dear Ben Zion P., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

not satisfied at all.

Customer review rating 4.2/5

Alex Friends - 04/08/2019 AccorHotels review

No fan, no air-condition. we were charged for parking our car. The staff was not friendly; stayed charting on the phone too long while guests cued to be given attention. We booked over 8 rooms and the other guests all had the same complain. The breakfast staff was more polite and the breakfast was good. But that is all about it. It was not worth the money.

Dear Alexander U., Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Room looking a bit tired

Customer review rating 4.2/5

R M. Solo - 04/08/2019 AccorHotels review

I stay at the Wolverhampton Novotel about 3-4 times a year, and on this occasion, I found my room looking a bit 'tired'. Stains on the carpets around the bed; thw walls and paintwork in much need of a 'touch up'. That said, it remains a very good hotel to stay at. The staff as always, very attentive to their guests' needs. Will this make me want to stay elsewhere? Not at all

Dear Robert M., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am pleased to inform you that as part of our ongoing refurbishment, rooms will be refurbished with installation of air condition; this should hopefully start in the beginning of next year. Thank you again for sharing your experience, and we look forward to welcoming you back to Novotel Wolverhampton. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Comfortable stay with friendly helpful staff

Customer review rating 4.2/5

Helen K. Families - 03/08/2019 AccorHotels review

We found Novotel to be clean & comfortable & good value for our one night stop-over.

Dear Helen K., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Worn hotel but with nice staff

Customer review rating 4.2/5

Martin Business - 02/08/2019 AccorHotels review

Nice and helpful hotel staff but the hotel room was very worn with broken shower handles, paint missing from sockets etc.

Dear Martin C., Thank you for taking the time to share your feedback, it is very much appreciated. It is always a pleasure to receive some positive feedback and I will share your comments with our team. As part of our ongoing refurbishment , rooms will be refurbished in the new year. Thank you again for sharing your experience, and we hope to welcoming you back to the hotel in the future. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Very friendly staff and very helpful

Customer review rating 4.2/5

Joseph Couples - 31/07/2019 AccorHotels review

We had a great stay, the staff were very helpful and the cost was very reasonable. The room we stayed in had a faulty door but the cleaner very kindly helped us get in. We then realised that both our cards did not work and so we went back down to reception to sort out our cards and the receptionist very kindly came up to check. They still didn't work neither did her card. So we moved to an adjacent room. The second room had lots of stains on the floor but the bed was clean and comfy.

Dear Joseph S., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are pleased to inform you that as part of our ongoing refurbishment rooms will be refurbished in the new year with installation of air con in all the rooms. Thank you again for sharing your experience, and we hope to welcoming you back to the hotel in the future. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Mr Harry p.

Customer review rating 4.2/5

Mr H. P. Business - 31/07/2019 AccorHotels review

Great but I hear some of the staff are on zero hours for a hotel Like this seems disappointing.

Dear Harry p., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to read that you always enjoy your stay with us and we look forward to welcoming you back. Kind regards Emmanuelle Rhodes-Maquaire Rooms Division Manager

Nice hotel with great food

Customer review rating 4.2/5

Matthew Business - 31/07/2019 AccorHotels review

Hotel was tidy, comfortable and food was excellent with a nice selection of drinks at the bar, only thing that did leg it down was the lack of Air con in the rooms as it was an extremely hot night and had to have the windows open with noisy traffic. We all had a good stay with the hotel being in a good location in the town

Dear Matthew W., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Check in upgrade to executive excellent, one lift of two not working, bedroom, bathroom and toilet good, bath plug would not lock, dining room lights off, waitress long time to serve but good, extra 2 dinners not received charged and then credited.

Customer review rating 4.2/5

Eugene D. Couples - 31/07/2019 AccorHotels review

Check in very good as we were up-graded to an executive room, as silver Le Club member, thought we were in room 212 which could not find as we think it did not exist then realised, we were in 221. Room very good, some TV channels were difficult to find and there was no SD card slot. One lift was working no explanation. Lights not on in dining room Sunday night had light dinner meal in bar area, waitress had to be retrieved from kitchen by reception staff, used two drinks vouchers. Waitress very good. Bed very good, bath plug would not stay down after twisting it so had a shower, reported this at check out on Monday morning. Bath robes very good touch. Breakfast good, disrupted by large second teenage Spanish ju-jitsu group, arriving after 10 am on Monday morning not realising it finished an hour earlier. The Staff and chef managed to resolve matters as we were leaving. Thought I booked Bed and Breakfast but check out staff said I booked Dinner, Bed and Breakfast. Rooms Division Manager (RDM) authorised a credit. The following Saturday I received I parking fine notice from the hotel parking contractors for one hundred pounds. I apparently inputted my own absent car registration at check-in instead of my partner's car, I was driving. I emailed the details to the hotel on Saturday, receiving no response I called reception on Sunday but they said the RDM would return on Monday to address the matter and the duty manager was not available. I then received an email from the duty manager saying I would have to appeal and not addressing my requests. I telephoned Monday at noon and was informed RDM was in a meeting with the General Manager and to call back at 1 pm and was verbally advised the hotel could not assist me and should submit an appeal. I then decided to seek the assistance of a General Manager at another Novotel whom I knew very well as I stayed at his hotel over many years as a Platinum Le Club member. He told me the name and email of the new General Manager (GM) at Wolverhampton who was transferring from Coventry Novotel and should be able to help. I then sent this GM an email requesting assistance. I called back at 1pm and was advised by a more sympathetic person that the RDM would contact me shortly. I was then telephoned and emailed by the RDM who apologised that I had received a parking fine to send by return a copy of the parking fine notice and a cancellation request would be sent to the parking company by the hotel. I duly did this and am awaiting hopefully the confirmation of the cancellation.

Dear Eugene D., Thank you Mr D. for sharing your feeedback following your recent stay at Novotel Wolverhampton. We have spoken on the phone as regards to the PCN you received from Parking Eye and I can confirm that a request for cancellation was sent to ParkingEye on that same day. ParkingEye will confirm the cancellation directly to you, howvever please note it may take up to 28 days. Thank you again for sharing your experience, and we hope to welcoming you back to Novotel Wolverhampton in the future. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Terrible

Customer review rating 4.2/5

Jags C. Couples - 31/07/2019 AccorHotels review

The hotel was nothing like described online. The room wasn’t cleaned for the whole time there. There was an ‘air cooling system’ and the room was still hotter inside than it was outside. There were no fans available, there was no extra towels available meaning we had one shower towel between two people. The tv had no remote. The whole trip was extremely dissatisfying.

Dear Jagdeep C., Thank you for taking the time to tell us about your experience at the Novotel Wolverhampton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am unsure if you raised your concerns at whilst staying with us as we do encourage our guests to report any dissatisfaction at the time to allow us to rectify any issues to ensure you have a pleasant stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Work trip

Customer review rating 4.2/5

Kate M. Business - 30/07/2019 AccorHotels review

A good quiet room that allowed me to have a comfortable night's stay. Would have been 10 if the room had air con as it was a very hot day.

Dear Kate Ms M., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are pleased to inform you that as part of our ongoing refurbishment rooms will be refurbished next year with installation of air condition . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Amy C.

Customer review rating 4.2/5

Amy C. Business - 30/07/2019 AccorHotels review

Rooms are a bit tired

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