Hotel - Novotel Wolverhampton
Novotel Hotel Novotel Hotel

Novotel Wolverhampton Hotel

4.0/5 1,054 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 10  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Tennis  (Nearby)
    • Indoor tennis court
    • Outdoor tennis court
  • Squash court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 7 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

At Novotel we always strive to improve our guests' experience; it is therefore our pleasure to inform you that we will commence public areas renovation on 29/05/18 until the 31/07/18. Please rest assured that this will not affect the services we offer.

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 132 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 25 family rooms
  • 9 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Telephone
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,330 reviews

Our guest reviews for Novotel Wolverhampton

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,054 reviews
Business - 09/11/2018 TripAdvisor review
« Nice Stay »

Nice to be back at Novotel Wolverhampton - it's been a while and looks very different. Arrived early and had a warm welcome by the duty receptionist - bags were taken as rooms weren't ready and we had to go straight back out anyway. Checked back in later, again another nice warm welcome. Surprise welcome try in the room when entered - thank you :)......Room was clean, tidy and comfortable. Had a great night sleep. Didn't have breakfast myself, however we had dinner in the restaurant. Food was nice, although a little slow on delivery and had to ask for cutlery. Check out was quick and easy and again a warm welcome/goodbye. All the staff that we encountered during our stay were lovely, polite and very helpful. Will definitely stay again.....Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your nice review. I'm delighted to read that you have enjoyed your return stay with us and you had a warm welcome from the team. We appreciate your feedback and we look forward to welcome you back again in the very near future. Kind regards Bilel Talbi General Manager

Iand Business - 07/11/2018 AccorHotels certified review
« A total disaster! »

Room was not ready and had to wait 35 minutes sat in reception and the staff only cared about Wolves staff/players. I had to go back to the desk as Chelsea on the desk left me Sat there while she stood around and the other lady on the desk didn't even know i was waiting for a room. I found booking a joke I booked over the phone but had to ring back a 2nd time as Chelsea had not sent me a email to confirm. I had to ring up as most times the emails were not replied to and if they were it was taking too long. When i finally got into the room at 9.40am about midday staff cleaning the room tried to enter the room but luckily I had the chain on and when i went outside then had gone no sorry or anything. All I saw were sheets and cleaning gear by the next room. The delay of 35 mins put me and my guest out as I had to delay her and it made me miss my train home. All in all it was a disaster and I won't ever stay at that hotel again.

Martyn B. Couples - 07/11/2018 AccorHotels certified review
« Lovely room, lots of space and a fabulous bar area. »

Very comfortable and loved the nifty TV setup that swung around to allow ease of watching from the sofa.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martyn B., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Chris C. Business - 07/11/2018 AccorHotels certified review
« Good hotel. Great location. »

Good rooms. Clean Bar/restaurant ok but variable / confused service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris C., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

John B. W. Couples - 06/11/2018 AccorHotels certified review
« The people make it »

Friendly staff as always; do systems need updating?

Our hotel has responded to the review
Our hotel has responded to the review

Dear John B., Thank you for sharing your feedback with us. I am disappointed and very sorry to read that not only you had to wait at check in and check out and also at the bar. As you may have noticed we do have new team members and I can reassure you that we are taking the appropriate measures to ensure that both our quality and service are not affected. Thank you again for sharing your experience, and we look forward to welcoming you back. Kind regards Emmanuelle Rhodes-Maquaire Rooms Division Manager

Emma Families - 06/11/2018 AccorHotels certified review
« Good facility, nice bar and atmosphere »

Really good. Nice room, comfy bed, nice bar and food. Match of the day on and the wolves team there a definite bonus!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma G., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Mr C. Solo - 06/11/2018 AccorHotels certified review
« Mr c. »

Bar food to expensive There no papers to read, coffee was expensive and just harf off tha cup Room ok but for the pirce could have been better No fresh milk Small shampoo no toothpaste Very hard to bookin tryed 3 Times Fòod at breakfast good just a bit cold But nice staff Again no papers Coffee better Need a toilet sign in the bar/restaurant No information And small

Paul L. Couples - 06/11/2018 AccorHotels certified review
« Great weekend at Wolves helped by comfortable hotel stay »

Friendly staff, comfortable room and superb breakfast. Only downside was there was empty pizza box outside the room opposite when we checked in and it was still there the next morning but apart from that an above average experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul L., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive some positive feedback. I will share your comments with our team. I am however disappointed to read that the floors had not been checked ; I can assure you that measures have been taken to avoid similar occurrence in the future. Thank you again for sharing your experience, and we hope to welcoming you back in the hotel in the future. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Ken S. D. Solo - 06/11/2018 AccorHotels certified review
« Always delighted to use this hotel. »

The best hotel in city centre by far. I recomended this hotel to 2 people i met on the plane coming from D..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and for your recommendations . We look forward to welcoming you back to the hotel in the future. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

R.singh Couples - 06/11/2018 AccorHotels certified review
« Left expecting more from a Novotel Hotel »

My visit was not up to the usual standard that I expect from a Novotel. The hotel was very noisy as I entered due to a party that was occuring on the ground floor which was then followed by a wet and sticky floor in the darkly lit elevator to my floor which was left on my luggage. As I tried to turn the TV on there was no remote control which I had to wait a significant amount of time to arrive. Then as I went to check a menu for room service I realised there was none in my room which I then decided not to bother asking reception for again after going for a remote. The room did not appear very clean for example there were numerous marks on the carpet and around the walls which added overall to my less than enjoyable experience

Diane C. Couples - 06/11/2018 AccorHotels certified review
« Excellent service »

Warm welcome great staff quiet and always check prices when booking

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diane C., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Heath Business - 06/11/2018 AccorHotels certified review

Attentive staff, ok room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heather C., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Justin O. Families - 06/11/2018 AccorHotels certified review
« Disappointing »

Arrived only to be told that our room would not be available until 6pm as it was going to be occupied until that time. We either should have been told that when booking, or the booking shouldn't have been accepted. We were allowed to check into a lower standard room instead and were informed that we would be issued a refund for the difference in price. I have heard nothing since and have had to chase for a response. It is clear that the bar/restaurant is either under-staffed, or not operating particularly efficiently as the service was extremely slow. There is a distinct lack of anyone "senior" to keep service standards as high as possible. It is all symptomatic of a general under-investment.

Out I. T. Couples - 05/11/2018 AccorHotels certified review
« Very good as usual »

Staff were polite and the room was clean

Anna Business - 05/11/2018 AccorHotels certified review
« Very comfortable room, friendly efficient reception staff »

Very obliging reception staff, room facilities excellent, only issue was housekeeping were in my room changing bed whilst I had breakfast and before I had checked out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne Patricia W., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am however sorry that a housekeeping team member was already servicing your room ; I have spoken with the hotel Head housekeeper and I can assure you that measures have been taken to avoid similar occurrence in the future. Thank you again for sharing your experience, and we hope to welcoming you back to the hotel in the future. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Magdalena Couples - 05/11/2018 AccorHotels certified review
« Very friendly and welcoming staff »

Staff were friendly and and very helpful thank you Jared and the team for organising our day was really lovely

Les Couples - 05/11/2018 AccorHotels certified review
« Short stay »

Very pleased with the service stayed overnight after going to a party very clean and tidy staff very pleasant and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear leslie r., We very much appreciate your comments regarding your stay at the Novotel Wolverhampton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emmanuelle Rhodes-Maquaire Rooms Division Manager

Anonymous Couples - 04/11/2018 AccorHotels certified review
« Unsupportive »

After having a pleasant stay (paying in full for room and parking at check-in) we were appalled to receive a parking ticket from Novotel Wolverhampton a few days later.

Richard D. Solo - 04/11/2018 AccorHotels certified review
« Really comfort place »

Very nice welcome

Kmw Families - 04/11/2018 AccorHotels certified review
« Mixed stay »

First Julia on reception was brilliant. We had a few issues but she sorted everything. Ryan the bar man and Yvonne one of the cleaners both were friendly and wanted everything to be right. Difficulty with getting rooms together. We checked in first but a room close to us as requested was not kept for our daughters. There was a loud and seemingly confrontational discussion among staff in the dining area as I went to check on menu. Very off putting and we didn’t eat there in the evening. Breakfast was truly awful. Dirty cups, hot food was not replenished and even when it was it was cold. This was one of the reasons I stopped staying here for business. It would be far more convenient as I visit two nearby schools.

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