Hotel - Mercure Bourg en Bresse Hotel
Mercure Hotel Mercure Hotel

Mercure Bourg en Bresse Hotel

4.0/5 472 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)
  • Squash court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:30
    • Opening hours : Week-end 19:00-22:30

Business services

  • 7 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Our air-conditioned, carefully renovated rooms accommodate up to four people (2 adults and 2 children). You have all the comfort you need for a truly enjoyable stay.

  • 60 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 14 family rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,926 reviews

Our guest reviews for Mercure Bourg en Bresse Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 472 reviews
Fred Families - 04/11/2018 AccorHotels certified review
« Quite and large rooms with great breakfast »

Nice atmosphere, friendly staff, comfortable beds, great breakfast, nice and quiet

Christine C. Friends - 31/10/2018 AccorHotels certified review
« Leisure stay with a dog »

From the moment we arrived we were made to feel welcome. Plenty of parking and as we were travelling with a dog it was good to have a space for dog exercise. It is never easy finding somewhere suitable to stay when travelling with a dog and the Mercure have never let me down. The rooms are clean and well equipped. An impromptu evening meal turned out to be a delightful surprise, compliments to the chef.

Anonymous Couples - 22/10/2018 AccorHotels certified review
« Adequate rather than inspiring. »

Only two English language TV channels (BBC World and CNN) is very strange for an international hotel group. Restaurant menu and service is average to good but the ambience of the restaurant is very poor. Lighting is harsh and too bright and the style of decoration is awful. In room breakfast was good. Room was clean and bed was comfortable. But this was a “Premium Room” at 25% higher price than a normal room. It is difficult to understand wha5 makes it “Premium”.

Anonymous Couples - 29/09/2018 AccorHotels certified review
« Disappointing but not your fault - lost electricity at 5.45. »

We lost all electricity at 5.45 and did not regain it until 9.10. There was no dinner available. No torches were available to guests and when asked about the possibility of any food were told the fridges would not open. We eventually drove into town to find something to eat after travelling from England. I am surprised that the hotel has no backup generator in case of such emergencies. A disappointing stay.

Chriss Couples - 25/09/2018 AccorHotels certified review
« staff could have been a bit more helpful »

The room was nice, clean and comfortable, but the person on reception could have been more helpful. When we arrived I realised I had made a mistake on my initial booking and needed to make a couple of changes - she seemed irritated by this. We went to the bar for a drink before dinner and asked if the restaurant was open. She said it was opening shortly. We hadn't booked a table, as it seemed really quiet when we arrived. When we went in at around 8pm it was full. It would have been helpful if we had been asked when we arrived, or even later on when we went to the bar, if we wanted to eat in the restaurant. If it was already fully booked, at least we would have known in advance. Other than that, we had a nice stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISS M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Bourg-en-Bresse. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Christelle

Anthony Couples - 19/09/2018 AccorHotels certified review
« Easy »

Convenient, easy, good location near the malls for shopping. This was an unplanned stop for us, so convenience was key. Check-in was seemless and quick. The staff were very helpful.

Oap Couples - 18/09/2018 AccorHotels certified review
« Over night stop »

Staff friendly meal was good however the mattresses on the single beds are too hard. I did not have a comfortable night.

Anonymous Business - 12/09/2018 AccorHotels certified review
« Very comfortable »

Very welcoming staff nothing too much trouble.

Peter Families - 09/09/2018 AccorHotels certified review
« Very good »

Overall very good but towels are rather thin

Anonymous Business - 06/09/2018 AccorHotels certified review

Ensemble très correct

Anon Families - 22/08/2018 AccorHotels certified review
« Ideal »

Perfect location to stop after a long journey

Eberth Families - 13/08/2018 AccorHotels certified review
« Very nice and confortable room »

Clean and spacious room. Friendly reception. Nice restaurant, honest prices. Nothing to complain about.

Marco Families - 12/08/2018 AccorHotels certified review
« Good room, disappointing breakfast »

When we came for breakfast at 9:30 almost everything was gone, no more eggs, croissants, etc.

Anonymous Couples - 05/08/2018 AccorHotels certified review
« A very good hotel »

A very pleasant hotel. Attentive staff. Good room. Good food.

Barbara Families - 02/08/2018 AccorHotels certified review
« Good overnight stay »

Nice stay but bathroom (toilet in particular) needs updating. Room door sometimes stayed on latch which is a security issue. Plates from dinner we’re still on tables in the terrace the next morning

Family - 19/07/2018 TripAdvisor review
« Great Hotel for stopp over »

Great Hotel for stopp over for a reasonable price. Easy to reach from highway and free parking space directly at the hotel. Restaurant was good as well and Gym seems well equipped (no time to practice this time)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Travellers, I would like to say thank you for your pleasant comments. We are delighted that our services reached your expectations. We hope to see you soon in Mercure Bourg en Bresse. Best Regards,

D. Families - 15/07/2018 AccorHotels certified review
« relaxing stop on our way,excellent dinner and confortable quiet room »

very good

Anonymous Business - 22/06/2018 AccorHotels certified review
« Satisfait »

Ras

Emmanuel C. Business - 21/06/2018 AccorHotels certified review
« Nice palce where to stay in Bourg en Bresse »

very pleasant stay in Bourg en Bresse - only one night - staff is friendly and efficient. The room I had was recently refurbished and was comfortable. solid and good breakfast

Andrew M. Couples - 19/06/2018 AccorHotels certified review
« Comfortable Hotel »

Nice low key Mercure good welcome and nice comfortable quiet room. Attitude from Head waiter less than satisfactory, If his badge says he speaks English then he should not be surprised to be spoken to in English and he can leave out the sarcastic comments. Didn't detract from friendly staff and nice meal.

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