Novotel Sydney on Darling Harbour Hotel 4.5 stars

TripAdvisor rating 4.0/5 5,225 reviews
Novotel Sydney on Darling Harbour
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Hotel extras

  • Located in the heart of Darling Harbour adjacent to the International Convention Centre

  • 525 Spacious guest rooms, some with views of the Sydney City Skyline and Darling Harbour

  • The Ternary Restaurant & Bar serving sensory experiences with local produce

  • Enjoy your Leisure time with a Pool, Gym & Tennis Court located on site

  • 11 versatile Event Spaces to create your ideal meeting or special event

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request
  • Tennis
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Sydney on Darling Harbour

100 Murray Street
Darling Harbour
2009
pyrmont
australia

Tel: +61299340000

Fax: (+61)2/92887189

Contact email

Check-in from 14h00

Check out up to 11h00

  • NOVOTEL DARLING HARBOUR :   443 DARLING HARBOUR

  • CENTRAL STATION :   INTERSTATE CENTRAL STATION

  • By plane

    KINGSFORD SMITH SYD At 11km / 6.88 miles

  • By boat

    CIRCULAR QUAY At 2km / 1.25 miles

  • By boat

    ROCKET FERRY At 0.1km / 0.06 miles

  • By helicopter

    SYDNEY AIRPORT At 11km / 6.88 miles

  • By car

    BRADFIELD HWY (PACIFIC HIGHWAY) At 2km / 1.25 miles

  • By car

    OLYMPIC DRIVE At 16km / 10 miles

  • By train

    CENTRAL RAILWAY STATION At 0.6km / 0.38 miles

  • By train

    CONVENTION LIGHT RAIL STATION At 0.1km / 0.06 miles

GPS :-33.872715, 151.197555

Currently, close to our hotel

Sydney International Boat Show

From 01/08/2019 to 05/08/2019

At 253 m

The Australian National Maritime Museum, Sydney, visit

From 01/01/2010 to 31/12/2019

At 347 m

The Powerhouse Museum, Sydney, visit

From 01/01/2010 to 31/12/2019

At 597 m

Visit the Art Gallery of New South Wales

From 01/01/2011 to 31/12/2019

At 1.8 km

Bondi Beach Markets

From 01/01/2013 to 31/12/2019

At 1.9 km

Tour of the Sydney Government House

From 01/01/2018 to 31/12/2019

At 2.2 km

West Side Story, musical

From 16/08/2019 to 06/10/2019

At 2.4 km

Sculpture by the Sea

From 24/10/2019 to 10/11/2019

At 7.6 km

Colorfest Sydney

From 31/08/2019 to 31/08/2019

At 17 km

Ecotourism at Tree Top Adventure Park Sydney, leisure

From 01/01/2019 to 31/12/2019

At 31 km

Our accommodations

Novotel Sydney on Darling Harbour boasts 525 accommodation rooms, including six two-storey Loft Suites on the top floor of the hotel (with one or two bedrooms) boasting spa baths and spectacular views of the city. Spacious, contemporary and adaptable, the Novotel room is designed for natural living. Choose a Darling Harbour View Room to really take advantage of the excellent location and enjoy our stunning view of the Sydney skyline.

Superior Pyrmont View Room with 1 Queen Bed

  • Max. number of persons: ‌2
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Pyrmont View Room with 2 Double Beds

  • Max. number of persons: ‌4
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room, 1 Queen Size Bed, City Skyline View

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Deluxe Room, 2 Double Size Beds, City Skyline View

  • Max. number of persons: ‌4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Darling Harbour View Room with 1 Queen Bed

  • Max. number of persons: ‌2
  • Area: From 33
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Darling Harbour View Room with 2 Double beds

  • Max. number of persons: ‌4
  • Area: From 33
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room 1 Queen Bed Pyrmont View

  • Max. number of persons: ‌2
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room 2 Double Beds Pyrmont View

  • Max. number of persons: ‌4
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Darling Harbour View Suite with 2 Double Beds

  • Max. number of persons: ‌4
  • Area: From 51
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Darling Harbour View Suite with 1 Queen Be

  • Max. number of persons: ‌3
  • Area: From 44
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Loft Darling Harbour View Suite 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 64
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Loft Darling Harbour View Suite 2 King Beds

  • Max. number of persons: ‌4
  • Area: From 78
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

THE TERNARY

Type of cuisine: International

The unique style and personality of The Ternary allows our guests to experience three distinct offerings; the Grill Kitchen, the Asian Kitchen and the Wine Bar, in one inviting, social and harmonious open space.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE TERNARY BAR

Photo non contractuelle / Strictly non binding

The Wine Bar is an isle of relaxed intimacy within The Ternary. Unlike the theatre, colour and action of the open kitchens, the bar is a place for conversation and relaxation.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 850 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Sydney on Darling Harbour

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

26,282 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

5,225 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

excellent

TripAdvisor rating 4.0/5

555ellie Family - 17/07/2019 TripAdvisor review

Overall it was a pleasant experience. The rooms are clean, it is quiet so we had a good rest. The location is close to a lot of places of interests. And we were able to check out quickly, even though there was a long queue, the concierge checked us out.

Dear 555ellie, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive feedback; we hope your next visit will be as pleasant as the previous one. Kind Regards, Richard Holt General Manager

The location, room and breakfast were great. Some staffs were not very helpful.

Customer review rating 4.3/5

Asano Families - 16/07/2019 AccorHotels certified review

We were very happy with the hotel facilities - the room, location, lobby, restaurant and breakfast were all great!! However, I was very dissapointed with 2 staff members. The first one was happend when I rang the hotel (Novotel Derling Harbour) to ask about the carpark situation before our check-in date. The lady (a non-native English speaker) wasn't friendly at all and she said we need to leave the car park before 11am next morning because the check-out time is 11am. If the car is in the carpark after the check out we need to pay 2 days (2x $59) parking rate. So we made a plan to leave the area before 11am - earlier than we wanted, however at the hotel on the day(morning), the hotel bell-boy (concierge) told me that ($59) is 24 hours rate. The second dissapoint was the receptionist at the check-in. She wasn't friendly at all again (I feld it was the same lady as I spoke on the phone-?), and it was very hard to us to understand her English (my husband is a native English speaker though) when she was offering an up-grade of the room. We didn't up-grade the room but the room was very good for us. Plenty big enough for a young family like us and it was perfectly clean - thankyou. Over-all, we enjoyed our short saty with you. We will stay again when we are in Sydney next time. Thanks, Anyway, we were happy

Efficient, Friendly Check in

Customer review rating 4.3/5

Tate P. Business - 16/07/2019 AccorHotels certified review

Always a pleasure

Dear Tate, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Great location, friendly staff

Customer review rating 4.3/5

Linda Couples - 15/07/2019 AccorHotels certified review

Had a great view of Darling Harbour had to upgrade cost more, pool really cold, not very good tv channels people cleaning room amazing service

Satisfactory

Customer review rating 4.3/5

Falia B. Families - 15/07/2019 AccorHotels certified review

Nice stay but was disappointed to find a pair of leggings and McDonalds food wrapper in the room in the morning. We checked in very late and went to bed after a quick meal from room service and only discovered the items the next morning. It just left us with a "sour" taste of the room not being clean - the checkout manager did discount our room service fee by 50% ($36 down to $18) but i don't believe that was enough. Also, i wanted to know why the "wintervention" wasn't applied as LeAccor members ($25 off the room and $1 breakfast?) Maybe there is some fine print i did not read. Breakfast was delicious and any Hotel Staff we encountered was lovely though.

Origin trip

Customer review rating 4.3/5

Anonymous Families - 15/07/2019 AccorHotels certified review

Good. Disappointed upgrade not available but knew it was a possibility. Could be more detail to cleaniness. Bathroom requires a thorough clean and room walls and bedheads had marks on them. Once again I am sorry to say the breakfast was cold and plates cold too. Beds were as always super comfy. Great coffee. Was very good to have points to use.

Hasel free stay.

Customer review rating 4.3/5

Alphie N. Families - 15/07/2019 AccorHotels certified review

Great service from staff. Very knowledgeable and helpful. Prime location

Dear Alphie, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Great for a short stay

Customer review rating 4.3/5

Damien Couples - 15/07/2019 AccorHotels certified review

Comfortable and well appointed room in a great location.

Dear Damien, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Great location and excellent customer service

Customer review rating 4.3/5

Anonymous Couples - 15/07/2019 AccorHotels certified review

Overall positive - good proximity to ICC and restaurants/bars Room met requirements. Would like bigger tea/coffee mugs

Dear Sheena, Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Great stay & loved the size of the upgraded room!

Customer review rating 4.3/5

Anonymous Friends - 15/07/2019 AccorHotels certified review

Great stay, great staff and the return was fantastic!!

Great location on Darling Harbour

Customer review rating 4.3/5

Scott W. Couples - 15/07/2019 AccorHotels certified review

We have stayed several times as an Accor Plus Member. Spacious rooms and we upgraded to harbour view. Well worth it. The Ternary is a great space for drinks, meals and views.

Dear Scott Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Silver members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Fantastic service, clean, tidy rooms.

Customer review rating 4.3/5

Simon H. Families - 15/07/2019 AccorHotels certified review

Once again the level of service is what made the experience enjoyable. From the moment you walk in you are made to feel welcome from the team helping with bags and providing advice. The check-in staff are always great as are the bar and restaurant staff.

Dear Simon H, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive feedback; we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

High end Novotel

Customer review rating 4.3/5

David Families - 15/07/2019 AccorHotels certified review

Excellent from before check in through to checkout. Staff were really attentive in all areas. We were upgraded to a harbour view room which the family loved.

Dear David, Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Gold members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Always amazing

Customer review rating 4.3/5

Craig Families - 15/07/2019 AccorHotels certified review

Always a pleasure staying at Novotel Darling Harbour. Treated like family.

Dear Craig, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Great customer service

Customer review rating 4.3/5

Anonymous Business - 15/07/2019 AccorHotels certified review

From the reception at the start, the housekeeping, the bar and restaurant and the concierge at leaving everything was well organised and exuded customer service. The receptionist on my arrival was brilliant and nothing was too much trouble for her. My room was lovely with a view of the harbour thank you. Happy hour at the bar is also good.

Dear Kim, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Staff took great care of us very friendly and helpful

Customer review rating 4.3/5

Alisa P. Families - 15/07/2019 AccorHotels certified review

We were very happy staying at Novotel and are already planning our next visit. The staff were happy to help us in any way and we’re all ver friendly and approachable.

Dear Alisa, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff. We hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Excellent hotel in a perfect location

Customer review rating 4.3/5

Danijel Business - 15/07/2019 AccorHotels certified review

All aspects of my stay were excellent, starting from reception service, room equipment, cleaning staff, breakfast choice and ambient. Location is superb. Only small complaint is the breakfast rush hour during weekends, when 10 minutes waiting was needed. But in complete experience, this was negligible.

Except for the delay in catching lifts.

Customer review rating 4.3/5

Anonymous Business - 15/07/2019 AccorHotels certified review

Room very good, staff friendly and helpful, restaurant good.

Dear Philip, Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Silver members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

always enjoyable.

Customer review rating 4.3/5

Greg K. Business - 15/07/2019 AccorHotels certified review

quick effortless checkin no issues to accommodate an additional bed, pleasant and knowledgeable staff.

Dear Greg, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Very enjoyable stay

Customer review rating 4.3/5

Peter Couples - 15/07/2019 AccorHotels certified review

Enjoyed the overall experience of a well located hotel,good dining and atmosphere in the lounge, all complemented by well trained staff!

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour
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