Hotel - Novotel Sydney on Darling Harbour
Novotel Hotel Novotel Hotel

Novotel Sydney on Darling Harbour Hotel

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4.0/5 4,546 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 219.00 AUD Non member rate
From 219.00 AUD Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Tennis
    • Grass tennis court (Paying)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court
    • Tennis (Paying)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Rowing (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Novotel Sydney on Darling Harbour boasts 525 accommodation rooms, including six two-storey Loft Suites on the top floor of the hotel (with one or two bedrooms) boasting spa baths and spectacular views of the city.Spacious, contemporary and adaptable, the Novotel room is designed for natural living. Choose a Darling Harbour View Room to really take advantage of the excellent location and enjoy our unique view of the Sydney skyline.

  • 525 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 16 family rooms
  • 42 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • WiFi in your room
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 15,321 reviews

Our guest reviews for Novotel Sydney on Darling Harbour

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,546 reviews
AccorHotels certified review
Deborah H. Friends - 15/11/2017
« Nice but overpriced »

I thought the staff were lovely & helpful, but our room on the west side of the building had seen better days (floor stained, wear and tear in the walls) was overpriced at $450 (plus we paid the $59 for parking) & were told on check in that it was a quiet week - so to be honest the location & staff good (we were going to the Stevie Nicks concert), both the hotel and concert tickets were a present for my sisters 50th Birthday - she was quite upset when she found out on check in how much I had paid and what we actually got for it.

AccorHotels certified review
Rohan Families - 15/11/2017
« Comfortable and pleasant »

We were very satisfied with the customer service and had a very comfortable stay

AccorHotels certified review
Jan F. Couples - 15/11/2017
« Fabulous stay in the heart of Sydney. »

We loved it. Had never stayed in this Novatel before but would stay again as it is ideally located near the Lyric theatre.

AccorHotels certified review
Peter M. Friends - 15/11/2017
« Had a great experience all round »

From entering to checking out , very good experience

AccorHotels certified review
Mark W. Couples - 15/11/2017
« 3rd time this year at Novotel Darling Harbour »

Staff are excellent - attentive, ready to be of assistance and well trained. The staff are definitely the best asset, followed by the Ternary Restaurant. Pillows are terrible and beds are equally bad. Stayed in a Superior room but did not notice any difference from other stays....perhaps it was the view?? The Ternary restaurant was good yet again....but don't think I received my Le Club Accor Member discount.

AccorHotels certified review
Martin H. Couples - 15/11/2017
« Over Night Stay »

We have stayed in a few of the hotels on Darling Harbor and always been happy. We realize they are all very busy with lots of traffic. The carpets leading from the lift on Level 6 are almost dangerous they are so badly worn. The room is clean and a better size than the Ibis next door, the bathroom appears to have been refreshed but the bath was not the cleanest to shower in and drain grate was not nice, The drain grate in the hand basin was missing. I parked a car in the undercover area from 6pm till 9am and was charged $59 which is excessive in our view. As a note I have been charged twice for the parking on my credit card. I have called the hotel and they are looking in to this to be resolved.

AccorHotels certified review
Sarah C. Solo - 15/11/2017
« A wonderful, luxury experience »

Beautiful room with a lovely view. The room was spotless. Delicious dinner via room service Was delicious and breakfast choices were amazing. Really enjoyed my stay.

AccorHotels certified review
Liz Business - 15/11/2017
« Overnight stay »

Service, bar & restaurant were fabulous. The bathroom a bit dated, but comfortable. We prefer a firm mattress and this was very soft and not much sleep. Could not fault our evening meal and also the staff & service at the bar. Check in and out were great.

AccorHotels certified review
Anonymous Families - 15/11/2017
« Great Family Weekend »

Fabulous staff couldn't be more helpful, lovely food, very clean.

AccorHotels certified review
Julie M. Friends - 15/11/2017
« Fantastic »

All the staff were welcoming, polite and very helpful. Especially Amanda and Joshua Bounday on check in and through out my stay. It was also my birthday and Accor and staff made the day extra special with champagne breakfast and complilmentary gifts. Plus staff sang happy birthday which was lovely. The view from my room was stunning over Darling Harbor. Bed was very comfortable and great block out blinds!

AccorHotels certified review
Sally-anne S. Couples - 15/11/2017
« DISAPPOINTING - the Hotel was lovely, in a good location but the room was a huge let-down considering the price per night!! »

First impressions were really good. Level One was impressive, staff friendly, bar/restaurant facilities very good as well and we couldn't fault the view of the harbour. However for our Wedding Anniversary weekend we paid over $800 for the 2 nights and our room (722) was extremely disappointing - in particular the bathroom. The tap on the vanity unit was so loose that it just came off, swivelled around on its own accord and was very had to turn on and off. There was a nasty patch in the bath, next to the rusted plug hole in the bath (which also appeared a bit grotty) and stains on the walls / bathroom door. A dent in the wall in the bedroom, large stain and other smaller stains on the carpet with no complimentary slippers so we had to keep our footwear on at all times. We had a bottle of sparking wine that was delivered for our Wedding Anniversary, which was a nice touch, but no champagne flutes. We called reception who advised that the glassware would be sent up. After an hour we gave up waiting and went to the bar to retrieve the required flutes! Apart from the room, we were quite happy but would ensure we had a more recently furbished room should we stay at the Novotel on Darling Harbour in future as that really was a complete let down and marred this experience..

TripAdvisor review
Couples - 15/11/2017
« Beautiful hotel »

Staff checking in was excellent and very helpful.beautiful room overlooking darling harbour.only a short stroll to the shops and restaurants.thoroughly enjoyed our stay here.would recommend the Novotel at darling harbour to anyone

Our hotel has responded to the review
Our hotel has responded to the review

Dear allanb879, I am pleased to read you had an enjoyable get away with us. It is always a pleasure to receive feedback; we hope your next visit will be as pleasant as the previous one. Kind Regards, Richard Holt General Manager

AccorHotels certified review
Peter Couples - 14/11/2017
« Wonderful stay! »

The team looked after us very well and we look forward to returning again soon.

AccorHotels certified review
Jennifer Families - 14/11/2017
« Mother daughter time »

The room was nice, small but spectacular view. Immaculately clean and well appointed.

AccorHotels certified review
Mark L. Couples - 14/11/2017
« Mr l. »

Very enjoyable

AccorHotels certified review
Jackie Families - 14/11/2017
« Wonderful & incredibly accomodating !! XOX »

We came for our 15th wedding anniversary at Novotel Darling Harbor. The room was lovely, service by both duty managers was not only generous but extremely pleasant. At breakfast, Carlos & Allen was so charming & really looked after my children with gifts and lots of laughter. We indeed had a lovely time & will definitely stay again. We love Accor Hotels - so wonderful 11/10!!

AccorHotels certified review
Famof4 Families - 14/11/2017
« Familyof4 »

An ok experience. Bathroom could have been a little cleaner. Dust around vents and mould in shower, toilet seat broken

AccorHotels certified review
Tania Families - 14/11/2017

The staff at the Novotel were lovely. We stayed for our wedding anniversary and we received the nice surprise of champagne, fruit and cheese platter in our room. The staff went out of their way to make our stay feel special!!

AccorHotels certified review
Mitch W. Families - 14/11/2017
« Good »

Good hotel, excellent location. Very expensive for what the room was but I assume that is because it was sydney. Good place for a short holiday anyway.

AccorHotels certified review
Anonymous Families - 14/11/2017
« very relaxing and enjoyable »

quite pleasant. very happy with the view from our hotel room. staff very pleasant and helpful.

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