Hotel - Novotel Sydney on Darling Harbour
Novotel Hotel Novotel Hotel

Novotel Sydney on Darling Harbour Hotel

4.0/5 4,976 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Tennis
    • Grass tennis court
    • Hard tennis court
    • Outdoor tennis court
    • Tennis
  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Novotel Sydney on Darling Harbour boasts 525 accommodation rooms, including six two-storey Loft Suites on the top floor of the hotel (with one or two bedrooms) boasting spa baths and spectacular views of the city.Spacious, contemporary and adaptable, the Novotel room is designed for natural living. Choose a Darling Harbour View Room to really take advantage of the excellent location and enjoy our stunning view of the Sydney skyline.

  • 525 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 16 family rooms
  • 42 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 21,980 reviews

Our guest reviews for Novotel Sydney on Darling Harbour

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 4,976 reviews
Sharyn Friends - 08/11/2018 AccorHotels certified review
« Convenient location »

Was close to where i needed to be. Room was clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharyn, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Denisb L. Business - 08/11/2018 AccorHotels certified review
« mr denis b. »

excellent all staff couteous especially at rthe check in

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denis, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Richard H. Couples - 08/11/2018 AccorHotels certified review
« Mr Richard h. »

Very comfortable and good restaurant. The room decor could be refreshed and some additional lighting would be good. However overall very satisfying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, Thank you for choosing to stay at Novotel Sydney Darling Harbour. I am glad to read you enjoyed your stay. We look forward to welcoming you back to the hotel soon. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Sarah Families - 08/11/2018 AccorHotels certified review
« Fantastic stay, great location, clean, tidy & awesome staff. »

It was a great experience - even though we arrived early our room was ready. The room was a good size and lovely and clean and tidy. Staff were very helpful & friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Helen B. Friends - 08/11/2018 AccorHotels certified review
« Just what we needed for a quick get away, location, comfort & our favourite Novotel. »

On welcoming us we were given a complimentary coffee while our room became available which was only a 10 minute wait.But that coffee & hot chocolate was the BEST. George who welcomed us was so friendly & helpful, we saw him later in the day in another area of the hotel, it was as if he remembered us from checking in. A really lovely man. We stayed in a newly refurbished room, looking out over Darling Harbour, absolutely beautiful & very impressed with everything in the room. We couldn’t have asked for more. Many thanks for the bottle of wine we were given on arrival, a very nice thought from a wonderful company. Will definitely be returning to Novotel, Darling Harbour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team especially George! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Anonymous Business - 08/11/2018 AccorHotels certified review
« Ms »

Convenient to Convention Centre. Helpful staff at check in and when adding a night. Smiles.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Vicki A. C. Couples - 08/11/2018 AccorHotels certified review
« Better than I had expected »

Staff was very helpful. The bar person who made the amazing coffee and cocktails were brilliant ! just the way I liked it. The rooms were very tidy and clean - good job to the house keeping team. And a personal thank you to the manager on the day (Vicki) for her generosity in sending us an unexpected gift of a cheese platter and wine to celebrate our 22nd anniversary. Her kindness and thoughtfulness is much appreciated as this anniversary was special to us in that it was the first time for a very long time where we were able to spend the weekend away from our large family (6 kids and a mother in law living under the same roof !). The refurbishment of the hotel is fantastic. I love the foyer and the vibe it brings to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vicki and C., We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Family - 08/11/2018 TripAdvisor review
« birthday stay »

We stayed at the hotel for my wife's 40th birthday, and had a small function on the balcony.the staff were exceptional, and the hotel was fantastic as usual.Couldn't fault anything, looking forward to our next stay.

Stay50758716644 Couples - 08/11/2018 TripAdvisor review
« Fantastic »

Beautiful refurbishment, everything so fresh and clean, great service and lovely food in the restaurant. I would love to stay again soon. such a great location, best view over darling harbour you couldn't get any better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stay50758716644, Thank you for choosing to stay at Novotel Sydney Darling Harbour. I am glad to read you enjoyed your stay. We look forward to welcoming you back to the hotel soon. Kind Regards, Richard Holt General Manager

Valeria Couples - 07/11/2018 AccorHotels certified review
« Mrs »

The hotel was great, location I can’t fault however the room was very uncomfortable and the bed omg the bed lost sleep because the mattress was one of the most comfortable cheap matresss I ever experienced. I’d be very hesitant to use noveltel because of this

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valerie, Thank you for taking the time to tell us about your experience at the Novotel Sydney on Darling Harbour. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for your feedback in regards to the mattress in room 920. Please be advised we have taken this feedback on board and recently have begun the soft refurbishment of our guest rooms, which includes replacing all the beds in the Hotel. We hope to have the pleasure of bringing you back to enjoy our new beds. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jacqui Paurini Assistant Front Office Manager Novotel Sydney on Darling Harbour

Alice Couples - 07/11/2018 AccorHotels certified review
« Great Location »

Great Location, walking distance to Darling Harbour and Crown Casino. Light Rail right there, will get you into the City very quickly. Rooms clean and all Staff very helpful. Front Desk courteous and always there to help with any inquires. Definitely stay there again when next in Sydney.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alice, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

William K. W. Couples - 07/11/2018 AccorHotels certified review
« Good staff, great location, everything worked well »

Upon arrival my wife and I were directed to the check-in counter. We were served very promptly and with courtesy, and enjoyed the room. We dined in the main dining room, and the food was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William, Thank you for choosing to stay at Novotel Sydney Darling Harbour and taking the time to provide us with feedback. We do hope you enjoyed your stay and we hope your next visit will be another memorable stay. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Alison W. Business - 07/11/2018 AccorHotels certified review
« hotel has been upgraded, it was better »

4 nigts for work, barely let hotel as the course was in the hotel. Enjoyed room service breakfasts, the mimi bar snacks, hoter catering for ASID 3 day course and a meal in the restarant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Josie Business - 07/11/2018 AccorHotels certified review
« Love the renovations »

Extremely pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Josie, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Lynette Couples - 07/11/2018 AccorHotels certified review
« Better than expected with beautiful room and view. »

Your check in staff were amazing. So friendly and full of info. The lady at the desk made us feel welcome from the start and our room was ready earlier than expected. She recommended your restaurant for dinner which we did go to and it was amazing. Great way to celebrate our 27th wedding anniversary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynette, Happy Anniversary! We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Dave Families - 07/11/2018 AccorHotels certified review
« Always a Pleasure staying here at NOVOTEL on Darling Harbour. »

I actually booked 2 rooms at ibis for this weekend stay. And one of the room i booked was upgraded & moved to NOVOTEL. The only thing I wished they did was to move both my booking instead of just one as my family ended up being split into two different buildings. But I also understand that it was an upgrade & Im still great full for it. The level of service provided by NOVOTEL on Darling harbour has always been exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dave, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Janina K. Friends - 07/11/2018 AccorHotels certified review
« Fantastic »

Thank you to management and staff for the wonderful way that my friend and I were looked after. Also thank you very much for the birthday surprise of champagne, wine and a beautiful cheese platte, a lovely gesture that was enjoyed very much. Compliments to your chefs, the meals in your restaurant were amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janina, Thank you for choosing to stay at Novotel Sydney Darling Harbour. I am glad to read you enjoyed your stay. We look forward to welcoming you back to the hotel soon. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Ernie C. Couples - 07/11/2018 AccorHotels certified review
« Fantastic »

The hotel was very clean, the view from our room was fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ernesto, We very much appreciate your feedback regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am so glad you enjoyed your stay as well as the harbour view from your room! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Michelle Solo - 07/11/2018 AccorHotels certified review
« A fantastic get away »

Staff were extremely friendly and helpful with both set iced in the hotel and also getting around the city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Sandy S. Solo - 07/11/2018 AccorHotels certified review

Nice room. Friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandy, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

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