Novotel Sydney on Darling Harbour Hotel 4.5 stars

TripAdvisor rating 4.0/5 5,312 reviews
Novotel Sydney on Darling Harbour
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Hotel extras

  • Located in the heart of Darling Harbour adjacent to the International Convention Centre

  • 525 Spacious guest rooms, some with views of the Sydney City Skyline and Darling Harbour

  • The Ternary Restaurant & Bar serving sensory experiences with local produce

  • Enjoy your Leisure time with a Pool, Gym & Tennis Court located on site

  • 11 versatile Event Spaces to create your ideal meeting or special event

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request
  • Tennis
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Sydney on Darling Harbour

100 Murray Street
Darling Harbour
2009
pyrmont
australia

Tel: +61299340000

Fax: (+61)2/92887189

Contact email

Check-in from 14h00

Check out up to 11h00

  • NOVOTEL DARLING HARBOUR :   443 DARLING HARBOUR

  • CENTRAL STATION :   INTERSTATE CENTRAL STATION

  • By plane

    KINGSFORD SMITH SYD At 11km / 6.88 miles

  • By boat

    CIRCULAR QUAY At 2km / 1.25 miles

  • By boat

    ROCKET FERRY At 0.1km / 0.06 miles

  • By helicopter

    SYDNEY AIRPORT At 11km / 6.88 miles

  • By car

    BRADFIELD HWY (PACIFIC HIGHWAY) At 2km / 1.25 miles

  • By car

    OLYMPIC DRIVE At 16km / 10 miles

  • By train

    CENTRAL RAILWAY STATION At 0.6km / 0.38 miles

  • By train

    CONVENTION LIGHT RAIL STATION At 0.1km / 0.06 miles

GPS :-33.872715, 151.197555

Our accommodations

Novotel Sydney on Darling Harbour boasts 525 accommodation rooms, including six two-storey Loft Suites on the top floor of the hotel (with one or two bedrooms) boasting spa baths and spectacular views of the city. Spacious, contemporary and adaptable, the Novotel room is designed for natural living. Choose a Darling Harbour View Room to really take advantage of the excellent location and enjoy our stunning view of the Sydney skyline.

Superior Pyrmont View Room with 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Pyrmont View Room with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Deluxe Room, 1 Queen Size Bed, City Skyline View

  • Max. number of persons: 2
  • Area: From 30

Deluxe Room, 2 Double Size Beds, City Skyline View

  • Max. number of persons: 4
  • Area: From 30

Executive Darling Harbour View Room with 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Darling Harbour View Room with 2 Double beds

  • Max. number of persons: 4
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room 1 Queen Bed Pyrmont View

  • Max. number of persons: 2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room 2 Double Beds Pyrmont View

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Darling Harbour View Suite with 2 Double Beds

  • Max. number of persons: 4
  • Area: From 51
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Darling Harbour View Suite with 1 Queen Be

  • Max. number of persons: 3
  • Area: From 44
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Loft Darling Harbour View Suite 1 King Bed

  • Max. number of persons: 3
  • Area: From 64
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Loft Darling Harbour View Suite 2 King Beds

  • Max. number of persons: 4
  • Area: From 78
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

THE TERNARY

Type of cuisine: International

Photo non contractuelle / Strictly non binding

The unique style and personality of The Ternary allows our guests to experience three distinct offerings; the Grill Kitchen, the Asian Kitchen and the Wine Bar, in one inviting, social and harmonious open space.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE TERNARY BAR

Photo non contractuelle / Strictly non binding

The Wine Bar is an isle of relaxed intimacy within The Ternary. Unlike the theatre, colour and action of the open kitchens, the bar is a place for conversation and relaxation.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 850

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Sydney on Darling Harbour

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

27,942 reviews

tripadvisor

TripAdvisor Rating 4.0/5

5,312 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Convenient central location, mini-bar mistake

TripAdvisor rating 4.0/5

EddieChim Business - 17/11/2019 TripAdvisor review

The accommodation was fine, clean and comfortable. As a member I received a welcome pack which this time included a bottle of wine as well as a bottle of water. I'm not a drinker so at the end of the stay I returned the wine at the front desk, and queried the unexpected $8.50 mini-bar fee on my fast-checkout email. I had not used the mini-bar, though a bottle of water and a chocolate bar had been logged for some reason. This was removed from the bill, no worries, nevertheless I have no idea how it got there.

Excellnt Accommodation

TripAdvisor rating 4.0/5

Ted D Couples - 16/11/2019 TripAdvisor review

As usual the standard of your hotel was first class. Every aspect of the hotel, staff and food/beverages is beyond reproach and it is always our hotel of choice in Sydney. A splendid location close to public transport and ferry services. Highly Recommended.

NOVOTEL Darling Harbour

TripAdvisor rating 4.0/5

an2niom07 Family - 14/11/2019 TripAdvisor review

Excellent like always location parking facilities room services breakfast selection lunch and dinner the staff all friendly and can help you anytime anywhere and the list goes on and on my 14 th stay at this beautiful hotel keep up the amazing work NOVOTEL Darling Harbour thank you to all the staff.

Excellent

Customer review rating 4.3/5

Chris K. Couples - 13/11/2019 Confirmed reviews AccorHotels

My Wife and I had an excellent stay , room had a great out look over Darling harbour , was clean and up to the standard we expect . Meals in the restaurant where excellent .

Dear Christopher Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Silver members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Beautiful spot, great stay.

Customer review rating 4.3/5

Ben Business - 13/11/2019 Confirmed reviews AccorHotels

The location was fantastic and the view from the restaurant was great.

Dear Ben Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

great customer service, nice clean rooms

Customer review rating 4.3/5

Natalie Business - 12/11/2019 Confirmed reviews AccorHotels

Easy and stress free overnight stay. Excellent customer service and attention to detail. I would most definitely stay here again.

Dear Natalie Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AMAZING SERVICE, AMAZING VIEWS

Customer review rating 4.3/5

Jackie M. Couples - 12/11/2019 Confirmed reviews AccorHotels

Always my first choice of Hotel in Sydney and again it did not disappoint. Customer Service at Check In was perfect. You cannot go past those Sydney views at night and the buffet breakfast leaves you very satisfied. Great location and close to the city and ferry to Circular Quay. See you again soon.

Dear Jackie We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Amazing food, amazing service, amazing staff, thats why we keep coming back.

Customer review rating 4.3/5

Danny J. Couples - 12/11/2019 Confirmed reviews AccorHotels

My wife and I stayed at Novatel Darling Harbor from November 1st to November 5th to take some time out from a busy schedule. Before even getting to the hotel Andrew called to inform me that everything was in order and they looked forward once again for our patronage and that he was upgrading our room which was very much appreciated, thank you Andrew. We arrived at the Hotel an hour late (8:30pm) due to a delayed flight and had to move our pre-arranged dinner booking for a table by the window which we thought we’d miss out on because of the late arrival, but no they bent over backwards to accommodate us and we sat down to a magnificent dinner AGAIN!!, the quality and freshness of the food at the “Ternary” is second to none, I had the Tandoori cutlets, Chicken Tikka and Garlic Nan and once again was not disappointed, best Indian I have eaten for the third time, my wife had the Indonesian fish curry, which was better than anything we had in Bali only three months earlier. Clean open kitchen where you can actually sit and watch your food being prepared and cooked, the second night we ate there again and had steak, myself Rib Eye and my wife Eye Fillet, you could cut it with a fork, just brilliant. Then a young waitress named Ping Ping whose attention to detail and eagerness to please was exemplary, what a wonderful representative for your Hotel. From Garry’s great morning Coffee heart starter server with a friendly smile to Tim’s smile and assistance at the restaurant and of course Savanah, her professionalism and friendliness is one of the reasons we keep coming back, to be sitting at our table having a drink and Savanah remembering us and coming over for a chat makes us as customers feel that much more welcome, thanks to all at Novatel, sorry if I missed anyone, never disappointed. PS: One complaint, well not really a complaint, bring back the lamb minced Korma, my mouth waters just thinking about it.

Dear Danny We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Platinum members. I will share your comments with our team, especially those you have mentioned. I am sure that this feedback will serve as an encouragement to all of our staff. It is so warming to receive such praises and would like to thank you for being such a loyal member not only of our hotel but to the whole Accor network. We very much appreciate it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Outdated. Inefficient and uncomfortable.

Customer review rating 4.3/5

Duane B. Business - 12/11/2019 Confirmed reviews AccorHotels

I find the hotel old and aged, it smells old. And I just could not wait to get out of there. You have to pay for wifi, and pay for any movies. I felt like I had stepped back in time 20 years. Breakfast serving floor was spread across the room and was disjointed and confusing to find things. Only a machine-made coffee available. I won’t ever spend money there again if I can help. But hey, this is the second time I have raised the same topic. And my opinion is worth less.

Average

Customer review rating 4.3/5

Anonymous Families - 12/11/2019 Confirmed reviews AccorHotels

Dont like Shower over bath, parking very small, so much so, someone cracked n scrapped mirror on our rental car

a pleasant experience

TripAdvisor rating 4.0/5

Da-man2eat Family - 12/11/2019 TripAdvisor review

had a lvoely welcome, with a friendly GSA. Room was great, very comfortable. the location is ideal, and the upgrade benefits being a gold member were much appreciated. Would definately stay here again

Dear Da-man2eat, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive feedback; we hope your next visit will be as pleasant as the previous one. Kind Regards, Richard Holt General Manager

Great staff, great food!

Customer review rating 4.3/5

Paul D. Business - 11/11/2019 Confirmed reviews AccorHotels

Always great experience from first contact to leaving.

Dear Paul We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Platinum members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Clean comfortable and everyone was very helpful

Customer review rating 4.3/5

Diana R. Friends - 11/11/2019 Confirmed reviews AccorHotels

Upon arrival I was given my access key and told I had been upgraded. We had a great view of Darling Harbour. The only downside to our experience was it was so hard to work the key to enter our room. I was nearly going to go back down to reception when an employee tried for me. It even took him a couple of times to open the door. Overall it was a great visit.

Dear Diana We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. I do apologise for the inconvenience with the key cards trying to access your room, we'll be looking into this asap. Thank you for informing us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Well looked after

Customer review rating 4.3/5

Alvin L. Couples - 11/11/2019 Confirmed reviews AccorHotels

Really enjoyed our stay. Staffs are very welcoming and helpful. Andrew always makes sure that I get well looked after.

Dear Alvin We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Platinum members. I will share your comments with our team, in particular Andrew. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

family vacation

Customer review rating 4.3/5

Marion Families - 11/11/2019 Confirmed reviews AccorHotels

clean tidy staff friendly area very good

Dear Marion Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Friendly helpful staff

Customer review rating 4.3/5

Wayne T. Couples - 11/11/2019 Confirmed reviews AccorHotels

Rooms are basic but clean. The reception, bar area furniture could certainly use a freshen up and clean up of stained fabric.

Dear Wayne We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I do apologise that the look of the lobby fell below standards. I can assure you that we do have a planned budget in place for 2020 to fix these issues and more. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Great, close to everything, lovely room

Customer review rating 4.3/5

Anonymous Families - 10/11/2019 Confirmed reviews AccorHotels

Had a great time, had a surprise visit from my brother and his wife, first time in nine years so magical.

Dear Lynda We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Tops

Customer review rating 4.3/5

Lindsay W. Families - 10/11/2019 Confirmed reviews AccorHotels

Always a pleasure

Dear Lindsay We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Silver members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Sydney trip

Customer review rating 4.3/5

Pedro Business - 10/11/2019 Confirmed reviews AccorHotels

I always enjoy staying at Novotel Darling Harbour. Staff are friendly, it’s convenient and the bonus is the views are great

Dear Pedro We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Platinum members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Very satisfied

Customer review rating 4.3/5

John S. Couples - 09/11/2019 Confirmed reviews AccorHotels

This is the second time my wife and I have stayed here and both times we have really enjoyed the experience.

Dear John We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Silver members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour
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