Hotel - Novotel Sydney on Darling Harbour
Novotel Hotel Novotel Hotel

Novotel Sydney on Darling Harbour Hotel

4.0/5 4,963 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Tennis
    • Grass tennis court
    • Hard tennis court
    • Outdoor tennis court
    • Tennis
  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
See all services

Hotel location

Our rooms

Novotel Sydney on Darling Harbour boasts 525 accommodation rooms, including six two-storey Loft Suites on the top floor of the hotel (with one or two bedrooms) boasting spa baths and spectacular views of the city.Spacious, contemporary and adaptable, the Novotel room is designed for natural living. Choose a Darling Harbour View Room to really take advantage of the excellent location and enjoy our stunning view of the Sydney skyline.

  • 525 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 16 family rooms
  • 42 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 21,617 reviews

Our guest reviews for Novotel Sydney on Darling Harbour

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 4,963 reviews
hylands41 Couples - 19/10/2018 TripAdvisor review
« Another great stay »

This place just gets better! In the past, we have occasionally had a minor issue, but not this time. The service seems more seamless and accommodating. It was our anniversary, which had let them know when booking our dinner. we were surprised with a beautiful complimentary dessert with "happy anniversary" wishes spelled out in chocolate. As Gold members we also got complimentary parking (available to Platinum and Gold) and a double upgrade to a suite. It was nice to get a call from Andrew before we even checked in, to welcome us. An easy walk into the centre of Sydney via the Harbourside shopping mall (10-15 minutes) it is a convenient and comfortable place to stay.

Jody Families - 18/10/2018 AccorHotels certified review
« Revamped room very nicely done and we appreciated the view very much. Thank you. »

Despite the rain we had a great time. Appreciated our complementary drink and enjoyed the bar area for a moment of peace. Lucky to get the fireworks display also. All staff were very helpful and friendly. Will be great when light rail extends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jody, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Debra B. Business - 18/10/2018 AccorHotels certified review
« Comfortable and inviting. »

The staff was always willing to help and answer questions. We appreciated their help in planning some of our excursions and shopping. It was a treat to get a few free wine/beer vouchers. The last night of our stay I was ill with nausea and body aches and was concerned about flying the next day. The hotel staff was very responsive and connected me with the hotel doctor on call for a brief phone consultation. The manager later followed up with a call to see how I was feeling. My husband was here for a business meeting and I came along.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debra, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I will be sure to share your comments with the team! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Caroline Families - 18/10/2018 AccorHotels certified review
« Myself, my daughter-in-law along with two young grandsons had a wonderful stay - can't fault it! »

Excellent - the staff were extremely friendly and efficient and were delightful with my two grandsons aged 2 and 5. The staff couldn't have been better - from giving the boys gifts, to toasting marshmallows for them! We were lucky enough to have a room upgrade to a harbour view room - lovely view!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Anonymous Business - 18/10/2018 AccorHotels certified review
« Dr Paul A. »

All fine - staff were great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr A., We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you for your below comments, we have taken them on board. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Jeff Families - 18/10/2018 AccorHotels certified review
« Great staff, location and breakfast. »

Pleasant and seamless experience, Staff were very helpful and the breakfast was great. Room was large and spotless.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey, Thank you for taking the time to leave a comment on your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. I'm so glad you had a flawless stay with us and it is our pleasure to have you back. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

J Families - 18/10/2018 AccorHotels certified review
« comfortable and enoyable »

Very comfortable and relaxing. Had everything we needed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenni, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

John W. Couples - 18/10/2018 AccorHotels certified review
« A good place to stay - »

Happy with the Hotel except beds were uncomfortable -

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. I will share your comments with our Executive Housekeeper as it allows us to improve on the concerns you have raised, providing future guests with a high quality product Novotel is renowned for. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Jonathon Business - 18/10/2018 AccorHotels certified review
« Extremely pleased with all aspects that I encountered. »

All aspects of the hotel did exceed my expectations. Upon check in I was provided with a room upgrade to the 9th floor. The room was spacious with effective work areas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathon, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Sue Families - 18/10/2018 AccorHotels certified review
« Fantastic »

Friendly welcoming staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Ben Families - 18/10/2018 AccorHotels certified review
« every thing was a breeze »

The staff were exceptional, nothing was a problem and every effort was made to accomodate our large group.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ben, Thank you for choosing the Novotel Sydney Darling Harbour. I am glad to read you enjoyed your stay. We look forward to welcoming you back to the hotel soon. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Gino B. Couples - 18/10/2018 AccorHotels certified review
« Greta location, good size rooms fantastic view freindly staff »

Staff was very friendly and helpful the room was very comfortable but the shower was over the bath. Fantastic views of the harbour.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gino, Thank you for taking the time to share your feedback. While you mentioned you had an enjoyable stay overall I will forward your comments onto our team, it is feedback like this that we learn from and use to improve our standards. I will also share your comments with our Operations Manager as it allows us to improve on those concerns you have raised, providing future guests with a high quality product Novotel is renowned for. We do hope you enjoyed your stay and we hope your next visit will be another memorable stay. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Angela S. Business - 17/10/2018 AccorHotels certified review
« Simply lovely »

My experience at the Novatel for an overnight stay to attend an important Narcolepsy seminar in Sydney was without fault. The staff were friendly and so helpful and my room was very comfortable and impeccably clean !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

G. B. Couples - 17/10/2018 AccorHotels certified review
« comfortable »

reception were cordial rooms were clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear b., We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Craig L. Couples - 17/10/2018 AccorHotels certified review
« Absolutely fantastic »

From check in to check out my wife of only 2 days and myself we’re very impressed after a bad experience the night prior in a so called resort in Coffs Harbour From the complimentary cheese platter and bottle of wine that was brought to our room for us to celebrate our wedding I would like to thank you very much and would recommend novatel to all our friends We could not fault our stay with you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Craig, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Anonymous Business - 17/10/2018 AccorHotels certified review
« Nice stay, bad experience to start »

When checking in my wife and I were given the room key to an already occupied room. We entered unknowingly and there were two undressed people inside who were as shocked as we were. This was a very disappointing and embarrassing start to our stay. Otherwise it was nice.

Maria Friends - 17/10/2018 AccorHotels certified review
« Wonderful »

The service was very good our room was fabulous and the buffet breakfast was very nice lots off choices catered for every one. Enjoyed it very much will be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am so glad to hear you enjoyed our newly refreshed rooms and of course our buffet breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Stephen P. Business - 17/10/2018 AccorHotels certified review
« A Home Away from Home »

Having stayed at this property many times mainly on business, it reminds me of coming home. The friendliness of staff, consistent high levels of service and convenience to the CBD feels more like being at home than in a Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, Thank you for taking the time to leave a comment on your recent stay with us.. It is always a pleasure to receive positive feedback especially as one of our valued Accor Plus Platinum members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Andrew Business - 17/10/2018 AccorHotels certified review
« comfortable »

Room was comfortable and convenient First impressions of the hallway were not great. Old, tired carpet with gaffer tape connecting pieces of carpet

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Mikhaila Families - 16/10/2018 AccorHotels certified review
« An expensive getaway that could have been better »

Check in was great, the gentleman who looked after us was very attentive and as our room was clean but not inspected he went and did this for us. It would have been awesome to have a view so our daughter could have seen the fireworks but she had been sick so we didnt take her out late. The room was as expected. We had a couple of drinks in the lobby, had to ask for the table to be cleared and cleaned - there were only tables of two that were clean. Drinks were lovely but $$$. We dined in the restaurant. Service was very attentive. Our daughter ordered a pizza that came in a box which was odd given the setting. Our food was sensational. We went back to the room as we had promised our daughter she could watch a movie on the in house movie system....which wasnt available. We followed the instructions on the in room guide and that went to a foxtel channel with no picture and no options to change channel. We had planned to order room service for breakfast the following morning and after searching for a pen - that was not in the room - decided that a breakfast of over $60 when we had already spent approx $800 for accommodation, dinner, drinks and parking was probably a bit over the top. I think its time for the Novotel to get a birthday ...the rooms are tired, the lobby furniture is the same. The staff are fantastic and the location is awesome. I cant help but feel a bit touched up by the cost though and that is probably because I am not on holiday. Im just a hunter valley mum who desperately needed to have a break, albeit a short break.

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