Hotel - Novotel Sydney on Darling Harbour
Novotel Hotel Novotel Hotel

Novotel Sydney on Darling Harbour Hotel

4.0/5 5,105 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Tennis
    • Grass tennis court
    • Hard tennis court
    • Outdoor tennis court
    • Tennis
  • Boat excursions  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Novotel Sydney on Darling Harbour boasts 525 accommodation rooms, including six two-storey Loft Suites on the top floor of the hotel (with one or two bedrooms) boasting spa baths and spectacular views of the city.Spacious, contemporary and adaptable, the Novotel room is designed for natural living. Choose a Darling Harbour View Room to really take advantage of the excellent location and enjoy our stunning view of the Sydney skyline.

  • 525 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 16 family rooms
  • 42 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • WIFI in your room
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 24,196 reviews

Our guest reviews for Novotel Sydney on Darling Harbour

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,105 reviews
Couples - 19/03/2019 TripAdvisor review
« Great place to stay in Sydney at Darling Harbour »

This Novotel is in such a great position, close to the Sydney CBD, Darling harbour and surrounds and Barangaroo.where you can catch ferries to site see or go to other places. On arrival at the Novotel you are greeted by happy, helpful staff. The rooms are clean with easy access and the Ternary restaurant is fabulous. My husband & I come to Sydney every 2 months & we will not stay anywhere else. We only have positive things to say. we just love it and all the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 991annette, Thank you for choosing to stay at Novotel Sydney Darling Harbour! I am glad to read you enjoyed your stay and The Ternary as well. We look forward to welcoming you back to the hotel soon. Kind Regards, Richard Holt General Manager

Kristy Families - 15/03/2019 AccorHotels certified review
« Perfect location, awesome view and lovely staff. »

Perfect location. It was nice to arrive to a hand written welcome card, chocolates and wine. Cheers for upgrading our rooms to harbour views; this was fantastic for my parents and uncle (whom rarely go anywhere) to see the harbour In all its glory. Staff were very friendly and helpful and we will definitely be back.

Angie Business - 15/03/2019 AccorHotels certified review

Tooth brush, tooth paste, slippers, cotton bud were not in the room. They were only sent to us upon request. Also they did not highlight that the normal bottled water is chargeable. I only received a big bill during checkout. I am the Accor member and have been staying at Novotel in Bangkok, Hong Kong, etc. But I only had these issues with Novotel Darling Harbour

Liesel R. Business - 15/03/2019 AccorHotels certified review

Was a magic stay, was upgraded to a view of the harbor. Service was outstanding and the room very comfortable and spacious Reception and all staff interaction was very friendly and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liesel, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Trish B. Families - 15/03/2019 AccorHotels certified review
« Comfortable »

We were travelling with our grandsons our room was very comfy. Staff were friendly and helpful. Only issue was a used tray near our door for almost 20 hrs not ours.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trisha, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. I do apologise about the issue below as mentioned about the tray sitting outside your room for a long period of time. Once again, thank you for sharing your experience. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Greg S. Couples - 15/03/2019 AccorHotels certified review
« Very pleased thank you »

We booked in with you and asked for a nice room with city views You met our wishes a great room with beautiful city views Our room was sparkling clean The corridor was also sparkling clean The staff we spoke to were very nice and helpful Well done and thank you, 10 out of 10 See you again the next time we come to Sydney

Dale T. Business - 15/03/2019 AccorHotels certified review
« Great experience »

Always enjoy the Darling Harbour Novotel, great friendly staff, incredible location, eating at the Ternary and beautiful view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dale, Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Platinum members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Anonymous Business - 15/03/2019 AccorHotels certified review

I was charged twice for parking and waiting for a response. The parking ticket also didn't work when we were exiting so my boss had to pay again. The rooms were clean and comfortable and the staff were pleasant.

Charmaine Business - 14/03/2019 AccorHotels certified review
« Comfortable »

I feel very comfortable and relaxed when I stay at Novotel Darling Harbour

Our hotel has responded to the review
Our hotel has responded to the review

Dear Charmaine, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Anonymous Couples - 14/03/2019 AccorHotels certified review
« Great location and attentive staff. »

We were in Sydney for a short stay to celebrate the significant birthday of a family member. The room was spacious and comfortable, close to the CBD, and had a great view of Darling Harbour. We found the staff to be friendly, responsive and accommodating, which is exactly what one wants in a short stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Silver members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Agnes S. Families - 14/03/2019 AccorHotels certified review

Room was perfect!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Agnes, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Greig T. Families - 14/03/2019 AccorHotels certified review
« Lovely comfortable stay »

Great location, Comfortable rooms, great breakfast what more could you want

John F. Business - 14/03/2019 AccorHotels certified review
« Expectations met »

Quick and friendly service. Room was clean and room service was excellent. Great job team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Silver members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Dean Business - 14/03/2019 AccorHotels certified review
« All staff made us feel welcome which helped make our stay enjoyable. »

Our only disappointment was not being able to have dinner on Saturday night in Restaurant. Although we can understand the decision on a business sense, we did not enjoy having our meal in the Ternary Bar. Although every effort was obviously made to facilitate guests needs for dinner we found it very unpleasant, mainly the noise, which by the way, although muffled, could still be heard in our room. The staff in the 'front line' of the Ternary Bar are highly commended for their professionalism and their service to us. The chef too, the menu he put together was great and the food excellent. A shame the Novotel does not have a separate function room. Overall? Apart from Saturday night, an enjoyable stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dean, Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Platinum members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Vic Couples - 14/03/2019 AccorHotels certified review
« Excellent Stay »

The location next to the Darling Harbor is excellent! We can see the west side of the Darling Harbor with full and beautiful view of the harbor. Room is spacious and clean. Highly recommend to anybody.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vic, Thank you for choosing to stay at Novotel Sydney Darling Harbour and taking the time to provide us with feedback. We do hope you enjoyed your stay and we hope your next visit will be another memorable stay. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Bianca Business - 13/03/2019 AccorHotels certified review
« Happy »

I was upgraded to the Novotel Sydney on Darling Harbour from the Ibis, and I was extremely happy with my room, it was clean, had a nice view and the bed was comfy no complaints

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bianca, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Anonymous Families - 13/03/2019 AccorHotels certified review
« Great »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Keiza Families - 13/03/2019 AccorHotels certified review
« great location hotel »

I booked 2 family rooms, and found out to have 2 queen bed in each room. the room is spacious and clean with big nice bathroom. location was great, a minute away from darling harbour. breakfast menu was nice as well. i would like to stay here again if i go to sydney again.

Maria Couples - 13/03/2019 AccorHotels certified review
« Excellent service »

Excellent service. Attention to detail. Hospitality The hotel is great but what really makes a difference is the staff. Everyone was attentive to our needs. They exceeded our expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Jason Families - 13/03/2019 AccorHotels certified review
« Great location, food and drinks! »

Very memorable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason, Thank you for taking the time to leave feedback from your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Gold members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

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