Hotel - Novotel Sydney on Darling Harbour
Novotel Hotel Novotel Hotel

Novotel Sydney on Darling Harbour Hotel

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4.0/5 4,685 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Tennis
    • Grass tennis court (Paying)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court
    • Tennis (Paying)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Rowing (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Novotel Sydney on Darling Harbour boasts 525 accommodation rooms, including six two-storey Loft Suites on the top floor of the hotel (with one or two bedrooms) boasting spa baths and spectacular views of the city.Spacious, contemporary and adaptable, the Novotel room is designed for natural living. Choose a Darling Harbour View Room to really take advantage of the excellent location and enjoy our unique view of the Sydney skyline.

  • 525 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 16 family rooms
  • 42 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • WiFi in your room
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 17,241 reviews

Our guest reviews for Novotel Sydney on Darling Harbour

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,685 reviews
AccorHotels certified review
S.dal Families - 13/02/2018

The staff were extremely friendly to myself and family, we felt really happy with the service. Breakfast was a luxury for us. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear S.Dal, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Debbie N. Families - 13/02/2018
« Fantastic »

Amazing as we received the wow factor as soon as I stepped into the foyer - we were welcomed as if we were royalty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debbie, Thank you for choosing to stay at Novotel Sydney Darling Harbour. I am glad to read you enjoyed your stay. We look forward to welcoming you back to the hotel soon. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Herbert K. Couples - 13/02/2018
« Enjoyed our stay »

Staff were welcoming and friendly. Room was clean and comfortable. Bathtub is aged and needs repainting or replacement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Herbert, Thank you for taking the time to leave a comment on your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. In regards to your comment about the bathroom, I am excited to announce that in the following months we will begin a soft refresh of our rooms which will liven up our decor and furnishings. Thank you again for sharing your experience, and we hope to welcome you back in the near future once the refresh has been completed. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Leanne D. Families - 13/02/2018
« Perfect room Perfect location Perfect service »

Everything about the Novotel was great from the moment we pulled up in our vehicle to checkout.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leanne, Thank you for choosing to stay at Novotel Sydney Darling Harbour. I am glad to read you enjoyed your stay. We look forward to welcoming you back to the hotel soon. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Gary S. Couples - 13/02/2018
« Outstanding Service »

We were disappointed with the sister hotel. We talked to Andrew at the front desk of the Novotel. We were returning in a month and he gave us a great room over looking the harbor. When we returned in a month they couldn't find the reservation so Cathy the day manager honored the deal we had. Several people afterward asked us if we were happy. Offered a free drink. The staff could not have been more attentive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Andrew and Cathy. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Dean H. Business - 13/02/2018
« Average »

I couldn’t find reception two people at front of house not that interested in helping

AccorHotels certified review
Anonymous Friends - 13/02/2018
« not sure if i will stay there again »

I booked the loft suite over the phone for a special occasion. I was sent an online check in form which showed a standard double room so I had to contact the hotel to make sure I had reserved the 2 bedroom apartment. I arrive at the hotel at 1.00pm and was served by reception extremely slow. There were 2 bookings under the same surname (mother and myself) they couldn't figure out which room belonged to whom. Check in took over 20mins due to the confusion on their part, rooms weren't ready and told that we would get a phone call when ready. went back to reception at 2pm (standard check in time) and was told the loft suite was still being cleaned and to wait on the lounge for 2mins. lined back up after 20mins and told still not ready. At 2.35pm was allowed to have a key to go to the room. Called twice to have bags sent to room. check out was a nightmare. over-charged my account for breakfast I never had, paid $25 in credit surcharge fees that I have since had to ring the hotel twice to refund. could not refund credit card surcharge but refunded breakfast I never had. They refunded this on to the wrong card. Really unsatisfied with how I was treated.

AccorHotels certified review
Nicole C. Families - 13/02/2018
« Birthday »

Beautiful room, great service,friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matthew, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback especially as one of our loyal Accor Gold members. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Jo-anne Friends - 13/02/2018
« Fantastic hotel »

Extremely comfortable, great location and delicious buffet breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jo-Anne, Thank you for choosing to stay at Novotel Sydney Darling Harbour and taking the time to provide us with feedback. We do hope you enjoyed your stay and we hope your next visit will be another memorable stay. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Colin S. Couples - 13/02/2018
« Satisfactory »

We were in room 401 and during the night there was a continual noise which I attributed to the air conditioning. Otherwise everything was satisfactory

AccorHotels certified review
Emma M. Families - 13/02/2018

The front desk staff made our stay they were very accommodating and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Russell D. Families - 13/02/2018
« A pleasant stay »

We stayed two nights in a disabled room (room 571) When we checked in we were put in room 622 which was supposed to be an upgrade , but unfortunately this room was not set up for disabled persons. After the move to room 571 we found things quite good.

AccorHotels certified review
Rob L. Families - 13/02/2018
« Excellent. My kids and myself had a great time. Loved the big room with space to play »

We had a really good time. The room was great and glad we were offered a room upgrade. The staff were excellent, very freindly and helpful Whilst the breakfast was good I would have preferred a bigger selection in the continental breakfast section with more cheeses, charcuterie, smoked salmon etc. Having stayed at the Westin in Martin Place Sydney I felt their selection was better

AccorHotels certified review
Madeline S. Couples - 13/02/2018
« Deleightful in every way, too short »

A stand out welcome & efficient staff through dining, arrival and leaving, this was refreshing. Our room very clean & comfortable even though it was not your most expensive. Novatel location to all central activities and for us elderly of major importance from a mobility point of view. Hope to see you again soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Madeline, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team, it is feedback like this that allows us to improve on our services to better serve our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Suzie M. Couples - 13/02/2018
« Beautiful room views with a very comfortable bed in the heart of Darling Harbour. »

Lovely experience from the moment we checked in. Receptionist made us feel very welcome & was very helpful in answering our questions. Our room had beautiful views over Darling Harbour and at night the city lights made it look magical! Position perfect close to trains, ferries, cafes and restaurants. Such a comfortable bed with great pillows and the blind made it really dark so you could sleep well. Shower could have been a little warmer as I love a really hot shower. Close to so many restaurants and cafes, our biggest decision was where to eat! Quick and easy checkout. Would definitely recommend Novotel on Darling Harbour & will use again on my next visit to Sydney Suzie

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suzanne, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Ann-maree G. Couples - 13/02/2018
« Very pleasant »

Extremely good experience. Beds were very comfortable, breakfast was excellent and the atmosphere was excellent also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Annemarie, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Anonymous Couples - 13/02/2018
« Enjoyed our stay. »

We had a lovely stay and were extremely appreciative to have been upgraded and given other extras to help celebrate our wedding anniversary - all that made our stay more enjoyable. Staff were pleasant, polite and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, Happy Anniversary! and we very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Anonymous Families - 13/02/2018

Enjoyed our stay staff were really good and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stella, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Melissa Families - 12/02/2018
« Quick comfortable stay »

Customer Service was fantastic both at reception and in the restaurant for breakfast. Carpet in hallways very dated and also the bathroom in room needs a few upgrades. Parking at $59 is very expensive. We parked across from the festival we were at for $28 at Darling Quarters instead.

AccorHotels certified review
Helen Business - 12/02/2018
« good »

all good

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