Hotel - Novotel Sydney on Darling Harbour
Novotel Hotel Novotel Hotel

Novotel Sydney on Darling Harbour Hotel

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4.0/5 4,758 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Tennis
    • Grass tennis court (Paying)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court
    • Tennis (Paying)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Rowing (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Novotel Sydney on Darling Harbour boasts 525 accommodation rooms, including six two-storey Loft Suites on the top floor of the hotel (with one or two bedrooms) boasting spa baths and spectacular views of the city.Spacious, contemporary and adaptable, the Novotel room is designed for natural living. Choose a Darling Harbour View Room to really take advantage of the excellent location and enjoy our unique view of the Sydney skyline.

  • 525 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 16 family rooms
  • 42 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • WiFi in your room
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 18,354 reviews

Our guest reviews for Novotel Sydney on Darling Harbour

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,758 reviews
TripAdvisor review
Family - 17/04/2018
« Nice hotel. Good view. Attentive staffs. »

The hotel is very nicely located in Darling Harbor. Close to waterfront walking areas and restaurants. Nice continental breakfast. The staffs are very attentive and helpful. Check-in and -out are fast.

AccorHotels certified review
Neil Couples - 15/04/2018
« Comfortable and convenient »

Comfortable and convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Greg Business - 15/04/2018
« for the most part all good »

room was huge and comfortable, but in need of a referb

AccorHotels certified review
Adrian M. Families - 15/04/2018
« Great »

The room were great and the was to

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Matt Families - 15/04/2018
« location and room perfect service great breakfast major disapointment »

lovley

AccorHotels certified review
Pamela C. Business - 14/04/2018
« Somewhat satisfactory »

Staff were slow to respond and book us in on arrival and appeared to not understand that we had been booked in by our employers

AccorHotels certified review
Anne Business - 14/04/2018
« Enjoyable »

No issues

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Irene T. Families - 14/04/2018
« the staff were the highlight of our stay »

arriving very fruststing after being caught in road works it was so good to be welcomes be lovely recptionist I think her name was YU MY? wonderful upgrade but just wondering if you've stopped complimentary pen and paper iforgot mine!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irene, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially YuNa. We still do provide complimentary pad and pen in the rooms although it looks as though on this occasion it may have been missed, I do apologise. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Geoff Couples - 14/04/2018
« Made to feel special »

This is the second stay that I have had an Accor Hotel since gaining LeClub Accor Silver Status and the first time that I was made to feel special for having it. The check in went smoothly. I was given a complimentary room upgrade and a welcome pack for my loyalty. The room was as good as the last time that I stayed here. I did skip breakfast the next morning as the Ternary was full and I payed $1.00 for it as an online booking special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geoff, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Jenae R. Families - 14/04/2018
« A wonderful stay. »

We had an absolutely delightful stay and were sorry to have to leave. A most memorable experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenae, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
David W. Solo - 14/04/2018
« Better than expected »

Very good apart from being told to pick up my own ice bucket from the bar by room service.

AccorHotels certified review
Yuchieh N. L. Families - 14/04/2018
« Enjoyable with the service offered from all the staffs with lovely smiles »

Staffs were caring about our needs and friendly to commit good conversations with us.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yuchieh, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Susan O. Business - 14/04/2018
« Great few days in an amazing place »

Loved being so close to so many amazing places gardens, museum, dining places and great walks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Anita R. Business - 14/04/2018
« Comfortable and pleasant stay »

The rooms were comfortable and the staff very helpful. Made the stay a breeze.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anita, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Christian Business - 13/04/2018
« Very disapointed »

The whole room was outdated, dirty and the bed was more like a hammock ! Not standard for a Novotel. There was mold in the bath tub and the gym and pool are a joke! The internet is very slow in the room and the cable TV was on and off

AccorHotels certified review
S V. Business - 13/04/2018
« Met expectations »

Room and facilities were adequate. Didn't dine as the restaurant was too noisy but chose to take a bar meal instead so I could sit outside on the decking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S V., We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Phillip T. Families - 13/04/2018
« Very comfortable, friendly staff »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phillip, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Sarahdennien Families - 13/04/2018

Excellent catering service at breakfast all staff friendly throughout rooms a little dated bathrooms need some attention

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I do apologise that your room experience fell below standard, I am excited to announce that in relation to this, we have rolled out a room refresh program which will address issues surrounding furnishings and decor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Raphael Business - 13/04/2018
« Disappointing »

I found the room to be dated, with a slight smell. The shower wasn’t clean and had streaks on the wall.

AccorHotels certified review
Kelly L. Business - 13/04/2018
« It was a satisfying stay »

The room is alright. Bathroom is clean but the desk abit dusty. I was disappointed when i could not get a late check our ar 2pm though. The lady at the reception insisted on 12pm and didn’t seem apologetic that she did cause my inconvenience. A little like - this is the check out time, take it or pay more!

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