Novotel Sydney on Darling Harbour Hotel 4.5 stars

TripAdvisor rating 4.0/5 5,162 reviews
Novotel Sydney on Darling Harbour
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Hotel extras

  • Located in the heart of Darling Harbour adjacent to the International Convention Centre

  • 525 Spacious guest rooms, some with views of the Sydney City Skyline and Darling Harbour

  • The Ternary Restaurant & Bar serving sensory experiences with local produce

  • Enjoy your Leisure time with a Pool, Gym & Tennis Court located on site

  • 11 versatile Event Spaces to create your ideal meeting or special event

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on request
  • Tennis
  • Boat excursions (Nearby)
  • Bicycles rental (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 13 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Sydney on Darling Harbour

100 Murray Street
Darling Harbour
2009
pyrmont
australia

Tel: +61299340000

Fax: (+61)2/92887189

Contact email

Check-in from 14h00

Check out up to 11h00

  • NOVOTEL DARLING HARBOUR :   443 DARLING HARBOUR

  • CENTRAL STATION :   INTERSTATE CENTRAL STATION

  • By plane

    KINGSFORD SMITH SYD At 11km / 6.88 miles

  • By boat

    CIRCULAR QUAY At 2km / 1.25 miles

  • By boat

    ROCKET FERRY At 0.1km / 0.06 miles

  • By helicopter

    SYDNEY AIRPORT At 11km / 6.88 miles

  • By car

    BRADFIELD HWY (PACIFIC HIGHWAY) At 2km / 1.25 miles

  • By car

    OLYMPIC DRIVE At 16km / 10 miles

  • By train

    CENTRAL RAILWAY STATION At 0.6km / 0.38 miles

  • By train

    CONVENTION LIGHT RAIL STATION At 0.1km / 0.06 miles

GPS :-33.872715, 151.197555

Currently, close to our hotel

Sydney International Boat Show

From 01/08/2019 to 05/08/2019

At 253 m

Sydney Wildlife World, Sydney, visit

From 01/01/2017 to 31/12/2019

At 613 m

Sydney Film Festival

From 05/06/2019 to 16/06/2019

At 935 m

Pacific Gallery, Sydney, visit

From 01/01/2012 to 31/12/2019

At 1.8 km

The National 2019

From 30/03/2019 to 21/07/2019

At 1.8 km

Visit the Art Gallery of New South Wales

From 01/01/2011 to 31/12/2019

At 1.8 km

Vivid Sydney, festival

From 24/05/2019 to 15/06/2019

At 2.4 km

Colorfest Sydney

From 31/08/2019 to 31/08/2019

At 17 km

Ecotourism at Tree Top Adventure Park Sydney, leisure

From 01/01/2019 to 31/12/2019

At 31 km

Our accommodations

Novotel Sydney on Darling Harbour boasts 525 accommodation rooms, including six two-storey Loft Suites on the top floor of the hotel (with one or two bedrooms) boasting spa baths and spectacular views of the city. Spacious, contemporary and adaptable, the Novotel room is designed for natural living. Choose a Darling Harbour View Room to really take advantage of the excellent location and enjoy our stunning view of the Sydney skyline.

Superior Pyrmont View Room with 1 Queen Bed

  • Max. number of persons: x2
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Pyrmont View Room with 2 Double Beds

  • Max. number of persons: x4
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Room, 1 Queen Size Bed, City Skyline View

  • Max. number of persons: x2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Deluxe Room, 2 Double Size Beds, City Skyline View

  • Max. number of persons: x4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Executive Darling Harbour View Room with 1 Queen Bed

  • Max. number of persons: x2
  • Area: From 33
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Darling Harbour View Room with 2 Double beds

  • Max. number of persons: x4
  • Area: From 33
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room 1 Queen Bed Pyrmont View

  • Max. number of persons: x2
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room 2 Double Beds Pyrmont View

  • Max. number of persons: x4
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Darling Harbour View Suite with 2 Double Beds

  • Max. number of persons: x4
  • Area: From 51
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Darling Harbour View Suite with 1 Queen Be

  • Max. number of persons: x3
  • Area: From 44
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Loft Darling Harbour View Suite 1 King Bed

  • Max. number of persons: x3
  • Area: From 64
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Loft Darling Harbour View Suite 2 King Beds

  • Max. number of persons: x4
  • Area: From 78
  • Views: Harbour view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

THE TERNARY

Type of cuisine: International

The unique style and personality of The Ternary allows our guests to experience three distinct offerings; the Grill Kitchen, the Asian Kitchen and the Wine Bar, in one inviting, social and harmonious open space.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE TERNARY BAR

Photo non contractuelle / Strictly non binding

The Wine Bar is an isle of relaxed intimacy within The Ternary. Unlike the theatre, colour and action of the open kitchens, the bar is a place for conversation and relaxation.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 850 m²

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 250 people

Find out more
Novotel Sydney on Darling Harbour Meeting Room

Our guest reviews for
Novotel Sydney on Darling Harbour

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

25,257 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

5,162 reviews

Girls Weekend

TripAdvisor rating 4.0/5

Tourist17692958505 Friends getaway - 17/05/2019 TripAdvisor review

the beds were very comfortable but as I walked from the train station I found it difficult to find the hotel and ended up walking for miles and miles. there were no signs anywhere - had to use google maps

Anniversary celebration in Darling Harbour

TripAdvisor rating 4.0/5

Greg54 Couples - 15/05/2019 TripAdvisor review

I am one of those people who look for faults, however this overnight stay was pretty much perfect and our expectations were exceeded. Great roomy room, clean, tidy and functional. All hotel staff were friendly and courteous at all times. Really made us feel welcome and special. Special mention for Hamish who checked us in and out the next day - nothing was too much trouble and he ensured our stay was better than expected.

Good location, exterior, hallways and room a little dated, restaurant in good order

Customer review rating 4.3/5

Janet I. Families - 14/05/2019 AccorHotels certified review

repeat stay and enjoyed it again, good location

Dear Janet, Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. I will pass your comments below to our hotel operations team for discussion as we have recently been through a room refresh. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Was a lovely experience

Customer review rating 4.3/5

Lauren Families - 14/05/2019 AccorHotels certified review

My young children (7, 5 & 9mths) have never stayed in a hotel and were so excited for our night away. It was the perfect place, our room was perfectly located with sweeping views of the harbour and even got the best views of the fireworks as they enjoyed their room service of ice cream! The breakfast the next morning was unreal! We all loved our visit and look forward to returning!

Dear Lauren, Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I'm so glad to read the whole family had a great stay and of course enjoyed the room and the amazing breakfast! I do apologise about the issue surrounding the room keys cutting out early. We are currently having this looked at to avoid further occurrences. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

On arrival bottle of wine to start the amazing weekend

Customer review rating 4.3/5

Charlie Families - 14/05/2019 AccorHotels certified review

Had an amazing weekend and loved the service and facilities Thank you Will definitely be back soon ✌

Dear Charlie, Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Silver members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Wonderful

Customer review rating 4.3/5

Mary Families - 14/05/2019 AccorHotels certified review

Great customer service

Dear Mary, Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Silver members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. I'm sorry to read that breakfast fell below expected standards. I will pass this on to our food and beverage management team for consideration. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Excellent

Customer review rating 4.3/5

Robert Couples - 14/05/2019 AccorHotels certified review

The room overlooking Darling Harbour was great. The bathroom was large,the room spacious and the appointments superb. The bar/restaurant was good. Access to and from the hotel to Harbourside,the light rail and other transport was easy.

Dear Robert, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

My go to hotel in Sydney

Customer review rating 4.3/5

Ruth Couples - 14/05/2019 AccorHotels certified review

Friendly staff, priority check in is great, Iv'e never had to wait for my room to be ready. The breakfast is the best! I just wish that Happy Hour at The Ternary was available every night, I would rather sit there and have a drink than go out elsewhere for happy hour.

Dear Ruth, Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. I will pass on your feedback in regards to happy hour to our food and beverage team for consideration. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Great location, friendly staff, admin complexities.

Customer review rating 4.3/5

Quentin Families - 14/05/2019 AccorHotels certified review

Great location, friendly staff, comfy beds, blurry SD tv, messed up our booking, which could have been catastrophic for us but it worked out ok.

Dear Jenneth, Thank you for taking the time to share your feedback. While you mentioned you had an enjoyable stay overall I will forward your comments onto our team, it is feedback like this that we learn from and use to improve our standards. I will also share your comments with our Operations Manager as it allows us to improve on those concerns you have raised, providing future guests with a high quality product Novotel is renowned for. We do hope you enjoyed your stay and we hope your next visit will be another memorable stay. Regards, Richard Holt General Manager Novotel Sydney on Darling Harbour

Beautiful place to stay

Customer review rating 4.3/5

Anna Solo - 14/05/2019 AccorHotels certified review

Excellent. Helpful staff, always very clean and tidy. Breakfast options were amazing. Beautiful views from the restaurant. I felt safe - was travelling alone. Concierge extremely helpful. Lachlan our waiter one night for dinner was fabulous! Attentive, friendly, made our meal a bit more fun

Dear Anna, Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Silver members. I will share your comments with our team, especially Lachlan. I am sure that this feedback will serve as an encouragement to all of our staff. I'm glad to read that you had a very enjoyable stay and received excellent service. Guest security is of utmost priority so it's great to see as a solo traveler that you felt comfortable and safe with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Short but fun stay.

Customer review rating 4.3/5

Loz Families - 14/05/2019 AccorHotels certified review

We had a great time in darling harbour and really enjoyed the hotel.

Dear Lorraine, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. I apologise about the issue surrounding your key deactivating. Our front office team is following this up. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Perfect

Customer review rating 4.3/5

Anonymous Couples - 14/05/2019 AccorHotels certified review

Perfect. Staff were amazing and I was so happy to have an upgrade to a room with a view and champagne on arrival.

Dear Izabella, Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Room and facilities very excellent

Customer review rating 4.3/5

Terry K. Families - 14/05/2019 AccorHotels certified review

Darling Harbour was within a short distance to walk to and buses and the Light Rail was on our doorstep. Directions from the Light Rail could have been clearer and bigger as it took us 30minutes to find the entrance to Novatel.

Great experience

Customer review rating 4.3/5

Spyro K. Couples - 14/05/2019 AccorHotels certified review

Our stay easy marvellous and especially the restaurant. The only thing we didn’t like was the pillows. They were too high for us and there were no suitable alternatives. Otherwise it was all good and staff were very helpful.

Dear Spyro, Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Silver members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. I do apologise that we were unable to offer an alternative to the pillows in your room. I will pass this information to our executive housekeeping team for solutions so we this does not become a recurring issue. Thank you again for sharing your experience. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Satisfied with the staff and the accommodation.

Customer review rating 4.3/5

Damien Couples - 14/05/2019 AccorHotels certified review

It was enjoyable I just had a bit of trouble finding getting into the entrance. But that is Sydney for you.

Dear Damien, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Silver members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

Loved the stay

TripAdvisor rating 4.0/5

Culture58364481576 Family - 14/05/2019 TripAdvisor review

Staff very pleasant and so loved the welcome packs and free drinks...In room early and lovely to be upgraded to what we felt was a suite. Am so looking forward to coming back again in November and will definately be staying here again next time in Sydney

Good location nice rooms

TripAdvisor rating 4.0/5

risard Business - 14/05/2019 TripAdvisor review

During my recent stay I was pleasantly surprised as the hotel has had an upgrade and its fresh and appealing. The location was excellent and the staff were fantastic. The restaurant is exceptionally well fitted out and the food was first class.

Dear risard, Thank you for taking the time to leave feedback on your recent stay with us, we very much appreciate the positive comments. I am so glad to read that you had such an enjoyable stay with us! We are very proud of our recent upgrades, they've been very well received as well as the The Ternary. Once again thank you for your generous review and we look forward to your next stay. Warm regards, Richard Holt General Manager

Excellent stay

TripAdvisor rating 4.0/5

Connector66402587376 Business - 14/05/2019 TripAdvisor review

Thank you for providing great service, rooms were lovely and bed was very comfortable, the breakfast was also very nice. The staff were welcoming and very helpful. The Hotel is in a great location, very close to everything you need!

Dear Connector66402587376, Thank you for taking the time to leave feedback on your recent stay with us, it is always a pleasure to receive positive feedback. I am so glad to read that you had such an enjoyable and comfortable stay and of course the most important part, the buffet breakfast! We very much look forward to your next stay. Warm regards, Richard Holt General Manager

Always a great stay

TripAdvisor rating 4.0/5

Daydream31890009598 Family - 14/05/2019 TripAdvisor review

We really enjoy staying here - clean, comfortable, friendly, good food, convenient location. They treat kids very well and the breakfast buffet is the best ever. Our only choice when we need to stay in Sydney.

Made feel very special with a room upgrade and a bottle of wine.

Customer review rating 4.3/5

Jenny H. Couples - 13/05/2019 AccorHotels certified review

Great and fast checkin with a complimentary upgrade and a very friendly helpful staff member. Concierge was excellent with directions and advice. Breakfast really good.

Dear Jenny, Thank you for taking the time to leave feedback on your recent stay with us. It is always a pleasure to receive positive feedback as one of our valued Accor Plus Silver members. I will share your comments with our team. I'm so glad to read that you had an enjoyable stay and of course enjoyed your upgrade and excellent service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour
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