Hotel - Novotel Sydney on Darling Harbour
Novotel Hotel Novotel Hotel

Novotel Sydney on Darling Harbour Hotel

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4.0/5 4,687 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Tennis
    • Grass tennis court (Paying)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court
    • Tennis (Paying)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Rowing (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Novotel Sydney on Darling Harbour boasts 525 accommodation rooms, including six two-storey Loft Suites on the top floor of the hotel (with one or two bedrooms) boasting spa baths and spectacular views of the city.Spacious, contemporary and adaptable, the Novotel room is designed for natural living. Choose a Darling Harbour View Room to really take advantage of the excellent location and enjoy our unique view of the Sydney skyline.

  • 525 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 16 family rooms
  • 42 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • WiFi in your room
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 17,319 reviews

Our guest reviews for Novotel Sydney on Darling Harbour

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,687 reviews
AccorHotels certified review
M G. B. Couples - 18/02/2018

we were greeted well and enjoyed the stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Andrew Couples - 18/02/2018
« Fantastic »

Novotel Darling Harbour is in a great location & we were made to feel very welcome as when asked if we were staying for an occasion I was given a bottle of wine for my 60th birthday!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team and I'm glad to hear that you were well taken care of for your special day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
John Solo - 18/02/2018
« Great location »

Comfortable stay at a great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Rachael Families - 18/02/2018
« Good value for money »

Good room with a good view. Had good customer service and friendly staff. Very comfortable beds and pillows and good amazing breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachael, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Mary B. Friends - 18/02/2018
« Mary b. »

Breakfast was cold room a bit shabby on the positive Location was perfect bed was comfotable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary, Thank you for taking the time to leave a comment on your recent stay with us. I do apologise that your breakfast and room experience were not up to standard. Please note that I have shared your comments with the kitchen. I am excited to announce that in the following few months we will begin a soft room refurbish that will bring about updated furnishings and decor. Thank you again for sharing your experience, and we hope to welcome you back once the refresh is complete. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Al Business - 18/02/2018
« Pleasant »

Pleasant. Helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alistair, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Paul C. Couples - 18/02/2018
« Enjoyable stay, friendly & helpful staff »

Staff were extremely helpful and very friendly. Bar food was very good but could do with a little more choice. Breakfast was excellent and choice was one of the best I have seen in a hotel. Location is excellent with good range of shops and food outlets nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul & Lorraine, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team especially our kitchen team in regards to your comments below. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Debra J. Couples - 18/02/2018
« Fantastic location, friendly staff, clean and comfy rooms. »

Excellent. Friendly, helpful staff. We were warmly welcomed upon our arrive and quickly checked in, while receiving information about breakfast location, checkout time etc. Very security conscious hotel. Good sized room, clean and well maintained. Great buffet selection for breakfast, covering all needs and tastes of food - continental, Asian and full western style cooked breakfast. Room service dinner delivered within 30 minutes by a friendly staff member; good serving size and hot. I hope to get back to this hotel again, soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debra, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I'm so glad to hear you enjoyed all aspects of the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Paul Business - 18/02/2018

Great. just little disappointed I have not received an invoice, which I required

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, Thank you for taking the time to leave a comment on your recent stay with us. I do apologise that you were not promptly sent a tax invoice, please note I have just sent that over for you and you should receive it shortly. Thank you again for sharing your experience. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Aprel Business - 18/02/2018
« The reception staff are amazing »

I was greeted with friendly staff who made my experience staying amazing, I would recommend this to my family and friends

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aprel, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Rob H. Business - 18/02/2018

Excellent. Quick and easy to check in and check out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rob, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. In the following months we will begin room refreshes where we will address issues such as those you have mentioned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Anonymous Business - 18/02/2018
« Adequate »

Food and room was good apart from no free wifi and poor shower pressure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kirk, Thank you for taking the time to share your comments with us on your recent stay. I am glad to hear that you enjoyed dining in our restaurant. In regards to wifi, we do have a complimentary option when you join up to become a Le Club accor member which is also free to join. I have referred the issue in regards to shower pressure to our engineering department. Thank you for sharing your concerns and we do hope to welcome you back to better serve you. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Simon Business - 18/02/2018
« Underwhelming and no attempt to rectify »

As above a disappointing stay. Check in late at night then up 3.30am next morning - shocked there was no coffee in the room! Left a note for housekeeping to that effect and they left a couple of coffee sachets next day, an apology would have been good or even better some small gift to surprise and delight. On check in I ticked the box for the newspaper which didn’t come on any of the three days. Hot water on full and the shower was Luke warm at best.

AccorHotels certified review
Lynnette T. Couples - 17/02/2018
« Great value for money with friendly and courteous staff who made sure we were enjoying ourselves. »

Room was very clean with a lovely view of Darling Harbour. We were upgraded due to us celebrating our 40th Wedding Anniversary. On return to our room there was a bottle of bubbly and chocolate strawberries waiting for us - lovely surprise. Breakfast far exceeded our expectations. Was great to be able to finish with a barista coffee. Will definitely be going back for another celebration.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynnette, Thank you for taking the time to leave a comment on your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am so glad to hear that we were able to make your stay enjoyable for such a special occasion. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Trevor J. Families - 17/02/2018
« Great stay ticked all boxes from check in to check out »

Very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trevor, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Ingrid H. Families - 17/02/2018

Comfortable room , friendly staff, but bath room tap and shower equipment are bit old and licking water too , need fix.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ingrid, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team especially the maintenance team in regards to the issues you have mentioned below in the bathroom. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Ira H. P. Solo - 17/02/2018
« Lovely »

Great staffs. Credit to George the Guest relation officer. He is the truth hotelier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ira, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team especially George. I'm so glad you enjoyed your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Karla Families - 17/02/2018
« A comfortable stay in a great location for our ICC event. »

The darling harbour deluxe room had an excellent view of city skyline. Comfortable room and beds. Some furniture was slightly worn. Good breakfast option.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karla R., We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Patrick Solo - 17/02/2018
« Quite pleasant »

Nice welcome. Good to receive the complimentary gifts of free drinks and spring water. Very comfortable bed. The upgraded room was not as good as last time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
David M. Business - 17/02/2018
« Still my hotel of choice for the area »

Check-in was excellent. I arrived at 10am and was given vouchers for coffee, whilst waiting less than 30mins for a room to be prepared. I was given a top floor executive queen room with harbour view, which was a little smaller than previous rooms I’ve had, but I’m not complaining. The room and hotel service was up to the usual high standard and I thoroughly enjoyed my 5nts in the hotel; I always feel at home there. Nevertheless, the room, corridors, etc., are looking rather tired and marks/stains on upholstery, carpets and walls are beginning to become more noticeable. I believe the hotel needs to be refreshed in order to maintain its exceptionally high standards and appeal to guests.

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