Hotel - Novotel Sydney on Darling Harbour
Novotel Hotel Novotel Hotel

Novotel Sydney on Darling Harbour Hotel

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4.0/5 4,825 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request
  • Tennis
    • Grass tennis court (Paying)
    • Hard tennis court (Paying, Nearby)
    • Outdoor tennis court
    • Tennis (Paying)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Rowing (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Paying, Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Squash court (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Novotel Sydney on Darling Harbour boasts 525 accommodation rooms, including six two-storey Loft Suites on the top floor of the hotel (with one or two bedrooms) boasting spa baths and spectacular views of the city.Spacious, contemporary and adaptable, the Novotel room is designed for natural living. Choose a Darling Harbour View Room to really take advantage of the excellent location and enjoy our unique view of the Sydney skyline.

  • 525 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • 16 family rooms
  • 42 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • WiFi in your room
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 19,507 reviews

Our guest reviews for Novotel Sydney on Darling Harbour

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,825 reviews
TripAdvisor review
Business - 19/06/2018
« Room »

Get check in early in the morning which is great special been on the midnight flight and then have to attended training in the morning so I can refresh myself before for training. but a little bit disappointed of the room was not what I had booked Superior Room 1 Queen Bed City Skyline View and high-end facilities with a daybed sofa and City Skyline views. but I did not think the room I been given is what it say not that it make much difference but that's to me is not right. other then that everything okay.

AccorHotels certified review
Andrew C. Business - 18/06/2018
« Great location, but tired »

The staff were very pleasant and courteous. We stayed on the 6th floor, and to be kind, this was a very tired floor. Stepping out of the very modern lifts, the 1st thing that struck us was the uneven carpet in the hallway, it looks well overdue for an update. Upon entering the room, the view was stunning, however the same could not be said for the room itself. There was mould in the bathroom, no plug for the sink, and the twin beds were also rather lumpy. I recognise that there are some renovations going on within the hotel but this floor is in urgent need of attention. We were there for a conference and found the food to be vey good, the staff attentive, and the general appearance of the foyer/bar/breakfast bar area to be very good. The conference room was fine too.

AccorHotels certified review
Miranda Business - 18/06/2018
« Staff helpful and friendly »

Room was nice but smelt a lot of fresh paint. Had to leave aircon on to help with smell. We were upgraded from the IBIS and told we also had a room upgrade due to inconvenience. I don't think the upgrade occurred.

AccorHotels certified review
Lynette Families - 18/06/2018
« Staff assistance made up for a couple of issues with our room. »

We only booked a standard room this time and noticed the difference in finishes. The lounge had an iron scorch mark on it. At checkout, we advised that our air conditioning had not appeared to work at all and the bathroom basin was filling up with water and draining very slowly. The staff member kindly waived our parking fee. Despite the issues, the staff always make up feel welcome and always appear to help out where they can.

AccorHotels certified review
Neil T. Business - 18/06/2018
« Comfortable »

Rooms are getting a bit dated but overall it was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil, Thank you for taking the time to leave a comment on your recent . While I am glad you enjoyed your stay with us, I do apologise that you were dissatisfied with your room experience. We are in the middle stages of a room refresh program to address this issue in both rooms and corridors. Thank you again for sharing your experience and we hope to welcome you back in the near future to experience our new rooms. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
David M. Business - 18/06/2018
« Mr David M. »

The staff were very polite and friendly and the room was very spacious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Alison Families - 17/06/2018
« Vivid Weekend »

Novotel was wonderful. In a great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Beverley Families - 17/06/2018
« The Novotel was warm and welcoming »

It was great, the staff were warm and welcoming and very helpful. The room was very comfortable and well appointed. This will remain my accommodation of choice when attending Sydney.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beverley, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Simon H. Business - 17/06/2018

Always enjoyable. The staff are always friendly and accomodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback especially as one of our valued Accor Platinum members. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Robert K. Business - 17/06/2018
« A Great Place to Stay »

I have stayed at this hotel before with family on holiday, and choose it to stay on a business trip. My room was comfortable and quiet - ideal - and the meals were very good. The location is perfect. Darling Harbour is beautiful and I was lucky to have a harbour view room during the light show on Sydney Harbour. I will choose to stay here again on my next trip to Sydney.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Anonymous Couples - 17/06/2018
« Very hospitable »

Great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allison, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback especially as one of our Accor Plus Silver members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Shelly M. Families - 17/06/2018
« Pleasant. »

While it was very brief (only 17 hours) the rooms were tidy and neat. We had to stay in seperate rooms as we are a family of 5 but we were situated next to each other. Hotel concierge was polite and game my kids some drink vouchers for milkshakes. They were thrilled!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shelly, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Anonymous Families - 17/06/2018
« Continually reliable service. »

Extremely satisfied although it was difficult contacting room service. Mistake was made with a meal due to being unable to contact them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I apologise about your room service experience as this is not the norm, this is being followed up. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Cejn Business - 17/06/2018
« Noisey »

Unable to sleep due to excessive noise in reception area on first night. No noise seals on door. It was like trying to go to sleep in the bar itself. Phone reception. Told I would not be moved. Had a very important meeting the next day. Will ask the group to look for alternative accommodation next time I am in Sydney.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher, Thank you for taking the time to pass on your feedback regarding your recent stay with us. I am sincerely sorry about the noise from the reception area that disrupted your stay. I have just had a look at what room you stayed in and with your room being situated near our atrium I can understand how the noise travels upwards. I will make sure that this information is passed onto the rest of our team so that we are more aware of this in future. If you do stay with us in the future please reach out to myself and I will ensure to allocate you a room on a high floor away from any noise. We have just started to renovate all of our rooms and all of the rooms that have been completed so far have now got additional door seels to keep out any noise to reduce this being an issue for our guests. Once again Christopher I am truly sorry that this disrupted your stay with us. Sincerely, Laura Beck Assistant Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Deb Couples - 17/06/2018
« We really enjoyed our stay »

We were made to feel really special fom the room to the restaurant - it was a really good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback especially as one of our valued Accor Silver members. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Suzi Couples - 17/06/2018
« Great »

Hood

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Jenny Couples - 17/06/2018
« Fabulous location, great people »

WE came for Vivid, the location was perfect and the people working at Novotel Darling Harbour were exceptional to the last one! Our dinner in The Ternery was fabulous, lovely also to have the head Chef, Robin, visit our table for a chat later in the evening Room and hallway on Level 7 was tired and needed renovating. My only disappointment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jenny, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback especially as one of our valued Accor Silver members. I will share your comments with our team. I do apologise that your room experience was not to standard. I am happy to announce that we are in the middle stages of a room refresh program which will update rooms and corridors to bring a fresh new look and feel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Anonymous Couples - 17/06/2018
« Always great »

Room always beautiful, check in and out so quick. Breakfast amazing as always

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julie, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
John D. Business - 17/06/2018
« Very professional, caring & enjoyable. »

From the time I arrived I was made feel important. A car park near the entrance was provided, my bags taken & check in was seamless added to by a friendly & warm welcome from your manager with an offer to ring if there was anything I needed. Dinner with a friend was fabulous & the room which had been upgraded was everything for which I could possibly wish.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Sydney on Darling Harbour. It is always a pleasure to receive positive feedback especially as one of our valued Accor Platinum members. I will share your comments with our team. I am so glad you had a flawless stay with us and it is always a pleasure to have you back. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

AccorHotels certified review
Melanie Families - 17/06/2018
« Perfect »

This was the 2nd time we have stayed and are very happy with both the facilities and services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melanie, Thank you for taking the time to leave a comment on your recent stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I'm so glad you've chosen to stay with us again and we are always pleased to have you back. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Richard Holt General Manager Novotel Sydney on Darling Harbour

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