Hotel - Novotel Den Haag City Centre
Novotel Hotel Novotel Hotel

Novotel Den Haag City Centre Hotel

4.0/5 789 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 109.00 EUR Non member rate
From 103.55 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Other sports activities
    • Bicycles rental (Nearby)
    • Bike rack facilities
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The spacious rooms at the Novotel are furnished in a contemporary style with a flexible layout. They are enjoyable to stay in and will meet all your requirements.We treat your children as our VIP guests. Accommodation and breakfast are free of charge for two children up to 16 when sharing a room with their parents or grandparents.

  • 106 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 50 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 3,541 reviews

Our guest reviews for Novotel Den Haag City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 789 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Vijay K. Families - 12/08/2018 AccorHotels certified review
« Pleasant stay friendly hotel for everyone »

We had a pleasant stay with family. Everything was perfect and customer service was excellent. I believe it caters every ones needs.

Michael G. Families - 10/08/2018 AccorHotels certified review
« nice experience »

comportable stay,,,

Gayathri S. Business - 09/08/2018 AccorHotels certified review
« Very good »

Excellent services. Housekeeping and cleanliness of the room maintained very well. Just one suggestion to keep the mats clean in the room . Dust it everyday , which helps in performing yoga or any physical exercises.

Anonymous Business - 09/08/2018 AccorHotels certified review
« Overall stay was very comfortable. »

It will be better if you can provide one bottle of water per night instead of per stay.

Siri B. Families - 08/08/2018 AccorHotels certified review
« Perfect location »

Nice to stay in the heart of Hague. Bathtub mist have been broken in room 310, difficult to open the plug to Get water out. The carpet in room seemed sticky and dirty. Light bulb over mirror did not work and was not changed during our 5 days stay. Receptionist said at in-check that we had got a bigger room than usual, but this was not true as we got the same type of room we have got at our earlier visits to this hotel. I don’t know why he would say this?

Chen Families - 05/08/2018 AccorHotels certified review

the room was clean and nice, close to everything! staff was very nice and helped us with anything we needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chen, Thank you very much for your lovely review. Great that you had an excellent stay with us. If you visit The Hague again, I hope to welcome you back. Warm regards, Ingrid van Eijk

Paul W. Business - 04/08/2018 AccorHotels certified review
« Ok »

When I arrived my room was not ready and I had to wait more than one hour while it was cleaned. I was looked after by the staff on duty but I had had s long day travelling and it was not until after 9pm that I finally got into my room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mr W., Thank you for your review. My sincerest apologies, that your room was not ready when you arrived. I can imagine that you were very unhappy with this, especially after such a long time of travelling. In the report of that day, I have read that our staff offered you a drink and dinner. I hope you enjoyed the food and drink while you waited for your room to be ready. When you come to The Hague again, I hope you will give us another chance. Warm regards, Ingrid van Eijk

Anonymous Families - 03/08/2018 AccorHotels certified review
« Location Location Location »

Regular Novotel - very well situated

Khuong H. Families - 02/08/2018 AccorHotels certified review
« Good hotel and friendly staff »

Friendly staff, check in/out was easy and good city location. Parking was a bit expensive.

Marcus Business - 01/08/2018 AccorHotels certified review
« Not happy with your services »

Not prepared at arrival with my documents.... no upgrade with my status at the hotel. Had to ask for my drink voucher. Bar not attended in the even for drinks..... overall the worst experience I have had with accor Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcus, Thank you for your review. I am very sorry that you had such a disappointing experience in our hotel. Your comments will be shared with the team, to improve our services. I would like to offer you 4000 extra le club points as a compensation. This will be booked into your le club account as soon as possible. When you are visiting The Hague again, I hope to welcome you back. Warm regards, Ingrid van Eijk

Kolbrun B. Families - 30/07/2018 AccorHotels certified review
« Very good »

I was very happy with my stay at the hotel. Staff was helpful and friendly. The room was clean and the hotel very well situated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kolbrun, Thank you very much. Great to read, that you had a wonderful stay in our hotel. Looking forward to welcome you back, sometimes. Warm regards, Ingrid van Eijk

Sean Families - 29/07/2018 AccorHotels certified review
« Highly recommend »

Friendly helpfull staff, large well laid out room, very clean and perfectly located. No complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sean, Thank you very much for your wonderful review. It makes me and the team very happy that you had such a great stay with us. When you visit The Hague again, I hope to welcome you back. Warm regards, Ingrid van Eijk

Samantha M. Business - 26/07/2018 AccorHotels certified review
« Fantastic service and great room! »

The lady on reception gave me the travel room which had an amazing view! The hotel itself is clean, modern and as central as you can get. I had a lovely stay!

M C. Couples - 24/07/2018 AccorHotels certified review
« It was fine »

It was fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. C., Thank you for sharing your experience and your comments. I will share this with the team. Did you enjoy your weekend in Den Haag? I hope to welcome you back sometimes. Warm regards, Ingrid van Eijk

Km Couples - 23/07/2018 AccorHotels certified review
« Super stay, central, tasty breakfast, comfy beds »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear KM, Thank you very much for your lovely review. I am happy to read that you had a super stay with us in Den Haag. Looking forward to welcome you again. Warm regards, Ingrid van Eijk

Jasdeep S. W. Friends - 23/07/2018 AccorHotels certified review
« Amazing »

It was wonderful. Especially the staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jasdeep, Thank you very much for your lovely review about our hotel and our staff. I will be happy to share this with the team. I hope your sister and her husband had great wedding celebrations here in The Netherlands, together with family and friends. Looking forward to welcome you back, sometimes. Warm regards, Ingrid van Eijk

Soren T. H. Couples - 22/07/2018 AccorHotels certified review
« Providing excellent service. »

Highly skilled and polite receptionists

Our hotel has responded to the review
Our hotel has responded to the review

Dear Soren Tybring H., Thank you very much for the kind words about our reception staff. I hope you enjoyed your stay in Den Haag and I will be happy to welcome you back sometimes. Warm regards, Ingrid van Eijk

Bill X. Families - 21/07/2018 AccorHotels certified review
« Great location »

Perfect location!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bill X., Thank you very much. It is great to read that you enjoyed our hotel in the heart of the city. I hope you had a good time in Den Haag, with your family. I will be happy to welcome you again in the future. Warm regards, Ingrid van Eijk

Madhusudan C. Business - 18/07/2018 AccorHotels certified review
« My Stay »

Very polite staff who got me to eat nice vegetarian food when i required it.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much. Fantastic that you had such a nice stay and I am happy that you liked the vegetarian food. It would be great to welcome you back. Warm regards, Ingrid van Eijk

Ashwini Business - 14/07/2018 AccorHotels certified review
« Good »

Room was good. Water quality was not good, I experienced very bad hair fall, more than 100 strands a day, after couple of days, I stopped taking head bath. Water used for washing mouth did not taste good, some smell. Food - Am pure vegetarian, did not find many options for me Overall good stay, courteous staff and nice place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashwini, Thank you for your review. Great that you had a good stay and that you are happy with our staff. I am very sorry that you are not satisfied with the water quality. The water quality in our hotel is checked regularly and the test results are always good. I will ask our technical department to do an extra check. If you visit Den Haag again I hope to welcome you back. Warm regards, Ingrid van Eijk

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