Hotel - Novotel Den Haag City Centre
Novotel Hotel Novotel Hotel

Novotel Den Haag City Centre Hotel

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4.0/5 764 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

The spacious rooms at the Novotel are furnished in a contemporary style with a flexible layout. They are enjoyable to stay in and will meet all your requirements.We treat your children as our VIP guests. Accommodation and breakfast are free of charge for two children up to 16 when sharing a room with their parents or grandparents.

  • 106 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 50 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,217 reviews

Our guest reviews for Novotel Den Haag City Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 764 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
K. A. Business - 12/04/2018
« Excellent »

My experience was great. Nice rooms very clean place. Breakfast of high quality. Very stylish place

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., Wow!!!! Thank you so much for the high score and kind words. We are really happy to read this and it encourages us to grow and become even better at serving our guests. We hope we can welcome you again during your next visit in The Hague. Kind regards, Marius van Dolder

AccorHotels certified review
Anonymous Business - 12/04/2018

Very good albeit room a bit noisy from outside

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for your kind review! Sorry to hear you encountered noise from outside. I've read that you slept at the Passage side. The Passage closes at 22:00 every night. Could you specify what noise you encountered? Thanks again for your kind review and we hope we can welcome you again in the future. Kind regards, Marius van Dolder

AccorHotels certified review
Arthur Business - 11/04/2018
« Great location rooms need refurbishment »

Being an Accor Gold Member I am frequent guest at Novotel all over Europe. This was my first stay at Novotel Den Haag City Centre. Without doubt one of the best locations in the city. The rooms however are bit disappointing in particular the bathrooms. If you compare them with other Novotel’s in the Netherlands, they are outdated. Also, the breakfast was a bit disappointing and below the Novotel standard. All in all, I did enjoy my stay due to excellent staff and pleasant overall atmosphere in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Beste Arthur, Hartelijk dank voor je aardige review en goede feedback. Dat waarderen we enorm! Ik heb u nog een e-mail gestuurd met wat vragen. Ik wens u een prettige dag en hoop u nog eens te mogen ontvangen in ons hotel. Met vriendelijke groet, Marius van Dolder

AccorHotels certified review
Anonymous Families - 09/04/2018
« Brilliant location, staff, room and food »

Very enjoyable. The children loved the library room and the gifts from reception. It was great that they could play in the children's corner and colour in while we finished breakfast. We were impressed with the sofa bed that pulled out into two single beds.

AccorHotels certified review
Anonymous Business - 08/04/2018
« Great location »

Great location, comfortable beds, friendly staff, good breakfast selection, poor english tv channel selection

AccorHotels certified review
Anonymous Families - 08/04/2018
« Very nice hotel with great staff »

We were pleasantly surprised at how nice the hotel looked and how helpful the staff were. Perfect location and great amenities, with parking being the only downfall. We'd definitely recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to share your experience with us. Good to read that you were happy with our staff and location. I've seen that you rated our breakfast lower then the other subjects. Could you specify what you would like to see different? In that way we can improve future experiences with your help! :) Thanks again for sharing your experience with us and we hope to hear from you soon. Kind regards, Marius van Dolder

AccorHotels certified review
Anonymous Couples - 08/04/2018

Overall a positive stay and ready to be back.

AccorHotels certified review
Kam L. Families - 08/04/2018
« Pleasant hotel; good location »

We had a pleasant stay and a nice breakfast to start the day. There were 4 adults and 3 children in our group and although we were not assigned to the right rooms initially, it was all sorted out in the end.

AccorHotels certified review
Alhaji F. Business - 05/04/2018
« Alhaji »

Quality receptionist. Approachable, friendly and courteous Enjoyable breakfast, decent rooms with super bathrooms and showers to match. Will always come back and further recommend this Hotel to colleague diplomats and friends all over the world. The TV was very educative and once you watch it, you don't need a tour guide to show you around

AccorHotels certified review
Jodie G. Business - 03/04/2018
« Not the usual standard »

The shower temperature wouldn't regulate and there were no numbers in the room for reception nor room service; the telephone memory buttons weren't programmed either.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We are very sorry to read that you're stay was not as good as you expected. We have taken manners in solving the trouble of the the temperature regulations by informing our technical departement. Next to that we will check your room for telephone number information to make sure future guests will not be troubled with this again. Sorry again for the troubles during your stay and we hope we'll get another chance in the future when you'll be visiting The Hague again. Kind regards, Marius van Dolder

AccorHotels certified review
Jim Business - 31/03/2018
« Highly enjoyable hotel stay »

Really enjoyable stay at the hotel. Room was extremely pleasant. I do have 2 tiny comments.. pillows were a bit too large and thick. I would've enjoyed a flatter firmer choice and for breakfast more egg choices would be appreciated nut otherwise absolutely perfect .

AccorHotels certified review
William Business - 27/03/2018
« Nice hotel in the city centre of The Hague »

I had a pleasant stay in this hotel. The breakfast was ok, friendly personel at rececption and the bar.

AccorHotels certified review
J W. W. Business - 26/03/2018
« Business Trip Staying at the Novetel »

Overall assessment of stay was quite satisfactory.

AccorHotels certified review
Lee Business - 26/03/2018
« Just as a hotel should be. »

Everything was great and nothing to complain about. Bed was too hard for me but i like a softer bed.

AccorHotels certified review
Anonymous Business - 26/03/2018
« Bed bugs made it a disappointment »

All was good except for the bites I got, possibly from bed bugs or another type of pest in the bedroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Javier Corrales, Thank you for taking the time to tell us about your experience at the Novotel Den Haag City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I have also sent you an e-mail to ask for further details about your stay to ask which things you would like to see different during your next stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marius van Dolder

AccorHotels certified review
James U. Business - 26/03/2018
« Great location, compact rooms, pleasent staff »

The location of this hotel is very central and right at the hub of the transport network of Trams that run around the centre. Its about 10 mins walk from the train station that we got to / from Amsterdam airport. If I had to pick a fault the Shower in our room didn't have much pressure, but other than that a comfortable, albeit it compact room. Excellent beds, good bar etc. Certainly a good hotel for a short business stay.

AccorHotels certified review
Norman Y. Solo - 25/03/2018
« Vice hotel in the city center »

- nice room and comfortable bed -polite and helpful staff

AccorHotels certified review
Jack Business - 24/03/2018
« Perfect location »

Great

AccorHotels certified review
James Families - 20/03/2018
« Great location and people, »

Great location. Friendly staff. Excellent breakfast. Downsides - some noise at night from the arcade outside our room, shower temperature went from hot to cold. room too hot first night and temperature control would not cool the room.

AccorHotels certified review
Tom K. Families - 20/03/2018
« It was fine. »

Fine

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