Hotel - Novotel Den Haag City Centre
Novotel Hotel Novotel Hotel

Novotel Den Haag City Centre Hotel

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4.0/5 749 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 12 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

The spacious rooms at the Novotel are furnished in a contemporary style with a flexible layout. They are enjoyable to stay in and will meet all your requirements.We treat your children as our VIP guests. Accommodation and breakfast are free of charge for two children up to 16 when sharing a room with their parents or grandparents.

  • 106 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 50 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Crib on request
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,052 reviews

Our guest reviews for Novotel Den Haag City Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 749 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 14/02/2018
« Comfortable stay. Good facilities. »

Inter connecting door was open. It would have been helpful to explain the door as it was a surprise.

AccorHotels certified review
Ossama A. Business - 13/02/2018
« Mostly good »

Stay was fine, service was excellent, staff were very tender, nice and welcoming. Few problems couldn't be solved, however, nothing major

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ossama A., Thank you very much for sharing your experience with us. Good to read that you enjoyed your stay. I've read that you encountered some problems that were not solved. Could you specify what those problems were and why they could not be solved? In that way you could help us improve our service. Thanks again for sharing your experience and we hope to welcome you again in the future. Kind regards, Marius van Dolder

AccorHotels certified review
Anonymous Couples - 12/02/2018
« Super »

Super

Our hotel has responded to the review
Our hotel has responded to the review

Beste gast, Hartelijk dank voor uw mooie review en fijn om te lezen dat het u allemaal is bevallen. We hopen u tijdens uw volgende bezoek aan Den Haag weer te mogen verwelkomen. Met vriendelijke groet, Marius van Dolder

AccorHotels certified review
Deepak Families - 06/02/2018
« Service delivered at exceptionally high standards with no fuss »

Enjoyed the three days and was well looked after by your staff. In particular the evening member of staff who welcomed us in provided exceptional service and in an extremely friendly manner

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deepak, Thank you so much for all the compliments. Good to read that you were so warmly welcomed and have enjoyed the company and help from our colleagues. We hope we have the chance to welcome you again in the future when you'll be visiting the Hague again. :) Kind regards, Marius van Dolder

AccorHotels certified review
Tim Business - 05/02/2018
« Great Location, Superb Staff »

Very enjoyable stay, primarily due to the superb and friendly staff at this hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim, Thank you so much for your kind review. We could not have wished for more friendly compliment. I will share this review with our team who will surely appreciate it :) Kind regards and we hope welcome you again in the future. Marius van Dolder

AccorHotels certified review
Jukka R. Business - 05/02/2018

Reasonable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Rakkolainen, Sorry to read that your stay did not meet up with your expectations. We will take your feedback about your room to improve our service. We hope we get an opportunity to welcome you again in the future when you'll be visiting The Hague again. Kind regards, Marius van Dolder

AccorHotels certified review
Sridar G. Business - 03/02/2018
« Way too expensive for the quality of the hotel »

The rooms were old , lights did not work and the carpet was smelly. The room was not comfortable. The rooms were charged for the day before even though this is not applicable for Platinum members.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, I'm very sorry to read that your stay was not as good as you expected. I've forwarded your feedback about your room to our manager of the technical department. We hope to get another chance to welcome you again in the future to show you that we can meet your expectations and the expectations of the Novotel Brand. Kind regards, Marius van Dolder

AccorHotels certified review
Anonymous Business - 02/02/2018
« The room was much too hot »

There was no possibility to turn down the heat, room was about 23 degrees C and air was very dry. Woke up very thirsty and with broken lips several times a night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your comments, regarding your stay. I am very sorry that it was not possible to change the room temperature. I will speak about this with our technician to see how we can improve the heating/cooling system. Despite this I hope you had a pleasant time in Den Haag. Kind regards, Ingrid van Eijk

AccorHotels certified review
Anonymous Business - 25/01/2018
« Efficient »

I would have liked it more if the gym opened earlier than 7am.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geoffrey Philip Morgan, Thank you very much for your kind review and good to read you appreciated our gym. I've read that you would've liked to enter our gym earlier. During your next stay we can open it earlier if you wish. :) We hope you had a great time in The Hague and hope to welcome you again in the future. Kind regards, Marius van Dolder

TripAdvisor review
konstantinoss131 Couples - 24/01/2018
« Everything was fine »

The staff members were polite and helpfull, the room was adequate and more than enough, and clean, and everything went very well. We enjoyed the atmosphere, the location was excellent, and it has its own parking.

AccorHotels certified review
Anonymous Couples - 23/01/2018

very convenient location, friendly staff, lovely large room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Evanthia Hadfield, Thank you so much for your generous review! A 10-10 that is enormous! It is pleasure to read that the two of you enjoyed your stay so much and we hope to welcome you again in the future. Kind regards, Marius van Dolder

AccorHotels certified review
Konstantinos S. Couples - 23/01/2018
« Very nice »

I had no problems during my stay, the staff members were polite and helpfull, everything went very well, the room was fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Konstantinos,, Thank you very much. Good to hear that you had a good time. Warm regards, Ingrid

AccorHotels certified review
Anonymous Families - 22/01/2018
« Very friendly and helpful staff, good location but needs a full redecoration. »

Really helpful and friendly staff, great location. Both rooms were clean and well maintained although the decoration hasn’t been updated since the end of the 1990´s. Both toilets looked clean but had clearly not been cleaned thoroughly because they had a faint urinal smell during our entire stay. Hallways lack ventilation so they smell of carpet that needs replacement. Although this was our second stay in two years, the value for money isn’t great considering how outdated the hotel so we’ll only reconsider this hotel if it’s been renovated when we return to The Hague in a couple of months.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sandra Hilber, Thank you very much for your review and your feedback. Good to read you were happy with our service and your stay. I've read your comments about the room. We hope to do some renovation in the near future. I want to thank you for your support for booking for the second time in two years. That's really generous and hope to welcome you back soon. Kind regards, Marius van Dolder

AccorHotels certified review
Costas Business - 20/01/2018
« Nice stay »

Positive: Comfortable room and clean, good breakfast, polite staff. Negative: Roon not soundproof.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Costas, Thank you very much. We are happy that you enjoyed your stay. Warm regards, Ingrid

AccorHotels certified review
Kristof F. Families - 16/01/2018
« Great location and correct as it should be »

Room was fine,Staff was very welcoming and helpful, , clean parking. Only some points of improvement on the breakfast: buffet was not checked frequently enough. Some products were missing (like bread, Nutella, bacon, yoghurt,...) For a long time. And please, review your recipe for scrambled eggs. It was a bit dry. I have stayed multiple times in Novotel hotels, so i know how your eggs should taste like and these eggs were not so good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you very much for your kind words and valuable feedback. I've shared this feedback with the F&B manager who will take the feedback to improve our product. Good to read you are a frequent Novotel guest, we hope to welcome you again next time when you'll be visiting The Hague. Kind regards, Marius van Dolder

AccorHotels certified review
Piotr Business - 16/01/2018
« Nice hotel, however needs some refreshment »

Good hotel, great service, tasty breakfast, spacious room, however quite old. Needs some renovation, a specially bathroom. Not even close to Novotel Suites. Even Ibis in the Hague has better showers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for your compliments and kind words. Good to read you enjoyed your stay so much and loved our breakfast. We appreciate your feedback regarding our rooms and hope to do some renovation on the short term. We hope to welcome you back then :) Kind regards, Marius van Dolder

AccorHotels certified review
Anonymous Business - 14/01/2018
« Friendly comfort in the city centre »

Comfortable room, friendly service, excellent breakfast. The TV in my room did not work, but after two days this was fixed. My favorite thing about the room was the comfortable bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marit, Thank you for your compliments! We always love to read those. I see that your TV Was not working. Was it fixed as soon as you reported the problem? Good to read that you loved our bed, we hope to welcome you again in the future! Kind regards, Marius van Dolder

AccorHotels certified review
Amy Business - 14/01/2018
« Good but not a nice bed to sleep on, woke up with stiff back. Great breakfast »

Good but noisy in the morning as near tram and shop

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amy, Sorry to read that you didn't have the night of rest you hoped you had. We hope we made it up with you with our delicious breakfast. Thank you for that compliment. We hope we'll be your choise again during your next stop in The Hague. Kind regards, Marius van Dolder

TripAdvisor review
Zeljan B Family - 14/01/2018
« nice stay in Den Haag »

splendid location, in the heart of the city, and near main station.Very nice staff, especially waiter Gautam.Very good restaurants near hotel. Hote is right choice to explore Haag and other cities by train.We will deffinitely come again!

AccorHotels certified review
Liam K. Business - 13/01/2018
« Perfect »

Great

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