Hotel - Mercure Paris Massy Gare TGV Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Massy Gare TGV Hotel

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3.5/5 245 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
    • Public outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Languages spoken at the hotel
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9 AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose the comfort of a Standard Room or take advantage of additional services with the Superior Room.

  • 116 rooms
  • 90 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Bouquet TV with Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,813 reviews

Our guest reviews for Mercure Paris Massy Gare TGV Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 245 reviews
AccorHotels certified review
Thomas J. Business - 16/10/2017
« A little noise on the floor and average food, otherwise good stay »

Great stay, few little comments. In the mornings there was a bit of noise that woke me. The food both in morning and evening was a bit on the cold side. Otherwise all was good.

AccorHotels certified review
B. C. Business - 14/10/2017
« confortable room, easy wifi access. »

-

AccorHotels certified review
B. Couples - 09/10/2017
« Excellent »

Excellente

AccorHotels certified review
Paula Business - 08/10/2017
« close to E/// premises in Massy, very good services for the price paid. »

I was overall satisfied with location and services provided.

AccorHotels certified review
Anonymous Business - 26/09/2017
« Rooms are so small, you have to crawl over the bed to get around »

Room would have been ok if larger. The price for size is the worst I have every seen. Staff is nice, but items in the room were broken, and the bed took up 75% of the room space.

TripAdvisor review
Business - 25/09/2017
« Smallest room for biggest price »

The value for room size has to be rated as negative. The room was so small when I put my computer brief case on the floor I had to crawl on the bed to be around it. There was no desk - in fact there was no room for a desk. I was in the Privilege room with Executive Rate. If possible, I would never stay at this hotel. The full-size mirror was broken and cracked, The buffet was fine but simple. No cook to order but the quality was good. Staff was friendly and they even said the rooms were small.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Massy Gare TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Suresh Business - 24/09/2017
« Stay was comfortable »

Stay was comfortable. Rooms are a bit too compact just fitting the bed. Breakfast spead is a bit thin. Otherwise the hotel is in a good location - everything else is fine.

AccorHotels certified review
Anonymous Business - 22/09/2017
« very good option in an area of Oaris that does not offer too much in terms of environment »

only one night, pleasant experience

AccorHotels certified review
M. Business - 11/09/2017
« Comfortable, clean environment with friendly staff »

A very pleasant stay. The staff were helpful and the room comfortable. It was quiet too - which is important to me. The restaraunt was good with a sensible range of choices on the menu. Breakfast was also good - the eggs were actually hot when I chose them on one occassion, not something which often happens! Overall a good choice of hotel, which happens to be close to where I need to be.

AccorHotels certified review
N. L. Business - 11/09/2017

was good but I'm not happy about the fast check out which was recommended by the staff. As advised i'll get the invoice after the stay by email, since 3 days I'm waiting for the invoice and I have sent an reminder to the hotel.!

AccorHotels certified review
George Business - 10/09/2017
« Comfortable, clean and good service »

Personnel was very friendly and willing to help. Breakfast good. Room clean and with every thing you need, however a little bit small.

AccorHotels certified review
M. Business - 08/09/2017
« Poor service »

At the bar in the evening, the waiter had lack of experience, was slow in taking the order and made mistakes in providing the ordered drinks. At the reception, during the emergency fire alarm, nobody was available to direct us, tel us what was hapenning. At the end of alarm, we get no indication on what to do, were we allowed to go back to our rooms ???

AccorHotels certified review
Anonymous Business - 04/09/2017
« Good. Excepted an asiatic meal proposed on the menu which was very poor. »

Good experience with the hotel management (booking, billing, etc)

AccorHotels certified review
Anonymous Business - 02/08/2017
« Pleasant hotel, very good for business travelers »

A pleasant hotel with excellent amenities for business travelers. The free mini-bar was a very useful feature. The rooms are modern and clean. Room service is efficient. The rooms are a bit small, which I get is not easy to fix, however, it would be nice if there was a bigger desk in the room. The small table to not very good for doing work or eating. I understand there is a business area in the lobby, but often I just want to be in the privacy of my room to do work. I appreciate that most workers in the hotel were able to speak English. A very good hotel.

AccorHotels certified review
Ines Business - 26/07/2017
« Very efficient service from the beginning. »

.

AccorHotels certified review
Z. Business - 24/07/2017
« A comfortable and peacefull stay »

Very near the Gare De Massy TGV, the transportation is very convinient. CLean, comfrotable, and peacefull inside.

AccorHotels certified review
Slim G. Business - 09/07/2017
« Bad experience for my work »

Everything was perfect only the internet connection which was down all the night during my stay. I were there just for 24H and arrived at 1900 to the Hotel. I don't have a data roaming connection so the only way for me to work is to use the internet connection at the Hotel. Unfortunately it was down all the night.

AccorHotels certified review
Russell Business - 01/07/2017
« Perfectly reasonable »

Staff are pleasant and helpful. Rooms are clean and comfortable. Menu choice in the restaurant is very limited.

AccorHotels certified review
Titus M. Business - 25/06/2017
« too noisy and no room-space »

Staff of the hotel is very friendly. Breakfast was a mass this time with way too many people coming at the same time. With a cost of 18,- for breakfast everything should be there. Maybe it would be easier if you have to access areas at least for coffee and drinks? One at the entrance level and a 2nd one close to your kitchen? This way you'd help to avoid long queues and one packed area. The room wasn't good at all - No cupboard, shower too small - even though I appreciate that you have rooms for disabled people I don't want to be in such a room if this means I have to give up the usual comfort like storage room and a shower-cabin or big enough bath-tub. This time I don't feel like the price I paid is in any relation to the value I received for my money. I appreciate any action you will take to make my next stay a better experience again. Wishing you all the best. Kind regards, Titus M.

AccorHotels certified review
Cprice Business - 24/06/2017

Online/fast check in and check out was very good. The aircon in the room was great, quiet when running and perfect temperature - a necessity during a very hot week. The bed was very comfortable. Breakfast was good but healthy options were limited. Overall I would stay at this hotel again.

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