Hotel - Mercure Paris Massy Gare TGV Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Massy Gare TGV Hotel

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3.5/5 254 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9 AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 7 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose the comfort of a Standard Room or take advantage of additional services with the Superior Room.

  • 116 rooms
  • 90 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Bouquet TV with Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Minibar
    • RJ 11 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,918 reviews

Our guest reviews for Mercure Paris Massy Gare TGV Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 254 reviews
AccorHotels certified review
Haithem Business - 03/12/2017
« Good In general »

Room was good, team is also good, but didn't appreciate paid parking

AccorHotels certified review
Anonymous Business - 30/11/2017
« nickel - RAS »

nice rooms, quiet!!!

AccorHotels certified review
Anonymous Business - 08/11/2017
« Very friendly staff »

Very helpful and friendly

AccorHotels certified review
Z. Business - 06/11/2017
« A good stay »

Good experience for the stay overall. But the security problem is really a problem. There was a robber inside the Canteen of the hotel, who robbed a girl beside me during the breakfast time. However, there was no any actions or reactions for the staffs. It's terrible!

AccorHotels certified review
Maged E. Business - 05/11/2017
« The room was very small i could almost move inside »

the food is very good and the staff is so nice but the room actually was very small and I didn`t feel comfort with it actually even I wasn`t able to put my luggage in easy position that allow me to move around

AccorHotels certified review
Anonymous Business - 02/11/2017
« unsatisfying cost-benefit ratio »

The cost-benefit Ratio for the Mercure Massy Gare is rather unsatisfying. The Hotel itself is pretty expensive for what it has to offer. Main Points: Pro: - friendly staff - easy to reach - good infrastructure in immediate vicinity Con: - Smoking room and no ash tray - The shower head is far to the side, not central and makes for an uncomfortable angle for the water - almost no space between bed and wall to the sides and front - breakfast buffet is small and lackluster for the Price (18€) (scrambled eggs with sugar is new to me)

AccorHotels certified review
Anonymous Business - 27/10/2017

OK. But had no soap or a bottle of water in my room when I arrived

AccorHotels certified review
Anonymous Business - 26/10/2017
« Very positive »

Clean, quiet room. Slept very well. Food in the restaurant was very good, including breakfasts. Overall very happy with the stay. There were no issues during my stay either.

AccorHotels certified review
Ns Business - 26/10/2017
« Tired rooms but good staff. »

Friendly check in and iron was brought quickly to room on request. The room was tired and in need of update. The head board of the bed was cracked and had stains where people rested their heads. The shower floor had stains and the shower hose connection had cosmetic damage. Restaurant area was much better, it is a shame the standard of the rooms is not as good as the reception/restaurant area.

AccorHotels certified review
Matt Business - 24/10/2017
« Ok »

The door to my room did not work, the staff were very helpful at repairing it but it took 3 new keys and the door needed reprogramming. This took about 25 minutes in total. I also got locked out and could not get back in because of this issue which, after travelling for many hours is not the first experience you need at the hotel. Again, the staff were really helpful at fixing this but I do not expect it in the first place.

AccorHotels certified review
Markku S. Business - 20/10/2017

Sleeping well in room without disturbing noises, and not too warm. Excellent restaurant. Thanks!

AccorHotels certified review
Jayashree S. Business - 18/10/2017
« It was amazing - the staf are absolytely wonderful especially Olivier. »

NA

AccorHotels certified review
Thomas J. Business - 16/10/2017
« A little noise on the floor and average food, otherwise good stay »

Great stay, few little comments. In the mornings there was a bit of noise that woke me. The food both in morning and evening was a bit on the cold side. Otherwise all was good.

AccorHotels certified review
B. C. Business - 14/10/2017
« confortable room, easy wifi access. »

-

AccorHotels certified review
B. Couples - 09/10/2017
« Excellent »

Excellente

AccorHotels certified review
Paula Business - 08/10/2017
« close to E/// premises in Massy, very good services for the price paid. »

I was overall satisfied with location and services provided.

AccorHotels certified review
Anonymous Business - 26/09/2017
« Rooms are so small, you have to crawl over the bed to get around »

Room would have been ok if larger. The price for size is the worst I have every seen. Staff is nice, but items in the room were broken, and the bed took up 75% of the room space.

TripAdvisor review
Business - 25/09/2017
« Smallest room for biggest price »

The value for room size has to be rated as negative. The room was so small when I put my computer brief case on the floor I had to crawl on the bed to be around it. There was no desk - in fact there was no room for a desk. I was in the Privilege room with Executive Rate. If possible, I would never stay at this hotel. The full-size mirror was broken and cracked, The buffet was fine but simple. No cook to order but the quality was good. Staff was friendly and they even said the rooms were small.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris Massy Gare TGV. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Suresh Business - 24/09/2017
« Stay was comfortable »

Stay was comfortable. Rooms are a bit too compact just fitting the bed. Breakfast spead is a bit thin. Otherwise the hotel is in a good location - everything else is fine.

AccorHotels certified review
Anonymous Business - 22/09/2017
« very good option in an area of Oaris that does not offer too much in terms of environment »

only one night, pleasant experience

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