Hotel - Novotel Clermont Ferrand
Novotel Hotel Novotel Hotel

Novotel Clermont Ferrand Hotel

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4.0/5 1,074 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • AULNAT
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Solarium
  • Outdoor playground for children
  • Kayaking  (Nearby)
  • Other sports activities
    • Athletics stadium (Paying, Nearby)
    • Boules/petanque
    • Table tennis
  • Downhill skiing  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:30 / 19:00-22:30
    • Opening hours : Week-end 12:00-14:30 / 19:00-22:30

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.All 136 rooms at the hotel are fully-equipped to best meet the needs of both families and business guests: free WIFI, minibar, tea and coffee making facilities, safe, flat screen TV (beIN SPORTS channels), air conditioning and more.

  • 136 rooms
  • 136 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 114 family rooms
  • 8 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Computer
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,845 reviews

Our guest reviews for Novotel Clermont Ferrand

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,074 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Theo L. Families - 09/04/2018
« Good hotel and very friendly hotel staff »

Good hotel but the shower head was dirty.

AccorHotels certified review
Richard B. Couples - 29/03/2018
« Overcharge »

You encouraged me to use the quick check out but have charged me 33 Euro for breakfast which we did NOT have. I have emailed to request refund and apology but have received neither. I am extremely dissatisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Clermont-Ferrand. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We want to inform you that the credit of the 33 euros has been made by our team the 28th of march. It should be on your account in few days. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Delphine GIRAUD Directrice Novotel Clermont-Ferrand le Brézet h1… ligne directe 04 73 41 14 44

AccorHotels certified review
Xavi Business - 16/02/2018
« excellent »

clean room, very nice staff, good experience overall

AccorHotels certified review
Jason C. Couples - 06/02/2018
« Very good. »

A very comfortable stay alongside welcoming and attentive staff.

AccorHotels certified review
James Y. Couples - 05/02/2018
« Weekend in Clermont Ferrand »

Friendly staff; Clean hotel; Good restaurant

AccorHotels certified review
R. Business - 16/01/2018
« business travel »

tremendous

AccorHotels certified review
Anonymous Families - 29/12/2017

The new design rooms are comfortable and convenient for a family of four. However the breakfast continues to be by far the lowlight of each of our visits; the oven-re-heated industrial “eggs” (to say something) are worse than tasteless, the coffee is really bad (despite having good coffee machines), and the juices have too much sugar. I think a four-star hotel deserves much better breakfast than that. I would have rated with a 6 but I add one point for the new electric-car recharging outlet on the parking.

AccorHotels certified review
Josselyn G. Solo - 17/12/2017
« Very good »

Very good, people are kind and the restaurant is amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSSELYN G., We very much appreciate your comments regarding your stay at the Novotel Clermont Ferrand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine GIRAUD Directrice Novotel Clermont-Ferrand le Brézet h1… ligne directe 04 73 41 14 44

AccorHotels certified review
Angeline Business - 27/11/2017
« Stay is generally OK except for attitude of 1 not so friendly staff »

Hotel is located in a rather remote industrial area that is very close to the airport. Excellent location for an overnight stay in and out of the airport. Probably not a good option for sightseeing trip. Breakfast is OK although probably the best in the vicinity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANGELINE T., Thank you for taking the time to tell us about your experience at the Novotel Clermont Ferrand. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. If you coming bach in our hotel, i will make the booking for you and i offer you an upgrade in our superior room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Delphine GIRAUD Directrice Novotel Clermont-Ferrand le Brézet h1… ligne directe 04 73 41 14 44

TripAdvisor review
Dolfinisland Business - 24/11/2017
« Weekend stay at Novotel Clermont Ferrand »

The hotel is located in a remote industrial area. Very convenient to and from the airport for an overnight stay but will not recommend it for holiday stay unless you have a car with the trip. Overall a pleasant stay except for the not very helpful attitude of 1 front line staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for leaving your review on Trip Advisor for your stay at the Novotel Clermont-Ferrand. Our establishment is indeed very well located at exit 16 of the highway and next to the airport. All our rooms are soundproofed. We benefit from a free and secure parking of 170 places, a park of one hectare with swimming pool, fitness trail, table tennis, outdoor swimming pool open in summer. I hope you have had time to enjoy the gym and jacuzzis / steam room? Looking forward to welcoming you soon. Very warmly,

AccorHotels certified review
D. Families - 04/11/2017
« Tres bon hotel. Tres bonne restauration. »

Excellente

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur D., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Clermont Ferrand. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs Très Cordialement, Delphine GIRAUD Directrice Novotel Clermont-Ferrand le Brézet h1… ligne directe 04 73 41 14 44

AccorHotels certified review
Richard Couples - 24/10/2017
« friendly welcome and efficient staff »

excellent apart from the taxi service to the city which was terrible! we waited over 1 hour. not your fault but you need a reliable service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD A., Thank you for taking the time to tell us about your experience at the Novotel Clermont Ferrand. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Delphine GIRAUD Directrice Novotel Clermont-Ferrand le Brézet h1… ligne directe 04 73 41 14 44

AccorHotels certified review
Anonymous Couples - 22/10/2017

Comfortable and convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALBERTO L., We very much appreciate your comments regarding your stay at the Novotel Clermont Ferrand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine GIRAUD Directrice Novotel Clermont-Ferrand le Brézet h1… ligne directe 04 73 41 14 44

AccorHotels certified review
J.s. Couples - 11/10/2017
« MR J. S. »

The staff were all helpful and the service and standards were more than satisfactory.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN S., We very much appreciate your comments regarding your stay at the Novotel Clermont Ferrand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine GIRAUD Directrice Novotel Clermont-Ferrand le Brézet h1… ligne directe 04 73 41 14 44

AccorHotels certified review
Gary J. Families - 08/10/2017
« Great stay nice people that wanted to help »

Very nice people great hotel will stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear GARY j., We very much appreciate your comments regarding your stay at the Novotel Clermont Ferrand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine GIRAUD Directrice Novotel Clermont-Ferrand le Brézet h1… ligne directe 04 73 41 14 44

AccorHotels certified review
Bob D. Families - 13/09/2017
« Bob D. »

As always with Novotel, good quality accommodation and food for a reasonable price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT D., We very much appreciate your comments regarding your stay at the Novotel Clermont Ferrand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine GIRAUD Directrice Novotel Clermont-Ferrand le Brézet h1… ligne directe 04 73 41 14 44

AccorHotels certified review
Anonymous Couples - 11/09/2017
« OK »

Room unfortunately stank of cigarette smoke - obviously a previous occupant of this room did smoke in this 'non smoking' room. Pity when paying Euro 170 there are flimsy plastic glasses in the bathroom (that's ok for IBIS but not Novotel). Evening meal in restaurant fine. Paying Euro 33 for 2 croissants, 2 butters and 2 strawberry jams seems excessive considering this is the price for a Continental breakfast, i.e. including coffee/tea etc. Why not adopt a 'per item' price structure?

Our hotel has responded to the review
Our hotel has responded to the review

Dear GERHARD H., Thank you for taking the time to tell us about your experience at the Novotel Clermont Ferrand. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Delphine GIRAUD Directrice Novotel Clermont-Ferrand le Brézet h1… ligne directe 04 73 41 14 44

AccorHotels certified review
Mrs. C. S. Couples - 08/09/2017
« Good hotel for over night stop on the way to Spain »

Staff helpful, good breakfast, bedroom adequately appointed but carpet none too clean, very close to motorway so air conditioning in the room was very important as it would be difficult to sleep with the window open. Fine for an overnight stay while travelling to Spain

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTINE S., We very much appreciate your comments regarding your stay at the Novotel Clermont Ferrand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine GIRAUD Directrice Novotel Clermont-Ferrand le Brézet h1… ligne directe 04 73 41 14 44

TripAdvisor review
Family - 06/09/2017
« Great overnight stop »

Great overnight stop on our return from Spain. The family room was spacious and very comfortable. No one wanted to get out of the beds in the morning! Breakfast had everything you could ask for and the pool was great to cool off in before hitting the road again. Lovely grounds too. Only downside was the prices of the drinks in the bar, €18 for 4 soft drinks!! However booked the room in advance for a bargain price so can't complain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, Thank you for taking the time to write a review of Trip Advisor after your stay at Novotel Cermont Ferrand Indeed, our establishment is ideally located on the road to Espaagne, equipped with a large secure, closed and free parking. Our family rooms are indeed very appreciated. The average price of our soft drinks is 4.50 € including the service of a 4-star hotel restaurant. I hope you enjoy free access to the 2 jacuzzis and hamam? We look forward to welcoming you on your next visit. Truly,

AccorHotels certified review
Keith A. Families - 04/09/2017
« Great Hotel »

We use this Hotel regularly on our trips back & forth to our house in Mallorca, lovely hotel very helpful staff, good rooms fast internet and the food prices are very reasonable as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEITH A., We very much appreciate your comments regarding your stay at the Novotel Clermont Ferrand. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Delphine GIRAUD Directrice Novotel Clermont-Ferrand le Brézet h1… ligne directe 04 73 41 14 44

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