Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery 4 stars

TripAdvisor rating 4.5/5 1,386 reviews
Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery
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Hotel extras

  • Right in the heart of Aix-en-Provence

  • Outdoor heated swimming pool from April to October

  • Gastronomic restaurant and creative bar

  • Brunch every Sunday morning

  • Paid private parking (booking recommended) and paid public parking nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • Babysitting on request (Nearby)
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Outdoor heated pool
  • Babysitting on request (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Copy/print service available

Hotel location

Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery

24 boulevard du Roi René
13100
aix en provence
france

Tel: +33442376100

Fax: (+33)4/42376111

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    MARSEILLE PROVENCE At 30km / 18.64 miles

  • By plane

    NICE COTE D'AZUR At 175.02km / 108.75 miles

  • By train

    GARE AIX TGV At 20km / 12.43 miles

  • By train

    SNCF AIX CENTRE At 0.5km / 0.31 miles

GPS :43.523922, 5.450275

Currently, close to our hotel

De Calais, Bruno Serralongue, exhibition

From 30/06/2018 to 19/08/2019

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La Canebière in Marseilles, visit

From 01/01/2018 to 31/12/2019

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La Major Cathedral, Marseille, visit

From 01/01/2018 to 31/12/2019

At 26 km

Old Port of Marseille, walk

From 01/01/2018 to 31/12/2019

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Horizontal Alphabet (black), exhibition

From 25/08/2017 to 25/08/2019

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Basilica of Our Lady of the Guard, Marseilles, visit

From 01/01/2019 to 31/12/2019

At 27 km

Château d'If in Marseille, tour

From 01/01/2019 to 31/12/2019

At 29 km

Château Borely, Marseille, tour

From 01/01/2016 to 31/12/2019

At 30 km

Our accommodations

The Grand Hôtel Roi René offers 134 bright and cozy rooms with a calm and relaxing atmosphere, perfect for unwinding after a pleasant day in sunny Provence. Modern decor, flat-screen satellite TV, minibar and safe. Bathroom with bathtub or shower, high-end products, bathrobe, slippers, hairdryer, tea and coffee making facilities. Free Wi-Fi access.

CLASSIC ROOM, 1 double bed

  • Max. number of persons: ‌2
  • Area: From 23
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 2 Single Size Beds

  • Max. number of persons: ‌2
  • Area: From 23
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 double bed, pool view

  • Max. number of persons: ‌2
  • Area: From 23
  • Views: Pool side, Courtyard side, Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

DELUXE ROOM, twin beds, pool view

  • Max. number of persons: ‌2
  • Area: From 23
  • Views: Pool side, Courtyard side, Patio *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

DELUXE ROOM, 1 double bed, terrace and pool view

  • Max. number of persons: ‌2
  • Area: From 23
  • Views: Courtyard side, Patio, Pool side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Suite, 1 king-sized bed, pool view

  • Max. number of persons: ‌3
  • Area: From 37
  • Views: Patio, Pool side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

LA TABLE DU ROI

Type of cuisine: Bistronomy

The La Table du Roi restaurant offers authentic and poetic Provençal cuisine. Depending on the season, choose to sit in the restaurant, on the terrace or in the winter garden.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'INTEMPOREL

Photo non contractuelle / Strictly non binding

Relax at any time of day in our l'Intemporel bar. Our head barman, Jean-Luc Parodi, will introduce you to his signature cocktails, such as the Roi René using Beaumes de Venise Muscat, as well as other local specialties.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 85 m²

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,227 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,386 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Relaxing and luxurious

Customer review rating 4.4/5

Anonymous Couples - 17/06/2019 AccorHotels certified review

The rooms were outstanding with the best view of the city.

Dear Teresa T., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant Hotel ina very good location

Customer review rating 4.4/5

Angelita C. Couples - 17/06/2019 AccorHotels certified review

The hotel is nice although it may need some updating, as it's rooms are a bit old fashioned. I was used to another McGallery in Lyon and found this, although very comfortable, not at the same level. While being located in the centre of town, it also has a swimming pool, which is a great plus in the summer months. One can walk to all locations, which is wonderful. Rooms are nice, we decided to upgrade as the standard room was a bit small. Breakfast was great with lots of choice.

Dear Angelita C., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice Hotel and Friendly Staff

Customer review rating 4.4/5

Q. Business - 15/06/2019 AccorHotels certified review

Quiet, clean, friendly and professionnal staff and the breakfast buffet is crazy ;-) One weakness is about the room wich is little bit old but she's still confortable.

Dear Houcine Q., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.4/5

Lynyer Solo - 14/06/2019 AccorHotels certified review

Great location, nice heated pool, good service. Poor, tiny standard room. Ordinary not special 'de luxe' room.

Dear lynda L., Thank you for taking the time to tell us about your experience at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

An excellent hotel with good rooms, food and a pool

Customer review rating 4.4/5

Dennis Couples - 12/06/2019 AccorHotels certified review

Problem finding you by car but everything was excellent from then on

Dear Dennis James Y., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent Stay

TripAdvisor rating 4.5/5

nicole626 Family - 12/06/2019 TripAdvisor review

The hotel is modern, clean, and tidy. The staff could not have been more helpful - they offered travel advice, restaurant recommendations, and even helped with my French pronunciations. The restaurant is excellent - the food was very very good and our waiter, Aurelien, was delightful. When I go back to Aix, this will be my hotel of choice. As excellent as this hotel is, it is worth noting that it is just outside the old city walls so there is a short walk to get to the heart of the old city. If you are driving into Aix or will be meeting a bus tour, this is the hotel for you. The cute hotels inside the city walls are just too hard to get to with a private vehicle. I highly recommend a stay in this hotel.

Dear clients, It is with great pleasure that we have read your comment about your recent stay with us. It is always extremely rewarding for our teams to see that their services are appreciated. Looking forward to seeing you again, receive Dear Clients, the expression of our best feelings. Sincerely, Juliette PERON Executive Director

Very comfortable and fantastic location

Customer review rating 4.4/5

Anthony A. Couples - 09/06/2019 AccorHotels certified review

The staff were so helpful and friendly..The bed was so comfortable, a small but lovely bedroom.

Dear Anthony A., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great hotel.....very disappointing restaurant and poor unprofessional service

Customer review rating 4.4/5

Anonymous Couples - 08/06/2019 AccorHotels certified review

Lovely room and balcony. Front desk was very helpful and pleasant. We were not matched up well to a suitable restuarant considering the level of the hotel. We wanted a lovely bistro with a good ambiance but more upmarket....Like the hotel.

Dear Anne H., Thank you for taking the time to tell us about your experience at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very pleasant stay

Customer review rating 4.4/5

Anonymous Couples - 06/06/2019 AccorHotels certified review

Personnel were professional, helpful and friendly. Room was good, bed was comfortable. if back in Aix en Provence, will certainly stay here again.

Dear Hani F., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great amenities - fun poolside

Customer review rating 4.4/5

Anonymous Couples - 06/06/2019 AccorHotels certified review

Lovely

Dear Staci H., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dirty rooms, hotel in extremely bad shape, carpets in passages with stains and holes

Customer review rating 4.4/5

Rolf S. Couples - 02/06/2019 AccorHotels certified review

The first room had vomit stains in on the carpet in front of the toilet door. We immediately told reception about this. They first sent up a chambermaid that wanted to clean the bathroom after about 30 min., after another 15 min. someone else came up who told us that the stain was part of the decor...... Certainly this did not satisfy us. As a result we were assigned another room on the same floor. Upon inspection we found out that the bathroom ceiling was black with mold. Considering the health hazard we asked for another room and decided to check out next day. Reception gave us another room and helped us to find a room in the Renaissance hotel. As a result of this hotel experience we decided to cancel our booking with another Mercure hotel in Lyon. If you take the time to have a look at my record with your hotel group it should make you feel uneasy to have lost a loyal customer!

Dear Rolf S., Thank you for taking the time to tell us about your experience at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

It was a good experience.

Customer review rating 4.4/5

Nk Solo - 31/05/2019 AccorHotels certified review

Hotel staff was very helpful and courteous. Location is great. Price was too high and should have included breakfast.

Dear Niloufar K., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

An excellent hotel in a wonderful town

Customer review rating 4.4/5

Peter H. Couples - 27/05/2019 AccorHotels certified review

We only stayed for one day but were extremely well looked after and had a fabulous time. A big thank you to all the staff, it really is a lovely hotel very central to everything you would want to see in Aix en Provence.

Dear Peter H., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great staff - small dark room

Customer review rating 4.4/5

D. Friends - 26/05/2019 AccorHotels certified review

The staff were extremely friendly though on arrival there was no help with our luggage and no ramp at the stairs. The room was functional but very dark and small.

Dear Birgitte D., Thank you for taking the time to tell us about your experience at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

The hotel does not measure up to similar class hotels

Customer review rating 4.4/5

Mike Couples - 25/05/2019 AccorHotels certified review

The hotel is aging and not being kept up to standards. It looks and feels old. Entry is via stairs. Very difficult to people with injured knee. Room is rather small. Parking and breakfast are rather expensive. Hotel staff is friendly. No good access to parking

Dear Mike E., Thank you for taking the time to tell us about your experience at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

wonderful hotel, great service, excellent value

Customer review rating 4.4/5

Jeff L. T. T. Families - 25/05/2019 AccorHotels certified review

pretty close to perfect. stayed in a suite that opens to a lovely terrace (note all terraces are connected so not much for outdoor privacy), peaceful ambiance but the best was the genuine attitude of all staff. Nice breakfast included.

Dear Jeffrey S., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Super friendly and helpful staff

TripAdvisor rating 4.5/5

Global57024750778 Solo travel - 19/05/2019 TripAdvisor review

I regularly stay at the hotel as an airline crew member, but this time I was there as a regular guest (participation to the Ironman 70.3 Pays d'Aix 2019). The staff, as usual, were very friendly and helpful. Super nice of them as well to prepare a nice breakfast at 5 o'clock in the morning, allowing all participants to load up some time before the race.

Dear Customer, Thank you for taking a moment to share your experience with the Grand Hotel Roi Rene Aix en Provence MGallery by Sofitel. We thank you warmly for your compliments about the professionalism of the team and the welcome that has been reserved for you. We are very pleased that you have chosen our hotel to accommodate you during your participation in L'IRONMAN du Pays d'Aix and that you have appreciated the attentions reserved for our hosts/athletes. It is a pride to have you among our regulars and we look forward to seeing you soon Best Regards, Juliette Peron General Manager
Customer review rating 4.4/5

Sylvia Friends - 18/05/2019 AccorHotels certified review

comfortable, nice and clean, good service.

Dear Sylvia D., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Friendly staff in a nice property

Customer review rating 4.4/5

Philippe B. Solo - 17/05/2019 AccorHotels certified review

Very accommodating staff. Very nice property. (Elevators seem very unreliable if not dangerous)

Dear Philippe B., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mary C, Edinburgh

TripAdvisor rating 4.5/5

Mary C Couples - 16/05/2019 TripAdvisor review

Our overall experience with this hotel was excellent. The accommodation was superb, the staff were very attentive and the food was great. We had a fabulous terrace which over looked the pool and the ambience was amazing.

Dear Mary C. The team of the Grand Hotel Roi Rene Aix en Provence MGallery by Sofitel thank you for your kind comment about your last stay. In MGallery Hotels, our mission is to make our guests experience a memorable experience through the quality of our products, our services and services, and it is a pride for us to know that your stay was a success. It would be with great pleasure that we welcome you to our hotel at your next stop in Aix en Provence. Best Regards Juliette Peron General Manager
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