Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery 4 stars

TripAdvisor rating 4.5/5 1,422 reviews
Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery
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Hotel extras

  • Right in the heart of Aix-en-Provence

  • Outdoor heated swimming pool from April to October

  • Gastronomic restaurant and creative bar

  • Brunch every Sunday morning

  • Paid private parking (booking recommended) and paid public parking nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request (Nearby)
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Outdoor heated pool
  • Babysitting on request (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Copy/print service available

Hotel location

Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery

24 boulevard du Roi René
13100
aix en provence
france

Tel: +33442376100

Fax: (+33)4/42376111

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    MARSEILLE PROVENCE At 30km / 18.64 miles

  • By plane

    NICE COTE D'AZUR At 175.02km / 108.75 miles

  • By train

    GARE AIX TGV At 20km / 12.43 miles

  • By train

    SNCF AIX CENTRE At 0.5km / 0.31 miles

GPS :43.523922, 5.450275

Our accommodations

The Grand Hôtel Roi René offers 134 bright and cozy rooms with a calm and relaxing atmosphere, perfect for unwinding after a pleasant day in sunny Provence. Modern decor, flat-screen satellite TV, minibar and safe. Bathroom with bathtub or shower, high-end products, bathrobe, slippers, hairdryer, tea and coffee making facilities. Free Wi-Fi access.

CLASSIC ROOM, 1 double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 double bed, pool view

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

DELUXE ROOM, twin beds, pool view

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

DELUXE ROOM, 1 double bed, terrace and pool view

  • Max. number of persons: 2
  • Area: From 23
  • Most of the accommodation: TERRACE *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Suite, 1 king-sized bed, pool view

  • Max. number of persons: 3
  • Area: From 37
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

LA TABLE DU ROI

Type of cuisine: Bistronomy

The La Table du Roi restaurant offers authentic and poetic Provençal cuisine. Depending on the season, choose to sit in the restaurant, on the terrace or in the winter garden.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'INTEMPOREL

Photo non contractuelle / Strictly non binding

Relax at any time of day in our l'Intemporel bar. Our head barman, Jean-Luc Parodi, will introduce you to his signature cocktails, such as the Roi René using Beaumes de Venise Muscat, as well as other local specialties.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 85

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Grand Hôtel ROI René Aix-en-Provence Ctr-MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,375 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,422 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Pleasant hotel but slightly shabby/worn in places

Customer review rating 4.4/5

J G. Couples - 14/08/2019 AccorHotels review

Hotel was let down by some decor which was damaged/tired. Room was dusty. Staff were friendly

Dear Sir G., We thank you for sharing your thoughts on your last stay at Grand Hôtel Roi René Aix-en-Provence Centre-Mgallery. We are glad to know that you appreciate our staff. We take note of your remarks about the room it will help us to raise again the level of our services. We will be proud to welcome you for a next time to offer you the best of our services to enjoy your stay. Best regards, Juliette Peron General Manager

Aix visit last minute

Customer review rating 4.4/5

Andrew V. Couples - 14/08/2019 AccorHotels review

We booked last minute on our way to Monaco, we loved the town so much we extended for a total of 3 nights. The hotel, room, pool and service were all great. If you have a car book parking in advance, as it is limited, but a station is close by.

Dear Sir V., We thank you for sharing your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. Sincerely, Juliette Peron General Manager

Very good experience

Customer review rating 4.4/5

Rosane S. Solo - 06/08/2019 AccorHotels review

The hotel is really good, very well located. The staff was great, in special, breakfast team. In general, a very good team. The room was nice, bed very comfortable. However, the hotel needs renovation - carpets and etc.

Dear Mrs de Barros S., We thank you for sharing your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. Sincerely, Juliette Peron General Manager

perfect, Vikash at the front desk makes all the differance, he is a top notch service man.

Customer review rating 4.4/5

Anthony B. Business - 02/08/2019 AccorHotels review

It was great, as mention above, the manager at the front desk "Vikash" is a true professional. It keeps me coming back to the hotel. the air-condition was working properly and the room was good.

Cher Monsieur B., Nous tenions à vous remercier d’avoir pris quelques instants pour évaluer votre séjour au Grand Hôtel Roi René Aix-en-Provence Centre-MGallery. Les retours positifs tel que le vôtre sont une formidable source de motivation pour nos équipes et nous sommes heureux que vous ayez passé un séjour agréable dans notre hôtel. Nous serions enchantés de vous compter à nouveau prochainement parmi nos hôtes, et dans l’attente nous vous souhaitons une agréable semaine. Sincères Salutations, Juliette Peron Directrice Générale
Customer review rating 4.4/5

Anonymous Couples - 31/07/2019 AccorHotels review

Amost enjoyable experience with great staff and good food. The only adverse comment we would make is that the decoration and carpeting in the bedroom floors and the corridors need attention

Dear Sir B., We thank you for sharing your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services and we take your remark into consideration, your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. Sincerely, Juliette Peron General Manager

The People Make the Hotel

TripAdvisor rating 4.5/5

AChaleyC Family - 30/07/2019 TripAdvisor review

I am a firm believer that a hotel is only as good as its people. MGallery in Aix-en-Provence has one of the most spectacular teams I have seen in a hotel in a very long time. Filipe greeted me in the car park immediately upon arrival with a very warm greeting and an extra speedy assistance because he saw that my infant daughter was not feeling well. Throughout my stay he was always present and recognized us - running around the side entrance to let us in with the stroller, or helping to carry it down the steps. Truly a gem. The Front Desk team was extraordinary. If I could take Melanie home with me I would. Upon arrival she seemed to take it personally that my daughter was ill, and before I had completed my check in, she had already called to request that a doctor come to the hotel to see her ON A SUNDAY. But it did not end there - she followed up personally multiple times throughout the visit, and left a note upon our departure. Kevin was extremely gracious, and ran out to the pharmacy late at night to collect the medicine since my daughter was already asleep. He was careful to knock quietly and was back super quickly. He too remembered us throughout our stay. There were three notable individuals in the restaurant and I wish I had their names. They made me feel extremely welcome, even with a sick and messy baby. The first gentleman is French, with dark blonde hair, and served us Sunday evening in the courtyard along with a lovely young woman from Ecuador who was absolutely delightful with my daughter. The other young man had dark hair and was there Sunday evening and served us at the pool Monday for dinner, again, remembering who we were and asking how she was feeling. The icing on the cake was to run into the General Manager on Monday, and before I had a moment to say anything, she said "You must be the mom with the sick baby". THAT is how well they communicate and follow through, and THAT is how good the service is. I have spend my career in Guest Relations in luxury hotels, and when I called my husband to tell him about this experience, I told him that it was one of the first times that I felt treated the way that I have always worked to treat others. And for once, I can truly appreciate that service from the other side. I am forever grateful and cannot recommend the hotel enough. MERCI BEAUCOUP!

Dear Mrs, We thank you for sharing all your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, our staff and that you felt welcome. Your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. We also hope that your daughter feels better. Sincerely, Juliette Peron General Manager

The hotel room and restaurant were very good. We had a very bad experience with the front desk upon our arrival.

Customer review rating 4.4/5

Anonymous Couples - 24/07/2019 AccorHotels review

The hotel room and restaurant were very good. We had a very bad experience when we checked in and were told we could not park our car despite having been reassured by the reservation person that we could. It required us calling Accor Reservations who could not connect us to Customer Service but suggested we speak with a manager. The manager immediately handled it but it had taken about an hour and a half of us trying to deal with the issue. We also saw that on 7/17/19 AM a female front desk clerk who spoke Spanish was very unhelpful to an older Spanish-speaking client who needed to plug in some machine and did not have the correct adapter. The restaurant was quite good and the restaurant service was excellent.

Dear Rosaline V., We thank you for sharing your thoughts on your last stay at Grand Hôtel Roi René Aix-en-Provence Centre-Mgallery. We are glad to know that you appreciate the quality of our restaurant. Nevertheless, we take note of your remarks about the check-in and apologize for the trouble you had at your arrival, it will help us to raise again the level of our services. We will be proud to welcome you for a next time to offer you the best of our services to enjoy your stay. Best regards, Juliette Peron General Manager

luxurious stay in aix

TripAdvisor rating 4.5/5

L7108KFanthonya Couples - 24/07/2019 TripAdvisor review

great place to stay if you like luxury , they have it all in one place , pool , air conditioning , resturaunt , bar and friendly staff. location to center of town is great too. all within walking distance

Dear customer, We thank you for sharing your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. Sincerely, Juliette Peron General Manager

Beautiful hotel but be sure to reserve parking

Customer review rating 4.4/5

Rsalmon Couples - 22/07/2019 AccorHotels review

The hotel is beautiful. Very comfortable rooms and the in-room refrigerator was most appreciated. Staff was very nice and helpful. I think travelers would find it useful if your website more clearly called out the limited on-site parking and warned people that when making reservations if traveling by car they should reserve parking as well.

Dear Sir R., We thank you for sharing your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. Sincerely, Juliette Peron General Manager

Good service but old hotel - charming downtown Aix , well located but would need refresh, carpets,..

Customer review rating 4.4/5

C. Couples - 22/07/2019 AccorHotels review

Some rooms with balcony in the corners are very badly located, very old carpets in corridors, some old painting on the wall … Overall good service, breakfast, pleasant open area near the pool

Dear Sir C., We would like to thank you for taking a moment to tell us what you think about your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. Your satisfaction are our priority and it seems that this time, we have not well managed to meet all your expectations: we therefore present you our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juliette Peron General Manager

Best Customer Service

Customer review rating 4.4/5

Scott M. Business - 21/07/2019 AccorHotels review

The staff is the best I have ever experienced. This is the first time I have been to Aix-en-Provence and everyone made me feel like I was at home, greeting me and asking how my day went. Truly Amazing!! I will definitely be back.

Dear Sir M., We thank you for sharing your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. Sincerely, Juliette Peron General Manager

Outstanding Hotel & Staff

Customer review rating 4.4/5

Mike H. Business - 21/07/2019 AccorHotels review

Spending 2 weeks in a Hotel while on business can be a real strain on the nerves. The staff here went out of their way to ensure a great stay.

Dear Mike William H., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

This is a bright hotel with an exceptional staff

Customer review rating 4.4/5

M C. Families - 09/07/2019 AccorHotels review

Our hotel contacted us the day before we were to arrive to inform us that their AC was not working. This was during a sudden heatwave in July. They had already made arrangements for us to stay with the Grand Hotel Rene Roi. We could not have been more appreciative or pleased upon our arrival. The staff was professional yet personal, our rooms were sharp, the bartender staff made excellent crafted cocktails and provided good suggestions for placed to dine that night. Their location was also central to anything we cared to do and within walking distance. The buffet breakfast had many options and was kept well stocked. Overall, I would recommend this hotel without hesitation. We enjoyed our stay!

Dear customer, We thank you for sharing your positive comments on your last stay at the MGallery Grand Hôtel Roi René Aix-en-Provence. We are glad to know that you appreciate our services, your satisfaction is our priority. We will not fail to share your compliment with our teams and we hope to welcome you again soon in our establishment. Sincerely, Juliette Peron General Manager

Comfortable stay

Customer review rating 4.4/5

Wally Business - 01/07/2019 AccorHotels review

The hotel is a little dated but the staff are great. Gym is small but the pool got plenty of use in the Southern French Heat wave. As a gold Accor member I expected a better reception but I guess they were just very busy. Unfortunately this was my fifth and last trip to Aix but the location is great and overall I recommend it as a great spot to relax in Aix.

Dear Walter Shane B., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Loved it!

Customer review rating 4.4/5

Greg Families - 22/06/2019 AccorHotels review

The hotel was lovely. We thoroughly enjoyed the rooms, the terrace on one of our rooms, the pool, the fitness center, and the location. The staff was very friendly and helpful. The water with fruit at the front desk was a nice little touch. There wasn't enough parking for our first night but the front desk clerk gave perfect directions for how to get to the parking garage across the street.

Dear Gregorymr B., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Relaxing and luxurious

Customer review rating 4.4/5

Anonymous Couples - 17/06/2019 AccorHotels review

The rooms were outstanding with the best view of the city.

Dear Teresa T., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant Hotel ina very good location

Customer review rating 4.4/5

Angelita C. Couples - 17/06/2019 AccorHotels review

The hotel is nice although it may need some updating, as it's rooms are a bit old fashioned. I was used to another McGallery in Lyon and found this, although very comfortable, not at the same level. While being located in the centre of town, it also has a swimming pool, which is a great plus in the summer months. One can walk to all locations, which is wonderful. Rooms are nice, we decided to upgrade as the standard room was a bit small. Breakfast was great with lots of choice.

Dear Angelita C., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice Hotel and Friendly Staff

Customer review rating 4.4/5

Q. Business - 15/06/2019 AccorHotels review

Quiet, clean, friendly and professionnal staff and the breakfast buffet is crazy ;-) One weakness is about the room wich is little bit old but she's still confortable.

Dear Houcine Q., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.4/5

Lynyer Solo - 14/06/2019 AccorHotels review

Great location, nice heated pool, good service. Poor, tiny standard room. Ordinary not special 'de luxe' room.

Dear lynda L., Thank you for taking the time to tell us about your experience at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

An excellent hotel with good rooms, food and a pool

Customer review rating 4.4/5

Dennis Couples - 12/06/2019 AccorHotels review

Problem finding you by car but everything was excellent from then on

Dear Dennis James Y., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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