Hotel - Grand Hôtel Roi René Aix en Provence Centre MGallery by Sofitel
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Mgallery by Sofitel Hotel

Grand Hôtel Roi René Aix en Provence Centre MGallery by Sofitel

24 boulevard du Roi René 
13100  AIX EN PROVENCE
FRANCE

877 reviews
TripAdvisor Rating Based on 877 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Outdoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  EUR
  • Babysitting on request  (Nearby)
  • Air Conditioning
  • Airport shuttle
    • MARSEILLE PROVENCE (Paying)
    • NICE COTE D'AZUR (Paying)
  • Languages spoken at the hotel
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Babysitting on request  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 9 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The Grand Hôtel Roi René offers 134 bright and cozy rooms with a calm and relaxing atmosphere, perfect for unwinding after a pleasant day in sunny Provence.Modern decor, flat-screen satellite TV, minibar and safe. Bathroom with bathtub or shower, high-end products, bathrobe, slippers, hairdryer, tea and coffee making facilities. Free Wi-Fi access.

  • 134 rooms
  • 134 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 12 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,521 reviews

Our guest reviews for Grand Hôtel Roi René Aix en Provence Centre MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 877 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Kip Couples - 16/09/2017
« Outstanding service from start to finish »

Vikash welcomed us on arrival and assisted us with our many questions

AccorHotels certified review
Anonymous Couples - 10/09/2017
« ? »

Normal

AccorHotels certified review
Anonymous Families - 09/09/2017
« Clean & pleasant »

Pleasant

TripAdvisor review
alimur22 Couples - 06/09/2017
« Ok, but not as good as previous visit »

This is the 2nd time we have stayed in this hotel and we left this time feeling slightly deflated. It wasn't bad, but not as good as our previous visit (which had prompted the return). The hotel isn't a budget hotel, so we expected better levels of service. Our visit started badly when the hotel said we couldn't park in the hotel car park as we hadn't booked it - we had - via telephone, but they denied this. Our room- a deluxe with terrace, was small and crampt and the terrace we had unusable as it was in a corner and over looked by the neighbouring room. Breakfast is good and the hotel restaurant is decent too. The staff in the restaurant were pleasant and attentive. Aix is a lovely but busy small city/big town- worth a stop over if you are travelling further south.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Hôtel Roi René MGallery by Sofitel. We try continuously to deliver the best services to our customers. That's why your feedback is very important to us. We are glad to read that you enjoyed the restaurant and the breakfast because we take care about the quality and flavor of our products that we serve. However, we are sorry for the annoyance regarding the parking, we will share this information with our staff to avoid this incident in the future. We hope that you will give us the opportunity to better serve you in the near future. Elisabeth MENDES - Operations Manager

AccorHotels certified review
Anonymous Couples - 04/09/2017
« Perfect and frustrating »

Some of your services are fantastic, such as the breakfast patisseries , the politless of the team , the smile of the lady in charge of the breakfast Some are a des ater for what should be the best hotel in town Management of parking : des ater , not enough , and unclear message No concierge No supported little shop Some are very surprising : close during night

AccorHotels certified review
Alasdair S. Couples - 03/09/2017
« Mixed »

Lovely hotel, helpful staff, well placed. However, having paid in cash during check out, I am still awaiting the £300 to be returned to my account after the initial card authorisation. The poor communication or lack of regarding this has soured the overall experience unfortunately. Alasdair S.

AccorHotels certified review
Peter Couples - 03/09/2017
« Wonderful stay »

Our second time at this lovely hotel and another wonderful experience. The facilities are marvellous - lovely pool, excellent restaurant and terrace facilities. The staff are always extremely friendly and helpful. A very big thank you to ALL the team for making us so welcome.

AccorHotels certified review
Mona Couples - 03/09/2017

Excellent level of service, staff going above and beyond our expectations. Very comfortable bed. The room was a bit small though. Very clean premises. Premium feel all around.

AccorHotels certified review
Lynn Couples - 31/08/2017
« Lynn »

Perfect. Lovely Hotel, great location. The pool was extremely welcome for a cooling dip in the August heat. Fantastic breakfasts. Very obliging and cheerful staff. A very good Hotel and one we would highly recommend. Only Would have liked a room with a terrace/patio but previous reviews warned of 1st floor being a smoking floor? So requested a higher floor.

TripAdvisor review
Couples - 31/08/2017
« Un equal quality »

I staid in the hotel 3 nights and had a very mixed experienced On one side, the best patisserie breakfast I never seen , and people on phone able to adjust reservation on an amazing understanding On another side, no concierge, no help to find little thing as cuff bottom this site working bad , no correct parking , no understanding that parking not used shall be removed , and , at end a negative justificatif email Very strange , but maybe typical of french approach , perfect but annoying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We would like to thank you for taking the time to tell us your experience at the Grand Hôtel Roi René MGallery by Sofitel. It's a pleasure to receive your warm comments about the quality of our breakfast and the professionalism of our employees. Please know that our staff at the reception is always at your disposal to respond to all your needs. We take your remarks into account, to continuously improve the quality of our services. We hope to welcome you again. Sincerely, Elisabeth MENDES - Operations Manager

AccorHotels certified review
Bernadette A. Friends - 30/08/2017
« Mrs »

Good food , rooms extremely comfortable & friendly helpful friendly staff .

AccorHotels certified review
Amanda Couples - 27/08/2017
« overall, good stay here. »

Drinks were overpriced at the pool/ bar. Room could have been cleaned better- robe was used and had a long black hair on it. staff very friendly! kids too noisy at the pool great locations. would suggest adding morning coffee to the lobby.

AccorHotels certified review
Anonymous Solo - 27/08/2017

Love the hotel. The staff are all very professional and very friendly and go above and beyond.

AccorHotels certified review
Jms Families - 27/08/2017
« very nice hotel, great location, friendly staff »

see above

AccorHotels certified review
Freya W. Families - 24/08/2017
« Happy Holiday »

Excellent service at the front desk, there was quite a q when checking out but immediately more staff were on hand. All the staff at the hotel were helpful and professional, the rooms were spotless and the breakfast very good. Would definitely recommend this hotel if you are staying in Aix en Provence.

AccorHotels certified review
Anonymous Couples - 21/08/2017
« Good location, hotel needs a revamp of rooms »

Generally good, initial room was not up to scratch but staff made an effort to change our room which was better but not the standard of a deluxe double

AccorHotels certified review
Paul V. Couples - 21/08/2017
« Looks like a four star hotel but no one told the employees »

The hotel is well located close to the centre the common spaces are pleasant and the rooms comfortable but the personnel seemed unaware that they were there to help clients, they were nice and incompetent.

AccorHotels certified review
Sam Couples - 20/08/2017
« Excellent short stay »

Good hotel with friendly and helpful staff

AccorHotels certified review
James M. Solo - 16/08/2017
« Fantastic property »

My room was very nice with lots of closet space. Everyone was very helpful and kind. I loved having breakfast and lunch on the deck by the pool. This place is nice for an evening drink, too. Breakfast was great....such a variety of food. The bathroom is stocked with high-end toiletries and a robe and slippers. The air conditioning was much appreciated after a hot day of walking around. The hotel is within walking distance to most Aix attractions but is in a quiet part of the city. The only thing I didn't like was the wifi reception. I had trouble getting wifi in my room. It was no problem in the lobby but for some reason I had a lot of trouble in my room.

AccorHotels certified review
Paul Couples - 15/08/2017
« Excellent »

Excellent stay. Friendly informative staff.

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