Hotel - Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel

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4.5/5 1,109 reviews
All hotels in Aix en provence
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Nearby)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  EUR
  • Babysitting on request  (Nearby)
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 9 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The Grand Hôtel Roi René offers 134 bright and cozy rooms with a calm and relaxing atmosphere, perfect for unwinding after a pleasant day in sunny Provence.Modern decor, flat-screen satellite TV, minibar and safe. Bathroom with bathtub or shower, high-end products, bathrobe, slippers, hairdryer, tea and coffee making facilities. Free Wi-Fi access.

  • 134 rooms
  • 134 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 12 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Baby bed
    • Automatic temperature control
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 3,292 reviews

Our guest reviews for Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,109 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Jonas A. Business - 12/06/2018
« After having stayed at other MGallery hotels, I was expecting between service and value for money. »

The hotel is very well located in Aix, which often visit. The common areas are of suitable quality and be able to have your breakfast overlooking the pool area was nice. However, I find that the hotel lacked in three areas: (i) service; (ii) the quality of the room; and (iii) taking the membership in the Le Club into account. So upon arrival, there was no customary drink voucher (Le Club) and no upgrade (Le Club). The room was almost claustrophobic (not at all what I expected from MGallery). In terms of service, at breakfast there was a small note that you could ask for a cooked breakfast, but the staff did not ask for this so I only saw it when I had completed my breakfast the second day before checking out; so a bit disappointing. As for the bar, I ordered a "Le Memorable", which meant that the bartender would compose something for you. The waiter came back and asked what I wanted in the drink. I said that I do not have any constraints (all mixers, all kinds of alcohol and fruit would be fine). He insisted on guidance so, I said "vodka", when he then wanted more ingrédients, I said no "the whole point is to be surprised". Then the drink (which was good) was served 30 minutes later, which was too long for my company of colleagues.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Amneus, Thank you for taking the time to tell us about your experience at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. We are sorry that your experience did not meet your expectations; please allow us to express our sincere apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We remain at your entire disposal for any further information you might want to discuss. Our phone number is: (+33) 4.42.37.61.04 It is our hope that you will give us the opportunity to serve you better in the future. Sincerely, Elisabeth MENDES - Operations Manager

AccorHotels certified review
Marion Couples - 08/06/2018
« Happy traveller »

We were very happy with the hotel. Staff were very courteous and helpful at any time we were seeking assistance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth MENDES - Operations Manager

AccorHotels certified review
Lawrence Friends - 07/06/2018
« Excellent hotel experience »

Excellent staff, nice modern rooms, excellent amenities, and nice dining.

AccorHotels certified review
Lesley W. Couples - 01/06/2018
« Well staffed, very enjoyable stay in the centre of Aix »

The front of house was helpful & efficient, as was the valet parking. Nothing appeared rushed, resulting in an air of calm & serenity.

AccorHotels certified review
Allyson C. Families - 30/05/2018
« Lovely stay at very well-run hotel »

Very relaxing stay where everything worked as it should

AccorHotels certified review
Dave Couples - 30/05/2018
« No value for money »

Most of the city in renovation, the room is too small, the restaurant is very good.

AccorHotels certified review
Patricia Couples - 29/05/2018
« Made to feel very welcome by the extremely helpful and friendly staff. »

The hotel is well located. The staff were excellent: professional but friendly. They happily met our requirements when we wanted only a light meal on the Monday evening. Our room was comfortable,although we did not make as much use of our terrace as we might have because the division between terraces is slight and our neighbours turned out to be smokers, which we very definitely are not. It was a shame that on Tuesday morning the coffee served with my breakfast in the room was not hot enough, because the lid 0f the coffee pot was bent and did not close properly. However we would certainly stay at the hotel again.

TripAdvisor review
Couples - 28/05/2018
« Touring Provence »

We stayed at Roi Rene Aix-en-Provence in May 2018. The staff at the hotel were efficient & could not have been more helpful. The front of house & valet parking was perfect. We will be staying in another Accor hotel in July, the Francis in Bath, we hope this too will meet the same exacting standards

AccorHotels certified review
Mary P. C. Couples - 27/05/2018
« We were very impressed by the helpfulness of your staff and the cleanliness of the room. »

This was our 5th visit to your hotel. We found the staff very helpful and the atmosphere of the hotel was divine.

AccorHotels certified review
Jason Couples - 27/05/2018
« Faultless. »

Hotel is well positioned for the old town. All staff were fantastic. Room was very inviting and spotlessly clean.

TripAdvisor review
Couples - 27/05/2018
« Mary C, Edinburgh, Scotland »

This is our 4th visit to the Grand Hotel Roi Rene in Aix-en-Provence. We really enjoy staying here as the hotel has a 'boutique' fell to it. The staff are very friendly and helpful. The rooms are very smart and the breakfast is excellent.

AccorHotels certified review
Anonymous Business - 26/05/2018
« Prima »

Prima

AccorHotels certified review
Rhonda H. Couples - 24/05/2018
« A very pleasant stay »

We had a most pleasant stay in your hotel. The staff were most friendly and helpful and our room most comfortable. We had dinner and breakfast at again the service and quality of the food was excellent. We had such a pleasant stay we decided to stay again on our return to Aix on June 4 and I check the price on Trivago and Accor. We were quoted at Re eption when we went to inquire €198 per night. When I explained that Trivago listed the room discounted to €184 and Accor discounted a further 10% the gentleman at reception agreed to the €174 price. However, when we received our booking confirmation it said €198 which was not what we had agreed to.GKDDFBQT is the confirmation number for our reservation for June 4. Could you please look into this matter for me as I have sent a separate email and received no reply.Thank you

AccorHotels certified review
Gail S. -. A. F. A. Friends - 23/05/2018

Front hotel staff were wonderful and very helpful with translations!!!!

AccorHotels certified review
Anonymous Solo - 23/05/2018
« Excellent in every way--room, breakfast, convenience, and the staff. »

I found the room to be perfect. It was the right size without wasting space; the bed was comfortable and all the lights allowed flexibility. The hotel staff were great and very pleasant, especially those serving breakfast. The hotel is conveniently located and easy walking distance of some excellent restaurants.

TripAdvisor review
Solo travel - 20/05/2018
« relaxing , elegant »

excellent sanctuary from nearby hustle of Cour Mirabeux... room very comfortable, modern bathroom, comfortable bed, excellent lighting....breakfast super.... easy walk to all sites within Aix. Staff very helpful. though the breakfast staff seemed a bit busy, depending on hour - ? a temporary staffing issue.....

AccorHotels certified review
Brahim C. Business - 16/05/2018

Very nice people the service was excelente

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr c., We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth MENDES - Operations Manager

AccorHotels certified review
Robert R. Solo - 16/05/2018
« Elegant, well located »

Second visit.....elegant, great location and food, including room service

AccorHotels certified review
Andrew Business - 11/05/2018
« Amazing service, first time in France and it made me feel very welcome »

Staff were great, hotel was very tidy and in order and was very welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Goodwin, We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth MENDES - Operations Manager

AccorHotels certified review
Gary R. Couples - 10/05/2018

Great room with terrace, fabulous staff interaction, treated especially well in acknowledgement of our wedding anniversary. Breakfast was superb as well. Best hotel of our 2 week holiday by far!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Rieger, We very much appreciate your comments regarding your stay at the Grand Hôtel Roi René Aix-en-Provence Centre-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that it will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth MENDES - Operations Manager

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