Hotel - Novotel Montreal Centre
Novotel Hotel Novotel Hotel

Novotel Montreal Centre Hotel

4.0/5 1,941 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Wheelchair access
  • pets allowed 25  CAD
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • PIERRE ELLIOT TRUDEAU
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Leisure and activities

  • Fitness centre
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06H00-22H00
    • Opening hours : Week-end 06H30-22H00
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 227 rooms
  • 100% non-smoking hotel
  • 63 family rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Air Cooling System
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,724 reviews

Our guest reviews for Novotel Montreal Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,941 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Véronique Couples - 14/11/2018 AccorHotels certified review
« Great »

Everything concerning the room was great (temperature was just right for example) only downside was learning on the spot we had to pay 30$for parking!! Deceiving!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Veronique G., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Peter H. Couples - 13/11/2018 AccorHotels certified review
« Conveniently located »

Our stay was fine. Room was comfortable, staff were lovely and helpful. Restaurant food was good and bar service was friendly. We didnt stay long enough to soak it all up

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter h., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegam General Manager

Katie Couples - 13/11/2018 AccorHotels certified review

Novotel is one of our corporate account hotel. I had stayed at different hotels under our corporate account and found that Novotel is the only hotel so far which has a smaller room than the other hotels which I had reserved under the corporate rate which I found it to be a surprise. Under the reservation, it said superior double room (so I guess it is not superior as I thought).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Q., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

John S. Couples - 13/11/2018 AccorHotels certified review
« Great location for Bell Centre »

The Novotel in downtown Montréal is great value and great service . It is perfectly located if you are going to a show or event at the Bell Centre. We ate at their restaurant and had a great meal before going to our concert. It is also close to shopping. We came by train and walked from the train station to the hotel (October) . The staff was very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear John S., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

Anita Couples - 13/11/2018 AccorHotels certified review
« Ok »

Check in was ok. The room was not clean when I arrived. Large, dried on, water stain (maybe urine) on the couch. No hand cream or hair conditioner in the bathroom (had to ask housekeeping for these items). No soap dish by the sink or the shower. No ledge to place my own toiletries in the shower either. Bar and staff were great. Bar menu had limited choices for food though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mS. C. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Andrea Couples - 13/11/2018 AccorHotels certified review
« Stay-cation »

Upon arriving the staff was very helpful and polite. We checked in, which was quick and helpful. The security of the hotel elevators is a bonus for me and added an extra sense of safety being downtown. The room was very clean and modern. Check out was just as easy and quick. I am very satisfied with the quality of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea J., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

John B. Couples - 12/11/2018 AccorHotels certified review
« Feel like home »

Warm and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear John B., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

John Business - 11/11/2018 AccorHotels certified review
« A wonderfully placed hotel in Montreal with an attentive and efficient staff. »

Had another wonderful conference at this establishment. Service and attention to detail is always appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John L., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Thelma A. L. Friends - 07/11/2018 AccorHotels certified review
« Enjoyed the environment and had a lovely stay. »

The room was what we expected; awesome and clean. What we did not appreciate was the lack of information that was not provided; usually a touring attraction guide or binder of info is kept on the desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grace N., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan Novotel Montreal Center

Anonymous Couples - 07/11/2018 AccorHotels certified review
« Great location »

The location was great, the rooms were clean but on the small side. Parking was crazy expensive - $30 a day so consider leaving the car at home, ours never left the lot because the hotel is very close to transit and it's easy to grab Ubers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Anonymous Couples - 07/11/2018 AccorHotels certified review
« Expectations met »

Overall good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General Manager

Rosalyn Couples - 05/11/2018 AccorHotels certified review
« Great location, clean, comfortable stay. »

Enjoyed the location and cleanliness/state of room. The bed was comfy but very squeaky. Underground parking is helpful but tight squeeze for our car. Overall a great trip and I would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosalyn L., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Anonymous Business - 05/11/2018 AccorHotels certified review

Overall a good experience, clean facility, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Theo Couples - 04/11/2018 AccorHotels certified review
« Novotel stay »

Very happy with the amenities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thieu P., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Anonymous Business - 04/11/2018 AccorHotels certified review
« Novotel Montreal is excellently located with friendly staff »

Hotel is in a great location, staff were friendly and room had sufficient electrical plug-ins.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.S. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

R I. T. Friends - 02/11/2018 AccorHotels certified review
« Acceptable until the last night »

We were content with our stay until the last night. The bed looked as though it had been made but on turning back the duvet to go to bed my wife discovered that the bed had not in fact been made. I telephoned Reception to express my dissatisfaction but as it was nearly 10pm we decided to make the bed ourselves. It was in this process that we discovered that the mattress cover/blanket was not large enough to cover the mattress nor was the sheet. We remade the bed and the following morning asked the receptionist about the situation. Unfortunately it was not the same person I had spoken to the previous evening so she had to check with her colleagues. Eventually, as we collected our luggage ready to leave the hotel we were told that Housekeeping had signed off the bed as made. This was clearly not the case but no offer of compensation was made for our inconvenience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert T., Thank you for taking the time to tell us about your experience at the Novotel Montréal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Deegan General manager

Professor M. L. Business - 01/11/2018 AccorHotels certified review
« Back in Montreal - business and hockey - a very pleasant stay »

I have stayed in several hotels in Montreal over the years and this time chose the Novotel Montreal Centre. Good location, excellent facilities and rooms meant a very comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melvyn L., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Geneviève Business - 01/11/2018 AccorHotels certified review
« Loved it. »

I was extremely satisfied with my experience. The room was beautiful and the staff very friendly. The homemade cookies were great. I will definetely stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Genevieve G., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

Michael P. Business - 01/11/2018 AccorHotels certified review
« Always fantastic »

Super friendly staff, nice big rooms, great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear micheal P., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

Sara Business - 01/11/2018 AccorHotels certified review
« Nothing to complain about. »

We were satisfied with the staff and the hotel overall. It was clean and looked well kept.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sara C., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

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