Novotel Montreal Centre Hotel 4 stars

TripAdvisor rating 4.0/5 2,026 reviews
Novotel Montreal Centre
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+ 23 Services
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Hotel extras

  • In the heart of the city

  • Restaurant, bar, and terrace

  • Sports room open 24 hours a day

  • Indoor public paying car park, which can be accessed from the hotel

  • Free WiFi

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Pets allowed 25.00 CAD
  • 100% non-smoking hotel
  • Air conditioned
  • PIERRE ELLIOT TRUDEAU
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 8 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Montreal Centre

1180 rue de la Montagne
H3G 1Z1
montreal
canada

Tel: +15148616000

Fax: (+1)5148610992

Contact email

Check-in from 15h00

Check out up to 12h00

  • LUCIEN L'ALLIER :   ORANGE LUCIEN L'ALLIER

  • PEEL :   GREEN PEEL

  • By plane

    MONTREAL At 0.1km / 0.06 miles

  • By plane

    MONTREAL MIRABEL At 35km / 21.88 miles

  • By plane

    PIERRE ELLIOT TRUDEAU At 20.11km / 12.5 miles - Shuttle paying

  • By plane

    PLATTSBURG INTL AIRPORT At 100km / 62.14 miles

  • By train

    GARE CENTRALE At 0.5km / 0.31 miles

GPS :45.496681, -73.572604

Currently, close to our hotel

Rock'n'Roll Oasis Montreal Marathon

From 22/09/2019 to 22/09/2019

At 912 m

Biosphere, Museum of the Environment, Montreal, visit

From 01/01/2018 to 31/12/2019

At 3.7 km

Osheaga, festival

From 02/08/2019 to 04/08/2019

At 4 km

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior 1 King Bed And 1 Sofa

  • Max. number of persons: ‌4
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior 2 Double Beds

  • Max. number of persons: ‌4
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with king-size bed, recently renovated, free local calls & high-speed Internet

  • Max. number of persons: ‌2
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

L 'O RESTAURANT ET LOUNGE

Type of cuisine: International

A warm welcome awaits you at the L'Ô restaurant, which offers a simple and generous seasonal menu. Enjoy elegantly-prepared cuisine with international and local influences. Open from 6am until midnight

Lunch

11:30 - 16:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L O

Photo non contractuelle / Strictly non binding

Bar L'Ô, located within the restaurant, is the ideal place to enjoy a drink after a long day's work or a day spent exploring Montreal. Our array of cocktails and menu of tempting options are sure to tantalize your taste buds.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 118 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Montreal Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,294 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,026 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.4/5

Anonymous Couples - 09/07/2019 AccorHotels certified review

Our stay at the Novotel was lovely. It would have been nice to have a room with a better view but overall the experience was positive

Dear Mrs A., Thank you for the great review of our hotel! I have noted in your profile to assign you a front facing room whenever possible! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General Manager

The stay was good, barring initial inconveniences

Customer review rating 4.4/5

Usman A. Business - 02/07/2019 AccorHotels certified review

On the day of my arrival, the air conditioning in my room was not working. I was switched to a different room, where the air conditioning was not working again. I was switched to a 3rd room, where the air conditioning was finally working. It was a bit of an inconvenience as it was a bit late in the night. Barring this, the stay was pleasant otherwise.

Dear Mr. A., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General Manager
Customer review rating 4.4/5

Karen L. Business - 02/07/2019 AccorHotels certified review

Very Good

Dear Ms L., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General Manager

A GENERIC HOTEL EXPERIENCE THAT LACKED PERSONAL CONNECTION

Customer review rating 4.4/5

Stephan Couples - 01/07/2019 AccorHotels certified review

Check-In and Out was friendly, easy and bland. The representatives acted like they cared, but it was clearly apparent that they were indifferent. I had asked (online) for a room with a nice view (If Possible) and I mentioned that my wife and I were in town to celebrate my 50th Birthday. The hotel either ignored my request or simply failed to acknowledge the result of my request... and I was not wished a Happy Birthday. It would have been so easy to make me happy...but I guess the Hotel and its staff are not interested in performing simple acts of kindness or customer service that goes beyond the bare minimum. (Why ask online if a customer has special requests (twice) if it's going to be ignored or not read?) The room was clean, the bed was comfortable, and we were not disturbed by any noise. It was a perfectly acceptable stay, in a perfectly acceptable hotel. But, I will probably never stay there again...because I need to stay in a more Human environment.

Dear Stephan N., Thank you for taking the time to tell us about your experience at the Novotel Montréal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you, and celebrate your birthday, in the near future. Sincerely, Thomas Deegan General Manager

a great stay very helpful staff

Customer review rating 4.4/5

Fred A. L. Business - 30/06/2019 AccorHotels certified review

excellent time room large and comfortable comfortable bed breakfast above average and good food. had light meal at restaurant one night excellent also sat outdoors most important was Helene at front desk she helped my wife and myself with directions, suggestions She is a first rate gem another staff member Kaela was also very helpful.

Dear Fred l., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

Especially pleased at check-in to be welcomed so nicely by your front desk staff especially you staff person with glasses who works during the day. She was so kind to uf

Customer review rating 4.4/5

Anonymous Families - 29/06/2019 AccorHotels certified review

Room was very clean, well updated, and breakfast was excellent.

Dear Linda J., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

A very friendly and comfortable hotel, located in downtown with conveninet access to all popular places.

Customer review rating 4.4/5

Arun R. Couples - 29/06/2019 AccorHotels certified review

Got a warm welcome on arrival. And the front office was very co-operative in giving us an extension of time for checking out on departure. The room was clean and comfortable.

Dear Arun Kumar R., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

excellent

Customer review rating 4.4/5

Anonymous Business - 27/06/2019 AccorHotels certified review

All was very good. Room was comfortable breakfast was good

Dear Mr. A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General Manager

Excellent hotel in central location downtown

Customer review rating 4.4/5

Barbara Business - 27/06/2019 AccorHotels certified review

As always Novotel are really good hotels and this was no exception. Room was spacious and comfy and bathroom was very well fitted out with a great shower. Also had nice extras like iron/board to redo creased business clothes before meetings. Staff welcoming and helpful. If I had one gripe (hence the 9 rating) it was lack of facilities for those of us that only drink normal black tea or hot night time drinks. Nothing in room, bar coffee sachets and rose tea, no milk at all, had to ask at bar for some. No kettle (asked at reception, they didn't have kettles available). Luckily I had bought my own tea bags and hot chocolate sachets with me and managed to get the coffee machine to provide only hot water to a cup. Not the best mechanism but adequate. Colleagues in other hotels told me they had exactly the same refreshments as well. In an climate of international travel I am surprised that there was such little choice in a well known global brand of hotel.

Dear Ms. R., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

Disappointing

Customer review rating 4.4/5

Caroline Families - 26/06/2019 AccorHotels certified review

I found that this establishment did not live up to my expectations and experience of hotels in Australia and the Asia Pacific region. The level of service did not match that of other stays at Novotel or Accor establishments. No information about breakfast options or cost were offered. Check-in was conducted by a clerk who was on the phone to another person. There was no personal interaction. One vial of shampoo, one bar of soap, 2 teabags and one serve of coffee is not adequate for 2 guests. Towels which were soiled or torn do not impress guests.

Dear Caroline W., Thank you for taking the time to tell us about your experience at the Novotel Montréal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address these problems and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Deegan General Manager

Great hotel

Customer review rating 4.4/5

James Friends - 24/06/2019 AccorHotels certified review

Very pleasant. The Rooms appeared to be recently renovated and were very stylish. Staff was knowledgeable and friendly. It’s a very nice hotel i’d Be happy to stay again

Dear James C., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

Great staff, great location.

Customer review rating 4.4/5

Mauricio K. K. Business - 24/06/2019 AccorHotels certified review

Very good from start to end. Check in was done quickly and easy, handled key and went straight to my room. Wonderful breakfast setting with plenty of options. Enjoyed the convenient location and went every night somewhere near by to eat and drink. At the end of my stay, just gave the key back and they closed my account in no time. Liked their trust in me. Hope to be back there in my future stays.

Dear Mauricio K., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

Weekend stay

Customer review rating 4.4/5

Steve Business - 24/06/2019 AccorHotels certified review

Business

Thank you Mr. K. for the great review of our hotel! We are glad that you enjoyed your stay! I am happy to see we have not missed a step over all the years you have been coming to stay with us. We hope to welcome you back soon! Sincerely, Thomas Deegan General Manager

Novotel is clean, comfortable, conveniently located and customer service oriented!!

Customer review rating 4.4/5

Gerri Friends - 19/06/2019 AccorHotels certified review

Upon entering the hotel, I was greeted promptly. My room was clean and equipped with the amenities I was looking for. The beds and pillows were very comfortable. Check out was prompt and courteous. If I were to critique, the only things that would have made it better would be to have a coffee maker in the room, shelves in the shower, to have breakfast included and the price to be lower. Thank you for a lovely stay!!

Dear Gerri M., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, THomas Deegan General manager

Great

Customer review rating 4.4/5

D B. Friends - 18/06/2019 AccorHotels certified review

We had an excellent time with great service.

Dear Dennis B., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Very satisfied!

Customer review rating 4.4/5

Yves Business - 11/06/2019 AccorHotels certified review

charming an lovely team. very good service

Dear yves b., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Very clean, lovely room

Customer review rating 4.4/5

Milly F. Business - 08/06/2019 AccorHotels certified review

We had a bad experience at our Airbnb and had to book a room very last minute. We loved the hotel. Great location.

Dear Emily A., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

BUSY

Customer review rating 4.4/5

Timothy Business - 07/06/2019 AccorHotels certified review

Customer service was substantial. Not a lot of time spent in hotel. Chocolate bar in guest mini bar quite stale. Should be 'circulated' and checked regularly for expiry dates.

Dear Mr. M., Thank you for the great review of our hotel as well as your feedback! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General Manager

Good stay at the Novotel

Customer review rating 4.4/5

Anonymous Business - 07/06/2019 AccorHotels certified review

Nice clean rooms, good restaurant for breakfast and other meals, excellent location.

Dear Mr J., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General Manager

A Good Group Visit

Customer review rating 4.4/5

David L. Business - 06/06/2019 AccorHotels certified review

We stayed at hotel with a bus group of 41 last week 1 night. All was good except thast we had two guests complain about excessive chemical smell in room, and 1 guest found what appeared to be bug remains in bedding, notified front desk, got new room, that room had similar problem.

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