Hotel - Novotel Montreal Centre
Novotel Hotel Novotel Hotel

Novotel Montreal Centre Hotel

4.0/5 1,939 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 139.00 CAD Non member rate
From 132.05 CAD Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Wheelchair access
  • pets allowed 25  CAD
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • PIERRE ELLIOT TRUDEAU
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Leisure and activities

  • Fitness centre
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06H00-22H00
    • Opening hours : Week-end 06H30-22H00
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 227 rooms
  • 100% non-smoking hotel
  • 63 family rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Air Cooling System
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,711 reviews

Our guest reviews for Novotel Montreal Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,939 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
John Business - 11/11/2018 AccorHotels certified review
« A wonderfully placed hotel in Montreal with an attentive and efficient staff. »

Had another wonderful conference at this establishment. Service and attention to detail is always appreciated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John L., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Thelma A. L. Friends - 07/11/2018 AccorHotels certified review
« Enjoyed the environment and had a lovely stay. »

The room was what we expected; awesome and clean. What we did not appreciate was the lack of information that was not provided; usually a touring attraction guide or binder of info is kept on the desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Grace N., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan Novotel Montreal Center

Anonymous Couples - 07/11/2018 AccorHotels certified review
« Great location »

The location was great, the rooms were clean but on the small side. Parking was crazy expensive - $30 a day so consider leaving the car at home, ours never left the lot because the hotel is very close to transit and it's easy to grab Ubers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Anonymous Couples - 07/11/2018 AccorHotels certified review
« Expectations met »

Overall good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General Manager

Rosalyn Couples - 05/11/2018 AccorHotels certified review
« Great location, clean, comfortable stay. »

Enjoyed the location and cleanliness/state of room. The bed was comfy but very squeaky. Underground parking is helpful but tight squeeze for our car. Overall a great trip and I would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosalyn L., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Anonymous Business - 05/11/2018 AccorHotels certified review

Overall a good experience, clean facility, friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Theo Couples - 04/11/2018 AccorHotels certified review
« Novotel stay »

Very happy with the amenities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thieu P., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Anonymous Business - 04/11/2018 AccorHotels certified review
« Novotel Montreal is excellently located with friendly staff »

Hotel is in a great location, staff were friendly and room had sufficient electrical plug-ins.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.S. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

R I. T. Friends - 02/11/2018 AccorHotels certified review
« Acceptable until the last night »

We were content with our stay until the last night. The bed looked as though it had been made but on turning back the duvet to go to bed my wife discovered that the bed had not in fact been made. I telephoned Reception to express my dissatisfaction but as it was nearly 10pm we decided to make the bed ourselves. It was in this process that we discovered that the mattress cover/blanket was not large enough to cover the mattress nor was the sheet. We remade the bed and the following morning asked the receptionist about the situation. Unfortunately it was not the same person I had spoken to the previous evening so she had to check with her colleagues. Eventually, as we collected our luggage ready to leave the hotel we were told that Housekeeping had signed off the bed as made. This was clearly not the case but no offer of compensation was made for our inconvenience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert T., Thank you for taking the time to tell us about your experience at the Novotel Montréal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Deegan General manager

Professor M. L. Business - 01/11/2018 AccorHotels certified review
« Back in Montreal - business and hockey - a very pleasant stay »

I have stayed in several hotels in Montreal over the years and this time chose the Novotel Montreal Centre. Good location, excellent facilities and rooms meant a very comfortable stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melvyn L., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Geneviève Business - 01/11/2018 AccorHotels certified review
« Loved it. »

I was extremely satisfied with my experience. The room was beautiful and the staff very friendly. The homemade cookies were great. I will definetely stay there again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Genevieve G., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

Michael P. Business - 01/11/2018 AccorHotels certified review
« Always fantastic »

Super friendly staff, nice big rooms, great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear micheal P., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

Sara Business - 01/11/2018 AccorHotels certified review
« Nothing to complain about. »

We were satisfied with the staff and the hotel overall. It was clean and looked well kept.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sara C., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Julie W. Business - 30/10/2018 AccorHotels certified review
« The service was good but the food was awful »

I hosted a meeting for a group of 16-19 people. We had dinner in the hotel On Wednesday night for 16 people. I did not get the name of the catering manager but I found her and her staff very helpful and accommodating. The front desk staff was also very professional and friendly at check in. Members of my group complained about the food. The salmon was dry and the beef was floating a bed of oil and garlic. Most people's food was also cold. The breakfast in the restaurant was good but the hot items were also cold. We had our meeting on Oct 24th all day. Cory is a gem and we love him. He also serviced another meeting that we had last May. The lunch was not acceptable. The two hot dishes were lamb and fish. Two polarizing Not everyone eats fish or lamb. I would have expected at least a neutral main like chicken. We were not given a choice of what the mains would be in advance. At our meeting last May, the food was delicious so I don't know if there is a new chef or what has changed. I am seriously sourcing other hotels in Montreal for my May 2019 meeting

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. W. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Anonymous Business - 29/10/2018 AccorHotels certified review

Nice rooms. Poor gym (old stuff there... treadmill from the 2000')

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Mp Business - 29/10/2018 AccorHotels certified review
« Quiet place to sleep »

Easy time checking in online, but fast check-out wasn't available online and I had to arrange it at the front desk. Room was quiet and comfortable, and used fast check-out on the way out. Staff was friendly, courteous and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miriam P., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Gmc Couples - 28/10/2018 AccorHotels certified review
« Great hotel that allowed us to enjoy and embark on our stay in Montreal. »

Great location. Clean, spacious room. Quiet. Friendly service in the lounge/restaurant. Our only recommendation might be to have the front desk reception staff a bit friendlier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan Général Manager

V. Families - 27/10/2018 AccorHotels certified review
« Very good stay »

I really find the Novotel Montreal a very good choice for a short stay in Montreal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Cholat, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thomas Deegan General Manager

Kevin Business - 26/10/2018 AccorHotels certified review
« Satisfactory »

Good except for check out where I was told after I had already paid my bill that I owed and additional $1 due to the hotels error and could they my credit card to charge me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin W., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I will also follow-up on your situation at check-out, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

Anonymous Couples - 25/10/2018 AccorHotels certified review
« Very friendly and helpful staff »

Great experience.. very clean room, helpful and courteous employees. Terrific location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda H., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 139.00 CAD Non member rate
From 132.05 CAD Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates