Novotel Montreal Centre Hotel 4 stars

TripAdvisor rating 4.0/5 2,010 reviews
Novotel Montreal Centre
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Room 1

Number of guests
Children's age
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Hotel extras

  • In the heart of the city

  • Restaurant, bar, and terrace

  • Sports room open 24 hours a day

  • Indoor public paying car park, which can be accessed from the hotel

  • Free WiFi

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Pets allowed 25.00 CAD
  • 100% non-smoking hotel
  • Air conditioned
  • PIERRE ELLIOT TRUDEAU
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 8 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Montreal Centre

1180 rue de la Montagne
H3G 1Z1
montreal
canada

Tel: +15148616000

Fax: (+1)5148610992

Contact email

Check-in from 15h00

Check out up to 12h00

  • LUCIEN L'ALLIER :   ORANGE LUCIEN L'ALLIER

  • PEEL :   GREEN PEEL

  • By plane

    MONTREAL At 0.1km / 0.06 miles

  • By plane

    MONTREAL MIRABEL At 35km / 21.88 miles

  • By plane

    PIERRE ELLIOT TRUDEAU At 20.11km / 12.5 miles - Shuttle paying

  • By plane

    PLATTSBURG INTL AIRPORT At 100km / 62.14 miles

  • By train

    GARE CENTRALE At 0.5km / 0.31 miles

GPS :45.496681, -73.572604

Currently, close to our hotel

Francos Montreal

From 14/06/2019 to 22/06/2019

At 1.4 km

Biosphere, Museum of the Environment, Montreal, visit

From 01/01/2018 to 31/12/2019

At 3.7 km

Formula 1 2019 Pirelli Canadian Grand Prix

From 07/06/2019 to 09/06/2019

At 3.7 km

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior 1 King Bed And 1 Sofa

  • Max. number of persons: x4
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior 2 Double Beds

  • Max. number of persons: x4
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with king-size bed, recently renovated, free local calls & high-speed Internet

  • Max. number of persons: x2
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

L 'O RESTAURANT ET LOUNGE

Type of cuisine: International

A warm welcome awaits you at the L'Ô restaurant, which offers a simple and generous seasonal menu. Enjoy elegantly-prepared cuisine with international and local influences. Open from 6am until midnight

Lunch

11:30 - 16:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L O

Photo non contractuelle / Strictly non binding

Bar L'Ô, located within the restaurant, is the ideal place to enjoy a drink after a long day's work or a day spent exploring Montreal. Our array of cocktails and menu of tempting options are sure to tantalize your taste buds.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 118 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 60 people

Find out more
Novotel Montreal Centre Meeting Room

Our guest reviews for
Novotel Montreal Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,143 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,010 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Nothing to change

Customer review rating 4.4/5

Eric Business - 07/05/2019 AccorHotels certified review

Room was clean and customer service staff just perfect.

Dear Eric B., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Best service for the second time.

Customer review rating 4.4/5

Mahmoud Solo - 07/05/2019 AccorHotels certified review

I had a stressful board exam in Montreal. Your hotel is the best place to stay relax :)

Dear Mahmoud A., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

not the best

Customer review rating 4.4/5

Susie Families - 05/05/2019 AccorHotels certified review

I have stayed with this hotel for many years whenever I have traveled to Montreal or New York I always use your hotel. This time I did not feel the warm welcome I usually get when staying with you. It felt like any other hotel I have stayed at that is not the norm with you. I am not sure my next stay in August will be at this hotel your prices are pretty much the same as other hotels in the area but because I had always had a nice warm and friendly experience I always choose your hotel. I was disappointed.

Dear Suzie C., Thank you for taking the time to tell us about your experience at the Novotel Montréal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I am disappointed to hear that you did not feel welcome, is there something specifically that happened? I hope you will reconsider and stay with us again to give us the chance to make up for this stay. Kind regards, Thomas Deegan General manager

Didnt meet my expection

Customer review rating 4.4/5

Rene Business - 05/05/2019 AccorHotels certified review

Why I choose Novotel since I got deep impression during my last staying in Novotel Budapest, while for this round, not as good as last time, what I saw somehow to improve are: 1, Sofa is quiet dirty; 2, I saw the guy wipe the table with rag, and wipe the chair with same rag in dinning room; 3, I would say the breakfast was not as good as Budapest's, may not comparable while it was what I saw.

Dear Yin X., Thank you for taking the time to tell us about your experience at the Novotel Montréal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Deegan General Manager

Great!

Customer review rating 4.4/5

Colleen C. Solo - 02/05/2019 AccorHotels certified review

Overall, I appreciate that I was able to access by public transit. Thank you for those who spoke in English and overlooked my lack of French. I seriously appreciate it. Very clean. Loved the abstract style of the hotel! One thing, kit jars don’t seem to hold their chocolate well in the fridge or they may have been old. Otherwise great time!

Dear Colleen C., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

very good

Customer review rating 4.4/5

Robert J. S. Solo - 02/05/2019 AccorHotels certified review

as always my stay was vcery good The staff was excellent and gave me excellent service. The only problem i had was the bathroom shower faucets in room 912 Mitchell said they are waiting for a part tp come to fix it. It did not come in when i was there. The shower works but the pressure is very low and the attachment hose does not work very good

Dear Robert S., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Good, friendly

Customer review rating 4.4/5

Tom Business - 01/05/2019 AccorHotels certified review

comfortable, convenient, clean

Dear Mr C. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Staff friendly, room clean and upgraded

Customer review rating 4.4/5

Anne Couples - 30/04/2019 AccorHotels certified review

Welcoming and friendly staff, pleasant and save environment. A great idea to need your card for your room to access the elevator. Air conditioning was not accessible in the room, which may the room too hot. Opening the window made it too noisy. the duvet on the bed was too hot and there was no cover up sheet. Updated and clean bathroom. Hotel is close to good restaurants and Bell Center!

Dear Ms. D. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Dramatic

Customer review rating 4.4/5

David R. Business - 30/04/2019 AccorHotels certified review

It was ok, not what I had expected. I have stayed at other novatels and this was by far the worst experience.

Dear David R., Thank you for taking the time to share your comments concerning your stay at the Novotel Montréal Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low. I would greatly appreciate it if you would be willing to provide further information about any problem you may have encountered as this will help me better understand what happened in order to anticipate any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Thomas Deegan General manager

Family Stay.

Customer review rating 4.4/5

David C. Families - 29/04/2019 AccorHotels certified review

Good hotel, staff friendly and accommodating. Breakfast and parking a little overpriced but room rates that we had were good. I would use again.

Dear David C. J., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Everything went smoothly and comfortably.

Customer review rating 4.4/5

Anonymous Couples - 28/04/2019 AccorHotels certified review

From a friendly and efficient check-in to a smooth departure, all went well.

Dear Eric V., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Family Stay

TripAdvisor rating 4.0/5

David C Family - 28/04/2019 TripAdvisor review

Very good location and Hotel. Rooms are well maintained and comfortable. Breakfast is well stocked and staff very accommodating and friendly. We stayed with young children and found no issue with this. only niggle is parking seems expensive for $30 per night but this seems to be the going rate for Canadian hotel city parking.

Dear David C Thank you for awarding us a 5 star review. It is very rewarding to know that you enjoyed your stay and that the staff was accommodating! Looking forward to seeing you again, Tom

Satisfactory

Customer review rating 4.4/5

Anonymous Business - 23/04/2019 AccorHotels certified review

The stay was satisfactory.

Dear Ms. H., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

It was excellent.

Customer review rating 4.4/5

Darcy Business - 22/04/2019 AccorHotels certified review

The staff was extremely helpful and engaging. Rooms were clean and service was done in a timely manner. Food was terrific.

Dear Darcy G., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Awesome

Customer review rating 4.4/5

Remi O. Business - 20/04/2019 AccorHotels certified review

The room is spacious with all needed necessities.

Dear Remi O., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Very convenient location, great and friendly service.

Customer review rating 4.4/5

Harold J. Couples - 18/04/2019 AccorHotels certified review

The hospitality was wonderful. This was my second stay at Novatel Centre Montreal and the service was excellent, there was a very wide selection for breakfast. Novatel is within easy walking distance to the Metro and shopping. We will return again in the future.

Dear Harold J., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager
Customer review rating 4.4/5

Jelena Business - 17/04/2019 AccorHotels certified review

First day elumination was working in part of the room only

Dear Jelena K., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. I apologize about the elimination issue you had and I hope it got fixed quickly. Thank you again for sharing your experience, and we hope to welcome you again soon Sincerely, Thomas Deegan General manager

Mrs. P.

Customer review rating 4.4/5

Anonymous Friends - 16/04/2019 AccorHotels certified review

Wonderful stay, beds were comfortable, room clean and updated and staff was helpful. Would stay here again.

Dear Catherine P., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

A great experience in a great location.

Customer review rating 4.4/5

Jenny Business - 16/04/2019 AccorHotels certified review

I enjoyed my stay at Novotel. The hotel is in a great location and was overall quiet. Generally speaking the food was good. Some recommendations: - the scrabbled eggs weren't great, neither were the sausages - why not have a station for tea? It was annoying to wait for staff to come to provide hot water and tea bags when everything else was a buffet - there is a meat plant or something near by. It woke me up several times in the night as trucks would back up and drop large garbage bins - make sure that staff returns to meeting rooms after a snack. For example, we had a morning snack and no staff come to clean up after (we even went out for lunch and no-one cleaned up) - the "private" patio was underwhelming. There is paint/stain peeling off and no cushions on the seats. We also didn't know how to get out there.

Dear Jenny B., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. Thank you for your feedback and suggestions. I apologize for the meeting room that was not cleaned up, I will definitely look into that situation. I am glad that overall you did enjoy your stay and we hope to welcome you again soon Sincerely, Thomas Deegan General manager

All went well except the departure.

Customer review rating 4.4/5

Lu D. Couples - 12/04/2019 AccorHotels certified review

Nice room. Clean hotel. Close to amenities. Fine stay until the morning of checkout. Checkout was at noon. Cleaner came into room at 11 AM (not appreciated) then barged into room again at 11:15 AM. We felt rushed and as a result checked out earlier than anticipated. If that is the normal practice then perhaps you should revisit your guest-friendly practices.

Dear Mr. D., Thank you for taking the time to share your comments concerning your stay at the Novotel Montréal Centre. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I am so sorry to hear about what happened on the morning of your departure. Rest assured that we will be speaking with the room attendant that day to ensure this does not happen again. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you soon. Sincerely, Thomas Deegan General Manager
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