Hotel - Novotel Montreal Centre
Novotel Hotel Novotel Hotel

Novotel Montreal Centre Hotel

4.0/5 1,951 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Wheelchair access
  • pets allowed 25  CAD
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • PIERRE ELLIOT TRUDEAU
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange

Leisure and activities

  • Fitness centre
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06H00-22H00
    • Opening hours : Week-end 06H30-22H00
  • Snack & beverage machine

Business services

  • 8 meeting room(s)
  • Congress center
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 227 rooms
  • 100% non-smoking hotel
  • 63 family rooms
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Air Cooling System
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • WIFI in your room
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 3,791 reviews

Our guest reviews for Novotel Montreal Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,951 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Voyage06745474590 Business - 10/12/2018 TripAdvisor review
« A New Find »

My first stay at this hotel. Great location. The front desk service was terrific. Ate one meal in the restaurant and was really pleased at the service and the quality of the food. Would return and recommend it easily.

Our hotel has responded to the review
Our hotel has responded to the review

Daer Voyage06745474590, What a pleasure to read that you enjoyed staying at Novotel Montreal Centre! Thank you for your nice comments that I will share with the rest of the team. See you soon Tom

Peter Friends - 08/12/2018 AccorHotels certified review
« Perfect »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter C., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Anonymous Business - 05/12/2018 AccorHotels certified review
« Consultant »

Very helpful and friendly front desk staff. Comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim C., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Anonymous Business - 05/12/2018 AccorHotels certified review

One night stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie-Josee R., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Mark C. Families - 04/12/2018 AccorHotels certified review
« Very good. »

Courteous, friendly efficient staff. Excellent food. Nightmare parking a car any bigger than a Fiat 500.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark C., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

Anonymous Families - 01/12/2018 AccorHotels certified review

We have been staying at your hotel every year for the last five years and have always been completely satisfied with our experiences. We especially find Mitchell to be extra accommodating, professional and courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear George E. S., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Michael S. Couples - 01/12/2018 AccorHotels certified review
« Best location »

We were quite pleased with the staff, and the location to the Bell center was essential. My wife’s upcoming knee surgery prevented us from walking great distances. Enjoyed the luncheon and breakfast at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael S., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Steven S. Business - 01/12/2018 AccorHotels certified review
« Great service but sheets too small for the bed »

I've had the same experience two years in a row, the sheets do not fit the bed and are not tucked in, I am very surprised that a 4 star hotel is using the wrong size sheets which are not comfortable. The rest of the experience was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. s., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

L. G. M. Solo - 01/12/2018 AccorHotels certified review
« Excellent »

Nice Room, Early Check In Granted, And Always Friendly Staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear L. Graeme M., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Ines Q. Business - 29/11/2018 AccorHotels certified review
« Modern, clean, and comfortable. »

I enjoyed my stay. I love the downtown location. The room was clean, comfortable and well appointed. The breakfast buffet and the lunches were all delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ines Q., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Roxanne Friends - 27/11/2018 AccorHotels certified review
« Excellent »

Great customer service Clean Beautiful hotel Proximity to Bell Centre and train station

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roxanne Y., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Peter S. Couples - 27/11/2018 AccorHotels certified review
« A very enjoyable stay »

The room had all the facilities we needed. We particularly like the Nespreso machine - just like being at home. Larger cups would have facilitated "Longo" drinks however. The Hotel was fully up to the standards that we expect from a Novotel. This was our first Novotel in Canada, we have rather lost faith in Novotels in the UK due to the "Kids go free" policy, which I am afraid has resulted in our hotel experience being spoiled by badly behaved children - you attract the "wrong sort of child". Surprising "Les enfants" in Canada know how to behave so all was well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter S., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Mitchell N. Couples - 26/11/2018 AccorHotels certified review
« Nice modern room and very friendly staff »

Very friendly staff when checking in. Stayed in the Executive Suite. Room looked nice and modern. Very comfy bed. A few things lacked, such as chipped and peeling paint next to the window, and LED light strip inside the mirror bezel had fallen off and hung limply inside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General Manager

Adriant Business - 25/11/2018 AccorHotels certified review
« Had a great stay again »

I stayed at the hotel for 3 weeks in 2018 and this time for a total of 14 nights (11 and then 3 with a weekend break to Toronto). The staff were great as usual and friendly as ever. It's a great location and has good value rates especially with breakfast included rates. I'll stay again next time I'm in Montreal. It's so handy to everything

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian T., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General Manager

Anonymous Couples - 25/11/2018 AccorHotels certified review

Nice reception. Great location. Very good breakfast. Lighting could be better. Air from vent blowing on sofa couldn’t be avoided.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward J., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Business - 24/11/2018 TripAdvisor review
« Comfortable, conveniently located and good rates »

I have stayed in the Novotel Montreal Centre on a few trips over a few years. I like the location and convenience to the shopping of St Catherines street. It's also a great location for the Bell Centre if you're going to a concert or to see the ice hockey. I'll be back again next trip to Montreal.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian T, What a pleasure to read that you enjoyed staying at Novotel Montreal Centre! Thank you for your nice comments that I will share with the rest of the team. We hope to see you soon Kind regards Tom

Anonymous Business - 23/11/2018 AccorHotels certified review
« Overall Good, one large mistake, one oversight. »

As above, the room was in reasonable cleanliness. For two days, I notice the halls could use a vacuum. When I ran out of Kleenex, the empty box was not replaced. Lastly, I was working late on my last night, ordered room service. After about 2 hrs, I called back down and seemingly my order was misplaced ??? I ended up getting dinner around 9:15 pm :-( On the positive, excellent breakfast and very attentive service in restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.N. Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Thomas Deegan General manager

Business - 23/11/2018 TripAdvisor review
« Centrally located »

As already stated in November of 2014 I really enjoy my stays at this hotel. The location, for me, is excellent. Located near 2 subway lines and access to the underground city has it's advantages. There are numerous restaurants around. I am looking forward to my next stay.

Our hotel has responded to the review
Our hotel has responded to the review

Daer tourlauber2018, Thank you very much for taking the time to share your impression regarding your stay at the Novotel Montreal Center. I am thrilled to read that our location was convenient and that you will be back again! See you soon Tom

Anonymous Business - 22/11/2018 AccorHotels certified review
« It was a short stay but very comfortable. »

the rooms were clean and very functional as were the meeting rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela C., We very much appreciate your comments regarding your stay at the Novotel Montréal Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thomas Deegan General manager

Stacy Families - 20/11/2018 AccorHotels certified review
« Disappointed »

There was a snow storm, We were late getting to the hotel, we drove and it took 14hrs instead of 5, so they give away my room even though I check in online. Then the agent at the desk wanted to me to a double bed when I paid for a King Size Room, but they eventually found a king bed for me. The room was not clean, there was food on the carpet, food in the shower, there was mess on the toilet wall. but trying to talk to them was difficult. but we got the room clean partially, cause the stain on the wall has been there for a while, the pictures online doesn't look like the rooms they have, big different.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stacia B., Thank you for taking the time to tell us about your experience at the Novotel Montréal Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Thomas Deegan General Manager

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