Hotel - Mercure Marseille Centre Vieux Port Hotel
Mercure Hotel Mercure Hotel

Mercure Marseille Centre Vieux Port Hotel

4.0/5 1,296 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  EUR
  • Air conditioned
    • Air conditioning (Nearby)
    • Manual temperature control
  • MARSEILLE PROVENCE
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Cash machine (Nearby)
    • Currency exchange (Nearby)
    • Beauty salon (Paying, Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Thalassotherapy centre
  • Bicycles rental
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00-15:00 / 19:00-24:00
    • Opening hours : Week-end 19:00-24:00 ( sunday )
  • Snack & beverage machine

Business services

  • 18 meeting room(s)
  • Conventions hotel
  • Self service business centre
See all services

Our rooms

Choose a Standard Room or opt for a Superior Room and take advantage of a wide range of services.

  • 200 rooms
  • 120 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 36 family rooms
  • 36 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Web TV
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 3,667 reviews

Our guest reviews for Mercure Marseille Centre Vieux Port Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,296 reviews
Giora S. Friends - 12/07/2018 AccorHotels certified review
« disappointment »

The hotel is beautiful, the rooms are large. The air conditioning is weak and no refrigerator, the Internet does not work and there is no one to complain to.

Philippe Couples - 10/07/2018 AccorHotels certified review
« Nice Location and renewed hotel, but doubt on the cleanliness »

We were there for one night and the personal was kind, the breakfast was nice and the room seemed to be clean, however, we met a big cockroach in the bathroom running around the toilet and that is really scary and worrying about the general cleanliness of the hotel.

D. F. Business - 10/07/2018 AccorHotels certified review
« reasonably good but not feeling to be in a 4* hotel »

overall good, but veiling dirty, and could not hang my jacket anywhere in the room (other than inside the cupboard, already full as staying 4 nights); I believe it is the first hotel room without any hook I experienced in my life, thanks for this

Anonymous Business - 09/07/2018 AccorHotels certified review
« Value for money »

Complete package. Had a wonderful stay. Will definitely stay again.

Sandeep Business - 09/07/2018 AccorHotels certified review
« Very good experience, »

good hospitality and service by all staff including the duty manager at the time of checked in. They promptly helped to arrange the room as I arrived earlier in the morning and also offered a welcome coffee. You may look at lift operation which was out of service for few hours and caused some delay due to large no of conference guests staying in the hotel.

Lorenzo R. Business - 08/07/2018 AccorHotels certified review
« Good but elevator was broken which meant a lot of walking up stairs »

Great, Friendly and helpful staff. But in a 4 star hotel I would expect a better bathroom package including shampoo & skin cream.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorenzo R., Thank you for taking the time to share your experience. I am sincerely sorry for the inconvenience caused by the breakdown of one of our lifts. We have everything to work so that it reabsorbed as soon as possible, however I understand that it has caused you. In order to better express our regrets, I will credit your silver card of 2000 points of courtesy. I hope I will have the opportunity to welcome you on a future visit to Marseille in better conditions. Kind regards Véronique Gagliardi Assistante de direction

Bernard G. Business - 07/07/2018 AccorHotels certified review
« Just perfect.... »

Good location, nice people customer friendly,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernard g., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Centre Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Véronique Gagliardi Direction assistant

Np Couples - 06/07/2018 AccorHotels certified review
« Convenient and efficient location »

Staff helpful, stay comfortable, good location.

Hdln Couples - 04/07/2018 AccorHotels certified review
« Ras »

Ras

L. P. Business - 30/06/2018 AccorHotels certified review
« friendly & pleasant »

the availability of the staff make things so easy...

Michael J. L. Couples - 26/06/2018 AccorHotels certified review
« We would stay again.... »

The only shortcoming with the hotel is the lack of a restaurant.

Kaddour Business - 25/06/2018 AccorHotels certified review
« A.B »

Sympa

Paul Couples - 24/06/2018 AccorHotels certified review
« Good location, nice hotel »

The wait for the elevators was long during breakfast and dinner times. Good experience overall though. The room had some dated equiqment, like a docking station for an older iphone/ ipad. Enjoyed my stay overall. Breakfast was great.

Willie S. Couples - 17/06/2018 AccorHotels certified review
« Extremely Satisfied »

Extremely Satisfied

Ovidio C. Couples - 12/06/2018 AccorHotels certified review
« Excellent and Friendly. »

like always Mercure was friendly and warming. Staff professional and helpful!

Geoffrey S. Couples - 10/06/2018 AccorHotels certified review
« Memorable stay »

Enjoyed the stay. Staff helpful. Was surprised that for a 4 Star Hotel, there were no glasses and cups except for plastic and paper. Also no options to have more than one cup of tea as only 2 tea bags in room.

Michael F. Couples - 08/06/2018 AccorHotels certified review
« Nice clean hotel, well located and a good bar »

Good room, great shower, and good bar. The location was very good, walking distance of nearly anywhere you would want to visit while in Marseille. We did not eat at the hotel so cannot comment on the food. K

Ulysses S. Solo - 07/06/2018 AccorHotels certified review
« Nice hotel »

Everything was very good. Thank you all for making my stay lovely. If I come back to Marseille I will again choose Mercure Marseille.

Alexandre L. Couples - 04/06/2018 AccorHotels certified review
« Too small and everything too tight for the price. »

I had expected much more for the price, I have no particulat complaint : everything was by the book, but as I go rarely in hotels, I was very disappointed by the lack of luxury feeling, small area of the room, narrow, thin and short rolls of paper, tight shower, cheap low bracket bathroom linen, anemic air conditionning, empty mini-bar with just one water bottle offered. The room was clean and tidy, the personnel was adorable, but for the money I was expecting more. This overall feeling to be in a box was shocking for both me and my wife. Hopefully we enjoyed much more the vieux port and the bouillabaisse of Marseille. The hotel was the problem of our stay. I politely tried to explain that to the person at the reception, not her fault.

Raymonde R. Friends - 31/05/2018 AccorHotels certified review
« Excellent »

Very comfortable, very good location, staff very friendly, very good service. Thank you

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