Mercure Marseille Centre Vieux Port Hotel 4 stars

TripAdvisor rating 4.0/5 1,454 reviews
Mercure Marseille Centre Vieux Port Hotel
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Hotel extras

Spacious, modular meeting rooms, upscale facilities, rooms fully renovated in 2012, Lobby Lounge Bar 1.13, undercover private car park, free WIFI: You'll be delighted by the quality services offered by the Mercure Marseille Centre Vieux Port

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • Air conditioned
  • MARSEILLE PROVENCE
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Bicycles rental
  • Ski hire facilities (Nearby)
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Self service business centre

Hotel location

Mercure Marseille Centre Vieux Port Hotel

1 rue Neuve Saint Martin
13001
marseille
france

Tel: +33496172222

Fax: (+33)4/96172233

Contact email

Check-in from 14h00

Check out up to 12h00

  • MARSEILLE PROVENCE :   NAVETTE AEROP GARE ST CHARLES

  • RTM :   83 VIEUX PORT

  • RTM :   1 COLBERT

  • RTM :   2 BELSUNCE COLBERT

  • By plane

    MARSEILLE PROVENCE At 25km / 15.54 miles - Shuttle paying

  • By train

    SAINT CHARLES At 2km / 1.24 miles

GPS :43.298807, 5.375029

Currently, close to our hotel

La Canebière in Marseilles, visit

From 01/01/2018 to 31/12/2019

At 373 m

Old Port of Marseille, walk

From 01/01/2018 to 31/12/2019

At 535 m

De Calais, Bruno Serralongue, exhibition

From 30/06/2018 to 19/08/2019

At 644 m

La Major Cathedral, Marseille, visit

From 01/01/2018 to 31/12/2019

At 838 m

Horizontal Alphabet (black), exhibition

From 25/08/2017 to 25/08/2019

At 1.1 km

Basilica of Our Lady of the Guard, Marseilles, visit

From 01/01/2019 to 31/12/2019

At 1.6 km

Château d'If in Marseille, tour

From 01/01/2019 to 31/12/2019

At 4.5 km

Château Borely, Marseille, tour

From 01/01/2016 to 31/12/2019

At 4.7 km

Our accommodations

Choose a Standard Room or opt for a Superior Room and take advantage of a wide range of services.

Classic Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 22
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Superior Room with 1 king-size bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Privilege Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Classic Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 22
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Superior Room with 1 king-size bed and 1 sofa bed

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Our restaurants and bars

LE FRIOUL

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 415 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Mercure Marseille Centre Vieux Port Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,834 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,454 reviews

Poor Service VS the Hotel fees.

TripAdvisor rating 4.0/5

732abdelk Business - 14/07/2019 TripAdvisor review

Poor Service VS the Hotel fees. You call the central desk and you can stay all.day long for a service. the breakfast is NOT for.a 4stars hotel. The customer feels very well the cost saving of Mercure Hotel!! Quality decreasing.

Customer review rating 4.3/5

Alena Couples - 05/07/2019 AccorHotels certified review

It’s comfortable location, nice room, perfect work of housekeeping, reception and very good breakfast. But we were a little bit confused that the fridge was working not normal temperature. Actually it was around 10 degrees. Also we asked 2 glasses for wine tasting in our room, but this had been rejected. So We had to buy these glasses in market.

Basic hotel with good location

Customer review rating 4.3/5

Anonymous Couples - 03/07/2019 AccorHotels certified review

The hotel is well located, near the Vieux-Port, the room was normal, with a big bed, the breakfast normal nothing extraordinary!

no A/C and internet

Customer review rating 4.3/5

Tarik R. Business - 01/07/2019 AccorHotels certified review

stayed and the hotel between June28 and July01. had 2 privilege rooms. no A/C was working snd internet was out. at last they put me on a lower category room for the same price and still the A/C wasn't working. need to have some king of compensation!!

What the hell kind of 4-star hotel is that?????!!!

Customer review rating 4.3/5

Tia Families - 27/06/2019 AccorHotels certified review

AWFUL!!! Booked a 4* hotel for our anniversary trip, expecting a full-service hotel, once we had checked in, realised it was more of a no-frills 3*, if that were possible. More along the lines of an Ibis hotel. Digustingly awful textured walls in our room, bathroom was all plastic, and rainfall showerhead dripped a few drops of water at full pressure. Normal showerhead had good pressure but was at waist height, so washing my hair was a terrible experience. Very small tv in our room. Room service menu was just a thin A4-card printed on both sides. I wish I had taken photos. Hotel services menu was similar. In the mini bar, was 1 small bottle of water between husband, infant, and myself. Faint smell of cigarettes lingered in the room, even though we kept the window open at all times during our stay. We were both bitten on our legs by something on the first night. No cot for the infant was offered. Upon calling technical services to fix the showerhead, we were told it's not possible as it is Sunday. Very very very disappointed with the product and service.

very good view and clean room

Customer review rating 4.3/5

Shin-yan Business - 23/06/2019 AccorHotels certified review

I stayed this hotel for the first time. But I have usually stayed at this group hotels. The room is very clean and calm. The staffs are very friendly and kind. It is very convenient to get the tram and bus to visit in the city center and the port.

Perfect location to explore old Marseille

Customer review rating 4.3/5

William P. Couples - 20/06/2019 AccorHotels certified review

This hotel is definitely value for money. The staff are up to Accor’s high standards from reception to restaurant. But the beauty of this hotel is its position. My wife and I were able to explore old Marseille on foot with ease and return via the attached shopping centre. Our only disappointment was the quality of the WiFi. We were only able to get on when we were in the restaurant.

Great Location, wonderful staff

Customer review rating 4.3/5

Anne Couples - 12/06/2019 AccorHotels certified review

We enjoy staying in the Mercure Privilege rooms, the rooms are bigger and well located in the hotel. This hotel is close to the Old Port, the parking is secure, relatively easy access to the hotel. We'd recommend this hotel to anyone wanting to stay in Marseille.

Elevator broken, no assistance with baggage up 6 flights of stairs, poor check-in

Customer review rating 4.3/5

Annabel Friends - 10/06/2019 AccorHotels certified review

Very poor experience staying at this hotel. Elevator was broken when we checked in and was put in a room on the 6th floor without any assistance with carrying bags up all the flights of stairs. Power was also not working in the room so was unable to charge electronics which we required. Room was also without a sofa bed as originally booked for. Check in procedure was long and tedious.

Satisfied customer .

Customer review rating 4.3/5

Anonymous Business - 10/06/2019 AccorHotels certified review

Very GOOD choice of hotel by the Franco British Association of Architects for our Marseilles Reunion. And for me, 78 year old: most helpful reception staff, excellent breakfast choices, very good location and clean, pleasant and comfortable bedroom. A little too much noise from the bedroom above mine late in the night, but those problems have to be expected sometimes.

It was perfect.

Customer review rating 4.3/5

Aura S. Business - 09/06/2019 AccorHotels certified review

Good services, clean, hospitality.

Comfortable and well looked after

Customer review rating 4.3/5

Charles D. Solo - 09/06/2019 AccorHotels certified review

Same as above!!

OK

Customer review rating 4.3/5

Anonym Business - 09/06/2019 AccorHotels certified review

Kongress

Mr

Customer review rating 4.3/5

Francis G. Business - 04/06/2019 AccorHotels certified review

It was comfortable

Excellent and central location

Customer review rating 4.3/5

Robert B. Business - 04/06/2019 AccorHotels certified review

Very convenient location for the centre of Marseille. Good sized and nicely furnished room.

Very good

Customer review rating 4.3/5

Anonymous Couples - 04/06/2019 AccorHotels certified review

Great staff who offered us a free upgrade

Perfect service

Customer review rating 4.3/5

Anonymous Business - 29/05/2019 AccorHotels certified review

Reception staff always welcoming and efficient. Rooms well equipped Only point for improvement: email following fast checkout was incomplete (final bill)

Convenient, quiet and very comfortable

Customer review rating 4.3/5

Ann Couples - 27/05/2019 AccorHotels certified review

Quietest hotel we've stayed at during the night. No problem sleeping. Clean and comfortable with good facilities, plenty for breakfast with pleasant, helpful staff. The choice on the bar snacks was a bit limited but the good location so near to the town centre meant that finding a good restauruant locally was no problem. The port was a few minutes walk away.

Easy, no problems.

Customer review rating 4.3/5

Anonymous Business - 22/05/2019 AccorHotels certified review

Everything was fine. Not sure the system for re-using towels worked. They always gave me new ones. Also would have liked to have CNN on the TV.

Great

Customer review rating 4.3/5

Anthony Q. Business - 19/05/2019 AccorHotels certified review

Very nice - kristina on reception was amazing

Dear Anthony Q., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Centre Vieux-Port. It is always a pleasure to receive positive feedback. We will share them with Krisitna. We thank you for her. Sincerely, Véronique Gagliardi Assistante de direction
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