Mercure Marseille Centre Vieux Port Hotel 4 stars

TripAdvisor rating 4.0/5 1,414 reviews
Mercure Marseille Centre Vieux Port Hotel
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Hotel extras

Spacious, modular meeting rooms, upscale facilities, rooms fully renovated in 2012, Lobby Lounge Bar 1.13, undercover private car park, free WIFI: You'll be delighted by the quality services offered by the Mercure Marseille Centre Vieux Port

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • Air conditioned
  • MARSEILLE PROVENCE
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • icon_thalassoNearby
  • Bicycles rental
  • Ski hire facilities Nearby
Business services
  • 18 meeting room(s)
  • Conventions hotel
  • Self service business centre

Hotel location

Mercure Marseille Centre Vieux Port Hotel

1 rue Neuve Saint Martin
13001
marseille
france

Tel: +33496172222

Fax: (+33)4/96172233

Contact email

Check-in from 12h00

Check out up to 12h00

  • MARSEILLE PROVENCE :   NAVETTE AEROP GARE ST CHARLES

  • RTM :   83 VIEUX PORT

  • RTM :   1 COLBERT

  • RTM :   2 BELSUNCE COLBERT

  • By plane

    MARSEILLE PROVENCE At 25km / 15.54 miles - Shuttle paying

  • By train

    SAINT CHARLES At 2km / 1.24 miles

GPS :43.298807, 5.375029

Our accommodations

Choose a Standard Room or opt for a Superior Room and take advantage of a wide range of services.

Classic Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 22
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Superior Room with 1 king-size bed

  • Max. number of persons: x2
  • Area: From 25
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Privilege Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 30
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Classic Room with twin beds

  • Max. number of persons: x2
  • Area: From 22
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Superior Room with 1 king-size bed and 1 sofa bed

  • Max. number of persons: x3
  • Area: From 25
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Our restaurants and bars

LE FRIOUL

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 18

  • Maximum size: 415 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 300 people

Find out more
Mercure Marseille Centre Vieux Port Hotel Meeting Room

Our guest reviews for
Mercure Marseille Centre Vieux Port Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

4,509 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,414 reviews

Monsieur

Customer review rating 4.3/5

Mohamed B. Solo - 12/04/2019 AccorHotels certified review

Very polite reception staff and room is good location is good

Refurbished but seems to be operating on a shoestring

TripAdvisor rating 4.0/5

pamelab76 Couples - 12/04/2019 TripAdvisor review

Thin towels, paper cups and three teabags in rooms. The sink in our room was blocked, after two requests was fixed. No concierge and no information where restaurants were. When you are in a foreign city!!!!!! had dinner in on the first night. An inedible soggy club sandwich. Big chunks of lettuce and a sliver of ham. To top it off,we are Accor + members. After being asked to show our card were reluctantly given a welcome drink. Our membership was noted when we booked. Not happy

Executive Vice President

Customer review rating 4.3/5

Topolski Business - 28/03/2019 AccorHotels certified review

It was good. The room was large, but basic. Bathroom towels could be softer and it would be nice to have a face cloth as well.

Very satisfied with my stay.

Customer review rating 4.3/5

Cameron Solo - 23/03/2019 AccorHotels certified review

Convenient close access into central Marseille with helpful staff. Rain shower head didn't seem to have enough pressure (certainly when running on floor 11). Might want to rethink the shower arrangement.

modern hotel, spacious room, nice breakfast, but some things to improve

Customer review rating 4.3/5

Stefano Couples - 09/03/2019 AccorHotels certified review

Good location a few minutes walking from port, quiet. Very spacious room. Nice breakfast, lot of choice. Issues: two mattresses for a double bed... that's hard to forgive! We left the towels hanging to avoid washing them... but (as too often) they were instead replaced. Please train your staff properly, or don't waste cardboard announcing green efforts that are not respected!

Dear Guest, I thank you for having time to share your experience regards to your last stay. I well notice your coments about the towels and I will relay your remarks to the housekeeper in order it nerver happen in the future. Best regards, Véronique Gagliardi Director assistant
Customer review rating 4.3/5

Anonymous Couples - 08/03/2019 AccorHotels certified review

great Hotel in the City Center!nice room , clean and cosy .Professional and welcoming Service at reception. The breakfast was a Little bit expensive. Special offers will get more customers included me !

Customer review rating 4.3/5

Jomasprot Solo - 03/03/2019 AccorHotels certified review

Good value for money for this time period, very centrally located, close to the city center, halfway between the Old Port and the railway station. The room was a bit hot and the A/C didn' t seem to work properly

nice room in nice hotel and first class breakfast

Customer review rating 4.3/5

Michel Couples - 26/02/2019 AccorHotels certified review

My wife and myself spent 4 nights at the hotel Mercure near Vieux Port. The location is central and the hotel is well maintained. We had a room on the 11th floor with a view on La Bonne Mère and the Vieux Port. The room was large with a fairly large double bed. Because we are "senior", we had free breakfast consisting in a buffet with a large choice of prepared or fresh products, served in a large, clear dining room. Overall a nice experience.

Perfectly situated hotel with nice comfort

Customer review rating 4.3/5

Elisabeth Couples - 18/02/2019 AccorHotels certified review

Quiet, nicely situated hotel. Great breakfast. Calm ambiance at the hotel, staff always available and helpful.

Good hotel in a good location

Customer review rating 4.3/5

Howard Couples - 15/02/2019 AccorHotels certified review

Friendly, efficient staff. Spacious, clean room with a comfortable bed. Close to the old port and adjacent to a shopping mall.

Well located hotel and good value for money

Customer review rating 4.3/5

Steve Couples - 11/02/2019 AccorHotels certified review

The hotel was not easy to find by car but once we did we found the facilities and services were very good.

Dear Stephen R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Centre Vieux-Port. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Véronique Gagliardi Manager assistant

Pleasant stay at Mercure Vieux Port

Customer review rating 4.3/5

Marc L. Business - 09/02/2019 AccorHotels certified review

When arriving, the check-in went fast. Had asked for a room away from the elevator, which was accomodated. Breakfast was ( always) excleent and complete.

Great stay

Customer review rating 4.3/5

Jeff Business - 02/02/2019 AccorHotels certified review

Great hotel in a central location

Great hotel, well-located

Customer review rating 4.3/5

Piers L. Families - 15/01/2019 AccorHotels certified review

All good.

Disappointing

Customer review rating 4.3/5

Sofia Business - 15/01/2019 AccorHotels certified review

I booked a Superior room with kings size bed direct with the hotel. The bed turned out to be two singles put together with a hard strip running over the top to hold them together. The room although described as superior was run down, with holes in the doors and bits falling off walls. As I arrived late in the evening and exhausted I reported this the following morning and I was given a free upgrade to a Premier room. This room was better. The bed wasn't two joined together but the decoration of the room was still run down and poor. The cleaning of the rooms was almost non existent. Breakfast was also poor with very little available especially for vegetarians. This is the second time that I stayed at the hotel as my first experience was fine. My last stay was in high season and I don't know if more care is taken during that time. I usually stay at the intercontinental and don't think I would stay at the Mercure again.

Dear sofia M., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marseille Centre Vieux-Port. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, we will check with the breakfast team what was wrong during these days, they are not used to behave such a way . Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Véronique Gagliardi Assistante de direction

Lovely hotel good location

Customer review rating 4.3/5

Michelle Couples - 29/12/2018 AccorHotels certified review

Stayed for 4 nights. Staff were friendly and helpful. Close to port and train station. Good location for shopping

CORRECT

Customer review rating 4.3/5

V. G. Business - 17/12/2018 AccorHotels certified review

excellent accueuil

I would repeat

Customer review rating 4.3/5

Josep M. Business - 13/12/2018 AccorHotels certified review

everything was nice.

Great location and surprising nice view from my room.

Customer review rating 4.3/5

C-rad Business - 12/12/2018 AccorHotels certified review

Since this was a business trip, didn't spend much time in the room. But breakfast was great and the view from my room was surprisingly nice. Everything worked as expected and was confortable.

Dear Conrad B., Thank you for taking the time to share your opinion and hope that we will have the opportunity to welcome you soon. Sincerely, Véronique Gagliardi Director assistant

Good location

Customer review rating 4.3/5

Takashi Business - 11/12/2018 AccorHotels certified review

Good location for shopping and sightseeing Staffs were kind and helpful Enjoyed the stay

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