Pullman Abidjan Hotel 5 stars

TripAdvisor rating 5.0/5 137 reviews
Pullman Abidjan
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+ 23 Services
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Room 1

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Hotel extras

  • A private transfer service on demand.

  • Sample the French and Africanspecialties in our restaurant

  • Profitez d'une vue imprenable sur la lagune Ebrié et la baie de Cocody

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • FELIX HOUPHOUET BOIGNY
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Solarium
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Business center with support staff
  • Copy/print service available
Information message

Hotel in renovation until 1 September 2018

Hotel location

Pullman Abidjan

Rue Abdoulaye Fadiga
01 BP 2185
01
abidjan
ivory coast

Tel: +22520302020

Fax: (+225)20212028

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    FELIX HOUPHOUET BOIGNY At 12km / 7.5 miles - Shuttle free

  • By train

    GARE SICF PLATEAU At 0.1km / 0.06 miles

GPS :5.322324, -4.013679

Our accommodations

Le Pullman Abidjan propose 265 chambres et suites spacieuses au design trendy qui offrent un confort maximal avec pour la plupart, une vue imprenable sur la lagune.

SUPERIOR ROOM , 1 King Size Bed, City View

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Mini Bar

PREMIUM SUPERIOR ROOM, 1 King Size, Lagoon View

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Mini Bar

PREMIUM SUPERIOR ROOM , 1 King Size bed, City View and High Floor

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Mini Bar

PREMIUM SUPERIOR ROOM, 1 King Size bed, Lagoon View and High Floor

  • Max. number of persons: 2
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Mini Bar

DELUXE ROOM, 1 King Size Bed, Lagoon View

  • Max. number of persons: 2
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Mini Bar

EXECUTIVE JUNIOR SUITE, LOUNGE ACCESS ,1 King Size and High Floor

  • Max. number of persons: 3
  • Area: From 57
  • Wireless internet in your room
  • High speed internet
  • Mini Bar

PRESIDENTIAL SUITE, LOUNGE ACCESS, 2 King Size Beds, Lagoon View

  • Max. number of persons: 4
  • Area: From 140
  • Wireless internet in your room
  • High speed internet
  • Mini Bar

Our restaurants and bars

AFIA

Type of cuisine: International

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE SELECT BAR

Photo non contractuelle / Strictly non binding

LE SELECT BAR propose une large diversité de cocktails rafraîchissants autour de la piscine dans une ambiance décontractée avec le plaisir d'une vue panoramique. Le lieu d'excellence vibrant au rythme des afterworks et soirées abidjanaises.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

le Social Bar & Terrace

Photo non contractuelle / Strictly non binding

Tendance et cosmopolite le Social Bar & Terrace vous accueille dans un cadre authentique pour vos rendez-vous informels ou professionnels. L'agréable parfum du café moulu, la couleur pétillante des jus de fruits pressés ou le son des shakers vous plonger

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 320

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Pullman Abidjan

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.7/5

1,447 reviews

tripadvisor

TripAdvisor Rating 5.0/5

137 reviews

Beautiful and stylish place

Customer review rating 3.7/5

Cindy Business - 07/11/2019 Confirmed reviews AccorHotels

Great location and style. Nice staff. Price of the menu a little excessive. Gym fine but can be improved.

Totally frustrating worse ever experience.

Customer review rating 3.7/5

Kiran S. Business - 05/11/2019 Confirmed reviews AccorHotels

I booked and paid for my hotel room online in the Accor website & being a Gold loyalty member I expected a warm welcome. Instead it was a disaster. I was told there are no rooms & front desk manager & staff were totally unreceptive to my dilemma. Wanted me to move to Novotel & when I requested to speak to higher management my request was ignored. Imagine almost 4 hours later after arriving without having eaten for almost 20 hours some senior management staff appeared & within 10+ minutes I was allocated a room. Where & how did this room mysteriously appear I wasn’t told. That was only the beginning of a terrible stay for example housekeeping staff even entered my room in my absence when the do not disturb light was switched on. The service on the restaurants & bar were far from acceptable service was terrible. What I felt about this hotel certainly assured me of one fact. Never stay in Pullman Abidjan very bad nightmare of an experience. Shame on the management of this hotel.

Extremely satisfied

Customer review rating 3.7/5

Emmanuel A. Business - 04/11/2019 Confirmed reviews AccorHotels

Extremely satisfied

Just Satisfactory . Much room for improvement.

Customer review rating 3.7/5

Otoo M. O. Business - 03/11/2019 Confirmed reviews AccorHotels

Check In was poor. Front desk Attendants unduly delayed us for almost four hours for nothing although it was clear there was prior reservation.

Satisfactory

Customer review rating 3.7/5

Mr. M. Friends - 03/11/2019 Confirmed reviews AccorHotels

It was fun and splendid. The services were all satisfactory.

Good

Customer review rating 3.7/5

Javier T. D. L. I. Business - 02/11/2019 Confirmed reviews AccorHotels

The restaurant is the very best in the city. Really great food. Everything is good. The workers are smart, polite and helpful. A pleasure to relate to all of them. Those two facts are the main reason why I choose this place instead of other options

Beautiful things come in small packages

Customer review rating 3.7/5

Jean-frederic A. Business - 31/10/2019 Confirmed reviews AccorHotels

I am a long time client of Sofitel in Abidjan. I returned to the Pullman when it reopened. And I am happy I did... The rooms are airy and large, well-equipped, and comfortable. The hotel is smaller and the staff's attention is therefore more focused.

It was great...

Customer review rating 3.7/5

Steven O. Business - 28/10/2019 Confirmed reviews AccorHotels

Staff were very friendly and helpful, especially: (i) the lady who checked me in and mentioned she is from Tiebissou when I asked - I do not recall he name; and (ii) the duty Manager on the day I checked out (a gentleman) who pleasantly extended my check-out time after confirming that I am a registered member of Hotel Accor Group.

Dear Steven, Thank you for taking the time to leave a review, I am pleased to hear that the team was friendly and that you had a great time with us. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely, Charlotte Rossi Guest Relation Manager

Very nice , Hotel staffs are very cooperative & nice behavior .

Customer review rating 3.7/5

B. K. Business - 27/10/2019 Confirmed reviews AccorHotels

Arrangement , restaurant are very good. But the people come after work, they don’t have facilities of SPA . We feel it should be made arrangement or have a tie up with SPA . In the move some English move channels to be provided . As international people will be staying, many people may not know the French language. Otherwise every thing is good.

Dear K. Veereshetta B., We very much appreciate your comments regarding your stay at the Pullman Abidjan. It is always a pleasure to receive positive feedback. I will share your points with all our manager for improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte Guest Relation Manager

Awesome

Customer review rating 3.7/5

John D. A. Business - 27/10/2019 Confirmed reviews AccorHotels

I had a great time. The hotel looked new and well kept , quiet and great location. The beds are comfortable and linens reasonably clean. There is a daily cleaning and they do a good job, the only problem about it is they should wait for a response before they enter the room. That's my bad experience i had while in the hotel. There's a free wifi which is very reliable . The staffs were friendly. In all i had a good time.

Dear John, I am delighted that you had a great stay with us and that you enjoyed our location and accommodations. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as great as the previous one. Sincerely, Charlote Rossi Guest Relation Manager

Fantastic Hotel

Customer review rating 3.7/5

Audrey Friends - 26/10/2019 Confirmed reviews AccorHotels

We had a wonderful stay, the team is extremely nice & the rooms are a great size and clean.

Dear Audrey, We very much appreciate your comments regarding your stay at the Pullman Abidjan ! It is always a pleasure to receive positive feedback and be sure that I will share your review with all our team. Thank you again for sharing your experience, and we hope to see you soon among us ! Sincerely, Charlotte Rossi Guest Relations Manager

A satisfying experience staying at the Pullman Abidjan

Customer review rating 3.7/5

Peter A. Business - 26/10/2019 Confirmed reviews AccorHotels

I encountered very pleasant and welcoming staff all around the hotel. The room was very clean and well decorated. As I was on business I had the correct band width from the WiFi to work with. Overall satisfying experience at Pullman Hotel Abidjan.

Dear Peter, Thank you for the wonderful review ! Compliments are always a great encouragement for the team. We hope to welcome you very soon at the Pullman Abidjan ! Sincerely, Charlotte Rossi Guest Relation Manager

Not so good

Customer review rating 3.7/5

O. A. Business - 24/10/2019 Confirmed reviews AccorHotels

Front office guys were really good but the restaurantstaff need some people oriented brush ups. house keepers will open your room for house keeping even when you have the 'do not disturb' red light on.

Dear A., Thank you for sharing your experience with us. It is a disappointment to read about your stay with us and particularly the service did not meet your expectations. We also sincerely apologise for the issue with the house keepers and be sure that this situation won't happen again. Please allow us to express our sincerest apologies about your last experience and we hope to have the opportunity to welcome you again, and make you feel the real Pullman Abidjan experience. Sincerely, Charlotte Rossi Guest Relation Manager

After sales service

TripAdvisor rating 5.0/5

Francis L Business - 23/10/2019 TripAdvisor review

We all know travelling for business is not always a happy experience. After a long travel, different airports and some delay I arrived in the Pullman of Abidjan... Got the room key.. and technical problem... grrrrr need to change room.... pfff I am tired an d hungry..it is late... In these type of situation it can go in all directions. But I was happily surprised of the professional and friendly attention of this hotel. You know it can go wrong but if things get sorted then on a professional way then it is quickly forgotten. All personal was very nice and helpfull. Special attention to the people of the reception and the cleaning... Marie Ange and Marie I think it was. All well that ends well. Thanks

Dear Francis, We would like to thank you for your nice review and are delighted to read that you enjoyed your stay with us despite your bad expérience at your arrival. Your kind words will be of course shared with our teams; we were particularly sensitive to your comments on their professionalism and kindness. We hope to have the pleasure to welcome you back soon at the Pullman Abidjan. Sincerely, Charlotte Rossi Guest Relation Manager

Smart decor and courteous staff in great location in the Plateau!

Customer review rating 3.7/5

Christopher A. Business - 13/10/2019 Confirmed reviews AccorHotels

Second time for business it was a great stay and confirmed my positive first impression.

Dear Christopher, Thank you for your lovely review and for choosing to stay with us at the Pullman Abidjan. Your feedback is important to us, and we are glad to read that you had a pleasant stay with us ! We do hope that we will be able to welcome you back a third time and make you feel again the ivorian hospitality. Warm regards, Charlotte Rossi Guest Relation Manager

Very Good Property ; Limited food options

Customer review rating 3.7/5

Anonymous Business - 10/10/2019 Confirmed reviews AccorHotels

My short stay with Pullman hotel was good in terms of hotel facilities. However our company made a vague agreement with the hotel for food. For the breakfast given to us before 6 am, we don't get all items from the normal break fast. Fruit Juice, Fruits, etc were always limited and not sufficient enough. Evening dinner buffet costs XOF 25000 (without Alcohol) at the hotel and our daily allowance is only XOF 20000. This created an unpleasant situation.

Pleasant stay

Customer review rating 3.7/5

P. T. Business - 07/10/2019 Confirmed reviews AccorHotels

The experience was overall satisfactory. The breakfast selection was particularly pleasing, and access to wifi was excellent. I found some of the staff friendly and welcoming.

Dear M. P., Thank you very much for taking your precious time to write a review on us. It is a real pleasure for us to read that you had a great experience with us and that you enjoyed our breakfast as well as our lovely team. We are sorry that your power adapter requested did not meet your expectations. We will share your remarks with the front desk team as we strive to continuously improve the quality of our services. We definitely wait for you to come back again and we look forward to making your next experience as amazing as the first one. Sincerely, Charlotte Rossi Guest Relation Manager

No bad but some details to approve

Customer review rating 3.7/5

T. P. Business - 04/10/2019 Confirmed reviews AccorHotels

My overal experience we with service was good. Everybody was very friendly. But the hotel its selve have some default. For example cable noise of lifts, display in lift doesn’t show floor level. The lifts are very unclear. Arco in room was bad very high humidity couldn’t almost breat. Wndow can not be opened even not 5/10 cm. No lounge area. Stairs at entery are nice but very confusing. You don’t have straigth way down to the main enterance. As said recieve good service of the hotel team but accomodation is disturbing. At last you want to get quick in to get to the room and have a quitte sleep. Both of these request were not fulfilled although staff was giving super service

Dear T., Thank you for taking the time to share your experience with us. We are happy to read that your overal experience with service us was good. At Pullman Abidjan, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Your satisfaction is our priority and we hope to have the opportunity to regain your trust. We look forward to welcoming you back to the Pullman Abidjan and make your next experience a better one. Regards, Charlotte Rossi Guest Relations Manager

Amazing stay

Customer review rating 3.7/5

Abdoulaye Couples - 03/10/2019 Confirmed reviews AccorHotels

Staff was very pleasant and available. We really felt like we were exceptional and it's a wonderful feeling.

Dear Daniel, Thank you very much for taking the time to share your feedback about your recent stay. We are so pleased to read that you had a great experience with us. We look forward to welcoming you back again soon for another wonderful time at the Pullman Abidjan ! Warm regards, Charlotte Rossi Guest Relations Manager

Homey yet safety and internet need to be strengthened

Customer review rating 3.7/5

Dominique Business - 03/10/2019 Confirmed reviews AccorHotels

The internet service is subpar for a business hotel. Security measures are non existent. No one gets screened at the entrance and key cards are not needed to access the hotel floors. The small pool in front of the restaurant is ridiculous. Almost no one uses it. The food is delicious, the beds comfortable and the hotel staff is very responsive and helpful.

Dear M. S., Thank you for choosing the Pullman Abidjan during your recent trip in Abidjan and for sharing your experience with us. it is a real pleasure to read that you enjoyed the food served and our rooms. Be sure that your positif comments will be shared with all our dedicated Teams. I was obviously very saddened when reading your review considering the number of points that were below our usual standards of service. We sincerely apologize for the issue with our wifi even though we did our best to fix it as quickly as we could. It was an exceptional problem we did not expect. Thank you again for your review so we can ensure we are continually bettering our service for our future guests. We hope to have the opportunity to welcome you again, and make you feel the real Pullman Abidjan experience. Sincerely, Charlotte Rossi Guest Relations Manager
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