Sofitel Mauritius L'Impérial Resort & Spa Hotel 5 stars

TripAdvisor rating 4.5/5 3,189 reviews
Sofitel Mauritius L'Impérial Resort & Spa
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Hotel extras

  • Beachfront resort on the famous west coast with magnificent sunsets

  • Award-winning spa offering a variety of beauty, wellness and spa treatments

  • Kids' Club for children from 4 to 12 years old featuring its own swimming pool

  • Complimentary WIFI throughout the resort

  • Close to lots of offsite activities, including walk with lions, quad biking and golfing

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
Catering
  • Breakfast
  • 5 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Services for children
  • Golf course 18 holes (Nearby)
  • Tennis
  • Beach and water sports
  • Other sports activities
Business services
  • 3 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Mauritius L'Impérial Resort & Spa

Wolmar
90517
flic en flac
mauritius

Tel: +2304538700

Fax: (+230)4538320

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    SSR AIRPORT At 50km / 31.07 miles

  • By car

    ST JEAN At 25km / 15.54 miles

GPS :-20.31175, 57.36775

Our accommodations

Choose from our range of rooms & suites. Many have a magnificent view of the ocean. For that extra touch, our Opera and Presidential suites are the pinnacle of comfort. Our Family Suites offer privacy and ample space for families.

SUPERIOR ROOM, 1 King Size Bed or 2 Twin beds, partial ocean view, terrace

  • Max. number of persons: ‌3
  • Area: From 50
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

LUXURY ROOM, 1 King Size Bed or 2 Twin Beds, ocean view, balcony or terrace

  • Max. number of persons: ‌3
  • Area: From 50
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

PRESTIGE SUITE, 1 King Size or 2 Twin Beds, Family Suite with Garden view, balcony or terrace

  • Max. number of persons: ‌4
  • Area: From 75
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

OPERA SUITE, 1 King Size Bed, ocean view, direct beach access, balcony or terrace

  • Max. number of persons: ‌4
  • Area: From 110
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

IMPERIAL SUITE, 1 King Size Bed, ocean view, direct beach access, balcony

  • Max. number of persons: ‌4
  • Area: From 125
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Our restaurants and bars

JACARANDA

Type of cuisine: Gourmet

Dine on fresh lobster, under the stars, right on the sand, with candles twinkling romantically. Delicate dishes feature the finest local ingredients and the creative culinary skills of our French chef. A seriously special Mauritius restaurant.

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RAVINALA

Type of cuisine: International

Every night, a different corner of the world - Mauritius, France, Italy, India - inspires heaped buffets and barbecues in this poolside restaurant. Come for a hearty breakfast and relaxed family lunch; at dinner, discuss wine with the sommelier.

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TEPPANYAKI

Type of cuisine: Japanese

High-speed chopping, eggs flying, knives slicing spectacularly through the air... experience the entertainment - and scrumptiousness! - of authentic Teppanyaki show cooking. Our Asian chefs love to show off their culinary skills: get your cameras ready!

Dinner

19:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MING COURT

Type of cuisine: Thematic cuisine

Overlooking the big, inviting swimming pool in the heart of the hotel, feast on Chinese and Japanese cuisine authentically prepared with Mauritian ingredients fresh from the market. Add excitement to your meal by booking a Teppanyaki show cooking table.

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TAMASSA BEACH RESTAURANT

Type of cuisine: International

The scent of freshly grilled fish and meat emanates each lunchtime from Tamassa, a relaxed Mauritius restaurant on the beach. Taste Mauritian specialties like palm heart salad and smoked fish: a delicious break in a deliciously relaxing day.

Lunch

12:00 - 17:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TAMASSA BAR ON THE BEACH

Photo non contractuelle / Strictly non binding

No need to stray far from the pool or the sea for your cocktail! Serving light afternoon snacks and tropical sundowners, this relaxed bar is a nightly hotspot for live music, an impressive array of cool drinks and dancing on the sand.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KESTREL BAR

Photo non contractuelle / Strictly non binding

Splashes of pink in the trendy décor inspired the name of this poolside lounge and bar. Signature cocktails, a tinkling piano, the buzz of excited holiday conversation... Set between the vast pool and turquoise Indian ocean, this Mauritius bar sparkles.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 227 m²

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 220 people

Find out more

Our guest reviews for
Sofitel Mauritius L'Impérial Resort & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

4,615 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

3,189 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very very good

Customer review rating 4.4/5

Sudarsan O. Families - 18/06/2019 AccorHotels certified review

Dear Mr Antonio & Vidya, The whole family join us to say a big Thank You for the remarkable hospitality extended to us over the week end. We were much delighted to notice that all the services and stay was hosted on complimentary basis by Sofitel and we are very grateful for this very kind gesture. We came over for a special occasion and your kindness and caring service made it even more memorable … our little prince 1/2 birthday was just a lifetime experience among the Sofitel Family. We bow down to the F&B team, the reception, housekeeping and everyone who was part of the service team, as they have been remarkable … we can’t thank them enough for all the attention given. Sincerely yours, Vilashni & Sudarsan

Disappointing

Customer review rating 4.4/5

Abdulaziz A. S. Families - 17/06/2019 AccorHotels certified review

-room, bed, house keeping was not well - breakfast was average - pool was not heated - service was average - beach was very good

Dear Mr A., Thank you for taking the time to tell us about your experience at the Sofitel Mauritius L'Impérial Resort & Spa. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems you mentioned in order to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Guest Relation Service

Insects

Customer review rating 4.4/5

Abdulelah Families - 17/06/2019 AccorHotels certified review

There’s many Insects inside the room

Amazing

Customer review rating 4.4/5

Soliman M. N. E. D. Couples - 16/06/2019 AccorHotels certified review

Our stay was beautiful in every aspect. The only negative aspects were that the smell of the bed linen wasn't that nice and there were some ants in the room and also that they should have the swimming pool heated because the water was so cold.

All staff polite and professional, only electronic door key had to be changed every night.

Customer review rating 4.4/5

Len W. Business - 15/06/2019 AccorHotels certified review

Due to being at a conference did not manage to use Hotel facilities. The overall of being at the hotel was very pleasant, quiet with no disturbances.

Overcome by the beauty of the setting and the effort with the garden and landscaping

Customer review rating 4.4/5

Anonymous Business - 15/06/2019 AccorHotels certified review

We came for a conference and not able to comment as a holiday guest. Conference facilities were very good!

Relaxing stay at a beautiful resort

Customer review rating 4.4/5

Virginia Friends - 13/06/2019 AccorHotels certified review

We greatly enjoyed our time with Parvesh and his team, the resort is first class and it was the tropical vacation of our dreams!

Dear Mrs S., We very much appreciate your comments regarding your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the pleasure of your visit again in a not too distant future. Sincerely, Guest Relation Service

Beautiful hotel in an idyllic setting

Customer review rating 4.4/5

Diane Couples - 12/06/2019 AccorHotels certified review

Excellent and well looked after by really kind staff

Dear Mrs S., We very much appreciate your comments regarding your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the pleasure of another visit in a not too distant future. Sincerely, Guest Relation Service

Excellent service, great food, beautiful hotel, just the appliances in the rooms need some maintenance.

Customer review rating 4.4/5

Deborah K. Couples - 11/06/2019 AccorHotels certified review

The staff at the Imperial Sofitel, Flic en Flac, Mauritius go out of their way to help guests in any way they can. They are friendly and pleasant and see the guests' happiness and relaxation as their main aim. On arrival, the reception area is impressive and this quality of decor is also seen in the restaurants (we tried all of them except the Japanese) where the food was excellent. The room was also lovely, décor-wise....wooden floors and dark wood giving a warm feeling despite the very effective air-conditioning, although it is probably nearing time for a face-lift Our only complaint would relate to the level of maintenance of 'appliances' in the room - the kettle, the safe and one bedside light did not work. We advised housekeeping and the kettle was sorted out the morning after we arrived. However, whatever the problem with the safe it could not be fixed by the time we left....a new one was probably needed and the staff, despite their best efforts did not seem to be in a position to do this. Similarly the bedside light. Despite these small setbacks, however, we had a wonderful time at the hotel.

Dear Mrs K., We very much appreciate your comments regarding your stay at the Sofitel Mauritius L'Impérial Resort & Spa. Please accept our apologies for the issues you encountered in your room with the safe and the bedside lamp. It is always interesting to receive Guests' feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the pleasure of your visit again. Sincerely, Guest Relation Service

Fantastic Service

Customer review rating 4.4/5

Anonymous Business - 10/06/2019 AccorHotels certified review

The hotel was perfect location, and the staff were amazing (top marks for service!). Had to move rooms as had some electrical issues. New room also had some plugs not working. Otherwise great stay.

Dear Mrs D., We very much appreciate your comments regarding your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Service

Nice

Customer review rating 4.4/5

A. H. Families - 10/06/2019 AccorHotels certified review

Just need more to clean up the rooms

Dear Mr A., We very much appreciate your comments regarding your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments regarding cleanliness with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Service

TROPICAL PARADISE

Customer review rating 4.4/5

Fabio G. M. M. Friends - 10/06/2019 AccorHotels certified review

The 4 of us have had enjoyed one of the most stunning and relaxing experience possible when taking a week off normal workload. Best hotel set up, spacious and constantly upgraded rooms intended by people who understand room from the trourist point of view. The best possible bed in the world as well as the best looking bathing facilty. Do not miss it !

Dear Mr Z., We very much appreciate your comments regarding your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Service

They made our stay memorable..

Customer review rating 4.4/5

Abhinav A. Families - 09/06/2019 AccorHotels certified review

The resort is amazing. well maintained.. very nice kids club.. helpful staff.. and the best part was vegetarian and Indian food... The Indian chef coming for making dinner was very friendly and he cooked really nice food for us on all six nights.. First i was worried with two kids of aged 2 and 5 years olds.. but he made the best food we can think of in mauritius. The other staff was also helpful and were attentive and ready to help any time anywhere.. overall a great experience...

DearMr A., We very much appreciate your comments regarding your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Service

Good staff, good detailing of all the services offered and very good food-esp the buffets!

Customer review rating 4.4/5

Shweta Families - 08/06/2019 AccorHotels certified review

It was wonderful! Very calm and peaceful-just the way we wanted! Thank you! My points for this stay has not been added in the Accor club-request you to do that!

Dear Mrs G., We very much appreciate your comments following your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always interesting to receive positive feedback. I will share your comments with our team. Concerning your requests for Accor Le Club Loyalty points, please note that since you booked your stay through a Tour Operator (Akquasun), you are not eligible to the points as per the regulations (we are sending you in a separate mail, the regulations as attachment). Only Direct bookings are eligible to the gain of points. We thank you for your kind understanding and hope to have the pleasure of welcoming you back again. Sincerely, Guest Relation Service

In need to improve

Customer review rating 4.4/5

Peter K. Families - 07/06/2019 AccorHotels certified review

this would already be discussed in detail on site

Dear Mr K., Thank you for taking the time to tell us about your experience at the Sofitel Mauritius L'Impérial Resort & Spa. We are truly sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issues you encountered in order to prevent future occurrences We appreciate your sharing your concerns, and reiterate our appreciation for sharing. Sincerely, Guest Relation Service

Extremely happy that my holiday was beautiful by staying at your resort.

Customer review rating 4.4/5

Jean D. Couples - 06/06/2019 AccorHotels certified review

Other than the property being a bit dated, the service from the staff were extremely good. Your staff should be congratulated. A few names that come to mind are Parweez , Ahsima and Nawaz. Sorry about other names that I have forgetten. Staff at breakfast were also so helpful.

Dear Mr D., We very much appreciate your comments regarding your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the opportunity of welcoming you back again in a not too distant future. Sincerely, Guest Relation Service

Was a stay worth every penny

Customer review rating 4.4/5

Brandon Couples - 05/06/2019 AccorHotels certified review

Friendly and helpful staff all round, the water activities were a bit limited but I take it that was due to the season we picked.

Dear Mr F., We very much appreciate your comments regarding your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again in a not too distant future. Sincerely, Guest Relation Service
Customer review rating 4.4/5

Anand N. Families - 04/06/2019 AccorHotels certified review

Hotel was nice but the food was a huge let down.Thankfully i had taken only a BB package. I had to eat the same menu of breakfast for 4 days. Being a vegetarian it was even more difficult to not have even a few decent choices

Dear Mr N., Thank you for taking the time to tell us about your experience at the Sofitel Mauritius L'Impérial Resort & Spa.We are very sorry that your culinary experience did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address this issue with our Kitchen Team in order to improve our food choices We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Relation Service

Amazing!

Customer review rating 4.4/5

G R. Families - 04/06/2019 AccorHotels certified review

We had a great experience at Sofitel. Was received well and would rate customer satisfaction a 10/10 by the staffs. We were given all relevant information about our stay. Food and service were great. Rooms were clean and tidy. Overall, we've had an amazing weekend.

Dear Mrs R., We very much appreciate your comments regarding your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to have the pleasure of your visit again. Sincerely, Guest Relation Service

Service with a smile

Customer review rating 4.4/5

Simon Couples - 03/06/2019 AccorHotels certified review

Very relaxing, the staff were super attentive and always smiling.

Dear Mr C., We very much appreciate your comments regarding your stay at the Sofitel Mauritius L'Impérial Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation Service
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