Hotel - Sofitel Mauritius L'Impérial Resort & Spa
Sofitel Hotel Sofitel Hotel

Sofitel Mauritius L'Impérial Resort & Spa Hotel

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4.5/5 1,923 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 432.00 EUR Non member rate
From 388.80 EUR Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Accessible bathroom
  • Breakfast
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf course 18 holes  (Nearby)
  • Tennis
    • Hard tennis court (Nearby)
    • Outdoor tennis court
  • Beach and water sports
    • Boat excursions (Paying)
    • Deep sea fishing/Sea fishing (Paying)
    • Glass bottom boat
    • Kayaking
    • Pedal boat
    • Snorkelling/Scuba diving center
    • Water skiing
    • Wind surfing facilities
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Archery (Nearby)
    • Badminton
    • Boules/petanque
    • Table tennis (Nearby)
    • Volley ball facilities

Catering

  • Breakfast
  • 5 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 3 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose from our range of rooms & suites. Many have a magnificent view of the ocean. For that extra touch, our Opera and Presidential suites are the pinnacle of comfort. Our Family Suites offer privacy and ample space for families.

  • 191 rooms
  • 191 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 42 family rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • TV room service ordering
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,688 reviews

Our guest reviews for Sofitel Mauritius L'Impérial Resort & Spa

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,923 reviews
AccorHotels certified review
Anonymous Couples - 13/11/2017
« Great service, fantastic food and quality resort facilities »

We had a fantastic time staying at the resort. We couldn’t fault any aspect of our stay. The quality of the food in all of the restaurants was first rate and the service from staff was exceptional.

AccorHotels certified review
Hassan E. Couples - 12/11/2017
« Amazing »

Simply I will visit this place again

AccorHotels certified review
F. S. Solo - 09/11/2017
« Relaxing »

It was a comfortable stay but the food options could have been more varied, especially during lunch.

AccorHotels certified review
Henrik Couples - 06/11/2017
« Nice, relaxed and family oriented »

Nice room and food. Resort a little isolated. Staff nice, but information was somewhat restricted and the front desk not very competent in English. Internet service somewhat erratic and VPN connection not possible with Windows and android, but worked with Apple. Fine for mail checking but not for serious applications. Prices corresponding to large European cities

AccorHotels certified review
Simon R. Couples - 03/11/2017
« Nice hotel, lovely location let down a little by the room and some other areas of the hotel. »

It was ok.

AccorHotels certified review
Jess Couples - 01/11/2017
« Has potential but expensive, disappointing service and non-functioning appliances in room »

Overall, our stay was pleasant and relaxing. However, our air conditioning in the room didn’t work properly and our minibar also didn’t work. We tried to get ice from the bar to compensate for this and was told ‘I don’t think so’. What bar does not have ice?! We found this very rude and unhelpful. There were also holes in our bed sheets. Be aware, half board is also not really half board, unless you want to eat at the buffet every night. If you go to any of the other restaurants, you will be slugged with having to pay extra for your meals! Drinks were also way overpriced, averaging around Au$8-9 for a beer... The food served at the buffets was also very disappointing. First night we were there was a seafood night and the seafood smelt ‘fishy’. We were expecting fresh seafood considering the location and we were sorely disappointed. For the money that we spent staying at the resort, we were rather disappointed and would recommend people spend their holiday elsewhere.

AccorHotels certified review
Martin Couples - 01/11/2017
« Wonderful, relaxing beach holiday »

- Courteous, very friendly staff - very nice resort with a fantastic beach, japanese garden and clean, spacious rooms - Many additional offers of the boathouse: snorkeling, scuba diving, kayaking and pedal boats for rent. - In our opinion, the towels in the room changed too often (2 times a day).- This was simply not necessary - The fitness room is a bit too small, and unfortunately not air-conditioned. In my opinion, this is unfortunate, considering the climate in Mauritius. The equipment was new and in good condition. The view is great. - restaurant was great, with a wide selection for breakfast and dinner. The teppanyaki table costs extra, but was very good.

AccorHotels certified review
E V. H. Couples - 28/10/2017
« A very pleasant stay »

Our overall opinion was very good l however, there were just a few problems that could have been dealt with more easily

AccorHotels certified review
Sandeep R. Families - 28/10/2017
« Awesome resort »

Sofitel La Imperial has awesome landscape adjoining beach on westcoast of Mauritius. We had a very relaxing stay at the resort. Special mention of the Indian food made by Chef Raj at Ravinala restaurant is worth mentioning.

AccorHotels certified review
Vicki W. Friends - 27/10/2017
« Very enjoyable »

Was good more than we expected.

AccorHotels certified review
Stefan Families - 24/10/2017
« Great hotel at great location »

We spent 2 weeks family vacation in this hotel early October. The location is really breathtaking and the hotel while being some years old (26) already still being well maintained. The room (119) with a terasse and sea view was fantastic. The hotel beach was wonderful, sunbeds were always plenty available and the lagoon invited all the time for swimming. Just don't expect good snorkelling from the beach. You will need to take the free snorkelling trip offered by the hotel. We also used the paddle boat several times. Also the private half day speedboat tour was really great. Food was good and the buffet offered a good choice, but of course very pricey - same as the drinks! The staff was always very friendly and helped when needed. Our son (5) especially liked the great pool! Things to improve: The internet connection needs to be more stable and prices for the drinks should be consistent across the different places.

AccorHotels certified review
Joanna Business - 24/10/2017
« It was ok, but not what I expected from this brand. »

The experience did not fit with the brand image of Sofitel as a luxury brand with high level of customer service. The staff was not very knowledgeable, slow and not helpful at times. The food was good but the bar/food service at the beach, for example, was non existant. We had to run after waiters to make an order. Service at the bar was quite slow. The wifi was the worst connection I have had in any hotel of this caliber. The facilities were nice and the location is good.

AccorHotels certified review
Anonymous Business - 24/10/2017
« an enjoyable and plesant stay for a business conference »

enjoyable, comfortable

AccorHotels certified review
Anonymous Friends - 22/10/2017
« Great Hotel Terrible management. »

Its a beautiful hotel with great location, why i give a 1 is only cause the management has a terrible non service attitude. It can sound petty but a very smal request was turned down with a nonchalant NO!. Short explanation my friend booked the last Opera suit so i took a family suit, in Opera suit you get a nice gift box with 2 local rom bottels. Since im a rom lover i asked if its possible to get same box,it would be a nice addon to my collection. Just to get a nonchalant NO and "Its only for certain rooms" i get that but on the other hand how much could a small box like that cost (i would happily pay for it if that was the problem)? It can sound petty but i felt its very bad attitude from management who dont realy care about a happy customer. I can understand why cause the place is full many days, but as a frequent traveler i will not stay in this chan anymore specialy since there are so many other chains that strive to satisfy customers.

AccorHotels certified review
Joan Business - 21/10/2017
« Nice resort but could improve »

The stay was for business but I used many of the facilities. Some were disappointing for a resort of this class. The buffet was expensive and the food very bland, the pool is huge but way too deep for a leisure pool in the biggest section. Staff at the reception desk were quite rude to me when I asked for the lock on my door to be fixed - and it took 8 hours to resolve. The gym and pool open too late for business travellers. On the plus side, the spa is wonderful, the cabanas on the beach lovely, rooms a nice size and layout.

AccorHotels certified review
Emanuel Families - 20/10/2017
« Nice resort for both family and business with great hospitality »

We had a very nice experience and particularly like to highlight the friendliness of thes staff and the overall appearence of the Resort.

AccorHotels certified review
Anonymous Families - 15/10/2017
« The Sofitel facilities and activities were excellent overall. »

It was a very pleasurable experience staying at the Sofitel, however bar prices were ridiculous. 200 rupees for a glass of lemon juice! WTF!

AccorHotels certified review
Nikoniak Couples - 14/10/2017
« Excellent resort, very good food and great, caring staff »

An excellent resort. Despite its (big!) size, tou never feel overwhelmed by the other guests as there are enough sunbeds spread all around the beach and garden. Staff is extremely helpful and friendly. If you dont mind having no ocean view, consider the junior suite in the garden, with a zen view on the japanese garden. Food quality is really good, even at breakfast or at the diner buffet. Evenings have 2 atmosphere: piano with great singer at the main bar, or more modern at the beach bar. Cool! Rooms are large though somewhat aged, but with great comfort and plenty of amenities. I definitely would come back! (As an example, this resort is to my opinion better than the Westin both for quality of food and beach)

AccorHotels certified review
Nadia G. Couples - 13/10/2017
« Loved Mauritius would not come back and stay at The Sofitel. »

I found the hotel to be looking very tired. The bathrooms looked new but the rest of the room was very ordinary. Our air conditioner struggled, our bedside lights would not work. We were not aware the front bar was closed for renovation and found after a week the resort lacked atmosphere compared to the others that we visited while we walked along the beach. Pool side menu lacked range, you could not order a salad.

AccorHotels certified review
Shariefa Business - 13/10/2017
« Overall stay good, staff friendly. »

Everything went well, overall pleasant stay, good food. Only issue was the plates smelt like egg which wasn't appealing at all.

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