Hotel - Novotel Paris Suresnes Longchamp
Novotel Hotel Novotel Hotel

Novotel Paris Suresnes Longchamp Hotel

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4.0/5 431 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 12  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Gift shop/newspaper shop

Leisure and activities

  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-24:00
    • Opening hours : Week-end 07:00-24:00

Business services

  • 12 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Renovated rooms! Come and enjoy our new rooms now!

Hotel location

Our rooms

With a contemporary and completely modular design, the spacious, air-conditioned Novotel room is a real living space and can be adapted to suit all requirements. The Novotel Paris Suresnes Longchamp hotel's 112 rooms measuring 269 sq. ft. (25 m²) includefree WIFI, tea and coffee making facilities and a flat-screen TV. For even more comfort, choose a suite and enjoy the VIP treatment: separate bedroom and living room, robe, slippers, Nespresso coffee machine, free minibar and 2 flat-screen TVs.

  • 112 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 40 family rooms
  • 4 connecting rooms
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • WiFi in your room
    • Remote control TV
    • Manual temperature control
    • Direct dial telephone
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer at reception
    • Make-up/magnifying mirror
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,256 reviews

Our guest reviews for Novotel Paris Suresnes Longchamp

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 431 reviews
AccorHotels certified review
Anonymous Business - 10/02/2018
« It was fine »

It was fine, Bar closed too early at midnight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IRSHAD MR B., We very much appreciate your comments regarding your stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunetly we are not allowed by the ley to open until midnight. But you could order until midnight and stay at the bar if you want. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FARNAULT Sandrine Room division manager

AccorHotels certified review
Daniela Business - 06/02/2018
« Practical location, hotel needs urgent renovation »

i have given this feedback before. The rooms with carpet are very old, you can see the wear and tear everywhere. The bathroom is just not acceptable. THe matress is very soft and with the "body holes" - meaning they have been used so much that has already a 'body shape'. the heating could not be turned off, and due to the curtains there is no air coming from the window. The hotel needs urgently an overhaul renovation, Plus this time, one of the 'clean towels' was dirty or stained with blood. not nice. The only reason why i stay here is location - as it's a short 5 min from the office.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIELA BORTOLUZZIFLEIG, Thank you for taking the time to tell us about your experience at the Novotel Paris Suresnes Longchamp. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are well aware that our hotel needs renovation. That's why we have a program in progress for 3 years. We have already done the following renovations: - renovated all rooms (outside the bathrooms) - renovated lobby and reception - refurbished bar - soundproofed our seminar spaces - replaced equipment for our meeting rooms - renovated the restaurant - replace all bedding in the hotel. - change all rooms locks We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, FARNAULT Sandrine Room division manager

AccorHotels certified review
Jan D. V. Business - 05/02/2018
« Not quite there »

The looks are ok: standard Novotel, not too old, not too new. However, there are some negative things in the basics. The bedroom cannot be cooled properly, as the airco only works in summer. Means that the room is too warm and stuffy at night. It also did not help that the airflow stops altogether just before midnight. Then, the bed has a synthetic quilt and pillow: absolutely horrendous, like sticking your head in an oven. Saving costs on purchasing bedding leads to much discomfort for visitors. When asked for, the front desk did not have any feather or dow alternatives.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAN DEVISSER, Thank you for taking the time to tell us about your experience at the Novotel Paris Suresnes Longchamp. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for your remarks to our pillows. Unfortunetly we cannot provide other sort of pillows because synthetic pillows are the best solution to avoid an inconvenience for people who are allergic to feathers or anything else. These pillows are also more hygienic because we can wash them regularly and easily. We are well aware that our hotel needs renovation. That's why we have a program in progress for 3 years. We have already done the following renovations: - renovated all rooms (outside the bathrooms) - renovated lobby and reception - refurbished bar - soundproofed our seminar spaces - replaced equipment for our meeting rooms - renovated the restaurant - replace all bedding in the hotel. - change all rooms locks We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, FARNAULT Sandrine Room division manager

AccorHotels certified review
Anonymous Business - 04/02/2018

It was fine. Room was clean and quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LINDSEY MOORE, We very much appreciate your comments regarding your stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FARNAULT Sandrine Responsable Hébergement

AccorHotels certified review
S P. Business - 02/02/2018
« Quite nice »

Comfortable hotel. Staff at the reception were quite courteous. B'fast options were good.Some staff at the restaurant that I spoke to couldn't understand English so it was a challenge communicating with them. The towels were freshly washed but had a chemical smell to them which didn't make it nice to use them. Expected an iron as well in the room as I usually find it in standard hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMI PILLAI, We very much appreciate your comments regarding your stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I send you information about the towel to our laundry service, and they will try to make it best. Concerning the iron , unfortunetly in our hotel we didn't put it in the room directly, but for your next stay do not hesitate to sent to us an email before your arrival and we will put it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FARNAULT Sandrine Room division manager

AccorHotels certified review
Anonymous Business - 02/02/2018

Convienient clean and quiet

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK EDWARDS, We very much appreciate your comments regarding your first stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FARNAULT Sandrine Room Division manager

AccorHotels certified review
Gavin P. Business - 01/02/2018
« Poor in room service »

It was late so I ordered in room dining. I ordered a steak which on the menu stated included a salad. When the food arrived I did not look closely until the waiter left. The meal did not include the salad. There was bread role included but no butter. I did not call to complain since it was late and all I wanted to do was eat

Our hotel has responded to the review
Our hotel has responded to the review

Dear GAVIN PROCTOR, Thank you for taking the time to tell us about your experience at the Novotel Paris Suresnes Longchamp. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our team made a mistake when they bring to you your dishes, in any case also when it's late do not hesitate to contact the reception service, we are here for that. I have charged on you A club membership card 1350 points . Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, FARNAULT Sandrine Room division manager

AccorHotels certified review
Anonymous Business - 31/01/2018
« Clean and spacious rooms »

Clean hotel. Situated on a quiet street. Spacious bedrooms and proper restaurant (breakfast / lunch) facilities. The hotel bar is boring (like most hotels) and should be playing some light music to create a more inviting atmosphere without disturbing the fellow residents of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear REMCO RUTTE, We very much appreciate your comments regarding your stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for all your recommandation. I have give all the informations to our restaurant manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FARNAULT Sandrine Responsable Hébergement

AccorHotels certified review
Nanditha Business - 29/01/2018
« excellent »

I had a pleasant experience. I have diet restriction of gluten and dairy free, the chef at the restaurant were very accommodative. The front desk people were very helpful and polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NANDITHA LAKSHMAN, We very much appreciate your comments regarding your first stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We always try to make the best to satisfy our guest Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FARNAULT Sandrine Room division manager

AccorHotels certified review
Laura Business - 28/01/2018
« Pleasant stay »

As expected - all good

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURA-KATRIN SEITZ, We very much appreciate your comments regarding your stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FARNAULT Sandrine Room division manager

AccorHotels certified review
Anonymous Business - 26/01/2018
« Great hospitality from one year to the new one! »

Warm welcome, comfortable stay, makes you feel like being at home.

Our hotel has responded to the review
Our hotel has responded to the review

Madame GAILLARD Nous vous remercions de votre fidélité et de votre commentaire. C'est un réel plaisir pour nous de vous accueillir à chacun de vos séjour. Nous transmettrons vos compliments à l'ensemble de nos équipes. Nous espérons vous accueillir très prochainement au sein de notre hôtel. Nous vous souhaitons une très belle soirée. Cordialement FARNAULT Sandrine Responsable Hébergement

AccorHotels certified review
Velimir S. Business - 25/01/2018
« Very clean, very comfortable, excellent service. »

Very satisfied. From the pleasent hello that I obtained from the reception when entering the building at my arrival till the care of ordering me a taxi to go the airport after I checked out and making sure that is was all in order, I felt taken care of.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VELIMIR SIMICEVIC, We very much appreciate your comments regarding your stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FARNAULT Sandrine Room division manager

AccorHotels certified review
H. Couples - 23/01/2018
« Very comfortable room, warm and friendly staff, great location, easy access to central Paris »

I enjoyed the stay and the staff were very friendly and helpful, especially the gentleman attending the bar. The room was spacious and very clean. The shower was good but it must be very difficult for older people and those with disabilities to get into the bath/shower. Although there were some 50 TV channels a real English BBC World news channel would have been preferred (DW focuses on German news in English and CNN focuses primarily on US news). It would be preferable to stop serving breakfast at 1000 hrs during weekdays as a number of guests arrived after 0930 hrs, including me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILLIP HUNNISETT, We very much appreciate your comments regarding your first stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you very much for all your comments , it will help us to provide a better service to all our guest Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FARNAULT Sandrine Room division manager

AccorHotels certified review
Stijn Business - 20/01/2018
« Fine, but could be better. »

Things that I believe should be better for €150 a day: - Only 1 small window in my room: little daylight. - Speed of the internet was very low: not enough to watch a video on Youtube and frustratingly slow when trying to do some work in the room. - Leakage in the bathroom: after every time I took a shower the floor was full of water. Other than that, I appreciated the attention to detail overall, smooth service and the breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STIJN DIJKERS, Thank you for taking the time to tell us about your experience at the Novotel Paris Suresnes Longchamp. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, FARNAULT Sandrine Room division manager

AccorHotels certified review
Deanna T. Families - 18/01/2018
« Great stay, friendly service »

We recently spent 10 days at the Novotel Suresnes with the kids, the people were so amazing and very friendly. They were happy to spend time detailing some of the things we could do while we were in Paris - highlighting maps and explaining public transport. We felt like the staff knew who we were and would always ask how our day was and what we had gotten up to. Breakfast was also great each morning - even the kids commented on how much they enjoyed it! We would definitely recommend staying at the Novotel Suresnes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DEANNA TESSIER, We very much appreciate your comments regarding your first stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope that your enjoy also your stay in Disneyland Paris. It was a real pleasure to welcome your family in our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FARNAULT Sandrine Room division manager

AccorHotels certified review
A.s. Business - 16/01/2018
« Nice stay »

This hotel is a pretty straight forward hotel and I like it to stay there. The only thing I don't like is sometimes the smell when you turn on the water. It takes a while until this goes away. Beside this everything is clean, the bed comfy and the breakfast good. The staff is extremely friendly and helpful. Some more menu options for vegetarians / vegans would be nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANJA SITTIG, We very much appreciate your comments regarding your stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are fully aware of the odors that come from the water in the sink. We have been working on this topic for years but have not found a quick fix. Sadly. We are cleaning our pipes twice as much as the obligation to try to solve this problem. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. See you on the 05th March :) Sincerely, FARNAULT Sandrine Room division manager

AccorHotels certified review
Aniol Families - 15/01/2018
« Pleasant and comfortable experience - very pleasant and helpful staff »

Family weekend which was made very pleasant by the nice environment and helpful staff. Will definitely be staying again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNA OKON, We very much appreciate your comments regarding your first stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FARNAULT Sandrine Room division manager

AccorHotels certified review
Andrew B. Business - 12/01/2018
« 3 Day Business trip to Saint Cloud »

A clean efficient check in and checkout combined with predictably clean well equipped rooms and a good breakfast buffet combine to make this a low stress easy choice for a business trip in this area. There are several good bars and brasseries within easy walking distance of the hotel making after work more pleasant as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREW BUTCHER, We very much appreciate your comments regarding your first stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FARNAULT Sandrine Rooms division manager

AccorHotels certified review
Sebastian Families - 07/01/2018
« Okay »

Okay

Our hotel has responded to the review
Our hotel has responded to the review

Dear OLESJA BARAWONS, We very much appreciate your comments regarding your stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FARNAULT Sandrine Room division manager

AccorHotels certified review
Gwen C. Families - 04/01/2018
« The front desk clerks were extremely friendly , helpful and kind. They helped resolve some concerns we had and addressed them immediately. »

Our overall experience was very good. We loved the room, the shower, the fridge and most importantly the service. The staff was very helpful and truly kind. The hotel was clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs C., We very much appreciate your comments regarding your stay at the Novotel Paris Suresnes Longchamp. It is always a pleasure to receive positive feedback. I will share your comments with our team. It would be great if you took the time to write a short comment on tripadvisor to value the work of all the team Thank you again and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexis NICOLAS Directeur NOVOTEL PARIS SURESNES LONGCHAMP 01.40.99.00.00.

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