Novotel Milano Nord Ca Granda Hotel 4 stars

TripAdvisor rating 3.5/5 2,121 reviews
Novotel Milano Nord Ca Granda
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+ 24 Services
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Room 1

Number of guests
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Hotel extras

  • Restaurant for up to 200 people, ideal for banquets

  • Central location just a few minutes' walk fromthe metro

  • Conference hall with 380 seats

  • Game areas, table tennis

  • Outdoor swimming pool and fitness center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Reduced mobility rooms
  • Pets allowedPaying
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • PorterPaying
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Milano Nord Ca Granda

Viale Suzzani 13
20162
milano
italy

Tel: +3902641151

Fax: (+39)02/66101961

Contact email

Check-in from 14h00

Check out up to 12h00

  • Milano Centrale Railway Station :   Bus 42 Viale Suzzani

  • LILLA :   5 CA GRANDA

  • By plane

    LINATE LIN At 12km / 7.46 miles

  • By plane

    MALPENSA MXP At 45km / 27.96 miles

  • By train

    Milano Centrale At 3km / 1.86 miles

  • By train

    Milano P Garibaldi At 4km / 2.49 miles

GPS :45.506213, 9.197526

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with one double bed and a sofa bed

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior room with twin beds

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Executive Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

CENTENA TRATTORIA URBANA

Type of cuisine: Mediterranean

Centena Trattoria Urbana offers simple, tasty, healthy and balanced cuisine. Catering that provides whatever takes your fancy at any time of day or night. Enjoy a moment of escape in the restaurant, at the bar, or on the poolside terrace.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

At our bar you can find a wide selection of whiskeys and sample international and local cocktails including the typical Spritz, specially prepared for you and served by the pool

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 442

  • Maximum capacity: 312 people

  • Maximum banquet capacity: 312 people

Find out more

Our guest reviews for
Novotel Milano Nord Ca Granda

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

3,624 reviews

tripadvisor

TripAdvisor Rating 3.5/5

2,121 reviews

Decent for a weekend stay but not longer

TripAdvisor rating 3.5/5

jonathanpinto50 Couples - 09/10/2019 TripAdvisor review

The hotel is located 20mins by tube from the city centre but is easy to get to, it would be ideal if there was a direct service into the centre ( Duomo). The Ca Grand tube station is located 5 mins walk from the hotel, so cant complain.Upon checking in very late but was very quick with the nigh clerk. Our room was on the 4th floor, The room was spacious but was dusty. There was no functioning air conditioning which was a shame because if you opened up the windows, Mosquitoes would fly in and chew you whilst you slept.Mind you our stay was in Oct. The bathroom is basic but sterile.The bed was fine but there is a shortage of charge points in the room. Not the best Novotel room we have stayed in but livable for a day or two.

Not a good experience

Customer review rating 4.1/5

Hareesh Families - 08/10/2019 AccorHotels review

#1 Surprised to hear that air conditioning will be switched off starting from 21:00 hours in the night. When we came back to the room I was surprised to hear from front desk that air condition will be not available after 21:00. #2 City tax: I booked 2 rooms and while checkin I paid the city tax , however while check out i was asked to show the receipt of the city tax paid , never experienced with Accor hotels this kind of service

Value for Money

TripAdvisor rating 3.5/5

459sunil Business - 07/10/2019 TripAdvisor review

I was in MIlan recently for a conference and stayed at this hotel. Wonderful experience. Well mannared efficient staff. The breakfast has a good spread and healthy opyions also are available. The express laundry service is excellent and on time delivery.

Good place to stay for business

Customer review rating 4.1/5

Ag Business - 06/10/2019 AccorHotels review

Very nice staff at the reception and the restaurant

Dear Guest, We very much appreciate your comments regarding your stay at Novotel Milano Nord Ca' Granda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Lisacchi General Manager

Not up to par

Customer review rating 4.1/5

Anonymous Business - 04/10/2019 AccorHotels review

Excellent helpful reception. Frankly speaking I was disappointed by the hotel. It can't stand in the shadow of other Novotels. Although my room was cleaned, it was not clean. The chair had suspicious spots. The carpet was definitely ready for a change.The elevator was stained and was in need of polishing. The restaurant was disappointing due to a small selection of food, not to my taste. The meeting facilities were excellent. Neighbourhood? Nothing! Good position in terms of metro access.

Dear Guest, Thank you for taking the time to tell us about your experience at Novotel Milano Nord Ca' Granda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincenzo Lisacchi General Manager

Convenience at a reasonable price

Customer review rating 4.1/5

R A. Solo - 02/10/2019 AccorHotels review

Always great to stay at Novotel

Dear Guest, We very much appreciate your comments regarding your stay at Novotel Milano Nord Ca' Granda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Lisacchi General Manager

Dissatisfied on multiple levels

Customer review rating 4.1/5

Sumedh M. Couples - 02/10/2019 AccorHotels review

I don't feel entitled being a member of LeClub Accor. I started enjoying my stays with Mercure in France and then decided to try other brands of Accor. During this stay, my wife and I found it hard to understand how different the standards of different Novotels could be around the world. 1. No priority check in - Having the gold tier, coming off a delayed flight, we expected to check in ASAP. We found the reception attending to folks who entered around the time we did. Although we tried to signal by standing near the Priority Welcome section, no one bothered. What's the point of this membership? Didn't see this in Amsterdam, New York or Nice. 2. We were 'educated' on welcome drinks and how it applies as if we wouldn't have known having stayed consistently on different properties. Felt uneasy there. 3. What an under-equipped gym. You have one treadmill that creaks when you walk, let alone run. Just one treadmill. One cycling machine and a few weights in a cramped space. Either don't have it or do it right. 4. The hotel decided unilaterally to turn off the ACs for all rooms on the day of our arrival. Coming from Madrid and reaching Milan when the temperature was yet to drop to sub 20s, this was ridiculous. Why take these decisions unilaterally? They turned it on the night before our departure. We stayed 3 nights. 5. As if the problems weren't enough, Wifi was amazingly inadequate. Many properties have premium WiFi and we were thinking there would be one. Nope. The only positive thing: they let us check out late, but then again, it is one of the perks of the membership level, so wouldn't laud credit too much. I was about to send an email to Accor complaints anyways before this survey came through. Would not stay at this property again. Will still send the email to Sébastien Bazin this week.

Dear Guest, Thank you for taking the time to tell us about your experience at Novotel Milano Nord Ca Granda. I am very sorry that your experience did not meet your expectations and allow me to express my sincerest apologies. We want to reassure You that this is not our Accor standard and we always want to thank all our Le Club Guests for their loyalty, respecting all the standard procedures and also welcoming them in a good way. Unfortunately, I supposed that there was only one person at the front desk at that time and he/she didn't see You immediately. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing all future occurrences. We are also so sorry for the desease You had with A/C in the room. It is not so easy to find the right temperature in this period of transaction due to the season. We also received some messages from our Guest regarding a cold temperature in the rooms. Kindly accept a compensation with Le Club points on Your card for your stay which will be issued to your account within the next days. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. Please, do not hesitate to contact us directly at this e-mail address: H1… in order to welcome You direcly at Novotel. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me during your next visit. Sincerely, Vincenzo Lisacchi General Manager

Very good

Customer review rating 4.1/5

Ric Solo - 29/09/2019 AccorHotels review

Very good

Dear RICHARD I., We very much appreciate your comments regarding your stay at Novotel Milano Nord Ca' Granda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Lisacchi General Manager

Disappointing

TripAdvisor rating 3.5/5

rajr341 Business - 29/09/2019 TripAdvisor review

It was disappointing for a 4 star. The room was poor, gym room not as in pictures, the machines were old and were making some sound. The breakfast was poor with little options. Overall very dissatisfied

Not so encouraging.

Customer review rating 4.1/5

Ravindra V. Business - 28/09/2019 AccorHotels review

Rooms are of old style, you are not even offering proper quality glass and cup to drink water , coffee etc. Your Paper cups choice is not correct looking to 4 star grade hotel. Even breakfast quality was not as per 4 star standard. Sorry i was not fully satisfied.

Dear Guest, Thank you for taking the time to tell us about your experience at Novotel Milano Nord Ca' Granda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincenzo Lisacchi General Manager

Price too high for a low quality hotel!

Customer review rating 4.1/5

Stephen Friends - 25/09/2019 AccorHotels review

Room was nice but shower was a joke as very weak pressure, couldn't have a proper shower. Room was like an oven as too hot also pillows were too firm, no alternative pillows. Breakfast was average, but food in wrong sections as the sausages and scrambled eggs was not visible as in different section. Unfortunately we will not return as it was an absolute let down on our first visit to Italy. This will be put into TripAdvisor.

Dear Gust, Thank you for taking the time to tell us about your experience at Novotel Milano Nord Ca' Granda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincenzo Lisacchi General Manager

As good as I remembered it to be

Customer review rating 4.1/5

Sandrine P. Business - 23/09/2019 AccorHotels review

This hotel proposes exactly what I need for most of my business stays in Milano which is why it is always one of the very first options I look into when I stay there

Dear Guest, We very much appreciate your comments regarding your stay at Novotel Milano Nord Ca' Granda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Lisacchi General Manager

Comfy stay at Novotel Nord Ca Granda

Customer review rating 4.1/5

Vera P. Families - 14/09/2019 AccorHotels review

It was a nice and comfortable stay at this Novotel. Not far from the center, very clean, good breakfast. Staff from reception, to housekeepers to restaurants were helpful. I think that you pay what you get for, and service was up to the Novotel standard. They even accept dogs Totally recommend!

Dear Guest, We very much appreciate your comments regarding your stay at Novotel Milano Nord Ca' Granda. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vincenzo Lisacchi General Manager

Satisfied

Customer review rating 4.1/5

Vinicius Families - 10/09/2019 AccorHotels review

The attendance of support time and breakfast is very good, but the installation of hotel is very old and desgast. The Novotel need of actually like Ibis Styles brand.

Dear Guest, thank You for Your kind comment regarding Your stay at Novotel Milano Nord Ca' Granda. We will share Your comments with our team. We also want to reassure You that we are making all the efforts in order to avoid this kind of situation in the next future. Thank you again for sharing your experience, and we hope your next visit will be pleasant. Sincerely, Vincenzo Lisacchi General Manager

Worse than what I expected

Customer review rating 4.1/5

Sandra Families - 05/09/2019 AccorHotels review

We were first allocated in a room with with a strong humidity odor. The paint in the wall revealed there was indeed a humidity issue (not only in the room but also in the corridor) The following day we asked for a room change which we were granted. Even with that, I think rooms were not as clean as they should be. the carpet needs an integral cleaning or replacement. Breakfast was fine, but not as good as other Novotel Hotels with the same category.

Dear Guest, Thank you for taking the time to tell us about your experience at Novotel Milano Nord Ca' Granda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincenzo Lisacchi General Manager

Not the standard expected of a Novotel

Customer review rating 4.1/5

Anonymous Families - 03/09/2019 AccorHotels review

Check in was ok front desk was not really able to assist in information about traveling too and from hotel in Milan assist. Room was not of the standard expected as it was small, old and in need of refurbishment. Bathroom needed repairs and bed linen did not fit beds appropriately.

Dear Guest, Thank you for taking the time to tell us about your experience at Novotel Milano Nord Ca' Granda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincenzo Lisacchi General Manager

Very average Novotel though breakfast was good

TripAdvisor rating 3.5/5

PCAUD Family - 03/09/2019 TripAdvisor review

Unfortunately this hotel is well below the standard we have come to expect of a Novotel. Rooms were old and tired, sheets did not fit full size of bed, bathroom was in need of repair. Mixed results with staff

Staff at reception are not honest in giving advice. As they sale me BUS tickets with 18 € to Venezia saying it is cheaper than car parking fee which I found later the car parking fee was 20 €. I had very difficult time by bus with my family (4 children).

Customer review rating 4.1/5

Mohammed Families - 02/09/2019 AccorHotels review

Staff at reception are not honest in giving advice. As they sale me BUS tickets with 18 € to Venezia saying it is cheaper than car parking fee over their which I found later the car parking fee was 20 €. I had very difficult time by bus with my family (4 children) total family member were 7 There is no Iron & Iron Board in the rooms.

Dear Guest, Thank you for taking the time to tell us about your experience at Novotel Milano Nord Ca' Granda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincenzo Lisacchi General Manager

I had emails ignored and was hung up on the phone from staff. And your website is set up very poorly

Customer review rating 4.1/5

Hayley Families - 02/09/2019 AccorHotels review

I did not stay

Dear Guest, Thank you for taking the time to tell us about your experience at Novotel Milano Nord Ca' Granda. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Novotel. Please do not hesitate to contact me directly during your next visit. Sincerely, Vincenzo Lisacchi General Manager

Below Expectations - Needs renovation - Small Rooms.

Customer review rating 4.1/5

Jubran E. A. Families - 26/08/2019 AccorHotels review

The room is small and this Novotel needs renovation. I stayed in many Novotels before in Germany, France and Spain and they were all much better and much nicer. Also one very bad thing is that the breakfast is shared with the Ibis hotel guests, this should not be the case. I am very disappointed and this hotel is below the usual Novotel standards.

Dear Guest, Thank you for taking the time to tell us about your experience at Novotel Milano Nord Ca Granda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Vincenzo Lisacchi General Manager
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