Hotel - Novotel Milano Nord Ca Granda
Novotel Hotel Novotel Hotel

Novotel Milano Nord Ca Granda Hotel

3.5/5 2,029 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Reduced mobility rooms
  • Pets allowed
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 7 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 172 rooms
  • 112 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 50 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Manual temperature control
    • Satellite/cable colour TV
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 3,279 reviews

Our guest reviews for Novotel Milano Nord Ca Granda

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 2,029 reviews
Suradj D. Families - 05/02/2019 AccorHotels certified review
« good experience »

After a fast check-in we had a good experience in the hotel. The staff were helpful and friendly. The choices at breakfast were poor. Not too many things to choose from. Also, the chicken sausages and bacon are kept in one place (seperated but still problematic). There are two grippers, one for bacon and one for the chicken sausages. However, it is hard to distinguish which gripper is used for which of the two.

Anonymous Families - 04/02/2019 AccorHotels certified review
« Nice »

The stay at the hotel Novotel Milano Nord Ca Granda was satisfactory.

Anonymous Families - 03/02/2019 AccorHotels certified review

Have used this hotel before and will use it again. The only disappointing thing this time round was that on arrival the receptionist insisted that breakfast was not included when in fact it was. Even though I was sure he made be pay for It. When in my room I checked my booking and returned to show it to them. This time I found a different receptionist who checked their records and confirmed that I was right. Other than this incident the hotel is great!

Anonymous Couples - 03/02/2019 AccorHotels certified review
« Comfortable »

Satisfied with our room and service

Richard H. Friends - 29/01/2019 AccorHotels certified review
« Excellent short stay »

Good

D. Business - 20/01/2019 AccorHotels certified review
« Bad customer experience »

- Waiting more than 10 min upon arrival to get register - Room not really clean - No remote control unit for TV (I had to ask to get one) - Restaurant cold but good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at Novotel Milano Nord Ca Granda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Ministeri General Manager

Zw Families - 13/01/2019 AccorHotels certified review
« The worst hotel that I have ever went in, do not make the same mistake as I did. Please read this if you want to be safe »

First of all, the staff when I first arrived looked like they were half asleep. In the hotel cafe, the chef ,or the person who gave us the food, was very red in the face and was even more tired than we were even though we had to go on a plane to Milan all the way from England. We told him that we wanted two pizzas but surprisingly he only gave us one! The reception were very tired as well. The staff were extremely useless and lazy : on the first night, they gave us paper cups for hot drinks but on the second day they gave us plastic ones. We asked them for paper ones but apparently they said that they ran out!!! This carried on for the rest of the week however once they gave us tiny paper cups. Also, when we stayed at Milan it was really cold. There was one good quality double bed and one shabby bed that was actually a sofa and only had one dirty blanket. We wanted another duvet but the lazy staff said that we can’t have another so he gave us another blanket. Finally, the rooms were fithy as one bedsheet even had holes in! The idle staff didn’t even notice this or they pretended that they didn’t. The bathroom was the tiniest one that I have ever been to and it was the dirtiest too. The shower floor was exceedingly dirty. The walls had bumps on them and were very dusty. We didn’t even dare to touch them. Please, if you really want to go to a Novotel then do not go to this one. Cannot recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear XIANGYU W., Thank you for taking the time to tell us about Your experience at Novotel Milano Nord Ca Granda. We are very sorry that Your experience did not meet Your and Our expectations. Please allow us to express our sincerest apologies. At Novotel we work to provide a superior service experience for every customer and the one You felt did not represent our team working and our quality standard. Please be assured that we are taking all the appropriate measures to address the problem and prevent future occurrence. We appreciate Your sharing Your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Ministeri General Manager

Craig Couples - 11/01/2019 AccorHotels certified review
« Very nice stay . »

It was a very pleasant experience. This is the second time I have stayed at this hotel and I have enjoyed them both. Good size rooms, quick to check in and a good breakfast. Excellent staff all smiling and very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., we want to thank You regarding Your stay at Novotel Milano Nord Cà Granda. I will personally share all Your comments with our team. Your personal satisfaction is a great reward for all of us and it encourages all to do the best. Thank you again for sharing your unique experience. Hope Your next visit will be as pleasant as the previous one, we wait for Your in our Novotel. Sincerely, Marco Ministeri General Manager

Anonymous Families - 09/01/2019 AccorHotels certified review

Good location to visit the city by train. However, parking is random and garage expensive in case all outside car parks are taken.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., we appreciated your feed back regarding Your stay at Novotel Milano Nord Cà Granda. It's a pleasure for us to receive positive feedback. Regarding the parking, the Hotel has got an indoor parking for payment as confirmed on our website. We hope to see You again in our Novotel, Best Regards. Marco Ministeri General Manager

Luca Families - 06/01/2019 AccorHotels certified review
« Very welcoming environment. »

My experience was great, the staff were fantastic and helped me and my father with everything we needed. We needed to print ticket to a Milan game and since their public computers were down the front desk agent let us use her computer to print it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., thank You for Your feed back. We appreciated Your comments regarding Your stay at Novotel Milano Nord Ca Granda. It is always a pleasure to receive positive feedback. I will share your comments with our team as an encouragement to all of our them.We strive to continuously improve the quality of our services and Your satisfaction is best compensation for all of us. Thank you again for sharing your experience. We hope your next visit will be unique as the first one. Sincerely, Marco Ministeri General Manager

Michael Families - 01/01/2019 AccorHotels certified review
« Never again in Novotel Milan »

This hotel was picture when it opened yearssss ago. It's very old and you can see that the moment you enter the door. It is not a 4 stars hotel. The bed was good, the pillows were horrible, breakfast was very limited to be again 4 stars hotel. We had 3 nights booked but we left after 2 nights as we had a bad experience, when 2 men robbers us in our car (following us for kilometres). We were scared and we just wanted to get home. We asked the staff if they could do something (I was not expecting full refund) and their answered was no no and no because It was a pre-paid booking and he told me "imagine that you book a flight with non refundable rate, you won't ask them for money" Off course this man has not idea about traveling, probably hasn't been out of Milan because if you book a non refundable flight and you need to cancel, they will charge you a penalty but they give you back some of your money. We are traveling every two months when our kids have school holidays, also we had to cancel 4 trans-atlantic non refundable flights tickets last year and they took some money but gave us back more than 70% of the flights tickets cost. He didn't want to ask the manager to see if she could something about that, he even knew that our kids were shaking after that experience (probably he doesn't have kids). It's very sad because we had been in another Novotel Hotels in several part of France, Germany and Austria and the experience was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael P., Thank you for taking the time to tell us about your experience at the Novotel Milano Nord Ca Granda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Ministeri General Manager

Steph Business - 17/12/2018 AccorHotels certified review
« Not the standard of Novotel »

awful....

Gabriele Solo - 14/12/2018 AccorHotels certified review
« Best stay in town »

Every time feeling at home. Friendly staff at the restaurant. Room clean and comfortable.

Gk Couples - 03/12/2018 AccorHotels certified review
« Great stay at great hotel »

I am extremely pleased with my stay at Novotel Milano Nord Ca Granda

Adrian K. Families - 21/11/2018 AccorHotels certified review
« Just ordnary a suburban hotel »

Stayed at this hotel for three nights. The hotel îs 5 min from the M station which takes you directly to Centrale station. Rooms are standard but a bit outdated. Some refurbishment are needed. Breakfast is fine. The staff are below average. Overal it's value for money hotel.

Anonymous Solo - 18/11/2018 AccorHotels certified review

Very good

Marjan P. B. Couples - 17/11/2018 AccorHotels certified review
« good value in an expensive city »

The rooms very clean, the staff very pleasant, and once you have learnt the train routes the position is OK

Davide R. Business - 15/11/2018 AccorHotels certified review
« Good position »

I've been there before. I use to book this hotel for its position (close to the center + close to a park for running). With respect to the last times I had the impression that maintenance is not up to standards lately: - elevators, working OK but with some broken buttons and poor overall look - what seemed to be dust smell in the hallway - sink and shower not draining properly - dripping water from hydroponic installation close to the bar Under my point of view the bar is a point of improvement. It's not cozy at all and there is the possibility to drink standing or sitting at a couple of small tables which are too essential and in the middle of an open space. Personally speaking I am not tempted to spend time to drink a beer there and I think it wouldn't take much to make it a better experience for customers. In general I would expect a bit more from a Novotel in Milan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we really appreciate receiving your questionnaire concerning your last stay at the Novotel Milano Ca' Granda. Please accept our sincere apologies for all inconvenient caused. Rest assured that our housekeeping team and our maintenance manager have already put in place appropriate actions in order to avoid such matters. Upon your next stay we will take care of your reservation assuring you all our attentions and best comfort. Looking forward to welcome you again. Best regards. Marco Ministeri General Manager

P. B. Business - 12/11/2018 AccorHotels certified review
« Eicma working »

Good hotel

Peter Business - 10/11/2018 AccorHotels certified review
« Good business hotel, with parking, good restaurant and facilities. »

Very good stay with friendly staff at reception (Alessandro). Comfortable room, well situated if you come by car and with parking. Restaurant and breakfast is excellent, though 1 of the waiters was, contrary to usual service, not very service minded. Noice from elevators in room at higher floor. But price quality excellent and I like to return here as best alternative when visiting clients with car.

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