Hotel - Novotel Milano Nord Ca Granda
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Novotel Hotel

Novotel Milano Nord Ca Granda Hotel

Viale Suzzani 13 
20162  MILANO
ITALY

1,738 reviews
TripAdvisor Rating Based on 1,738 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Reduced mobility rooms
  • Pet allowed
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Reduced mobility rooms
  • Pet allowed
  • Outdoor playground for children
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children
  • Table tennis

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 7 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 172 rooms
  • 112 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 50 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Crib on request
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Satellite/cable colour TV
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 2,475 reviews

Our guest reviews for Novotel Milano Nord Ca Granda

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,738 reviews
AccorHotels certified review
Susanta S. Couples - 15/09/2017
« Had a pleasant stay in Milan and hotel is at a good location. »

Really good. Rooms were bigger compared to other European hotels.

AccorHotels certified review
Ana Business - 15/09/2017
« Helpful staff, a pleasant environment, great pool »

The staff at the Novotel were very friendly and helpful and the hotel had a pleasant ambience. The rooms were clean and quite, the only aspects of the room that could be improved were: supplying sheets rather that quilts for warm nights and better ventilation. The breakfast was excellent with a wonderful variety of fresh foods to suit all tastes. The dinners in the restaurants were good, but the menu options were a little limited for individuals staying in the hotel for multiple nights.

TripAdvisor review
Couples - 05/09/2017
« Wehave used it before. »

We received a friendly welcome, with TWO free drinks rather than the usual 1!!. The room was clean and the hotel staff their usual friendly self. The evening meal was, as expected, up to the usual standard as was the breakfast.

AccorHotels certified review
D D. Families - 03/09/2017
« Very enjoyable stay »

Quick check in. Staff very friendly.

AccorHotels certified review
Emily Families - 27/08/2017
« Good Stay »

Stayed for 3 nights with the family, location is great as tram just few steps away from the hotel. Good breakfast although kids have to wait for the pancakes can take sometime, swimming pool is great after a long walking around the centre. Room is fair space for 4 of us, have to asked for kettle to be changed but been dealt quickly, toiletries provided except for toothbrush but they're happy to provide straightaway as requested. Will definitely stay in again in the future.

AccorHotels certified review
Totojc B. Families - 21/08/2017
« Perfect place to stay in Milan. »

We are so please of the service and the staff whos been a part of this lovely hotel located not very far from the very heart of Milan. So easy to locate and very nice surrounding area . The room that I book both for my self and my sister is fantastic meaning to say we a have adjoining room to each other. I could say the room is clean with all the facilities that we really needed. The buffet breakfast is also included to our room accommodation. We also use the swimming pool facilities thats really a plus with a children play area that my son manage to enjoy himself. I would definitely recommended this hotel to my friend and family.

AccorHotels certified review
Con Families - 21/08/2017
« Great location....exceptional customer service.Amazing experience »

Great location.Conveniently located to transport links to the city.Large accommodation spaces,peaceful location.

AccorHotels certified review
Dany Families - 19/08/2017
« The hottel is away from the city & you need to change 2 trains to be able to reach to the city center which is okay but not for family with kids . But a very good staff and really helpful »

Great hottel , helpful staff , good food

AccorHotels certified review
Cn Families - 19/08/2017
« Cn »

Milan was fantastic. Hotel a bit disappointing. We booked this hotel especially for the pool, which was very poor. Freezing cold water, and very few beds to sit on. In fact, I had to sit outside of the pool on both days, which was unfortunate as there was a dreadful smell of drains. Rooms ok. Children would have liked tv channels in English. Breakfast uninspiring, and menu not great. Overpriced food and drink, it was much better to eat outside where food was better priced and views were more interesting.

AccorHotels certified review
Paul Families - 19/08/2017
« Great hotel for a family short break to Milan »

Located outside the centre but close to the Metro with easy parking, the Milan Novotel is greeted at great for families or a stop off before driving to Lake Como. Nice pool (with lifeguard) and play area meant the kids loved it. Good breakfast, although lacking a few items on the first morning. Staff were friendly and helpful. They confirmed street parking was free at the weekend when the car park was full. Spacious and clean room as you would expect from a Novotel. There is a nice restaurant “Jolly Due” nearby but treat it as sharing platters since service is a little bit hit and miss.

AccorHotels certified review
A P. E. Families - 19/08/2017
« good »

Good atmosphere with very friendly staff. The breakfast was amazing.however the standard of the cleaning in the bathroom is to be watch.but satisfied overall.

AccorHotels certified review
Ab Families - 12/08/2017
« We love staying at this Hotel, the Staff are excellent and it has easy access to the metro which makes all of Milan accessible. »

We really enjoyed our stay, which was our 4th visit to the hotel. The Staff at reception were very helpful, particularly Natalia, who remembered us from an earlier visit. The hotel was busier than we had seen before which meant having to wait for seating etc. at the swimming pool, if there was a way to help that, maybe more sun loungers etc. would be good. Breakfast was also very busy and the staff were under pressure, particularly as the only coffee machine wasn't working, they improvised with filtered coffee which was fine, but not ideal. The prices for drinks at the bar are very high which means we rarely use it. Overall we were very happy with our stay.

AccorHotels certified review
Robert Families - 09/08/2017

At arrival my car schraped the bottom with entering the garage. According to the staff this was known, but i was annoyed by this at the arrival. Rooms are good and clean, bathroom needs some renovation and cleaning. Citymap from receptiondesk was useless.

AccorHotels certified review
Wong F. H. K. Couples - 08/08/2017
« Totally unacceptable hotel - Novotel Milano Nord Ca Granda »

This is my 5th stay (3-5/8/2017) in this hotel. The past stays were: 20-24/7/2010, 23-25/12/2011, 22-25/12/2013 and 4-6/9/2016 since I joined the Club Accorhotels in 2009. This time is really terrible from check-in to check-out. I did the online check-in. When I arrived at hotel at 1:00PM. The 2 receptionists in a room behind the reception saw us approaching the desk but remained in the room and kept us waiting for several minutes. Then one lady came out. I told her I had done the online check-in and gave her a paper with the reservation number and my name. She did not bother to look up my reservation in the computer but just said that it was not yet 2:00PM and asked me whether I would like to leave the luggage and come back after 2:00PM. It was totally ridiculous as what's the point to do the online check-in. Then I told her that I did not accept her attitude as she did nothing, not even checked my reservation. And I was a Gold Member and could ask for early check-in. Actually, I had asked for early check-in when I did the online check-in. As it sounded a bit noisy, another lady came out and asked what she could help. I repeated once with my dissatisfaction. Then she checked my reservation and at last gave me a room. She also handed the welcome drink voucher to me and said that she had given my privilege to enjoy the welcome drink during the 2 days of my stay, other guests could only enjoy the welcome drink on the day of arrival. Actually, this was just a big lie. I have stayed in quite a number of hotels under the Accor chain and none of the hotel forces the guests to take the welcome drink on the day of arrival only. I felt being treated like an idiot. When I booked the hotel in May 2017, I fully paid the fees. But before I left the hotel, the hotel charged me again on 4 August 2017. I started to chase the hotel for refund yesterday but still not yet received a response from the hotel today. This hotel is totally unacceptable and I shall never come back again. There is no point for the hotel manager to make false apology afterwards. If the hotel manager is care about the guest, please go find out the shortfall and make improvement. For the General Manager of the Hotel Group, please send out some secret customers to find out what is happening in this hotel. Incompetent staff should be fired.

AccorHotels certified review
Skevi Families - 08/08/2017
« Very nice hotel! »

Very nice hotel, the metro station is only 5 min walk. The hotel is located in a residential quiet area. Highly recommended!

AccorHotels certified review
Khalid Families - 07/08/2017
« mr »

my favorite in Milan

AccorHotels certified review
Sc Business - 02/08/2017

Experience below expected standards and quality service usually delivered during previous stays

AccorHotels certified review
Mdb010 Families - 01/08/2017
« One night stop »

Easy and comfortable hotel. Use for more than 15 years as sleep over. Now the mosquitoes have take over so be careful at the poolside and when you go into the Milan city. This is no joke! Quick check in and out. Did not used the restaurant because of quality of the past years.

AccorHotels certified review
Stadsholt Families - 31/07/2017
« Not normal Novotel 4 star hotel :-( »

We had a good check in, but then the performance dropped. We had a room we sofa bed for our daughter. We could check in early, around 12.30 PM, but was in formed that they could only arrange the sofabed later, which was OK. When we came back around 6 PM it wsa still not fixed. When we went for dinner and told reception that they could arrange the sofabed, but when we came back around 10 PM, nothing had happend. We called reception and was informed they would arrange imm. We waited another 30 minuteds with no reaction. The I went Down to the reception Again, and had to be very angry before something happend. But no excuse from their side. Also every morning around 8.30 AM the staff wanted to make up our room, even we where no gone for breakfast yet.

AccorHotels certified review
Sergey Families - 30/07/2017
« Good hotel »

Good breakfast, comfortable beds

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