Hotel - Novotel Milano Nord Ca Granda
Novotel Hotel Novotel Hotel

Novotel Milano Nord Ca Granda Hotel

3.5/5 1,967 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Reduced mobility rooms
  • pets allowed
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 7 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 172 rooms
  • 112 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 50 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Manual temperature control
    • Satellite/cable colour TV
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 3,093 reviews

Our guest reviews for Novotel Milano Nord Ca Granda

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,967 reviews
Michelle C. Families - 09/10/2018 AccorHotels certified review
« Still love Novotel despite of.. »

Location was good. Receptionists are accomodating. Room was ok although some toilet necessities are not available like toothbrush, slippers, bathrobe, complimentary water during stay, maybe this is European style. Breakfast time is catastrophe, on 1st morning I thought we are just late around 9:30am and there are maybe many people finished because there is no more warm eggs, bacon and other stuff. Table was not set up. One staff even give me a dirty cup for coffee. But next day we are there at 9:00 bit still scenario was the same.

Jackson T. &. S. S. Friends - 08/10/2018 AccorHotels certified review
« Bed Bugs - have photos to present »

The service was not bad, but the bed bug bites is not really acceptable & we haven't ever had even this is issue in Bangkok! You need to improve on hygiene.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we really thank you for replying to our quality survey. Your comments are extremely precious and be reassured that we are going to check very carefully the issue about the bed bug you have mentioned. We regularly follow an accurate hygiene control plan to guarantee the best comfort and quality to our Customers. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Ministeri General Manager

Anonymous Families - 07/10/2018 AccorHotels certified review
« ok, not fully well organised, room relatively clean »

Breakfast ok, Room ok, but not fully clean - service not great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We appreciate receiving your quality survey and we do thank you for the time you have dedicated to us. We have taken note of your precious remarks and we would like to assure you that the cleaning and housekeeping staff has already put in place all necessary actions in order to guarantee the quality and cleanness expected from our Guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Ministeri General Manager

S H. Business - 07/10/2018 AccorHotels certified review

Friendly staff, good food in restaurant, some slight problems: Safe did not work Electricity fuses sometimes tripped when kettle was switched on

Heidi Friends - 03/10/2018 AccorHotels certified review
« Weekend getaway with friends »

The room was not clean. Dusty and not vacuumed properly. Minibar smelled horrible. Like it had been warm and was not getting cold properly. No duvets available. Reception staff could´ve gone an extra mile and get us two extra duvets from a twin bedded room, as the hotel was not fullybooked. Reception guy also said that he´d take care of it. He didn´t. We didn´t feel that telling the reception about other issues with the room would have given us any results. Reception did not answer when calling, Called several times and no answer. What if we would have had an emergency? Reception should always answer, even if to say "just one moment, please...". Breakfast was sadly a big letdown as well. Empty trays, no one asked us if we wanted coffee, nobody was clearing tables etc. Last morning was ok, as we ate so early. There was plenty of items, but it should´ve been like that every morning! I had expected a higher standard from Novotel and that the staff would´ve been more helpful and genuinely interested in our concerns. Even at check out, the lady didn´t ask anything; How was your stay? How was everything? Nothing. She didn´t seem to care. What a letdown.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you very much for taking the time to submit our quality survey questionnaire. We have read your comments with lots o attention and we deeply apologize for such matters caused. Please be reassured that all our head of dept. are going to work with all staff in order to find proper actions to improve the attention and attitudes as per our Brand promises to our Guests. Your comments will certainly help us to focus on the issues reported aiming to grant the best level of quality to our Guests. Hoping to have the chance to welcome you again soon, occasion to serve you better and regain your trust in our services. Best regards Marco Ministeri General Manager

Helen Families - 29/09/2018 AccorHotels certified review
« Staff were helpful »

Staff were very helpful rooms were clean . Only thing that was noticed that there was not a lot off staff when it was busy..

Paul /. V. Business - 29/09/2018 AccorHotels certified review
« An amazing stay in a great hotel in Milano »

Thank you for your excellent hospitality and that you made Things happen, that was magic!!!

L. Business - 27/09/2018 AccorHotels certified review
« Not such a good experience »

Nearly no watter came out of the shower. Breakfast was a disaster. I pay too much for this low quality breakfast

Daniar Couples - 26/09/2018 AccorHotels certified review
« Old and unclean hotel »

Even though the staff members were very nice, the hotel is very old, the rooms are not clean and there is no priority service (very understaffed)

Biljana Families - 26/09/2018 AccorHotels certified review
« Good value for the money »

There were hairs in the bathroom on several places (probably from the cleaning lady). The room is the worst we have stayed untill now from all Novotel hotels. Not spacious; it has to be renovated and is definitely not at the level of 4* hotel. Despite rooms the hotel interior is good looking and renovated. The breakfast was good.

Couples - 26/09/2018 TripAdvisor review
« Needs refurbishment »

Stayed 7 nights on September. The air conditioning did not work as it should, minibar fridge was broken, as warm as the room and in the bathroom the sink tap handle was broken. After first nigth we reported these problems and got another room. Air condition wasn´t any better, sink was also broken but the fridge was working.There was mosquitoes in the room all the time. We got alot of mosquito bites. There is West-Nile´s virus in Italy and I don´t want to have brain fever. Mosquitoes were not only at rooms, they were everywhere in the hotel. The hotel have to do something for these mosquitoes.The breakfast was pretty good but not the same level as in most Novotel hotels.

Ian E. Couples - 18/09/2018 AccorHotels certified review
« Check in experience was fast, the staff were very helpful. The restaurant experience was far from rating. They forgot our meal, we waited over an hour and did not realise until we questioned them - very poor on the maîtred part. »

As above, it appeared to us that the staff do not help each other out, we waited over 10 minutes for a drink at the bar, the girl behind the bar was very busy although the restaurant staff were not no one came to help her which left a poor experience with us. The retaurant menu could be better and the staff far more efficient. We waited for over one hour for our meal and this was not noticed by the staff or maître we had to ask although they appolised and gave us a free drink this did not improve our overall experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you very much for participating to our quality survey questionnaire and we do appreciate receiving your remarks that are extremely precious for us. We really apologize for such experience you have had in our bar and restaurant and please be reassured that our restaurant manager and his team will put in place proper actions to avoid such bad service and attitudes. Looking forward to welcome you again we send you our best regards. Marco Ministeri General Manager

Arturo S. R. Business - 16/09/2018 AccorHotels certified review
« A disaster »

Never slept so bad for such an amazing price. Matress was old and full of small balls due to wear, that huerted back. Impeaching a good sleep. NEVER had such thing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you for participating to our quality survey. All our Customers comments are very precious helping us to take constantly proper actions to guarantee a high level of comfort and services. We take this opportunity to reassure you that we have provided to check the mattress, although is a new one and last generation model with foam comfort, we have decided to replace it. Looking forward to welcome you again, occasion to regain your trust in our hotel, we remain, Yours Sincerely Marco Ministeri General Manager

Ubaldo R. Business - 13/09/2018 AccorHotels certified review

Very Good

Jason C. Couples - 08/09/2018 AccorHotels certified review
« Restaurant manager not very hospitable »

Usual good hotel apart from Restaurant Manager totally unreasonable made very unwelcome

Eduardo E. S. Solo - 31/08/2018 AccorHotels certified review
« Mr »

From the day I arrived, I was given full attention at the entrance, in the restaurant, truthfully everywhere. I had to stay in Milano one more week and I extended my stay at the Novotel. I will definitely return there on my next trip coming up soon.

Dimitri Solo - 29/08/2018 AccorHotels certified review
« Good Room, Service and location »

Good room, Good service, Good breakfast, Close location to Ca’Granda M5 stop

tomaraskostas Family - 26/08/2018 TripAdvisor review
« Nice hotel for family vacations »

Nice hotel a little far from city center but easy to access by Metro. Beautiful decorated but with rather dirty carpets in rooms. The staff was very polite and helpful. The hot and cold buffet breakfast was really good and tasty.

Family Families - 24/08/2018 AccorHotels certified review
« too much mosquitos and flair of 80ies »

There were a lot of mosquitos in the evelators and the floors. But there were no mosquitos within the guest room. The guest room itself looked like last renovated in the 80ies. But just for sleeping it was ok. ( clean, polite staff )

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We really thank you for sending us back your questionnaire including some very important comments. We do apologize to read that our room did not meet your expectations and the issue of the mosquitoes. Be assured that we are planning some important investments and technical interventions in the rooms and in the public areas in order to keep the hotel updated, clean, comfortable and adequate to our Brand promise. About the mosquitoes, we constantly arrange specific interventions to avoid this issue. Looking forward to have the pleasure to welcome you again. Best regards. Marco Ministeri General Manager

Helen Families - 23/08/2018 AccorHotels certified review
« lovely stay in Milan »

Great hotel, quiet high floor, comfy beds, nice and clean, good pool area

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