Hotel - Novotel Milano Nord Ca Granda
Novotel Hotel Novotel Hotel

Novotel Milano Nord Ca Granda Hotel

3.5/5 2,005 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Reduced mobility rooms
  • pets allowed
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 7 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 172 rooms
  • 112 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 50 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Manual temperature control
    • Satellite/cable colour TV
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 3,180 reviews

Our guest reviews for Novotel Milano Nord Ca Granda

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,005 reviews
Gk Couples - 03/12/2018 AccorHotels certified review
« Great stay at great hotel »

I am extremely pleased with my stay at Novotel Milano Nord Ca Granda

Adrian K. Families - 21/11/2018 AccorHotels certified review
« Just ordnary a suburban hotel »

Stayed at this hotel for three nights. The hotel îs 5 min from the M station which takes you directly to Centrale station. Rooms are standard but a bit outdated. Some refurbishment are needed. Breakfast is fine. The staff are below average. Overal it's value for money hotel.

Anonymous Solo - 18/11/2018 AccorHotels certified review

Very good

Marjan P. B. Couples - 17/11/2018 AccorHotels certified review
« good value in an expensive city »

The rooms very clean, the staff very pleasant, and once you have learnt the train routes the position is OK

Davide R. Business - 15/11/2018 AccorHotels certified review
« Good position »

I've been there before. I use to book this hotel for its position (close to the center + close to a park for running). With respect to the last times I had the impression that maintenance is not up to standards lately: - elevators, working OK but with some broken buttons and poor overall look - what seemed to be dust smell in the hallway - sink and shower not draining properly - dripping water from hydroponic installation close to the bar Under my point of view the bar is a point of improvement. It's not cozy at all and there is the possibility to drink standing or sitting at a couple of small tables which are too essential and in the middle of an open space. Personally speaking I am not tempted to spend time to drink a beer there and I think it wouldn't take much to make it a better experience for customers. In general I would expect a bit more from a Novotel in Milan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we really appreciate receiving your questionnaire concerning your last stay at the Novotel Milano Ca' Granda. Please accept our sincere apologies for all inconvenient caused. Rest assured that our housekeeping team and our maintenance manager have already put in place appropriate actions in order to avoid such matters. Upon your next stay we will take care of your reservation assuring you all our attentions and best comfort. Looking forward to welcome you again. Best regards. Marco Ministeri General Manager

P. B. Business - 12/11/2018 AccorHotels certified review
« Eicma working »

Good hotel

Peter Business - 10/11/2018 AccorHotels certified review
« Good business hotel, with parking, good restaurant and facilities. »

Very good stay with friendly staff at reception (Alessandro). Comfortable room, well situated if you come by car and with parking. Restaurant and breakfast is excellent, though 1 of the waiters was, contrary to usual service, not very service minded. Noice from elevators in room at higher floor. But price quality excellent and I like to return here as best alternative when visiting clients with car.

Luigi Solo - 07/11/2018 AccorHotels certified review
« comfortable short stay »

lovely and available staff from concierge to cleaners

Philip L. Couples - 06/11/2018 AccorHotels certified review
« A good hotel with a fair price »

The location of the hotel was very convinient due to the fact that the metro station was near by. The public areas of the hotel was nice and modern. The room was small and I think that it should be renovated soon, because the door wasn't closing well, and need extra effort in order to lock, the bathroom around the shower had some mold, and the soundproof was poor (both from the windows and from the elevator). On the other hand the price for the quality was fair.

Alejandro S. Families - 31/10/2018 AccorHotels certified review
« deception at the beginning but good improvement »

When we arrived the room was dirty and the smell was not good. My wife complained by email and the Manager Ilaria replied with good response and the room was cleaned on the second day. Unfortunately I forgot my watch in the room and did check-out. I realized 6 hours later and talked to Alessandro who kindly looked for the watch but was not found. Unfortunately the Clean staff or any other customer who entered the room has not been honest enough to return :( . I am 100% sure I left the watch in the room since I have photos using the watch the night before check-out. I am really sad about losing my watch (a Rolex from my father) and that the watch was not recovered. I would like to ask if eventually any watch (Rolex) is found and returned to reception please let me know.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Milano Nord Ca Granda. We are very sorry for the inconvenient caused in the room, even if we were able to solve promptly. Concerning your watch we can assure you that we have checked carefully everywhere without any more useful elements. Please be reassured that our team, including the housekeeping staff, has been working in this hotel for so many years and we really trust them. We are staying at disposal for any more support you may need. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Ministeri General Manager

Tony A. R. P. Families - 29/10/2018 AccorHotels certified review
« REVIEW OF STAY IN NOVETEL »

Out stay was pleasant except for one major fault. We stayed for two nights before our flight home to Australia from 29th and 30th October 2018. We found the food and accommodation most satisfactory. However the stay in the room overnight was very unsatisfactory and definitely not what we would have expected from the Novetel chain. The air conditioning across the whole hotel was totally switched off, the fan worked for approximately a few hours and that too was switched off. We had to sleep in a very hot room or risk been badly bitten by mosquitoes during the night. We did not sleep well at all. There were five in my party, my wife and myself in one room, and my brother and his family in another. The experience was the same for them. We all complained about the situation to the desk staff, and were told numerous stories. One was that because it was late October the air-conditioning was turned off because of the time of year, frankly air-conditioning settings should be based on the actual temperature on the day, not the date on a calendar. We were also told that it was due to council regulations and that the hotel had no choice but to turn off the air-conditioning. We were not able to get the air conditioning on and the fan working. We all decided that we would not ever use a hotel on the Novetel chain again. We choice Milan Novetel hotel because we had just completed a 7 week holiday across Italy using Air B and B accommodation, and all of them has air conditioning some better than others, and we were very tired. We decided to treat ourselves at the end of the holiday in Italy and stay in much more luxurious surroundings but your hotel did not live up to it promo on the internet. Definitely most unsatisfied with this situation, as we arrived home even more exhausted because of the lack of sleep we experience by staying in your hotel. In Australia we last used the Novetel in Wollongong NSW and did not experience any difficulties.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are in receipt of your review and we do thank you for the time you have dedicated to us. We do apologize for the inconvenient caused and for disappointing you about the air conditioning turned off. We really understand and respect your expectation but trust us that we have done all necessary to compensate the weather conditions; during the days you mention the outside temperature was around 13° / 15° C. that's the reason why the air conditions was off. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Ministeri General Manager

Ben W. Business - 27/10/2018 AccorHotels certified review
« One night for business, did the job. »

Staff very friendly, restaurant food was ok, room was very warm and the air con did not work. The water pressure in the shower was terrible in the morning! WiFi speed was good.

Stephen R. Couples - 26/10/2018 AccorHotels certified review
« Great Service, good hotel could be great. »

Hotel location great near both Metro and Tram lines, staff service excellent, room well appointed shame about cardboard coffee cups and very thin plastic glasses in bathroom told for health and safety reason! We were plagued by insect bites in room did ask room could be sprayed on second day don't think it was as bathroom and room had even more insects on our return bought our own spray on third day and that did the trick. From the squashed insects on the walls this would seem to have been ongoing problem, room cleaning not as good as it should have been.

Business - 24/10/2018 TripAdvisor review
« Funcitonal and confortable »

Bathroom protection allows water falling down into the floor. A little bit annoying to walk in the toilets after a shower. Missing caoutchouc protection in the glass.It would be great to fix this for the next visitor

C C. Families - 21/10/2018 AccorHotels certified review
« Very good hotel location »

Good hotel. Very engaging staff. Ideal for tourist trip

Pitakchai Couples - 16/10/2018 AccorHotels certified review
« Good »

Good

Michelle C. Families - 09/10/2018 AccorHotels certified review
« Still love Novotel despite of.. »

Location was good. Receptionists are accomodating. Room was ok although some toilet necessities are not available like toothbrush, slippers, bathrobe, complimentary water during stay, maybe this is European style. Breakfast time is catastrophe, on 1st morning I thought we are just late around 9:30am and there are maybe many people finished because there is no more warm eggs, bacon and other stuff. Table was not set up. One staff even give me a dirty cup for coffee. But next day we are there at 9:00 bit still scenario was the same.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Many thanks for submitting your review and telling us about your experience at the Novotel Milano Ca' Granda. We really apologize for all inconvenient caused and be reassured that all our efforts are already concentrated in avoiding such issues in the future. Looking forward to have the chance to welcome you again. Best regards. Marco Ministeri General Manager

Jackson T. &. S. S. Friends - 08/10/2018 AccorHotels certified review
« Bed Bugs - have photos to present »

The service was not bad, but the bed bug bites is not really acceptable & we haven't ever had even this is issue in Bangkok! You need to improve on hygiene.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we really thank you for replying to our quality survey. Your comments are extremely precious and be reassured that we are going to check very carefully the issue about the bed bug you have mentioned. We regularly follow an accurate hygiene control plan to guarantee the best comfort and quality to our Customers. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Ministeri General Manager

Anonymous Families - 07/10/2018 AccorHotels certified review
« ok, not fully well organised, room relatively clean »

Breakfast ok, Room ok, but not fully clean - service not great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We appreciate receiving your quality survey and we do thank you for the time you have dedicated to us. We have taken note of your precious remarks and we would like to assure you that the cleaning and housekeeping staff has already put in place all necessary actions in order to guarantee the quality and cleanness expected from our Guests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Ministeri General Manager

S H. Business - 07/10/2018 AccorHotels certified review

Friendly staff, good food in restaurant, some slight problems: Safe did not work Electricity fuses sometimes tripped when kettle was switched on

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