Hotel - Novotel Milano Nord Ca Granda
Novotel Hotel Novotel Hotel

Novotel Milano Nord Ca Granda Hotel

3.5/5 1,929 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Reduced mobility rooms
  • Pets allowed
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Outdoor playground for children

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 7 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 172 rooms
  • 112 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 50 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Manual temperature control
    • Satellite/cable colour TV
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 2,961 reviews

Our guest reviews for Novotel Milano Nord Ca Granda

100% genuine reviews from our guests

Find out more
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3.5/5 TripAdvisor Rating 1,929 reviews
Martin Families - 04/08/2018 AccorHotels certified review
« Great stay, few details, though. »

The parking, reception staff, welcome, everything great! Rooms OK, carpets noticeable stained here and there. Bathroom clean and comfortable bed. Room corridors with few plastering details coming out, perhaps ready for refurbishment. Restaurant staff and food excellent. There was a private party in the pool side blocking the usage for the evening, not very much appreciated to be honest, then the party with shouting and music extended a little after midnight and could be heard on level 5 where my rooms were. But, after that good sleep.

M-niko Families - 04/08/2018 AccorHotels certified review
« Good hotel »

I liked the hotel, and hope to come back.

Julie Families - 30/07/2018 AccorHotels certified review
« Ideal place »

3 night stay to visit Milan in a big bedroom with very comfortable bedding. The breakfast was great, even though we had to wait for fill ups at times. My younger son really appreciated the pool in between our sightseeing. Very close to the metro which was ideal. We bought day tickets at the local newsagent’s. Warm welcome all round in the hotel with friendly staff. We could park just outside for free too. What would have made it better would have been more info about local facilities , places to visit and events. We got by however with our own book and the internet.

Unhappy Families - 28/07/2018 AccorHotels certified review
« Very dirty and bad instant powder coffee. We are in Italy land of tasty coffee. »

The worst Accor Hotel by far from United States via Africa to Europe. Mercedes from housekeeping and Ibrahima from the restaurant are the only things good and enjoyable in that hotel. They were great and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We appreciate receiving your questionnaire regarding your recent stay at the Novotel Milano Nord and we do feel sorry to read that your experience did not match with your expectations. We do apologize for all inconvenient caused. Please be assured our team managers are going to take the necessary measures in order to avoid such matter and guarantee the quality of service expected from Guests. Hoping to have the chance to regain your confidence upon a future stay in our Hotel we remain, Yours Sincerely. Marco Ministeri General Manager

Megan O. Couples - 25/07/2018 AccorHotels certified review
« Megan O. »

I really enjoyed my stay at this modern and beautiful hotel. Everything was fabulous apart from the temperature of the pool. Due to how cold the pool was, myself and my partner could not get in if after the one day we spent by the pool.

Serge Families - 24/07/2018 AccorHotels certified review
« Good Novotel with swimming pool in Milano. »

Very nice, but a lot of moskits.

Natasha Families - 23/07/2018 AccorHotels certified review
« Nice hotel with overall friendly staff »

Overall we enjoyed our stay at Novotel Milano. The staff in the hotel were very accommodating as we had a 1 year with us. So we were provided with a high chair and we had a cot in our room. the only downside was when we got phoned up at 9.30pm one night to say that the credit card we had used originally to book the hotel was not working and we had to come down and sort it out there and then. This could have waited until the next day but the reception were insistent we did it there and then. We were all in bed at the time asleep, plus we had already given the reception a new card when we checked in to put the hotel bill on. We were not very happy and made a complaint at the time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Milano Nord Ca Granda. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that our Front Office Manager will share and take the necessary actions in order to avoid such inconvenient about the credit card payment procedure putting a special attention to the Guests tranquility. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Ministeri General Manager

Dejan N. Families - 19/07/2018 AccorHotels certified review
« Ok nothing special »

No iron, And was double charged the tourist fee. With still no refund!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Client, Thank you for taking the time to tell us about your experience at the Novotel Milano Nord Ca Granda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we are going to put in place appropriate actions in order to guarantee a great check out experience. About the city tax this doesn't depend on us; that's a government regulation. I will check anyway the matter about the refund. Do you have more details to give me? In order to better check that. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Ministeri General Manager

Csaby Families - 16/07/2018 AccorHotels certified review
« Rezonable »

It was a good experience, the rooms are clean, good breakfast and it is relatively close to public transport! There you can leave your luggages if you have to!

Chris Couples - 14/07/2018 AccorHotels certified review
« Thought it was closer to a Mercure than Novotel brand »

Hotel is not attractive from the outside, but better on the inside. Room met expectations and was very clean, but bar area and common areas need upgrading & refurbishing. Breakfast was very busy and staff could not keep up with the number of guests there. Coffee cups and glasses were not replaced in time and food could not be replaced quick enough due to insufficient numbers of staff. School holidays may have contributed to the problems. Reception staff were welcoming and very helpful with advice regarding the metro and any questions we had.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Milano Nord Ca Granda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, concerning also the breakfast service. Regarding the hotel interior design we have planed some works and a great project for a bar and restaurant restyling within the end of this year. Hopefully we will have the chance to welcome you again and let you try a new experience. Looking forward to welcome you again. Best regards. Marco Ministeri General Manager

Franco D. Families - 12/07/2018 AccorHotels certified review
« Tight Executive room »

Disappointed that the pool opened at 11 each morning that was the main reason why I booked this hotel, I enjoy doing some swimming before breakfast I ve stay in a lot of hotels around the world and this was the first time that the pool opened so late, very disappointing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Milano Nord Ca Granda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Concerning the swimming pool opening time we will consider the possibility to manage that differently. Please be assured that all information are anyway written on our web site and also available at the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Ministeri General Manager

Anonymous Business - 12/07/2018 AccorHotels certified review
« Fine overall but could have been better »

The hotel location was convenient and close to public transport. The room was clean and fairly well maintained. The reception staff were really friendly and helpful. However, there is a lot of noise in front of the hotel at night time (e.g. shouting, singing, etc) which made it difficult to get a good nights sleep. There are really limited hot breakfast options and I was not told that breakfast service finishes at 9:30 during the week. The only information I had was a notice in the lift describing the busy/quiet times for breakfast which indicated it was served until 11. This meant I missed breakfast on my first day. Overall, I would not choose this hotel again if I were visiting Milan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Milano Nord Ca Granda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence in regard of the noise coming from the adjacent public square involving also the local authorities. About the useful services information our front office manager has already put in place appropriate actions with his team in order to avoid such inconvenient. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marco Ministeri General Manager

Theo B. Business - 07/07/2018 AccorHotels certified review
« Business stay overnight »

Complete hotel with all required facilities for an comfortable stay overnight in Milan.

Cristina Families - 07/07/2018 AccorHotels certified review
« View of the room in a wall »

Good breakfast choice, large room, convenient hotel position

C. Families - 29/06/2018 AccorHotels certified review
« good but improve in dining »

over all stay was good with the location clean and friendly staff. But the menu of BF and dining service needs to improve

Anonymous Families - 26/06/2018 AccorHotels certified review

Staff are very polite and kindly

David2018 Business - 26/06/2018 AccorHotels certified review
« nice stay »

a no more no less experience

Deb B. Families - 24/06/2018 AccorHotels certified review
« Ok Hotel »

Dinner was overpriced with a salad having bitter , yellow coloured lettuce . There were mosquitoes for company. Bar staff , ignores hotel guests and is more ' local Italian' friendly. Possibly racist?? Hotel provides taxis only at expensive rates. Possible commission from them. While going to Duomo by cab it was €22 coming back €14. If you call up hotel, line is kept on hold for more than 5 min. Lift has a foul smell. Only redeeming feature is a good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Milano Nord Ca Granda. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have read your comments with special attention and I feel sorry for the feeling you got; I can assure you that in our hotel nobody is racist and nobody takes commission form the taxi. The different rate you have paid should be the call charge for the taxi to come to the hotel from the nearest position of the taxi; different when getting the taxi direct at the taxi station. About the dinner I will share your remarks with our restaurant and kitchen team in order to avoid such bad service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards. Marco Ministeri General Manager

Family - 24/06/2018 TripAdvisor review
« Improve »

The food and service need to improve. Room infrastructure old. They have to upgrade in all fields. The breakfast menu is very primitive. The have to expand and the service of the dining is unprofessional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, we are in receipt of your review and we are very sorry for the inconvenient caused during your last stay at the Novotel Milano Ca' Granda. Please be assured that all team and myself will manage promptly the right actions to put in place in order to guarantee the quality expected from our Guests. We do hope to have the chance to welcome you again giving us the opportunity to serve you better and regain your trust in our Hotel. Best regards. Marco Ministeri General Manager

Anuj P. Families - 16/06/2018 AccorHotels certified review
« Good customer service and great staff »

Amazing

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