Novotel Milano Linate Aeroporto Hotel 4 stars

TripAdvisor rating 3.5/5 1,977 reviews
Novotel Milano Linate Aeroporto
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+ 25 Services
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Room 1

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Hotel extras

  • Outdoor swimming pool, green areas, parking

  • Shuttle service to/from the airport terminal

  • Facility equipped for business meetings

  • Ideal for families, pets included

  • Contemporary and comfortable style

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • Air conditioned
  • MILANO LINATE
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Services for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Milano Linate Aeroporto

Via Mecenate 121
20138
milano
italy

Tel: +3902507261

Fax: (+39)02/58011086

Contact email

Check-in from 14h00

Check out up to 12h00

  • MILANO EST AEROPORT :   45 MECENATE

  • MILANO EST AEROPORTO :   66 UNGHERIA 1

  • ROGOREDO STATION :   88 UNGHERIA / MECENATE

  • LINEA GIALLA :   3 SAN DONATO M.

  • MILANO EST AEROPORTO :   27DUOMO-UNGHERIA UNGHERIA / MECENATE

  • By plane

    LINATE AIRPORT At 3km / 1.86 miles

  • By plane

    MALPENSA At 55km / 34.38 miles

  • By plane

    MALPENSA At 50km / 31.07 miles

  • By plane

    MILANO LINATE At 4km / 2.5 miles - Shuttle free

  • By plane

    MILANO MALPENSA At 55km / 34.38 miles

  • By helicopter

    A.T.A. (PRIVATE AIRPORT) At 4.02km / 2.5 miles

  • By car

    A1 MILANO BOLOGNA At 10km / 6.21 miles

  • By train

    CENTRALE At 7km / 4.35 miles

  • By train

    GARIBALDI At 8km / 4.97 miles

GPS :45.447655, 9.256846

Our accommodations

Discover the new Novotel N'Room: Combine work and relaxation in a completely redesigned room, equipped with a new 55-inch TV, free WIFI, tea and coffee making facilities and a safe. For up to 2 adults and 2 children

Superior Room with one double bed and a sofa bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Superior Room with one double bed and a sofa bed

  • Max. number of persons: 4
  • Area: From 24
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Executive Room with a double bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Superior Room with 2 single Beds

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Executive Business Room with a double bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Our restaurants and bars

N RESTAURANT

Type of cuisine: International

Simple, tasty, healthy and balanced cuisine. Catering that provides whatever takes your fancy at any time of day or night. Enjoy a moment of escape in the restaurant, at the bar, on the terrace or in your room.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

At our bar you can find a wide selection of whiskeys, sample international cocktails and appreciate the typical Spritz, specially prepared for you and served by the pool

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 195

  • Maximum capacity: 143 people

  • Maximum banquet capacity: 143 people

Find out more

Our guest reviews for
Novotel Milano Linate Aeroporto

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

3,037 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,977 reviews

Really didn't liked

Customer review rating 4.2/5

Lavdim V. Couples - 09/10/2019 AccorHotels review

I been staying in Accor hotels for some time now but this was a worst experience ever, sorry to say this but really was not good. I checked out and got to my room , and service lady comes in my room, twice not just ones. Since it was executive room there was no coffee, no paper cups, no milk, not even cups for nesspresso machine, for these small things i got that room. thank you.

no surprise as usual

Customer review rating 4.2/5

X Business - 08/10/2019 AccorHotels review

Nothing to add It was not the 1st ni ptobably the last time I will stay at this hotel. Room is good, breakfast fresh with good variety of food They follow the novotel standards for everything especially the cost! A bit expansive

Convenient location, nice rooms, excellent value

Customer review rating 4.2/5

Lello A. Friends - 06/10/2019 AccorHotels review

This was my third time at this property. Once again I enjoyed the convenient location of this hotel, very close to Milan ring road Tangenziale Est though reasonably quiet, 15 min away from Linate Airport by hotel shuttle, 20 Min to central Piazza Duomo by car and public transportation leaving from just across the road, ½ hour from Milano Centrale Railway station. Rooms seem having received recent refurbishment and bedding upgrades and definitely offer more comfort and decor than the 3 cadet chains of Accor. Professional and competent staff... almost friendly. At rush hours, usual long queues/ wait at reception: even the addition of a third counter seem not enough, due to erratic (wrong) design of the area with unnecessary huge inner space for the bar counter. Guests should be offered incentives for online check-in with dedicated fast lane, and more off-line supporting receptionists helping out for reducing the wait. In my room the vintage hairdryer wasn't working, probably natural...death. Extra check on house keeping standard may be used ( bathroom exhaust vent very dusty, same on (faulty) hairdryer frame. Access to pay parking gate intermittently faulty as well as interphone, too bad as outside street parking is really NOT advisable. All in all a pleasant stay at reasonable rate, in a sold-out hotel!

NORMALE

Customer review rating 4.2/5

Anonymous Business - 22/09/2019 AccorHotels review

NORMALE

Mr

Customer review rating 4.2/5

Rick R. Couples - 17/09/2019 AccorHotels review

The staff were, as usual, friendly and polite. However, responses to problems were very poor. The English TV channels were not working and, despite reminding staff twice, nothing was done. Also, laundry was not returned to my room and I had to retrieve it from reception. Finally, again the bar was not manned on occasion, having to seek someone from the restaurant. Room service was excellent although the shower was faulty.

Dear Mr. R., thank you for choosing to stay at Novotel Milano Linate and for your feedback. We are happy to read that you enjoyed our staff’s attitude. This is our best achievement and we do our best to share our passion with our guests, to make them feel welcome and at home. We are sorry about some technical problem occurred during your permanence here. We shared your comments with our maintainer and we are working on it to fix the problem as soon as possible. We hope to have the pleasure to welcome you again in a more fortunate occasion in order to show the real essence of Novotel Milano Linate and to meet completely your expectations. Have a nice day and best regards, Alice Rodolico Guest experience department

not so good.

Customer review rating 4.2/5

Anonymous Families - 06/09/2019 AccorHotels review

The reception was not really friendly and we just found out that we paid too much for the tourism tax. (july-aug should be 50% off & full charge for my kid who is only 16). The room was dusty. The free parking was limited, not as expected as in the description. The breakfast was good and the hotel facilities were excellent.

Dear Tina A., first of all we would like to thank you for choosing Novotel Milano Linate and for your feedback. We’re sorry to read that your experience didn’t completely meet your expectations. What you have described about the welcome doesn’t reflect our usual attitude and we apologize for that. About the city tax of Milano, there are no discount at any time. The costs is always €5 per person per night. We hope to have the possibility to regain your trust during your next visit and we will do our best to turn your opinion for the better. Best Regards, Alice Rodolico Guest - Experience

Could have been better!

Customer review rating 4.2/5

Ing R. Families - 21/08/2019 AccorHotels review

-Not enough free parking -timing for pool is very limited. Should be extended till 10 PM. -very slow service for breakfast: food finishes and we had to wait a long time!

Decent room, terrible bathroom

Customer review rating 4.2/5

Szymon Families - 20/08/2019 AccorHotels review

Overall the room was ok (sleeping area) However the bathroom was a nightmare. There was fungus on the ceiling, that I saw only during the night and did not want to move my kids to another room. Also the sink drain was full and smelled bad, the water was staying in the sink. The food in the restaurant was ok.

Dear Mr. C., We are happy the room was to your taste and also the Novotel Restaurant’s quality, but we are sorry for not completely meeting your expectations: with my apologies I would like to assure you that we treasure our guests comments, which are shared with our staff, as they are fundamental to strive for a better service. The cleaning department has been informed, in order to ameliorate the attention for the future and, thanks to your feedback the reported problem has been solved. We hope that you will not hold this past experience against us and that we will have again the pleasure of your return assuring of our best care and attention. We remain at your complete disposal. Best Regards, Pietro Mancino General manager
Customer review rating 4.2/5

Rt Families - 18/08/2019 AccorHotels review

Everything was fine and the hotel overall was very good. The children loved their gifts and the rooms were adequate if not a little small for 4. Room was cleaned very well, thank you to the hardworking cleaning staff as the hotel was spotless. Check in was friendly and efficient. The breakfast was good although a better cereal selection would have been welcomed. The lifeguard was not always in the pool area, often sitting at a table looking away from the pool which I don’t think is acceptable as there is not enough seating for parents around the pool. Also I don’t think I have ever made a negative comment about a member of staff but I found the barman on the day of our arrival incredibly rude after I asked for a drink he was unfamiliar with. It wasn’t a language barrier, he was just rude and handled my request badly...I don’t expect to be looked down upon and that is how I was made to feel.

Tolerable

Customer review rating 4.2/5

M. H. Families - 18/08/2019 AccorHotels review

Pleasant rooms but the staff were rude and the car parking charges were outrageous. We will not be returning to this hotel.

Dear Mrs. H., First of all thank you for sharing your feedback about your experience at Novotel Milano Linate. Each feedback is important to us because it represents a direct mirror of our effort and work. We are sorry for not being able to exceed your expectations. We should have given you the best and since your opinion is important for us not only to increase the motivation among our staff members, but also to help us in improving the quality of the service we offer to our Guests, we would like to take this opportunity to reassure you that your comments have been taken in great consideration and shared with the departments involved. As regards parking, the cost is in line with the service offered. The car park is equipped with a 24-hour video camera service. We hope to have the chance in the future to welcome you back to Novotel Milano Linate and offer you a very and enjoyable stay. Best Regards, Alice Rodolico Guest experience department

Bed bugs all over the bed.

Customer review rating 4.2/5

Mrs G. Families - 17/08/2019 AccorHotels review

I was completely covered under the duvet during the night so i know for a fact it can't have been mosquitoes but somehow everyday i woke up with brand new itchy bumps that were definitely bed bug bites the next day. The cleaner's just turns the duvet over to not show the chocolate stains that my little boy made from his chocolate drink the day before instead of actually changing it. The sink drain stank the everytime water does through it which made the room smell during our occupancy. Not to mention the broken soap dish in the shower from the first day we arrived. Overall I wouldn't call this a 3 star hotel let alone a 4 star.

Dear Mr. b., Thank you for taking the time to tell us about your experience at the Novotel Milano Linate Aeroporto. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. The general cleaning is very important for us and we are always very scrupulous so that the rooms are adequately cleaned to keep our quality standards high. We are very sorry for what you have reported and surely your feedback will be shared with the cleaning department to be even more careful for the future. Thanks to your report we have already asked the technician to check the sink drain. It must have been a pipe problem. Once more our deepest apologies for all the events that occurred during your stay. Nevertheless, we would like once more to welcome you, and we will especially take care of your next reservation and prevent all of these inconveniences to happen again. Best regards, Pietro Mancino General Manager

amazing

Customer review rating 4.2/5

Afzal Families - 13/08/2019 AccorHotels review

nice location, family rooms and staff.

Relaxing and enjoyable

Customer review rating 4.2/5

Guy M. Families - 12/08/2019 AccorHotels review

The late breakfasts and access to the pool made a really relaxing and great start to the day - all the staff were friendly and we made use of the free shuttle

Returning visit

Customer review rating 4.2/5

Marco Families - 11/08/2019 AccorHotels review

As you may expect the hotel is good accessible. Minor point is the non-functioning electric car charger on the parking (or not linked with commonly used system). Friendly reception, nicely updated modern rooms. Restaurant visit was less satisfying; bit rude reception. It was more important to ask how we would pay than anything else. Rude response on request for children’s menu, no flexibility or alternatives offered although we were the only ones in the resto. Pitty.

Visiting Milan

Customer review rating 4.2/5

Anonymous Families - 07/08/2019 AccorHotels review

To visit Milan we stayed there for two nights.

Dear Mr. G., Thank you for taking the time to tell us about your experience at the Novotel Milano Linate Aeroporto. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope to have another chance to welcome you back at and recover your trust in Novotel Milano Linate. Should your plans ever bring you back to Milan, please contact us prior to your arrival so we can take care of you and your requirements, and provide you with a positive experience. Regards, Alice Rodolico Guest Experience department

Excellent

Customer review rating 4.2/5

Rashad O. Families - 07/08/2019 AccorHotels review

Vesna and Alice are incomparable,smiling ,helpful and in command of their job In summary you wish all hotel receptions have people of their caliber

Professor

Customer review rating 4.2/5

Marjo L. Families - 03/08/2019 AccorHotels review

Our family was satisfied

More than happy, good airport hotel with everything you would expect!

Customer review rating 4.2/5

Chris Business - 26/07/2019 AccorHotels review

I stayed one night, staff were more than helpful, nice pool, food and beverages were very good, and room was excellent.

Quick overnight stay....could use some easy but important improvments

Customer review rating 4.2/5

Business T. Business - 20/07/2019 AccorHotels review

The facility was clean and modern. The staff was friendly. The wi-fi was weak or non-existent for our group. The first airport shuttle was at 5:30 am and there were 11 people fighting for 7 seats. They need a sign-up list, a second driver, or a bigger bus. None of us were prepared for this but we were lucky and shared an Uber with another guest so that the families could ride together and not be late.

great hospitality

TripAdvisor rating 3.5/5

JayaniW5 Family - 20/07/2019 TripAdvisor review

felt warmly welcomed. Mr Nishantha Pasqual welcomed us extra well good location close to airport. Kids had their little gifts Kaleidoscopes which they enjoyed. We lost a phone and the staff was kind enough to locate it and hand it over to us

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