Hotel - Novotel Rotterdam Brainpark
Novotel Hotel Novotel Hotel

Novotel Rotterdam Brainpark Hotel

4.0/5 1,158 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Boat excursions
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

The spacious rooms at the Novotel are furnished in a contemporary style with a flexible layout. They are enjoyable to stay in and will meet all your requirements.We treat your children as our VIP guests. Accommodation and breakfast are free of charge for two children up to 16 years of age when sharing a room with their parents or grandparents.

  • 206 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 28 family rooms
  • 6 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 7,321 reviews

Our guest reviews for Novotel Rotterdam Brainpark

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,158 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Vanina G. M. Business - 12/01/2019 AccorHotels certified review
« Comfort and quite room area »

The check-in and check-out was fast eventhose I was with a big group. At the breakfast there was enough choice for everyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Sabine Schippers Supervisor Front Office

Anonymous Business - 11/01/2019 AccorHotels certified review
« Very good environmentand restaurant »

Comfortable hotel in the right location based on my needs. The breakfast and the restaurant are of high quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Sabine Schippers Supervisor Front Office

Anonymous Business - 11/01/2019 AccorHotels certified review
« Good »

Room was cold,specially toilets

Anonymous Friends - 09/01/2019 AccorHotels certified review
« Good service and high standard of facitites »

Excellenrt

Denis Families - 08/01/2019 AccorHotels certified review

Great Hotel and Hospitality was excellent!

Mr. &. M. V. W. Families - 08/01/2019 AccorHotels certified review
« Great start of the New year! »

Nice clean rooms, good beds, very good breakfast!

Olita Couples - 03/01/2019 AccorHotels certified review
« Amaizing place, with wonderful stuff! »

When I arrived, receptionist was very cind and lovely, the room was with amaizing view to tawn centre, serviss was very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. O., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments regarding our service with our team. It is a pleasure to hear that our service could contribute to your pleasant stay. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Joëlle Kalis Front Office Agent

Katerina K. Couples - 03/01/2019 AccorHotels certified review
« Very nice hotel and friendly stuff! »

It was so easy and fast to get to the center. Metro and tram station 4 min walk. So pretty because the hotel was located close to the park. The room was very clean the bed and pillows fantastic! If I ever visit the city I will stay again for sure!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments regarding the room cleanliness with our housekeeping manager. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Joëlle Kalis Front Office Agent

Aldo Couples - 02/01/2019 AccorHotels certified review
« Good hotel, good location »

Good room, spacious, one of the best Novotels we stayed at. Walking distance from Subway station with a train every 3-4 minutes. In total less than 15min from the center of Rotterdam. Good breakfast buffet with crispy bacon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. d., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. Thank you for your laudatory words about our hotel and our service! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Joëlle Kalis Front Office Agent

Li L. Families - 01/01/2019 AccorHotels certified review

The front desk staff was nice. My daughter had a fever, and they provided us pain reliever for kids. However, I wish they could tell us that the breakfast may not be included in the reservation. When we checked in, they told us when the breakfast is served; there're also posters in the hotel about the breakfast. When we went to the restaurant, they crossed out our room number at the entrance . All of these gave guests an impression that the breakfast is included for everyone. BUT, it is NOT. Also, the water left at the table in the restaurant is NOT free; it costs 6.5 euros! Again, a bottle of water was left at every table WITHOUT a price tag, which gave guests an impression that it is complimentary. I somehow feel that they left out some information intentionally to mislead guests.

Anonymous Families - 31/12/2018 AccorHotels certified review
« Amazing hotel, helpful staff »

The staff were helpful, the hotel was clean and inviting

Koko Families - 29/12/2018 AccorHotels certified review
« Perfect »

Can not ask any more as all perfect, well done to all staffs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Koko, Wow.... What a great review we have received from you, thank you very much! We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hopefully we can welcome you back soon! We wish you a very happy new years eve :) With kind regards, Sabine Schippers Supervisor Front Office

Dirk Couples - 28/12/2018 AccorHotels certified review
« Prima »

Prima

Our hotel has responded to the review
Our hotel has responded to the review

Beste meneer W., Wij stellen uw opmerkingen over uw verblijf in Novotel Rotterdam Brainpark erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Wij wensen u alvast een hele fijne jaarwisseling en hopelijk tot volgend jaar! Met vriendelijke groet, Sabine Schippers Supervisor Front Office

Elias V. T. Business - 21/12/2018 AccorHotels certified review

OK, not more than that

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Van T., Thank you for taking the time to tell us about your experience at the Novotel Rotterdam Brainpark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With kind regards, Sabine Schippers Supervisor Front Office

André Business - 20/12/2018 AccorHotels certified review
« Nice, enjoyable and peacefull stay »

Good reception, good bed, dinner good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Sabine Schippers Supervisor Front Office

Mustafa A. Business - 18/12/2018 AccorHotels certified review
« it was so nice »

good enough

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Sabine Schippers Supervisor Front Office

R. R. Friends - 17/12/2018 AccorHotels certified review
« everyone was friendly »

everyone was friendly, room a bit small. food was good, but if you stay longer then just a few days, there should be some more different dishes service was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear R.. , We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Sabine Schippers Supervisor Front Office

Business - 16/12/2018 TripAdvisor review
« business trip to Botlek »

good location near to Rotterdam - metro within 10 mins walk from hotel and 15 minutes to Rotterdam centre, Hotel is clean and well organised with helpful and efficient staff - breakfast selection good

C P. Business - 14/12/2018 AccorHotels certified review
« stay in Novotel »

thanks , I was always satisfied - just one comment : actual the rooms are to cold

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to hear that it was to cold in the room for you. I can imagine that this is not comfortable. I am sorry for the inconvenience. I have forwarded your feedback tour technical department, so they can take the action which is needed. Thank you for sharing this feedback with us, since it makes us able to keep improving ourselves. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Sabine Schippers Supervisor Front Office

Massimo C. Business - 14/12/2018 AccorHotels certified review
« Not satisfactory »

I had issues with the room which was extremely cold when I got in. It was room 1614. It was like the cooling system was on

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., Thank you for taking the time to tell us about your experience at the Novotel Rotterdam Brainpark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am very sorry to hear that it was to cold in your room. I can imagine that this is not convent and I do apologize for this inconvenience. I will forward your feedback to our technical department. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With kind regards, Sabine Schippers Supervisor Front Office

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