Novotel Rotterdam Brainpark Hotel 4 stars

TripAdvisor rating 4.0/5 1,193 reviews
Novotel Rotterdam Brainpark
See on a map
+ 23 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • paid parking space

  • Only 5 minutes walk from Erasmus University

  • Attractive Children's policy

  • Near city center: 8 minutes of Metro "Kralingse Zoom

  • Rotterdam Lonely Planet Best Travel TOP 5 2016

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 20.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions
  • Other sports activities
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB
rotterdam
netherlands

Tel: +31102509002

Fax: (+31)10/2532571

Contact email

Check-in from 14h00

Check out up to 12h00

  • BUSLINE :   83/87/88/89/140 Hess

  • HES :   HES

  • KRALINGSE ZOOM :   A / B / C KRALINGSE ZOOM

  • METRO :   A / B / C KRALINGSE ZOOM

  • By plane

    ROTTERDAM AIRPORT At 8km / 4 miles

  • By train

    CENTRAL STATION At 6km / 3 miles

GPS :51.915489, 4.52958

Our accommodations

The spacious rooms at the Novotel are furnished in a contemporary style with a flexible layout. They are enjoyable to stay in and will meet all your requirements. We treat your children as our VIP guests. Accommodation and breakfast are free of charge for two children up to 16 years of age when sharing a room with their parents or grandparents.

Superior room with one double bed and one sofa bed

  • Max. number of persons: x4
  • Area: From 28
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with one double bed and two single sofa beds

  • Max. number of persons: x4
  • Area: From 28
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior room with twin beds and one sofa bed

  • Max. number of persons: x3
  • Area: From 28
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive room with one double bed

  • Max. number of persons: x2
  • Area: From 30
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with one double bed and one sofa bed

  • Max. number of persons: x4
  • Area: From 30
  • Views: City side, Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

RESTAURANT NJOY

Type of cuisine: International

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.

Lunch

06:00 - 12:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

12:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR URBN

Photo non contractuelle / Strictly non binding

Musical entertainment on request.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 565 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 250 people

Find out more
Novotel Rotterdam Brainpark Meeting Room

Our guest reviews for
Novotel Rotterdam Brainpark

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

7,971 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,193 reviews

Excellent

Customer review rating 4.3/5

Mohit Business - 19/05/2019 AccorHotels certified review

The service was brilliant and the restaurant selection was good value for money. All staff including the housekeeping were polite and went beyond their job spec to accommodate any requests.

Friendly Staff, Tidy Room, Good Facilities

Customer review rating 4.3/5

Mark Solo - 18/05/2019 AccorHotels certified review

I was only there for two nights, but the it was plesent atmosphere, staff were friendly. My only issues were the carpet in the room looked quite old it has marks on it, the TV sometimes cut out when watching it (I think antenna issues), and the UHT milk for tea and coffee is not big enough if you only use one.

Good location and position

Customer review rating 4.3/5

Roberto Business - 18/05/2019 AccorHotels certified review

Efficient personnel, clean room and bathroom, fastest check-in/out ever.

Dear Roberto, Thank you very much for your lovely review. We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jasmijn Kootstra Sales Trainee

You have the best people

Customer review rating 4.3/5

Anonymous Business - 16/05/2019 AccorHotels certified review

Reception, dinner crew, breakfast crew, all highly professional and personable. Respect!

Beste mevrouw T., Wow.... Wat een mooie en lovende beoordeling hebben wij van u mogen ontvangen, hartelijk dank! Wij stellen uw opmerkingen over uw verblijf in Novotel Rotterdam Brainpark erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om het goede werk wat zij verrichten te zullen blijven voortzetten. Het maakt ons erg trots om zulke mooie beoordelingen te mogen lezen en ontvangen over ons personeel :) Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Graag tot snel! Met vriendelijke groet, Sabine Schippers Assistant Front Office Manager

fine

Customer review rating 4.3/5

Paul N. Business - 16/05/2019 AccorHotels certified review

accommodation was fine but menu in restaurant a bit limited.

Dear Mr n., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback regarding the choice of the menu I have forwarded to our F&B Manager. Thank you very much for sharing this feedback with us since it makes us able to keep improving ourselves. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hopefully we can welcome you back soon! With warm regards, Sabine Schippers Assistant Front Office Manager

Prima

Customer review rating 4.3/5

Carina Business - 14/05/2019 AccorHotels certified review

Prima

Beste mevrouw Bonenkamp S., Wij stellen uw opmerkingen over uw verblijf in Novotel Rotterdam Brainpark erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groet, Sabine Schippers Assistant Front Office Manager

Lovely!

Customer review rating 4.3/5

Mrsflann Friends - 13/05/2019 AccorHotels certified review

Excellent location, clean comfortable room and wonderful service. I highly recommend this hotel.

Dear melissa, Thank you very much for your lovely review! We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jasmijn Kootstra Sales Trainee

Excellent experience

Customer review rating 4.3/5

Hsinyi C. Couples - 13/05/2019 AccorHotels certified review

The room is clean, and the servers are nice! We rented two nick from the hotel and the servers helped us change the hight of them, also help us checked if the breakers and the alarms were good. I think the hotel is one of the best of the whole Rotterdam!

Dear Mrs C., Wow... What a great review we have received from you, thank you very much! We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff to keep up the good work they are doing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hopefully we can welcome you back soon! With kind regards, Sabine Schippers Assistant Front Office Manager
Customer review rating 4.3/5

James C. Couples - 12/05/2019 AccorHotels certified review

Clean and efficient

Dear C., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jasmijn Kootstra Sales Trainee

Excellent stay at this hotel.

Customer review rating 4.3/5

Randalle Friends - 12/05/2019 AccorHotels certified review

Everything was exquisite. The only remark I would have, would be that there’d be a water bottle provided for everyone staying in the room, instead of just one bottle. Other than that, everything was perfectly clean and the service was A+.

Dear Mrs M., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It makes us very proud to read comments and compliments like you gave us. Your feedback regarding the bottle of water in the room I will share with our headquarter. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With warm regards, Sabine Schippers Assistant Front Office Manager

lovely staff comfortable room good service

Customer review rating 4.3/5

Kevin R. Solo - 10/05/2019 AccorHotels certified review

all staff wonderful lovely atmosphere in hotel staff evidently like working there

Dear Mr r., Wow... What a great and lovely review we have received from you, thank you very much! We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff to keep up the good work they are doing. It makes us very happy to receive compliments like yours regarding the friendliness of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hopefully we can welcome you back soon! With warm regards, Sabine Schippers Supervisor Front Office

Did not meet my expectation.

Customer review rating 4.3/5

Chee Couples - 08/05/2019 AccorHotels certified review

There is no coffee machine and the coffee satchel wasn't replaced every morning. I have been staying in Novotel regularly around the world and this is the first one that doesn't have coffee machine.

Clean and convenient

Customer review rating 4.3/5

Gj Business - 08/05/2019 AccorHotels certified review

The Gym is a little small with not enough temperature control

Dear GJ, We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your feedback regarding the fitness I have forwarded to our Headquarter. Thank you for sharing this with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With warm regards, Sabine Schippers Assistant Front Office Manager

We expected more from our stay

Customer review rating 4.3/5

Stefanie Friends - 07/05/2019 AccorHotels certified review

The air in the room was very bad because there is no opportunity to open a window and there is no balcony. Furthermore you can not lock the bathroom in every room. That is something what I can not accept from a hotel. We thought about checking out the same day because of that. All in all it was OK and the check in and out is very easy

Excellent

Customer review rating 4.3/5

Anonymous Families - 06/05/2019 AccorHotels certified review

Excellent

Dear Mr P., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Sabine Schippers Assistant Front Office Manager

enjoyable but lacking the service we've come to expect in some areas, particularly the dining room and bar

Customer review rating 4.3/5

Anonymous Families - 06/05/2019 AccorHotels certified review

front desk was great, rooms were terrific and well maintained, staff throughout the room areas was friendly, and our only real disappointment was the dining room and bar. wait times were incredibly long just to get service after being seated, and then follow-up was generally lacking and more time was spent by several of the employees (on multiple occasions) chatting amongst themselves vs. seeing to our order or taking drink orders, etc.

A good business trip

Customer review rating 4.3/5

Padma S. Business - 06/05/2019 AccorHotels certified review

The hotel was good, staff super friendly and nice. Breakfast is pretty limited specially for vegetarians.

Dear Mrs S., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you very much for sharing your feedback with us regarding the vegan choice we serve at the breakfast. I will forward your feedback to our F&B Manager. Thank you for sharing this useful information with is since it makes us able to keep improving ourselves. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Sabine Schippers Assistant Front Office Manager

Road very loud

Customer review rating 4.3/5

Scott Solo - 06/05/2019 AccorHotels certified review

Road very loud

Dear Mr W., Thank you for taking the time to tell us about your experience at the Novotel Rotterdam Brainpark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry to hear that you did not sleep well because of the highway next to us. I made a note in your profile that when you will visit us again we will assign you a room on the other side of the hotel, which is most experienced as more quiet. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With kind regards, Sabine Schippers Assistant Front Office Manager

Nice hotel and great customer service

Customer review rating 4.3/5

Luca Families - 05/05/2019 AccorHotels certified review

Check in and check out smooth, receptionists extremely polite, professional and kind. Nice hotel, ample room, comfortable bed. The hotel is clean and updated. Easy to find from the highway and plenty of parking spaces available. Great service in the restaurant and good food. Thanks

Dear Luca, Wow..... What an extensive and great review we have received from you, thank you very much! We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff to keep up the good work they are doing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hopefully we can welcome you back soon! With warm regards, Sabine Schippers Assistant Front Office Manager

Friendly staff makes up for hotel shortcomings

Customer review rating 4.3/5

Kate L. Families - 04/05/2019 AccorHotels certified review

Staff were friendly and professional, however the hotel could benefit from some improvements, including a working gate to the carpark; new room decor; fully equipped minibar and mugs/spoons.

Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in rotterdam