Hotel - Novotel Rotterdam Brainpark
Novotel Hotel Novotel Hotel

Novotel Rotterdam Brainpark Hotel

4.0/5 1,137 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Boat excursions
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

The spacious rooms at the Novotel are furnished in a contemporary style with a flexible layout. They are enjoyable to stay in and will meet all your requirements.We treat your children as our VIP guests. Accommodation and breakfast are free of charge for two children up to 16 years of age when sharing a room with their parents or grandparents.

  • 206 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 28 family rooms
  • 6 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 7,001 reviews

Our guest reviews for Novotel Rotterdam Brainpark

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,137 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Sohail Z. Families - 08/11/2018 AccorHotels certified review
« Beautiful and very clean hotel with superb staff »

You get a really warm welcome from the staff, who makes this place outstanding. Toys for the kids made the kids so happy. Kids play area is great to keep the kids busy for a long time. Staff helped us to plan our first time trip in the city and far more.

E V. D. M. Business - 08/11/2018 AccorHotels certified review
« Good location time to do some maintenance »

Frond desk very helpful and friendly Please deep clean the carpet Little dincy with to many stains

Anonymous Business - 07/11/2018 AccorHotels certified review
« Excellent »

Excellent

R Business - 07/11/2018 AccorHotels certified review

good. met expectations

Belén P. Business - 07/11/2018 AccorHotels certified review

Too hot in the room

Nicoguf Families - 06/11/2018 AccorHotels certified review
« très bon séjour - very nice stay »

hotel easy to find (easy access) car park available nice reception good and clean rooms 14th floor = quiet = perfect ! warm welcome and good food at the restaurant (+ convenient for kids) close to city center by car It is the Novotel I like !

Carlos Solo - 04/11/2018 AccorHotels certified review
« Great place to stay! »

Good service, location and comfortable!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos, We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hopefully we can welcome you back soon! With kind regards, Sabine Schippers Supervisor Front Office

Robert H. Friends - 03/11/2018 AccorHotels certified review
« Everything was fine! »

Second time that we stayed there, and we will choose this hotel next time when we will be in Rotterdam.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., Wow... What a great review we have received from you, thank you very much! We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are looking forward to welcome you back in the near future! With kind regards, Sabine Schippers Supervisor Front Office

Zoe Families - 03/11/2018 AccorHotels certified review
« Loved the hotel »

We had a very enjoyable 2 night stay here and ate In the on-site restaurant for both evenings and one breakfast. We were very impressed with the staff and the food . The room was huge and completely satisfactory but i would think its one of the older rooms. Would recommend to anyone

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zoe, We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. See you next time! With kind regards, Sabine Schippers Supervisor Front Office

Diego Business - 02/11/2018 AccorHotels certified review
« Convenient and comfy. »

The staff was friendly and helpful and the hotel was well-kept and comfy. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously keep the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Sabine Schippers Supervisor Front Office

Sarah Business - 02/11/2018 AccorHotels certified review

Very comfortable room and good bathroom. Excellent ceasar salad, one of the best I have ever tasted!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs F., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously keep the quality of our services. Your lovely compliments regarding the ceasar salad I have forwarded to our chef. He will share this with his team. Thank you very much for the compliments! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, Sabine Schippers Supervisor Front Office

Family - 01/11/2018 TripAdvisor review
« Family friendly hotel »

We stayed for four nights and enjoyed our stay. The rooms were clean and comfortable, the breakfast was very good and our 7 year old enjoyed his time in the play area. The hotel is well located for public transport links and we would certainly stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear karlgiles, Thank you very much for your extensive and lovely review. We really appreciate your compliments :) We are looking forward to welcome you back soon during your next visit to Rotterdam! With kind regards, Sabine Schippers Supervisor Front Office

Susanne Business - 30/10/2018 AccorHotels certified review
« A necessity »

The main reason I stay at this hotel is for its location. The hotel is clean but outdated. My most recent trip was not the best. The first room I was given had a large stain on the carpet next to the bed and a broken table. However; one call to reception and I was given another room. Again, clean but outdated. I stay here out of necessity, I would love to see an updated hotel- it has a lot of potential, but sadly it has been left too long. The staff is always friendly and I see them doing the best with what they have. It's a shame, really.

J. Families - 30/10/2018 AccorHotels certified review
« Clean, modern hotel with friendly, helpful staff »

We used this hotel as a base for exploring Rotterdam, Amsterdam and The Hague. We enjoyed our stay because the hotel was modern and clean. It is conveniently located next to the motorway and is a short tram ride away from the centre of Rotterdam.

Artur Business - 30/10/2018 AccorHotels certified review
« i was satisfied »

pleasure as always

Gruff Business - 29/10/2018 AccorHotels certified review
« Good quality food and clean room »

The staff were all friendly and the whole experience was made relaxing. Just what’s needed after a long day st work. Clean modern and good food!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gruff, We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously keep the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hopefully we can welcome you back soon! With kind regards, Sabine Schippers Supervisor Front Office

Juliano B. Families - 29/10/2018 AccorHotels certified review
« Amazing »

Easy to do check in and out reception was very friendly cleaning

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juliano B., Wow... What a great review we have received from you! Thank you very much!! We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hopefully we can welcome you back soon! With kind regards, Sabine Schippers Supervisor Front Office

Anonymous Business - 28/10/2018 AccorHotels certified review
« good stay- problem with receiving calls from abroad »

I spent four stays at the Novotel this year. Usual friendly staff and good lodging. However I received several international calls when the caller reported to me that they had been put on hold for up .to three minutes and then asked again for the connecting information . WIth the high cost of international calls, one would expect a more professional approach to call transfer. I hope that next year I will not have the same unpleasant phone experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback regarding our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to hear that the phone calls were not as you can expect from us. I can imagine that it is not nice when a long distance phone call is not coming through directly and smoothly. I will definitely forward this message to our Front Office colleagues and the call center to pick this feedback up. Thank you very much for sharing this feedback with us since it makes us able to keep improving ourselves. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones & we are looking forward to welcome you back soon! With kind regards, Sabine Schippers Supervisor Front Office

Bilal F. Families - 28/10/2018 AccorHotels certified review
« Worst experience it’s not a four star hotel »

I don’t recommend this hotel to anyone. The bed was broken. The table was broken, dirty room carpet and due to broken bed i fell from the bed

Vincent Business - 26/10/2018 AccorHotels certified review
« prima »

prima

Our hotel has responded to the review
Our hotel has responded to the review

Beste meneer v., Wij stellen uw opmerkingen over uw verblijf in Novotel Rotterdam Brainpark erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groet, Sabine Schippers Supervisor Front Office

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