Hotel - Novotel Rotterdam Brainpark
Novotel Hotel Novotel Hotel

Novotel Rotterdam Brainpark Hotel

4.0/5 1,076 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying, Nearby)
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 15  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check-in (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop

Leisure and activities

  • Fitness centre
  • Boat excursions
  • Other sports activities  (Nearby)
    • Bicycles rental (Paying, Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

The spacious rooms at the Novotel are furnished in a contemporary style with a flexible layout. They are enjoyable to stay in and will meet all your requirements.We treat your children as our VIP guests. Accommodation and breakfast are free of charge for two children up to 16 years of age when sharing a room with their parents or grandparents.

  • 206 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 28 family rooms
  • 6 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Telephone
    • Direct dial telephone
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 6,244 reviews

Our guest reviews for Novotel Rotterdam Brainpark

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,076 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Stephen W. Business - 12/07/2018 AccorHotels certified review
« It was OK »

The hotel was as expected, the staff were helpful, the bar & breakfast were average but expensive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Thank you for taking the time to tell us about your experience at the Novotel Rotterdam Brainpark. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With Kind Regards, Sabine Schippers Supervisor Front Office

Anonymous Business - 11/07/2018 AccorHotels certified review

fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Kind Regards, Sabine Schippers Supervisor Front Office

Sr Families - 10/07/2018 AccorHotels certified review
« Satisfied for one night stand. »

I asked a room on lower floors with the kids, but the hotel did not get my message. Service was ok though with last minute change to 8th from 13th. Quiet hotel so had a good sleep in decent beds. Overall clean and comfortable. Breakfast quite expensive and lasted only till 9.30 which was quite early on holiday. Easy free parking was a plus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms R., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to hear that we did not receive the message you requested via Booking.com for a lower floor. I have forwarded them this feedback so they can sort out how this happened and hopefully take action for future repeat. Thank you again for sharing your experience, and we hope we can welcome you back any time soon in the future. With Kind Regards, Sabine Schippers Supervisor Front Office

A.mironov Friends - 09/07/2018 AccorHotels certified review
« Great hotel with nice personal »

Thank you a lot for the late check in and the awesome room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., Wow... What a nice review we have received from you! Thank you very much! We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hopefully we can welcome you back soon! With Kind Regards, Sabine Schippers Supervisor Front Office

Per E. Families - 09/07/2018 AccorHotels certified review
« Nice hotel »

Friendly staff, nice clean room and easy parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Kind Regards, Sabine Schippers Supervisor Front Office

Anonymous Business - 05/07/2018 AccorHotels certified review
« Friendly but could be cleaner »

Experience was ok, but has been better in the past due to cleanliness problem. Staff were very nice and helpful but the carpet in my room was dirty (encrusted with food).

Anonymous Business - 05/07/2018 AccorHotels certified review
« Dr »

Very good - good restaurant - iron on landing - did have decaf.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Kind Regards, Sabine Schippers Supervisor Front Office

Couples - 05/07/2018 TripAdvisor review
« No recognition of status »

The room was very spacious and comfortable. There was public transport to the centre of town, by metro or tram, about ten minutes walk away. We were disappointed that our Gold Accor Plus status was not acknowledged, apart from a small bag of peanuts. There were no dining options within easy reach, though a small supermarket was in the university, five minutes walk away.

J. W. Couples - 04/07/2018 AccorHotels certified review
« We had a great stay. »

Friendly service and a lovely room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs w., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Kind Regards, Sabine Schippers Supervisor Front Office

Rm Business - 04/07/2018 AccorHotels certified review
« Mediocre »

Stayed at the hotel for one night for business. Had felt slightly harassed even before arriving with a few mails which pretty much demanded me to check in prior to arrival. This meant that when I did arrive and asked to check in there was confusion because I had already checked in. Got key to room and all was well. Had dinner in the restaurant which was very average. Steak was poor and the sauce with it had definitely been microwaved. Off to bed after meal. It was set up as a twin room. I went into one bed and found a spot of dried blood on the bed sheet which was not mine so I then moved to the other bed (the second choice as it was close to the bathroom) then I tried to close the door between the entrance and the room but it did not close. I could see the hinge had been repaired many times so I just had to leave it open. I would choose not to stay again.

Nurrachmad W. Families - 04/07/2018 AccorHotels certified review
« Quiet location for relaxing »

Warm welcome by front desk, comfort room and beds, and good air conditioning. However, some TV cables showed dimmed display and sometimes unavailable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your feedback with us regarding the TV channels. I have forwarded this feedback to our Technical Department so they can fix this. I am very sorry for this inconvience. We are happy that you shared this with us since it makes us able to fix this error. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Kind Regards, Sabine Schippers Supervisor Front Office

Anonymous Business - 03/07/2018 AccorHotels certified review
« Excellent place to stay »

Clean rooms, well stocked fridge, quiet and great view from the 17th Floor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Kind Regards, Sabine Schippers Supervisor Front Office

Stuart C. Friends - 03/07/2018 AccorHotels certified review
« Very relaxing stay »

Given that this seems to be a business hotel, our stay as a couple visiting friends nearby was superb. The staff were attentive and friendly throughout the stay, all areas clean and well kept and ample, safe parking. We will definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Kind Regards, Sabine Schippers Supervisor Front Office

Pavel Families - 03/07/2018 AccorHotels certified review
« Lovely stay in Rotterdam »

That was our first visit to Rotterdam and we decided to choose Novotel for our family trip. It was absolutely right decision. The hotel is very child-friendly, the staff is very supportive, rooms are bright and clean and spacious. wifi works well, the view from upper floors is nice. Breakfast is good. And the parking is included. Nothing to complaint. Only can recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pavel, Wow.... What a great review we have received from you! Thank you very much! We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hopefully we can welcome you back soon! WIth Kind Regards, Sabine Schippers Supervisor Front Office

Anonymous Business - 02/07/2018 AccorHotels certified review
« Good business hotel with very friendly service »

The service personnel was very helpful, the room nice and clean and the restaurant had a reasonable choice for dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Kind Regards, Sabine Schippers Supervisor Front Office

Yoonsoon I. Families - 02/07/2018 AccorHotels certified review

good location. quiet and clean room with good quality bed. I would stay again when I visit Rotterdam next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr I., We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Hopefully we can welcome you back soon! With Kind Regards, Sabine Schippers Supervisor Front Office

Anonymous Couples - 02/07/2018 AccorHotels certified review

Kort, event in stad

Evelyn Solo - 02/07/2018 AccorHotels certified review
« Relaxed »

The man at the counter was very friendly, had closed the curtains for me because I had eye surgery. Unfortunately loud music in the night, but the same man allowed me to switch rooms to 1106. In that room, the ventilator in the bathroom was very loud, but closing both inside doors made it unhearable in the bedroom. Breakfast was great, I liked making a waffle. Coffee could be better though. Overall satisfied and would recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Evelyn, We very much appreciate your comments regarding your stay at the Novotel Rotterdam Brainpark. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With Kind Regards, Sabine Schippers Supervisor Front Office

Karin Z. Business - 02/07/2018 AccorHotels certified review
« Good business hotel »

Good stay, comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Beste mevrouw Z., Wij stellen uw opmerkingen over uw verblijf in Novotel Rotterdam Brainpark erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Met vriendelijke groet, Sabine Schippers Supervisor Front Office

Couples - 29/06/2018 TripAdvisor review
« Good hotel, quiet surroundings »

The hotel is some distance from the nearest public transport site, so when heavily laden with luggage or not able to walk about ten minutes and not coming by car, you better take a taxi from Rotterdam Central Station.

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