Novotel Rotterdam Brainpark 4 stars

Customer review rating (ALL Rating) 4.1/5 1,912 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • All 210 hotelrooms are renovated in 2023.

  • Easily accessible by car and public transport. Just 10 minutes by metro to the city centre.

  • 2 Children up to 16 years can stay & have breakfast for free* and Cheap parking.

  • Close to Rotterdam AHOY, Maritiem Museum, Plaswijckpark and Diergaarde Blijdorp

  • Please be ware that we are a cashless hotel. We do not accept any cash payments.

Our accommodation(s)

Hotel location

Novotel Rotterdam Brainpark

K.P. Van Der Mandelelaan 150
3062 MB ROTTERDAM
Netherlands

GPS:51.915489, 4.52958

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT NJOY

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time. Take a moment to relax in the restaurant, on the sunny terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,912 reviews

TripAdvisor Rating  4.0/5  1,378 reviews

Good hotel

Customer review rating 4.5/5

Mark P. Business - Confirmed reviews ALL

Nice rooms easy check in friendly staff and good food

Dear Mark, Thank you for taking the time to share your review. We're delighted to hear that the friendly service from our staff made a positive impression and that you enjoyed our well-appointed rooms. It's also great to know that the food offerings at our restaurant met your expectations, as we strive to provide delicious and balanced options for our guests. We all hope to welcome you back on a future visit. Kindest regards, Oguz | Novotel Rotterdam Brainpark

No worktable nor chair in room

Customer review rating 2.5/5

Johan K. Business - Confirmed reviews ALL

Purpose of my stay was to attend a business meeting. I would thus expect a (small) working table and a chair in the room, none of them was present.

Dear Johan, Thank you for taking the time to review your stay with us. We're delighted to hear that you chose our hotel for your business meeting needs. Our team is committed to providing comfortable accommodations. Our rooms are set up differently since the last renovation, only our executive rooms have a desk with chair. Do not hesitate to ask for a chair when you have a different room type, our team will be glad to assist. We also appreciate your feedback on the payment process, and while we typically require payment upfront for efficiency and security, we understand this may have come as a surprise. But the ability to leave an authorization is still possible, we apologize if your colleague did not provide this option. Please rest assured we aim to provide clear communication regarding our policies to ensure a seamless experience for our guests. We hope that we have the pleasure of welcoming you back. With very best wishes, Ryan Lala, Front Office Manager

Good stay and close to University

Customer review rating 3.5/5

Vy H. Business - Confirmed reviews ALL

Good

Dear H., Thank you very much for your review. It's a pleasure to know we met your expectations and that our location was just what you were looking for. We hope to welcome you back to Novotel Rotterdam Brainpark for an even better stay in the future. Best regards. Ryan Lala, Front Office Manager

Staff Members were great

Customer review rating 5.0/5

Jack Friends - Confirmed reviews ALL

Very good

Dear Jack, Thank you for positively reviewing your time at our hotel. We're delighted to hear that you found our staff members to be great and your overall experience to be very good. Our team strives to provide exceptional service, and it's rewarding to know that this resonated with you during your stay. We look forward to welcoming you back in the future for another pleasant stay, Oguz | Front Office Supervisor

Top

Customer review rating 4.5/5

Roland Business - Confirmed reviews ALL

Top

Dear Roland, Thanks for sharing your point of view. We are delighted to hear that you hold our hotel in high regard. It is pleasing to know that our efforts to maintain high standards of cleanliness have been successful, and we appreciate your recognition of our sustainable development initiatives. Your endorsement of our loyalty programme is also much valued, and we're glad that you consider it recommendable. We hope that you will visit us again in the future. Best regards, Oguz | Front Office Supervisor

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Other web-users rate our hotel

  • 789 reviews 8/10 Location
  • 1,863 reviews 6.6/10 Room
  • 1,224 reviews 8/10 Service
  • 27 reviews 8.6/10 WiFi
  • 847 reviews 8.1/10 Breakfast
  • 730 reviews 6/10 Cleanliness
  • 397 reviews 4/10 Amenities
  • 34 reviews 2.6/10 Wellness Area

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