Hotel - Mercure Lyon l'Isle d'Abeau Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon l'Isle d'Abeau Hotel

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3.5/5 461 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Swimming pool
    • Heated indoor swimming pool. Access depending on availability.
    • Outdoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Laundromat (Paying)
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Heated indoor swimming pool. Access depending on availability.
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Solarium
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Squash court (Nearby)
    • Table tennis (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The Hotel Mercure Lyon l'Isle d'Abeau combines charm and comfort. Choose from the various categories of comfortable, elegant rooms, all with welcoming atmospheres.Enjoy the comfort of our Standard Rooms or take advantage of the extended range of services offered by our Superior Rooms. We also offer studios for when you need a little more space.

  • 188 rooms
  • 141 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • beIN Sports TV Bouquet
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 1,542 reviews

Our guest reviews for Mercure Lyon l'Isle d'Abeau Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 461 reviews
AccorHotels certified review
Julian Business - 05/11/2017
« Convenient hotel, good breakfats »

Good staff, ok restaurant and good breakfast; new facilities not very confortable, noisy; old ones ok.

AccorHotels certified review
Dominique A. Business - 20/10/2017
« excellent hotel with very competent staff »

Business stay. no problem as usual. very warm welcome

AccorHotels certified review
B. Business - 13/10/2017
« Hotel super équipé avec un service prenium »

I appreciate the access to the gym (especially the squash court) and the service of the employees ( in particular Rafiq and Lucille from the reception & Tony from the bar Brasserie).

AccorHotels certified review
Judy K. P. Business - 12/10/2017
« everyone was very nice/friendly »

very pleased with my stay at your location

AccorHotels certified review
Demee Business - 07/10/2017
« Comfortable »

Warm welcome, fast, quiet hotel, close to the airport, very convenient for business travel.

AccorHotels certified review
De C. Couples - 24/09/2017
« Good experience »

excellent

AccorHotels certified review
Andrew Business - 20/09/2017

very comfortable hotel with friendly staff

AccorHotels certified review
A C. Families - 27/08/2017
« First if 2 nights in this trip »

First night en route to Italy from U.K. We will stay again on our return journey. We are thinking of changing this though as we were not impressed for the star rating. I am an Accor member too and stay at many of the group hotels. Room was small for 2 adults and 1 child. Carpets were tired, no toiletries (but had a sewing kit) only an all in one shower/shampoo/soap/gel dispenser in the shower. 3 guests but only 2 large towels and 2 hand towels. Staff were all nice and friendly and bar food was good. Breakfast was OK but I observed most people, including us, avoiding the undercooked sausages and scrambled eggs. The coffee was good, capsule machine. If we hadn't already booked and paid for our next stay we wouldn't be returning.

TripAdvisor review
Family - 21/08/2017
« Rather 3 stars than 4 stars »

Ok for one night, but some experience that are not guestfriendly : - stayed for about 10 minutes before the entrance gate that was closed. Only after calling by phone the gate was opened - in the bistro, staff refused to serve dinner on the terras. So we had dinner inside while outside it was beautiful weather and the temperature was about 28°C. Still don't understand why!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon l'Isle d'Abeau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sandrine Jacquin Front Manager H1132-om@accor.com

AccorHotels certified review
C.m. Business - 22/07/2017
« Nice welcome, great service and quick check out »

Nothing to complain, with having fresh orange juice for breakfast it would be a ten.

AccorHotels certified review
Jason Business - 07/07/2017
« Facilities better than rooms »

My stay did not get off to a good start as I had to ask for a room change after the first night due to the smell of urine on the carpet by the bed. My room was changed and the room was then acceptable although the décor was very dated. The hotel facilities were however very good, good gym and the bar menu was very nice.

TripAdvisor review
Family - 20/06/2017
« Overnight stop »

Booked for night only as a stop off from uk to Italy. Will use it again as it is just off the motorway. Room was great for three, everything clean. Food was basic and ok but will stick to a main meal and water next time as we felt it was overpriced for what we got and the service was poor.

AccorHotels certified review
Philip Z. Couples - 18/06/2017
« Excellent »

Wonderful...only problem was the box for the card key to access the pool does not work well...

AccorHotels certified review
Anonymous Business - 11/06/2017
« Mediocre »

Room was smelly, bar food so-so.

AccorHotels certified review
Ana C. Business - 07/06/2017
« Very very good »

The personel is always nice and happy to help. Plus the gym in the hotel makes travelling for work not so boring during the evening.

AccorHotels certified review
Anonymous Solo - 06/06/2017
« great »

all kinds of expectable and services were covered. restaurant, feature ( swimming pool, fitness... ). Also very nice experience with staff.

AccorHotels certified review
John Business - 05/06/2017
« John F. »

I enjoyed the stay. I was also happy at having one of the privileged rooms. It felt roomier and being a tall person it seemed to help mentally. The room was cleaned everyday and you did a very good job. The front desk was very helpful when needed and very courteous.

AccorHotels certified review
Rodney Business - 03/06/2017
« Relaxing and very clean. »

The Privelege room was very nice. This was my first stay in that type of room at your hotel and would prefer this type of room in future reservations.

AccorHotels certified review
Kris Families - 19/05/2017

Superior room is super

AccorHotels certified review
Ludek Business - 10/05/2017
« Ideal for business trips »

I was very satisfied with the room and additional services (e.g. taxi ordering). If I should recommend one thing I would vote for more variable menu in the restaurants. it is OK for 1-2 nights but if you stay the whole week it is a little bit boring.

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