Hotel - Mercure Lyon l'Isle d'Abeau Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon l'Isle d'Abeau Hotel

3.5/5 508 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 89.00 EUR Non member rate
From 84.55 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Laundromat (Paying)
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Heated indoor swimming pool. Access depending on availability.
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Sauna
    • Solarium
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Squash court (Nearby)
    • Table tennis (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 14 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

The Hotel Mercure Lyon l'Isle d'Abeau combines charm and comfort. Choose from the various categories of comfortable, elegant rooms, all with welcoming atmospheres.Enjoy the comfort of our Standard Rooms or take advantage of the extended range of services offered by our Superior Rooms. We also offer studios for when you need a little more space.

  • 188 rooms
  • 141 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 6 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • beIN Sports TV Bouquet
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 2,077 reviews

Our guest reviews for Mercure Lyon l'Isle d'Abeau Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 508 reviews
Christopher W. C. Business - 05/07/2018 AccorHotels certified review
« Someone tried to break in my room »

I first stayed in garden studio, i heard a faint knock on the door, i was lying jn bed almost asleep, i did not respond, next ineas awaken as my bedroom window slid open and a torch light as burgler surveying my room. Burglar quickly fled, but i asked desk to change room, i could no longer sleep- night staff found this funny!! Not a good experience- my colleague in next room also heard the knock. I would not stay here again

Elia Families - 03/07/2018 AccorHotels certified review
« Perfect for family with toddlers. Well equipped kitchen. Would definitely go again. »

Great and clean accommodation. Beautiful and delicious breakfast spread. Friendly staff.

News2mj Business - 30/06/2018 AccorHotels certified review
« Excellent stay »

Nice place nice welcome and a fitness center with hammam and pool Foot was great so was rhe service i liked the bar and the terrace Beautiful garden

Tadek Friends - 28/06/2018 AccorHotels certified review

This was „sentimental” return to the hotel where I spent a lot of weeks in the past. With satisfaction I noticed the staff keeps the level of hospitality, cleanliness and changed equipment and furnitures in studios. Breakfast very good even at 10 o'clock. Recommend.

R. A. Families - 25/06/2018 AccorHotels certified review

For a one-night stay, fine, bed comfortable, quiet, plenty of space in the parking. Staff pleasant.

Ludek Business - 25/05/2018 AccorHotels certified review
« Service which I expected »

I am OK

Leif D. Families - 07/04/2018 AccorHotels certified review
« Ok »

Convenient location but needs better food options

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle d'Abeau. It is always a pleasure to receive feedback from our guest, because it could help us to improve our service. I will share your comments with our team from the kitchen and the restaurant concerning the food options. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine Jacquin Front Office Manager

Philip Families - 07/04/2018 AccorHotels certified review

Extremely good - all very helpful and great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle d'Abeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine Jacquin Front Office Manager

Anonymous Families - 07/04/2018 AccorHotels certified review
« Great hotel »

We had two rooms - connecting for my children - wish the pool had not been shut from 6.30.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle d'Abeau. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine Jacquin Front Office Manager

lesleyfox200 Family - 05/04/2018 TripAdvisor review
« Great overnight stop on way to Alps »

Great location. Spacious room with bed set up for my daughter. Food was excellent and good value. Wide range of delicious breakfast choice. Bonus of being able to have a swim on arrival in the adjoining gym and leisure complex. Will stay again.

Anonymous Business - 01/04/2018 AccorHotels certified review
« OK, but not excellent »

Everything was OK, but nothing special. As a platinum member, I didn't feel treated as a special customer. No upgrade (not necessary), and as I told: very standard and nothing special. Next time I will look at another hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle d'Abeau. It is always a pleasure to receive feedback from our guests. We really do care about our Accor members specialy the Platinium and Gold, but the upgrate is only on avaibility at the check-in, and unfortunately after verification it looked like that we were fully booked in privilege room on friday night, that was the reason that we did not propose the upgrate as you stay two nights. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandrine Jacquin Front Office Manager

Matt Business - 25/03/2018 AccorHotels certified review
« enjoyable short stay »

enjoyable short stay - confortable room with good amenities

Our hotel has responded to the review
Our hotel has responded to the review

Dear MATHIAS P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle d'Abeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine Jacquin Front Office Manager

Anonymous Couples - 24/03/2018 AccorHotels certified review
« RAS »

RAS

Jose Families - 09/03/2018 AccorHotels certified review
« Great location, offers family rooms »

This hotel is an ideal location to make a stopover on the way to the Alps. Good value for money in this period of ski vacations. Rooms are simple but clean and with room for 4 family members. Staff was nice and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle d'Abeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine Jacquin Front Office Manager

Rémi P. Families - 05/03/2018 AccorHotels certified review
« Excellent. Staff very good and anxious to please the customer »

This is the most important : I called the hotel on purpose as opposed to go through a booking.com or other website. This to give full credit to Accor and NOT to booking.com. HOWEVER, the hotel charged me 119€ for the room when booking.com offered it at 89€. Even though I mentioned it when calling the hotel to book the room. the hotel did not offer to match the price down to that offered by Booking.com. This is not good. Any other client would have hung up and gone through Booking.com. I did not, however, to support your company. But I clearly was incentivized NOT to call the hotel directly for next time. If I know the hotel won't even try to match the piece of Booking.com, next time I'll save money by going directly to Booking.com... I would have saved 20€.

Our hotel has responded to the review
Our hotel has responded to the review

Dear REMI P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle d'Abeau. It is always a pleasure to receive feedback. Concerning the rate of your room, we would like to inform you that Booking or any other website will never be cheaper than the hotel. We do exactly the same rate, but Booking will offer you first a rate with the pre-payment non modifiable or refundable. But as you reserved the day of your arrival the prepayment was not available online or on any websites. The difference was maybe the type of room (not available at your date) or the type of your booking ( you had a rate breakfast included which is higher than without breakfast). Thank you again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Sandrine Jacquin Front Office Manager

Frank O. Families - 05/03/2018 AccorHotels certified review
« Stopover on the way to the snow »

Nice stopover on our way to the alpes, would definitely stay here again. Too bad the pool was closed for aqua spinning most of the evening

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle d'Abeau. It is always a pleasure to receive positive feedback. Concerning your comment about the pool, on friday it is closed for aquabike only between 6:30 pm until 7:15pm, but definetely open for our guests before and after, we left it exceptionally open until 11pm during departure ski. But we hope you could enjoy it more next time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine Jacquin Front Office Manager

Paul K. Families - 26/02/2018 AccorHotels certified review
« Great location. »

We always use this place to break up the journey on our annual skiing trip. The staff are friendly, the hotel is good with plenty of parking, the rooms are a little small but ok. Restaurant is very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle d'Abeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine Jacquin Front Office Manager

Rebecca W. Families - 19/02/2018 AccorHotels certified review
« Fine - we were only there for a short time »

The studio floor was really Cold and no intentions on how to heat it up.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle d'Abeau. It is always a pleasure to receive feedback. Regarding your comment the heating is not on the ground unfortunately, that's why you did not have possibility to warm it up. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandrine Jacquin Front Office Manager

Chris Families - 19/02/2018 AccorHotels certified review
« Very pleasant an efficient »

Rooms clean and well equipped. WiFi was free and fast enough. Food in the brasserie was not great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle d'Abeau. It is always a pleasure to receive feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandrine Jacquin Front Office Manager

Dr. S. S. Families - 12/02/2018 AccorHotels certified review
« Good »

Good come back in this familiar hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon L'Isle d'Abeau. It is always a pleasure to receive positive feedback. I will share your comments with our team. Unfortunately you are right the restaurant "Belle Epoque" is now close every weekend. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sandrine Jacquin Front Office Manager

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