Hotel - Novotel Rayong Rim Pae Resort
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Novotel Rayong Rim Pae Resort Hotel

4.0/5 850 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Airport shuttle
    • SUVARNABHUMI BKK (Paying)
    • UTAPAO (Paying)
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf
    • Golf course 18 holes
    • Golf course 9 holes
  • Beach and water sports
    • Boat excursions (Paying)
    • Deep sea fishing/Sea fishing (Paying)
    • Jet skiing (Paying)
    • Kayaking (Paying)
    • Private beach
    • Sailing facilities
    • Wind surfing facilities
  • Other sports activities
    • Bicycles rental (Paying)
    • Badminton
    • Billiards/Snooker (Paying)
    • Boules/petanque
    • Croquet
    • Darts
    • Football
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Standard Room. A spacious room with 1 King bed or 2 single beds, shower, work desk, 32" LED TV and FREE WIFI. All rooms feature a balcony and are located on the main building. Up to 2 adults and 1 child.Superior Garden Room. A spacious room with 1 King bed or 2 single beds, bathtub & shower, work desk, 32" LED TV & FREE WIFI. Sofa for room with a king bed only. All room feature a balcony and are located on the garden wing. Up to 2 adults and 1 child.

  • 189 rooms
  • 100% non-smoking hotel
  • 40 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Web TV
    • Direct dial telephone
    • TV room service ordering
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 3,212 reviews

Our guest reviews for Novotel Rayong Rim Pae Resort

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 850 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Families - 18/09/2018 AccorHotels certified review
« Ok »

Very disappointed that the room booking was not as described. 2 king size suites ordered but 1 room had twin beds and the room was smaller. This was changed on day 2.

Morten L. Business - 12/09/2018 AccorHotels certified review
« Great location, service minded staff »

Friendly and welcoming staff, excellent service, great location. I have been visiting Your hotel close to 15 times during last 10 years, enjoying every stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Morten L., Thank you very much for taking time to drop us a wondeful comment regarding to your recent stay. We are so happy to welcoming you back to Novotel Rayong even before your working week start. It's been our pleasure to have serve your and your family both business and leisure occasion. Once again, thank you for sharing your experience and we look forward to your holiday home soon. Sincerely yours, Areerat Sangnak - Front Office Manager

Djbrit Couples - 12/09/2018 AccorHotels certified review
« very good »

very happy with beautiful gardens and views rooms very comfortable all staff very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear djbrit, We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Areerat Sangnak - Front Office Manager

B. Families - 09/09/2018 AccorHotels certified review
« Everything went extremely well »

Good room, attentive staff, good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you so much for taking time to drop us a wonderful comment like every time. We are so happy to hear that your stay has always been well :-) Thank you again for sharing your experience, and we look forward to welcoming you and your family back to your home away from home. Sincerely yours, Areerat Sangnak - Front Office Manager

Henrik C. Couples - 05/09/2018 AccorHotels certified review

Nice and friendly staff,very good food,some communication problems with the rest. staff,not much to complain over thou.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Henrik , We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort and thank you for your loyalty as being our Accor Plus Member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We really apologize for any inconvenience caused relating to communication , would you mind to share some more detail with me directly by responding this email to know the problem and investigation to improve our services. Thank you again for sharing your experience, and o look forward to hearing from you and welcoming you back to our resort again in the near future. Sincerely yours, Areerat Sangnak - Front Office Manager

J. T. Business - 03/09/2018 AccorHotels certified review
« Sales manager »

The hotel is very nice. The sevice is good. Thansk for a birthday cake.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort and thank you loyalty as being our Le Club Accor Hotels member. We are delighted your kind word and know that you had a wonderful stay with us. We wish you a very happy birthday ! We hope to welcome you for another wonderful experience again in the near future. Sincerely yours, Areerat Sangnak - Front Office Manager

Nicholas Solo - 03/09/2018 AccorHotels certified review
« Wifi was very bad »

The food and attitude of the staffs is very good. Only the room WIFI that keeps getting disconnected. Need to make big improvement on this issue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nicholas, "The food and attitude of the staffs is very good" As the attitude is always the key on serving our guests. Thank you for highlighting this. I will share your kind words with our team and surely this will encourage them to keep up a good work. Very sorry to hear that wifi was't good and keep disconnected all the time. I passed this to our IT Manager for further action on checking and improvement. Once again, thank you for sharing your experience with us and we do hope to welcoming you back to our resort again in the future. Sincerely yours, Areerat Sangnak - Front Office Manager

Pisanu V. Couples - 03/09/2018 AccorHotels certified review
« Relex and Happiness on the beach »

Nice swimming pool and enjoy my staying

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Pisanu, We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. We are delighted to learn that you had enjoyed your stay with us. Thank you again for sharing your experience, and we look forward to welcoming you back to our resort again in the near future. Sincerely yours, Areerat Sangnak - Front Office Manager

Anonymous Families - 02/09/2018 AccorHotels certified review
« Clean & good service »

We don’t like the pillow. It’s too soft. For the mattress, it’s too hard. For the shower room, there is some bad smell when we had took some shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Kamolrat , Thank you very much for your feedback following your stay at Novotel Ratyong Rim Pae Resort and your loyalty as being our repeating guests and also Le Club Accor Hotels Member. Firstly, I am delighted to learn that you satisfied with the cleanliness and our services. Your valuable feedback about the shower and the smell had been shared with our Engineer & HK team as well for the hygiene in breakfast room to our Executive Chef for further action on improvement. I am sorry to hear that you and your family has not been gotten the Muslim food. This could be informed and prepared some special item for you. I will make sure your next stay will have it happens. Thank you again for sharing your experience and I look forward to welcoming you and your family back to our resort again in the near future. Sincerely yours, Areerat Sangnak - Front Office Manager

Sumeet C. Families - 02/09/2018 AccorHotels certified review
« Nice Experience »

Clean Room, Reasonable quality of food, acceptable rate.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sumeet, We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. We are delighted to learn that you had a nice stay with us and also satisfied for the clean room. I will share your comment with our team to encouraging them to keep up the good work. Thank you again for sharing your experience, and we look forward to welcoming you and your family back to our resort again in the near future. Sincerely yours, Areerat Sangnak - Front Office Manager

Kirstie Couples - 31/08/2018 AccorHotels certified review
« Luxurious and comfortable »

Our experience was very nice. It was lovely for a couple to stay. I used to visit this resort as a child so it was great to come back and revisit. The pools were really good. The room was large enough and had great facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Kirstie, We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort and thank you for your loyalty as being our repeating guests. It is always a pleasure to receive positive feedback. We are delighted to learn that you had a wonderful stay with us. Thank you again for sharing your experience, and we look forward to welcoming you back to our resort again in the near future. Sincerely yours, Areerat Sangnak - Front Office Manager

Rungthip S. Couples - 29/08/2018 AccorHotels certified review
« Good memory as always there »

Staffs friendly and very kind, Always have good service, Warm welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Rungthip , We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back to our resort again in the near future. Sincerely yours, Areerat Sangnak - Front Office Manager

Mynameispui Business - 29/08/2018 AccorHotels certified review
« Nice Place. »

The room was clean, nice food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Pui,, We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Areerat Sangnak - Front Office Manager

Thanvadee-theevara V. Families - 29/08/2018 AccorHotels certified review
« Short break from work... »

Totally great! Thanks for early check in then we can relax at the hotel during raining there almost whole day.! We will come back for sure Big thanks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Thanvadee V., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. We are thrilled to learn that you had a wonderful time staying with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back to our resort again in the near future. Sincerely yours, Areerat Sangnak - Front Office Manager

Yoshita A. Families - 26/08/2018 AccorHotels certified review
« Lovely holiday »

Thank you for the upgrade and room connecting regarding to your request. Front Office Team were sufficiency to solve the problem for us, appreciate your kind help on our holiday in Rayong. We will come back :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yoshita A., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Areerat Sangnak - Front Office Manager

G H. Friends - 25/08/2018 AccorHotels certified review
« Great for a short break »

Very pleasant except for the afternoon of 21 Aug when a large party of guests from one Thai company held their team building games on the poolside lawn right outside my window, complete with loudspeakers and several megaphone!!! I realise this is good business for the hotel, but those type of noisy events should be kept to the beach area where there is less disturbance for other guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G H., Thank you for sharing your experience of your recent stay of Novotel Rayong. It was a pleasure to have you and your friends and family with us again and we are delighted to learn that you had a pleasant stay. We totally understand your point of view and please accept our sincere apologize for any inconvenience. Your feedback detailed has been shared with the management for further action. Thank you again for sharing your experience, and we look forward to welcoming you back to our resort again soon. Sincerely yours, Areerat Sangnak - Front Office Manager

Kristian Families - 19/08/2018 AccorHotels certified review
« Beatiful place »

We was enjoy with family, the place was very friendly and peace.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kristian, We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. We are delighted to learn that you had enjoyed your stay with us. Thank you again for sharing your experience, and we look forward to welcoming you back to our resort again in the near future. Sincerely yours, Areerat Sangnak - Front Office Manager

Benjamas Families - 17/08/2018 AccorHotels certified review
« Good for weekend »

Along the beach, nice location. Staff are very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Benjamas , We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back to our resort again in the near future. Sincerely yours, Areerat Sangnak - Front Office Manager

Thanya Families - 16/08/2018 AccorHotels certified review
« Traditional & Pleasant stay »

Although the accommodation is old and outdated not like a hotel in Pattaya or Hua Hin, but the rooms are very clean and neat, no insects, no debris or dirt and well equipped with amenities as the Accor standard. but there' somethings that I have to share. 1. During holidays with high occupancy, any renovation activities should not be made. We found that our rooms were close to the workshop, so we were able to hear the sound of the machine while the worker restoring furniture. Including a pool tiles reparing while many guests are resting and swimming in a swimsuit. it's totally lose of guest privacy 2. We were exited that the Pool Bar offers a buy 1 get 1 free cocktail. So I straight up to order my favorite cocktail with the bartender, expect the drinks to be at my table after I go swimming in the pool but no, the bartender said to me "I don't think you'll order"(What's!) .....After that, I got two glasses of cocktail in one time! you know,no one drinks two cocktails at the same time. I asked the waiter why you serve me two glasses at the same time, I don't want a spoiled cocktail. The waiter replied me "I don't know, why don't you tell the man at the bar. This is unacceptable. Finally, I'd like to compliment to receptionist, concierge and the Biscuit coffee shop waitress, They are professional, friendly, helpfully and always have a good advice, everything is very good. We will come back again for sure and looking forward for the day the hotel has been renovated to a beautiful modern.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Khun Thanya, We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be noted that your feedback has been shared with the management for further action on improvement. Thank you again for sharing your experience, and we look forward to welcoming you back to our resort again in the near future. Sincerely yours, Areerat Sangnak - Front Office Manager

Brittany Families - 16/08/2018 AccorHotels certified review
« Overall great vacation. Just a few suggestions for improvement »

The playground is in disrepair and a little unsafe (specifically the climbing area and the handrails are too high on the stairs). Also there are no guards at the top of the slide. The playground was poorly constructed. However the indoor playground was great! The beach area should have seating and should be cleaned of litter at least twice daily. It should also be raked of all the pokey round things falling off the trees (they make it look dirty and also hard to walk).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Brittany, Thank you for taking the time to tell us about your experience at the Novotel Rayong Rim Pae Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please be noted that your feedback about the warm welcome from our reception and FB will be shared to them accordingly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Areerat Sangnak - Front Office Manager

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