Novotel Rayong Rim Pae Resort Hotel 4 stars

TripAdvisor rating 4.0/5 905 reviews
Novotel Rayong Rim Pae Resort
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+ 25 Services
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Hotel extras

  • 2 stunning outdoor pools

  • Spa facilities and fitness centre

  • 2 all-day dining restaurants

  • Pamper your kids everyday with MyKids package

  • Indulge in our unique beverage experience with MyGlass package

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Airport shuttle
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre

Hotel location

Novotel Rayong Rim Pae Resort

4/5 Moo 3
Pae Klaeng Kram Road
CHARK PONG KLAENG
21190
rayong
thailand

Tel: +66033010100

Fax: (+66)033010111

Contact email

Check-in from 14h00

Check out up to 12h00

  • EASTERN BUS TERMINAL. :   EASTRN SEA BOARD BAN PAC

  • KRAM ROAD :   SUKHUMVITH RD KM254

  • KRAM ROAD. :   SUKHUMVITH RD KM248

  • By plane

    SUVARNABHUMI BKK At 240km / 150 miles - Shuttle paying

  • By plane

    UTAPAO At 60km / 37.5 miles - Shuttle paying

  • By boat

    KOH SAMET FERRY TERMINAL At 12km / 7.5 miles

  • By boat

    TO SAMET ISLAND At 14km / 8.7 miles

GPS :12.631469, 101.542163

Our accommodations

Standard Room. A spacious room with 1 King bed or 2 single beds, shower, work desk, 32" LED TV and FREE WIFI. All rooms feature a balcony and are located on the main building. Up to 2 adults and 1 child. Superior Garden Room. A spacious room with 1 King bed or 2 single beds, bathtub & shower, work desk, 32" LED TV & FREE WIFI. Sofa for room with a king bed only. All room feature a balcony and are located on the garden wing. Up to 2 adults and 1 child.

Standard room 1 King-size bed

  • Max. number of persons: ‌3
  • Area: From 33
  • Views: Courtyard side, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Room 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 33
  • Views: Garden side, Courtyard side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room 1 King-size Bed

  • Max. number of persons: ‌3
  • Area: From 33
  • Views: Courtyard side, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 33
  • Views: Courtyard side, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room Garden Wing 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 37
  • Views: Pool side, Ocean/Sea view, Courtyard side, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room Garden Wing 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 37
  • Views: Pool side, Ocean/Sea view, Courtyard side, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Junior Suite 1 King Size Bed

  • Max. number of persons: ‌4
  • Area: From 64
  • Views: Ocean/Sea view, Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite 1 King Bed Garden Wing

  • Max. number of persons: ‌4
  • Area: From 93
  • Views: Ocean/Sea view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Suite 1 King Bed Garden Wing

  • Max. number of persons: ‌4
  • Area: From 114
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Standard Villa with 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 45
  • Views: Garden side, Park view, Courtyard side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Villa 1 bedroom with a separate living room

  • Max. number of persons: ‌3
  • Area: From 85
  • Views: Courtyard side, Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

POOL BAR

Photo non contractuelle / Strictly non binding

Take a seat and sip ! Located by the pool, overlooking the gulf of Thailand our pool par is the best place for you to enjoy exotic cocktails, refreshing smoothies, ice cream and snacks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 407 m²

  • Maximum capacity: 360 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Novotel Rayong Rim Pae Resort

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,735 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

905 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

A bit disappointed; was here 16 years ago and experience was a lot better then

Customer review rating 4.3/5

Mr P. Couples - 05/06/2019 AccorHotels certified review

+ Nice buildings, property and location - Bad smell in room, only average breakfast; slow clean-up of tables due to limited staff

Dear Torstein P., Thank you for taking the time to tell us about your experience at the Novotel Rayong Rim Pae Resort. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. if there is ever an issue with a guest room, if we are informed, our team will be happy to fix the problem immediately. For your comments on the breakfast, we do currently offer both Asian and International dishes, live omelette & pancake stations, in house bakery, as well and local fruits and several other tantalizing dishes, however we always appreciate guest feedback and will continue to strive to make our breakfast even better! We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Novotel Team & Management

I have to ask myself whether this place is Novotel chain's hotel

Customer review rating 4.3/5

Mr.suebphong W. Business - 27/05/2019 AccorHotels certified review

1)Even the room is renovated but the facilities look very common even worse than some local hotels & resort in Chaoloa beach or Chandhaburi area. 2)The breafast is terrible, poor quality and very limited choice. The service at the breakfast outlet need big improvement as wll 3)There is no waiter or bell boy when car arrival, I have to organize the luggages from the car by myself 4)I have to pay the room rate almost 4,000 Thai Baht per room per night. To be honest, I can spend only 1,500 Thai Baht with the local hotel&resort nearby. This price is unfair to the consumer who expect the high standard hotel chain named "Novotel" 5)I am one of the member of the consumer protection committee, working at the parliament since last 5 years, now, I have realized how some of the consumers feel dissatisfaction when they get the below standard from the service provider, especially, the big name like "Novotel" 6)You need a big improvement, otherwise you have to change to the other names and should not charge the unreasonable price to any consumer

Dear Suerbpong W., Thank you for taking the time to tell us about your experience at the Novotel Rayong Rim Pae Resort. We are always pleased to read our guests feedback in order that we continue to deliver the best service and experience. As we are the first established premiere property in Rayong, we have been serving guest for many years, delivering wonderful holidays to families . It is true we don''t not offer rooms for the same price as local guest house as we offer 3 dinning outlets, full service Spa, gym, kids rooms, free wifi, pool bar, tropical garden setting and a full experienced team. It is regrettable that you were not able to share your dissatisfaction with our management team while you were here, so that we could have personally met you and resolved any concerns immediately. We do offer concierge service and if our team is notified we they will be always happy to assist with your luggage to and from the room. As we strive to continue our goal of excellence, our property is also very excited about the new rooms that will be available to guests starting in November. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to serve you in the near future. Sincerely, Front Office Manager and Team

We had a pleasant stsy.

Customer review rating 4.3/5

Somphong H. Families - 27/05/2019 AccorHotels certified review

The service was good with friendly staff. The one bad experience is the fitness where some of the machines were not working. A disapointment as we were hoping to do some exercise.

Dear Khun Somphong H., Thank you for taking the time to tell us about your experience at the Novotel Rayong Rim Pae Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peerayot S. - Front Office Manager

Good beach

Customer review rating 4.3/5

Noppanit S. Families - 24/05/2019 AccorHotels certified review

My kid happy on the beach

Dear Khun Noppanit s., Thank you for taking the time to tell us about your experience at the Novotel Rayong Rim Pae Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peerayot S. - Front Office Manager

good value hotel

Customer review rating 4.3/5

Rav Families - 22/05/2019 AccorHotels certified review

Friensly staff. Hotel should be renovated as it looks a bit old.

Dear Khun Ravinda K., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S.- Front Office Manager

Nice hotel and swimming pools, right down on the beach.

Customer review rating 4.3/5

Pat Families - 22/05/2019 AccorHotels certified review

Check in staff are friendly also security guard. Make us feel warmed and welcomed.

Dear Khun Patchanan S., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

wonderful holiday

Customer review rating 4.3/5

Anonymous Families - 20/05/2019 AccorHotels certified review

Nice accommodation, great beach and friendly staff.

Dear Khun Knitta K., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

Good, great area to stay, very good staff.

Customer review rating 4.3/5

John H. Couples - 15/05/2019 AccorHotels certified review

Great area, super beach, staff we met were very good, helpful and polite. One problem for me is shower over the bath, I am partly disabled and I find getting out if the bath a bit dangerous. The weak side of the hotel is food. I understand its mainly holiday hotel, but that is not an excuse.

Dear John H., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Rayong Novotel Team

A part of enjoyable trip

Customer review rating 4.3/5

Panisara Families - 13/05/2019 AccorHotels certified review

Room and furniture were rather shabby but very clean. Staffs were cordially helpful. Pools were specious. We were surrounded by gardens. Beaches filled with fine fluffy sand. All surroundings made us feel relaxed. Will come back this year.

Dear Panisara A., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Rayong Novotel Team

Nice place to stay with family.

Customer review rating 4.3/5

Anonymous Families - 13/05/2019 AccorHotels certified review

Lovely & nice staffs with the good services. Our kids really enjoy the hotel facilities and the beach.

Dear Kakanang L., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Rayong Novotel Team

Great stay!

Customer review rating 4.3/5

Tulanee Families - 11/05/2019 AccorHotels certified review

We stayed here for one night. The hotel location is right by the ocean and there is a nice and clean beach too. The front desk staffs were nice at checkin and checkout. The room was clean and comfortable. Swimming pools and jacuzzi were our most favourite here.

Dear Khun Tulanee C., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S. - Front Office Manager

Clean and good service

Customer review rating 4.3/5

Punnusorn Families - 09/05/2019 AccorHotels certified review

Our day and night at your hotel is one of good experience. Clean and well maintained, plus a good care by your staff. I saw many people in many positions (I guess) are on the floor helping each other. Unusual circumstances show your team spirit. BTW, 3 things I would like to ask for you - more smiles, higher flow tap water and connected room for family.

Dear Punnusorn K., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We've well noted all your comments which we can improve and we're currently working on it thanks to your feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Rayong Novotel Team

Did not live up to expectation

Customer review rating 4.3/5

Isla Families - 08/05/2019 AccorHotels certified review

Lovely location. The room has a damp patch on the wall, also the AC started leaking at 3 am. The top pool has very slippery tiles. Lack of towels available in the morning for pool time.

Dear Isla G., Thank you for taking the time to tell us about your experience at the Novotel Rayong Rim Pae Resort. I am happy to receive your feedback so that we can can continually improve our services that our guest expect. For your information regarding the feedback of your room is is sincerely noted, as we have already begun to renovate our rooms to deliver an even better service to you. For the concern of the pool deck, it is always advised to our guest to be careful around the pool as with water splashing throughout the day, yes the surface can be slippery but we appreciate you feedback on this. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Management & Team

Good place with white beach

Customer review rating 4.3/5

Tom Families - 08/05/2019 AccorHotels certified review

Good place and service, beautiful beach, Many kinds of breakfast should be more.

Dear Tanintorn Y., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Rayong Novotel Team

Nice resort with Clean and Care

Customer review rating 4.3/5

Teerapol S. Families - 07/05/2019 AccorHotels certified review

Warm welcome since beginning from the front. Staff are good manner and relationship.

Dear Khun Teerapol S., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S.- Front Office Manager

Good service(staff), beautiful beach.

Customer review rating 4.3/5

Jomyut R. Families - 06/05/2019 AccorHotels certified review

1 day stay with family here. Staff very polite and helpful. Room are clean and nice beach. Only WIFI and TV should be improve.

Dear Jomyut R., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Areerat Sangnak - Front Office Manager

Great Location

Customer review rating 4.3/5

Tommy H. Families - 05/05/2019 AccorHotels certified review

The resort is located in a great spot right on the beach. The rooms are nicely decorated and with a small TV. The tv reception was so poor that so no TV for us. We checked in 2 adults and one child (age 8). Despite this was well known to the hotel we still ended up with only two set of towels, soap etc. so we requested a 3rd set upon check in. We received it the next day! Despite being in a quiet location the hotel was anything but so. Closing doors, noice from other toilets, two bands playing at the same time (company party just next to the restaurant area). Not the tranquility I had expected.

Dear Tommy H., Thank you for taking the time to tell us about your experience at the Novotel Rayong Rim Pae Resort. Thank you for sharing the information of the TV channels quality that we do currently offer several news channels as well as movies and international channels, that if there was poor connection, our engineer team could have been happy to fixed it for you. we apologize that the towel service was not deliver to you as promptly as it should have been. i will be sure to take this information to our team to ensure we resolve this from happening again. with your feedback we truly appreciate the time you took sharing this with us , as your comments are very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Manager

Relaxing and away from hustle and bustle

Customer review rating 4.3/5

Rodney P. Families - 01/05/2019 AccorHotels certified review

Thoroughly enjoyed my stay with family for 4 nites. The pools, room and amenities were all good. Is far away from convenience stores but there's enough around to be more than comfortable. The hotel has enough on offer for you not to go outside for anything,... just relax! :) Staff are all very helpful and friendly. The only letdown (not due to Novotel) was litter on the beach which was more some days, hardly any the next.

Dear Rodney P., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Rayong Novotel Team
Customer review rating 4.3/5

Anonymous Families - 01/05/2019 AccorHotels certified review

The variety of food menus is minimal

Dear Rachan N., Thank you for taking the time to tell us about your experience at the Novotel Rayong Rim Pae Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Areerat Sangnak - Front Office Manager

Good location with good staff

Customer review rating 4.3/5

Bj. Families - 01/05/2019 AccorHotels certified review

Reasonable prices for good place and good staff.

Dear Khun Bancha J., We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peerayot S.- Front Office Manager
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