Hotel - Novotel Rayong Rim Pae Resort
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Novotel Hotel

Novotel Rayong Rim Pae Resort Hotel

4/5 Moo 3  Pae Klaeng Kram Road  CHARK PONG KLAENG 
21190  RAYONG
THAILAND

753 reviews
TripAdvisor Rating Based on 753 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • Airport shuttle
    • SUVARNABHUMI BKK (Paying)
    • UTAPAO (Paying)
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying, Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf
    • Golf course 18 holes
    • Golf course 9 holes
  • Beach and water sports
    • Boat excursions (Paying)
    • Deep sea fishing/Sea fishing (Paying)
    • Jet skiing (Paying)
    • Kayaking (Paying)
    • Private beach
    • Sailing facilities (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Badminton
    • Billiards/Snooker (Paying)
    • Boules/petanque
    • Croquet
    • Darts
    • Football
    • Table tennis
    • Volley ball facilities

Catering

  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Conventions hotel
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Standard Room. A spacious room with 1 King bed or 2 single beds, shower, work desk, 32" LED TV and FREE WIFI. All rooms feature a balcony and are located on the main building. Up to 2 adults and 1 child.Superior Garden Room. A spacious room with 1 King bed or 2 single beds, bathtub & shower, work desk, 32" LED TV & FREE WIFI. Sofa for room with a king bed only. All room feature a balcony and are located on the garden wing. Up to 2 adults and 1 child.

  • 189 rooms
  • 100% non-smoking hotel
  • 40 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Web TV
    • Direct dial telephone
    • TV room service ordering
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,279 reviews

Our guest reviews for Novotel Rayong Rim Pae Resort

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 753 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Pete Couples - 14/09/2017
« Great services »

Nice welcoming and great services from duty in charge that assist us with a nice room when room available on weekdays

AccorHotels certified review
Gaurav M. Families - 13/09/2017
« Relaxing »

The resort is nestled in a very nice location. Service staff is very prompt and good. Always smiling and helping. Beautiful pools and good food. Especially the Italian restaurant ,The Shore. We loved our pad kra pow pizza! We also tried the tea house and bought some good beach clothes from the shop. Kids area was small but very helpful. Kids spent a lot of time during the day.

AccorHotels certified review
Saruda L. Friends - 12/09/2017
« I have nice stay at Novotel Rayong. »

The food selection is nice and I enjoy it very much. Although the hotel and villa are quite old, maintenance is good.

AccorHotels certified review
Zubayer M. S. Families - 06/09/2017
« Perfect weekend getaway »

Check in was quick. Service excellent. Will definitely visit again.

AccorHotels certified review
Worakit K. Families - 05/09/2017
« Some good some bad. »

Hotel staff take care well but hotel did not provide wheelchair car parking for me and let me park another side of road (it far away). it does not like 4-5 star and international hotel. Must take care handicap in priority.

AccorHotels certified review
Patamaporn T. Solo - 04/09/2017
« Good experience. »

Since this is the first time of my single trip, I really feel safe and comfortable to stay in Novotel. Your staffs take good care and the place is very quiet, suitable for relax. Thank you very much.

AccorHotels certified review
Jean-paul B. Families - 29/08/2017
« Jean-Paul brubach »

Very pleasant and relaxing as always

AccorHotels certified review
Carl G. Families - 27/08/2017
« A Jolly good weekend »

As ever the staff and management at the Novotel were brilliant. When we had a problem with our room they dealt with it within the hour. Thanks, we will be back in October! Carl

AccorHotels certified review
Norma F. Couples - 25/08/2017
« Return was worth while »

Lovely warm welcome, Dang was concerned we had to wait for our room,but we were early and had an email a few days before to warn us hotel was busy and check in could not be early,we did get or room before 2 thank you Dang,always so helpful! Room lovely and clean,thsnk you Tree and co! Pool boys,Somcat esp. Did our sunbeds everyday,after the snake scare! "I look mama" bless him.Restaurant staff both morning and evening,could not fault! Pum made sure I got what I could eat,she worried I not eat enough! So pleased she has a title she worked so hard for! Cedric and his FOM were always available if we needed help. The only negative,if a BIG Indian party is on when we sre due back,please warn us it was dreadful they overan the resort,and the noise went on untill3am, couldnt do that again,like peace and quiet.

AccorHotels certified review
Liang Y. Y. Families - 23/08/2017
« neither Satisfied or Unsatisfied »

I don't think so that the slipper is not for free to the lodger?!And the room view is not good.By the way,The massage is very good!

AccorHotels certified review
Yuwaluk K. Families - 22/08/2017

Nice place for family with kids , good pool, good view, and good service.

AccorHotels certified review
Anonymous Families - 22/08/2017
« At novotel »

Good

AccorHotels certified review
Suwannee Solo - 22/08/2017
« nice & queit »

nice room, view, foof & service

AccorHotels certified review
Ed W. Couples - 21/08/2017
« Nice and clean place »

Great layout , clean and good facility

AccorHotels certified review
Derek &. N. F. Couples - 20/08/2017
« Restful, Refreshing, Respectful Service, Returning!!!! »

From a very quick check-in, then to our Suite, Clean Tidy , exactly what we have come to appreciate at Novotel Rim Pae Rayong. All staff from Bellboys to Poolboys, are trained to GIVE Service.

AccorHotels certified review
Chetan S. Friends - 19/08/2017
« Awesome »

Every thing perfect

AccorHotels certified review
Maria J. E. Friends - 19/08/2017
« It was a delightful experience. Splendid. »

I love how the hotel looked. It was homey, neat and simply beautiful. the staff were so nice. I love the Spa, the band at the restaurant (they were good! Treat them really well before other hotel pirates them!), the food both at the restaurants and coffee shops were delicious. Will definitely come back. The hotel's price is very reasonable too. It's a jackpot!

AccorHotels certified review
J Families - 18/08/2017
« Very good overall but receptionists need more training »

Overall I had a great time during my stay. Checkin was quick and professional. Just one very disappointing experience: I was swimming at night (around 8.45-9.30 pm on 12 Aug), I couldn't find any towels near the pool so I asked my brother to ask one for me at the reception. Instead he was told to go to the pool bar to get it. We didn't know where the pool bar was exactly but he went inside the restaurant and asked anyway. And he was told there was no towels. It was closed. Again, my brother went back to the reception and told them what the pool bar told him and asked them to get him a towel. At the end my brother brought me a towel from our room because the receptionist simply told him when he went the second time that because it was after 9pm, there were no towels and the guests had to bring the one from the hotel room. So I myself went to the reception and asked for the third time for a towel. This time a receptionist finally aaked for it on a walkie-talkie and after one minute I got a white towel. This was not at all acceptable. I was extremely disappointed with how the receptionist that night handled such a simple request. Instead I had to wait for 10 mins in the pool for it and had to ask 3 times for a towel? The other receoptionists who were around weren't helping either because they heard what was going on but they did nothing but talking among themselves and finding excuses. This showed very weak problem-solving skills. They seriously need training on this and on how to provide 5-star service. I love the place and other than this everything was great so I really hope to see improvement on this. Thank you

AccorHotels certified review
Ludger J. Couples - 16/08/2017
« No sleep / Headache but Indian Disco Noise »

Incredible loud Indian Disco Music For more than 10 years we are regular guests (2 - 3 times a year) in this hotel. On our last stay there was an Indian Wedding party in the hotel. It started at around 7 pm in the evening until 2 am in the night. The music was so loud and the bass from the speakers made the whole hotel vibrating. I am sure, nobody could sleep. But not enough : In the morning we did wake up with Indian disco music again. They continued now the Indian wedding party at the swimming pool. The hotel was vibrating again. I ended up with headache. How can the management accept such parties in this nice beach holiday resort ? Totally unacceptable. Groups of customers were talking together ..... some saying, they would never ever come to this hotel again, because they don't want to stay in a disco - party - hotel. One elder guest even reported he had a room near the pool and he had to leave the hotel and to return later because of heart problems caused by the bass vibrations. If that continues may be this hotel is only suitable for young people not older than 25 years ? And the current management were never seen. May be they tried to escape the noise ?? Former managers were always walking around and checking everything. Also asking customers they are happy or having any complaints. Nothing like that anymore. And the staff were very annoyed as well, because they had to deal with many angry customers. Not an easy job. However I need to say, that Kun Bum, one of the staff, was extremely helpful and hard - Working. My wife and myself really praise her work !

AccorHotels certified review
Maciej Families - 16/08/2017
« Fantastic weekend with family »

I'm a returning customer and having the special treatment and staff recognising us when we go back gives a very positive feeling that we're not just customer 100,000.

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