Hotel - Mercure Hotel Panorama Freiburg
Mercure Hotel

Mercure Hotel Panorama Freiburg

Wintererstr. 89 

594 reviews
TripAdvisor Rating Based on 594 reviews
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From 130.00 EUR Non member rate
From 123.50 EUR Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Well-lit parking
  • Pet allowed 11  EUR
  • Indoor heated pool
  • Massage
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Well-lit parking
  • Pet allowed 11  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop (Paying, Nearby)
    • Hairdressing salon (Paying, Nearby)
  • Porter

Leisure and activities

  • Indoor heated pool
  • Massage
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Outdoor tennis court
  • Other sports activities
    • Bicycle hire facilities (Paying)
    • Bike rack facilities
    • Badminton (Nearby)
    • Billiards/Snooker (Nearby)
    • Darts (Nearby)
    • Jogging track


  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-23:00
    • Opening hours : Week-end 06:30-23:00

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

At the 4-star superior Mercure Hotel Panorama Freiburg you can choose between Standard and Privilege Rooms. All 86 rooms are newly renovated and air-conditioned. Cots are available on request. Your pet is welcome (for a charge of EUR 11 per night).

  • 86 rooms
  • 100% non-smoking hotel
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 11 outlet
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 688 reviews

Our guest reviews for Mercure Hotel Panorama Freiburg

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 594 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Mcw Couples - 18/07/2017
« Somewhat disappointed »

The hotel welcome from the staff was very friendly. Unfortunately the terrible parking situation did not make a good impression. One disabled parking space for the whole of the hotel is poor, particularly considering the limited number of spaces near the hotel anyway. In addition, we found the bar at 22:30 in the evening a thoroughfare for staff carrying crockery to and fro, and small children running through playing games. It was definitely not my idea of a quiet drink in the bar after a busy day. In other hotels the bar is separate where one can sit quietly and have a discussion.

AccorHotels certified review
Janice T. Couples - 16/07/2017
« Lovely staff, beautiful location »

WE enjoyed every aspect of our stay - the room, the view, the pool but especially the friendly, smiling, helpful staff who could not do enough for us. The food and wine was also first class

AccorHotels certified review
Meg &. J. K. Couples - 13/07/2017
« We would happily recommend this hotel to anybody.Thankyou. »

We had one of our best ever hotel breaks at the Panorama. The setting was fantastic, the room with balcony was delightful and peaceful. The restaurant and bar for breakfast and dinner were ideal. Our enjoyment was improved further by the approachable friendly staff. No matter where in the hotel we were there was a friendly helpful face ,always with a smile.

AccorHotels certified review
Sandra B. Couples - 12/07/2017
« Excellent place to stay »

We thoroughly enjoyed our 3 nights stay - wish it could have been longer. We had a lovely room with a terrace overlooking Freiburg and the hills. The room was spotless and a great bed. Would have liked a higher floor but they were all in use apparently. Everyone of the hotel staff were very welcoming and friendly. The food was excellent throughout our stay. Cannot find any faults it is situated in a great position, would definitely recommend and would love to stay again. It's a 20min walk to the bus stop to take you into town and services run regularly.

AccorHotels certified review
Anonymous Couples - 12/07/2017
« It was great and relaxing »

Friendly staff. Nice room and surroundings. Unfortunately, we didn't dine at the restaurant (the menu looks great), but we will do that another time.

AccorHotels certified review
Ioana C. Families - 10/07/2017
« Awesome experience  »

The room and the view are breathtaking

AccorHotels certified review
Anonymous Business - 07/07/2017
« Great, but ordinary »

Supernice service!!! Kitchen ok, rooms very nice, super bed

AccorHotels certified review
Anonymous Business - 30/06/2017
« 2 years ago I was at the Panorama and decided it was not the right place for business events - re-confirmed. »

A global group event, lots of people and changes and hectic and movement. The staff is nice and try their best, but they aren't just peaceful, some of them seem numb. A training hotel - as I heard at the end - is just not the place for such an event. The meeting rooms were too few - not a fault of the hotel but of our planning - the A/C was t.e.r.r.i.b.l.e. and we were there during a heatwave, the whole place has an old-fashioned patina to it which does not suit someone with allergies. THE FOOD WAS ABSOLUTELY PERFECT.

AccorHotels certified review
Anonymous Families - 30/06/2017

It was very hot during our stay - the air conditioning was just about coping in the bedrooms, but there is none in the public areas and eating on the restaurant terrace in the sun was rather uncomfortable, somewhat compensated for by the great views.

AccorHotels certified review
Eric S. Couples - 28/06/2017
« Great One Night Stay »

Good welcome, appreciated the reserved parking space and the help with the dog and luggage. Excellent staff throughout. Wonderful dinner in the pleasant restaurant, great food, wine and service, wee have already told many firends to try it. Lovely location will definitely visit gain.

AccorHotels certified review
Philips Business - 25/06/2017
« Great place. Great team. Nice food.  »


AccorHotels certified review
Anonymous Business - 23/06/2017
« Great service and staff are very attentive  »

impeccable, staff always willing to help and sort out any issues or questions

AccorHotels certified review
John &. C. S. Friends - 20/06/2017
« Magic, great service and welcoming staff.  »

A lovely experience, great facilities and great food plus we enjoyed the local beers and wine.

AccorHotels certified review
Serdar Ö. Solo - 13/06/2017
« No breakfast was not good »

I stayed two nights. The hotel was good. I paid 120€ per night. It was a pity that there was no breakfast included. The next day the room price was 90€ on It was quite disappointing to see that. I could have breakfast with that extra 60€ I paid 4 times.

AccorHotels certified review
Nigel K. Friends - 13/06/2017
« A real jewel of a hotel, so glad we found it. »

It's was great, the rooms were extremely comfortable, the food was excellent as was the service.

AccorHotels certified review
David Families - 13/06/2017
« Warm and friendly »

A pleasant stay, mainly in evenings and night. Your hotel is convenient, tidy, quiet and comfortable for our kind of tourism and experience. Thanks One remark needs to be made to enrich your experience and prevent undesired unpleasantness: I required to pay my accommodation fee in advance, in order not to carry cash around. Given all the parameters, I was asked to pay 2880 Euro. That was similar to the amount specified on the website. During checkout, An addition fee of 1200 Euro was required. It was paid as required but was a surprising addition. I thought that this event must be noted in order to prevent such misunderstandings with visitors from various cultures and countries. The exact amount must be well specified in advance. I do realize that most visitors pay at checkout and not during check-in. Please note that your service was perfect, otherwise.

AccorHotels certified review
Gerrit Couples - 11/06/2017
« Beautiful located hotel with nice atmosphere »

Great leisure hotel with nice athmosphere and beautiful view over Freiburg. Nice, clean rooms, but bathroom was quite small. Very good breakfast, pricey restaurant. Room was very hot at arrival, because sunscreens were up the whole sunny day, and the airco had a hard time to cool it down.

AccorHotels certified review
Viktoria Business - 07/06/2017
« Very nice hotel for relaxation »

+ Hotel located on the top heel with wounderful panorama from room window, good breakfast, friendly stuff, WiFI, shower kit; - Very hard to drive trough narrow street, lack of parcking space, breakfast requires extra payment of 17 Euro.

AccorHotels certified review
Markku R. Business - 05/06/2017

Hotel was excellent. Location and view just perfect!! Service was good and rooms as well! I really liked this place.

AccorHotels certified review
Alan C. Couples - 02/06/2017
« Very impressed by the hotel. »

We enjoyed it very much. Hotel was perfect for our requirements.We were very impressed by the staff, all of whom did a really good job.

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