Hotel - Mercure Antibes Sophia Antipolis Hotel
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Mercure Hotel

Mercure Antibes Sophia Antipolis Hotel

Rue Albert Caquot 
06560  VALBONNE
FRANCE

414 reviews
TripAdvisor Rating Based on 414 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request
  • Other sports activities
    • Billiards/Snooker
    • Boules/petanque
    • Jogging track
    • Table tennis
    • Volley ball facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 19:00-24:00
    • Opening hours : Week-end 12:30-14:00 19:00-24:00

Business services

  • 11 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Rooms with a truly modern design, some in Provençal colors

  • 104 rooms
  • 73 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 3 family rooms
  • 18 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Free access with phone card
    • Phone with 2 handsets in room
    • Automatic temperature control
    • Manual temperature control
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,878 reviews

Our guest reviews for Mercure Antibes Sophia Antipolis Hotel

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 414 reviews
Certificate of excellence 2016
AccorHotels certified review
Dianebo Business - 23/06/2017
« Friendly staff, room needs an upgrade »

Usual friendly staff - esepcially on reception. Very helpful and knowledgeable. Bathroom needs an overhaul. Seeing black aorund the bath tiles is simply NOT acceptable

AccorHotels certified review
Anonymous Business - 22/06/2017
« Not happy about the room »

I do not appreciate the room, it needs absolutely to be refreshed. As we are Amadeus employees and certainly one of the best client of the hotel; it would be better to assign another room.

AccorHotels certified review
Joseph Business - 20/06/2017
« My personnal experience was acceptable. »

Hotel room was confortable(7/10), the service was average(5/10).

AccorHotels certified review
Mh Business - 19/06/2017
« The hotel was ok, not super, not bad »

The hotel was clean, the room was nice, and the tv channels were ok. I had an entrecote for dinner, which was not the best I had. The sleeping pillows were a little bit too soft for me. Furthermore, the invoice per email feature didn't work, which meant I had to request the invoice still manually and couldn't make use of the fast checkout box.

AccorHotels certified review
James Business - 18/06/2017
« Good »

Nice hotel with good service. Could do with more sockets in rooms for laptop, phone charging etc.

AccorHotels certified review
Igor L. Business - 16/06/2017
« Hassle free experience »

It is always a pleasure to stay at the mercure Sophia.

AccorHotels certified review
Adelaide Business - 16/06/2017
« Ok but not overwhelming »

Hi, I wasn't happy with: - the air conditionning is quite noisy. - there isn't many plugs in the room so had to unplung my bed light to charge my phone. - I didn't get refill on coffee/bathroom stuff every day. - there was no body cream which most hotels now procure. I was happy with: - the location. - the furniture in the room (especially the stylish corner lamp and mirror). - the staff who was lovely and helpful.

AccorHotels certified review
Zaccaria Business - 16/06/2017
« Poor amenities and service  »

My room was not equipped with the services described in the price, as well as the phone in my room was faulty. I had to therefore change my room, which is unacceptable as it means rooms are not regularly checked to ensure good service. Secondly I was very dissatisfied with the breakfast and restaurant of the hotel. Provence is known for its cuisine, however the food served at the hotel is very ordinary and the quality is not of an acceptable standard. The overall service of the hotel is low; the last day of my stay I arrived back at 23.30hrs in the evening and wanted to have a last drink outside with a friend visiting and we found all the tables outside full of glasses, plates, food as the staff didn't take care of cleaning it when the previous guests left. Appalling scene. Kind regards

AccorHotels certified review
Alfonso Business - 15/06/2017
« Very Nice Hotel Close to the Office »

It was a business trip and I only used the room, which is very confortable.

AccorHotels certified review
Jans Business - 14/06/2017

As always good. Unfortunately the new renovated rooms are still heavily smelling like "new renovated rooms".

AccorHotels certified review
Damien Business - 14/06/2017
« Lovelly  »

Very nice & convenient

AccorHotels certified review
H.kuebler Business - 13/06/2017
« Good, clean hotel, that still needs to improve their billing service. »

Checkin was fast, all was prepared, which is nice. Room was nice and clean. I would appreciate an available electric outlet socket for charging my mobile phone (I had to unplugg a lamp to free up a socket). The express checkout service is nice, but it was the second time that the bill was not emailed to me as was promised. I had to call in order to get it sent to me. And then it was wrong, because they charged the breakfast, which I did not have (I was even asked at arrival whether I intend to take braekfast, and negated there&then).

AccorHotels certified review
Anonymous Business - 13/06/2017
« Good »

Good

AccorHotels certified review
Flemming E. O. Business - 10/06/2017
« Did meet my expectations »

Excellent service, staff - in surroundings meeting my expectations

AccorHotels certified review
Christina Business - 09/06/2017
« All correct »

Online check-in and check-out is excellent. Personnel very pleasant.

AccorHotels certified review
Anonymous Business - 09/06/2017
« Could be better »

Bathroom is not clean and I found out that they did not clean the toilet part ...... The bathtub /shower is not in the right position with the glass to protect water coming out. It's not comfortable at all (Room 106).

AccorHotels certified review
David Business - 09/06/2017
« Shoddy »

The sink did not work, and even after the maintenance man called, it still did not work properly. There was no soap left in my room on the second night. The swimming pool was full of leaves.

AccorHotels certified review
I. H. Business - 08/06/2017
« Excellent hotel for Sophia Antipolis »

If you want to stay near the offices at Sophia Antipolis, this is the best hotel in the area.

AccorHotels certified review
Dan Solo - 30/05/2017
« practical »

staff excellent, rooms are improved, bathrooms still a but old, hotel has its years, would be nice if it overall renovated.

TripAdvisor certified review
Business - 28/05/2017
« Less than expected »

Is Mercure Sophia really a 4 * hotel ? Difficult to say yes after staying in their poor equipped rooms and visiting the reception desk. By chance, the bar and breakfast week-end staff is very kind and pay attention to your needs and expectations. Unfortunately, this is not similar during the week.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patrick K, We thank you to take the time to review your stay at the Mercure Sophia Antipolis, and I sincerely apologize for the inconvenience you had. Every day, all the team do their best to bring your satisfaction at the apogee, and I assure you I will share your comment with the entire staff to improve our services. We look forward to welcome you again to prove you our amelioration. Kinds regards, Mathieu, Reception,

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