Hotel - Novotel Newcastle Airport
section.presentation.hotel.accorhotels
Novotel Hotel

Novotel Newcastle Airport Hotel

Ponteland Road Kenton  NEWCASTLE UPON TYNE 
NE3 3HZ  NEWCASTLE
UNITED KINGDOM

1,264 reviews
TripAdvisor Rating Based on 1,264 reviews
See rates
Best price guarantee
From
From 50.00 GBP Non member rate
From 47.50 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Chinese Mandarin
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Boat excursions  (Nearby)
  • Croquet

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00 - 22:30
    • Opening hours : Week-end 06:00 - 22:30

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 126 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 56 family rooms
  • 20 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Crib on request
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,621 reviews

Our guest reviews for Novotel Newcastle Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,264 reviews
AccorHotels certified review
Janice C. Families - 17/07/2017
« Would help if front desk staff could understand english  »

Staying overnight before flying from newcastle airport Used stay, park and fly Room was lovely and all relatively smooth until transfer back to hotel to collect car from airport on return

AccorHotels certified review
Chapman Families - 17/07/2017
« OK for the short time we were there »

Booked this hotel as we were flying out from Newcastle Airport at 6am the following morning. As this was the first day of our holiday we decided to drive down from Edinburgh area and make the most of our first day off. We had checked in online for the hotel and when we arrived a little after 2pm it was just a matter of picking up keycard at reception. Being in a superior room it was not quite what I expected I thought it would have been much bigger and more tastefully decorated. The description on website said there would be a mini bar - we thought this was a nice touch but the only thing in mini bar was milk so when kids were asleep my husband had to go to bar downstairs and get drinks to bring back to room, disappointed as not what website would have you believe. The bar in the hotel was lovely and we had 2 drinks in here before our dinner. We also made use of the hotel pool and sauna - not the biggest pool but we were only playing about with the kids so it was OK. Ate in hotel restaurant for dinner the food was nice but service really slow and staff seemed to be a little muddled up with things bringing us wrong things, asking again what we had ordered. All in all the hotel was OK for what we needed it for - a place to eat and get a few hours sleep before going to airport. I would not book a superior room again as I was not sure there was anything superior about it.

AccorHotels certified review
Anonymous Couples - 16/07/2017
« perfect for visiting for a local wedding »

very enjoyable, helpful staff, tidy clean room and not too noisy! Only negative was car parking, no spaces on second night!

AccorHotels certified review
Lorna Families - 15/07/2017
« Really nice and relaxing  »

Really nice staff, good food and a relaxing experience before traveling. Has everything you need.

AccorHotels certified review
Anonymous Business - 14/07/2017

Good location, great staff, superb food. Only downside to the whole experience was the parking.

AccorHotels certified review
Stephen A. Families - 13/07/2017
« Mr »

The room was very tired lots of marks on doors and carpets. It really needs an upgrade. None of the kids entertainment worked. The Xbox and the games machine didn't work neither did the small TVs I bought 2 drinks at the bar and had to repeat the order 5 times as the barman kept forgetting it even although it was only 2 drinks. Also after checking he had overcharged me.

AccorHotels certified review
Anonymous Families - 13/07/2017
« Disappointed with the overall level of service. »

Dinner took too long despite the restaurant being very quiet. The room was only set up for two, not the three ked for.

AccorHotels certified review
Dp Families - 12/07/2017
« Nice hotel in handy location for airport »

Hotel was fine. Good location for airport. Parking was difficult though!!

AccorHotels certified review
Robert M. Couples - 12/07/2017
« enjoyable »

Pleasant stay with friendly staff

AccorHotels certified review
Rayd Couples - 12/07/2017
« Time for a makeover »

Great position in relation to accessing the West, convenient for Metro for town and walking distance of superstores. Staff all friendly and welcoming and excellent at their jobs; restaurant super. Rooms spruce and clean. However parking was very difficult; the hotel decor is tired and needs a makeover & soon, most carpets worse for wear, men's swimming pool changing room walls suffering from 'rising damp'! I noticed reduced provision of toiletries in rooms and withdrawal of free papers in reception. Both French gentlemen on reception deserve a special mention for their assistance and helpful orientation to Newcastle. Overall this Novotel is no better than the average Ibis and is therefore relatively expensive in comparison.

AccorHotels certified review
Kate Families - 11/07/2017
« Lovely end to the holiday »

Great stay, good sleep, nice pool and great location. Just what we needed as the final stop on our wee road trip.

AccorHotels certified review
Craig Y. Families - 11/07/2017
« Mr »

The Room was filthy and the carpet was dirty. The travel cot wasn't fit for animals far less a baby of 18 months old. The General Managers attitude to us and her own member of staff was a disgrace. We will. Ever stay in another Novotel on the back of our experience. Disgusting.

AccorHotels certified review
Anon Families - 11/07/2017

Good hotel although a bit warm inside. Parking a nightmare though.

AccorHotels certified review
Patricia Families - 11/07/2017
« Lovely room & breakfast »

Upgraded as 1 sofa bed was missing some slats. Executive room lovely apart from traffic noise, but ok with window shut. However air con not v efficient so rather hot. Great choice at breakfast. Pancake machine a big hit with the kids!

AccorHotels certified review
Michael C. Families - 11/07/2017
« Really good hotel »

Nice room, nice staff, nice food, nice everything. Will stay there again.

AccorHotels certified review
James Families - 10/07/2017
« Accommodation was just what we needed, but watch out for parking charges! »

I paid £95 for our family room, but then I was charged an additional £6 for parking at the hotel...really. I think that is a step too far.

AccorHotels certified review
Pat Couples - 10/07/2017
« Flying stopover »

Friendly staff, Hotel was excellent and even aloud us to check in early after a 10hour flight. The only thing that was a let down was the shuttle service man who picked us up from the airport, did not engage in any conversation at all did not even ask how our holiday was or how the flight went- very rude.

AccorHotels certified review
Robert H. Couples - 08/07/2017
« Almost got it right. »

Staying at the hotel was just fine - but the fly part of the Stay and Fly package was a shambles. The hotel was supposed to give me a code to exit the Long Stay Car Park - but did not. I had a huge hassle getting out of the Car Park. Feel badly let down by simple clerical errors.

AccorHotels certified review
Timothy P. Business - 08/07/2017
« The usual comfy room and very helpful staff  »

The room is quiet, comfortable and excellent value for money. There were many airport-based families with young children also staying on an overnight basis who chose to leave their cars in the hotel car park (good value) and thereby filled it to overflowing. For many families, their young children were allowed to run riot in the reception area whilst the parents drank in the bar - a sad reflection of modern life, patiently tolerated by the hotel reception staff. I would encourage the housekeeping team to dowse the bathroom sinks with bleach from time to time to freshen the smell from the overloaded plumbing system.

AccorHotels certified review
Kathryn D. Business - 06/07/2017
« Satisfied »

Food was good, service in restaurant was good with helpful staff but felt the room was very "tired".

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 50.00 GBP Non member rate
From 47.50 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 13 km Mercure Newcastle George Washington Hotel Golf and Spa
Mercure Newcastle George Washington Hotel Golf and Spa
From
From 72.00 GBP Non member rate
From 68.40 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in NEWCASTLE
See rates