Hotel - ibis Saint Etienne Gare Chateaucreux
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Saint Etienne Gare Chateaucreux Hotel

3.5/5 266 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • Wireless Internet connection
    • WiFi in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pets allowed 7  EUR
  • Reception open 24 hours a day

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 88 rooms
  • 16 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • Emergency exit map
    • WiFi in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Baby bed
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Bathtub
    • Hair dryer at reception
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.0/5 AccorHotels Rating 723 reviews

Our guest reviews for ibis Saint Etienne Gare Chateaucreux

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 266 reviews
Allan M. Couples - 08/07/2018 AccorHotels certified review
« Basic hotel in good location for visiting St Etienne »

Good location for short stay in St Etienne. At the time of visiting there were major road works around the hotel so access to the hotel was not easy. Typical IBIS hotel with plenty of restaurants close by.

Ajay S. Business - 19/03/2018 AccorHotels certified review
« Very comfortable also due to location »

Very pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ajay S., We very much appreciate your comments regarding your stay at the ibis Saint-Étienne Gare Châteaucreux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception desk Muriel

De A. Business - 14/03/2018 AccorHotels certified review

Conforme à nos attentes

Our hotel has responded to the review
Our hotel has responded to the review

Dear Virginie DE A. E SILVA, We very much appreciate your comments regarding your stay at the ibis Saint-Étienne Gare Châteaucreux. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muriel

V. Couples - 27/12/2017 AccorHotels certified review
« Insatisfait »

Simple

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEORGES V., Thank you for taking the time to tell us about your experience at the ibis Saint-Étienne Gare Châteaucreux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Fm Solo - 10/12/2017 AccorHotels certified review
« Simple but good »

Simple but good. Instructions for wifi not clear in the room.

Business - 07/11/2017 TripAdvisor review
« Noisy early morning »

My room was next to the elevator, the staff start working around 430 AM, and I was forced to wake up because of the noise. You get a 10% discount for the restaurant next doors, which is a very popular place.

Couples - 28/10/2017 TripAdvisor review
« Good location in a great town »

We stayed in St Etienne on our way north from Languedoc and timed our stop to coincide with a football match at Le chaudron. The hotel was easy to find from the motorway and has underground parking. The location was really handy to catch the tram to the football (the tram stop is over the road in fornt of the train station) and once back at the hotel there is a decent bar downstairs and a busy restaurant for which hotel guests get a discount; we at ehere and it was very good. The hotel is just on the edge of the town centre but its a short walk or a tram ride. The hotel is clean and tidy with very friendly staff on reception. I was very impressed with the town of St Etienne.

Anonymous Friends - 24/10/2017 AccorHotels certified review
« Very good »

Hotel is conveniently located near the station and has Sport channels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mawuli B., We very much appreciate your comments regarding your stay at the ibis Saint Etienne Gare Chateaucreux. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muriel

Bob U. A. D. Couples - 19/09/2017 AccorHotels certified review

Room, breakfast and parking ok. Restaurant one hour wait for a table. Reception needs to point out that a booking is advisable for residents as the restaurant is catering for the general public

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert Neil W., Thank you for taking the time to tell us about your experience at the ibis Saint Etienne Gare Chateaucreux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception Department, Muriel

Anonymous Business - 26/07/2017 AccorHotels certified review

Very Hot no air conditionning

Our hotel has responded to the review
Our hotel has responded to the review

Dear PASCAL B., Thank you for taking the time to tell us about your experience at the ibis Saint Etienne Gare Chateaucreux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We plan renovation work to install the air conditioning. We rest at your disposal to propose you ventilator at the desk. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The desk

Darius Business - 27/06/2017 AccorHotels certified review
« No air conditioning »

one of two rooms was not cleaned (reception mistake). Staff doesn't speak English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DARIUS T., Thank you for taking the time to tell us about your experience at the ibis Saint Etienne Gare Chateaucreux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reception

Anonymous Business - 22/03/2017 AccorHotels certified review

I needed to stay for one night and I was looking for a hotel closer to the train station. It was an important point to me. Beside I was expecting to find an Ibis standard room and in fact, most of my experience was satisfactory as it met my expectations excepting for the fact that I did not find a locker in the room. Anyway, for one night it did not make a major difference. I would rate it as 8 if the room had a locker and as 9 or 10 if the overall experience exceed my expectations.

Anonymous Business - 04/03/2017 AccorHotels certified review

All Okay - Clean & Quiet, personnel, restaurant,etc As often see, in the bathroom, a shelf over the washbasin to put our toilet case would be appreciated The only inconvenience came from public works in the street, which restricted the access

Anonymous Friends - 02/03/2017 AccorHotels certified review

Handy for the Railway Station and 10 minutes walk into town

Anonymous Solo - 07/02/2017 AccorHotels certified review

The hotel is close to the main station and tram line so excellent for getting around st etienne, I was not offered the welcome drink perhaps this hotel does not do that, there was a que of people to check in so perhaps the receptionist was anxious about keeping guests waiting

Anonymous Families - 14/12/2016 AccorHotels certified review

Friendly and helpful staff. Good breakfasts. Convenient for the train station. Comfortable bed.

Family - 14/12/2016 TripAdvisor review
« Good quality-price »

A good hotel, conveniently situated near the train station and tram stops. Very friendly and helpful staff. Good breakfast. Quality restaurant next door. Free parking. Clean room with wifi and comfortable bed.

Anonymous Solo - 15/11/2016 AccorHotels certified review

nice experience: bedroom was enjoyable, staff welcoming

Anonymous Solo - 04/11/2016 AccorHotels certified review

More than adequate

Anonymous Couples - 18/09/2016 AccorHotels certified review

Lovely staff. Nice room. Great location. Lovely town/city. Lousy temperature control. Hotter in room than outside made sleeping very disturbed. Would return to St Etienne, but would seek rooms with coolers!

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