Hotel - Novotel Andorra
Novotel Hotel Novotel Hotel

Novotel Andorra Hotel

4.0/5 710 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying, Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Beauty salon

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor unheated pool (Nearby)
  • Fitness centre  (Nearby)
  • Well-being
    • Hammam (Nearby)
    • Jacuzzi (Nearby)
    • Massage (Paying, Nearby)
    • Sauna (Nearby)
    • Solarium
    • Tanning salon (Paying, Nearby)
  • Hard tennis court  (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Archery (Nearby)
    • Athletics stadium (Nearby)
    • Bowling (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)
  • Skiing  (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)
    • Ski rack facilities (Nearby)


  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 08:00-23:00
    • Opening hours : Week-end 08:00-23:00
  • Snack & beverage machine

Business services

  • 3 meeting room(s)
  • Congresses/conventions
    • Congress center
    • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 102 rooms
  • 28 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 83 family rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Data port in room
    • Telephone
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Computer
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our guest reviews for Novotel Andorra

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 710 reviews
Friends getaway - 24/10/2017 TripAdvisor review
« Comfort with superb view »

The hotel is conveniently located between the old and new towns. The staff were friendly and helpful. Access to the room was fine: the key card to door worked well. I stayed in Room 237. The room was pleasantly large, with a good view; the bed was comfortable but the pillow was too large: eventually I discovered a different pillow in a cupboard; there was generous desk and luggage storage space and enough powerpoints. Bathroom was of an adequate size, with a shelf for personal items and hooks for towels and clothes. Plenty of channels on TV. Logging into WiFi easy, but every use required logging in again to accept “Terms of Use” – time-consuming and irritating, not suitable for a hotel of this standard. The Breakfast buffet superbly generous and varied. Very good value when we were there, during the week in mid-October

Our hotel has responded to the review
Our hotel has responded to the review

Dear RodneyfromLondon; Thank you for sharing your comment with us. We are pleased to know that we have been responsible for providing you an excellent stay. It is simply the result that we look forward to with every guest who visits us. We love to know that you enjoyed our facilities and services and culinary offer. You can rest assured that we will share your comments with our team. It was a pleasure to have you with us and we look forward to welcoming you again in a not very far away stay. Best regards,

Couples - 20/05/2017 TripAdvisor review
« Our visit to Andora »

Staff where very helpfully especially has had got the dates wrong, they found us a room. The only disappointed was that the restaurant was self service and after a long day we did not feel like going out, the food choicetc was good but because not many people in was not has good as fresh cooked . All the staff where very pleasant and helpfully and we wouldrecomend the hotel for a stay in Andora

Our hotel has responded to the review
Our hotel has responded to the review

Dear David H; I'm grateful for the time that you dedicated to leave us these comments so positive that motivate us to continuing offering an exclusive and impeccable service. I will have the pleasure of sharing these notes with the whole staff of Prestigi Hotels. Thank you once again for your wonderful comments... We wait to be able to serve you in our hotel again.

Family - 01/03/2017 TripAdvisor review

I call them and email before I came , they charge me for a no-show but did have to wait until 3 pm to get my room??? did they sell it 2..? Beds are very unconfortable Its impossible to work with their wifi They took my bottle of champagne from room ( that I bought at their bar) and try to not replace it ... they first ask 4 times if it was sure that I order from their bar( I had the receip!) then try to give me another brand cheaper and say they do not sell the one I say they took from my room( but too bad for them I took a pic!!!)

Couples - 03/09/2016 TripAdvisor review
« Andorra la veilla »

This is a nice hotel situated in the town close to great shopping streets and Caldea the pool and spar centre. The one thing about the hotel website is it advertised a pool and spar but it is actually in the hotel next door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear tmaloret; First of all, I would like to thank you for posting a comment for our Novotel Andorra and thank you for the time you spent here. We are glad to read that your stay with us was a great experience. The finest compliment we could ever receive from one of our guests is when they recommend us to others. Your comments are therefore incredibly motivating for us all, thank you. We are looking forward to welcoming you soon here in our Novotel Andorra!

Family - 13/07/2016 TripAdvisor review
« 2star hotel »

Very old hotel, especially bathroom area.Old tiles. Avoid car park area as it broke down during our stay and we couldn't use the car. The furniture in the room was old, the carpet are 30+yeard old., the lift quite scary and extremely slow

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Hotel Novotel Andorra. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. Sincerely,

xavier-chen Couples - 04/01/2015 TripAdvisor review
« fantastico »

very good location, easy to reach, big garage, and service: JUST EXCELLENT Esey and convenient for shopping, good connections with sky areas, delicious neirghbors restaurants, excellent view over the river.

Vickey R Business - 24/06/2014 TripAdvisor review
« Trip to Andorra »

Check-in was quick, room was large and clean. Bed was comfortable. Great location for shopping. Parking under hotel was easy entry/exit and they had a lift for luggage. Didn't each there but food looked good.

RDM1966 Friends getaway - 16/06/2014 TripAdvisor review
« Andorra for 2 days »

The Novotel Hotel is located a stones throw from many restaurants and shopping areas in the heart of Andorra, The quality of the room was excellent and the cleanliness second to none. My complaints are two fold when i booked the hotel on line it stated a free breakfast if booked for two nights or more this was not honoured. We asked at reception and even showed them the offer on the web site but to no avail. On our last night we had no hot water until 6 am the following morning, I felt that the reception was not well enough informed with the progress of the repair and where not in a position to update hotel users. That being said i will happily use this hotel again

Guyducanada Couples - 20/09/2013 TripAdvisor review
« Excellent hotel »


taniasouza123 Family - 19/07/2013 TripAdvisor review
« Shabby hotel »

I was booked to stay at the Novotel in Andorra. When we arrived at the hotel around midnight, we were told that the hotel was overbooked and were were to be upgraded to their Mercure Hotel which was right next door. The receptionist took us to the garage which the two hotel share to park our car and we went through to check in. After checkin, we learned that we had to go back to the Novotel to be accompanied back to the garage to bring up our luggage. After a lot of transfer we went to our room and found that we were given a room that reeked of stale smoke. We were given an access code to an non-existing Wifi. When we took off the bed cover, we found the old shabby blanket to be stained (see photo taken). We had to open the window as the aircon did not work. It was so late and we were so exhausted that we just slept on the empty bed with just a sheet. The Mercure Hotel was not only not a upgrade but and old and grimy hotel. We have stayed in many Novotels and have always enjoyed the comfortable beds and spotless duvets.

Family - 14/07/2013 TripAdvisor review
« Family Week End »

Nice and good hotel, not far from shopping center. Room is clean and swimming pool in Mercure Hotel is still acceptable. Parking is good and not too narrow for parking as well as well security. Meals are delicious and varied. Bus stop is just 100 meter close to to the main road. We passed a memorable week-end with Novotel Hotel in Andorra.

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