Novotel Andorra Hotel 4 stars

TripAdvisor rating 4.0/5 792 reviews
Novotel Andorra
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+ 24 Services
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Room 1

Number of guests
Children's age
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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Two swimming pools, hammam and fitness room, sauna and whirlpool bath

  • Three restaurants, regional cuisine and brasserie

  • Three meeting rooms for your business trips

  • Ideal location for sporting and mountain activities

  • Comfortable rooms with WIFI

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Beauty salon
Leisure and activities
  • Swimming pool
  • Fitness centre (Nearby)
  • Well-being
  • Hard tennis court (Nearby)
  • Other sports activities
  • Skiing
Catering
  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 3 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Andorra

Prat de la Creu s n

andorra la vella
andorra

Tel: +376873603

Fax: (+376)87/3653

Contact email

Check-in from 14h00

Check out up to 12h00

  • EUROLINES :   06

  • By plane

    BARCELONA DEL PRAT At 200km / 124 miles

GPS :42.507637, 1.527409

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with one double bed and one sofabed

  • Max. number of persons: 4
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

LA BRASSERIE

Type of cuisine: null

EL GRILL

Type of cuisine: International

Lunch

  • Mon
  • Tue
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Dinner

20:00 - 23:00

  • Mon
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EL JARDI

Type of cuisine: International

Dinner

20:00 - 23:00

  • Mon
  • Tue
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  • Sat
  • Sun

LA BRASSERIE

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

WI-FI

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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  • Sat
  • Sun

WINSORD

Photo non contractuelle / Strictly non binding

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 252

  • Maximum capacity: 30 people

  • Maximum banquet capacity: 30 people

Find out more

Our guest reviews for
Novotel Andorra

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

1,724 reviews

tripadvisor

TripAdvisor Rating 4.0/5

792 reviews

what does a platinum club member have to pay for breakfast when its indicated that we can use our status in the hotel

Customer review rating 4.2/5

Darius H. Families - 08/09/2019 AccorHotels review

what does a platinum club member have to pay for breakfast when its indicated that we can use our status in the hotel? we were charted 40 euros for the breakfast which wasnt made known to us at the beginning of the stay. the front desk lady was very very new to the extent she didnt know what were the platinum club benefits.

Good time in Andoraa

Customer review rating 4.2/5

Xavier Families - 02/09/2019 AccorHotels review

Two relaxing days with family in Andorra.

Good place to stay for visiting Andorra la Vella

Customer review rating 4.2/5

T. Families - 29/08/2019 AccorHotels review

We like staying in this hotel which is very handy for a stay in Andorra la Vella. This year we were surprised by the staff at the front desk who told us that they don't care for the special comments / requests from our booking as they are too busy allocating rooms to people. That said, the lady eventually found a suitable room for us away from the main street and high floor... The room was very clean & handy. The pillows were a bit too inflated and hard for us and caused neck pains. We tried the buffet on a sunday and we didn't enjoy it. The entrée & deserts were fresh and nice but not the main dishes. Main dishes: over cooked and not a lot a choice. We had the feeling that it was left overs from previous buffets. A bit disappointing for the price. The good point for the hotel is that you can have access and play mini golf and snoker at the Mercure hotel which is round the corner. There is also a swimming pool for those you enjoy relaxing around the pool. The parking is not free but at a normal & fair price for the place. Overall, we would recommend this hotel for break/holidays in Andorra la Vella

Great place for a family holyday

Customer review rating 4.2/5

Francisco Families - 28/08/2019 AccorHotels review

Friendly staff and great facilities Only point to improve I could not have an invoice as needed containing the list of people hosted and address

very good location

Customer review rating 4.2/5

Anonymous Families - 26/08/2019 AccorHotels review

good location and service

Hotel Experienced With Receptionist

Customer review rating 4.2/5

Tony &. P. Couples - 13/08/2019 AccorHotels review

Receptionist was not friendly and welcoming. She is very dry and it felt like she wasn't liking her job. Quite arrogant and most of all, it felt like we are the staff and she is the guest. Disappointing because of her unfriendly and unwelcoming gesture, she is shaming the Novotel reputaion. She wears glasses and mid 50's maybe.

Amazing buffet and good room.

Customer review rating 4.2/5

Bertrand S. Families - 09/08/2019 AccorHotels review

Nice welcome, good size room and amazing buffet for diner and for breakfast. Will want to go back.

A beautiful and comfortable place to stay

Customer review rating 4.2/5

Pamela Solo - 07/07/2019 AccorHotels review

As this was my very first visit to Andorra (and only for one night), Novotel Andorra was just right. The reception staff was welcoming and extremely helpful. Not only was my room beautifully furnished, I had a fine view of central Andorra surrounded by its majestic mountains. In a word, the breakfast selections were "generous" and elegantly presented. A fine hotel in all respects and one where I felt special and well cared-for.

Customer review rating 4.2/5

Anonymous Friends - 24/06/2019 AccorHotels review

Overall this was a good stay. However two items to call out. The 1st was having to pay a per motorcycle fee to park when we only took up one space. The bathrooms need updating

Spa included is good

Customer review rating 4.2/5

Bcnand19 Couples - 15/06/2019 AccorHotels review

Spa included in price is very good idea Breakfast buffet amazing Buffet from Mercure could be better !!

Great location, excellent service, helpful staff

TripAdvisor rating 4.0/5

ALMAIO Family - 29/05/2019 TripAdvisor review

Easy to access with convenient parking, rich breakfast, family friendly with multilingual staff everywhere, clean and comfortable. We had a great view to the river and to the mountains. Would certainly stay again and I highly recommend it.

Exquisit hotel :)

Customer review rating 4.2/5

Rene Solo - 12/05/2019 AccorHotels review

Nice room and very good breakfast buffet.

Good

Customer review rating 4.2/5

Raquel Couples - 12/05/2019 AccorHotels review

Just good

Mr Khan

TripAdvisor rating 4.0/5

Ikhan0 Family - 02/05/2019 TripAdvisor review

The hotel was nice and clean. It was located close to town and we enjoyed our stay here. The only drawback is the internet was very bod upstairs in the rooms. Downstairs in the lobby near the reception it was fine. the swimming pool and gym were in mercury hotel which were next door.

Dear Mr. Khan: Thank you very much for your nice comment. We work every day to overcome the expectations of our clients and it motivates us to know that our desire is fulfilled when we receive nice comments as this one. We are going to notify to the corresponding Department your evaluation of our Wi-Fi network. Waiting to be able to receive you in another not very distant stay, receive a very cordial greeting. Best regards. Maxi Guaglianone

Very good

Customer review rating 4.2/5

Paulo Families - 24/02/2019 AccorHotels review

Pleasent, staff very kind

Estimado Paulo: Muito obrigado e até a próxima. Atentamente. Maxi Guaglianone

great spot in Andorra

Customer review rating 4.2/5

Anonymous Families - 19/02/2019 AccorHotels review

convenient, very well located, great having the chance to enjoy the spa, superb breakfast. Excelent human Team all over the hotel

Dear Daniel: Thank you for chossing us and for share your kind review. We hope to see you again very soon. Best regards. Maxi Guaglianone

Perfect

Customer review rating 4.2/5

Anonymous Couples - 07/12/2018 AccorHotels review

The Hotel overpass my expectations

Dear Josep: Thank you for your kind review and for choosing us. We hope to see you again very soon. Best regards. Maxi Guaglianone

Comfort Bed

Customer review rating 4.2/5

Bruno Couples - 14/10/2018 AccorHotels review

Fresh smorgasbord dinner. Ultra clean throughout. Very friendly helpful staff. Great location. Underground private car park.

Dear Bruno: It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards. Maxi Guaglianone

Probably the best value hotel that I have experienced

Customer review rating 4.2/5

Geoff Solo - 11/09/2018 AccorHotels review

My stay was a delight from start to finish. Painless Parking, friendly staff, high quality features and excellent buffet meals. Particularly enjoyed the free spa and convenient location.

Dear Geoffrey: Thank you for sharing your nice comment with us. We are pleased to know that we have been responsible for providing you an excellent stay. It is simply the result that we look forward to with every guest who visits us. We love to know that you enjoyed our facilities, services and culinary offer. You can rest assured that we will share your comments with our team. It was a pleasure to have you with us and we look forward to welcoming you again in a not very far away stay. Best regards. Maxi Guaglianone

Good, not great as in other occasions

Customer review rating 4.2/5

Anonymous Families - 09/09/2018 AccorHotels review

Fine, though I found less enthusiastic personnel than other times. One of the maitres was really unpleasant. Toilet paper provision was so short we decided to hide a roll each day in order to not to have to ask for more. The shower tube leaked (only when water was running, but definitely needed some repair). I really think carpet was clean but way less than visually clean. We were given 3 welcome drinks and when I asked for a single one the waiter took the whole ticket and there were no more... nothing really serious, but not as good as other times.

Dear R.: We apologise for discontent and met disappointment. Be assured that we will forward your precious opinion with the concerned departments, those who take measures adapted to assure the quality of service for which our clients wait and deserve. Best regards. Maxi Guaglianone
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