ibis Cognac Hotel 3 stars

TripAdvisor rating 3.5/5 267 reviews
ibis Cognac
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Room 1

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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Rooms for guests with reduced mobility - Contact the hotel
  • Pets allowed 7.50 EUR
  • Air Conditioning
  • Reception open 24 hours a day
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Golf course 18 holes Nearby
  • Tennis

Hotel location

ibis Cognac

24, Rue Elisee-Mousnier
16100
cognac
france

Check-in from 12h00

Check out up to 12h00

  • By plane

    BORDEAUX MERIGNAC At 120km / 75 miles

  • By car

    PONS At 25km / 15 miles

  • By car

    SAINT JEAN D'ANGELY At 40km / 25 miles

  • By car

    SAINTES At 25km / 15 miles

  • By train

    ANGOULEME At 40km / 25 miles

  • By train

    COGNAC At 1km / 0 miles

GPS :45.691657, -0.329418

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 13
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Our restaurants and bars

BAR IBIS

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Cognac

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

684 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

267 reviews

Life is for living so lets live

Customer review rating 4.2/5

John D. Couples - 10/10/2018 AccorHotels certified review

no problem

Very Good Room in town with free parking

TripAdvisor rating 3.5/5

Peter P Couples - 02/10/2018 TripAdvisor review

The hotel reception is compact and includes a bar,it would beefit from these two areas being reversed so the bar utilised the brakfast area and rooms and ift were left and right of the reception. A two person lift took us a bright,airy room with a spacious bathroom and independent w/c(Rare in IBIS) Bed was comfortable,WiFi strong and opposite was free public parkiing . Cognac is for cognac lovers,sadly I am not one but we dined well and it bennefits from a superb supermarket .

We thank you for your opinion and remarks

Location is good.

Customer review rating 4.2/5

Jane H. Couples - 19/09/2018 AccorHotels certified review

Location is good. Hotel needs walls painting in a lighter colour it was quite gloomy in the rooms and corridors.

Ibis provides a satisfactory experience that does not lack in anything but does not go above and beyond

Customer review rating 4.2/5

Louis H. Business - 17/09/2018 AccorHotels certified review

Rooms are nice and clean. Personnel is very friendly. Breakfast is sparse if you go too late.

wow!

Customer review rating 4.2/5

Marius Couples - 28/08/2018 AccorHotels certified review

Unexpected pleasant surprise. the front desk very helpful and polite,the room was large and clean with a generous bathroom.plenty of food to choose for breakfast. i would definitely recommend this place

Ideally situated hotel

Customer review rating 4.2/5

Denise M. Couples - 28/08/2018 AccorHotels certified review

Great situation, receptionist very friendly

Houskeeping unsatisfactory

Customer review rating 4.2/5

R S. Couples - 22/08/2018 AccorHotels certified review

1. The bed was not made, the quilt was merely pulled up and the pillows thrown on top. 2. An empty bottle was not removed. 3. On departure no-one was at the front desk for 5 minutes despite the front door bell ringing 3 times with people entering or exiting in a 5 minute period, therefore we left without waiting any longer. We found the reception area and the breakfast room décor uninviting therefore ate breakfast out on both days. POSITIVES The hotel is in a convenient location with free parking across the road. The shower is a good, large size and having a separate toilet is a bonus. The layout of the room uses the space to it's best advantage.

Dear PETER S., Thank you for taking the time to tell us about your experience at the ibis Cognac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, F. BRUN

Trip to Cognac

TripAdvisor rating 3.5/5

gilliandyke Couples - 14/08/2018 TripAdvisor review

Hotel average. Breakfast good. Rooms ok. Didn't get much sleep due to air conditioning being very noisy during the night, we could also hear air conditioning in other rooms. Car parking was acceptable.

We thank you for your opinion and remark.

Convenient and comfortable hotel

TripAdvisor rating 3.5/5

f_cownie Family - 30/07/2018 TripAdvisor review

Rooms at he Ibis Cognac are stylish and spacious - a cut above standard Ibis rooms. The hotel is centrally located, within easy walking distance of the town centre, and the staff are extremely helpful in answering queries, providing maps and so on.

Dear Customer, We would like to thank you for this comment which delights us. We are very happy to know that we have been able to meet your expectations during our stay in our establishment, Very sincerely.

Adequate overnight

Customer review rating 4.2/5

Steve Couples - 23/07/2018 AccorHotels certified review

Friendly staff, clean room, quiet hotel

Great Value Hotel

Customer review rating 4.2/5

David K. Couples - 16/07/2018 AccorHotels certified review

The hotel is clean, bright with friendly staff and is very well located in the town with a free car park directly opposite. The price we paid for six days over the week of the Blues Passion was excellent value. We would definitely recommend the hotel.

Expensive for the facilities you get

Customer review rating 4.2/5

Clara Friends - 09/07/2018 AccorHotels certified review

Ok for a one night stay, Room a little tired. Toilet needed attention. Towels very old and worn.

Good location for visiting Cognac close to all areas.

Customer review rating 4.2/5

Mr A. M. Couples - 02/06/2018 AccorHotels certified review

Good low budget hotel in a great location for visiting Cognac. Nice clean rooms and was allowed to check in early. Bar area very small and whereas the selection of wines on the menu was good at 10pm availability was very limited.

this is a real IBIS; simple relatively cheap and everything is goog not perfet

Customer review rating 4.2/5

Herman Couples - 03/03/2018 AccorHotels certified review

after snow and other problems we endly reached the IBIS in Cognacv

Cognac

Customer review rating 4.2/5

Christine Couples - 20/01/2018 AccorHotels certified review

This hotel is in a good location for the town and many of the distillerys

Cognac

TripAdvisor rating 3.5/5

cbournemouth Couples - 17/01/2018 TripAdvisor review

The Ibis in Cognac is a basic hotel but clean and looks recently refurbished. It is very central to the town and all the distilleries etc. Parking is very easy as there is a large car park opposite the hotel and you can park in the road outside for free

We would like to thank you for this comment which delights us. Sincelery,

A good short stay!

Customer review rating 4.2/5

Anonymous Couples - 31/12/2017 AccorHotels certified review

Very helpful and friendly staff as usual. Refurbished rooms, small but good. Handy location.

Nice stay - for the most part

Customer review rating 4.2/5

Al G. Solo - 23/09/2017 AccorHotels certified review

Exceptionally located right in the heart of Cognac with very easy access to the SNCF train station (15 minute walk). All the big cognac houses (for visits) are also within very easy walking distance. No in-house dinning, but again its right in city center with excellent dining options all around and a very good supermarket within1 minute walk. Only drawback I had was that in this particular stay, the aiconditioning in your room (as it was explained to me) is set by the management (not the guest). So there is summer setting (you can cool your room but not heat it) or winter setting (you can heat your room but not cool it). At the time of my visit in September it was set to winter setting so only heating - no cooling. Well, as climate change would have it, in September it is now 23C outside. In the room, the temperature soared to almost 30C. When I mentioned to the front desk that my preference for getting a good nights sleep was in the 19 to 20C range (air conditioning temperatures), I was told that the only thing that could be done was to open the window and see if it were more comfortable then. Basically, I got no sleep. There is a card in the room that says there is a 15 minute guarantee that you are happy with your stay or your stay is on the house...... Anyway, beautiful city (one of the best I have visited), lovely people and had a great time.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, F. BRUN

All things hygienic?

TripAdvisor rating 3.5/5

90vendee85 Couples - 21/09/2017 TripAdvisor review

I cannot understand how a hotel can still be using a separate toilet with no washing facilities! One has to come through and close 3 ! doors to reach a wash basin after use of the toilet! Is this still allowed in France today?

Sir, Thank you for taking the time to write to us as a result of your stay at ibis Cognac. We are sorry that the service and delivery were not up to your expectations, and please accept our most sincere apologies. Ibis hotels are eager to offer you the best quality of service for your stay; Therefore, your opinion is very valuable. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Again, we thank you for your comments and hope to regain your trust during a future stay. Waiting to see soon you, we pray you to believe, Sir, in expressing our feelings the best.
Customer review rating 4.2/5

R.c. Couples - 20/09/2017 AccorHotels certified review

one negative point - cognac is in one of the worlds biggest wine areas but the ibis bar was unable to supply a glass of white wine of any kind! Why?

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