ibis Rouen Centre Rive Gauche Saint Sever Hotel 3 stars

TripAdvisor rating 3.5/5 424 reviews
ibis Rouen Centre Rive Gauche Saint Sever
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Hotel extras

  • Direct access by metro to the historic district (5 minutes)

  • Direct access by metro from the SNCF train station (8 minutes)

  • Private, enclosed, paying car park

  • Fiber-optic WIFI, free international online press

  • Reception, IK Lounge bar and snack service available 24 hours a day

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 5.00 EUR
  • Air conditioned
  • Early check-in/Late check-out
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Web corner

Hotel location

ibis Rouen Centre Rive Gauche Saint Sever

44 rue Amiral Cecille
ROUEN SAINT SEVER
76100
rouen
france

Tel: +33235632727

Fax: (+33)2/35632711

Contact email

Check-in from 12h00

Check out up to 12h00

  • GEORGES BRAQUE :   31 SAINT SEVER

  • TECHNOPOLE :   32 SAINT SEVER

  • By plane

    CAEN CARPIQUET At 130km / 81.25 miles

  • By plane

    LE HAVRE OCTEVILLE At 100km / 62.14 miles

  • By plane

    ROISSY CDG At 154km / 95.69 miles

  • By train

    ROUEN RIVE DROITE At 2km / 1.24 miles

GPS :49.431706, 1.08237

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Standard Room with one double bed and one single bed

  • Max. number of persons: ‌3
  • Area: From 20
  • Wireless internet in your room
  • Business Desk
  • Iron(...)

Standard Room with two single beds

  • Max. number of persons: ‌2
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Our restaurants and bars

BAR RENDEZ-VOUS

Photo non contractuelle / Strictly non binding

Come and relax, eat and drink... The ideal place for work, rest and play.

Our guest reviews for
ibis Rouen Centre Rive Gauche Saint Sever

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

1,587 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

424 reviews

Car park good. Bathroom bad

Customer review rating 4.1/5

John Couples - 19/06/2019 AccorHotels certified review

The bedroom was adequate for a city centre hotel. The bed was acceptable and the pillows OK. The air conditioning was good and was quiet and worked well. The bathroom was not acceptable. My wife was too afraid of the height of the bath edge and the slipperiness of the bath to use it. The towels were ridiculously thin and not enough of them. There was no nonslip mat for the bath which meant using it was potentially lethal.

Dear JOHN M., Thank you for taking the time to tell us about your experience at the ibis Rouen Centre Rive Gauche Saint-Sever. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas DUCHAUSSOY General Manager

Nice location

Customer review rating 4.1/5

Daniel Solo - 03/06/2019 AccorHotels certified review

Great location if you are visiting Rouen and want a quiet place to stay. Next to the metro to the historic centre and shopping centre with restaurant, cinema and all amenties. Breakfast was good and staff were kind.

Dear Daniel, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas DUCHAUSSOY General Manager

Clean, tidy hotel with friendly staff

Customer review rating 4.1/5

Alisonp Couples - 14/05/2019 AccorHotels certified review

An overnight stay, hotel clean with helpful staff

Well maintained room for reasonable price at practical location

Customer review rating 4.1/5

F. K. Families - 04/05/2019 AccorHotels certified review

The room was old, but well maintained. The beds were well enough. All for a reasonable price. For a stay in April the lighting might be improved: it was a little bit dark at the far side of the 3 bed room. The tap water didn't taste great, but was acceptable for rinsing teeth. The breakfast was great with (among others) various fresh drinks, rolls and breads, cheeses, fine meat and fruits. The location was very good: close to a large shopping center next to metro (light rail) stop and only 2/3 stops from the center.

Dear F. K., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas DUCHAUSSOY General Manager

good

Customer review rating 4.1/5

Mihai B. Friends - 30/04/2019 AccorHotels certified review

good

Dear Mihai B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas DUCHAUSSOY General Manager

Friendly staff, conveniently located hotel.

Customer review rating 4.1/5

F. C. Couples - 19/04/2019 AccorHotels certified review

The staff were friendly and helpful, there are shops nearby, and it's an easy walk into the centre of Rouen.

Dear FIONA C., We very much appreciate your comments regarding your stay at the ibis Rouen Centre Rive Gauche Saint-Sever. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas DUCHAUSSOY General Manager

Mr P.

Customer review rating 4.1/5

Graham P. Couples - 30/03/2019 AccorHotels certified review

Very enjoyable

Dear Mr Poter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas DUCHAUSSOY General Manager

We were well and happy with complete satisfaction while we staying at this Hotel.

Customer review rating 4.1/5

Z. H. Couples - 18/03/2019 AccorHotels certified review

All aspects with our visit were fully enjoyable - we complement all the staff and the rooms were more than satisfaction.

Dear H. Z., We very much appreciate your comments regarding your stay at the ibis Rouen Centre Rive Gauche Saint-Sever. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas DUCHAUSSOY General Manager

a mistake

Customer review rating 4.1/5

Bertin Couples - 25/02/2019 AccorHotels certified review

bad welcome. tiny room. cheap toiletries. small and used towels. mistake in the billing. good breakfast.

Monsieur BERTIN, Je vous remercie d’avoir pris le temps de nous écrire à la suite de votre séjour à l'Ibis Rouen Centre Rive Gauche Saint-Sever. Je suis désolé que le service et la prestation n’aient pas été à la hauteur de vos attentes, et je vous prie d’accepter mes plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. Ainsi, pouvez-vous me joindre par mail ou téléphone afin de m'expliquer davantage les problèmes liés à votre accueil / départ ainsi que l'erreur concernant la facturation? De nouveau, je vous remercie pour vos commentaires et j’espère regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Nicolas DUCHAUSSOY Directeur h1… 02.35.63.27.27

Mr

Customer review rating 4.1/5

Clive M. Couples - 18/02/2019 AccorHotels certified review

Really helpful receptionist, very convenient parking, excellent room and hotel location. Couldn't have been better

Dear Mr M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas DUCHAUSSOY General Manager

Saint Valentines holiday

TripAdvisor rating 3.5/5

MarcBegine Couples - 18/02/2019 TripAdvisor review

Nice, quiet and relaxing hotel. Very professionnel personal. Good WIFI. Breakfast could be a bit better, eggs and bacon should be possible in a 3 Star Hotel. The room was very quiet though near a Metro station with perfect acces to the center of Rouen.

Dear MarcBegine, Thank you for the great review of our hotel! I'm glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas DUCHAUSSOY General Manager

RAS

Customer review rating 4.1/5

Jl Families - 19/01/2019 AccorHotels certified review

RAS

Cher JL Je vous remercie pour l'avis que vous avez laissé sur mon établissement. Je suis ravis que vous ayez apprécié votre séjour et espère vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, mes salutations distinguées. Nicolas DUCHAUSSOY Directeur

The hotel is very old and tired

Customer review rating 4.1/5

C. Couples - 11/01/2019 AccorHotels certified review

The room has was poorly maintained , Bathroom door was hand off and handle was on the floor. The room smelt due to the drains , there room itself has not been decorated in year and finally there were no sockets to charge your mobile

Dear C., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nicolas DUCHAUSSOY General Manager

Good hotel near the shopping centre

Customer review rating 4.1/5

Lucian B. Families - 03/01/2019 AccorHotels certified review

Good hotel near the shopping centre

Dear Lucian b., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas DUCHAUSSOY General Manager
Customer review rating 4.1/5

M. Couples - 02/01/2019 AccorHotels certified review

Personnel aimable, courtois

Madame, Monsieur, Je vous remercie pour l'avis que vous avez laissé sur mon établissement. Je suis ravis que vous ayez apprécié votre séjour et espère vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, mes salutations distinguées. Nicolas DUCHAUSSOY Directeur

Mini Break

Customer review rating 4.1/5

Aw Friends - 09/11/2018 AccorHotels certified review

Very helpful staff and were able to assist.

Well comunicated, not far from the charming city center of Rouen

Customer review rating 4.1/5

Jaume Business - 29/10/2018 AccorHotels certified review

Classic Ibis. Comfy room & bed. Clean. Calm room (court side). Neighbourghood at night not very lively, yet, not a sensation of discomfort. Metro stop a mere 50m from the hotel.

Could be better

Customer review rating 4.1/5

Anonymous Couples - 25/10/2018 AccorHotels certified review

The receptionist was not helpful nor friendly. We had to change the room and it would have been easier if she had given the right choice in the beginning, but was not willing. The room price was more than confirmed and had to be corrected, no apologies.

A pleasant stay.

TripAdvisor rating 3.5/5

Christopher M Couples - 23/10/2018 TripAdvisor review

This hotel is always very good, very clean with a high staff quality. it is also very convenient, as the adjacent Tram Station makes for quick convenient access into the city centre. Car parking is also excellent.

Fine

Customer review rating 4.1/5

Anonymous Couples - 13/10/2018 AccorHotels certified review

The stat by You was good. There was a very kind staff. Only the left side of mattress in the bed, was not very good.

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