Hotel - ibis Rouen Centre Rive Gauche Saint Sever
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Rouen Centre Rive Gauche Saint Sever Hotel

3.5/5 413 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pets allowed 5  EUR
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Web corner
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 80 rooms
  • 76 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
    • Air conditioning
    • Emergency exit map
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Iron in room
    • RJ 11 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 1,462 reviews

Our guest reviews for ibis Rouen Centre Rive Gauche Saint Sever

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 413 reviews
Couples - 18/02/2019 TripAdvisor review
« Saint Valentines holiday »

Nice, quiet and relaxing hotel. Very professionnel personal. Good WIFI. Breakfast could be a bit better, eggs and bacon should be possible in a 3 Star Hotel. The room was very quiet though near a Metro station with perfect acces to the center of Rouen.

Jl Families - 19/01/2019 AccorHotels certified review
« RAS »

RAS

Our hotel has responded to the review
Our hotel has responded to the review

Cher JL Je vous remercie pour l'avis que vous avez laissé sur mon établissement. Je suis ravis que vous ayez apprécié votre séjour et espère vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, mes salutations distinguées. Nicolas DUCHAUSSOY Directeur

C. Couples - 11/01/2019 AccorHotels certified review
« The hotel is very old and tired »

The room has was poorly maintained , Bathroom door was hand off and handle was on the floor. The room smelt due to the drains , there room itself has not been decorated in year and finally there were no sockets to charge your mobile

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Nicolas DUCHAUSSOY General Manager

Lucian B. Families - 03/01/2019 AccorHotels certified review
« Good hotel near the shopping centre »

Good hotel near the shopping centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucian b., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Nicolas DUCHAUSSOY General Manager

M. Couples - 02/01/2019 AccorHotels certified review

Personnel aimable, courtois

Our hotel has responded to the review
Our hotel has responded to the review

Madame, Monsieur, Je vous remercie pour l'avis que vous avez laissé sur mon établissement. Je suis ravis que vous ayez apprécié votre séjour et espère vous accueillir à nouveau très bientôt. Veuillez agréer, Madame, Monsieur, mes salutations distinguées. Nicolas DUCHAUSSOY Directeur

Aw Friends - 09/11/2018 AccorHotels certified review
« Mini Break »

Very helpful staff and were able to assist.

Jaume Business - 29/10/2018 AccorHotels certified review
« Well comunicated, not far from the charming city center of Rouen »

Classic Ibis. Comfy room & bed. Clean. Calm room (court side). Neighbourghood at night not very lively, yet, not a sensation of discomfort. Metro stop a mere 50m from the hotel.

Anonymous Couples - 25/10/2018 AccorHotels certified review
« Could be better »

The receptionist was not helpful nor friendly. We had to change the room and it would have been easier if she had given the right choice in the beginning, but was not willing. The room price was more than confirmed and had to be corrected, no apologies.

Couples - 23/10/2018 TripAdvisor review
« A pleasant stay. »

This hotel is always very good, very clean with a high staff quality. it is also very convenient, as the adjacent Tram Station makes for quick convenient access into the city centre. Car parking is also excellent.

Anonymous Couples - 13/10/2018 AccorHotels certified review
« Fine »

The stat by You was good. There was a very kind staff. Only the left side of mattress in the bed, was not very good.

Spottydogsrule Couples - 01/10/2018 AccorHotels certified review
« Convenient location »

We were in Rouen visiting family and friends. This Ibis hotel suited us with its location plus private secure parking. Its a short walk to the quay for a riverside walk and easy to walk (or metro) into the city centre. St Sever shopping mall and local shops are all on the doorstep (+ market on Tuesday & Saturday). The bed and bedding were really comfortable and our room was quiet at the back of the hotel. Good shower. Plenty of hot water too. The room and bathroom were small and basic however as we were only there to sleep this did not bother us. The staff were helpful and friendly. The car park was easy to access (unlike some of the underground car parks in the city centre!). Overall we would stay here again.

Gordon Couples - 18/09/2018 AccorHotels certified review
« A very small room. »

The area was depressing, a brief walk to the shopping centre opposite revealed it was under renovation and food wise only produced a mediocre burger chain to eat in. The receptionist had mentioned other options all of which were closed. She did say she never went across there and I am not surprised. There was a faint air of menace about the place and whilst I am in no way an extreme right wing fanatic the entire population appeared to be migrants (please don't take this the wrong way as we are migrants ourselves!) I was mocked by a group of young men as I placed our food order and felt like I may have to defend ourselves at any point. There was little food on offer at the hotel so we had to venture out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GORDON R., Thank you for taking the time to tell us about your experience at the ibis Rouen Centre Rive Gauche Saint-Sever. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas DUCHAUSSOY General Manager

Kim B. Couples - 17/09/2018 AccorHotels certified review
« Great staff, excellent parking »

We regularly use Ibis hotels and know what to expect. The room was clean but long overdue a coat of paint , new curtains and new carpets in the bedroom and communal areas. Great staff and excellent parking and, as always, a generous breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KIM B., We very much appreciate your comments regarding your stay at the ibis Rouen Centre Rive Gauche Saint-Sever. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas DUCHAUSSOY General Manager

Couples - 15/09/2018 TripAdvisor review
« All you need for a great stay in Rouen »

From the adjacent team stop, you can be in central Rouen in 3 minutes. We had a warm greeting after parking in the car park located under the hotel which has direct access to the lobby. Our room was clean but dates and "tired". It was however quiet despite overlooking the tram stop.Breakfasts were good

P. Business - 14/09/2018 AccorHotels certified review
« TRES SATISFAIT »

EXCELLENTE

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur P., Je vous remercie pour l'avis que vous avez laissé sur mon établissement. Je suis ravis que vous ayez apprécié votre séjour et espère vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, mes salutations distinguées. Nicolas DUCHAUSSOY Directeur

petergoodman0423 Couples - 06/09/2018 TripAdvisor review
« Weekend in Rouen »

Hotel comfortable but needs decorating, staff very friendly and helpful. Good location short walk to Rouen centre which is a must many shops and barsSecure parking and easy to find. Excellent continental breakfast.

Carlos S. Couples - 22/08/2018 AccorHotels certified review
« Friendly experience »

Reception staff very friendly and efficient. Breakfast excellent. Congratulations !! (our room 111 need a coat of paint, but apart from that, very good indeed !).

Bryan Families - 21/08/2018 AccorHotels certified review
« Good location with convenient environment »

It's quiet in the night, but close to a shopping centre and shops. Within 15 minutes, you can walk and reach the centre of Rouen. Room is clean, and the staffs are friendly and helpful.

R Friends - 20/08/2018 AccorHotels certified review
« good hotel for the price »

Everything was smooth

William Couples - 16/08/2018 AccorHotels certified review
« Good city-break location »

Good short city-break.Car park pull-in difficult and confusing.Meal good.Would have been useful to know in advance that Trams to Rouen not operating because of upgrade works.

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