Mercure Strasbourg Centre Hotel 4 stars

TripAdvisor rating 4.0/5 887 reviews
Mercure Strasbourg Centre Hotel
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Room 1

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Hotel extras

  • City-center location, close to the cathedral and the Petite France district

  • Breakfast on the 7th floor, exceptional view

  • Undercover private car park (charges apply)

  • Free access to KEEP COOL room next door, from 6 pm-11 pm, 7 days a week.

  • Close to Sofitel for bar and restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • Room service
Leisure and activities
  • Babysitting on request
  • Golf course 18 holes Nearby
  • Other sports activities
Business services
  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Strasbourg Centre Hotel

25 rue Thomann
67000
strasbourg
france

Tel: +33390227070

Fax: (+33)3/90227071

Contact email

Check-in from 12h00

Check out up to 12h00

  • STRASBOURG :   TOUTES LIGNES HOMME DE FER

  • By plane

    MULHOUSE BASEL At 140km / 87.5 miles

  • By plane

    STRASBOURG ENTZHEIM At 20km / 12.5 miles

  • By helicopter

    STRASBOURG-ENTZHEIM At 20km / 12.5 miles

  • By car

    CENTRE VILLE At 3km / 1.88 miles

  • By train

    STRASBOURG At 1km / 0.63 miles

GPS :48.584833, 7.7452

Our accommodations

All our rooms are spacious and recently renovated in a contemporary style and are available with double or twin beds. The pastel decor is restful and the surroundings comfortable and designed for relaxation.

Classic Room with 1 double bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with 1 double bed

  • Max. number of persons: x2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with twin beds

  • Max. number of persons: x2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30 m²

  • Maximum capacity: 6 people

Find out more
Mercure Strasbourg Centre Hotel Meeting Room

Our guest reviews for
Mercure Strasbourg Centre Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,337 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

887 reviews

Everything was fine

Customer review rating 4.3/5

Kareldr Business - 07/04/2019 AccorHotels certified review

We stayed here for two days. Hotel is reasonably equipped, if you need to work in your room, there is a cattle to make tea and coffee. Location is very good, just short walk to main historical centre and fine dinning opportunities. There is also parking for you if you came with car. All in all - very good for me.

Good hotel with a very central placement, close to everything in the center of Strasbourg

Customer review rating 4.3/5

Dionysis K. Business - 05/04/2019 AccorHotels certified review

The hotel is good, although not overly luxurious. It is certainly very good for its price. Its placement in the center of Strasbourg, close to the train station (only 2 tram stops away and within walking distance) is excellent. The room was clean, large and comfortable. The breakfast was also good, although not on the level of other 4 star hotels.

Smelly and worn room for €225..

Customer review rating 4.3/5

D Business - 30/03/2019 AccorHotels certified review

Terrible smell of humidity in the room. The rate was already excessive but having the smell and slightly worn furniture certainly didn’t make it a satisfactory stay. The receptionist did offer to change to room but I was in business and didn’t have time to take her up on that offfer

Dear Mr. C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you for the next session. Sincerely, Nathalie Peter Manager

Average

Customer review rating 4.3/5

Giel Business - 23/03/2019 AccorHotels certified review

Highly priced, middle class Couple of negative points: room key did not work after 1 day Door from street to lobby is dangerous, I saw 2 guests being hit by the automatic doors

Dear M. K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie Peter Directrice

Professional

Customer review rating 4.3/5

O. V. Business - 21/03/2019 AccorHotels certified review

Good in the room Good breakfast without excess Working room at 1st floor too small

Our two night stay in March

Customer review rating 4.3/5

Chris (. E. Couples - 15/03/2019 AccorHotels certified review

We were very pleased with our stay in the Strasbourg Mecure. All the staff but especially Natalie were very helpful and friendly. The breakfast was very good but quite expensive and the room was very good for the price. Our only difficulty was the button for the door in the car park which could be easier to locate!!

Good

Customer review rating 4.3/5

Wibisono S. Business - 25/02/2019 AccorHotels certified review

Very very helpful n frendly the staff

Very efficient deskstaff

Customer review rating 4.3/5

Helen L. Families - 23/02/2019 AccorHotels certified review

Stressless

I was satisfied with the overall service

Customer review rating 4.3/5

Vjollca S. Business - 22/02/2019 AccorHotels certified review

I would specify that your staff is excellent and they all behaved in a very friendly way.

Nice place, great location, friendly staff

Customer review rating 4.3/5

Ursa Business - 21/02/2019 AccorHotels certified review

Very nice stay, clean room, but expensive breakfast and poor food offer.

Perfect location and good value.

TripAdvisor rating 4.0/5

Joseph Normand W Business - 18/02/2019 TripAdvisor review

In Europe I generally try to stay at an Accor property. The Mercure Strasbourg Centre is typical of my impression with this brand - staff is friendly and professional, great service, nicely appointed rooms, very comfortable beds and a competitive rate.

Dear Joseph, how proud to read and share your comment ! We thank you very much. I hope that we'll have the pleasure to welcome you again in one of the Accor-hotels, especially at the Mercure Strasbourg Center soon again. Kind regards

Mrs

Customer review rating 4.3/5

Anonymous Business - 13/02/2019 AccorHotels certified review

I only stayed one night but reception and services were very nice and the room appropriate for a short stay business trip. The personnel was very kind and overall it was a pleasant stay.

Nice Hotel , Cozy Rooms and friendly staff

Customer review rating 4.3/5

Ralph Business - 01/02/2019 AccorHotels certified review

Been there on business trip and enjoyed the cozy rooms , very helpful and professional staff. Would sure book there again, very high status recognition. (Platinum Member) Thumbs Up!

Good

Customer review rating 4.3/5

Anonymous Business - 24/01/2019 AccorHotels certified review

Very good geographical location.

Nice staff. Room not clean

Customer review rating 4.3/5

Laurent S. Business - 07/01/2019 AccorHotels certified review

Nice and smiling staff Privilege Room with falling paint, not clean corners, hairs in the bathroom. I took pictures if you would like...

Dear Mr S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with the housekeeping to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie Peter Directrice

Friendly staff

Customer review rating 4.3/5

Mary Couples - 02/01/2019 AccorHotels certified review

The hotel employee who checked us in and who we saw for the two days of our stay is why we gave this hotel a high rating. She was helpful and had a warm demeanor. She went over and beyond our expectations. The hotel room was comfortable and clean.

Mr Fabio S.

Customer review rating 4.3/5

Fabio S. Friends - 31/12/2018 AccorHotels certified review

It was great, the location then the rooms and to finish the service, we got help by Matilda and I was so surprised by a excellent she was

Dear Mr S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team, especally Matilda. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nathalie Peter Directrice

Accommodation was average, staff unheloful

Customer review rating 4.3/5

Heather C. Families - 31/12/2018 AccorHotels certified review

The twin share was average, sharing a bottom sheet between two beds proved to very uncomfortable. The staff were unhelpful in relation to providing information on getting to the airport and arranging a taxi (nearly missed the plane). Breakfast was just okay, would not stay at a Mecure hotel again.

Dear Mrs C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie Peter Directrice

Recommended but a bit pricy!

Customer review rating 4.3/5

Ramy Friends - 25/12/2018 AccorHotels certified review

The hotel has a perfect and convenient location in the center and less than a 10min walk away from the cathedral and the train station. Room size is good, it was clean and comfortable.

Great Hotel - and great customer service

Customer review rating 4.3/5

Marian Families - 24/12/2018 AccorHotels certified review

Although it was right after the terrorist incident - the staff was great -and the room was wonderful

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