Hotel - Mercure Strasbourg Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Strasbourg Centre Hotel

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4.0/5 813 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Other sports activities
    • Bicycles rental (Nearby)
    • Bike rack facilities
    • Badminton (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • Room service
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

All our rooms are spacious and recently renovated in a contemporary style and are available with double or twin beds. The pastel decor is restful and the surroundings comfortable and designed for relaxation.

  • 98 rooms
  • 51 non-smoking rooms
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,622 reviews

Our guest reviews for Mercure Strasbourg Centre Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 813 reviews
AccorHotels certified review
Anonymous Couples - 20/06/2018

I was comfortable because I was able to smoke in my room, which is a priority for me.

AccorHotels certified review
E.m. D. Business - 19/06/2018

Just a couple of comments: When they came to replace my kettle ( the lady at the reception was extremely helpful) we had to move the little fridge; the filth around and behind the fridge was terrible; On Thursday 14 at 5am I phoned the reveption asking whether they had a paracetamol or something as I had a throbbing headache; the man at the reception understandably said he didn’t and I guess couldn’t give me anything but didn’t offer any alternative solutions, such as “I’ll call the emergy chemist to bring one” or “I’ll ask s.o to go as soon as Im not alone at the desk”...there was no sense of client service which is what makes all the difference.

AccorHotels certified review
Marco G. Families - 19/06/2018
« nice with a glitch »

Friendly staff and perfect location. glitch: wake up call at 6:00 that was meant for 615 and not for our room 616.

AccorHotels certified review
Carla Solo - 18/06/2018
« Good location and clean, comfortable room. »

See above.

AccorHotels certified review
Anonymous Business - 07/06/2018

Overall a good experience, But you need til work on/improve the breakfast you offer - higher quality and a verity

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that the breakfast did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie Peter Manager

AccorHotels certified review
Ergun Ö. Couples - 28/05/2018
« Prof. Dr. Ergun Ö. »

On the occasions of several meetings in the Council of Europe I come to Strasbourg at least two times each year. We are previous guests of your hotel. Its location is excellent. The people at the Reception are rather helpful and friendly.

AccorHotels certified review
Anonymous Couples - 22/05/2018
« Nice »

Nice clean room. good service from staff

AccorHotels certified review
Karen P. Solo - 18/05/2018
« Great experience »

I had a two new night stay at this hotel and overall the experience was great. The rooms are clean, large and well appointed and all the staff I encountered were very friendly and helpful. I would stay here again.

AccorHotels certified review
Louise S. Couples - 13/05/2018
« Friendly professional service »

Great location and great service

AccorHotels certified review
Anonymous Families - 13/05/2018
« Ms »

Overal perfect

TripAdvisor review
Couples - 04/05/2018
« In the heart of it »

Great location with all main attractions within walking distance. Tram stops around the corner. Not much space in the reception area especially if 1 or 2 coach groups are arriving or departing. No comment on restaurant as we went out to eat & drink. The room was a good size but lack shelving &/or draw space if staying for a few days. Kettle & fridge in room very useful.! Both reception area & room were clean and staff were helpful & smiling.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Czieka, When we read your comment, we keep on smiling ! thank you so much for sharing your experience, and we hope your next visit at the Mercure Strasbourg Center will be as pleasant as the previous one. Sincerely, Nathalie, manager

AccorHotels certified review
Trevor Solo - 03/05/2018
« Mercure Central Strasbourg »

Great location, lovely neat hotel with a decent European style breakfast. Comfortable large rooms, wifi acceptable. Friendly helpful staff.

AccorHotels certified review
Keith P. Couples - 01/05/2018
« Will be back »

Great location within walking distance of all major attractions. Good size room & enjoyed the use of kettle & fridge. Both Reception & Room were clean. The bedding was great but the actual bed frames in Mercure hotels seem temporary (not real furniture). Unfortunately because of the "round" seat in reception the area cannot cope with the arrival & departure of groups so many people & baggage which becomes an obstacle course for other clients.!

AccorHotels certified review
Anonymous Business - 27/04/2018
« personal touch of the welcome and of the farewell, calm and tranquill place »

very good always in ACCOR

AccorHotels certified review
Anonymous Families - 26/04/2018

Hotel was clean, comfortable and in a good location. The towels were very nice quality, and the in-room coffee and tea service was appreciated. Also we enjoyed opening the casement windows in the morning to allow fresh air and sunlight into the room. One drawback was the climate control was not working and the room was hot.

AccorHotels certified review
Mahmoud T. Business - 24/04/2018
« Lovely short stay »

I had a very plesant stay at the Mercure Hotel in Strasbourg. The staff were very friendly and helpful in regards to finding my way around the city.

AccorHotels certified review
Uri Families - 11/04/2018

very nice view from window is not beautiful

AccorHotels certified review
Peter C. Couples - 10/04/2018
« Mr »

I found the reception very limited in its appeal from a feel and ambience viewpoint . The passages stuffy and airless and it's winter. The rest staff room ( other than dated colour scheme) the breakfast and reception staff all very good. So overall acceptable and enjoyable thank you

AccorHotels certified review
Anonymous Business - 21/03/2018
« Ok but overpriced due to European Parliament week »

Good welcome, passable/average room. Excessive price point not value for money.

AccorHotels certified review
Tom C. Business - 16/03/2018
« Very pleasant stay, meeting my key needs with convenient location, friendly staff, and clean room. »

All my key expectations were met. The room was clean, efficiently serviced and comfortable. The front desk staff efficiently met some requests, such as printing out documents. The breakfast was good, in a nice setting. All in all, very pleasant. One improvement that could be made would be some more amenities for the rooms. Comfort could have been increased by having a bathrobe, slippers and hair conditioners in the room. The staff were friendly. I will definitely keep the hotel in mind for my next stay in Strasbourg.

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