Mercure Strasbourg Centre Hotel 4 stars

TripAdvisor rating 4.0/5 936 reviews
Mercure Strasbourg Centre Hotel
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+ 19 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • City-center location, close to the cathedral and the Petite France district

  • Breakfast on the 7th floor, exceptional view

  • Undercover private car park (charges apply)

  • Free access to KEEP COOL room next door, from 6 pm-11 pm, 7 days a week.

  • Close to Sofitel for bar and restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • Room service
Leisure and activities
  • Babysitting on request
  • Golf course 18 holes (Nearby)
  • Other sports activities
Business services
  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Strasbourg Centre Hotel

25 rue Thomann
67000
strasbourg
france

Tel: +33390227070

Fax: (+33)3/90227071

Contact email

Check-in from 12h00

Check out up to 12h00

  • STRASBOURG :   TOUTES LIGNES HOMME DE FER

  • By plane

    MULHOUSE BASEL At 140km / 87.5 miles

  • By plane

    STRASBOURG ENTZHEIM At 20km / 12.5 miles

  • By helicopter

    STRASBOURG-ENTZHEIM At 20km / 12.5 miles

  • By car

    CENTRE VILLE At 3km / 1.88 miles

  • By train

    STRASBOURG At 1km / 0.63 miles

GPS :48.584833, 7.7452

Our accommodations

All our rooms are spacious and recently renovated in a contemporary style and are available with double or twin beds. The pastel decor is restful and the surroundings comfortable and designed for relaxation.

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30

  • Maximum capacity: 6 people

Find out more

Our guest reviews for
Mercure Strasbourg Centre Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,716 reviews

tripadvisor

TripAdvisor Rating 4.0/5

936 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice rooms but bad checkout

Customer review rating 4.3/5

Pedro Business - 12/10/2019 AccorHotels review

The check-in process was quite fast. The rooms were clean and quiet, providing a good sleep. The breakfast was ok, with good coffee but lacking variaty. More fruit, tomato and different kind of cheese would be better. The checkout was chaotic, I was there for more than 20m, with only onde person on the check out desk at 8h.

A perfect location steps from the Altstadt yet quiet.

Customer review rating 4.3/5

C. A. W. Couples - 07/10/2019 AccorHotels review

A pleasant surprise. The extremely helpful woman who greeted.us on our early arrival arranged for us to check in early, and took care of a special request. She was also very patient with our very limited French. Our room was spacious and comfortable, with a safe that accommodated both of our laptops, a hot pot, and a window that opened wide to allow fresh air.

NICE HOTEL

Customer review rating 4.3/5

Allison Couples - 05/10/2019 AccorHotels review

A friend recommended Mercure Strasbourg Centre . We usually try to stay in Mercure Hotel while travel in europe because of the high quality and locations of each property. our room was very stylish and good side bathroom. bedding was also very good. Reception was effiecient.

Thank you very much for the warm welcome of Emma, she was very helpful.

Customer review rating 4.3/5

Adeline S. Couples - 03/10/2019 AccorHotels review

Hotel is very well located and the breakfast was a very nice buffet. It will be awesome if the bathroom would be refreshed a bit. the carpet in the room is old too.

Close to city

Customer review rating 4.3/5

Sira S. Couples - 02/10/2019 AccorHotels review

Reasonable price, old but clean room with effective Wi-Fi. Please improve app., there are many error if using mobile device, Marriott Bonvoy is more user friendly.

Comfortable, clean and well-located.

Customer review rating 4.3/5

Dr R. I. Business - 29/09/2019 AccorHotels review

The staff were extremely friendly, helpful and polite. The room was clean and of decent size. It would have been nice to find vegan/gluten-free products for breakfast.

Dear Ron I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Michèle Schaeffer Directrice

Happy with our choice of hotel - good value

Customer review rating 4.3/5

Mrs. M. S. Couples - 29/09/2019 AccorHotels review

Very good Location, nice room, friendly and helpful staff. All good!

Dear Mrs. S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Michèle Schaeffer Directrice

Very pleasant

Customer review rating 4.3/5

Lesley Couples - 27/09/2019 AccorHotels review

Lovely room except lighting was very poor and difficult for reading. Very comfortable bed. Excellent breakfast. Hotel very convenient for sight seeing

Dear Lesley P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will check the bedlight in the room, it should have been optimal so please accept our sincere apologies. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cordialement, Michèle Schaeffer Directrice

All was fine but the hotel is undergoing works.

Customer review rating 4.3/5

Nicolas Business - 21/09/2019 AccorHotels review

nice hotel, well located, excellent breakfast, helpful staff (tough a bit inexperienced) only downside was the on-going works inside and outside the hotel.

Dear Nicolas, We very much appreciate your comments regarding your stay at the Hôtel Mercure Strasbourg Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michèle Schaeffer Directrice

Great Location

Customer review rating 4.3/5

Sue H. Couples - 17/09/2019 AccorHotels review

In truth I would look for a different hotel if I were to return to Strasbourg. Unusually this did not feel like a 4 star hotel, more like an Ibis with a few additions. It is certainly in need of an update as it was looking very tired.

Dear Susan, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cordialement, Michele Schaeffer Directrice

Worth it!

Customer review rating 4.3/5

Ray A. Friends - 15/09/2019 AccorHotels review

Worth it!

A perfectly located hotel with excellent service.

Customer review rating 4.3/5

Dr.wjko Friends - 03/09/2019 AccorHotels review

I stayed for 2 nights and was pleasantly surprised by the ideal location. The front desk service was friendly and efficient. The price is right.

Very good,comfortable room,in a good location in Strasbourg.

Customer review rating 4.3/5

Trevor F. D. U. Families - 02/09/2019 AccorHotels review

We enjoyed our stay at the mercure central hotel. The rooms were comfortable, the ensuite very good, and the location was ideal, close to the Tram stops that could take you anywhere in the Strasbourg City areas, but also within walking distance to the Cathedral and all the cafe bars etc. I found the only improvement would be to have at least one comfortable armchair to sit in, rather than the uncomfortable plastic rocker that we had. I would definitely go back again. We did not eat in the hotel as we prefer to eat out.

Correct

Customer review rating 4.3/5

Anonymous Couples - 30/08/2019 AccorHotels review

Normal

Customer review rating 4.3/5

Kenneth W. Couples - 28/08/2019 AccorHotels review

Very satisfied. Staff very helpful. Storage space inadequate, even for a short stay.

A regular night at hotel

Customer review rating 4.3/5

Alessandro B. Friends - 27/08/2019 AccorHotels review

Personnel at the reception was not very welcoming and seemed to be not very prepared.

Dear Mr B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline UWIMBABAZI Front Desk Manager

Good

Customer review rating 4.3/5

—- Solo - 24/08/2019 AccorHotels review

Exelent

Customer review rating 4.3/5

Karen W. S. Couples - 23/08/2019 AccorHotels review

Good stay , nice staff , good rooms .

Very good location, standard hotel with very poor internet access

Customer review rating 4.3/5

Paweł Couples - 21/08/2019 AccorHotels review

This is quite a standard hotel, well maintained and probably The only fail of it is internet access which is completely miserable.

Dear Mr P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I'm surprised to hear that our internet connection were very poor during your stay. You should have informed the reception and we would have contacted the technician to resolve the problem. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aline UWIMBABAZI Front Desk Manager

The stay was wonderful but the WiFi was horrible

Customer review rating 4.3/5

Gilad S. Couples - 19/08/2019 AccorHotels review

Everything was great, except for the poor WiFi connection.

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