Hotel - Mercure Strasbourg Centre Hotel
Mercure Hotel Mercure Hotel

Mercure Strasbourg Centre Hotel

4.0/5 847 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  EUR
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Other sports activities
    • Bicycles rental (Nearby)
    • Bike rack facilities
    • Badminton (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • Room service
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 1 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

All our rooms are spacious and recently renovated in a contemporary style and are available with double or twin beds. The pastel decor is restful and the surroundings comfortable and designed for relaxation.

  • 98 rooms
  • 51 non-smoking rooms
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Your meetings and events

4.3/5 AccorHotels Rating 2,944 reviews

Our guest reviews for Mercure Strasbourg Centre Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 847 reviews
Anonymous Business - 11/11/2018 AccorHotels certified review
« My room was really cold »

My room was extremely cold and even after having mentioned it at the reception next morning, it was not fixed on the second nigt. An attempt to fix the situation by setting up a heater did not help the situation becauce the heater was out of order.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. N., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please note that this problem was an exception to our normal practices, therefore a credit of 800 points was put on your Le Club Accorhotels loyalty card. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie Peter Manager

C. T. Couples - 08/11/2018 AccorHotels certified review
« Excellent location, near attractions and many nice restaurants nearby »

The hotel room was clean but the double bed is squeaky and noisy. Staff at reception were helpful and attentive

Helena Business - 05/11/2018 AccorHotels certified review
« Uncomfortable but expensive »

Only a small window in the room, the chair is uncomfortable to sit when working and the water pipes were running non-stop as if staying under a water fountain for the night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie Peter Manager

Anonymous Couples - 31/10/2018 AccorHotels certified review
« Nice hotel and perfekt location »

Nice and good hotel. Parking is perfect. A nice bar is missing after a day in the city

Anonymous Business - 31/10/2018 AccorHotels certified review
« Satisfied »

Satisfied

Ninos H. Business - 21/10/2018 AccorHotels certified review

Pleasant But the absense of any facilities is evident. Not even a bar?

Anonymous Families - 16/10/2018 AccorHotels certified review
« Extremely pleasant and comfortable »

Great

Ms.almarzooqi Families - 09/10/2018 AccorHotels certified review
« Ms »

The breakfast space too small and and the options of food ot that much ,, the room too tight and no space for baby to sleep ,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Strasbourg Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Next time, please infomr us before arrival, that you have a baby, and we'll provide a baby cot on request. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nathalie Peter Directrice

Ethel P. Friends - 07/10/2018 AccorHotels certified review
« Awesome hotel! »

This hotel is very well located with walking distance access to public transportation and central area. Staff super friendly and gave excellent suggestions for restaurants and touristic interests. The hotel was clean, comfortable and breakfast was tasty and enjoyable. Worth every penny. Highly recommend it!

Linda M. Friends - 04/10/2018 AccorHotels certified review
« Very helpful staff »

A little difficult to find and parking was limited but enjoyed the hotel. Very clean. Helpful, friendly staff. Great bar next door in Sofitel.

Jacques M. Couples - 04/10/2018 AccorHotels certified review
« Fantastic »

A pleasure to be in Strasbourg in a Mercury Hotel close to the centre of town, the room was spacious,clean,well equiped and the personnel Kind and helpful.

A. Couples - 03/10/2018 AccorHotels certified review
« Passable »

Plus Ibis que Mercure

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur A., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour dans notre Hôtel Mercure Strasbourg Centre. Nous sommes désolés que la prestation n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur A., en l’expression de nos sentiments les meilleurs. Nathalie Peter Directrice

Terry P. Couples - 20/09/2018 AccorHotels certified review

Well located, a great breakfast and friendly staff

Pat W. Couples - 10/09/2018 AccorHotels certified review
« A good stay. »

Best part of the stay was how nice and help the staff was!

Beatrice Couples - 31/08/2018 AccorHotels certified review
« Great staff, but a little below the Mercure standard »

I had a great stay, the highlight being the very nice and helpful staff. My only disappointment was the lack of toiletries, such as shampoo, conditioner and body lotion. The shower gel provided, although nice smelling, left my hair dry and tangled. Overall I am happy with my experience and would stay here again (would bring toiletries with me, though)

James Couples - 30/08/2018 AccorHotels certified review
« Excellent Central Hotel »

Very pleasant and helpful staff. Good comfortable beds. Good breakfast choice. Excellent location.

Anne A Couples - 29/08/2018 TripAdvisor review
« Excellent Central Hotel »

Our second stay at this excellent central hotel ideal for visiting Strasbourg. We found the staff to be very pleasant and helpful and the rooms very nice with beds of good quality. Good breakfast choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne, what a pleasure to read your kind remarks ! I will urgently share it with the staff, and we all thank you so much for your feedback. We hope we'll see you soon again in our hotel Mercure Strasbourg Center. Yours faithfull, Nathalie

Francisco Friends - 28/08/2018 AccorHotels certified review
« Standard mercure »

Decent walk from the station to this Mercure which shares the same building with a Sofitel. Old interior but clean enough to warrant a stay if in Strasbourg. Le Club privileges honored without question by well trained staff

Stanislas Couples - 22/08/2018 AccorHotels certified review
« will recommend to friends »

Nice and clean hotel in the heart of city.

Ken Solo - 22/08/2018 AccorHotels certified review
« So far so good »

I have no special comment.

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