Hotel - Mercure Strasbourg Centre Hotel
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Mercure Hotel

Mercure Strasbourg Centre Hotel

25 rue Thomann 
67000  STRASBOURG
FRANCE

713 reviews
TripAdvisor Rating Based on 713 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Babysitting on request
  • Golf course 18 holes  (Nearby)
  • Other sports activities
    • Bicycle hire facilities (Nearby)
    • Bike rack facilities
    • Badminton (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Squash court (Nearby)

Catering

  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 19:00-22:00
    • Opening hours : Week-end 19:00-22:00

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

All our rooms are spacious and recently renovated in a contemporary style and are available with double or twin beds. The pastel decor is restful and the surroundings comfortable and designed for relaxation.

  • 98 rooms
  • 51 non-smoking rooms
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,813 reviews

Our guest reviews for Mercure Strasbourg Centre Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 713 reviews
AccorHotels certified review
Roland G. Couples - 13/08/2017
« Nice hotel in very good location »

Everything was fine,except that I didnt get a proper receipt at the end of our stay with how much money my account will be debited.

AccorHotels certified review
Brian T. Couples - 31/07/2017
« Good location but parking a problem »

Helpful reception staff. Smallish room. Limited parking space. Not suitable for SUVs.

AccorHotels certified review
Alexander C. Business - 30/07/2017
« Great till the bill came »

Booked the hotel through Expedia for 5 nights. The stay was good, the breakfast great send the rooms quite nice. Upon checking out, they double charged me on the city tax. This wouldn't have been an issue until I looked at my bank account and noticed a 600 euro charge from them (with the booking price on Expedia this totals around $1200). At first the staff tried to tell me that this was due to currency exchange rates, then that they had no record of the charge. So now I'm left dealing with this huge bill with the staff offering no help. I would not stay here again.

AccorHotels certified review
Anonymous Couples - 24/07/2017
« Room very good,breakfast chaos, car park useful but expensive »

Breakfast was a disaster. We arrived at a time when the room was full and there was no cutlery, crockery, free tables and a shortage of food. The waiters could not cope. The tables were not being cleared as they were emptied. There must have been coach parties eating at the same time but you really ought to be able to feed them in a separate room as others guests should have access to all facilities and services which they expect from a Mercury hotel

AccorHotels certified review
Mary A. D. F. M. Couples - 22/07/2017
« I had no minutes to check on air line cancellation and I was able to use you lobby phone collect to receive our flights »

Very very nice. I chose it because it was walking distance to where my son was staying just after walking past Notre Dame. After that I discovered shopping area and mall for granddaughters. You're in the middle of everything we needed. Breakfasts were out standing. Very classy. Again, being able to use you lobby phone for our collect call for a KLM cancelled flight was that that made our trip so pleasant. I have a granddaughter living in Strasburg and will stay with u again. Looking forward to it

AccorHotels certified review
Anonymous Business - 21/07/2017
« Good »

Good

AccorHotels certified review
Valentina N. Business - 18/07/2017
« very good hotel in the city centre »

The hotel is located in the city centre, behind the tram station L'homme de fer. Delicious breakfast buffet (plenty of choice), staff very nice and helpful ( my luggage did not arrive and they did their best for helping me to get it back calling many times the Lost and Found office at the airport), bed was awesome (never slept in a bed as comfortable as that one), very fast wi-fi, the hotel is very quiet, in the city centre, a few minutes walk from the cathedral and from the central station. Plenty of restaurants nearby (on rue du Maroquins).

AccorHotels certified review
Anonymous Couples - 18/07/2017
« Great central location »

Great location short walk away from city centre. Room modern and clean. Quite quiet despite location. Loved the plentiful breakfast with views over Strasburg. Would stay again.

AccorHotels certified review
Pennygwynne Business - 18/07/2017
« A perfectly adequate hotel experience »

Reception staff were very pleasant and helpful.

AccorHotels certified review
Rebecca B. Business - 12/07/2017
« Small stinky hotel with slow staff »

Very disappointed in the room and the service. The only good thing was the view at breakfast. Every time at the reception long waiting times. Room not clean. Found hair in my bed, sheet not on properly, room so dark! Blocked toilets ...

AccorHotels certified review
Marc F. Friends - 12/07/2017
« A pleasant stay in the centre of Strasbourg. »

I had stayed in the hotel for a previous visit in May 2015 so a repeat visit, for leisure reasons. I also had recommended the hotel for another couple who joined on this occasion. Overall we were all happy with our stay.

AccorHotels certified review
Anonymous Business - 06/07/2017
« Fake 4 stars hotel with curved bed mattress »

It was overalla ok, but I'd definitely not rate this hotel as four stars. A four stars hotel doesn't place plastic cups in your room. Fridge was empty. The bed gave me a bad back pain because it was taking curved shapes at night.

AccorHotels certified review
Nanda Business - 03/07/2017
« Enjoyed the stay »

It was enjpyable. The room was comfortable. The staff were excellent even though there was a language barrier. The only problem was the smell of cigarette smoke in the room - not sure where it was coming from.

TripAdvisor review
Business - 03/07/2017
« excellent Bed and Breakfast hotel »

appreciated : very good location at the very Center of Strasbourg, near cross station of two tram lines. very quite in remote street. magnigicent views on Strasbourg from the rooftop terrace where you can enjoy your breakfast. Unfortunately, no dinner facilities, but the Sofitel Restaurant just nearby

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, the staff of the hotel Mercure Strasbourg Center and I thank you very much for taking the time to tell us about your experience at our hotel. Assuring you of our staff's constant commitment to making your stay with us a pleasant one. See you soon again in Strasbourg. Yours sincerely, Nathalie Peter Manager

AccorHotels certified review
Anonymous Business - 01/07/2017
« Very satisfited »

The hotel Mercure is beautiful in the center of the city. The room is very good, and the service of course. I remain very satisfited) )))

AccorHotels certified review
Geoff Couples - 25/06/2017
« Very comfortable »

The room was comfortable and adequate

AccorHotels certified review
Anonymous Business - 21/06/2017
« Comfortable and convenient »

As above

AccorHotels certified review
Ann V. Couples - 16/06/2017
« Good Osition of hotel »

Staff efficient and pleasant

AccorHotels certified review
Angus T. Friends - 13/06/2017
« It was fine but not as good as expected from a Mercure »

The check in was chaotic we were allocated a room which was not ready. No lift from the car park so had to drag the bags from the street when we were not well parked and it was a long way. There was no security from the reception area. I was expecting a key check to enable entry to the lifts and stairs. We could have done with a coffee when we arrived but there was not even a vending machine

AccorHotels certified review
Ergun Ö. Couples - 10/06/2017

We know this hotel very well. Its location is ideal. Every important points of Strasbourg is within walking distance. Personnel are kind and helpful.

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