Mercure Hotel Munich Schwabing 3 stars

TripAdvisor rating 3.5/5 533 reviews
Mercure Hotel Munich Schwabing
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Hotel extras

  • Centrally located in Munich Schwabing, at the Münchner Freiheit square.

  • Free WIFI throughout the hotel

  • Olympiahalle & Stadium just 4 metro stations away, Allianz Arena 6 away

  • The perfect base in Schwabing for business people, shopping and night life

  • South-Korean specialty restaurant in the hotel

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking (Nearby)
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
Leisure and activities
  • Jogging track (Nearby)
Business services
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Hotel Munich Schwabing

Leopoldstr. 120
80802
munich
germany

Tel: +49893899930

Fax: (+49)89/389993300

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS :   POTSDAMER STR.

  • U3, U6 :   U3, U6 MUENCHNER FREIHEIT

  • S1 or S8 from Airport to hotel :   S1 - S8 and U3/ Münchner Freiheit

  • By plane

    MUNICH FJS AIRPORT At 32km / 19.89 miles

  • By car

    A8 FROM STUTTGART At 12km / 7.46 miles

  • By car

    A9 At 1.5km / 0.93 miles

  • By car

    A96 At 8km / 4.97 miles

  • By train

    HAUPTBAHNOF MUENCHE At 5km / 3.11 miles

  • By train

    MUNICH/MUENCHEN At 5km / 3.11 miles

GPS :48.166424, 11.586458

Our accommodations

Choose between Standard, Privilege and Superior Rooms. Our Privilege and Superior Rooms are located in a peaceful spot by the garden. All 65 rooms are air conditioned and have free WIFI. Your pet is welcome (fee of EUR 15/night).

Standard double room with double bed

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior room with double bed, courtyard

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Deluxe room with double bed, courtyard

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege Room with the new Mercure Great Bed, courtyard

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

LEO 120

Photo non contractuelle / Strictly non binding

Our modern and elegant bar, "LEO 120", offers WIFI access and space for 12 guests. It is a popular meeting place and the perfect spot to wind down after a long day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Hotel Munich Schwabing

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

1,946 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

533 reviews

Nice

Customer review rating 4.1/5

Fauzia P. Families - 06/08/2019 AccorHotels review

I love the room, it's quite large for two of us. Even it's on msin street but it's so quite in our room

Dear Mrs. P., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Stephanie Maass General Manager

Chill, easy and comfortable

Customer review rating 4.1/5

Aimee Couples - 05/08/2019 AccorHotels review

From check in, it was a good experience. The team is friendly, having a chat and welcoming us in. The smiles and conversations continue during the stay. The room is clean, comfortable and spacious. Great for the weekend.

Dear Mrs T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again some day. Sincerely, Stephanie Maass General Manager

A great team at this hotel from reception, to cleaners and the breakfast ladies, spotlessly clean and very friendly and helpful

Customer review rating 4.1/5

Paul J. Couples - 30/07/2019 AccorHotels review

From the moment we arrived we were greeted with warmth, friendliness and great local knowledge. A great team at this hotel from reception, to cleaners and the breakfast ladies, spotlessly clean and very friendly and helpful

Dear Mr. J., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stephanie Maass General Manager
Customer review rating 4.1/5

Erwin T. Families - 30/07/2019 AccorHotels review

Nice friendly staff, well located close to restaurants and public transport, easy to park car => a very good location to discover Munich.

Okay

Customer review rating 4.1/5

Anonymous Business - 28/07/2019 AccorHotels review

Everything was excellent except the air condition that seemed not to be set to my liking and it was too hot. I requested adjustments and maintenance to look At it 2 times without feedback. I requested for taxi and waited for 30 minutes without any information as to why it was taking too long. I walked to Fleming Hotel and requested for taxi from there although l did not stay there and within 6 minutes a taxi arrived. The male receptionist were not pleasant at all.

Customer review rating 4.1/5

Anonymous Business - 23/07/2019 AccorHotels review

I asked for an iron 3 times and never got it and I was not even proposed a solution or anything. They did not care

Dear Mrs. M., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Stephanie Maass General Manager

The new room I got, understand this is upgrade

Customer review rating 4.1/5

Raymond C. Business - 12/07/2019 AccorHotels review

First I got the standard room very small, ask the reception lady if possible to have the up grade, she check and tell me I'm lucky (last room in your new wing) I went in first impression like this is a newly room, a small thing happen I saw a used sock laying on the floor (the last guest left) I keep a side but not report to reception, after one day I put into the dustbin. No wifi working during my stay your new in room coffee maker, don't know how to use (no manual) ask your house keeper, she don't know either, we have to give up

Dear Mr C., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you a better hotel experience. Sincerely, Stephanie Maass General Manager

No problems

Customer review rating 4.1/5

Brian Couples - 08/07/2019 AccorHotels review

I wanted a clean and inexpensive hotel for the night, and they met my expectations. Nothing special, just clean, safe, near transit. Cool bar nextdoor brings you shots on a model train.

Dear Brian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stephanie Maass General Manager

Whilst the weather was hot the hotel atmosphere was icy cold.

Customer review rating 4.1/5

Karlis Families - 07/07/2019 AccorHotels review

We arrived at the hotel on the 30th of June. As we entered the hotel the reception we experienced was less than welcoming and boderline rude. After the the unconfortable check in process I tried to seek some information about the surroundings and tourist attractions but rather than provide some help we were told we can read about it ourselves. The few times I came down and passed the reception area the staff member seemed to be always gazing into his mobile phone. As an international airline pilot I travel the world and I have stayed in many different hotels and this would have to be one of the most unpleasant experiences I have encountered. During my entire stay my family and I felt as if it was a burden for them to have us as guests. In general it seems like the staff have a problem creating a warm and welcoming atmosphere. We primary chose the hotel based on location, cost effectiveness and the online reviews. Whilst we were satisfied with the first two points the reviews in my opinion were inaccurate. In general the rooms were clean an tidy but the airconditioner in the room was totally useless. Often in the evening it was cooler outside than inside the room.

Dear Mr. C., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Stephanie Maass General Manager

Nice refurbished rooms

TripAdvisor rating 3.5/5

tpenning Business - 05/07/2019 TripAdvisor review

Friendly and supporting reception. They helped to arrange a late check out even the hotel was pretty much booked out. In the past year they have refurbished step by step the rooms which have now a fresh and accommodating look. Air condition worked well despite of this super hot day.

On expected lines

Customer review rating 4.1/5

Ganesh Business - 01/07/2019 AccorHotels review

Staff was very helpful.It was my first visit to Munich , however staff has guided me very well. I reached very early compared to check in time , however since room was available , it was immediately allocated to me saved lot of hustle.

Dear Mr. K., Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again some day. Sincerely, Stephanie Maass General Manager

A little below average

Customer review rating 4.1/5

Anonymous Business - 11/06/2019 AccorHotels review

I had booked rooms for 3 individuals including myself. I am a GOLD member but I was not given any of the normal "perks" that go with that status. The water in my room was not free and there was no welcome gift for example. It is not that important but does put a damper on the whole experience. In addition I feel as a GOLD member if I am booking multiple rooms my colleagues, we should at least all be provided gratis water in our rooms.

Clean and convenient but lacking in vegan breakfast options

Customer review rating 4.1/5

Ap Business - 24/05/2019 AccorHotels review

The room was clean and convenient. Building works gave some minor inconvenience. Lack of vegan-suitable options at breakfast needs improvement - there wasn't even any non-dairy milk alternative available.

Customer review rating 4.1/5

A. Business - 24/05/2019 AccorHotels review

This is a small Cousy Hotel in a Perfect Location in Munich. I Would Really like to take this opportunity to thank the Hotel Staff specially the too Young ladies Chrys and Rita at the Front Disk for there friendliness, helpfulness and professionalism. The only minor Problem I had was in the shower (little old, low Flow), but it was good to manage. Thank you again For the good experience. The

Dear Ramadan A., We very much appreciate your comments regarding your stay at the Mercure Hotel Muenchen Schwabing. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephanie Maass General Manager

Average

Customer review rating 4.1/5

Anonymous Business - 21/05/2019 AccorHotels review

Hello, Overall, the stay was OK, but not great. The room was decent. A nice size, but the bathroom was very small and i was surprised to find out there a no mini refrigerators in the rooms. Also, I was supposed to receive a free drink voucher for foregoing room service, but never received it and when I went to redeem the drink, it was charged to my room which it should not have been and then there was no way to remove it from my bill at check in. I would appreciate it if you correct the situation. Thanks.

Dear Aaron C., Thank you for taking the time to tell us about your experience at our hotel. I am sorry you had to pay for the drink, this was a misunderstanding. Today we have refunded 4,70 Euro to your credit card. We appreciate your sharing your concerns, and we hoppe to welcome you and your family again in our hotel ! Sincerely, Evangelos Chantiridis Operations Manager

Extremely Satisfied

Customer review rating 4.1/5

Subramanian Families - 21/05/2019 AccorHotels review

Very helpful Reception folks and your housekeeping staff. . Would recommend your hotel for its convenient location and connection to UBhan , Tram etc. The room was a bit small for us to move around.. for the price we paid.

Dear Mr. V., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stephanie Maass General Manager

Very good better than last year with all the renovation work

Customer review rating 4.1/5

Paul M. Business - 12/05/2019 AccorHotels review

Very good, staff very helpful, breakfast nice and service very good

Dear Mr. M., Thank you for your great review of our hotel! We are glad that you enjoyed your stay and we are looking forward to welcome you back. Sincerely, Stephanie Maass General Manager

Unprofessional receptionist team

Customer review rating 4.1/5

Aramzy Solo - 01/05/2019 AccorHotels review

Strange behavior from the 2 reception lady and their supervisor , they want to charge me for the hotel stay while my booking was already prepaid and non refundable. They told no it hasn’t be deducted, While I showed them the deduction from my Credit card, they wasn’t even sure and they verify from the amount paid and and the credit card number. And after few minutes the supervisor told me yes it was paid , but what make me angry that while they were checking the system the unprofessional supervisor said to their colleague « wait until I check this f..cken  ..... » when she was saying him something.

Dear Ahmed R., Thank you for taking the time to tell us about your experience at the Mercure Hotel Muenchen Schwabing. I am truly sorry for the experience; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures within the reception team to clarify this situation. We will credit your LeClubAccorHotels Card tripple the points for your stay here in munich. You should receive it within the next 72 hours. We hope we will have the chance to welcome your back again in the near future. Sincerely, Stephanie Maass General Manager

Nice hotel in the Schwabing area

Customer review rating 4.1/5

Lars Solo - 20/04/2019 AccorHotels review

Nice room, not too far away to public transport.

Dear Mr. R., Thank you for taking the time to share your feedback. We are working on us and we hope to welcome you back some day. Sincerely, Stephanie Maaß General Manager

the hotel is convieiant to my sons house so makes an obvious place to stay.

Customer review rating 4.1/5

Elizabeth D. Solo - 20/04/2019 AccorHotels review

I have always had good service from the staff on all the occasions that I have stayed here.

Dear Mrs D. Thank you very much for your great review of our hotel! We are glad that you enjoyed your stay and we are looking forward to welcome you back. Sincerely, Stephanie Maass General Manager
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