Hotel - Mercure St Martin Marina and Spa
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Mercure Hotel

Mercure St Martin Marina and Spa

Route des terres basses  baie nettle 
97150  Nettle Bay
SAINT MARTIN (FRENCH PART)

697 reviews
TripAdvisor Rating Based on 697 reviews
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Check-in from 16h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • Air Conditioning
  • ST MAARTEEN JULIANA
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
  • Beach and water sports
    • Boat excursions (Paying)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Jet skiing (Paying)
    • Kayaking
    • Pedal boat
    • Private beach
    • Snorkelling/Scuba diving center (Paying)
    • Water skiing (Paying)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities
    • Billiards/Snooker (Paying)
    • Boules/petanque
    • Horse riding (Paying, Nearby)
    • Quad bikes (Paying, Nearby)
    • Table tennis
    • Volley ball facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:00-20:00
    • Opening hours : Week-end 10:00-20:00
  • Snack & beverage machine

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

In partnership with the 4-star Mercure St Martin Marina & Spa hotel, the 3rd SXM Festival is set to take place from March 14 to 18, 2018, staging daily music entertainment on site. Book now!

Hotel location

Our rooms

148 comfortable rooms and duplexes in five Creole-style buildings in the midst of a tropical garden. Satellite TV, mini-fridge, safe, telephone, hairdryer, air conditioning and Wi-Fi (paying).

  • 148 rooms
  • 148 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 7 connecting rooms
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Air conditioning
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Telephone
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,338 reviews

Our guest reviews for Mercure St Martin Marina and Spa

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 697 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 15/04/2017

Very good holidays !

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Anonymous Solo - 14/04/2017

Relaxed stay, good room, nice staff

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Anonymous Solo - 14/04/2017

It was okey. The restrant needs a better menu.

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Anonymous Couples - 09/04/2017

Nice resort, good staff but needs microwaves in the rooms.

AccorHotels certified review
Anonymous Couples - 09/04/2017

We booked through Windstar as this was a one night stay after our cruise. We arrived at the hotel at 10:30 a.m. after Windstar got us off the yacht. It was disappointing to have to wait until 3 p.m. to check in. It would seem that the hotel could plan better for a number of guests arriving from the cruise. We had several bad experiences at the restaurant. we went there for lunch arriving just before noon. Our order was taken at 12:10. But an hour later the staff finally realized that we had not been served and the rest of the people (90% who arrived after us) were eating. Our order had not been given to the kitchen. I will write a blistering review on TripAdvisor.

AccorHotels certified review
Anonymous Solo - 08/04/2017

Alwsys hospitable :-)

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Anonymous Friends - 07/04/2017

Excellent staff in a hotel with a good location

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Anonymous Couples - 05/04/2017

Wonderful stay, comfortable rooms, nice service

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Anonymous Solo - 03/04/2017

The rooms and property were superior. The restaurant offered fresh food and a very nice water front location.

AccorHotels certified review
Anonymous Solo - 02/04/2017

I loved my room, massage from Kathy and staff at restaurant. I was disappointed with the front desk staff, only one bottle of water per visit, airport transfers, and charge for beach towels

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Anonymous Couples - 29/03/2017

Great!!! Clean rooms and great food especially the one love the decorations will be back soon

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Anonymous Business - 27/03/2017

The breakfast was nice and pool was nice. I was disappointed that the shampoo and body wash in the room contained parabens. Because of this I didn't use the spa. These are known harmful chemicals which have been found in breast cancer tumors. They should not be in the products at any 4 star hotel!

AccorHotels certified review
Anonymous Friends - 23/03/2017

It was a great location to be at for SXM festival 2017. The centralized location and host feel to the hotel really set the event off right for our group.

AccorHotels certified review
Anonymous Couples - 22/03/2017

You guys were great. Fun. Relaxed. Everything that my boyfriend and I were looking for during our stay. Nothing much to complain about to be honest. We already plan on coming back next year. :) Merci!

AccorHotels certified review
Anonymous Friends - 21/03/2017

Rooms Ok, some staff incompetent: poor or extremely slow service at the restaurant, and the manager (lady) who was at the reception at 10.30pm on 19 March 2017 was incompetent (she said kitchen at the restaurant was closed and we went to the town nearby spending 1.5 hours, but when we came back we realized the restaurant was open and packed with people. We also ordered a taxi for the following morning and she did not warn us that it was a shared shuttle and could not wait 5 minutes.

AccorHotels certified review
Anonymous Couples - 21/03/2017

Two issues When we arrived we had to wait for a room. That was not a problem bit the young lady at the desk was rude and we felt very negative. Also we asked about a car rental on sunday for Monday send were informed that no problem there would be one available Monday just come to office at 10.00 am. .qhen we came on Monday we were informed there were no cars. Had we known this on Sunday we could have made other rental arrangements. We feel we wasted a day due to this info. I realize the car rental is separate from your hotel but does reflect on your reputation. We found the hotel and grounds very pleasant and enjoyed the sculptures and lighting . Overall we enjoyed our stay. Dallas Pankowski

AccorHotels certified review
Anonymous Couples - 20/03/2017

No early check-in, no late checkout, no VIP drink: had to ask for each; first to be told NO, then maybe ! Need a serious upgrading in termes of customer service.

TripAdvisor certified review
ceceriri13 Family - 20/03/2017
« Excellent Stay! »

A lovely family vacation with my husband and 5 year old in a quiet, clean and beautiful hotel! The Hotel staff was very friendly and nice (especially the Hostess at breakfast every morning!) Can't wait to go back!

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for the great review ! We are happy to welcome families in our hotel. Our hotel offers plenty of activities ; swimming pool, restaurant and bar, Jet ski and water ski, and a Spa Cinq Mondes for a relaxing moment ! We hope to see you in your next visit ! Regards Mathilde Quality Manager

AccorHotels certified review
Anonymous Friends - 17/03/2017

beds need mattress covers to be softer, towels need to be upgraded to thicker and softer.

AccorHotels certified review
Anonymous Families - 16/03/2017

Everyone at the Hotel was very friendly! We had a wonderful experience and want to come back.

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