Hotel - Mercure St Martin Marina and Spa (closed after Hurricane Irma)
Mercure Hotel Mercure Hotel

Mercure St Martin Marina and Spa (closed after Hurricane Irma)

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4.0/5 716 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 16h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning (Paying)
    • Manual temperature control
  • ST MAARTEEN JULIANA
  • Languages spoken at the hotel
    • English
    • Spanish
  • Reception open 24 hours a day
  • Early check in from 8am
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
  • Gift shop/newspaper shop

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
  • Beach and water sports
    • Boat excursions (Paying)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Jet skiing (Paying)
    • Kayaking
    • Pedal boat
    • Private beach
    • Snorkelling/Scuba diving center (Paying)
    • Water skiing (Paying)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities
    • Billiards/Snooker (Paying)
    • Boules/petanque
    • Horse riding (Paying, Nearby)
    • Quad bikes (Paying, Nearby)
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 10:00-20:00
    • Opening hours : Week-end 10:00-20:00
  • Snack & beverage machine

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

In partnership with the 4-star Mercure St Martin Marina & Spa hotel, the 3rd SXM Festival is set to take place from March 14 to 18, 2018, staging daily music entertainment on site. Book now!

Hotel location

Our rooms

148 comfortable rooms and duplexes in five Creole-style buildings in the midst of a tropical garden. Satellite TV, mini-fridge, safe, telephone, hairdryer, air conditioning and Wi-Fi (paying).

  • 147 rooms
  • 147 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 7 connecting rooms
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Air conditioning
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Telephone
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,406 reviews

Our guest reviews for Mercure St Martin Marina and Spa (closed after Hurricane Irma)

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 716 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
N. Families - 13/09/2017

super

AccorHotels certified review
Beth J. Couples - 11/09/2017
« Wonderful Experience, Wonderful Staff! »

We were at the hotel the week before Irma and the Staff, amenities and location were lovely. We were looking for a relaxed, activity free vacation and Mercure fit the bill. Everyone was helpful and welcoming, answering any questions we had and making dinner reservations as needed. We only hope that everyone at the hotel was safe during the storm. We're certainly thinking of you now.

AccorHotels certified review
Anonymous Couples - 08/09/2017
« I cancelled my stay due to approaching huricane Irma. I was disappointed that Mercure refused any type of refund or credit for my pre-paid deposit »

I have stayed with you before and have enjoyed my stays. However, your inflexible policies regarding cancellation make it less likely I will stay with you in the future. I will likely go back to American chains such as Marriott who have flexible cancellation policies.

AccorHotels certified review
Albert Couples - 23/08/2017
« The Bonds stay in St. Martin »

The airport pickup and dropoff was excellent. The property was perfect for our one night stay. We liked the low key nature of the property. Room was spacious and clean. Balcony was great.

AccorHotels certified review
Anonymous Families - 17/08/2017
« Decent accommodations with lackluster customer service »

The hotel is nice compared to other hotels in the area although the bathroom light is dim and the bathroom could use some updating/maintenance. With the exception of Anne (I believe that's her name), customer service at the restaurant is non-existent. Front desk customer service is "okay" at best. Hospitality is a business where employees need to be especially pleasant and go above and beyond to accommodate guests; that's not the level of service we received during our stay.

AccorHotels certified review
Jack S. V. Business - 16/08/2017
« front desk team, Inn Keeper, restaurant staff have been great ! Well done ;-) »

clean, quiet, comfort and feeling home. please improve the quality of the wifi connection and also the hotel parking always full with a car rental fleet.

AccorHotels certified review
John Solo - 15/08/2017
« 3 Star Hotel »

Generally a good hotel, but I wouldn't say it was exceptional. The pool and service stood out as the bright spots. The room was bland and the value wasn't there.

AccorHotels certified review
Chrishae M. Friends - 12/08/2017
« I am concerned about a lot of things that took place during my stay. »

The day we checked into the hotel many staffs were not pleasant. They later informed me that they did not think we were residing there and apologized. I found such statement to be a disgrace, and wondered how others were being treated. Although the service did improve once many of the staff noticed that I was a checked in customer, I could not get past my first experience.

AccorHotels certified review
Rosani Couples - 10/08/2017
« A bad experience »

I stayed with my husband for a week at the Mercury Hotel and unfortunately I was a victim of misappropriation by someone in the hotel, who at the end of my stay took some valuable clothes from my closet. Upon leaving the hotel, I realized that I had forgotten such clothes in the room, which is why I sent an email to the hotel management, about 40 minutes after the check-out, in which I informed them of the incident and requested arrangements to recover such parts with urgency. However, to my surprise, I did not get any feedback from the hotel management. Two days later, as I returned to the hotel, as part of my journey, I personally questioned the lack of response from the management, and was treated with the utmost disregard, to my complete disappointment. Considering the standard of this hotel, I never imagined that someone inside the hotel could misappropriate their clients' belongings, and even worse that those in charge of the hotel management would be able to completely ignore such a claim.

AccorHotels certified review
Dale B. Business - 07/08/2017
« Nice people, view , room »

Great

AccorHotels certified review
Darla Solo - 06/08/2017
« Amazing »

I came to the hotel to Participate on the pole summer camp 2017 and for me it was an unforgettable experience. The hotel has excellent service, location, food, entertainment, among others. I would definitely stay at the hotel

AccorHotels certified review
Anonymous Families - 03/08/2017

Our stay was very, very nice although we were only there for a couple of days. The rooms were very comfortable. The staff was excellent especially the charming young lady who gave me a pedicure at the spa. It was probably the best pedicure I have ever had.

AccorHotels certified review
Anonymous Couples - 15/04/2017

Very good holidays !

AccorHotels certified review
Anonymous Solo - 14/04/2017

Relaxed stay, good room, nice staff

AccorHotels certified review
Anonymous Solo - 14/04/2017

It was okey. The restrant needs a better menu.

AccorHotels certified review
Anonymous Couples - 09/04/2017

Nice resort, good staff but needs microwaves in the rooms.

AccorHotels certified review
Anonymous Couples - 09/04/2017

We booked through Windstar as this was a one night stay after our cruise. We arrived at the hotel at 10:30 a.m. after Windstar got us off the yacht. It was disappointing to have to wait until 3 p.m. to check in. It would seem that the hotel could plan better for a number of guests arriving from the cruise. We had several bad experiences at the restaurant. we went there for lunch arriving just before noon. Our order was taken at 12:10. But an hour later the staff finally realized that we had not been served and the rest of the people (90% who arrived after us) were eating. Our order had not been given to the kitchen. I will write a blistering review on TripAdvisor.

AccorHotels certified review
Anonymous Solo - 08/04/2017

Alwsys hospitable :-)

AccorHotels certified review
Anonymous Friends - 07/04/2017

Excellent staff in a hotel with a good location

AccorHotels certified review
Anonymous Couples - 05/04/2017

Wonderful stay, comfortable rooms, nice service

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