Hotel - Mercure Lille Metropole Hotel
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Mercure Hotel

Mercure Lille Metropole Hotel

157 avenue de la Marne 
59700  MARCQ-EN-BAROEUL
FRANCE

541 reviews
TripAdvisor Rating Based on 541 reviews
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From 69.00 EUR Non member rate
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h/24
    • Opening hours : Week-end 24h/24

Business services

  • 13 meeting room(s)
See all services

Hotel location

Our rooms

Choose between our two categories of spacious and comfortable rooms: the Standard Room and the Privilege Room offering a wider range of services.

  • 125 rooms
  • 72 non-smoking rooms
  • 28 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,710 reviews

Our guest reviews for Mercure Lille Metropole Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 541 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 08/08/2017

Prima.

AccorHotels certified review
Martin M. Friends - 27/07/2017
« Mercure at its best!! »

Front desk staff welcoming both at check-in and on departure, good inter-personal skills and consideration by the team especially by Remi who tried to eliminate a problem before arrival. At breakfast we again were greeted by a smiling lady who seated us; good array of meats, fruits, cereals and breads as well as excellent coffee and good tea. Our 4th floor rooms were well serviced and spacious and fitted for our needs; good shower room. Lots of parking and 10mins from the centre of Lille was a bonus , overall a very good experience and one we shall certainly do again.

AccorHotels certified review
Ian P. Business - 08/07/2017
« The hotel met my requirements »

Rooms are kept clean and tidy Staff are always helpful

AccorHotels certified review
Marcus Business - 07/07/2017
« Very good »

Almost perfect. Good installation and very nice staff. The only problem I had was the lac of aircon in the Gym. I was obliged to stop running because of that.

AccorHotels certified review
Andy M. Business - 05/07/2017
« Only one thing lacking »

In general really good. You need to be more business orientated though. A proper desk and chair in the room to work at are essential. I stayed in a prestige room and the desk was tiny with a footstool type chair that didn't have a back on it. The bedside clock with an ipod/iphone dock it a good idea but you still have one with the very old 30 connector that hasn't been used for years. I didn't think the extra expense for the prestige room was justified. Other than that really good though. I have stayed at this hotel on and off for 15 years (since it was a Sofitel) and it has always been a nice place with friendly staff. Food and bar are good.

AccorHotels certified review
Anonymous Business - 04/07/2017
« Fine »

Fine

AccorHotels certified review
Hove, E. Couples - 02/07/2017
« hotel and services all run efficiently and pleasant staff »

all as experienced in the past, which is why we choose this hotel if we are in the area

AccorHotels certified review
Barry T. Couples - 24/06/2017
« Good service  »

Check in good - room clean and well equipped- bed comfy - bathroom efficient and check out easy.

AccorHotels certified review
Andy Business - 21/06/2017
« Overall good experience, only room temperature was really hot »

In general I enjoyed the stay. Staffs were excellent, very customer friendly and professional. Service and facilities are outstanding, room clean and spacious. I only struggled with the room temperature. During my stay, the temperature outside was above 30 degrees, and the temperature in the room was quite hot. It seemed that the air conditioning did not work well. Have reported this to the front desk, and they promised to send a technician to look it up while I was away. Upon returning to the room, it seemed that the temperature improved a bit, but it was still too hot.

AccorHotels certified review
Anonymous Families - 06/06/2017
« Mr »

Very good. Only downside is that the ventilation wasn't powerful in the room, the air was quite stuffy at the end of the night.

AccorHotels certified review
Lawrence H. Couples - 06/06/2017
« It was wonderful »

The room was very comfortable and a good size.The staff were very helpful and the breakfast was satisfying.We would certainly stay there again

AccorHotels certified review
Wioletta B. Families - 05/06/2017
« Consistent and values loyal customers  »

We stay here often and know some of the staff who are doing great job and are welcoming. We have appreciated upgrade to the suite as promised.

AccorHotels certified review
Tshimbalanga Business - 02/06/2017
« Monsieur  »

Excellente

AccorHotels certified review
David B. Business - 14/05/2017
« Well-treated in all departments »

I was able to judge the hotel on classic criteria and found it strong on customer service and organisation. I was particularly impressed that an item I forgot in the room was returned by Housekeeping . I have used Mercure for 20 years and this trip reminded me that I have great confidence in Mercure hotels' comfort, good taste and reliability

AccorHotels certified review
Felicia N. Business - 12/05/2017
« Experience was good. It's located in a very urban area with easy access to trains, taxis and walking. »

Service is good. The restaurant food and service is fair. The bathrooms are clean.

AccorHotels certified review
Anonymous Families - 07/05/2017

Very impressed by this hotel and new design. Everything was superb from the beginning to the end. My only issue was with the TV remote which is barely worth mentioning People were really nice at all levels. Breakfast very nice and quality. Please do not change and make sure you keep this quality We will be coming back for sure and we are dropping the Novotel in the centre after this wonderful experience

AccorHotels certified review
Anonymous Couples - 03/05/2017

Nice clean room, super friendly staff, good breakfast, nice restaurant

AccorHotels certified review
Anonymous Couples - 28/04/2017

Enjoyed our stay. Bright and comfortable room.

AccorHotels certified review
Anonymous Couples - 24/04/2017

An excellent welcome after a longer than expected journey. Reception was welcoming, efficient and exremely helpful as my wife is currently diabled. The evening meal in the bar was of high quality and most enjoyable. All in all a very comfortable hotel that I will certainly recommend to fellow travellers.

AccorHotels certified review
Anonymous Business - 20/04/2017

It was excellent from start to finish.

Our most recent 20 reviews
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