Hotel - Mercure Lille Metropole Hotel
Mercure Hotel Mercure Hotel

Mercure Lille Metropole Hotel

4.0/5 656 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Nearby)
    • Shoe shine machine

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h/24
    • Opening hours : Week-end 24h/24

Business services

  • 13 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Our rooms

Choose between our two categories of spacious and comfortable rooms: the Standard Room and the Privilege Room offering a wider range of services.

  • 125 rooms
  • 72 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 28 family rooms
  • 7 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Baby bed
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 2,802 reviews

Our guest reviews for Mercure Lille Metropole Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 656 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Caz Friends - 04/12/2018 AccorHotels certified review
« Hotel far exceeded my expectations »

Perfect. Parking was plentiful and free staff were extremely helpful and rooms were far better than expected.

Noelene L. Business - 04/12/2018 AccorHotels certified review
« perfect as usual »

i love the staff all friendly helpful and accomodating ! small things like remembering my room i like or my eggs at breakfast or my tobasco with my food my VIP welcoming drink perfect rooms nice and clean even the housekeeping so friendly and helpful only thing i was not happy with was the room service menu even though it was well presented and fasr and efficient the food was not nice apparently you changed the menu a few weeks back ...

Ian P. Business - 19/11/2018 AccorHotels certified review
« All my requirements were met »

Staff were very helpfull

C. S. Business - 16/11/2018 AccorHotels certified review
« Top »

Nickel

Roy C. Couples - 14/11/2018 AccorHotels certified review
« Comfortable Stay »

The hotel feels slightly remote from central Lille and is located in the midst of major roads, but despite that it is quiet and comfortable. The rooms are spacious, and the bathrooms are modern and well designed. The reception area doesn't feel very welcoming due to massive space it sits in and the walk to the lifts feels like a corridor to nowhere. Overall though, this is a great location for exploring the region. It's easy to get around by tram, and the staff are very helpful and courteous. I'd stay here again.

Anonymous Business - 09/11/2018 AccorHotels certified review
« Good stay but please change the lampshade! »

Good trip. Excellent welcome at reception. Only negative is that in my room there was a ceiling lamp with paper lampshade located above the desk. The height of the lampshade was about 170cm and being 184cm in height (i.e. not tall for a man) I hit it a number of times when standing up from the desk / moving the chair. Not sure if this is room specific or a generic issue but an easy to fix improvement.

Phil W. Business - 07/11/2018 AccorHotels certified review
« Superior room was clean, large and comfortable. »

I found the superior room large, comfortable and clean. Hotle is well located and the bar area is OK.

A H. Business - 29/10/2018 AccorHotels certified review
« Comforable stay »

Great room

Peter A. Families - 25/10/2018 AccorHotels certified review
« Very friendly and attentive staff »

Your staff were excellent especially "Clara?" who checked us in. We realised it was a "business based" hotel however everyone tried to improve our stay.

Spgroth Business - 15/10/2018 AccorHotels certified review
« Lesaffre CSR Stay »

Was met friendly (and with English) at the front desk. Was given great instructions on the early check out that I needed when I left. The staff was very helpful. At two meals at the bar and several breakfasts, which were all very good. I like the location of this hotel to the Tram as it gave easy access to the Lille City Center. Rooms were very good. Liked the availability of CNN International as it allowed me to keep up to date with news from back home.

Florent K. Business - 11/10/2018 AccorHotels certified review
« great hotel. spacy rooms. fitness equipements. perfect! »

great hotel. spacy rooms. fitness equipements. perfect! but a little bit far from shoping centers. nothing around really close to see.

Brighton, U. Solo - 02/10/2018 AccorHotels certified review
« Friendly staff, well-equipped hotel »

Everything was pleasant with friendly staff

Friends getaway - 28/09/2018 TripAdvisor review
« Yet to have a bad stay here! »

After a long drive the welcome from Sebastian was just what was needed, efficient, pro-active and friendly; this is the man every weary traveller wants to meet. Likewise when we took dinner in the restaurant Sevreine looked after us brilliantly, for a hotel this place has excellent food. We default here as the product is very good, lots of parking and 90 minutes from Calais also with a decent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear cherryplumUK, Many thanks for your reply. Sebastien, Severine and I of course, we appreciate a lot !... We hope to welcome you again for your next stay in our region. With our very best regards. Denis Pierrel General Manager

Martin Business - 27/09/2018 AccorHotels certified review
« Very good »

Very good & efficient check-in & check-out

Dr. M. H. Families - 27/09/2018 AccorHotels certified review
« always good service »

as always : good and friendly service unfortunately bad experience on the parking with 2 slight damages on our rented car. The hotel is informed about the incidents. Dr. Malte H.

Alan C. Business - 13/09/2018 AccorHotels certified review
« Still of a high standard but not as good as before »

The staff are excellent throughout the hotel and make for a very pleasant stay. What let the Mercure brand down was the closure of the restaurant .The breakfast food was not up to standard even when the restaurant reopened. The range available was very poor for what is otherwise a top quality hotel. But as I stay the staff are excellent.

Andy B. Families - 11/09/2018 AccorHotels certified review
« Great »

Friendly staff and nice clean comfortable hotel.

Brian Couples - 09/09/2018 AccorHotels certified review
« great »

great all the people there where great the front receiption was good .

David S. Couples - 09/09/2018 AccorHotels certified review
« Very good. Liked it. »

We arrived early evening very friendly girl at reception nice room good size , restaurant good , staff good Generally very good no complaints

Mel B. Couples - 05/09/2018 AccorHotels certified review
« Good access to Lille and free parking. »

We stayed for the Brasserie, although the hotel was away from Lille centre there was easy access via the tram and lots of free parking. We thought that the evening menu was limited and the breakfast was expensive although you could have an express one of a hot drink, orange juice bread and croissant. The dining room was quite cold in the evening. There is nowhere nearby for alternative eating. We had a Premier room which was quiet with a comfortable bed, a large TV and a Nespresso machine. The shower was excellent. Unfortunately the bathroom door was ill fitting and actually one hinge became detached but this was quickly rectified. Staff were very friendly and the guy on reception was particularly helpful. Also free WiFi.

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