Hotel - ibis Marseille Provence Airport
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Marseille Provence Airport Hotel

4.0/5 848 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • AEROPORT MRS PROVENCE

Leisure and activities

  • Outdoor unheated pool

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Web corner
See all services

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 125 rooms
  • 125 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 8 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 3,325 reviews

Our guest reviews for ibis Marseille Provence Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 848 reviews
No N. !. Couples - 10/08/2018 AccorHotels certified review
« No bad »

As stated above: interesting

Jane Friends - 10/08/2018 AccorHotels certified review
« Great location for an early flight »

very pleasant, great staff and lovely clean room.

Lazycow Couples - 09/08/2018 AccorHotels certified review
« Just so, »

Comfortable, quiet, discreet service,

Mr R. R. Couples - 07/08/2018 AccorHotels certified review
« Not the service level expected and normally received in and ibis Hotel »

We were not very impressed with the following We asked for ice and only received a small amount on every single occasion - on on occasion the receptionist rose their eyes towards heaven as if it was to much trouble. we found some of the staff to have a poor unfriendly and unprofessional attitude towards us. weve stayed in Toulon and Nimes and both Ibis hotels were very good however Marseilles was not at all We arrived back at the hotel for a siesta our room was not made up we mentioned this to the chamber maid who shrugged here shoulders so we went down to reception . the receptionist who called housekeeping , who said that they would sort out. we mentioned that we would wait in the bar if we could be told when room was being cleaned. we were not told or informed so our siesta was late making us late meeting friends that night. The guy in the outside bar was very good though. some of your staff need to understand customer care and how to practice customer care skills as i felt this was very lacking . on Sunday night on our return to the hotel we asked reception for water and were directed to the outside bar, thankfully the nice guy was at the bar. however there was a young woman that was standing there in the doorway with a very poor attitude. Not very professional at all. we would recommend many ibis hotels.but not Marseilles AIRPORT until it sorts its identity and staff member out I will also be writing to IBIS HQ as this type of behaviour should not be allowed to happen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guets, After reading your comments , i would like to give you my sincerest apologies . In our hotel we work for your full satisfaction , which is not the case here . This is a serious matter to me , and the necessary will be done to remind every one , just like our barman did : the essence of service. As a gesture of goodwill , i would like to credit 4000 aclub points in your card. So you can have the possibility to use them . it is my hope that you would give us a new opportunity in the future to renew with your satisfaction. Best Regards Seghir HADJADJI Acoomodation Manager

Roland E. H. Families - 02/08/2018 AccorHotels certified review
« Amazing »

Like a VIP hotel. Best welcome wbest place... We 100% recommand this beautiful causy hotel.... Very nice pool in front of the airport. Very Clean room Thank you for making our vacation beautiful

Our hotel has responded to the review
Our hotel has responded to the review

In one word : WOW ! Thank you for your lovely comments in regards of your stay in our hotel Ibis Marseille Airport . It is very important for us to receive compliments from our guests, we are happies that you liked our establishment and our facilities. We hope to welcome you a next time, Valentin VAILLANT Guest Experience Service

Ouassila B. Couples - 30/07/2018 AccorHotels certified review
« Mrs ouassila b. »

excellent

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour, Nous vous remercions pour votre avis suite à votre séjour à Ibis Marseille Aéroport. C’est avec plaisir que nous découvrons la note que vous nous avez accordé, un grand merci ! En espérant vous revoir très bientôt dans notre établissement. Valentin VAILLANT Guest Experience Service

Eae Families - 28/07/2018 AccorHotels certified review
« Ms »

Great value for Money; easy

Merle P. Couples - 26/07/2018 AccorHotels certified review
« It was fine. »

Room ready, cool on a hot day, very clean and quiet; helpful, friendly staff, a good meal in the restaurant. My husband found the bed uncomfortable and did not sleep well.

Henry Families - 24/07/2018 AccorHotels certified review
« Close as you can get. »

Pool closed unexpectedly, one nutter behind the wheel of the transfer bus balanced by excellent reception staff.

Our hotel has responded to the review
Our hotel has responded to the review

Hi Madam, Thank your for this grateful note in regards of your stay in our hotel. Our swimming pool is opened the summer from 10h until 21h. I wish you a very good day, Valentin VAILLANT Guest Experience Service

Solo travel - 20/07/2018 TripAdvisor review
« Great Airport Hotel »

The Ibis was clean and staff friendly. Nice pool and coffee bar. Great location 2 minutes from airport. Perfect place to stay night before a flight. If in area, will definitely stay again. Easy to get to city as well, just take bus from airport if want an alternative to staying in Marseille.

Our hotel has responded to the review
Our hotel has responded to the review

Hi sir, We would like to thank you for this great review of your stay at Ibis Marseille Airport. It is a pleasure to see that you have appreciated our hotel and our facilities. Yes, our free shuttle from 5am until midnight is a best solution to go to the airport. Have a nice day, Valentin Guest Experience Service

Anonymous Friends - 19/07/2018 AccorHotels certified review
« Quite basic for Ibis usual standards »

The hotel was very clean, the staff very welcoming and friendly. The pool area and bar area were also well maintained, although the food in the Courtepaille restaurant was very disapppointing, very overpriced for a salad, it would benefit from replacing the iceberg lettuce with something more appealing. Definitely not worth 13.50€. I won't be eating there again. But the breakfast was good though! The lift wasn't working properly and every day of my 3 night stay, I had to re-activate my key card because it had stopped working, I noticed other guests doing the same thing. The hotel room was slightly disappointing, the room very small, very basic facilities in the bathroom and no kettle in the room. But having said all of that I had a pleasant stay but it could have been better.

Anonymous Solo - 18/07/2018 AccorHotels certified review
« quick and easy »

everything ok. towels could be better quality, though.

Our hotel has responded to the review
Our hotel has responded to the review

Hi, Thank you to taking the time to write about your stay in Ibis Marseille Airport. It is a pleasure to see that you have spend a good night. We hope to welcome you again, Valentin VAILLANT Guest Experience Service

Mls Couples - 14/07/2018 AccorHotels certified review
« great stay »

Very nice hotel, great dinner. Rooms just fine, could have been cooler.

Our hotel has responded to the review
Our hotel has responded to the review

Hi, We very much appreciate your comments regarding your stay at the ibis Marseille Provence Aéroport. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentin VAILLANT Guest Experience Service

Richard P. Couples - 11/07/2018 AccorHotels certified review
« Good food, convenient for airport »

Very helpful staff, who kindly changed my booking, I had mistakenly booked at Vitrolles. Lovely lady driving the navette. This is the 3 rd time I have stayed with you, I will continue to do so every time I use Marseille airport.

Our hotel has responded to the review
Our hotel has responded to the review

Hi, It is a pleasure to read your comment, very thank you ! We will happier to welcome for the next time. Have a nice day, Valentin VAILLANT Guest Experience Service

Anonymous Couples - 10/07/2018 AccorHotels certified review
« Met all the marks for an airport hotel »

The ibis Marseille Provence Aeroport was a fine airport hotel. Our group enjoyed the easy reservation and check-in, as well as the bar, restaurant, and free shuttle to the airport. The staff was friendly throughout. The only issue was poor air circulation in our guest room that left it feeling hot and stuffy even when the air conditioning was on its strongest setting.

Our hotel has responded to the review
Our hotel has responded to the review

Hi, We very much appreciate that you have enjoyed your stay in Ibis Marseille Airport. Thank you for this comment which grateful our staff and our facilities. We are sorry for the inconvenience with your air conditioning, in case, we have fan at the front desk to help you to spend a good night =). Have a nice day, Valentin VAILLANT Guest Experience Service

Ky K. Business - 05/07/2018 AccorHotels certified review
« Nice !! »

Crews were impressively kind and nice.

Anonymous Couples - 03/07/2018 AccorHotels certified review
« Excellent location, good value. »

Excellent location, good value. The rooms were very small and basic, but adequate. We even had a nice view from our room. Restaurant was also adequate. The staff were excellent.

Anonymous Business - 02/07/2018 AccorHotels certified review
« Convenient location and attentive staff. »

The bathroom door hinges squeaked which was disruptive during the night.

Linda R. Business - 02/07/2018 AccorHotels certified review
« We were a group of thirteen and everyone was happy with the service. »

It was very pleasant. The shuttle service from Marignane is a great feature. The staff is extremely helpful and cordial.

Josette Couples - 30/06/2018 AccorHotels certified review
« Short stay »

Stayed there several times. Staff friendly, good for a short stay. Do not appreciate having to walk to hotel when flight lands after midnight.

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