Hotel - ibis Mainz City
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Mainz City Hotel

4.0/5 762 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 71.00 EUR Non member rate
From 67.45 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Cash machine  (Nearby)

Leisure and activities

  • Jogging track  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

You're sure to get a good night's sleep at the ibis Mainz City hotel: All 144 non-smoking rooms are air conditioned, soundproofed and have innovative Sweet Bed by ibis beds. Amenities include a desk, free WIFI and TV with a wide range of Sky channels.

  • 144 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 8 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Direct dial telephone
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 317 reviews

Our guest reviews for ibis Mainz City

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 762 reviews
Darren Couples - 07/08/2018 AccorHotels certified review
« Very pleasant stay »

Hotel was great but the location was fantastic near the old town and the river

Robert B. Couples - 03/08/2018 AccorHotels certified review
« Very happy with personnel. Great location. »

Everything was great .

Anonymous Business - 23/07/2018 AccorHotels certified review
« alles gut »

Alles prima

Hannelore Solo - 05/07/2018 AccorHotels certified review
« Stream of cold air can't be turned off »

I had enjoyed a previous stay at the Ibis Mainz City , but things obviously have changed. Pro: Customary Ibis-standard as expected: everything clean and functional. Convenient location three minutes’ walk from S/Regional station „Römisches Theater“ Very friendly staff!! Con: For me a k.o. factor The fixtures of an original A/C are still there, but have obviously been out of use for some time and been replaced by a huge blade-shaft up in the wall at the side of the bed. And from there a steady stream of cold air , at least in the summer, is blown right onto your bed and towards the table day and night. I adressed the point in a talk with a staff member: yes, they are aware of the issue, and they expect something to be done that will blow the air in a different direction to make it less uncomfortable - but there will NOT be a way to turn the air off or on on an individual basis. Really sad, but I have now had to cross the Ibis Mainz City off my list... Something else was deplorable: The Ibis „Well-feel“ bed in this location had a rubber sheet under the bed-linen, which made it feel somewhat uncomfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. L., Thank you for taking the time to tell us about your experience at the ibis Mainz City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.Since one week we have started to renovate our rooms.Ventilation in the room as well in the Bathroom is one of our topics.We will put an adjustable air grid so you can regulate the direction of air blowing. Some words to the rubber sheet. This is because of hygienic reason. Otherwise we would need every month a new mattress. Dear Mrs.L., if this is the issue not coming back please inform us (h1…)before your arrival we can put off the rubber sheet for you. We would like to invite you after renovation to try and share your experience with us. Finally we appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Greetings from beautiful Mainz, Ümit Alis General Manager

John M. Couples - 27/06/2018 AccorHotels certified review

Friendly efficient staff. Clean rooms comfortable beds.

johndT4221FR Family - 03/06/2018 TripAdvisor review
« Good Location »

The hotel is ideally situated in Mainz. It is close to the river and many restaurants. The room size is good but the air conditioning was barely adequate. We had two rooms and neither shower had anti-scalding valves. The staff was very friendly and the breakfast was good.

Balazs14 Family - 12/01/2018 TripAdvisor review
« Very nice hotel »

Reception check in very fast, personnel very friendly. Room was spacious for three persons. In the morning we had an amazing breakfast with great selection of food and beverages. Parking site next to the hotel.

Couples - 29/12/2017 TripAdvisor review
« Vacation »

Everything is more than adequate. Even though there were few guests, there was a full breakfast. The waffle maker works better than the one in Berlin near KaDeWe, The hotel is close to the Frankfurt airport and one of the reasons we book a room here. In 40 minutes we were able to be at the check-in counter.

Solo travel - 14/12/2017 TripAdvisor review
« Ibis Mainz »

Very good hotel. Pleasant, professional, helpful staff. Great location. Easy access to local transportation and convenient to Frankfurt Int'l Airport. Numerous local dining options, including a great local brewpub.

Family - 07/12/2017 TripAdvisor review
« Ibid mainz »

Staff are wonderful. Rooms are clean, basic. Would be nice if morning coffee was free or discounted rate. Great location, short walk to markets and old town, train station. Used this hotel the last four years.

Business - 21/11/2017 TripAdvisor review
« okay »

Big room but small bathroom. The bathroom should be renewed as it was old. The heating system was loud and the tv control was not working. We asked for hot water to warm the food baby but the water was not warm...

Business - 08/11/2017 TripAdvisor review
« Just Ibis. You know what you paid for. »

My stay at Ibis Mainz was ok. Nothing special. Nothing bad. Everything seems to be predictable, service at the average level, a little bit poor choice of food. The only issue was a quality of room service (cleaning). No special privileges for platinum members, but it is often practiced at Ibises. To be clear - I recommend this place. Great location, kind staff, acceptable prices. If you know, what ibis means - don’t hesitate to visit Ibis Mainz.

Business - 04/11/2017 TripAdvisor review
« Noise of house keeping staff unbearable. Room next to housekeeping »

Stayed here last weekend ,as always I enjoyed my stay in mainz. I always get a comfortable quiet room but this time my room was located next to housekeeping storage area. Every morning from 7am and on through the morning the cleaning staff made it impossible to sleep in dreadfull.

Family - 03/11/2017 TripAdvisor review
« Very good comfortable hotel close to the old town of Mainz »

I stay here frequently and always have excellent service. Good room with good shower, good location and the breakfast is substantial. The staff are always pleasant and helpful with any requests and the value is very good.

Couples - 25/10/2017 TripAdvisor review
« Welcoming and efficient »

This ibis lived up to the usual high standard of the ibis hotels; they are the go-to brand of my husband and me when we travel in Europe. It was in a very good location, a few minutes from the River Rhine and the Old Town with the Cathedral, Gutenberg Museum and other sights. We were given a friendly welcome, and the rooms were spacious, clean, modern and comfortable. Every day of our 5-night stay the rooms were cleaned promptly in the morning, which was super-convenient and not something we take for granted in hotels. The usual supremely comfortable ibis beds - bliss - and the rooms were quiet, so we always enjoyed a good night's sleep. We love the no-fuss convenience of the ibis hotels, and this one was thoroughly enjoyable. An easy 5 stars.

Anonymous Business - 09/09/2017 AccorHotels certified review
« friendly people, great service »

I'm always very satisfied with that hotel, people are friendly, the service is perfect.

E F. Couples - 29/08/2017 AccorHotels certified review
« The location of the hotel is excellent »

The staff were all very friendly and the location was fabulous for the old town, Wine Festivsl and Rhein.

Anonymous Solo - 28/08/2017 AccorHotels certified review
« Adequate but uninspired »

Staff at reception vary a lot: some are helpful, others are unfriendly and unhelpful. Breakfast was mediocre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L., Thank you for taking the time to tell us about your experience at the ibis Mainz City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have already shared your compliance with our staff.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ümit Alis General Manager

John M. Solo - 16/08/2017 AccorHotels certified review
« Service Good »

Service was as good as usual which is why I always return. Problems were dealt with quickly and to the satisfaction of both sides.

Peter Families - 15/08/2017 AccorHotels certified review
« High value to price ratio. »

Wel organised. Superclean. No nonsense comfort. Perfect location for leisure vizit to Mainz.

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