ibis Chateauroux 3 stars

Customer review rating (ALL Rating) 4.0/5 637 reviews

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Description

Hotel extras

  • Hotel in the city center, 5 min from the train station

  • Private paying underground car park

  • 24-hour reception

  • Web Corner and free WIFI throughout the hotel

  • Safe in each room

Our accommodation(s)

Room

Standard Room with 1 double bed

  • 2 persons
  • 19 / 204 sq ft
  • Bedding 1 x Double bed(s)
  • Views: City View

Hotel location

ibis Chateauroux

16, rue Victor Hugo
36000 CHATEAUROUX
France

GPS:46.811706, 1.694008

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

BAR

Non contractual photo

The Bar : a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  637 reviews

TripAdvisor Rating  3.5/5  426 reviews

Well located

Customer review rating 3.5/5

Eugénie Business - Confirmed reviews ALL

Ibis being refurbished, the stay was not so nice. The usual coffee machine was broken. When we asked for a herbal tea as a welcome drink, the receptionist disappeared about 5mns to reappear with 2 cardboard cups, one in the other because of the heat, of 10cl. We gave up the 2 other welcome drinks. Apparently breakfast of 12euro + was served on a tray, room by room, and the coffee was served in the same cups. I asked if they had a teapot, surprised look, no, no idea were the teapots could be. Breakfast outside the hotel was cheaper and more convenient.

Dear Agnes Twin H., Thank you for taking the time to tell us about your experience at the ibis Châteauroux. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erica S, Manager Ibis Chateauroux

MAD

Customer review rating 0.5/5

Janton Friends - Confirmed reviews ALL

I am not satisfied, as being French living in France, I do speak French. How can you be in such a vulgarity. and ungratefulness toward French hospitality! You lost my clientele!

Bonjour M. F.. Je suis désolée que vous n'ayez pas eu une bonne expérience dans notre établissement et je suis décontenancée par votre commentaire que je prend très au sérieux. Que s'est il passé avec notre équipe de réception pour vous donner cette impression ? Notre équipe est présente 24H/24 à l'accueil, parle Français et anglais en niveau débutant mais ils comprennent les phrases de la vie hôtelière courante. Pourriez vous m'en dire plus sur le problème que vous avez rencontré afin que je puisse y apporter une correction ? Vous en remerciant par avance, Cordialement, Erica S, Manager Ibis Chateauroux

Well plac3d for City Centre

Customer review rating 4.5/5

Bob Couples - Confirmed reviews ALL

A very warm welcome by hotel staff. Facilities basic but adequate. Very well placed for city centre.

Nice room, I slept really well.

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

A central location, but I needed a heads up about the parking. I drove down 3 levels before seeing the barriers preventing me parking there. So I went up a level and parked in a space I probably should not have used. Escaped up to the street, via a stinking bottle strewn staircase. I had to heave a bent metal door open. Past a drunk on the pavement. Then walked round to find the entrance to the Ibis Hotel that I had seen from my car. Your receptionist was helpful, he took me down to level -2, then level-3 to show me where the button was to speak to the Ibis Hotel. So not a good impression but it got better after that. I liked the free hot drinks machine. Breakfast room was fine. I Continued my drive to Dieppe. Why did the Ibis Hotel near the A20 close?

Thank you for taking the time to let us know about your experience. We apologize for the confusion regarding parking and understand your concern. We strive to make our guests feel welcome and comfortable when staying with us, and we regret that this was not the case during your visit. We appreciate your comment about our complimentary hot beverage dispenser and our breakfast room. Regarding the closure of the Ibis hotel near the A20, we unfortunately have no information at this time as to the reasons for this closure, but we thank you for bringing this matter to our attention. Thank you again for taking the time to review our hotel. Chloé reception

Well located

Customer review rating 3.0/5

Guest Solo - Confirmed reviews ALL

The room 501 is okay for a short stay. Unfortunately the bathroom was smelling of sewage. The bed 🛌 is 👍 okay.

Good evening, Thank you for taking the time to give your opinion on our establishment. Thank you for your comment regarding the bedding. We are sorry that you experienced bad odors in your room. We are happy to tell you that our hotel is currently undergoing renovation and we hope to be able to serve you again so that you can give us your opinion again. The Ibis Châteauroux team

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Other web-users rate our hotel

  • 190 reviews 8/10 Location
  • 302 reviews 5.6/10 Room
  • 210 reviews 8.1/10 Service
  • 138 reviews 8/10 Breakfast
  • 94 reviews 4.3/10 Cleanliness
  • 85 reviews 2.9/10 Amenities
  • 76 reviews 1.8/10 Vibe
  • 41 reviews 4/10 Value

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