Hotel - Novotel Birmingham Centre
Novotel Hotel Novotel Hotel

Novotel Birmingham Centre Hotel

4.0/5 1,584 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
    • Polish
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 148 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 6,332 reviews

Our guest reviews for Novotel Birmingham Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,584 reviews
Kevin Couples - 17/07/2018 AccorHotels certified review
« Average »

Room was stuff and therefore was unable to sleep well. Double room not stocked with sufficient towels. Minor stuff but fundamental.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin F., Thank you for taking the time to tell us about your experience at the Novotel Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your comments and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Hawkins Guest Services Manager

R.t.b. Families - 17/07/2018 AccorHotels certified review
« Good staff made it enjoyable. »

Very busy outside, but understandable being a Saturday night and its location.

Steven B. Couples - 17/07/2018 AccorHotels certified review
« Mr »

Nice enough hotel but surprised at how basic the room was - no water in rooms, no USB port, small tv, heating/aircon very little control over - often budget hotels (like ibis) offer better than that. Also room had dirty sheets and towels! Room comfortable tho.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven B., Thank you for taking the time to tell us about your experience at the Novotel Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your coments and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Hawkins Guest Services Manager

Mark D. Families - 17/07/2018 AccorHotels certified review
« Great stay »

Comfortable bed Quiet cool room Good food Great value

Pauline Couples - 16/07/2018 AccorHotels certified review
« Pretty good stay »

Room very nice and spacious All staff pleasant and hardworking Busy Saturday night- bar area v small and understaffed. Breakfast buffet enjoyable but understaffing meant not all items were replenished quickly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pauline P., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with regards to the staffing levels. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Anonymous Business - 16/07/2018 AccorHotels certified review
« Nice hotel - needs improvement on certain aspects »

The Night Staff, 1 waitress, 1 kitchen staff, 2 bar tenders are brilliant and I told the hotel manager this. However, If you don't mind being ignored when you come down for breakfast every morning you are there and witnessing 2 members of staff having a disagreement about whether to put milk out or not, this is the place for you. Rooms are clean and tidy, but the loo takes you back to being in hospital when the experience was not as pleasant. Maybe some updating to a more comfortable situation....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nel T., Thank you for taking the time to tell us about your experience at the Novotel Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your comments and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Hawkins Guest Services Manager

Jeremy I. Couples - 16/07/2018 AccorHotels certified review
« Good clean room with excellent facilities »

Relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeremy I., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Anonymous Business - 16/07/2018 AccorHotels certified review
« Comfortable and convenient. »

On an otherwise really hot evening, the room was quite and comfortable. Consequently, I got an unexpectedly good night's sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark W., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Anonymous Business - 16/07/2018 AccorHotels certified review

Clean and very well run hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. Siobhan, We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Diego Business - 16/07/2018 AccorHotels certified review
« After the first experience, it will not be the last! »

From the same moment I got in to the Hotel the service was impressive, employees were very friendly and the ones who were able to speak spanish made my life even easier. Every time I will go to Birmingham for work I will choose Novotel and will be an ambassador.

Anonymous Families - 16/07/2018 AccorHotels certified review
« Great location and very comfortable stay. »

Good stay with extremely professional staff. Lovely welcome at reception and very good customer service at breakfast. Clean room and fabulous choice of fresh and tasty food at breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer D., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

John Couples - 15/07/2018 AccorHotels certified review
« Birmingham Novotel »

The hotel and room were comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John S., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Hawkins Guest Services Manager

Stuart Solo - 15/07/2018 AccorHotels certified review
« Wonderful weekend »

Great reception, excellent location, wonderful room. All the staff were very helpful and went out of their way to help. Room was sparkling, excellent services with a comfortable bed and a powerful shower with never ending hot water. Thoroughly recommended

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart E., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Vg Business - 15/07/2018 AccorHotels certified review
« rooms are outdated »

room was horrible! separate toilet and bathroom with very old decor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vivek G., Thank you for taking the time to tell us about your experience at the Novotel Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your comments and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Hawkins Guest Services Manager

Mr L. B. S. W. H. A. D. Families - 15/07/2018 AccorHotels certified review
« V good »

V good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda B., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Hawkins Guest Services Manager

Anonymous Business - 14/07/2018 AccorHotels certified review

Nice room noisy deliveries at 6am

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gwendolyn L., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share all your comments with our teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Lmb Business - 13/07/2018 AccorHotels certified review
« Very helpful friendly staff »

Fine. Nice staff good breakfast. No concerns good hotel for business customers near office although Broad Street going downhill with closed shops and roadworks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leanne B., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Ali Business - 13/07/2018 AccorHotels certified review
« Good room nice staff »

It was for one night. Check in was easy. Room clean and cool. Bed comfortable. Shower good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alison R., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Couples - 13/07/2018 TripAdvisor review
« enjoy birmingham »

A well placed , modern hotel in the centre of birmingham - a short stride from the City of Birmingham Symphony Hall and public transport links to other attractions e.g Botanical Gardens.Strolling along Broad Street itself is interesting and many restaurants can be reached on foot. . The Town Hall and Municipal Library ( biggest in Europe ) can easily be reached as can bus services to other parts of the City. New Street Station is also a short walk away.. A very convenient hotel from which to enjoy the attractions of this vibrant city.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Lisa Hawkins, Guest Services Manager

Penny Business - 12/07/2018 AccorHotels certified review
« fine »

The room was clean and everything worked - it wasn't plush but then the price wasn't either so I was fine with it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Penelope C., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

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