Hotel - Novotel Birmingham Centre
Novotel Hotel Novotel Hotel

Novotel Birmingham Centre Hotel

4.0/5 1,618 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
    • Polish
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 148 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 6,576 reviews

Our guest reviews for Novotel Birmingham Centre

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,618 reviews
Snon Business - 11/10/2018 AccorHotels certified review
« Dated decor but ok for 1 night »

Staff pleasant and helpful but hotel is dated and needs investment

Anonymous (. F. L. Business - 10/10/2018 AccorHotels certified review
« Very expensive for what was supplied »

For £200 a night I expect clean towels and a quiet room without the sound of drilling. I expect bottled water, comfier pillows and I expect a fast service on checkin and checkout. I had booked through a conference site and even though I did not have breakfast I was charged a bed and breakfast rate, the breakfast part of which I was informed was not refundable! Given the room price hike you charged, this is disgraceful. Also, only after requesting twice was I allowed a late check out without incurring an additional fee.

Anonymous Business - 10/10/2018 AccorHotels certified review
« Very good service, staff very helpful. »

Very good, staff and service first class. Reception staff very efficient.

Mrs J. B. Couples - 10/10/2018 AccorHotels certified review
« A little disgruntled. »

I rang the hotel direct in August to make two bookings, one for Saturday 6th October and one for 17th November. I requested a room at the back of the hotel where it is away from the road noise as I don't sleep very well and we have used the same room several times. I was assured that the room had been reserved for us on both occasions but when we arrived the room was already taken. We were given another room qiute nearby but when we went in the room was made up for 4 people with the sofa bed ready so we had nowhere to sit. I asked if someone could come to sort it out but in the end we had to do this ourselves which I don't think we should have had to do. We have stayed in this hotel many times and have always been totally satisfied but I felt a little let down on Saturday. I have never made a complaint before as we have never had cause to do.

Anonymous Families - 09/10/2018 AccorHotels certified review
« Staff fantastic, room not to standard »

Staff were really amazing, but the room didn’t have enough towels for the occupants, the toilet seat was broken and the toilet room smelt of urine.

Rr Couples - 09/10/2018 AccorHotels certified review
« The room was very nice but not the customer service. »

The room was excellent and had all the facilities I would expect. It had great room service and food. The price was reasonable. The customer service was unpleasant however at the reception. I was very kindly given a complementary late check out and when it came to check out the next day I was required to pay. I was unhappy to be made false promises and very much appreciated the kind gesture from the receptionist. It was handled badly by the receptionist on the next day who quite bluntly and unapologetically commanded us to pay for the late check out.

Robert B. Families - 09/10/2018 AccorHotels certified review
« Mr »

Hotel was fine, the noise outside was terrible. Car horns all night, until after 5 am. Other guests were also complaining in the lobby on checkout. 3 of us had a very poor night's sleep.

Gwyn Couples - 09/10/2018 AccorHotels certified review
« Good service, large and pleasant room and good breakfast »

We enjoyed our stay very much but did not appreciate several groups of guests using the corridor calling to each other as if still on Broad Street. It’s not good at any time but especially in the early hours. If staying again we would require a quieter part of the hotel.

Iyad H. Business - 08/10/2018 AccorHotels certified review
« Bed sheets are dirty »

Bed sheets are dirty and stayed 3 days without changing the sheets !!!! Bed sheets need to replaced with CLEAN ONES EVERYDAY. Bed sheets have dark dirt and the room smell not clean.

Dave Business - 08/10/2018 AccorHotels certified review
« Nice room, poor checkout eperience and expensive bar »

The room was decent although I do not like the separate toilet to the bathroom. My biggest issue was checkout the following morning. Not enough staff, large queue, the woman I dealt with was abrupt and said my invoice would be mailed to me. I asked the amount that was being billed and that appeared to be a big deal. Why would I leave a hotel without knowing what the bill was?! The email with the bill never arrived and I chased it up today - 3 copied subsequently arrived by mail

Jonathan M. Business - 08/10/2018 AccorHotels certified review
« Mid week at Birmingham Novotel »

2 nights, three days at Birmingham Novotel on business in Birmingham city centre.

Kellianne G. Business - 08/10/2018 AccorHotels certified review
« Below standards »

Car Park not sign posted well. Paying for parking when you are staying at the hotel is scandalous . Nobody to advise you need your card to activate the lift when inside, old dated rooms , awful low standard pillows , food - temperature at warm and not great food for what you charge

Sonya W. Families - 07/10/2018 AccorHotels certified review
« Ms »

The beds were comfortable. Facilities were ok.

Anonymous Business - 07/10/2018 AccorHotels certified review
« Very good »

What a hotel has to be

Linda W. Business - 07/10/2018 AccorHotels certified review
« It was unstressful and fulfilled its purpose. »

Room was clean and spacious. Bed was comfortable. Staff were polite. I have no complaints.

Dr J. B. Families - 07/10/2018 AccorHotels certified review
« Good hotel for the city centre »

Better breakfast than I expected. Good service. Very polite staff. Comfortable, quiet room with working AC. Everything needed for a good overnight stay.

Nigel Solo - 06/10/2018 AccorHotels certified review
« OK but pricey and a few niggles »

Room was fine, fairly spacious, decor has been criticised for being 1980s but I don;t care when I am asleep. Breakfast was acceptable but the hot offer was all lukewarm as were the plates at 7 am. (The plate heater was switched on, but the great pile of plates was out of the top, in the cold air.) Fried eggs cooked hard as they ahd been in teh hot tray for ages.

Roy B. Families - 06/10/2018 AccorHotels certified review
« Comfortable stay for whole family, including the dog. »

Very good, great location, comfortable accommodation.

Jayne B. S. Business - 06/10/2018 AccorHotels certified review
« Great value , great location and on site secure parking »

Everything was of a good standard, no issues

Nick Business - 05/10/2018 AccorHotels certified review
« Adeqaute »

Basic hotel - tired decor but efficient, clean and reasonable friendly service

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