Hotel - Novotel Birmingham Centre
Novotel Hotel Novotel Hotel

Novotel Birmingham Centre Hotel

4.0/5 1,595 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
    • Polish
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 148 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 6,385 reviews

Our guest reviews for Novotel Birmingham Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,595 reviews
Aj Families - 11/08/2018 AccorHotels certified review
« Outdated »

Staff were all very pleasant but hotel is gloomy and outdated. Parking very inconvenient as no lift from parking to floors. They said this was a family room but once sofa beds were opened there wasn’t room to move.

John C. Couples - 10/08/2018 AccorHotels certified review
« A few failings partly redeemed by good staff. »

Problems: on 2 of our 3 nights only given 1 bath towel. Sorted as soon as we pointed this out. On last morning happened to look behind sofa to find a crisp packet and used tissues. Room clearly not cleaned properly after previous guests. When we mentioned this at checkout the receptionist waived our parking charge which we thought very generous. Shower leaked onto bathroom floor. All reception staff we dealt with were excellent.

Jon42 Solo - 09/08/2018 AccorHotels certified review
« Nice Stay »

No issues or problems, staff encountered pleasant and polite.

S E. Couples - 06/08/2018 AccorHotels certified review

Good weekend Friendly hotel close to waterfront attractions

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon E., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Pauline C. Families - 06/08/2018 AccorHotels certified review
« Nice hotel within easy reach of Birmingham centre. »

Hotel very nice, however, the room we were allocated was too near to the noisy Broad Street and consequently we didn’t get too much sleep.. Will have to look for alternative accommodation in future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pauline C., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive feedback. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry you had a disturbed nights sleep, if you do decide to stay with us again then please request a room on a high floor and the quieter side of the hotel Thank you again for sharing your experience, and we do hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Katerina Couples - 05/08/2018 AccorHotels certified review
« Very well located. Satisfactory stay »

Spacious room for 2. It had a queensize bed and a sofa. Very nice bathroom with a good shower. Relatively clean. Good breakfast buffet, attentive reception. Very well located, close to the canal for walking, close to good restaurants and bars. The only thing that was annoying is that the maids forgot to leave towels for 2 people every time they cleaned the room! We had to ask for a second set every day. I would stay there again though next time I am in Birmingham.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katerina S., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team- especially housekeeping with regards to the towels. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, lisa Hawkins Guest Services Manager

Yan W. Families - 05/08/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} w., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Hawkins Guest Services Manager

Alex Couples - 05/08/2018 AccorHotels certified review
« Nice from the outside but rooms are shabby »

Staff member who greeted us was a very nice man, the lobby of the hotel looks really good but I was very let down by the quality of my room considering how much it cost. It felt very dated and small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alex S., Thank you for taking the time to tell us about your experience at the Novotel Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your comments and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Hawkins Guest Services Manager

Bernard Business - 04/08/2018 AccorHotels certified review
« Good mattress, and good room. »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernard M., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Maria Friends - 03/08/2018 AccorHotels certified review
« Great stay »

I was upgraded for an executive room with a Nespresso coffee machine. That was great. The bed was super-comfortable and the room very spacious. Breakfast was diverse and tasty, but several items were not being replaced - probably because I had breakfast half hour before it closed but still. However, overall, really good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Ines V., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Francesca N. Business - 03/08/2018 AccorHotels certified review
« Excellent hotel »

Very enjoyable. Staff always helpful & friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francesca N., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Pauline Business - 02/08/2018 AccorHotels certified review
« REV »

Very happy to stay at a conference. Got a little confused leaving my room and ended up going down the wrong stairs on first day. signing could be better. Great food. Great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pauline G., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Mr K. M. Families - 02/08/2018 AccorHotels certified review
« Satisfied »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kamal m., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Sk Families - 01/08/2018 AccorHotels certified review
« Rather nice and pleasant »

Receptionists were reasonably friendly. Room was rather spacious and nice. However, beds for kids were not comfortable and could feel the spring in the mattresses - not even as good as those at Travelodge. Sink in the bathroom smelled whenever water went through it. The breakfast choices were quite good although these were not as good as those at Novotel Bristol.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shia Ping K., Thank you for taking the time to tell us about your experience at the Novotel Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your comments and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Hawkins Guest Services Manager

David H. Couples - 01/08/2018 AccorHotels certified review
« Adequate »

It was only a short stay but the hotel was ideally located and the room adequate. The only issue I had was the shower door leeked and the night manager was a bit blunt when we came into the hotel at midnight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David H., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with regards to the shower and night manager. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Hawkins Guest Services Manager

K L. Families - 31/07/2018 AccorHotels certified review
« Perfect location for this particular weekend »

Very pleasant and just right for our needs on this particular weekend. Only issue was parking, we knew that the hotel had it's its own parking but there was no signage to say that the entrance to it was automatic opening. When we got there and the parking gate was shut we assumed it was out of order. We found alternative parking further away but slightly dearer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kieron l., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team and have taken note of your comments with regards to the car park. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

David Families - 30/07/2018 AccorHotels certified review
« Good but need to work on allergens »

A very pleasant stay, convenient location and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David H., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive feedback. I will share your comments with our team especially with regards to the allergens and communication of. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon Sincerely, Lisa Hawkins Guest Services Manager

Alex Business - 28/07/2018 AccorHotels certified review
« Nice clean rooms, expensive parking. Menu could be better. »

My stay was pleasant and room was clean, tidy and comfortable. The restaurant had an already limited menu in my opinion and then in the second night a lot of items were unavailable. The car parking is so expensive and I think the costs should be made clearer on the website.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandrakatemary R., Thank you for taking the time to tell us about your experience at the Novotel Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your comments and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Hawkins Guest Services Manager

Mr K. Couples - 27/07/2018 AccorHotels certified review
« Lovely hotel in a great location »

Loved it room great. Was unusual having toilet separate but we appreciate age of building. Cistern filled slow but again we appreciate we were on 6th floor. Loved cold fridge and room air con was great especially being 28 outside.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew k., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

C Business - 27/07/2018 AccorHotels certified review
« No bath towel »

There was no bath towel in my bathroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cybil C., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team especially housekeeping with regards to the towels. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon Sincerely, Lisa Hawkins Guest Services Manager

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