Hotel - Novotel Birmingham Centre
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Novotel Hotel

Novotel Birmingham Centre Hotel

70 Broad street 
B1 2HT  BIRMINGHAM
UNITED KINGDOM

1,439 reviews
TripAdvisor Rating Based on 1,439 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  GBP
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • French
    • Polish
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 148 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • WIFI in your room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 4,786 reviews

Our guest reviews for Novotel Birmingham Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,439 reviews
AccorHotels certified review
Anonymous Families - 22/07/2017
« Mr V Prabhu »

Good

AccorHotels certified review
Debbie Families - 22/07/2017
« Enjoyable »

Great location, lovely room. Unfortunately loud music could be heard until quite late.

AccorHotels certified review
Steffan Families - 22/07/2017
« Relaxing and pleasent »

We had a great nights sleep. Good breakfast. Great service. Glad we could keep the car in the the carpark until we left in the afternoon 😄

AccorHotels certified review
Bro12 Business - 21/07/2017
« Bro12 »

Warm welcome, great room but breakfast routine the following morning was not explained or enough staff to cater for everyone.

AccorHotels certified review
Alexander Families - 21/07/2017
« Ideally located for sights »

Clean, bright hotel building site next door bit noisy.

AccorHotels certified review
Clair S. Couples - 21/07/2017
« Very nice »

The staff arexakways there if you need anything and everything was clean n tidy

AccorHotels certified review
Ripped O. G. Business - 21/07/2017
« Rip Off »

First you don't send me my invoice as promised and I have to, yet again, phone you in order to get it sent. Then you rip me off £3.50 for a glass of soda water. Won't be returning.

AccorHotels certified review
Paul S. Business - 20/07/2017
« dr »

clean, quiet, friendly staff

AccorHotels certified review
Anonymous Business - 20/07/2017
« sleep & shoer good - breakfast inedible »

Very friendly & helpful staff who understood my love of coffee and immediately provided me with plenty for the room! The firm bed and shower pressure were excellent. Unfortunately I couldn't find the aircon 'off' switch but had the windows open anyway. The bath was a bit odd - very narrow at the sitting end and I couldn't put my arms by my side - very cramped. Generally the room was fine and I was very comfortable. A good night's sleep and hungry for breakfast but really disappointed - it was awful! Dried up scrambled eggs, leathery bacon and sausages sitting in a dish of grease - the toast was OK. Just glad I was only 'stung' for £9.95 - neither that or the £13.95 full price is acceptable for what I was presented with. I would suggest sticking to uncooked breakfast or get a chef/cook making to order for £14 price tag. I will stay again but will eat elsewhere

AccorHotels certified review
Russell H. Business - 20/07/2017
« comfortable rooms, good facilities »

From check in to departure - everything was spot on. Rooms, whilst nothing special, are spacious and comfortable. Breakfast was excellent, and the facilities are very good. Hotel is ideally located to the bustling night life around Brindley Place and Broad Street.

AccorHotels certified review
Maddi Business - 20/07/2017
« Comfy bed  »

Clean comfy with central location

AccorHotels certified review
Minesh P. Couples - 19/07/2017
« Brilliant  »

Excellent customer service, great facilities in the room and hotel, great location and an amazing breakfast.

AccorHotels certified review
Anonymous Business - 19/07/2017
« Poor food  »

Hotel is in a good spot but I doubt I would return as the room service menu is extremely limited and the breakfast was one of the worst I have come across.

AccorHotels certified review
Anonymous Business - 19/07/2017
« Refreshing, comfortable and all too brief »

The staff were extremely helpful and very organised. I also very much like Novotel's 'green' approach.

AccorHotels certified review
Advised Couples - 19/07/2017
« Generally good »

The experience at the hotel was much as I had expected, clean rooms, good breakfast, helpful staff. My issues were a disconnect between the information I had by email before my stay and what information was provided by the staff on reception. It seems that they assumed I knew things that I didn't about my chosen upgrade for example so perhaps a learning point for them?

AccorHotels certified review
David H. Couples - 18/07/2017
« very efficient and helpful staff »

late check-in without any delay - room upgraded on request. Room was clean and met our requirements. The staff were very helpful. We liked the pots for coffee and tea brought to breakfast table to save time on top ups, we didn't like the slow service for items ordered from breakfast menu e.g. omelette vs. readily available items from buffet

AccorHotels certified review
Avi Families - 18/07/2017
« Horrible »

The water in the bathroom smelled really bad

AccorHotels certified review
Dan Families - 18/07/2017
« Disappointed »

Requested on booking 2 inter-joining rooms. I understand that these cannot be guaranteed, but when we arrived, we were told it was impossible to have inter-joining rooms. 3 minutes later, after some pleading on our part, we were given inter-joining rooms. We appreciate the effort that the receptionist went to in arranging this but, why did she lie in the first place? Why not say, "let me see.." When we got to the rooms, one had a toilet that someone had very clearly had a cigarette in recently. As my son has chronic asthma, it was impossible to consider using it but as we had had such trouble getting the inter-joining rooms in the first place, we didn't want to swap. The general cleanliness of the room was poor - cup stains on the surfaces, rubbish and debris behind the sofa (when we moved it to make up one of the beds). We phoned and asked for housekeeping to make up a bed and clean the surfaces. When we returned the surfaces weren't any better. The general state of the rooms was a bit tired and shabby - not what I expect from the Novotel brand. On a positive the staff were all pleasant and helpful, the beds were very comfortable and the bar and reception area was nice. I stay in a lot of hotels and generally like the Novotel brand but after a weekend where we only had one toilet between two rooms and rubbish/debris clearly not cleaned up, it makes you question the rest of the cleanliness and it has made me think again about using Novotel with my family.

AccorHotels certified review
Anonymous Business - 18/07/2017
« It was fine, only stayed one night, would have preferred a lower floor »

One night stay, fine, bed comfy, always prefer bathroom and toilet together is my only comment

AccorHotels certified review
Nikhil J. Families - 17/07/2017
« Mr Nikhil Jain  »

Excellent, will come and visit again.

Our most recent 20 reviews
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