Hotel - Novotel Birmingham Centre
Novotel Hotel Novotel Hotel

Novotel Birmingham Centre Hotel

4.0/5 1,583 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
    • Polish
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 148 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.2/5 AccorHotels Rating 6,306 reviews

Our guest reviews for Novotel Birmingham Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,583 reviews
Couples - 13/07/2018 TripAdvisor review
« enjoy birmingham »

A well placed , modern hotel in the centre of birmingham - a short stride from the City of Birmingham Symphony Hall and public transport links to other attractions e.g Botanical Gardens.Strolling along Broad Street itself is interesting and many restaurants can be reached on foot. . The Town Hall and Municipal Library ( biggest in Europe ) can easily be reached as can bus services to other parts of the City. New Street Station is also a short walk away.. A very convenient hotel from which to enjoy the attractions of this vibrant city.

Chris H. Business - 11/07/2018 AccorHotels certified review
« Clean and comfortable hotel in the middle of Birmingham »

Hotel is nicely decorated and most of the staff were very helpful. Wouldn't stay for longer than a night or with partner - for business it was fine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris H., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon Sincerely, Lisa Hawkins Guest Services Manager

D B. Families - 11/07/2018 AccorHotels certified review
« D B. »

We stayed for two nights, arrived on fri about 5pm and wanted something to eat, was told there was a prom on , would have to wait about 40mins, could not as needed to be elsewhere, went to SAINSBURYS NEXT DOOR!!! Saturday football match England versus Sweden, decided to stay at hotel for food! Again told there would be a delay as only one chef, party of 40, decided to wait, the bar man could not be more helpful, as had the impression he was manning the bar, waiting on , etc the only downfall he tried to help but kept getting it wrong, we ordered chicken served fish , chips arrived cold, we eat because we were that hungry!!! Location great, room ok,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Demelza B., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive feedback. I will share your comments with our team, in particular with regards to the cups in the room and your food and beverage experiences. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon Sincerely, Lisa Hawkins Guest Services Manager

Benjamin A. Business - 11/07/2018 AccorHotels certified review
« Mr »

Rooms clean and well air conditioned. Hotel and amenities were well located. Good value for money Would use again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Benjamin A., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Solo travel - 11/07/2018 TripAdvisor review
« Great hotel, great location »

Very nice hotel in a great location for all Broad Street has to offer and for the surrounding concert venues. Comfortable rooms and beds, very nice breakfast but please do something about the woefully understaffed bar ! Always waiting for ages ...

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to write a review about your recent visit to the Novotel Birmingham Centre. I am delighted that you enjoyed your stay and we have noted your comments about the bar staffing which we are addressing. Kind regards, Lisa Hawkins, Guest Services Manager

Anonymous Solo - 10/07/2018 AccorHotels certified review
« Pleasant hotel with welcoming restaurant. »

Reception staff were polite and welcoming. I received a room upgrade and welcome drink which is always pleasant! Barman was efficient and polite. Nice atmosphere in bar. There was a good range of food at breakfast and the serving staff were all pleasant and polite. I would return to this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tipper S., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins, Guest Services Manager

Helen F. Business - 10/07/2018 AccorHotels certified review
« Great location and friendly venue »

From first arriving to a very friendly receptionist, I found the hotel met all my needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen F., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Johnc Business - 10/07/2018 AccorHotels certified review
« Great city centre hotel »

Stayed here for three nights for a business trip. Easy access to the ICC and the city centre. Underground parking. Comfy bed. Decent WiFi. Breakfast was good. Staff very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John C., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Alan D. Couples - 10/07/2018 AccorHotels certified review
« Great stay »

Very good great room great location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan d., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Paul T. Couples - 10/07/2018 AccorHotels certified review
« Excellent experience »

From the time we arrived to checking out the staff were excellent always there ready to answer any questions we even had an up grade on our room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul T., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Caroline Business - 09/07/2018 AccorHotels certified review
« Disappointed with food and servicein restuarant »

Very satisfied with accommodation but the food in the hotel was not good. I ordered a bean tagine in the restaurant which was most likely microwaved as there was hot and cold spots in the food. The breakfast the next morning was equally poor. I would not stay there again for this reason.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Caroline J., Thank you for taking the time to tell us about your experience at the Novotel Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your feedback with regards to your dining experiences and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Hawkins Guest Services Manager

G. Friends - 09/07/2018 AccorHotels certified review
« good stay particularly impressed by buffet breakfast »

Our stay was essentially what we would expect from Novotel standards but we were impressed by the attention to detail in the breakfast buffet which was higher than expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oscar G., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon Sincerely, Lisa Hawkins Guest Services Manager

Janai W. Couples - 09/07/2018 AccorHotels certified review
« Average »

Was ok. I felt that the standards were quite low in comparison to the other Novotel hotels I’ve stayed it. One day our room wasnt made up, although requested. There was a funny smell coming from the sink. There was a day we ran out of toilet paper and had to take some in the morning from the cleaners trolley.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janai W., Thank you for taking the time to tell us about your experience at the Novotel Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the feedback you have provided and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Hawkins Guest Services Manager

Wayne Couples - 09/07/2018 AccorHotels certified review
« Mr »

My stay was great me and my fiancee both enjoyed our time. Staff wrre friendly and polite and made us feel welcome. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne B., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Alastair J. Families - 09/07/2018 AccorHotels certified review
« Disappointing »

The toilet in our room did not flush. We were put on the 1st floor above the function room, while checking in with a 2 year old (we had purée ordered a travel cot so this was known) unfortunately we didn’t know this and didn’t know there was a function on which would be very loud. Also the entire first floor stunk of cannabis from around 8pm on!! All in all this was a very disappointing stay and not a very healthy stay for a toddler!! I will await your response before posting my review on tripadviser. Da… Alastair J. 06/07/2018

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alastair J., Thank you for taking the time to tell us about your experience at the Novotel Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Kindly accept the full compensation of your stay in the form of a credit refund of £85.50, which has been actioned today and should be in your account within the next few days. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lisa Hawkins Guest Services Manager

Solo travel - 09/07/2018 TripAdvisor review
« Good value »

I stayed there after a night out in Birmingham. The checking was easy, there is basement parking (if a little expensive), the bed was comfortable and an easy checkout. Overall the hotel is very clean, comofortable and good showers. Pretty good for the price paid

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. We look forward to seeing you again in the near future. Kind regards, Lisa Hawkins, Guest services Manager

Michelle Business - 08/07/2018 AccorHotels certified review
« Great stay !! »

Clean and tidy rooms. Welcoming, friendly staff. Overall great stay !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas C., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Hawkins Guest Services Manager

Anonymous Couples - 08/07/2018 AccorHotels certified review

very good service from staff and security. lots of little touches in room that made it luxurious and clear to see why it was such a luxury hotel and worth the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ti H., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Hawkins Guest Services Manager

Paul T. Business - 08/07/2018 AccorHotels certified review
« very pleasant and comfortable room »

All good for a short stay in birmingham. Comfortable room. Min fridge very handy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul T., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Hawkins Guest Services Manager

David Couples - 08/07/2018 AccorHotels certified review
« Great »

Really good, staff were friendly, never had a problem

Our hotel has responded to the review
Our hotel has responded to the review

Dear David C., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa Hawkins Guest Services Manager

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