Hotel - Novotel Birmingham Centre
Novotel Hotel Novotel Hotel

Novotel Birmingham Centre Hotel

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4.0/5 1,554 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • French
    • Polish
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 148 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • WiFi in your room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 5,937 reviews

Our guest reviews for Novotel Birmingham Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,554 reviews
AccorHotels certified review
Liz Couples - 20/04/2018
« Welcoming staff »

Hotel is in an excellent location with the Symphony Hall, bars and restaurants all nearby. The staff were very friendly and efficient. However my husband and a I were told that we could not have a larger table at breakfast because “they are for families” even though the restaurant was not busy

AccorHotels certified review
Mrs E. W. Friends - 20/04/2018
« Great location especially fo bars and restaurants »

Perfect for one night. Clean tidy and helpful staff

AccorHotels certified review
Xxx Business - 19/04/2018
« good but could do better »

All was good except you tv dont allow flash drives ie usns to work..... Seriously......

AccorHotels certified review
Jayne Families - 19/04/2018
« No way are the bedrooms 4 Star, very old and needed updating »

The hotel entrance and restaurant is all nice, modern and looks like a 4 Star Hotel. The bedrooms are very old fashioned. The shower leaked, the toilet is separate and so small, woodchip wallpaper, really needs updating. The family room as well was very small. Compared to other Novote’s I’ve stayed in, the bedrooms I know need updating. Also it was so noisy, traffic all night and then builders working right outside are window early in the morning!

AccorHotels certified review
Kenneth F. Business - 19/04/2018
« Excellent assistance and service »

Very satisfactory.

AccorHotels certified review
Ke… Families - 16/04/2018
« great »

nice welcome all help room maid was friendly

AccorHotels certified review
Dave G. Business - 16/04/2018
« Mr »

The room itself was basic and clean. The separate toilet was small and cramped, had to straddle to toilet to be able to close the door. The big issue though was the doorway leading to the adjoining room. This doorway had zero sound proofing and so every noise from the room next door was audible. This became a real issue when the alarm clock in the room next door went off at 4:45am, 5:00am, 5:15am, 5:30am & 5:45am, before the room occupier actually got up. I then could here every detail of the morning routine from toilet usage to brushing their teeth. Not great day. I was asked how my stay was, I replied noisy and this was kind of just brushed off and check out was continued with. I understand the morning routine of the room next door is out of the hotels control but surely there should be some form of sound proofing between adjoining rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David G., Thank you for taking the time to tell us about your experience at the Novotel Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Petros Psimmenos General Manager

AccorHotels certified review
Erika Business - 16/04/2018
« Nice stay in modern hotel »

I really enjoyed my stay, the bed was comfy, breakfast very nice and great variety. Staff courteous and friendly

AccorHotels certified review
Mrs C. Friends - 16/04/2018
« Very comfortable »

Very friendly and helpful staff, nothing was too much trouble..clean and comfortable room with everything we needed

AccorHotels certified review
Paul J. -. M. Couples - 16/04/2018
« Perfect location near Arena & vibrant Canalside bars »

We were attending a show at the nearby Arena so perfect location with adjacent pre & post show restaurants / bars. Comfortable room & lovely breakfast too. Good value.

AccorHotels certified review
Cheryl Couples - 16/04/2018
« Great location »

Clean comfortable lovely breakfast excellent location

AccorHotels certified review
Eamonn Friends - 16/04/2018
« Mr »

Great location excellent room and friendly staff.

AccorHotels certified review
Nick C. Friends - 16/04/2018
« Did not get much sleep due to car horns and v load reving engines over night »

We have stayed before and not had a noise problem. Although not the hotels problem the noise from somewhere nearby of people shouting until about 4:30, continuous car horns sounding, continuous car engines reving with defective exhaust silencers meant we got very little sleep. At breakfast the layout of the tables for 4 were too close to each other.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicholas C., Thank you for taking the time to tell us about your experience at the Novotel Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the noise problem and we will do our best to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Petros Psimmenos General Manager

AccorHotels certified review
Shahid K. Couples - 16/04/2018
« Mr shahid k. »

Excellent

AccorHotels certified review
Tara Families - 15/04/2018
« Good location »

Good location, roadworks and improvements only quiet because it was a Sunday though. Friendly colleagues working there. Clean hotel, modern reception area. Room large but separate toilet not particularly pleasant to use!!

AccorHotels certified review
Anonymous Business - 15/04/2018
« All was fine and the receiption /conference staff were esepcially helpful »

I was both staying at the hotel and also running a meeting for 3 days. All was fine. Service in the bar was a 'challenge' . I thought the cost of the rooms was expensive compared with other hotels in the area.

AccorHotels certified review
Rich Couples - 15/04/2018
« Upgrade »

The reception staff were excellent and very friendly. The room was lovely and clean and in great condition, I felt it was a bit small for an upgraded room but it was a free upgrade and there wasn’t anything to complain about, I would stay again.

AccorHotels certified review
Mike G. Business - 13/04/2018
« Comfortable stay, friendly staff »

Away on business on a cold wet Monday night. Comfortable stay, bed a bit hard but otherwise good. Loved the Bluetooth sound system, nice touch. Breakfast nice.

AccorHotels certified review
Mattg Families - 13/04/2018
« Not very happy »

Most of the bedding in the room was not clean and some towels were not clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shamsher W., Thank you for taking the time to tell us about your experience at the Novotel Birmingham Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Petros Psimmenos General Manager

AccorHotels certified review
Vicky Business - 13/04/2018
« MIss »

Pleasant and shops were close which was useful as I forgot my wet wipes.

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