Hotel - Novotel Birmingham Centre
Novotel Hotel Novotel Hotel

Novotel Birmingham Centre Hotel

4.0/5 1,675 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
    • French
    • Polish
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Overnight shoe shine
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 148 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Web TV
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 7,029 reviews

Our guest reviews for Novotel Birmingham Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,675 reviews
Anonymous Business - 10/02/2019 AccorHotels certified review
« Review »

Hotel needs updating

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul C., Thank you for taking the time to share your review of the hotel. Guest feedback is extremely important as it is through feedback we can ensure we are delivering the level o9f service our guests expect. Rest assured I will be communicating your feedback to all departments to review and action. I do hope we have the opportunity to better serve you should your travels bring you back to Birmingham. Sincerely, Lisa Hawkins, Guest Services Manager.

Miss S. Couples - 10/02/2019 AccorHotels certified review
« Miss »

It was clean and comfortable very polite staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey K., Thank you for taking the time to comment on your recent stay with us Please accept our apologies that you didn't find the room satisfactory, this is definitely not the standard we strive for. I have shared your comments with the departmental managers to make sure we evaluate and improve the service we provide our guests. Kind regards, Lisa Hawkins, Guest Services Manager.

Helen M. Business - 09/02/2019 AccorHotels certified review
« Everything worked as it should. »

The room was good, although couldn't work out if I had any control of temperature. I did move the dial and It wasn't too hot which was positive. All staff were polite and helpful. The food was excellent. Good venue for residential conferences.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen M., Thank you for taking the time to review your recent stay. we are thrilled that you enjoyed your stay with us and thank you for the recommendation. Sincerely, Lisa Hawkins, Guest Services Manager.

Michael E. Business - 08/02/2019 AccorHotels certified review
« Efficient and comfortable »

An entirely acceptable experience with good quality food, well fitted out rooms and excellent location for business.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mike E., Thank you for having taken the time to review your visit to the Novotel Birmingham Centre. It was a pleasure to read your account of your recent experience at the hotel and I will ensure your feedback is communicated to the team. I hope we have the pleasure of welcoming you back in the near future. Regards, Lisa Hawkins, Guest services Manager.

Ws Business - 08/02/2019 AccorHotels certified review
« No complaints »

Comfortable bed, decent breakfast, can't complain. Would of course prefer a view of something other than a roof, but then I was only in the room to sleep! If I were bring critical though, I'd say the room was maybe a little dated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne S., Thanks for your review. I am glad you had a good stay with us. See you on your next trip hopefully! Kind regards, Lisa Hawkins, Guest Services Manager.

Gavin G. Business - 07/02/2019 AccorHotels certified review
« Lovely and quiet but nice facilities »

Rooms better from inside than appear from walkways, lifts and gym and other facilities very accessible and high-quality. Very nice and helpful staff. Food always lovely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gavin G., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

M-j C. Business - 06/02/2019 AccorHotels certified review
« staff did everything to make this a home for home for us »

We were a group who were staying at the hotel during a 4 1/2 month period. The staff were always very welcoming and tried their utmost to make it as pleasant as possible for us. Any complaints were minimal and were dealt with swiftly by the on-duty staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., Thank you for taking the time to share your feedback. It is most pleasing to read your account of your experience at the hotel and I will ensure that your feedback is communicated to the team. We hope to have the pleasure of welcoming you back to the hotel in the not too distant future. Kind regards, Lisa Hawkins, Guest Services Manager.

Anonymous Business - 06/02/2019 AccorHotels certified review
« Good »

Good room, clean and spacious. Nice facilities.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kiara H., Thank you for taking the time to review your stay it was a pleasure to read of your recent experience. I will ensure your feedback is shared with the team and we hope we to be welcoming you back to Birmingham soon. Regards, Lisa Hawkins, Guest Services Manager.

Anonymous Business - 05/02/2019 AccorHotels certified review
« fine for one night stay in city centre »

room ok but would have liked combined toilet and bathroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irene S., Thank you for taking the time to write a review about your recent visit to the Novotel Birmingham centre]. We are delighted that you enjoyed your stay and we have noted your comments about the separate toilet / bathroom. Kind regards, Lisa Hawkins, Guest Services Manager.

Anonymous Business - 05/02/2019 AccorHotels certified review

The room was very warm, however the breakfast was exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ewa F., Thank you for taking the time to share your experience. We were delighted to hear that you enjoyed your overall experience at the hotel and look forward to your next stay. Regards, Lisa Hawkins, Guest Services Manager.

Peter H. Families - 05/02/2019 AccorHotels certified review
« Good experience. »

Pleasant stay. Spoke to numerous helpful friendly staff, including Hungarian Eva at the bar. Nice basic room and good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter H., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Z Families - 03/02/2019 AccorHotels certified review
« Comfortable »

Separate toilet wasnt to our liking but room was spacious and comfortable and kids liked the play area in reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Zahida E., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

Roland K. Business - 03/02/2019 AccorHotels certified review
« Efficient stay »

All went so easily, from check in to check out. Keycard did not operate lift one night, but was told probably due to being next to my mobile phone and rectified immediately. Breakfast was good and service of the staff there was great too. Only one downside: I never saw a sign to show me where the pool is. I did not realise there was a pool when I booked, but would have gone to see what it’s like for my next visit, which is a week tomorrow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roland K., thank you for taking the time to write a review of your recent stay, I will ensure your feedback is communicated to the team to ensure it is evaluated to improve our guests experience. Unfortunately we do not have a pool on site but we do have a mini gym with sauna and steam room for our guests use. We look forward to welcoming you back, sincerely Lisa Hawkins, Guest Services Manager.

Helen Solo - 03/02/2019 AccorHotels certified review
« Polite staff, comfy stay »

Comfy bed, generally clean but room not clean in corners. Sink could have used a scrub

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen C., Thank you for taking the time to comment on your recent stay with us. I have shared your feedback with the team and the relevant department manager to look into the matter raised. we hope to be welcoming you back again in the near future. Regards, Lisa Hawkins, Guest Services Manager.

Dfint Business - 02/02/2019 AccorHotels certified review
« Comfortable »

The hotel staff on the front desk were very good, the room was comfortable. The housekeeping was not up to scratch as the room was not vacuumed during my 4 night stay and the sheets were not changed on the bed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David F., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. We are pleased to see that overall you enjoyed your stay but disappointed to hear about your housekeeping experience. Please be assured that this has been raised with housekeeping to action. Kind Regards, Lisa Hawkins, Guest Services Manager.

Rob Couples - 02/02/2019 AccorHotels certified review
« Enjoyable stay »

Generally pleasant. Helpful staff and a really good breakfast selection, though a few minor things that could be improved.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert F., Thank you for taking the time to write a review about your recent visit to the Novotel Birmingham Centre]. We are delighted that you enjoyed your stay and we have noted your comments about the safe, which we are addressing. Kind regards, Lisa Hawkins, Guest Services Manager.

Nicola D. Business - 01/02/2019 AccorHotels certified review
« Satisfactory »

Overall a good experience. The room was a little cold at times and difficult to heat

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicola D., Thank you for your feedback following your recent visit. We were pleased to see that you enjoyed your stay overall but were sorry to hear that there were some issues with the room temperature.. Please be assured that this has been highlighted to our maintenance team to check. Sincerely, Lisa Hawkins, Guest Services Manager.

Keith Business - 01/02/2019 AccorHotels certified review

Very pleasant stay! Room comfortable, staff pleasant and complimentary breakfast very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Keith J., We very much appreciate your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to be welcoming you back again soon. Sincerely, Lisa Hawkins Guest Services Manager

David W. Business - 01/02/2019 AccorHotels certified review
« Welcoming »

Really restful

Our hotel has responded to the review
Our hotel has responded to the review

Dear David W., Thank you for taking the time to write a review. We are delighted that you enjoyed your visit and look forward to seeing you again in the near future. Kind regards, Lisa Hawkins, Guest Services Manager.

S K. Business - 01/02/2019 AccorHotels certified review
« Mr s K. »

Good check in and out , rooms clean and tidy and breakfast got me off to start

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon K., Thank you very much for your review, we are delighted that you enjoyed your visit to the Novotel Birmingham Centre]. We look forward to welcoming you back again soon. Kind regards, Lisa Hawkins, Guest Services Manager

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