Novotel Birmingham Centre Hotel 4 stars

TripAdvisor rating 4.0/5 1,743 reviews
Novotel Birmingham Centre
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+ 21 Services
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Room 1

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Hotel extras

  • On-site leisure facilities, including children playing corner and a fiteness room.

  • 8 dedicated meeting rooms accommodating up to 300 guests

  • Central location, with plenty of nearby transport links

  • Elements Restaurant offers a choice of international cuisine

  • Within 800-metres of Birmingham New Street station and 7 min. walk to Barclays arena

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Electric car recharging units
  • Laundry
  • Hairdressing salon
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
Business services
  • 8 meeting room(s)
  • Copy/print service available

Hotel location

Novotel Birmingham Centre

70 Broad street
B1 2HT
birmingham
united kingdom

Tel: +441216199002

Fax: (+44)121/6439786

Contact email

Check-in from 14h00

Check out up to 12h00

  • BIRMINGHAM CENTRE :   BIRMINGHAM DIGBETH COACH ST

  • BIRMINGHAM BROAD STREET :   A45>A34

  • By plane

    BIRMINGHAM INTL At 18.02km / 11.2 miles

  • By plane

    EAST MIDLANDS At 160km / 100 miles

  • By car

    JUNCTION 6 OF M6 At 1.61km / 1 miles

  • By train

    BIRMINGHAM INT At 20.11km / 12.5 miles

  • By train

    BT At 0.2km / 0.12 miles

  • By train

    NEW STREET STATION At 3km / 1.86 miles

  • By train

    SNOW HILL At 0.8km / 0.5 miles

GPS :52.476406, -1.912898

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Standard room double bed=+ convertible sofa

  • Max. number of persons: 4
  • Area: From 0
  • Wireless internet in your room
  • Satellite/cable colour TV

Executive Room Queen Bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

RESTAURANT

Type of cuisine: International

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting. Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Absorb the lively atmosphere at Novotel. In stylish surroundings, choose from an array of beers, wines and cocktails served by our fun and friendly staff. Our buzzing bar offers the perfect place to enjoy an evening's entertainment or relax and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 243

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Novotel Birmingham Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

7,828 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,743 reviews

Fair

Customer review rating 4.1/5

Dr D. I. B. Couples - 13/08/2019 AccorHotels review

Reception and dining room staff attentive and efficient. Housekeeping a bit lacking - two night stay, soap removed after first night and not replaced. One bath towel and hand towel removed after first night and not replaced leaving one of each towels for two of us. Usually expect dressing gowns and slippers in an executive room plus a bottle of water at least on the first night - none provided. Unlikely to stay again.

Great location, clean hotel with good facilities and helpful staff

Customer review rating 4.1/5

Phil L. Families - 13/08/2019 AccorHotels review

All staff very helpful, good level of comfort. We really appreciated being allowed to have a family room even though our 2 sons are adults. They have special needs so we need to stay together. Sofa having to separate mattresses was fantastic. Thanks so much.

Customer review rating 4.1/5

F. P. Families - 12/08/2019 AccorHotels review

Booking ref HNRLFHWC I am very disappointed that the steam room and sauna in this hotel aren't working.  We chose to stay at this hotel because of the facilities listed on your website at the time of booking. The most annoying aspect for me and the children is that when we arrived at the reception to fill the health questionnaires, we were told that the sauna was out of order but that the steam room was ok. We were given the access number and went and changed, but were then surprised to discover that the steam room wasn't working either.  I find it unbelievable that the hotel didn't know that the steam wasn't working until we got out of the cold steam room.

Stay at the Novotel Birmingham

Customer review rating 4.1/5

Ruth W. Couples - 12/08/2019 AccorHotels review

It was similar to Bates Motel. The hotel needs a full overhaul. The carpets on the stairway were filthy and also the carpets in the corridor. Some drilling work was obviously done on the stairs and wasn't swept or vacuumed. The sauna/steam was out of order. The only good thing was the bed and the food. The bed was very comfortable and breakfast was nice. Although the staff on the reception desk were friendly they did not inform us that we had to use our room key to access the lift and because of this, we had to walk up and down 6 flights of stairs on Friday and Saturday.

Fantastic and brilliant

Customer review rating 4.1/5

Nathaniel Business - 12/08/2019 AccorHotels review

It was a good experience at Novotel. The staff were very helpful and the communication and service was very good

Facilities

Customer review rating 4.1/5

Anonymous Families - 11/08/2019 AccorHotels review

Was told steam room working, went through the process of filling H&S form, went in the changing room to change only to go back to the reception to complain that the steam is not working. Was told the maintenance will look at it and someone will call me , didnt get abt feedback until I called reception to be told dteam room gas not been working.

It was ok.

Customer review rating 4.1/5

Kevin H. Business - 09/08/2019 AccorHotels review

Room was fine. Service at reception very polite and efficient. However, the food in the restaurant was poor.

Extortionate car park prices

Customer review rating 4.1/5

Miss H. Solo - 09/08/2019 AccorHotels review

Hotel was okay but when you add the £18 car parking fee, it's not a great deal after all! They also added me to some mailing list without my permission

Good but fell short

Customer review rating 4.1/5

Paul Families - 08/08/2019 AccorHotels review

Generally good - as usual- ie food, service etc excellent, however I had my 15yrs with me and discovered both pool table and table football out of order which let things down in the evening

Disappointing quality of room

Customer review rating 4.1/5

Amanda Couples - 07/08/2019 AccorHotels review

We were given a room on the 4th floor which was a standard double room. We had paid for an Executive room and were told all the 4th floor rooms were now designated as Executive rooms which they are clearly not in terms of configuration, bed and amenities. We were moved on request to a floor 3 Executive room but had to ask several times. I was also asked to pay again when my barclaycard statement showed I had paid in advance. The hotel was very noisy at night . On the plus side the staff were lovely and breakfast was good.

just average in all aspects

Customer review rating 4.1/5

Anonymous Couples - 07/08/2019 AccorHotels review

lack of attention from staff, lack of knowledge, tired building. charged too much for parking and room service. Executive room not worth the money

overall good, but lacking in parts

Customer review rating 4.1/5

Anthony W. Solo - 06/08/2019 AccorHotels review

Breakfasts were really good and room well appointed except for very narrow bath. There were some issues. 1) the safe failed to open after being set up properly. 2) the room was not made up on the 1st. 3) although l had done online check in and indicated my time of arrival when l arrived my room was changed. Please take care to do better.

Not like before

Customer review rating 4.1/5

Albert T. Families - 06/08/2019 AccorHotels review

Did nog apprecoate the room. Staff in charged verry confisexand no knowledge of regular customer, show no redpect to regular customer

My stay was ok but not the best

Customer review rating 4.1/5

Simon T. Couples - 06/08/2019 AccorHotels review

Arrived after a long walk on a warm day. Asked if there was water in the room. We were told no and to buy a bottle at the bar. No one at the bar ! Finally got served to a bottle of expensive water. Got to our room and the key didn’t work ! By this time we are really tired. Went back to reception and fixed the key. Got to our room to find out we had water in our room all along !! Not impressed.

Great value for money and clean!

Customer review rating 4.1/5

Nyki Families - 06/08/2019 AccorHotels review

Room was lovely, the inclusion of a fridge was very useful and the shower was great. Only issue was the noise from a neighbouring room but otherwise a fab hotel.

Interesting - overpriced

Customer review rating 4.1/5

Charlot S. Business - 06/08/2019 AccorHotels review

I won’t say it was a bad experience - but it wasn’t a good one and my trip advisor review will reflect just that. Check in took 25 minutes with a queue of people getting very annoyed behind me which made for quite an uncomfortable experience. I suggested nicely to the lady that she went and got one of her four colleagues I could see sitting down gossiping if one of them wasn’t on a break and she actually snapped at me when I was perfectly pleasant. This was not the ideal start to my trip. After the rigorous task of checking in and being accused of not paying until I was adamant your member of staff actually checked into the system and she said I had actually paid - for which I got no apology - the lobby looked busy and full of life, I thought I was going to be really impressed at least with the night there. I was wrong. Lovely location, but not soundproofed rooms at all like the receptionist told me? I was on the 6th floor and I could hear someone being sang happy birthday to on the street? The hallway was cluttered with rubbish and smelt, the room was old fashioned and looked absolutely nothing like the photos online so this was disappointing. The room service is only pizza at night too? Overall it was disappointing for the price - great location but filled with false hope and lies overall.

Very good

Customer review rating 4.1/5

Anonymous Friends - 05/08/2019 AccorHotels review

Easy, simple and comfortable

Mr H.

Customer review rating 4.1/5

Matty H. Business - 05/08/2019 AccorHotels review

TV didn’t work WiFi hardly ever worked good nice rooms nice

Satisfied

Customer review rating 4.1/5

Anonymous Families - 04/08/2019 AccorHotels review

Everything was fine and pleasant. Could have give the rating to be better but for the few nights that are disturbed by drunk public from the pubs. With a few incidents of police car

Dear Nik Thank you very much for sharing your comments regarding your stay at the Novotel Birmingham Centre. It is always a pleasure to receive positive response, despite all the disturbance from the outside. I will share your feedback with our team, using it as an encouragement to all of our staff to improve the quality of our services. We'll be looking forward to welcome you again at Novotel. Sincerely, Alicja Majewska - Zorzi

A disappointment

Customer review rating 4.1/5

Xyz Business - 04/08/2019 AccorHotels review

Arriving at the hotel the entrance is shabby. The flower beds are empty the hanging basket brackets are in unused. The front door has been broken and is just taped up and hasn’t been repaired. The entrance to the underground car park needs cleaning and painting. Checking in was fine and the booking was fine and quick. The room is okay though dark, the bed was lumpy and in truth the rooms need updating The tv controller did not work. Dinner please get waiters who speak English. It is totally clear that the restaurant is not well used as the surrounding competition is high and it looks like you have given up. The first night I choose to have a steak dinner and the mushroom is burnt and virtually inedible. The second night I tried the chicken ceased salad it lacked anchovies and capers and lemon juice. Breakfast was okay but again burnt food was evident why.

Dear Mr.W., Thank you for taking the time to share your feedback with us. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. I fully agree with your comments about the outside of the hotel. As you probably realized, constant road works in front of the hotel are not facilitating the matter. General cleaning of the whole area will be taking place this week, followed shortly by the necessary and needed gardening works. Glass panel in the external door has been ordered and we are awaiting its delivery. Our Restaurant Manager together with his Team have been already informed about your experience. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Alicja Majewska-Zorzi Rooms Division Manager
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