Hotel - Novotel Southampton
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Novotel Hotel

Novotel Southampton Hotel

1 West Quay Road 
S015 1RA  SOUTHAMPTON
UNITED KINGDOM

1,739 reviews
TripAdvisor Rating Based on 1,739 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
    • Polish
  • Reception open 24 hours a day
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:00-24:00

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 121 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 52 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Work desk in all rooms
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 4,807 reviews

Our guest reviews for Novotel Southampton

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,739 reviews
TripAdvisor review
H6811UKadrianat Family - 17/09/2017
« Comfortable »

Nice place , nearby coach and train station and also near cruise terminal. Breakfast very sorted. Very friendly and attentive staff. Would recommend this hotel.Walking distance from central station, 7 minutes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon. Sincerely, Marta Koman Food and Beverage Manager Novotel Southampton

AccorHotels certified review
Z Q. Families - 14/09/2017
« It was satisfactory »

The stay was satisfactory, however the room was dated in appearance and it was odd to have a separate toilet to the bathroom. Also, room was a little bit of squeeze for a family as we had an infant with us but there was realistically no space for the cot so we opted against it. Finally, there was no option to control temperature of the room and it was quite warm but we were given a desktop fan which only helped a little. The staff however were great.

AccorHotels certified review
Anonymous Couples - 13/09/2017
« Everything was well taken care of. »

Very pleasant. Efficient staff. Very friendly staff. Good food in restaurant. Helpful people at the front desk. Centrally located. Reasonably priced.

AccorHotels certified review
Panagiotis H. Business - 13/09/2017
« Ok, but... »

As a Gold member, I was surprised that I was not upgraded...there was not even a word from the receptionist!

AccorHotels certified review
Andy Couples - 12/09/2017
« Very good stay with polite staff »

Checkin fast. The room clean and comfortable. The location was spot on for our itinerary

AccorHotels certified review
Paul N. Families - 11/09/2017
« Ok »

Check in took too long only one member of staff at check in which meant a long wait after a long journey Was not recognised as a Accors member

AccorHotels certified review
Angelo Business - 11/09/2017

Friendly and helpful staff. Always goes the extra mile.

AccorHotels certified review
Sophie C. Couples - 11/09/2017
« Sophie C. »

AMAZING! The staff member was so accommodating. My partner and I were a bit stuck and didn't ring the hotel until 12:45am thinking there was no way we would get a room. The gentleman on the front desk was so polite and said to come on down. On arrival we were greeted by the same man, whom was very polite. We explained our situation and within minutes we were booked and checked in. After explaining that we would be leaving at 6:30am we just needed a place to get our heads down, my gooodness were we impressed! So much so that we have decided to go again. The rooms were in excellent condition and I really cannot fault the service. Top Notch!

AccorHotels certified review
Kirk S. Business - 11/09/2017
« Kirk S. »

Another wonderful stay in a Novotel. No one beats the Accor chain. I have stayed in Novotels around the world. They always deliver excellent service and a predictable facility. The manager was very excellent---even hosted a wine tasting for frequent guests. Sincerely, Kirk S.

AccorHotels certified review
Kevin W. Business - 10/09/2017
« Pleasant and Relaxing »

Smooth check in Clean and comfortable room Lovely breakfast

AccorHotels certified review
Ian G. Families - 10/09/2017
« Was ok ish ! »

1) Room had no AC. Very warm and too close to a busy road to open the windows. 2) Had to pay 8 Pounds as a guest for the use of the Hotel carpark`! 3) On-line check out did not work well. No invoice mailed to me until I called one week later to ask where it was. 4) Was incorrectly charged 40 Pounds for breakfast, even though we were with two children (confirmed by the hotel booking system) and even though the price for each adult at the time of booking was only 8.75 Pounds. 5) Had to make second call to ask about why I was charged 40 Pounds. I was told I would be called back. 6) Had to make a third call one day later as nobody had called me back. Fortunately Claudia (bookings Supervisor took my call seriously and immediately followed up and actioned a repayment for the excessive breakfast cost. I have stayed at the Novotel In Hammersmith many, many times and have never had such problems. I will not be staying at the Novotel in Southampton again and will not recommend it.

AccorHotels certified review
Andrew C. Business - 09/09/2017
« Mr A C. »

Extremely noisy family above my room plus the toilet had a constant dripping noise.

AccorHotels certified review
Paul Families - 08/09/2017
« LAST MINUTE BREAK »

The hotel was lovely and clean, room excellent had everything you could want even a coffee machine. Swimming Pool spotless we were only people using it, food in restaurant very good, service excellent. Staff were all friendly & helpful nothing was to much trouble. Definitely will stay again, only downside is having to pay for parking

AccorHotels certified review
Anonymous Business - 07/09/2017
« Randell »

There was no bother checking in and the room was very comfortable and clean. Every facility that one requires.

AccorHotels certified review
Anonymous Couples - 07/09/2017
« good value »

close to port. clean room and good coffee in room

AccorHotels certified review
D H. G. Business - 07/09/2017
« Satisfied customer »

A very good experience, from booking to leaving. Good clean room, decent breakfast. What more could we want

AccorHotels certified review
Peter Friends - 06/09/2017
« Good hotel, shame about the pool »

Everything was satisfactory, save the swimming pool was rather small. Breakfast looked merely OK but was in fact very nice indeed

AccorHotels certified review
Dave T. Families - 06/09/2017
« all extremely good »

Oscar at front desk is a asset to your company. He was very helpful and nothing was a problem.

AccorHotels certified review
John S. Friends - 06/09/2017
« Bewtter than expected »

Hotel very clean and tidy. Reception quick and efficient and staff very friendly. Room had everything I wanted. Hotel central location ideal for exploring Southampton.

TripAdvisor review
Family - 06/09/2017
« LAST MINUTE BREAK »

The hotel was lovely and clean, room excellent had everything you could want even a coffee machine. Swimming Pool spotless we were only people using it, food in restaurant very good, service excellent. Staff were all friendly & helpful nothing was to much trouble. Definitely will stay again, only downside is having to pay for parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear guests, Thank you, very much for your stay and your nice comments. I do hope this nice experience will make you coming back to Novotel once again in the future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton

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