Mercure Saint Lo Centre hotel

We were given a ground floor room ( which we requested), but had we known that it faced the station we probably would not have booked it. We were also next to the left luggage which was also noisy in the early hours of the morning. All the staff were extremely friendly and helpful. The restaurant provided a decent meal, but we found the choice limited.

Not as relaxing as one would like. Hotel has a problem with noise, both internal and external. Staff were extremely occommodating and responded as best possible on the maintenance failures in my rooms. I did not find the better quality room of good order and found it dated.

just close to the station, perfect location, good room

Lovely staff as always, very helpful and polite. The bedrooms are well furnished and the breakfast was top class.

Having tried many of the Hotels in the area the "Mercure" fits our bill nicely. large comfortable rooms, a view of the Ramparts & River. You are able to explore the twon and just wander back to the Hotel withiout the worry of using your car. The hotel crew are very friendly and helpful, what isn't there to like. Having been visiting Saint Lo since the 90's I often say "it's my last trip there" , but come 2018 no doubt i will find I will be back and the Mercure will be my first choice.

It was a very good stay for 4 days in total. The staff were very helpful in providing information about the city.

The very convenient parking was a blessing on the edge of this city. The room was large with very comfortable beds and good bathroom with both bathtub and walkin shower cubicle.

The hotel was very convenient location, lot's of free parking.Staff very pleasant and hotel very clean and modern. I would stay here again.

Reception staff was courteous and helpful. Room 303 was quiet inspite of the view oof the train tracks. The toilet compartment is too narrow. Too expensive for just sleeping 1 night. The back door exit confused me. I was afraid to open it because with the red handle it appears to be for emergencies only.

Staff were very good, especially the lady on reception who was excellent and very helpful. The room was far to hot, with no suitable means of ventilation, extremely noisy from the road. The meal on our first night was good. The meal on our second night was terrible, uncooked potatoes, overcooked vegetables, I had a different meal served to me than what I had ordered.

Very pleasant and friendly. Excellent breakfast

The people working at the front desk were very nice and helpful. We arrived late and were assigned a handicap room and very little time to find dinner. The lady at the desk quickly ordered some dinner to pick up and also changed our room to a more conventional type. Her colleague took over at 11 and helped us with beverages and was also very nice. We did not have breakfast so the charges had to be removed in the AM and that was done without issue. The rooms are very dated with no air conditioning. Shower floor was very narrow. TV was very far from the bed and the english speaking channels on the guide were not working.

We have stayed at the Mercure in Saint Lo many times and this was by far our worst stay at the property. Whilst appreciating that the weather was abnormally hot, the hotel seemed unable to cope and the lack of air-conditioning reflects very badly on this as a Mercure property. Although the rooms have windows, if you stay in the back of the hotel you are disturbed by the railway line, whilst for our most recent stay we were allocated a very hot front facing room, which meant that that on opening the windows to allow ventilation we suffered from excessive road noise throughout the night which made it very difficult to sleep. At breakfast the next morning it was too hot to sit in the restaurant, yet no one had thought to set up the parasols on the terrace so that we could breakfast in the open air where there was a breeze. We regularly stay in Saint Lo and will need to reconsider whether we stay in the Mercure again. Overall the stay was very poor value for money.

Short and efficient