Hotel - Mercure Saint Lo Centre hotel
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Mercure Hotel

Mercure Saint Lo Centre hotel

1, avenue de Briovere 
50000  SAINT LO
FRANCE

193 reviews
TripAdvisor Rating Based on 193 reviews
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Check-in from 12h00
Check out up to 12h00
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Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Jogging track (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 8  EUR
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM

Leisure and activities

  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Hot meals

Business services

  • 2 meeting room(s)
See all services

Hotel location

Our rooms

Choose from various room categories: fully renovated Standard Room or Superior Room.

  • 61 rooms
  • 61 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 2 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bathtub
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 713 reviews

Our guest reviews for Mercure Saint Lo Centre hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 193 reviews
AccorHotels certified review
Val Couples - 22/09/2017
« Very pleasant hotel with friendly staff »

The very convenient parking was a blessing on the edge of this city. The room was large with very comfortable beds and good bathroom with both bathtub and walkin shower cubicle.

AccorHotels certified review
Russell B. Couples - 16/08/2017
« Great location, very clean and efficient »

The hotel was very convenient location, lot's of free parking.Staff very pleasant and hotel very clean and modern. I would stay here again.

AccorHotels certified review
B. C. Solo - 15/08/2017
« too short to really know »

Reception staff was courteous and helpful. Room 303 was quiet inspite of the view oof the train tracks. The toilet compartment is too narrow. Too expensive for just sleeping 1 night. The back door exit confused me. I was afraid to open it because with the red handle it appears to be for emergencies only.

AccorHotels certified review
Bunny Couples - 10/08/2017
« Staff were very nice especially the lady on reception, who was extremely helpful. »

Staff were very good, especially the lady on reception who was excellent and very helpful. The room was far to hot, with no suitable means of ventilation, extremely noisy from the road. The meal on our first night was good. The meal on our second night was terrible, uncooked potatoes, overcooked vegetables, I had a different meal served to me than what I had ordered.

AccorHotels certified review
Wales Families - 10/08/2017
« Very satisfactory »

Very pleasant and friendly. Excellent breakfast

AccorHotels certified review
Anonymous Couples - 17/07/2017
« Overnight stay in St Lo »

The people working at the front desk were very nice and helpful. We arrived late and were assigned a handicap room and very little time to find dinner. The lady at the desk quickly ordered some dinner to pick up and also changed our room to a more conventional type. Her colleague took over at 11 and helped us with beverages and was also very nice. We did not have breakfast so the charges had to be removed in the AM and that was done without issue. The rooms are very dated with no air conditioning. Shower floor was very narrow. TV was very far from the bed and the english speaking channels on the guide were not working.

AccorHotels certified review
Anonymous Couples - 11/07/2017
« A hot and uncomfortable stay »

We have stayed at the Mercure in Saint Lo many times and this was by far our worst stay at the property. Whilst appreciating that the weather was abnormally hot, the hotel seemed unable to cope and the lack of air-conditioning reflects very badly on this as a Mercure property. Although the rooms have windows, if you stay in the back of the hotel you are disturbed by the railway line, whilst for our most recent stay we were allocated a very hot front facing room, which meant that that on opening the windows to allow ventilation we suffered from excessive road noise throughout the night which made it very difficult to sleep. At breakfast the next morning it was too hot to sit in the restaurant, yet no one had thought to set up the parasols on the terrace so that we could breakfast in the open air where there was a breeze. We regularly stay in Saint Lo and will need to reconsider whether we stay in the Mercure again. Overall the stay was very poor value for money.

AccorHotels certified review
Teresa N. Friends - 28/05/2017

Short and efficient

AccorHotels certified review
Anonymous Business - 02/05/2017

the staff was extremely helpful and friendly, the hotel is very quiet and clean. the breakfast times are long and convenient. we were given a special deal as we are a school and have a limited budget so fir us it was very good value for money

AccorHotels certified review
Anonymous Business - 10/04/2017

Very nice

TripAdvisor review
599ericaw Couples - 05/04/2017
« April 2017 »

We booked a premier room which was very clean and nicely furnished. However, it was very warm in Normandy and the temperature in the room was too hot. It was on a very busy road so very noisy when windows opened. We ate in the restaurant one night and was not impressed at all with the food - would not recommend. Chipped crockery and dirty cutlery at breakfast. Restaurant needs improving greatly.

AccorHotels certified review
Anonymous Couples - 04/04/2017

The room was good, very clean and comfortable but rather hot with no way of controlling the temperature other than opening the windows. As this hotel is on a main road that made it very noisy from the traffic. We ate in the restaurant one evening and the standard of food was dreadful. We would not recommend eating there. Breakfast was adequate but there was a lot of chipped crockery to use which is not good and for the price this should be improved. The restaurant standards need improving.

AccorHotels certified review
Anonymous Families - 22/03/2017

Very comfortable. Pleasant big room with a great view of the river and castle.

AccorHotels certified review
Anonymous Couples - 21/03/2017

The lady at the reception was very pleasant and helpful . The room was clean and comfortable and not overpriced . The complimentary petit dejeuner for those over 60 is a good selling point .

AccorHotels certified review
Anonymous Couples - 28/02/2017

Very conveniently positioned just off the centre of the town and virtually 'under' the impressive, high rampart walls. The hotel is in an excellent location for accessing places in St Lô on foot; equally, it is well-located for reaching all the major roads that lead to all the usual sights of interest within Manche and also further afield to the coast (north and west), to Brittany and to northern Mayenne. The hotel itself is functional in design and very clean; our room was great (overlooking the ramparts) especially the bathroom which was well-designed and had a super shower unit. We found all aspects of the hotel to be good-to-excellent although, given the easy walk to town, we never used the restaurant (either for breakfast or for any other meal).

AccorHotels certified review
Anonymous Business - 25/02/2017

Very clean and spacious room. Breakfast is OK and position of the hotel is the best in Saint Lo

TripAdvisor review
Couples - 25/02/2017
« A perfectly-located hotel »

Very conveniently positioned just off the centre of the town and virtually 'under' the impressive, high rampart walls. The hotel is in an excellent location for accessing places in St Lô on foot; equally, it is well-located for reaching all the major roads that lead to all the usual sights of interest within Manche and also further afield to the coast (north and west), to Brittany and to northern Mayenne. The hotel itself is functional in design and very clean; our room was great (overlooking the ramparts) especially the bathroom which was well-designed and had a super shower unit. We found all aspects of the hotel to be good-to-excellent although, given the easy walk to town, we never used the restaurant (either for breakfast or for any other meal).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Saint Lo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Anonymous Business - 24/02/2017

Kamer basic, wc lekte, ontbijt was prima

AccorHotels certified review
Anonymous Families - 14/02/2017

Very comfortable, clean and well-situated. Friendly and competent staff.

AccorHotels certified review
Anonymous Solo - 04/12/2016

The room I got was a funny shape. There was a lack of shelf space. On the other hand there was a very long windowledge, which I was able to use, but putting my stuff on that ledge obstructed the free movement of the curtains. It meant that I had to leave the curtains partially closed during the day, but there was enough light. Probably the biggest minor annoyance, was the way that the bathroom and toilet were laid out. The position of the entrance doors to these cubicles were such that from the toilet to the bathroom, there was an unususually long walk to wash my hands after each use of the toilet. The biggest annoyance I had was caused by the STUPIDITY, INCOMPETENCE, and lack of consideration of the local police who made it very difficult for me to get to the hotel on the day of my arrival, by closing off all the roads in and around the city centre. I believe that the event which necessitated the road closures, had finished well before my arrival in the town, and that the roads were kept closed for much longer than necessary. In addition, one stupid old geriatric policeman, deliberately gave me false directions, in order to get rid of me, when I asked for alternative route directions. The hotel staff dealt with this very well. They sent one of their girls out to find me, and give me directions. I am quite happy that all the annoyances I experienced were outsde the control of the hotel staff who did their utmost best.

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