Mercure Saint Lo Centre hotel

We have stayed at the Mercure in Saint Lo many times and this was by far our worst stay at the property. Whilst appreciating that the weather was abnormally hot, the hotel seemed unable to cope and the lack of air-conditioning reflects very badly on this as a Mercure property. Although the rooms have windows, if you stay in the back of the hotel you are disturbed by the railway line, whilst for our most recent stay we were allocated a very hot front facing room, which meant that that on opening the windows to allow ventilation we suffered from excessive road noise throughout the night which made it very difficult to sleep. At breakfast the next morning it was too hot to sit in the restaurant, yet no one had thought to set up the parasols on the terrace so that we could breakfast in the open air where there was a breeze. We regularly stay in Saint Lo and will need to reconsider whether we stay in the Mercure again. Overall the stay was very poor value for money.

Short and efficient

the staff was extremely helpful and friendly, the hotel is very quiet and clean. the breakfast times are long and convenient. we were given a special deal as we are a school and have a limited budget so fir us it was very good value for money

Very nice

The room was good, very clean and comfortable but rather hot with no way of controlling the temperature other than opening the windows. As this hotel is on a main road that made it very noisy from the traffic. We ate in the restaurant one evening and the standard of food was dreadful. We would not recommend eating there. Breakfast was adequate but there was a lot of chipped crockery to use which is not good and for the price this should be improved. The restaurant standards need improving.

Very comfortable. Pleasant big room with a great view of the river and castle.

The lady at the reception was very pleasant and helpful . The room was clean and comfortable and not overpriced . The complimentary petit dejeuner for those over 60 is a good selling point .

Very conveniently positioned just off the centre of the town and virtually 'under' the impressive, high rampart walls. The hotel is in an excellent location for accessing places in St Lô on foot; equally, it is well-located for reaching all the major roads that lead to all the usual sights of interest within Manche and also further afield to the coast (north and west), to Brittany and to northern Mayenne. The hotel itself is functional in design and very clean; our room was great (overlooking the ramparts) especially the bathroom which was well-designed and had a super shower unit. We found all aspects of the hotel to be good-to-excellent although, given the easy walk to town, we never used the restaurant (either for breakfast or for any other meal).

Very clean and spacious room. Breakfast is OK and position of the hotel is the best in Saint Lo

Kamer basic, wc lekte, ontbijt was prima

Very comfortable, clean and well-situated. Friendly and competent staff.

The room I got was a funny shape. There was a lack of shelf space. On the other hand there was a very long windowledge, which I was able to use, but putting my stuff on that ledge obstructed the free movement of the curtains. It meant that I had to leave the curtains partially closed during the day, but there was enough light. Probably the biggest minor annoyance, was the way that the bathroom and toilet were laid out. The position of the entrance doors to these cubicles were such that from the toilet to the bathroom, there was an unususually long walk to wash my hands after each use of the toilet. The biggest annoyance I had was caused by the STUPIDITY, INCOMPETENCE, and lack of consideration of the local police who made it very difficult for me to get to the hotel on the day of my arrival, by closing off all the roads in and around the city centre. I believe that the event which necessitated the road closures, had finished well before my arrival in the town, and that the roads were kept closed for much longer than necessary. In addition, one stupid old geriatric policeman, deliberately gave me false directions, in order to get rid of me, when I asked for alternative route directions. The hotel staff dealt with this very well. They sent one of their girls out to find me, and give me directions. I am quite happy that all the annoyances I experienced were outsde the control of the hotel staff who did their utmost best.

Excellent stay. Restaurant very disappointing