Hotel - Sofitel Brussels Le Louise
Sofitel Hotel Sofitel Hotel

Sofitel Brussels Le Louise Hotel

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4.5/5 2,201 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room (Paying)
    • WiFi access
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Valet parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • ZAVENTEM
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
    • Dutch
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 00:00 / 23:59
    • Opening hours : Week-end 00:00 / 23:59

Business services

  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

All rooms are tastefully furnished and equipped with Sofitel's 'MyBed' for a good night's sleep. The amenities include a bath and shower, TV, mini-bar, high-speed and broadband Internet access.

  • 169 rooms
  • 169 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Radio in bathroom
    • Work desk in all rooms
    • Manual temperature control
    • WiFi in your room
    • High speed transmission line
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 4,392 reviews

Our guest reviews for Sofitel Brussels Le Louise

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,201 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Sharon Business - 12/04/2018
« Great Hotel »

I had a nice room and the breakfast was excellent. Friendly staff at the reception and at the breakfast.

AccorHotels certified review
Mohammed B. Families - 07/04/2018
« disappointed by the quality of service versus previous experiences »

I observed a general decline of level of services: room cleanest, car valet service, reception...

AccorHotels certified review
Pratheesh P. Couples - 04/04/2018
« Excellent »

It was an excellent stay with the best hospitality that we have ever received in a hotel before. The receptionists (particularly during the day) were fantastic and very helpful. We also loved the personalised anniversary message in our room when we entered our room on our second day. The room was always clean and tidy and the housekeeping person was so nice and courteous. The one issue I have is that we arrived at roughly 11. I called up the receptionist to confirm that we could have breakfast and that it was included and she said it was “included throughout the duration of your stay”. However we have received a bill for the first breakfast that we had. I would not have come in for this breakfast if I knew that we would have been charged for it. I thought that the stay would have been 10/10 if it wasn’t for this setback.

AccorHotels certified review
Khalid A. H. Families - 04/04/2018
« Perfect stay »

We have a good stay. Everything was perfect. The housekeeping was perfect. And the parking facility was good. You bring our car when we asked without delay.

AccorHotels certified review
Denis F. Business - 03/04/2018
« Good welcome easy check out »

My check-in on line was not taken into account and I realized that all my previous stays in the hotel had been erased from your database losing a lot of credits.

AccorHotels certified review
R A. Business - 03/04/2018
« Fix your wifi »

Title says it all. Fix your wifi. I'm already planning to stay elsewhere next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for taking the time to tell us about your experience at the Sofitel Brussels Le Louise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We upgraded our wifi system few months ago, in order to avoid those type of disagrement. Please rest assured that we will take the appropriate measures to address the problem and prevent future occurrence. We appreciate you shared your concerns and it is our hope you will give us the opportunity to better serve you in the near future. Sincerely yours, Agnès Colson Responsable des Services d'Accueil

AccorHotels certified review
Sven L. Couples - 02/04/2018
« Okay but expected higher standards »

Friendly counter personnel, friendly waiters but interior design putting me off.

AccorHotels certified review
Yahya Families - 31/03/2018
« Satisfied »

Comfortable and helpfully

AccorHotels certified review
Lynn Families - 30/03/2018
« Pleasant »

Overall very nice. We had booked a room with two single beds but arrived when none were available- even though it was prepaid. We were given an upgraded twin room with mini bar at no charge- but there was nothing in it besides water and pop and one bar of chocolate! It was also not replenished. Also forgot bath mat one day. Other than that very pleasant. Good location. No real lobby area but nice bar.

AccorHotels certified review
Anonymous Business - 28/03/2018
« great »

The hotrl has very courteous staff Room was standard size, neat. But very limited choices at breakfast, which should be improved on. Wi-Fi connection wasn't so strong.

AccorHotels certified review
Isa F. Solo - 28/03/2018
« Relaxing we in Brussels »

Nice we in Brussels enjoying nice food and high quality service

AccorHotels certified review
P A. B. G. Business - 25/03/2018
« It was fine but the price was high for the somewhat average quality of the hotel »

The staff was very friendly. I found the room less than satisfactory. The main problem was that it smelled of sewage. It was also on a low floor and right next to the lift, when I indicated on my preferences that I prefer higher floors and a bit away from the lifts. But I was there for business and not in my room very often so I let it ride.

AccorHotels certified review
Anonymous Business - 22/03/2018
« many margins for improvement »

There was a lot of noise in the room assigned because of the elevator. Then I changed room with two beds ( I asked a different bed) becuase of no availability. No coffee for the nespresso machine.

AccorHotels certified review
Anonymous Business - 21/03/2018
« SEGÚN LAS EXPECTATIVAS »

NORMAL. SATISFACTORIA

AccorHotels certified review
Anne Couples - 20/03/2018
« Great hotel and great location »

The hotel is lovely, well located for shopping and restaurants. The staff are extremely friendly and helpful. The rooms are well appointed with a lovely bathroom (Hermes toiletries are a bonus) and a very comfortable bed. The bar is great for an evening cocktail.

AccorHotels certified review
Debbie Business - 20/03/2018
« Very satisfied with my stay »

Your staff was extremely helpful and pleasant.

AccorHotels certified review
Anonymous Couples - 20/03/2018
« Good experience, great staff. »

Clean hotel, excellent service from check-in/check-out and concierge and bar. My only complaint would be that for such a standard of hotel, the 24hour room service menu is extremely limited - e.g. could not even get cold cuts of meat as the night staff don't have access to certain parts of the kitchen. This was disappointing. I would also have liked to have had some Vegan food options (not only vegetarian).

AccorHotels certified review
Anonymous Families - 20/03/2018
« the front desk wins you over »

We spent nearly a week at this hotel. I cannot say the stay was perfect, but if I were to return I would not look at staying anywhere else. The 2 concierges Matthias and Mariano were tremendous help in not only planning our visit but in selecting restaurants. They are so knowledgeable and their recommendations were spot on. The Front desk staff is so very helpful and friendly. The rooms are very comfortable and clean. The housekeeping staff often removed items we had had to request the previous day so we had to request them again, which was a small inconvenience. The Breakfast is delicious!!! The wait staff was friendlier some days than others. The location is spectacular-right in the heart of the high end shopping district, a short walk from the center of town and steps from the Metro.

AccorHotels certified review
Rafael Business - 20/03/2018
« Excellent, as expected. »

Very smooth and classy from checkin to checkout. Clean room with great amenities. Staff well informed and trained. If ever, my only concern is that breakfast is a bit tired (this is my third stay at your hotel ) and it could stand to have healthier options. The waffle was notably bad.

AccorHotels certified review
Anonymous Couples - 19/03/2018
« A good place to sleep on a short trip to Brussels »

A very comfortable and well appointed room provided a quiet retreat from the city. As our rate did not include breakfast, we took the opportunity to eat out nearby for all three days of our stay. The staff were very pleasant and helpful and made our stay a welcoming one which we will be happy to repeat the next time we are in Brussels.

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