Hotel - Mercure Nancy Centre Place Stanislas Hotel
Mercure Hotel Mercure Hotel

Mercure Nancy Centre Place Stanislas Hotel

4.0/5 96 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • 0 room for people with reduced mobility
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying, Nearby)
    • Shoe shine machine
  • Porter

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-21:00 (heures summer/été)
    • Opening hours : Week-end Close

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose the Standard Room or Privilege Room offering a wider range of services.

  • 80 rooms
  • 100% non-smoking hotel
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Automatic temperature control
    • Baby bed
    • Telephone
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.0/5 AccorHotels Rating 3,057 reviews

Our guest reviews for Mercure Nancy Centre Place Stanislas Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 96 reviews
Russell H Couples - 17/07/2018 TripAdvisor review
« stingy approach »

Those tiny little instant coffee sachets don't taste all that flash but they are better than nothing. The hotel left only 2 normal coffee sachets (for two guests). I wrote a note for the housemaid (in French) asking for additional supplies but none were provided. I subsequently asked at reception and was told that only one set was the hotel policy. These things cost virtually nothing and it is very stingy indeed not to supply a sensible quantity, especially on request. Won't stay again.

Hicham F. Business - 08/07/2018 AccorHotels certified review
« Its fair for the money paid »

The staff are great and helpful but the room is kindly small compared to other Mercure branches.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. We advise you to prefer our privilege room, there are bigger than our standard room. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Martin R. Business - 05/07/2018 AccorHotels certified review
« a bit obsolete »

elevator broken down and overall aspect of the hotel is obsolete at breakfast (8am) not a single table was clean and prepared to receive guests

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin r., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nancy Centre Place Stanislas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We had a big trouble with our lift, and we will repare it today, because we have materials now. I apologize for that. It's a little bit hard to read that our hotel is "obsolete", because all the hotel is now renoved. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Jan L. Solo - 03/07/2018 AccorHotels certified review
« Meets my expectations. »

Small room but clean and comfortable. Did not like the exposure at the bathroom window. It should be more covered up..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Peter Friends - 02/07/2018 AccorHotels certified review
« Wonderful place to stay in Nancy. »

Great welcome, helpful staff. Very convenient motorbike parking. Hotel room very comfortable. A really nice stay in Nancy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

I. Couples - 02/07/2018 AccorHotels certified review
« Good location »

Good locaiton but room very small and corridor noisy in the morning

Our hotel has responded to the review
Our hotel has responded to the review

Dear Florence I., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nancy Centre Place Stanislas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We advise you to prefer a privilege room, there are our biggest rooms. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Julian Solo - 05/06/2018 AccorHotels certified review

A satisfactory stay.

Ava Couples - 05/06/2018 AccorHotels certified review
« very satisfied except for a few welcome points »

Hotel well located, staff not so well trained and pretty much "i do not care attitude". New look with small Café atmosphere for breakfast and cozy, fireplace Corner very nice. Small disatisfaction: - why only 1 welcome drink when for example the London Mercure offers 2 for a couple checking in. I was told becuse we only had one Card. I do not see the Point of 2 Cards if we always travel as a couple. We did then order a second drink for which we paid (same wine as the offered drink) but the Quality was not the same. I appreciated that a bottle of water was offered in the room but again if there are 2 persons in the room, why only one bottle

Anonymous Friends - 04/06/2018 AccorHotels certified review
« Comfortable and clean hotel »

The hotel / room was fine, however on entering the room it was blatant someone had been smoking in the room previously so it smelled very stagnant. The room was comfortable but the bathroom was very small and the door needed to be closed in order for one person to use the bathroom comfortably. The reason for my low overall score was due to the parking. At no stage was I told that parking needed to be paid for. Upon check out I was given a bill for 42 euros which was completely unexpected and obviously unwanted. I would suggest telling customers on arrival that even guests staying in the hotel need to pay for parking.

Our hotel has responded to the review
Our hotel has responded to the review

I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. About parking, on website and directly on spot, we mention that you have to pay for parking (14€/24H). We are sorry if you didn't see this information before your departure. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence about smoker people in room. For this kind of trouble, we are 100% no smoking in the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas

Cindy Couples - 28/05/2018 AccorHotels certified review
« Amount of 150€ was taken of credit card without authorisation! »

I booked the hotel via the accor website and paid on line. At arrival I had to give my credit card and they blocked an amount of 150€ (which happens frequently in hotels) but when we checked out they didn't release the 150€. Now more than one month later and several mails, phone calls and al lot of lost time, the 150€ is still taken from my credit card!! SO BE CAREFULL THE HOTEL TAKES YOUR MONEY! Other negative points: The lady who checked us in was not very welcomming. When entering the room there was no small passage as you often have but you arrived directly into the room which gave more noise. The bathroom wasn't very clean especially the ceiling, there were marks on it. Two positive things: the lady at the reception late in the evening was very friendly and the location of the hotel is very good.

Anonymous Couples - 27/05/2018 AccorHotels certified review
« We always stay here as it suits our needs »

Staff are very pleasant. Room is very clean. Breakfast service is efficient.

Anonymous Couples - 27/05/2018 AccorHotels certified review
« Good location »

Good location near Stan and old town, everything within walking distance.

Mummywitch Couples - 22/05/2018 AccorHotels certified review
« Great location and a comfortable room »

As usual the hotel was comfortable and everything ran smoothly

Curtis Couples - 13/05/2018 AccorHotels certified review
« Pleasant staff, central location »

Easy and pleasant check-in. OK room. Ideal location. Private parking

Marvin F. Couples - 21/04/2018 AccorHotels certified review
« Nice hotel but very hot »

Easy check in. Nice bed. Bathroom nd shower were small. Biggest problem was the lack of air conditioning. Fan worked but did little to releave the heat. When we left for the day, the maid turned off the fan and it was almost unbearable when we returned in the evening. breakfast buffet was OK. Parking was somewhat difficult in a small garage

Eobo Couples - 08/04/2018 AccorHotels certified review
« Location! Noise Protection ! »

Centrally located all sightings are in walking distance. The gaarage is essential for a stay there. For getting into town from the autoroutes allow for one hour in higher traffic. Staff is helpful and fluent in English. Berakfeast area is somewhat narrow spaced and small tables.

G. B. Families - 03/04/2018 AccorHotels certified review
« personnel aimable et serviable »

Rooms are small. Breakfast is perfect. Personnel is friendly and helpful. Is it really a 4 star hotel?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel ! We totally answer to standard of 4star hotel. Don't hesitate to prefer our privilege room, there are higher. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas

Andy S. Business - 15/03/2018 AccorHotels certified review
« CUSTOMER SERVICE MANAGER »

Very pleasant stay nice and clean with good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Barry C. Couples - 06/03/2018 AccorHotels certified review
« Very good hotel, great location »

We spent one night in Nancy on a trip from the Alps to Bruges. The hotel room was very good, the location was superb and the breakfast was food as well. If we return to Nancy we would certainly stay again and will recommend it to friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Barry C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Stanislas,the P. T. B. Couples - 05/03/2018 AccorHotels certified review
« very pleasant »

a good hotel in a good part of the city

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trevor J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I take the point about one member of the team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

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