Hotel - Mercure Nancy Centre Place Stanislas Hotel
Mercure Hotel Mercure Hotel

Mercure Nancy Centre Place Stanislas Hotel

4.0/5 184 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • 0 room for people with reduced mobility
    • Reduced mobility facilities
  • Pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-21:00 (heures summer/été)
    • Opening hours : Week-end Close

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose the Standard Room or Privilege Room offering a wider range of services.

  • 80 rooms
  • 100% non-smoking hotel
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Automatic temperature control
    • Baby bed
    • Telephone
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 3,752 reviews

Our guest reviews for Mercure Nancy Centre Place Stanislas Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 184 reviews
Anonymous Business - 05/03/2019 AccorHotels certified review
« Good, nice room and friendly service »

Staff was very friendly. Rooms are not very big, but well equipped and clean

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Caroline S. Business - 04/03/2019 AccorHotels certified review
« Very clean, comfy bed and good shower. »

Friendly staff, good size room and clean, only thing lacking was an iron and ironing board, would have liked the water in the fridge replacing daily.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Anonymous Couples - 25/02/2019 AccorHotels certified review
« No nonsense hotel, modern and clean rooms, excellent breakfast, ideal location for what we came to do in Nancy »

Excellent! Also greatly appreciated the availability of parking on the premises.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie Catherine P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Anonymous Friends - 22/02/2019 AccorHotels certified review

We experienced a long delay with checking in, becuase of computer problems. The air conditioning in the room did not work, making the room too hot during the night. We couldn't open the window because of the traffic noise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. We note all the points we have to improve. Be sure that you will have a better experience next time Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

John Business - 22/02/2019 AccorHotels certified review
« Less than other times »

No filled minibar, only one bottle of water, second day no refill for water. No upgrade to larger room. Invoice was wrong and receptionist was not friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John v., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nancy Centre Place Stanislas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Don"t hesitate to prefer our privilege room to obtain a full free mini bar. Bottle of water is offered only at the arrival, but if you need an another one, ask us for it. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Steve Business - 14/02/2019 AccorHotels certified review
« Great Hotel »

Perfect for business or holiday visiting Nancy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Margaret Couples - 10/02/2019 AccorHotels certified review
« A very good Hotel clean and very central »

A very good Hotel very convenient to the centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear annette m., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

K.w.s. Business - 05/02/2019 AccorHotels certified review
« Great hotel commited to service »

Arriving very late at night it was good to be served by personel thriving to achieve excellence. My wishes were fulfilled to the extent possible. I joined the loyalty programm after the offer was made to me. Well done!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hote l! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Jet Couples - 28/01/2019 AccorHotels certified review
« a nice place to stay overnight »

This is a comfortable hotel with kind staff and very well located in the center

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Mrs J. Couples - 24/01/2019 AccorHotels certified review
« Excellent with friendly staff and secure parking »

As above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay (staff and our private parking) and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Andrew K. Business - 19/12/2018 AccorHotels certified review
« Very comfortable room in a great location »

Very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

C. Solo - 03/12/2018 AccorHotels certified review
« Cold inside but warm staff! Overall...ok. »

Ok! One night. The hotel did its job. I slept well. Breakfast fine.

B. Solo - 17/11/2018 AccorHotels certified review
« Failed with my alarm call on the final morning »

Disappointed with the title of the hotel not corresponding to the location. Despite having made a request to two on the front desk, the required alarm call did not materialise. Room small and crowded - but OK for two nights. Breakfast OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeremy B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nancy Centre Place Stanislas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

June B. Friends - 09/11/2018 AccorHotels certified review
« Excellent location »

Great location, parking a great asset. Room nice but a little small

Mölli Business - 03/11/2018 AccorHotels certified review
« Better than previously »

Normal - or actually better as I did not need to change the room as the room given was not yet occupied. This was only second nigth out of 6 that the room I opened was not occupied already.

Doug Business - 30/10/2018 AccorHotels certified review
« Texan in Nancy »

Staff was extremely friendly and helpful. Location was great for sites shopping and dining.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Doug C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

David S. O. Business - 28/10/2018 AccorHotels certified review
« Stay Frequently, always a good experience. »

Great Hotel, fantastic staff. The only thing that is very annoying is paying fourteen Euros for the car park every night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Shaun O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Business - 14/10/2018 TripAdvisor review
« great location but getting congested at time »

you can hardly think of a better location in town, and they even kept a precious parking space available despite my late arrival. However, the check-out was very crowded as there is only so much the only guest manager on duty could do

Our hotel has responded to the review
Our hotel has responded to the review

Thank your for your time to post a comment here about your stay. We are glad that you appreciate localization of the hotel, really few steps distance from place Stanislas, old city and shops. We note that you had a trouble at your departure with too much waiting time, so we will do our best to improve that. We hope to welcome you again in the future, Kind regards

Anonymous Business - 06/10/2018 AccorHotels certified review
« Friendly staff, although the hotel is a little old »

I really appreciate the friendliness of the staff, especially the lady in the restaurant who helped me a lot for both dinner and breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel ! We are surprised about this comment " hotel is a little old". Our hotel is recently renoved. We only need to fix some painting trouble in corridor, we agree with it. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

David T. Couples - 28/09/2018 AccorHotels certified review
« Fighting for Breakfast »

Too crowded without enough staff to prepare the tables as they became available at breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel ! We will improve our organization for breakfast. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

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