Mercure Nancy Centre Place Stanislas Hotel 4 stars

TripAdvisor rating 4.0/5 252 reviews
Mercure Nancy Centre Place Stanislas Hotel
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Hotel extras

  • Right in the city center, a 2-minute walk fromthe famous and beautiful Place Stanislas

  • A 5-minute walk from Nancy TGV train station, the conference center and shops

  • Enjoy a home away from home - smiles, advice, personalized breakfast and comfort

  • Private, covered car park, everything you needfor a stress-free stay

  • 2 fully equipped meeting rooms with natural light

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Nancy Centre Place Stanislas Hotel

5 rue des Carmes
54000
nancy
france

Tel: +33383309260

Fax: (+33)3/83309292

Contact email

Check-in from 14h00

Check out up to 12h00

  • CHU BRABOIS :   T1 POINT CENTRAL

  • By plane

    LUXEMBOURG At 120km / 74 miles

  • By plane

    METZ NANCY LORRAINE At 40km / 24 miles

  • By plane

    METZ NANCY LORRAINE At 40km / 24 miles

  • By plane

    STRASBOURG At 170km / 105 miles

  • By car

    NANCY CENTRE At 4km / 2 miles

  • By car

    PARC DES EXPOSITIONS At 5km / 3 miles

  • By train

    NANCY VILLE At 0km / 0 miles

GPS :48.692127, 6.180276

Our accommodations

Choose the Standard Room or Privilege Room offering a wider range of services.

Comfort Room with double bed

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Privilege Room with king-size bed

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Privilege Room with one king-size bed and one single sofa bed

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Comfort Room with twin beds

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Comfort Room with double bed

  • Max. number of persons: 1
  • Area: From 14
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room with a double bed

  • Max. number of persons: 1
  • Area: From 13
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

The Neptune Bar is the place to try Lorraine specialties with a glass of Grand Vin Mercure fine wine. Also, take advantage of the 24-hour pasta service served in the bar on weekends and in your room during the week.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 40

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure Nancy Centre Place Stanislas Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

4,215 reviews

tripadvisor

TripAdvisor Rating 4.0/5

252 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Your hotel exceeded other Mercue hotels we've stayed in.

Customer review rating 4.1/5

Dave Couples - 09/09/2019 AccorHotels review

Helpful check-in. Fantastic location near the square in the old town. Secure sheltered parking (although expensive for a motorcycle). Clean & spacious room, excellent shower.

Rich

Customer review rating 4.1/5

Richard Couples - 05/09/2019 AccorHotels review

Great location, nice staff, large room with cosmo views

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

not at my expectation level

Customer review rating 4.1/5

B. Couples - 03/09/2019 AccorHotels review

well situation close to Stan place . As Gold member no welcome drink or any special attention . When entered in the room smell cigarettes cold smoke .

Dear Sebastien B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nancy Centre Place Stanislas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Welcoming, friendly hotel with excellent staff, comfortable rooms and an excellent location.

Customer review rating 4.1/5

Andrew M. Couples - 26/08/2019 AccorHotels review

Excellent stay, friendly and helpful reception and restaurant staff, great room.

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay, especially staff and location of the hotel near to place stanislas, shops, old city... and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Central location with secure oarking

Customer review rating 4.1/5

Mrs C. Families - 26/08/2019 AccorHotels review

Easy to find, helpful and friendly welcome, car in underground car park at hotel, modern bathroom, good breakfast.

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Very friendly service.

Customer review rating 4.1/5

D M. Solo - 25/08/2019 AccorHotels review

Good but I have been billed two times against my Visa card- one for $140.27 AND a second for $162.24. Would you please address this issue and correct it accordingly. Thank you Doug M.

Dear Guest, Thank you for the great review of our hotel ! Thanks for your 10/10. My reception will contact you after some research about your payment. Sorry for convenient. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Mrs C.

Customer review rating 4.1/5

Mrs C. Couples - 23/08/2019 AccorHotels review

Very good experience at check in . The receptionist was friendly and informative and spoke English very well. The bedroom had a comfortable bed and the room had everything you needed including tea facilities which I like. It was very close to the main square so very easy to get around. For the price we paid, I thought it was excellent value.

Dear Guest, Thank you for the great review of our hotel ! 10/10 ! Wouah, we appreciate it ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Very pleasant staff and perfect central location

Customer review rating 4.1/5

Nick B. L. Families - 21/08/2019 AccorHotels review

The hotel is good clean abd rooms are nice. The most important part is the location just a short walk from the central Stannislas square

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Great overnight stop

Customer review rating 4.1/5

Mrs W. Couples - 16/08/2019 AccorHotels review

We stopped here overnight on our way to the Alps. Both Nancy and the hotel were great. The room was very comfortable, the staff helpful and the location very convenient. Breakfast was plentiful with an excellent choice. The only downside - parking was a bit tight for large cars.

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and we appreciate your 10/10. It's allright, in our parking, you may be aware to drive Inside. But it is really possible with big car. Don't hesitate to ask for our outside place at the reception if you prefer. We hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

UNFORTUNATELY NOT TOO GOOD

Customer review rating 4.1/5

V. Families - 16/08/2019 AccorHotels review

IT HAPPENS SOME TIMES. A CUSTOMER LIKE ANY CUSTOMER. OR LESS. FUNNY AND KIND STAFF ANYWAY.

Dear Samuel V., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nancy Centre Place Stanislas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I inform you that you didn't have your free upgrade as a platinium member because we were fully booked. For welcome drink, it's a mistake and we will act for that. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Professional

Customer review rating 4.1/5

Anonymous Business - 12/08/2019 AccorHotels review

Easy to check-in, good breakfast selection. Excellent air conditioned rooms!

Dear Mark W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have a perfect air conditionning after 2 months with trouble. We are very happy to offer a good quality of service Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Extremely close to city centre, clean hotel

Customer review rating 4.1/5

Veronicaa Families - 05/08/2019 AccorHotels review

The rooms were clean although one of them was stinking (cigarette smell like), the breakfast was very decent.

Dear veronique w., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Very good central Nancy overnight stop

Customer review rating 4.1/5

Pb Couples - 02/08/2019 AccorHotels review

The hotel is very well situated for seeing the main Stanilas square and other sites of Nancy but was less good fo accessing by car owing to complex roadworks and one-way system. The room was very comfortable and quiet. The breakfast was good. The staff were efficient.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Central location very convenient.

Customer review rating 4.1/5

Anonymous Couples - 30/07/2019 AccorHotels review

Staff very pleasant and helpful. Comfortable room and air conditioning much appreciated. Parking a bonus.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

TOO SMALL ROOMS

Customer review rating 4.1/5

Anonymous Families - 30/07/2019 AccorHotels review

Nice hotel in good location, good staff and service. Only rooms are too small, as usual

Dear Guest, Thank you for the great review of our hotel ! Don't hesitate to prefer our privilege room, there are biggest one :-) We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Excellent

Customer review rating 4.1/5

Anonymous Couples - 29/07/2019 AccorHotels review

Excellent experience. The only problem was hat we had booked twin beds and were gicen a double. The reception soon fixed this.

Dear Marjorie D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

A brief stopover

Customer review rating 4.1/5

Marta Couples - 21/07/2019 AccorHotels review

On the whole, We liked staying in the hotel. There was only one bad aspect - air condition did not work at all in the hotel which was a problem as the weather was quite hot. The fan which was provided in our room did not really solve the problem - it was difficult to sleep at night. We would stay again in the hotel in future as it has a great location.

Dear Marta K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. You mention also a problem about air conditionning. We meet some trouble in 20 rooms on 80 in total. We are going to fix it, and we worl for that every day. We mention this trouble at the arrival, and we do our best to offer you a solution if you need air conditionning. Very sorry for this convenient. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Great position in the old town.

Customer review rating 4.1/5

John L. Couples - 12/07/2019 AccorHotels review

Very good quality hotel in the town centre. Friendly staff, pleasant rooms, good breakfast. Parking is in a public car park next to the hotel, but is secure although tricky if you have a large vehicle.

Dear John L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Perfect again!

Customer review rating 4.1/5

Gary A. C. Business - 09/07/2019 AccorHotels review

This is the best hotel in Nancy. fantastic fast & helpful reception on arrival & check out especially Virginie. Breakfast staff brilliant for a fast good start to the day. Bar staff are the best especially Caroline. The rooms are very clean & comfortable. The temperature in Nancy was very hot but the air con in my room was superb.

Dear Gary A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It's always a pleasure to welcome you Gary ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Reception, easy and friendly.

Customer review rating 4.1/5

B. H. Couples - 09/07/2019 AccorHotels review

Friendly, no nonsense, dog was welcome,breakfast, O.k.

Dear H. B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com
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