Hotel - Mercure Nancy Centre Place Stanislas Hotel
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Mercure Hotel

Mercure Nancy Centre Place Stanislas Hotel

5 rue des Carmes 
54000  NANCY
FRANCE

727 reviews
TripAdvisor Rating Based on 727 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • 0 room for people with reduced mobility
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • 0 room for people with reduced mobility
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying, Nearby)
    • Shoe shine machine
  • Porter

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-21:00 (heures summer/été)
    • Opening hours : Week-end Close

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose the Standard Room or Privilege Room offering a wider range of services.

  • 80 rooms
  • 100% non-smoking hotel
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Automatic temperature control
    • Crib on request
    • Telephone
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 2,272 reviews

Our guest reviews for Mercure Nancy Centre Place Stanislas Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 727 reviews
AccorHotels certified review
Gary A. Business - 02/09/2017

Fantastic as ever!

TripAdvisor review
Business - 02/09/2017
« The best hotel in Nancy! »

The best hotel in Nancy! Great staff same every visit. Modern rooms, great wifi. Breakfast excellent. I have stayed in all Nancy hotels this is the best. Excellent location near the square & so many good restaurants.

AccorHotels certified review
Anonymous Couples - 01/09/2017
« Good »

Good apart from breakfast.

AccorHotels certified review
Michel Business - 31/08/2017
« Great location »

The hotel is in an awesome location. The refurbishment looks good: the rooms look modern and clean, but they are a bit small though. Parking next door is awesome. The breakfast was good, much choice, but very pricy and therefore not appealing at EUR16.50 a day. Also, the cabinets in the breakfast room are open during breakfast, and if you're 1m90 tall, you're bound to hit your head at least once on the pointy corners of the doors of them. This is something you might want to change: it's a health hazard and could result in claims if somebody ends up with a hole in his/her head... I don't recommend keeping it like this. Personnel at the receptiondesk is very friendly, in the breakfast hall a bit less. Looks like they experience more stress (not sure if they actually have stress, but it appears they have).

AccorHotels certified review
Judith J. Families - 27/08/2017

It was very good. Reception staff very helpful. However our room smelled if cigarette smoke. Not very pleasant.

AccorHotels certified review
Steve Business - 25/08/2017
« mr »

Comfortable anf friendly stay

AccorHotels certified review
Sorin Couples - 22/08/2017
« Is this a Mercure Hotel? »

Good location, but not up to Mercure standards.

AccorHotels certified review
Frank C. Couples - 20/08/2017
« A very convenient hotel for visiting Nancy »

The staff were very helpful but we had problems concerning the rooms. 1. Our first room had a bathroom door that would not close the staff suggested using force but this was not something we felt should have been necessary. 2. We changed to a different room where the wash basin plug was too stiff to work. From years of experience we always travel with a universal sink plug which solved this problem. 3. The main stairs handrail brackets were loose in places. It seemed that once the new work on the ground floor is completed some effort should be put into checking all the rooms for problems. Other than the above we enjoyed our first trip to Nancy

AccorHotels certified review
Elizabeth S. Couples - 18/08/2017
« A great stay »

From check in to check out the hotel was enjoyable. The staff were friendly, efficient and helpful. The room was well furnished and clean, the bed was comfortable, the pillows and bedding too. The bath was small but pleasant, the shower was a good strength with plenty of hot water and the toiletrieswere a good quality. The complimentary drinks experience was confusing as the hotel does not have a bar, but there is a hidden beer pump out of sight. As we were over 60 years old breakfast was free, a major bonus for staying in a French Mercure.

AccorHotels certified review
Anonymous Families - 17/08/2017
« Convenient »

Simple and met my expectations of Mecure brand

AccorHotels certified review
Gary J. Business - 15/08/2017
« Good as expected »

Great staff, good room, but about time you finished the refurbishment, this is taking far too long

AccorHotels certified review
Daniel S. Families - 11/08/2017
« Excellent location - friendly and efficient staff »

Needed an overnight stay in Nancy with my family. Excellent hotel for that, top location, cover car park (important for us as our car was pretty full and we didn't feel like having to empty everything just for one night). Breakfast was excellent and prices very competitive.

TripAdvisor review
Tatyana K Couples - 06/08/2017
« Average quality hotel in an excellent location »

Positive: the parking is in the parkhouse opposite the hotel. The staff is great and helpful. Location cannot be beaten. Negative: Poor sound insulation in the rooms. Room 201 had old tobacco smells even after the renovation. The bathroom smelt of drains.

Our hotel has responded to the review
Our hotel has responded to the review

Thanks for your review. I am pleased to read that you enjoy the localization, the parking and staff. I am sorry about trouble met in the room 201, it's not normal so we will improve our intervention for next stay. I hope that you will come back to live the experience you want for you, Best regards Aurélie Nouvel, General Manager

AccorHotels certified review
Steve Families - 31/07/2017
« As expected »

fast check-in and checkout, fit expectations on rooms and breakfast. Welcoming and helpful staff.

AccorHotels certified review
Peterd Families - 31/07/2017
« Central pleasant hotel for overnight stop »

Room fine. Refurbishment of ground floor bar and breakfast area just about complete and looking good. Staff extremely helpful and polite with all front of house staff happy to switch to English when my French hit it's limits. Only negatives are the price of the parking (which is secure and on site) and that my room was still being cleaned when we arrived. Gave time for a coffee.

AccorHotels certified review
Nigel Couples - 30/07/2017
« lovely location »

Great staff very friendly

AccorHotels certified review
Anonymous Couples - 27/07/2017
« Mercure Nancy »

hotel tres reposant et excellent accueil

AccorHotels certified review
Anonymous Couples - 22/07/2017
« Excellent »

A comfortable room, with very varied breakfast and welcoming staff.

AccorHotels certified review
Ecpg Couples - 17/07/2017
« Construction site »

Room fair, bathroom door wouldn't close correctly, building work underway in hotel - disappointing.

AccorHotels certified review
Lucq C. Couples - 13/07/2017
« Excellent »

Excellent. very good room and beakfast. Parking acces rather difficult. recommend clear indications how to proceed.

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