Hotel - Mercure Nancy Centre Place Stanislas Hotel
Mercure Hotel Mercure Hotel

Mercure Nancy Centre Place Stanislas Hotel

4.0/5 151 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • 0 room for people with reduced mobility
    • Reduced mobility facilities
  • pets allowed 10  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30-21:00 (heures summer/été)
    • Opening hours : Week-end Close

Business services

  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose the Standard Room or Privilege Room offering a wider range of services.

  • 80 rooms
  • 100% non-smoking hotel
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Automatic temperature control
    • Baby bed
    • Telephone
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 3,435 reviews

Our guest reviews for Mercure Nancy Centre Place Stanislas Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 151 reviews
June B. Friends - 09/11/2018 AccorHotels certified review
« Excellent location »

Great location, parking a great asset. Room nice but a little small

Mölli Business - 03/11/2018 AccorHotels certified review
« Better than previously »

Normal - or actually better as I did not need to change the room as the room given was not yet occupied. This was only second nigth out of 6 that the room I opened was not occupied already.

Doug Business - 30/10/2018 AccorHotels certified review
« Texan in Nancy »

Staff was extremely friendly and helpful. Location was great for sites shopping and dining.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Doug C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

David S. O. Business - 28/10/2018 AccorHotels certified review
« Stay Frequently, always a good experience. »

Great Hotel, fantastic staff. The only thing that is very annoying is paying fourteen Euros for the car park every night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Shaun O., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Business - 14/10/2018 TripAdvisor review
« great location but getting congested at time »

you can hardly think of a better location in town, and they even kept a precious parking space available despite my late arrival. However, the check-out was very crowded as there is only so much the only guest manager on duty could do

Our hotel has responded to the review
Our hotel has responded to the review

Thank your for your time to post a comment here about your stay. We are glad that you appreciate localization of the hotel, really few steps distance from place Stanislas, old city and shops. We note that you had a trouble at your departure with too much waiting time, so we will do our best to improve that. We hope to welcome you again in the future, Kind regards

Anonymous Business - 06/10/2018 AccorHotels certified review
« Friendly staff, although the hotel is a little old »

I really appreciate the friendliness of the staff, especially the lady in the restaurant who helped me a lot for both dinner and breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel ! We are surprised about this comment " hotel is a little old". Our hotel is recently renoved. We only need to fix some painting trouble in corridor, we agree with it. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

David T. Couples - 28/09/2018 AccorHotels certified review
« Fighting for Breakfast »

Too crowded without enough staff to prepare the tables as they became available at breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel ! We will improve our organization for breakfast. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Sheila S. Couples - 20/09/2018 AccorHotels certified review
« Magnifique! »

We were warmly welcomed at your reception desk and our room was ready. When we extended our stay thete was no problem and we didn't have to change room. Your staff was always welcoming and my husband especially enjoyed practicing his French with the women serving breakfast. They were all so helpful and a credit to your hotel. The same must be said for your reception staff. Your location was superb...easy access to bus, tram, la gare, and the fantastic evening light show at Stanislaus Square. Merci beaucoup tout la monde!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel ! We really appreciate your 10/10 ans your review. You enjoyed your stay, it's a real pleasure for us. We hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Gs Couples - 19/09/2018 AccorHotels certified review
« Efficient and clean »

Things to improve: Advance warning of the traffic-free day in the city centre would have made accessing the hotel much easier Door to cupboard with refrigerator has hinges on the wrong side: difficult to get to the refrigerator Good things: Helpful staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel ! We are sorry for trouble at your arrival with your name. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Mohamed E. Business - 08/09/2018 AccorHotels certified review
« Thanks for your cooperation »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Roy C. Couples - 04/09/2018 AccorHotels certified review
« Good stay in a good Town and Hotel »

Helpful and Friendly Staff, room good, very near Town Centre. Only problem we had was getting our Luggage into our Room. The lift was broken upon arrival and we were in a room where there was a raised section of corridor (Not on the flat or level) between the lift and room. Thus we were not able to load our luggage on the Hotel Trolley to take it from the car to our room. However, the staff assisted with carrying our luggage upstairs and over the raised section of corridor to our room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roy Raymond C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

A. V. D. P. Couples - 30/08/2018 AccorHotels certified review
« very pleasant hotel, excellent location »

Enjoyed our stay, staff was very kind and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adriaan Van Der P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Mummywitch Couples - 28/08/2018 AccorHotels certified review
« Hotel in great location for visiting the city and as a stopover »

We are regulars at this hotel and found it convenient and friendly as usual.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel ! We are glad that you always enjoyed your stay. We note your comment about floors and we inform you that we are going to fix this trouble in this room. We hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

John P. Couples - 23/08/2018 AccorHotels certified review
« Mixed Experience »

The first night we were given an extremely small room even though we had booked a 'superior' room according to the British website. For example, the toilet was so small that it was impossible to close the door whilst sitting. Apparently there were two large tour groups staying and no other room was available. The receptionist did his best to accommodate us in another room the following evening and this was much more satisfactory. He also suggested that we breakfasted later on the first morning in order to avoid the tour groups. However, at 8.00 the following morning a large group appeared and caused long queues and delays whilst certain foods were replenished. Consequently we felt that the hotel functions to cater for large tour groups to the detriment of independent travellers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nancy Centre Place Stanislas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Joanne A. Couples - 21/08/2018 AccorHotels certified review
« Excellent value »

Great location, lovely large room with a fantastic shower! Reception staff were friendly and courteous. Didn’t eat but bar area was very nice. Excellent parking facility and overall great value for money. A lovely hotel, would definitely recommend and return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hote l! We are very glad that you enjoyed your stay and hope to see you again very soon. With a real pleasure ! Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Laura Couples - 21/08/2018 AccorHotels certified review
« The rooms were very nice, clean and comfortable. Front desk was very friendly »

Overall great hotel and in a central location to all the attractions. Rooms were very clean and staff was awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hote l! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Melvyn B. Families - 20/08/2018 AccorHotels certified review
« Extremely comfortable. »

The room was excellent and helped to make the stay very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melvyn B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Eden Business - 14/08/2018 AccorHotels certified review
« Don't judge a book by it's cover! »

This statement couldn't be more accurate when considering staying at this hotel. As we approached and from the exterior appearance we were concerned however once we walked through the front door we breathed sighs of relief. The interior of this hotel was decidedly better than the exterior. The welcome greet was friendly and personable. Our room was large, the bathroom worked well and we had a wonderful nights sleep on a very comfortable bed. The Hotel was in an awesome location with a comfortable stroll to the Old Town and restaurants. The staff were friendly and helpful, nothing was too much trouble. The downside to this hotel was the restaurant. The menu on offer was limited and unappealing. This may or may not be an issue given the proximity of local restaurants but we were tired and didn't want to go out. We would stay here again happily.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Gordon Couples - 03/08/2018 AccorHotels certified review
« Comfortable and close to attractions »

Friendly staff, adequate room and, important for me, garage car parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Anonymous Families - 01/08/2018 AccorHotels certified review
« eventually we got some satisfaction »

we had to complain each day of our stay. we have stayed in Nancy for many years but not used the Mercure before - we were not impressed. Having booked a Privilege Room we were allocated a standard room. Key fobs did not work and had to be renewed each day. Room had allegedly been refurbished but was tired and paid paint damage. Majority of reception staff were unhelpful - finally we had someone who understood our concerns and dealt with them. But by that time we were on the last evening and the "compensation" of no parking charge and some reward points was little recompense. We will continue to use/support Accor hotels when we travel but doubt that we would stay at the Mercure Nancy again. This is a shame as it is central, close to where our son lives/works and accessible for family.

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