Mercure Nancy Centre Place Stanislas Hotel 4 stars

TripAdvisor rating 4.0/5 233 reviews
Mercure Nancy Centre Place Stanislas Hotel
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Hotel extras

  • Right in the city center, a 2-minute walk fromthe famous and beautiful Place Stanislas

  • A 5-minute walk from Nancy TGV train station, the conference center and shops

  • Enjoy a home away from home - smiles, advice, personalized breakfast and comfort

  • Private, covered car park, everything you needfor a stress-free stay

  • 2 fully equipped meeting rooms with natural light

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Nancy Centre Place Stanislas Hotel

5 rue des Carmes
54000
nancy
france

Tel: +33383309260

Fax: (+33)3/83309292

Contact email

Check-in from 14h00

Check out up to 12h00

  • CHU BRABOIS :   T1 POINT CENTRAL

  • By plane

    LUXEMBOURG At 120km / 74 miles

  • By plane

    METZ NANCY LORRAINE At 40km / 24 miles

  • By plane

    METZ NANCY LORRAINE At 40km / 24 miles

  • By plane

    STRASBOURG At 170km / 105 miles

  • By car

    NANCY CENTRE At 4km / 2 miles

  • By car

    PARC DES EXPOSITIONS At 5km / 3 miles

  • By train

    NANCY VILLE At 0km / 0 miles

GPS :48.692127, 6.180276

Our accommodations

Choose the Standard Room or Privilege Room offering a wider range of services.

Comfort Room with double bed

  • Max. number of persons: ‌2
  • Area: From 16
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Privilege Room with king-size bed

  • Max. number of persons: ‌3
  • Area: From 17
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Privilege Room with one king-size bed and one single sofa bed

  • Max. number of persons: ‌3
  • Area: From 20
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Comfort Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 17
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Comfort Room with double bed

  • Max. number of persons: ‌1
  • Area: From 14
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Standard Room with a double bed

  • Max. number of persons: ‌1
  • Area: From 13
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

The Neptune Bar is the place to try Lorraine specialties with a glass of Grand Vin Mercure fine wine. Also, take advantage of the 24-hour pasta service served in the bar on weekends and in your room during the week.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 40 m²

  • Maximum capacity: 30 people

Find out more

Our guest reviews for
Mercure Nancy Centre Place Stanislas Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

4,057 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

233 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great position in the old town.

Customer review rating 4.1/5

John L. Couples - 12/07/2019 AccorHotels certified review

Very good quality hotel in the town centre. Friendly staff, pleasant rooms, good breakfast. Parking is in a public car park next to the hotel, but is secure although tricky if you have a large vehicle.

Perfect again!

Customer review rating 4.1/5

Gary A. C. Business - 09/07/2019 AccorHotels certified review

This is the best hotel in Nancy. fantastic fast & helpful reception on arrival & check out especially Virginie. Breakfast staff brilliant for a fast good start to the day. Bar staff are the best especially Caroline. The rooms are very clean & comfortable. The temperature in Nancy was very hot but the air con in my room was superb.

Reception, easy and friendly.

Customer review rating 4.1/5

B. H. Couples - 09/07/2019 AccorHotels certified review

Friendly, no nonsense, dog was welcome,breakfast, O.k.

Gary A

TripAdvisor rating 4.0/5

O7090GQgarya Business - 09/07/2019 TripAdvisor review

The best hotel in Nancy! Fantastic staff who always smile, always ready to help. Reception team are the best for a very fast check in & departure they are so efficient especially Virginie.Breakfast team are very happy & helpful in a morning so we can get a good fast breakfast and go. The rooms are perfect very clean & quiet, the temperature in Nancy was very high but the air con kept my room perfect. The bar staff especially Caroline are brilliant!

Thank you Gary for you warm comment. You are a loyal guest in our hotel, and it's always a pleasure for my team (and I) to welcome you. I will notify your comment to them. When will you come back to welcome you again ? After, your holidays ? We are impatient to welcome you again Kind regards

Great staff.

Customer review rating 4.1/5

O. Business - 04/07/2019 AccorHotels certified review

I often stay at this hotel. The staff are great. My biggest concern, the parking cost!

Hotel right in the centre of Nancy

Customer review rating 4.1/5

Anna D. R. Couples - 23/06/2019 AccorHotels certified review

We were disappointed about the room we got when we arrived. At the end of the corridor, terrible view and smelly. We got another room, which was a lot better. The airconditioning in de the room was'nt functioning very well, so it was very hot in the room. Opening a window wasn't an option, because of the street noise.

Dear Anna De R., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nancy Centre Place Stanislas. We are sorry for the concerns you have encountered with the air conditioning, and we ask you to accept our sincere apologies. Please be assured that the necessary measures have been implemented to improve the quality of the services mentioned. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Pleasant stay in Nancy

Customer review rating 4.1/5

Andreas Families - 18/06/2019 AccorHotels certified review

Friendly and helpfull staff, nice and clean room.

Dear Andreas M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback regarding our hotel and our rooms. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Not up to the number of stars claimed.

Customer review rating 4.1/5

Anonymous Solo - 16/06/2019 AccorHotels certified review

The corridors were full of dirty stuff and cleaning people.

Dear Henryk G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nancy Centre Place Stanislas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Below average

Customer review rating 4.1/5

Anonymous Couples - 05/06/2019 AccorHotels certified review

- arrived at 22:30, wanted to take a shower after a warm day but the bathtub was completely dirty. There was no kleenex in the box. - went out for a walk to see the city by night and changed room upon return. But then during the night, there was a strong noise in the airconditioning and we couldn't sleep well. Also the room was extremely hot and uncomfortable - you might also want to update the floor plan as it doesn't represent the real layout of the room Pictures and recording of the noise were presented at the reception and the files can be sent by email if necessary.

Dear Arnaud G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nancy Centre Place Stanislas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the bathtub, the pipe was clogged which explains your problem. We also have a technical problem with the air conditioning. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Pleasant stay a bit farther from Place Stanislas than Expected

Customer review rating 4.1/5

Michael S. Couples - 30/05/2019 AccorHotels certified review

A very helpful staff and comfortable rooms were high points. The elevator was out of service often however. Using the picture of Place Stanislas on your website, rather than that of the hotel was not helpful.

Dear Michael S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback regarding our hotel and our rooms. I will share your comments with our team. Indeed, the hotel is close to Place Stanislas, a 2 minute walk away. Regarding the elevator, we are sorry for your experience. It was out of service due to maintenance. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Welcoming, friendly and well situated.

Customer review rating 4.1/5

Chris D. Families - 30/05/2019 AccorHotels certified review

The hotel was very welcoming and the staff were all very friendly and accommodating - even offering dinner recommendations for our evening meal. The room was well appointed and exactly what we expected it to be - very clean and comfortable. The hotel is situated perfectly a few hundred yards from Place Stanislas and it was very easy for us to park our car overnight in the on site garage. Overall an excellent experience and one we will repeat in the future.

Dear Chris D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback our rooms, location close to Place Stanislas, and our secured parking. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Great location

Customer review rating 4.1/5

Annieanne Couples - 27/05/2019 AccorHotels certified review

Great location for visiting city and Stanislas Square, parking excellent although extra payment. Room and facilities excellent and the guys on reception extremely professional and helpful.

Dear Geoffrey N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback regarding our location, parking, rooms and facilities. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Short stay in Nancy

Customer review rating 4.1/5

Marc Couples - 21/05/2019 AccorHotels certified review

We enjoy the comfort of our room and appreciate the good service from the personel.

Dear Marc M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback regarding our rooms and services. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Very good

Customer review rating 4.1/5

Carmel Couples - 14/05/2019 AccorHotels certified review

Very good value, very convenient location, staff helpful and room v comfortable.

Dear carmel d., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback regarding our hotel, localisation and our rooms. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Not a 4 star hotel

Customer review rating 4.1/5

Anonymous Couples - 09/05/2019 AccorHotels certified review

No one on reception when we arrived and when we left, reception staff too busy talking on the phone to say goodbye. Awful smell in the bathroom. Toilet only 90% clean on arrival. Breakfast was only adequate but ok if a 3 star hotel. ( we had spent the previous 2 Weks in 4 star hotels so had a good comparison). Only positive was the good bed!

Dear E M O., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Nancy Centre Place Stanislas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Comfortable hotel

Customer review rating 4.1/5

Christine Families - 05/05/2019 AccorHotels certified review

We made a stopover on our way to the South of France. The weather was awful but we could park at the hotel - an enormous plus point! Because of the weather we stayed in the hotel and, although they don't serve dinner, they provided us with delicious, filling snacks. The room was very comfortable for the three of us. The personnel was very friendly and helpful.

Dear Christine J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback regarding our parking, lunch and rooms. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Good location.

TripAdvisor rating 4.0/5

stanpark Couples - 04/05/2019 TripAdvisor review

Very near the Stanislas square and the room was adequate size for European hotel standard. Friendly staff, but don't bring SUV size cars for the underground parking. It is difficult to maneuver around the turns.

Thanks for your review. We are glad to read your satisfaction. We offer a private and secured parking but we agree that you need attention to drive inside that's why we can offer you 2 places outside for car over 1m90. Don't hesitate to ask us these places if you need it. Kind regards

Fine hotel in a good location and great service

Customer review rating 4.1/5

Lars J. Business - 02/05/2019 AccorHotels certified review

Arrived with train from Luxembourg and the hotel is a 5 minutes walk from the railway station (not the TGV station which is much further away). Check-in went smoothly (I had checked in on the web) and I felt very welcome. The concierge booked at taxi for me the following day, and it was there just as promised. Breakfast was fine and the room quite good - I got the advise to draw the curtains in the room, as the afternoon sun would heat it up otherwise. Got a few hints for strolling the city as well as some recommendations for a restaurant. I had chosen the quick check-out option and the final bille arrived during the day on my way home. All in all a very pleasant stay

Dear Lars J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback regarding our hotel, localisation, and our breakfast. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Great location - hotel as remembered

Customer review rating 4.1/5

Mummywitch Couples - 30/04/2019 AccorHotels certified review

A stay as expected - no special comments.

Dear Effie M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Nancy Centre Place Stanislas. It is always a pleasure to receive positive feedback. Regarding your remark, we take note of air conditioning and we will do the necessary. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Aurélie NOUVEL Directeur / General Manager Mercure Nancy Centre Stanislas h1… http://www.mercure-nancy-centre-stanislas.com

Nancy in Spring

TripAdvisor rating 4.0/5

744thierrys Solo travel - 30/04/2019 TripAdvisor review

Very good central Location Close to main points of interest, Parking is very convenient even if very tight and difficult to circulate into, Cosy room, howver very, very small! People frendly and helpful

Thanks for you kind review. Hotel is well located : near to place Stanislas, old city, railstation or Congress Center Jean Prouvé. We offer a private and secured parking. We agree that parking needs attention. Don't hesitate to ask us for help. I will share your comment with my team. Best regards
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