Mercure Hyeres Centre Hotel 4 stars

Customer review rating 3.9/5 1,732 reviews
Mercure Hyeres Centre Hotel
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Room 1

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Hotel extras

  • Hotel located 10 minutes from the airport and city center

  • Free outdoor car park

  • Outdoor swimming pool

  • Fully equipped modular meeting rooms

  • Web corner and free WIFI in the hotel

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
  • Boutique Gourmande
Leisure and activities
  • Outdoor unheated pool
  • Golf
  • Tennis
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Hyeres Centre Hotel

19, avenue Ambroise Thomas
83400
hyeres
france

Tel: +33494650304

Fax: (+33)4/94355820

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    MARSEILLE PROVENCE At 107km / 66 miles

  • By plane

    NICE COTE D'AZUR At 144km / 89 miles

  • By plane

    TOULON HYERES At 4km / 2 miles

  • By boat

    TOULON At 80km / 50 miles

  • By helicopter

    CUERS At 20km / 12 miles

  • By train

    HYERES At 1km / 0 miles

  • By train

    TOULON At 15km / 9 miles

GPS :43.11462, 6.134244

Our accommodations

Take a moment to relax in our rooms with their contemporary decor. Choose between two levels of comfort, Standard or Privilege, to suit your needs.

Standard Room with a double bed

  • Max. number of persons: x2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Privilege room with one double bed and balcony

  • Max. number of persons: x2
  • Area: From 20
  • Views: Pool side, Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family Room with balcony – 1 double bed and 1 sofa bed

  • Max. number of persons: x4
  • Area: From 25
  • Views: Garden side, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Mini bar with free soft drinks(...)

Standard Room with 2 Single beds

  • Max. number of persons: x2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Mini bar with free soft drinks(...)

Junior Suite with balcony – 1 double bed and 1 sofa bed

  • Max. number of persons: x4
  • Area: From 40
  • Views: Pool side, Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

45-m² Apartment with 2 balconies – 1 double bed and 1 sofa bed

  • Max. number of persons: x4
  • Area: From 45
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

L' ESCALE

Type of cuisine: Regional

Glass-walled dining room with terrace and garden by the pool. Regional cuisine

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'ESCALE

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 170 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 100 people

Find out more
Mercure Hyeres Centre Hotel Meeting Room

Our guest reviews for
Mercure Hyeres Centre Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.9/5

1,732 reviews

Very goog

Customer review rating 3.9/5

Korinna G. Families - 27/04/2019 AccorHotels certified review

The staff were very helpful and friendly and the breakfast was great. The room was very good. as the hotel was undergoing renovations there was noise , weekends too, and dust and this is why I did not give a 10. Location was excellent.

Dear Karinna G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Hyeres Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mme Hunault, directrice

Dr Jacques G.

Customer review rating 3.9/5

Jacques G. Solo - 25/03/2019 AccorHotels certified review

I did not stay with you.

Dear JACQUES G., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Hyères Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Very small and noisy room for a lot of money

Customer review rating 3.9/5

E.m. Business - 05/02/2019 AccorHotels certified review

Accor site was working badly which resulted in a booking of the wrong date. (error 404). When I arrived at the hotel there was 1 single room available. Room was very expensive and very noisy at night because of all the traffic. Price vs quality really not good at all. We will not return!

Tired hotel with mostly nice staff - Excellent parking facilities

Customer review rating 3.9/5

Peter N. Couples - 07/01/2019 AccorHotels certified review

American style hollow core doors with US type locks, definitely not fire resistant. Slippery and dangerous bathtub - virtually impossible to take a shower without splashing water. Nice restaurant staff and bilingual front desk clerk. Terrible elevators! Would not stay again as we were worried about our safety.

Very happy with my four-night stay at the four-star Mercure in Hyeres.

Customer review rating 3.9/5

Stephen R. Couples - 05/01/2019 AccorHotels certified review

The room was very comfortable, quiet, warm and spotlessly clean. The balcony and the swimming pool terrace were superb for relaxing in the winter sun.

Convenient location. Relaxing atmosphere.

Customer review rating 3.9/5

Anonymous Couples - 29/12/2018 AccorHotels certified review

Breakfast staff should be more present in the breakfast room.

Mr.

Customer review rating 3.9/5

Peter I. Couples - 25/12/2018 AccorHotels certified review

Very disappointing

Dear PETER I., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Hyères Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zahra HUNAULT General Manager

CORRECT

Customer review rating 3.9/5

Lodoud 4. Business - 19/11/2018 AccorHotels certified review

HOTEL CORRECT CONFORME AU STANDING MERCURE

Monsieur G., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Hyères Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. Zahra HUNAULT Directrice

Ms Paulette J.

Customer review rating 3.9/5

Paulette Families - 07/10/2018 AccorHotels certified review

It was ok. Rooms were very clean, they were kept clean. Staff were friendly. Hotel is not as modern though. Definitely not a 4- star

Dear Paulette J., We very much appreciate your comments regarding your stay at the Hôtel Mercure Hyères Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Please note that our hotel will be undergoing renovations from 05/11/18 until mid-March 2019 (the property remains open for the duration of the works) Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Zahra HUNAULT General Manager

Disappointment that Mercure standards were not reached.

Customer review rating 3.9/5

Joe Couples - 26/09/2018 AccorHotels certified review

We were disappointed with the Hotel . We had problems with the flushing of the toilet in the room which was not fully resolved. We also had difficulty with the availability of the Express breakfast. We had chosen the Mercure on the basis that a continental breakfast option was available but it proved quiet difficult to get the staff to provide this breakfast option.

Dear JOSEPH B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Hycres Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence with my restaurant Manager about the express breakfast and with my technician about the toilet. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zahra HUNAULT General Manager

Some highs and lows, but basically room needs to be cleaner

Customer review rating 3.9/5

Anonymous Families - 10/09/2018 AccorHotels certified review

The floor in the room felt very dirty. there were yellow stains on the sheet (i choose to think it was clean, just looked unclean). Staff very helpful, nice pool and breakfast.

Dear Mr MAGNUS C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Hyères Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. For your information, there is a renovation program in the next 2 months for all the rooms and the lobby/restaurant. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Zahra HUNAULT General Manager

Hotel room ac is terrible

Customer review rating 3.9/5

Christopher G. Friends - 01/08/2018 AccorHotels certified review

Hotel and staff were nice however the room ac was so terrible it left the room very hot and really took away enjoyment

Very good

Customer review rating 3.9/5

Mme B. Families - 30/07/2018 AccorHotels certified review

I stayed for a month. Everybody was very helpful as always.

Madame B., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Hyères Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Mme HUNAULT Directrice

Very very disappointed

Customer review rating 3.9/5

Mocks Couples - 04/07/2018 AccorHotels certified review

When we arrived, the reception just gave us the key with no information. It seemed that it was a pain for the guy at the reception. How could you treat your customers like that? Could not explain...

Dear RABAA B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Hyères Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Great facilities, good location, delicious food

Customer review rating 3.9/5

David S. Couples - 27/06/2018 AccorHotels certified review

Nice room, good bed, great poolside and restaurant facilities, with breakfast and meals first class

My only quibble was a reluctance to offer us a welcome drink on arrival

Customer review rating 3.9/5

Mike S. Couples - 29/05/2018 AccorHotels certified review

Everything was fine apart from the drink (above) which meant we declined to use either the restaurant or bar and the proximity to a main road which meant we had to keep our window shut so the room became too hot

Excellent crew.

Customer review rating 3.9/5

Wolfgang. Business - 06/05/2018 AccorHotels certified review

Efforts are made to maintain the building. Crew is excellent.

Dear WOLFGANG M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Hyères Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

EXCELLENT

Customer review rating 3.9/5

Mi… Business - 30/03/2018 AccorHotels certified review

IN THE HOTEL SINCE 5 MONTHS ALL IS EXCELLENT

Monsieur T., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Hyères Centre. Sachez que cela a été un véritable plaisir de vous avoir parmi nous durant ces cinq mois. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. F.Fuseau

Initially warm (central heating), but cool after room change.

Customer review rating 3.9/5

C&a Families - 20/02/2018 AccorHotels certified review

Thank you for providing us with another room, as the initial room was very warm (unable to adjust heating). We very much appreciate late check-out (triggered by flight delay as a result of Transavia strike).

Dear CORRIE V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Hyères Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not worthy of 4 stars

Customer review rating 3.9/5

David Friends - 21/09/2017 AccorHotels certified review

Room had stains on carpet...had an odor and was quite small.

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