Hotel - Mercure Hyeres Centre Hotel
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Mercure Hotel

Mercure Hyeres Centre Hotel

19, avenue Ambroise Thomas 
83400  HYERES
FRANCE

472 reviews
TripAdvisor Rating Based on 472 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
  • Tennis (Nearby)
    • Clay tennis court (Nearby)
    • Hard tennis court (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 12:00-14:00 / 19:00-22:00
    • Opening hours : Week-end 12:00-14:00 / 19:00-22:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Take a moment to relax in our rooms with their contemporary decor. Choose between two levels of comfort, Standard or Privilege, to suit your needs.

  • 81 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 8 family rooms
  • 13 connecting rooms
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 1,113 reviews

Our guest reviews for Mercure Hyeres Centre Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 472 reviews
AccorHotels certified review
Barbara Couples - 18/09/2017
« Mature couple »

We have stayed with you before as its convenient for the airport. The servuce is very good , this time we were a little disapointed in the breakfast , there were no fresh scrambled eggs and limited choice of hot food this time.

AccorHotels certified review
Peterg Couples - 10/09/2017
« Good one-night break in Hyeres »

A comfortable stay at a well placed hotel near the city centre. We upgraded to a Privilege Room which was very well fitted and stylish. We used the outdoor pool before dinner and after breakfast. We enjoyed our dinner in the hotel restaurant - and lingered over the extensive breakfast buffet the next morning. a

AccorHotels certified review
Diane Couples - 10/08/2017
« accueil parfait, chambre super, belle piscine »

The staff smiling and helpful. The room clean and spacious.

AccorHotels certified review
Anonymous Families - 09/08/2017
« Excellent »

Always efficient and friendly

AccorHotels certified review
Silvio C. Couples - 18/07/2017
« really angry »

I booked a room in a so called 4 star hotel and realized that air conditioning wasn't working at all. As a consequence, I didn't sleep at all the first night and my wife didn't get much sleep neither. The situation was even worse on the second night and we nearly broke up due to the unbearable heat in the room. As a consequence, I went to the lobby at 4:30 AM and was ready to sleep on the couch in order to get at least a couple of hours of sleep. The receptionist then told me that there was a room which got free due to a no show and I called my wife and offered her to sleep in this room where there was proper air-conditioning. I returned to my room in order to get some sleep but was woken up at 5:30 AM by garbage men on a sunday morning !!! As a consequence, I wasn't able to sleep at all and slept one hour in two nights. I would have expected a proper air conditioning for a 160 euro room, I could have booked a camping for 30 euro and would have enjoyed a better night for sure !!! Staff offered a 5% compensation but I refused it because they told me hotel manager would call my wife the day after and he hasn't called her so far of course. You will understand that I won't come to any mercure hotel anytime soon as the staying completely ruined my week-end. Furthermore, I find it totally unprofessional to tell my wife who is very busy with her work that the manager will call her on Monday without having him do it at all. A fair compensation would be to reimburse at least the first night as we didn't sleep at all but I don't expect much from someone who doesn't even take the time to call very dissatisfied customers.

AccorHotels certified review
Bocci Business - 26/06/2017

Nickel Tres bonnes prestations

AccorHotels certified review
F G. Couples - 12/06/2017
« 3 day stay at the MERCURE HOTEL, HYERES, »

Hotel clean, staff accommodating, food enjoyable, weather great. All the requirements for a great stay albeit very short in duration

AccorHotels certified review
Frank M. Solo - 07/06/2017
« stay »

the hotel was pretty average and the restaurant understaffed. There was no ambiance but it was clean

TripAdvisor review
Business - 29/05/2017
« Very Good Hotel »

I have stayed at this property many times over the past four years. The staff is always very friendly and helpful. The hotel is a short drive from the airport, within walking distance to many restaurants and shops.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donalda4462, We really appreciate your comment and we will share it with our staff. We hope to see you again Kind Regards F.Fuseau

AccorHotels certified review
Anonymous Business - 29/04/2017

Room was good but the restaurant was underwhelming. Breakfast was ok but limited hot food and no scrambled eggs on 2 days. Coffee machine was hid away on day one and the fresh orange juice maker was messy with no drip tray. Due to poor weather we ate in the restaurant twice and both experiences were poor. First night the food to ages to come and needed prompting with the staff. My friends lamb shank was tough and under cooked. My steak on the second night was only just ok but food went cold as plates were not preheated.

AccorHotels certified review
Anonymous Couples - 08/04/2017

EXCELLENT ACCUEIL PARKING SECURISE

AccorHotels certified review
Anonymous Business - 28/02/2017

The hotel is too expensive for what it offers, over 100€ per night for very basic rooms, off season, in Hyères is too much, rooms should be at 60-70 Euros per night.

AccorHotels certified review
Anonymous Couples - 25/02/2017

Staff were very friendly. Not enthusiastic about the restaurant menu

AccorHotels certified review
Anonymous Business - 29/01/2017

Very clean and nice room. Had all the mod cons. Nice view of pool from my room. I only stayed one night but I checked in late and staff were very obliging.

AccorHotels certified review
Anonymous Families - 04/01/2017

Friendly staff. Good service, room adequate

AccorHotels certified review
Anonymous Business - 17/12/2016

i was given superior room that in fact was the worst. reason is that on balconey my neighbour was smooking ( non smoking room), and inside ii was a door communication that even double and closed was letting smoked coming into my room as the neighbour smooking as well in the room. second night I asked to change my room. it will be urgent as well to clean deeply all moquettes as really unhealthy. other wise great people and service. i have a subsidiary in hyeres and should come once a month, not sure to stay again in your hotel

AccorHotels certified review
Anonymous Families - 11/11/2016

People are so caring

AccorHotels certified review
Anonymous Business - 24/10/2016

room: not a professional way of running such an hotel: no appropriate paper cup for coffee, several lamps out of order or broken down, cleaning of the room remains unacceptable, tv remote control out of order.... breakfast: scrambled eggs fully dry on the first morning, ... diner: mistakes into orders, very long wait, ...

AccorHotels certified review
Anonymous Families - 12/10/2016

very good and at the restaurant and bar Mr. Enrique is very professional man ! All the girl in the reception are super ! thank you very much !

AccorHotels certified review
Anonymous Couples - 22/09/2016

No complaint about the Reception Staff ..... they were very pleasant and helpful. But, was not satisfied with the cleanliness of the Room. The Waste paper bin had not been emptied and the toilet was dirty, somebody had obviously used it and not flushed, in fact I had to clean it with the brush before use. There were long dark hairs on the surround of the Wash Baisin.There was only one sachet of coffee and there was 2 of us staying in the room. Only one extra pillow .... but Reception arranged for another to be delivered when I asked. The Service in the Restauarant was dreadful. We waited for at least 10 minutes to be asked if we would like a drink .... and then the same to Order our meal. The bottle of Wine that we ordered was not opened in front of us ... was delivered already open ..... MOST unusual ! All in all we were very disappointed and the Hotel cost was very expensive for the type of room we were in. Have just arrived in Macon ..... and have driven past the Mercure Hotel without stopping !!!

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