Hotel - Novotel Porto Gaia
Novotel Hotel Novotel Hotel

Novotel Porto Gaia Hotel

4.0/5 1,171 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 86.00 EUR Non member rate
From 81.70 EUR Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • FRANC. SA CARNEIRO
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 93 rooms
  • 93 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 40 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Opening windows
    • Radio in bathroom
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Minibar
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Shower
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,573 reviews

Our guest reviews for Novotel Porto Gaia

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,171 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 17/09/2018 AccorHotels certified review
« Comfortable stay at reasonable cost »

Very pleased with our accommodation. Food quality satisfactory but limited choice of hot food especially at breakfast. Pool area needs updating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M A., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Anonymous Families - 03/09/2018 AccorHotels certified review
« Great stay. Wished we could stay longer »

We arrived a little early which was accommodated. The pool was perfect after a long drive and very clean and well looked after. The restaurant area was inviting and breakfast was very good next morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA S., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Sylwia Families - 24/08/2018 AccorHotels certified review

:) testy breakfest with variety od choice, comfortable beds, courteous staff :( cold water in the swimming pool, restaurant's area needs to be refurbish

Our hotel has responded to the review
Our hotel has responded to the review

Szanowna Pani/Szanowny Panie, Jesteśmy bardzo wdzięczni za Pani/ Pana komentarze dotyczące pobytu w Novotel Porto Gaia. Otrzymanie pozytywnej opinii jest dla nas zawsze wielką przyjemnością. Zapewniam Panią / Pana, że podzielę się otrzymanymi uwagami z całym zespołem. Jestem również przekonana / przekonany, że Pani/Pana opinie będą stanowiły zachętę dla wszystkich członków naszego personelu do podejmowania dalszych wysiłków w celu nieustannego poprawiania jakości naszych usług. Jeszcze raz dziękujemy za podzielenie się z nami Pani/Pana opinią i mamy nadzieję, że kolejny pobyt w naszym hotelu będzie również tak samo przyjemny i udany jak poprzedni. Z poważaniem, Pedro Gageiro General manager

Romilda M. Families - 20/08/2018 AccorHotels certified review
« The people is amazing! »

The rooms are clean, the breakfast is good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROMILDA m., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

O. S. Families - 18/08/2018 AccorHotels certified review
« Comfortable and fsmiliar »

We stayed very confortable, personnel so helpful ang our daugther enjoy so much.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado S. O., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Porto Gaia. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Pedro Gageiro Director

Anonymous Couples - 07/08/2018 AccorHotels certified review
« Estupendo »

Agradable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado JOSE ANTONIO C., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Porto Gaia. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Pedro Gageiro Director

Jose B. Families - 28/07/2018 AccorHotels certified review
« Explorers »

Relaxing and Comfortable with good BBQ

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor B., Agradecemos os seus comentários no seguimento da sua estada no Novotel Porto Gaia. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Pedro Gageiro Director Geral

Michael Families - 26/07/2018 AccorHotels certified review
« family friendly »

this was our second stay, very friendly staff, nice pool with free pool towels, exzellent breakfast buffet, good and very clean room, safe in room gratis, nearby fisher village, ~45 min walk with good view to Porto city centre (boardwalk), one of the best 4* hotels we stayed at in Portugal (the best Novotel we know in Portugal), free parking

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr K. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Porto Gaia. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Pedro Gageiro Regisseur

Joaquim Families - 23/07/2018 AccorHotels certified review
« unica »

Agradavel e unica

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor Joaquim, Agradecemos os seus comentários no seguimento da sua estada no Novotel Porto Gaia. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Pedro Gageiro Director Geral

John S. Couples - 20/07/2018 AccorHotels certified review
« Stock standard Novotel »

A typical Novotel hotel. High standards of comfort and service with little to complain about

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN S., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Marta Families - 09/07/2018 AccorHotels certified review
« Aceptable »

Normal, sin más

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Marta B., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Novotel Porto Gaia. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Novotel, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Pedro Gageiro Director

Mrs J. C. Families - 09/07/2018 AccorHotels certified review
« very enjoyable »

Staff were excellent. Hotel clean and well presented. Bit disappointed with the food options - too few options and not enough available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOAN C., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Christian Families - 25/06/2018 AccorHotels certified review
« Excellent »

Manager was very competent, polite and was able to solve a billing issue upon checking out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTIAN B L., Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro General Manager

William L. Friends - 24/06/2018 AccorHotels certified review
« Mr William L. »

Very relaxed atmosphere and good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WILLIAM L., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

T.y. Families - 24/06/2018 AccorHotels certified review
« Very good~Very nice »

Very good~Very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear TAEHO Y., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro Manager

Brian Friends - 11/06/2018 AccorHotels certified review
« Easy to find hotel with excellent staff and convenient car park. »

Our stay in Novotel Gaia was perfect for exploring Porto and the surrounding country. All staff were extremely helpful and cheerful. Rooms up to standard and common areas comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN C., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Ekli Families - 26/05/2018 AccorHotels certified review
« Our almost perfect family stay »

Everything was perfect. Check-in - fast and straightforward. Lady from reception gave my sons branded toys - very pleasant:) Room was clean and tidy. Due to "family" type space was reduced but not crucially. We visited hotel's restaurant for breakfasts/dinners - perfect choice of food and service. Within 3 consecutive days dinner menu never repeated. Our children spent a lot of time playing on playground, around pool (especially with giant chess figures) and children area in lobby. Parking has a lot of spaces, easy access by motorway. Overall, we enjoyed our stay at this hotel and will definitely come back in future with occasion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ekli, We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Philipp D. Families - 25/05/2018 AccorHotels certified review
« Perfecto, very friendly staff! Obrigado! »

Perfect for familys, very good breakfast, always helpful staff, clean rooms- we will comeback!

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr D. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Porto Gaia. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Pedro Gageiro Regisseur

Coralita Couples - 16/05/2018 AccorHotels certified review
« Friendly, clean and excellent service »

The location is quite good, you can even walk into the old town of Porto. The hotel staff is very friendly, excellent breakfast, very clean rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Coralita, We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro Manager

Eurico R. Business - 15/05/2018 AccorHotels certified review
« Fantastic as Always »

The experience was very good. Friendly people, they helped me during my stay. I felt very welcome. Will return

Our hotel has responded to the review
Our hotel has responded to the review

Dear EURICO R., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

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