Hotel - Novotel Porto Gaia
Novotel Hotel Novotel Hotel

Novotel Porto Gaia Hotel

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4.0/5 1,109 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 70.00 EUR Non member rate
From 66.50 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Internet access via Fiber Optics
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • FRANC. SA CARNEIRO
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 93 rooms
  • 93 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 40 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Direct dial telephone
    • RJ 45 outlet
    • Internet access via Fiber Optics
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,226 reviews

Our guest reviews for Novotel Porto Gaia

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,109 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Nicole Families - 15/04/2018
« Great mini holiday »

The hotel is clean. Stuff very friendly and all the time with their smile on the face. Breakfast excellent. Rooms clean. We enjoyed very much the time spent inside the hotel. I travel a lot and this was a great choice

Our hotel has responded to the review
Our hotel has responded to the review

Madame H., Nous vous remercions pour vos commentaires suite à votre séjour à Novotel Porto Gaia. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs Pedro Gageiro Directeur

TripAdvisor review
Family - 12/04/2018
« kapoor »

clean hotel, pleasant staff however as Air Conditioning was not switched one felt hot. they don't even have table fans. only solution was to open window & then was noisy due to traffic on the road. money spent was not worth due to this reason

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kapoor, Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro General Manager

AccorHotels certified review
John F. Couples - 04/04/2018
« Well run hotel convenient to Porto centre with free parking and good value for money. »

Very helpful staff, good menu choice in restaurant, impressed by the automated taxi booking system.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN F., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager Pedro Gageiro

AccorHotels certified review
Phil W. Couples - 02/04/2018
« Three night stay in Porto »

This was our second stay at the Novotel Porto, having stayed at a similar time last year. We came back as the overall experience is exceptional. The hotel is clean and the rooms are comfortable. But the thing that makes it is the staff. We would like to say a special thank you to Aderito on reception, not only for his very warm welcome back but for his consideration, expertise and knowledge. He is a credit to the hotel. We would also like to thank Helder who runs the bar, who we got to know on this visit. He is so welcoming and provides a really good service with a smile. Again a credit to the hotel. We also noticed some younger staff who are learning from these two professionals.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHIL W., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

AccorHotels certified review
Vince Business - 12/03/2018
« Excellent as usual »

Excellent stay as usual, tried many in Porto and this has become my Hotel of choice when visiting this area, comfortable beds, clean spacious rooms, relaxed atmosphere, good food, efficient WiFi and friendly staff what more do you need. If the rooms offered a balcony it would be a perfect 10 !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear VINCENT H., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia, and truly glad that you are a regular client of us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

AccorHotels certified review
Anonymous Friends - 06/03/2018

The staff was very nice. The breakfast buffet was perfect, one of the best ones I had. The room for three persons is very small though and I had to sleep on a sofa.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

AccorHotels certified review
Grégoire Families - 31/01/2018
« Perfect »

Nice and helpful staff, very large and clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GREGOIRE R., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

TripAdvisor review
Couples - 31/01/2018
« An unforgettable stay »

A wonderful and well situated hotel( if you have a car) , excellent value for money. Make sure you have breakfast, it is excellent. The staff were very friendly and helpful and gave us some advice about what to do in the area. We have already been twice to this hotel and will certainly come again in the future. A perfect stay.

AccorHotels certified review
Ailton D. S. A. Families - 30/01/2018
« Excellent »

Superior

Our hotel has responded to the review
Our hotel has responded to the review

Exmo Senhor A., Agradecemos os seus comentários no seguimento da sua estada no Novotel Porto Gaia. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Pedro Gageiro Director Geral

AccorHotels certified review
Pierre V. Couples - 29/01/2018
« A very pleasant stay »

Very friendly and helpful staff. The rooms are spacious and the bed is very comfortable. The buffet breakfast was excellent with a wide variety of food and drinks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PIERRE V., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General manager

AccorHotels certified review
C. Business - 22/01/2018

nice welcome with personal gift in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAIN C., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro Manager

TripAdvisor review
joao Carlos b Family - 10/01/2018
« good choice »

we had a good experience , the staff was nice , the breakfast was excelent, fantastic . The location is good , not so near at historic center but essy to go. there are a shopping and restaurants near .Quiet place , so calm night .

TripAdvisor review
Family - 05/01/2018
« it was good »

We had a good welcome, a room that can accommodate the whole family is the best thing about this hotel. But, we think the breakfast was a bit disorganized, many people and few tables and only one coffee machine.

AccorHotels certified review
Elke Families - 29/12/2017
« our stay would have been better if the staff at the reception would have given us the correct information »

We were disappointed that the front desk informed us that we couldn't use a nearby fitness. We are an active family and part of the reason why we booked this hotel was because of the option to use the fitness facilities nearby as we like to stay fit during our vacations. It was frustrating for us that when we especially asked about the fitness we were told that it wasn't possible. The staff at the front desk should know their hotel and what all it has to offer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELKE WOUTERS, Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro General Manager

AccorHotels certified review
Luciano A. Families - 11/12/2017
« Nice hotel despite the location »

It was everything ok. Novotel personnel was very kind, the room is ok, good food, free parking.

Our hotel has responded to the review
Our hotel has responded to the review

Estimado LUCIANO A., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Porto Gaia. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Pedro Gageiro Director

AccorHotels certified review
Anonymous Business - 30/11/2017
« Location and view »

The hotel facilities are excellent. A good location for a holiday or short break.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FEISAL U., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

TripAdvisor review
Business - 30/11/2017
« Perfect location! Great view! »

Perfect location for a short break or holiday. The room was a lovely size. I Unusual to have a bidet in the bathroom. The downside was the disposal cups and wooden stirrers for hot drinks. Buffet breakfast was great, sausages were like spicy, garlicky chipolatas which were tasty.

AccorHotels certified review
Anonymous Families - 13/11/2017
« Good »

Hotel was okay. Not the best Novotel I have stayed but okay

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr G. wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Porto Gaia. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Pedro Gageiro Regisseur

AccorHotels certified review
Janet Families - 26/10/2017
« Friendly stay »

All the staff were extremely helpful and shared their local knowledge on the best places to eat and how to get around. The hotel was good but a little dated in its decor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANET B., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

AccorHotels certified review
Anonymous Families - 24/10/2017

relaxing and good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear R. RAGNAR, We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

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