Hotel - Novotel Porto Gaia
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Novotel Hotel

Novotel Porto Gaia Hotel

Rua Martir São Sebastião  Afurada 
4400-499  VILA NOVA DE GAIA
PORTUGAL

1,034 reviews
TripAdvisor Rating Based on 1,034 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Air Conditioning

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Air Conditioning
  • FRANC. SA CARNEIRO
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 5 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

  • 93 rooms
  • 193 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 40 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Telephone
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Bidet
    • Bathtub
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,718 reviews

Our guest reviews for Novotel Porto Gaia

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,034 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Barrateau Friends - 23/07/2017

hotel et restauration tres agreables

AccorHotels certified review
Jose D. Couples - 18/07/2017
« Excellent Service and Quaility »

For a Long time that I did not stay at Novotel Gaia. I was very surprised with the positive changes. All personnel (from reception to bar and restaurant and cleaning) was very helpful with us with a very positive approach. The quality of the breakfast and menus for lunch and dinner was also amazing. It really enjoyed the food and. For me it was the best service in Accorhotels group.

AccorHotels certified review
Fran Families - 15/07/2017
« Very good! »

Staff extremely friendly. Great value for money. Very good breakfast with large variety of choice especially choice of fruit and breads.

AccorHotels certified review
Manuel C. Couples - 15/07/2017
« Mr »

Always enjoy our stay, it give us everything we are after

AccorHotels certified review
Luis J. Families - 09/07/2017
« Excellent hotel for the price. »

Very clean, the staff was very friendly and helpful.

AccorHotels certified review
Derek R. Couples - 07/07/2017
« In a good position close to a fishing village. Close to Porto and gaia »

Good hotel with pool helpful staff and very clean.

AccorHotels certified review
Andre P. Families - 04/07/2017
« Another wonderful stay »

We booked this stay after our previous experience back in April and were not disappointed. This time we unknowingly booked a stay during the festival in the town below and enjoyed our time between the hotel and festival. The staff were so happy to see us return with our baby daughter, one in particular ran over to give her kisses and held her while we ate breakfast. It felt like we were home. Many thanks to the staff and management - we plan on staying here when we return to Portugal again and will recommend it to anyone we know.

AccorHotels certified review
Terry Couples - 30/06/2017
« calming stay »

After experiencing an horrendous experience at Manchester Airport and then a 5 hour delay, your hotel offered calm and tranquillity. We had the buffet dinner at 10 pm and the choice was limited - but at least it was food! All the staff were pleasant and professional.

AccorHotels certified review
David B. Families - 20/06/2017

I requested my points and discounts to be deducted from my invoice, but the front desk was unable to do this. The person explained that the points & discount had to be earned first. This I did not understand as I had the discounts owed to me from previous stays with Novotel Porto Gaia.

AccorHotels certified review
Anonymous Couples - 20/06/2017
« Fantastic »

Warm welcome,cool pool,fab BBQ buffet and a short cab ride from Porto.

AccorHotels certified review
Simon L. Couples - 08/06/2017
« Best customer service we have had. »

The whole experience was second to none. The highlight was how helpful and friendly the staff were. The room and whole hotel was spotlessly clean. The pool and restaurant area was excellent. In particular I would like to thank Catarina and the other girls for their thoughtfulness .

AccorHotels certified review
Daniel Families - 07/06/2017
« Very nice hotel »

Good location and comfortable rooms.

AccorHotels certified review
Anonymous Couples - 03/06/2017
« Good »

Attentive & helpful stuff.

AccorHotels certified review
Patrick M. Couples - 03/06/2017
« What we expect from Novotel.  »

The staff could not have been friendlier.

AccorHotels certified review
Anonymous Families - 02/06/2017
« Inferior product even for 2 star. Definitely not 4star »

Hotel should either be closed, changed to 1 star brand. Or gutted completely and totally renovated. If this were my first stay at a novotel I would never stay at another

AccorHotels certified review
Robert Couples - 31/05/2017
« Very nice stay »

The staff was very accommodating, and the facilities were very nice. We appreciated the fact that our request for a room in a quiet area was honored. Our only criticism was that the shower in the bathtub was hard to access, especially for someone with a hip problem. It would have been helpful to have a grab bar in the tub. Better yet would have been a walk-in shower.

AccorHotels certified review
Anonymous Friends - 30/05/2017
« Ok stay »

We booked a room with one double bed and one single bed. For the single bed we had a pull out couch ,which we were expected to open ourselves. I think that a pull out couch is an extra bed and certainly not a single bed! All three customers paid the same price, and one had to sleep on that horrible bed. As we were three customers, we were dissatisfied that hotel products were available only for two customers. In the room there were only two shower slippers and bathrobes. When asking these for the third customer, we received only slippers and an extra towel. Also cleaning staff did not pay attention that there were three customers in the room, we never had three clean drinking glasses. And the two glasses that we had, were not even changed every day. Breakfast was delicious, with only one exception. The "warm" foods were never warm. Bacon, eggs, vegetables were every morning cold even though they were on a hot "stove". I do not think that the stove was even on. I booked this room via Mercure. I was so satisfied with my previous stay in Mercure Hotel, so I assumed I would get a great experience here also. Our stay here was ok, but not great.

AccorHotels certified review
J T. Couples - 27/05/2017
« welcoming and helpful »

very pleasant,suited our needs,room well cleaned and spacious nice to come back to after a long day sightseeing.

AccorHotels certified review
Patrick P. Business - 23/05/2017
« Fantastic and nice & accommodating staff »

Satisfied and accommodating staff

AccorHotels certified review
Catherine Couples - 16/05/2017
« Lovely staff, average experience »

The staff could not have been more lovely. There was some confusion with our room however. Our booking paperwork from the Accor website indicated our booking was as I requested - a double bed and two single beds. We always request two beds and thought with the extra bed we would have more space. What we arrived to however was vastly different. The two single beds turned out to be a a thin mattress on a wire frame with a single trundle bed underneath . We were moved to a room that had a double bed and a true single bed which was much more comfortable but still not what I believed we had booked. I also felt that this Novotel was not up to the standard of rooms in Novotel hotels in Australia. We used both the restaurant and the bar and enjoyed both. The pizza served at the bar was particularly nice. The hotel was well positioned on the Vila Nova de Gaia side of the river just a short taxi ride to the port houses however not within walking distance of any facilities.

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