Hotel - ibis Brussels off Grand Place
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Brussels off Grand Place Hotel

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4.0/5 3,105 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking  (Nearby)
    • Public indoor parking (Paying, Nearby)
    • Public outdoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 184 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating Based on 6,841 reviews

Our guest reviews for ibis Brussels off Grand Place

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 3,105 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
TripAdvisor review
Couples - 22/06/2018
« Great Location but Penny Pinching »

Could not ask for a better location right in the heart of town. Only a 3-4 minute walk from Brussels Central railway and right on Grand Place. It was a pleasure to stroll from the hotel through the old alleyways and arcades. Staff were universally pleasant, helpful and efficient. Bed was comfortable and breakfast was good. Unfortunately there appears to be a degree of penny-pinching going on with small irritations such as no tissues, only 1 English Breakfast teabag, no extra pillows in the room, 2 paper cups for tea/coffee in the room instead of ceramic. Anyone who has tried to hold a hot cup of tea or coffee in a thin paper cup knows how uncomfortable/dangerous this can be. This may be nit-picking and all could be easily resolved by the staff, but having to chase up a tea bag or a coffee cup etc. does detract from the experience.

AccorHotels certified review
Anonymous Couples - 19/06/2018

Hotel was in an excellent location; the bed was large but the pillows were flat (xtra pillows provided). Hotel was clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEFFREY R., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
L. Business - 19/06/2018
« good stay »

good, efficient, clean, super nice location

Our hotel has responded to the review
Our hotel has responded to the review

Dear POH TUAN L., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Jean P. Couples - 18/06/2018
« Nice hotel 10 minute train ride to Amsterdam Central »

We had a nice 1 night stay the hotel was very clean and the room was large enough An excellent breakfast for a reasonable price The train station was a 5 minute walk and there was a supermarket close by Staff were very helpful and We were able to check in early

Our hotel has responded to the review
Our hotel has responded to the review

Dear JEAN p., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Kenneth Couples - 18/06/2018
« Great Location and a very comfortable modern hotel with nice reception staff »

This was my second stay in several months so I was not surprised on this occasion by the excellent location close to all the key sights and transport hubs. I was driving so the underground car park under the Hotel was perfect, a little expensive but cannot complain as it is only a few steps from the hotel. This is a modern Ibis so it is very fresh, clean and comfortable. The wifi unlike many other Ibis I have stayed in works excellently. I didn't use the bar or restaurant so cannot comment but reception staff always very pleasant and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KENNETH C., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Anonymous Friends - 18/06/2018

good advice from reception staff at evening about my luggage’s which I had stored at locker even I’m silver member. One of staff ( I forgot her name but very helpful English and Spanish spoken staff) helped me and advised me ‘ You are accor silver member so you don’t have to pay for the storage fee’ What a helpful staff she is. Because even I asked about luggage storages, other staff never asked me about Accor status and no notice about this matter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEIKO U., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. Concerning your comment, yes indeed it is free for members (silver, gold and platinium). I am sorry that our staff did not ask you, howewer it is sometimes a bit difficult to ask each customers if they are members. But I will take care of this point and I will think about something to inform the members. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Anonymous Business - 17/06/2018

Satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA R., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Nan Friends - 15/06/2018

Have to pay for the store room 2 hr for 2 Euro. Not professionals for hotel business

Our hotel has responded to the review
Our hotel has responded to the review

Dear NANTAPORN S., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. We took well note of your comment regarding our lockers. We use this system because we find that it is more secure for our guests' luggage. The price varies accoding to the size of the locker and the duration. We do sincerely regret that you haven't found this system convenient. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Dawn Solo - 13/06/2018
« The perfect place to stay. »

The hotel is the perfect location to visit the centre of Brussels with all the attractions within easy access. Service and comfort are great and I found the staff very helpful. Breakfast was well catered for with a wide selection of options available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAWN M., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Anonymous Solo - 13/06/2018
« Good location, extremely small rooms »

Location was great for walking, but the room was much smaller than expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEITH J., Thank you for taking the time to tell us about your experience at the ibis Brussels off Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Gavin Couples - 13/06/2018
« Nice hotel, but rooms could use locks on the door. »

Nice, clean hotel. Rooms were a good size too. I had two separate employees walk into my room as we were sleeping. There are no internal locks on the doors to keep this from happening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GAVIN A., Thank you for taking the time to tell us about your experience at the ibis Brussels off Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Concerning your issue with our employees, I am deeply sorry to read this. I will immediately inform the person in charge of the housekeeping department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
K K. T. Couples - 13/06/2018
« Good »

Enjoyed the stay. Ideally located, close to happenings in Central Brussels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KOK KHENG T., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
S. G. Families - 12/06/2018
« perfect »

ΕVERYTHING PERFECT I WILL STAY AGAIN

Our hotel has responded to the review
Our hotel has responded to the review

Dear G. S., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Anonymous Solo - 12/06/2018
« Great location and helpful, friendly staff. »

Good,except pillows were too soft and the surcharge of Euros 20 for laundry was clearly wrong. Laundry put in before 0900 and returned in the evening of the same week day is not express service in any other hotel I’ve stayed at in Europe in the past two months.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NORRIS M., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Lorraine M. Business - 12/06/2018
« Very comfortable stay »

The room was small, but perfectly comfortable and very clean; daily housekeeping was good. Despite the central location of the hotel, with the window closed I noticed little external noise. I couldn't get the air conditioning to work very well, but that might just have been me. The breakfasts were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LORRAINE M., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Jane Couples - 12/06/2018
« Perfect stay »

The hotel is in a excellent location - right between the Central train station and the Grand Place. We thought it might be noisy at night but it was very quiet. The amenities in the room are very basic - no lotions, washcloths provided. The hair dryer needs to be improved. Other than that we had a great 2 night stay and really appreciated how easy it was to walk to everything we wanted to see.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANE S., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Frank Solo - 11/06/2018

Friendly staff, excellent location, but very small room

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANK S., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Mr. E. Friends - 11/06/2018
« Perfect Brussels location »

13 of us stayed for 2 nights. It was the perfect hotel for people to meet and stay. Easy to locate, comfortable rooms, great added touches including secure luggage lockers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASA E., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Omar P. Couples - 11/06/2018
« Very good experience overall »

Friendly and helpful staff, nice room size and great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OMAR P., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Conor G. Business - 09/06/2018
« Superb: centrally located and very welcoming. »

Very much enjoyed my stay. Friendly & helpful staff. Good breakfast. Excellent location. Easy to get to .... just a few minutes from Central Station. Room a little noisy in the early evening but otherwise perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CONOR G., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

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