ibis Brussels off Grand Place Hotel 3 stars

TripAdvisor rating 4.0/5 3,505 reviews
ibis Brussels off Grand Place
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+ 17 Services
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Room 1

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Hotel extras

  • Free WIFI

  • Location: 2 min walk from the famous Brussels Grand Place

  • Location: Easy access to Central Station and public transport

  • 100% non smoking hotel

  • Brussels waffles on our breakfast buffet from 6:30am to 10am (11am on weekends)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Self service business centre
  • Copy/print service available
Information message

Important information to take into account before your arrival: Payments can be made only by credit card or debit on arrival. We do not accept cash payments anymore.

Hotel location

ibis Brussels off Grand Place

Grasmarkt 100
Rue du Marché aux Herbes 100
1000
brussels
belgium

Tel: +3226200427

Fax: (+32)2/5145067

Contact email

Check-in from 14h00

Check out up to 12h00

  • DE BROUCKERE - CIMETIERE DE BRUX :   BUS 66 GARE CENTRALE

  • DE BROUCKERE - DELTA :   BUS 71 GARE CENTRALE

  • DE BROUCKERE - DIESDELLE :   BUS 60 GARE CENTRALE

  • DE BROUCKERE - HOF TEN BERG :   BUS 29 GARE CENTRALE

  • DE BROUCKERE - NATO :   BUS 65 GARE CENTRALE

  • MAES - MACHTENS :   BUS 63 GARE CENTRALE

  • HERRMAN DEBROUX - ROI BAUDOUIN :   METRO 1A GARE CENTRALE

  • STOCKEL - BIZET :   METRO 1B GARE CENTRALE

  • By plane

    NATIONAL BRUSSELS AIRPORT At 14.3km / 8.89 miles

  • By car

    E 19 ANTWERPEN-BRUSSEL-PARIS At 5km / 3.13 miles

  • By car

    E40 CALAIS-BRUSSEL-LOEIN At 7km / 4.38 miles

  • By car

    E411 LUXEMBOURG-BRUSSEL At 7km / 4.38 miles

  • By train

    GARE CENTRALE / CENTRAAL STATION At 0.2km / 0.13 miles

  • By train

    GARE DU MIDI / ZUIDSTATION At 2km / 1.24 miles

GPS :50.846767, 4.355081

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 12
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Standard Room with 1 double bed and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Premium Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 13
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Premium Room with 1 double bed and 1 sofa bed

  • Max. number of persons: 3
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

ST MICHEL

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Brussels off Grand Place

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

9,682 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

3,505 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Impressions

TripAdvisor rating 4.0/5

Valenti A Family - 13/08/2019 TripAdvisor review

Excellent location and good breakfast. The people were very nice but rooms a little small for two persons. In spite of these remarks, I'd recommend this hotel: it is near the Grand Place and near to the Railway Central Station

Dear Valenti A., Thank you for writing this review. We are grateful for your detailed feedback; the satisfaction of our guests is one of our top priorities. Thank you for mentioning our handy location and we love our breakfast. Howewer, we are very sorry for the size of the room. Our entire team works very hard to ensure that we deliver a high standard of service and a memorable experience during your stay. We are happy to know that we met your expectations. We hope that you will visit us again for another pleasant stay. Best wishes,

I’ll be back in your hotel

Customer review rating 4.3/5

Massimiliano D. Couples - 10/08/2019 AccorHotels review

You’re very kind, especially italian stagist

Nice hotel, worth the price, great location

Customer review rating 4.3/5

Anonymous Families - 10/08/2019 AccorHotels review

Clean, friendly, great location, good price, decent breakfast

Very clean place, centrally located, helpful receptionists.

Customer review rating 4.3/5

Sharon B. Families - 10/08/2019 AccorHotels review

Very clean property, centrally located, friendly staff.

Adequate

Customer review rating 4.3/5

Wendy Families - 09/08/2019 AccorHotels review

The room was ok and quiet but the bed was hard and there was hairs in the bath

Dear WENDY T., Thank you for writing this review about your experience at the ibis Brussels off Grand Place. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. We are sorry that you didn't find your bed completely comfortable.All our efforts are concentrated in preventing future occurrences.. We are looking forward to welcoming you again at Ibis. We hope that you will visit us again for another pleasant stay. Best wishes, Laura CORNEUX-Front office Manager.
Customer review rating 4.3/5

Anonymous Families - 09/08/2019 AccorHotels review

If you could provide the kettle for hot water is better.

Swindled

Customer review rating 4.3/5

Charisse Families - 09/08/2019 AccorHotels review

My son and I were put in a wrong, smaller room and bed than what I reserved online. Then someone called a day before our departure date that we were supposed to have checked out already. We didn’t get the cleaning services to receive a 5€ voucher that we never received.

Dear CHARISSE I., Thank you for taking the time to tell us about your experience at the ibis Brussels off Grand Place. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again at Ibis. Please do not hesitate to contact me during your next visit. Sincerely, Kevin Martens General manager

Was a very good hotel

Customer review rating 4.3/5

Adina Families - 09/08/2019 AccorHotels review

Nice room , very good breakfast and very nice people

Highly satisfied and hotel is centrally located

Customer review rating 4.3/5

Ramana M. M. Families - 09/08/2019 AccorHotels review

Hotel facilities are good. I suggest to provide basic complimentary water and coffee/ Tea maker with powder, milk and sugar in the room. This may increase your cost marginally only. We hope to see these facilities during our next stay.

Great location, great breakfast

Customer review rating 4.3/5

Rebecca B. Friends - 08/08/2019 AccorHotels review

Only stayed one night, but would have stayed longer. Great location. All necessities were provided at hotel. Great shower, and much needed air conditioning for hottest days on record. Breakfast was additional cost, but very extensive and fresh!

A Great Place To Stay In The Heart of Brussels

Customer review rating 4.3/5

Don I. P. Solo - 08/08/2019 AccorHotels review

Very well maintained and reasonably priced hotel that is convenient to the central rail station and all tourist attractions.

Great location

Customer review rating 4.3/5

Ed Families - 07/08/2019 AccorHotels review

Very clean hotel with great location in Brussels and very nice breakfast.

Convenient

Customer review rating 4.3/5

Flora Couples - 06/08/2019 AccorHotels review

Overall is good

dear Guest, Thank you for taking the time to share your valuable review. We are glad that you had a pleasant stay with us. We are sorry you are not agree with the the luggage room which costs only 0.50cts per luggage for a maximum of 7 days. We look forward to welcoming you back on your next visit. Best wishes, Laura CORNEUX- Front Office Manager

The staff literally saved my life.

Customer review rating 4.3/5

Kaitlin M. Solo - 06/08/2019 AccorHotels review

Natalie, who works the desk at night, was an angel to me while I was staying alone in Brussels. I had many mishaps including losing my phone and not having any contact with my family, one night a cab driver literally chased me to the door of the hotel trying to get me to go home with him and Natalie literally ran outside after him to help me. She was the absolute best, I was probably the worst hotel guest they've ever had.

Dear KAITLIN, Thanks for posting such positive feedback about your stay . What a wonderful review! We truly appreciate you choosing to stay with us. It is a pleasure to know that our team members and service met your needs and expectations. We appreciate your recognition of our team's excellent service - we will surely pass this along to our Receptionist Nathalie who went out of his way to ensure he delivered the best service possible. We hope to welcome you back. Best wishes, Laura CORNEUX - Front Office Manager

A nice, central, comfortable hotel for a reasonable price

Customer review rating 4.3/5

Anonymous Solo - 06/08/2019 AccorHotels review

Very fast check in with nice hosts, comfortable, clean standard room with a lot of space

Good location. NO frills hotel. Clean rooms

Customer review rating 4.3/5

P.a. Friends - 05/08/2019 AccorHotels review

Hotel reception was at times a bit chaotic as staff were not behind a counter. They were friendly and helpful but it was difficult to know where to queue. Would have liked tea making facilities in the room.

Dear Patricia, We are grateful to you for taking the time to send us your review. It is rewarding that you appreciated our team. We are however saddened to hear that you don't appreciate our new check-in approach 100 Mobile, now we do the check-in on the lobby and not behind a counter. Please note we have executive room with tea making facilities for a supplement. We hope to have the opportunity of welcoming you back again in the future. Many thanks, Laura CORNEUX - Front Office Manager

Excellent stay

Customer review rating 4.3/5

Amw Couples - 05/08/2019 AccorHotels review

We stayed for two nights in a double room and found the hotel was excellent. The hotel is very well located (2 minutes from the Grand Place and 3-4 minutes from the Gare Centrale for the metro), the staff were friendly and helpful, breakfast was very good with a wide selection, and we even had a very good view from our room. The room itself was very modern and immaculately presented. It was small but not too small. We would definitely use the same hotel if we visit Brussels again.

Great location

Customer review rating 4.3/5

Eduardo Families - 03/08/2019 AccorHotels review

Ibis provided us good service and practical facilites in a Great location.

fine, thank you. good location, friendy, efficient staff

Customer review rating 4.3/5

Christine L. Couples - 03/08/2019 AccorHotels review

see above! the bedmakers left the bottom sheets all wrinkly every day. (we only mentioned this as we checked out) there were only two towels arrived when we but that was easily remedied. I guess hand towels aren't an option? Breakfast was good

Great location wonderful breakfast too

Customer review rating 4.3/5

Jamie Couples - 03/08/2019 AccorHotels review

We were made to feel welcome and the staff were courteous and helpful.

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