Hotel - ibis Brussels off Grand Place
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Brussels off Grand Place Hotel

4.0/5 3,249 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Public indoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 184 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 7,715 reviews

Our guest reviews for ibis Brussels off Grand Place

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,249 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Business - 21/10/2018 TripAdvisor review
« Fast check out still not seamless, but.... »

Although Fast Check Out still didn't work perfectly (didn't get the pre-invoice early in the morning, so had to do the manual check out). The manual check out was fast and received promptly the correct (this time yes, no charges of unused services as happened recently in other Accor structure!) invoice.

Fahad Couples - 16/10/2018 AccorHotels certified review
« Very bad service and small room »

Very bad service and small room Even you can’t move inside the room and the price of the was too high

Our hotel has responded to the review
Our hotel has responded to the review

Dear AL HAZZA F., Thank you for taking the time to tell us about your experience at the ibis Brussels off Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Maziers Front Office Manager

Francine M. Couples - 15/10/2018 AccorHotels certified review
« Great location in Brussels »

We enjoyed the location and our room had a view of the square. Downsides- The room was very small for two people and didn’t have enough towels. Only two towels were provided- no face towels or hand towels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID M., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. Thank you for your tips we will definitely take it in consideration. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Maziers Front Office Manager

Katherine Couples - 15/10/2018 AccorHotels certified review
« You get what you pay for »

Room was small and very hot. This forced us to open the window but it due to the great location, there was tons of people screaming. At all hours. including Sunday. Occasionally the elevators would not work and we were forced to take the stairs which would have been fine but they smelled like bleach in a confined space. The bathroom would smell like sewage. However, the bed was clean and the location to everything in Brussels was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATHERINE G., Thank you for taking the time to tell us about your experience at the ibis Brussels off Grand Place. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Maziers Front Office Manager

Victoria Families - 14/10/2018 AccorHotels certified review
« Convenient no-frills hotel near the Grand Place with a great breakfast »

This hotel was very conveniently located close to the Grand Place and the Central Station. Despite this, our room was quite quiet (perhaps this would be different in high season). This is a no-frills hotel so don't expect much in the way of amenities - just one towel each, an all-purpose cleansing solution but no body lotion, face towels, tissues - but we were not paying for a 5 star hotel so we weren't surprised or disappointed. The room was small but efficiently laid out. The bed was comfortable and the shower worked well. The buffet breakfast included in our rate was amazing, so much better than what we've usually been offered by other chains - a great variety, freshly squeezed juices (there is even a juicer to make your own orange juice), croissants that seemed to have come just out of the oven, a choice of coffee types. I'm not sure how the breakfast room would be in high season but there was no problem getting a table. Staff was very friendly. Checking in and out was very easy. All in all, this is a great choice of hotel in Brussels!

Miss S. S. Business - 13/10/2018 AccorHotels certified review
« Nice place, convenient. »

The location is really perfect, close to several well known places. Easy to catch public transportation. But room is a bit small, and have not much of basic amenity.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUKANYA S., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Maziers Front Office Manager

Juha Business - 12/10/2018 AccorHotels certified review

poor room, very high price (300 eur per night). average breakfast. Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUHA MR H., Thank you for taking the time to tell us about your experience at the ibis Brussels off Grand Place.. Regarding the high price, during your stay there was a congress ( Open days) which has an impact on all the Brussels hotels price, that is the reason why you found that price is quite high. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Maziers Front Office Manager

Amanda Couples - 11/10/2018 AccorHotels certified review
« Shouldn’t have to pay to hold luggage! »

Breakfast was good, but often items were empty and there was no one around to ask for more. I had to wait almost 10 minutes for fork by which time my food was cold. One lady was nice when asked, the other seemed annoyed to be bothered, not very friendly. A second waffle maker would also be nice because there was always a wait for waffles. We felt it ridiculous that we had to pay to leave our bags before and after check in/out. I’d maybe expect that from a low rate hotel, though I’ve stayed in hostels that didn’t even charge! Cheap ploy to get extra cash really! Otherwise everything was great, nice location, breakfast was good when it was there, clean rooms.

Samia B. Solo - 11/10/2018 AccorHotels certified review
« Could be perfect but the bed was too hard. »

Good service and breakfast was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAMIA B., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Maziers Front Office Manager

Anonymous Couples - 09/10/2018 AccorHotels certified review
« Nice room, great location, a few problems »

We enjoyed the room and bathroom, but couldn't sleep because it was so hot! Staff was kind and brought a fan, but it barely helped. It was unseasonably warm, but the air conditioning was not available. We would not stay here again unless we had a guarantee that air conditioning was available. Also, as we prepared to leave in the morning (to catch a plane), the door handle fell off!! We were able to get it to open the door an inch before it fell off again, but clearly this had been a problem for awhile.

Anonymous Families - 08/10/2018 AccorHotels certified review
« CENTRICO Y COMODO »

AMABLE

G. Business - 08/10/2018 AccorHotels certified review
« As per expectations »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear FLORIN G., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Maziers Front Office Manager

Anonymous Couples - 07/10/2018 AccorHotels certified review
« Mr »

Excellent, great location for a short stay in Brussels

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSHUA D., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Maziers Front Office Manager

Patrick44 Business - 06/10/2018 AccorHotels certified review
« Excellent location »

Good experience. Room too small under the roof.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICK G., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Maziers Front Office Manager

Couples - 06/10/2018 TripAdvisor review
« Nice hotel in a convenient location »

We had a pleasant stay at this modern hotel, which is convenient to the train station. Check in and check out were easy. The room was a little small but modern and clean. The breakfast was great! We enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathy N, Thank you very much for sharing this lovely review regarding your stay at the Ibis Brussels Off Grand Place Hotel ! We are pleased to know that you enjoyed your Brussels stay and I will definitely transmit your review to all the hotel team. Looking forward to welcome you back soon ! Best regards, Lionel Maziers Front Office Manager

Sinunpat Families - 05/10/2018 AccorHotels certified review
« Great location, Excellent service, Small room »

Great location, near Central Train Station, Carrefour express, Grand Palace and restaurants. Fast check-in and check-out, comfortable bed, clean hotel The room was small. We had big luggage, it was hard to find a place to open them. No minibar, no mini fridge, no safe. Free bottle of water (one small size only on arrival) but no complimentary tea/coffee facilities. Air conditioner is good, you can set temperature by yourself. Receptions always greeted us warmly with lovely smiles every time we walk passed them. They were very attentive and always ready with informed and accurate answers to our questions. All staffs were very polite, friendly and helpful. Breakfast was excellent with a good and variety choices.

Patrick D. D. Business - 05/10/2018 AccorHotels certified review
« my room was so small and not easy to move around »

I had paid extra to enter my room early in the morning and had to wait until 9h30am to enter a room that had just been cleaned. My wait was for one hour! The room was so small I could not easily open my suitcase. I had to put it on the bed and when it was on the floor vertically it was hard to move around. In the bathroom which was tiny, my knees wee touching the wall when I used the toilet!! I was disappointed as I stayed in your hotel before and rooms were larger My room was 519. This was disappointing knowing the price I had paid. I may nit come back unless you provide me with a good explanation. The room was really small as said earlier. The rest was really nice. Nice people at the front desk and excellent breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr De D., Thank you for taking the time to tell us about your experience at the ibis Brussels off Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lionel Maziers Front Office Manager

Chris S. Couples - 05/10/2018 AccorHotels certified review
« End of Summer Short Break »

Once again a very pleasant stay. Loved the gifts of Ibis beer & biscuits. Reception & bar staff very attentative & happy to help at all times. What else can we say - we keep coming back. Ready to re book for New Year stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRIS S., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lionel Maziers Front Office Manager

Sinunpat Family - 05/10/2018 TripAdvisor review
« Great location, Excellent service, Small room »

Great location, near Central Train Station, Carrefour express, Grand Palace and restaurants. Fast check-in and check-out, comfortable bed, clean hotelThe room was small. We had big luggage, it was hard to find a place to open them. No minibar, no mini fridge, no safe.Free bottle of water (one small size only on arrival) but no complimentary tea/coffee facilities.Air conditioner is good, you can set temperature by yourself.Receptions always greeted us warmly with lovely smiles every time we walk passed them. They were very attentive and always ready with informed and accurate answers to our questions.All staffs were very polite, friendly and helpful.Breakfast was excellent with a good and variety choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sinunpat, Thank you very much for sharing your Brussels experience with us. I am pleased to know that you enjoyed the location and our breakfast service. Thank you for you remarks regarding the room amenities, we will definitely take it in consideration. Looking forward to welcome you soon back at the Ibis Brussels Off Grand Place Hotel. Warm regards, Lionel Maziers Front Office Manager

Angelos Business - 04/10/2018 AccorHotels certified review
« It was ok but not sure if I will stay again »

Very good location, breakfast was fine but there is no refrigerator in the room

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