Hotel - ibis Brussels off Grand Place
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Brussels off Grand Place Hotel

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4.0/5 3,064 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking  (Nearby)
    • Public indoor parking (Paying, Nearby)
    • Public outdoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 184 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating Based on 6,426 reviews

Our guest reviews for ibis Brussels off Grand Place

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 3,064 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
M G. Business - 19/04/2018
« Top floor room, bit hot( no AC) and a bit noisy at night. Great location and staff »

Mine was a 1 night business trip and its the second time i have stayed here. Location and staff are excellent. I had a top (6th) floor room but lift was a floor short (5th floor) with stairs up to top. I'm fairly fit, active and only had a in cabin bag with me so this wasn't a problem. Old, infirm or those with bigger bags would have struggled. Room was very warm when i entered, and the Air con / fans etc did not work. I opened the skylight/ window wide to get some fresh air in. The music busking from the square outside was actually very relaxing . Needed a power supply to charge my phone whilst laying in bed but this was on the other side of the room which was very inconvenient. Over night windows were shut, but still a lot of city noises.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN G., Thank you very much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Roman Quality Management

AccorHotels certified review
Michelle S. Business - 19/04/2018
« Good hotel in convenient location »

I arrived late at night and had a fast but check in so was in my room in 10 minutes. The room was small but with nice modern decoration. There was a multi point power point with USB charging which was very handy. A complementary bottle of water was a nice touch. I liked being able to open the window to have some fresh air. There was a big TV which also had some radio stations programmed, which is great, as often I prefer to just have music instead of TV. I appreciate Ibis' green approach to bathroom toiletries with larger squeeze tubes instead of several smaller tubes. I slept well and enjoyed the buffet breakfast which was more comprehensive than I expected with a selection of pastries, hot food, fruits, cereals and yoghurts and even a waffle station. The Ibis Off Grand Place was a great place for a short stay of one night; for a longer stay I would prefer a hotel with a larger room space.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHELLE KATHRYN MS S., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Roman Quality Management

AccorHotels certified review
Vanessa C. Couples - 17/04/2018
« Confort room with the best location »

Ibis is always confort, but this time the heating was not working properly. The Staff said it was working but for us was the same. Another fact is that I asked the hotel to book a taxi, and the staff only told me that they didnt get a taxi when i was in time to go! Luckly I was in advanced to my train time. The breakfast was wonderful and the location, the best!

Our hotel has responded to the review
Our hotel has responded to the review

Dear VANESSA C., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning the problems you encountered during your stay, please accept our sincerest apologies. Be assured that we will put measures in place so that these problems do not happen anymore. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Roman Quality Management

AccorHotels certified review
Anonymous Families - 16/04/2018
« Too noisy »

Well placed for station and Grand Place but much too noisy inside and out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMMA H., Thank you for taking the time to tell us about your experience at the ibis Brussels off Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alice Roman Quality Management

AccorHotels certified review
Ingrid, B. Families - 14/04/2018
« Perfect stay »

Nice newly renovated room, delicious breakfast, very nice and competent staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear INGRID S., Thank you very much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Roman Quality Management

AccorHotels certified review
Jjm Families - 13/04/2018
« Comfortable room, great location »

We stayed one night at the hotel. The location is fantastic - less than 5 min walking distance to the Grand Place. Many restaurants, shops, and sightseeing nearby, including a train station. Breakfast was satisfactory. The room itself was clean, and very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JHOANNA A., Thank you very much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Roman Quality Management

AccorHotels certified review
Chris S. Couples - 13/04/2018
« Another good holiday »

We always enjoy our breaks at this hotel. The room/bathroom meet our needs. Day Reception pleasant. Late night staff always very helpful. Loved the addition of hospitality trays in the room. Thank you for the additional surprise of bottle of water & beer Perhaps could put tables & chairs outside earlier at the weekends - especially as Summer on its way. Must lose lots of passing trade.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRIS S., Thank you for sharing your experience ad for your loyalty! We hope your next visit will be as pleasant as the previous one. Sincerely, Alice Roman Quality Mangement

AccorHotels certified review
Anonymous Business - 13/04/2018
« Ibis is very clean, beds very comfortable, breakfast is good. »

I enjoy IBis every time I stay. I have never had a problem

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARY F., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Roman Quality Management

AccorHotels certified review
Lotti Business - 13/04/2018

Nothing to complain about. I like the fact that you can choose if you wish to have and pay for breakfast or not.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LOTTI J., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Roman Quality Management

AccorHotels certified review
Hayley Couples - 12/04/2018
« Brilliant stay in beautiful Brussels! »

We were really impressed and pleased with our stay. The location couldn’t be faulted, we got the train from the airport and found the hotel in minutes. Staff were very friendly and helpful, our room was comfortable and clean. It had everything we needed. We decided to have breakfast at the hotel on our last day and were pleased we did, well worth the money as we didn’t need to eat again until tea time!

Our hotel has responded to the review
Our hotel has responded to the review

Dear HAYLEY D., Thank you very much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Roman Quality Management

AccorHotels certified review
Gordon G. Friends - 11/04/2018
« Comfortable and great location »

Welcoming and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear GORDON G., Thank you very much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Roman Quality Management

AccorHotels certified review
Ma L. E. Families - 10/04/2018
« Awesome Stay »

Staff/Front desk are very nice and helpful. The room on the 5th floor is beautiful and very roomy. Hotel location is very close to everything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KURT N., Thank you very much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Roman Quality Management

AccorHotels certified review
A F. Families - 10/04/2018
« Location was great - proximity to train station and Grand Place was fantastic. »

Location great. Rooms very clean and adequate for our short stay. Beds were very comfortable. Front desk staff were pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNE F., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Roman Quality Management

AccorHotels certified review
Anonymous Couples - 10/04/2018
« good »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN K., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Roman Quality Management

AccorHotels certified review
Antonio Business - 09/04/2018
« Satisfactoria »

La esperada

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANTONIO T., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Roman Quality Management

AccorHotels certified review
Ken &. L. B. Couples - 09/04/2018
« Good & Not so Good From the Wheelchair ! »

Our 1st visit to Brussels and , unfortunately , our last ! All the views are from the Wheelchair user..... Arrived on Eurostar and into a wheelchair accessible taxi for transport to the Ibis off the Place , good journey and soon at the Ibis , First problem arose when alighting from taxi , had to alight onto the road which was busy with traffic , and a notable lack of Drop Curbs severely limited access to the Ibis ! One low level curb was the only access and exit for the wheelchair which meant using the road to travel to various places , the cobbled streets made travel extremely hard & bumpy , thankfully we had a Electric Wheelchair which helped ! think a Manual Wheelchair would be hard going ! Entrance to the Ibis has a step which meant we had to tilt the Wheelchair to gain access but once inside all was accessible . Check-in was quick as we had used online check in/out for our stay , reception staff were superb and we could not fault them , or any of the staff we encountered during our stay ! any help was given with excellent manners and even arranged for Train assistance for our visit to Brugge ! Problem arose when in our room , nice size , room for the wheelchair , shower fitted for roll in/out but the major flaw encountered was a lack of Alarm Cords and assistance buttons in the room , this apparently due to the Ibis being in a conservation area , not good ! and we would recommend staying somewhere where these are available which would be a shame as all else at the Ibis was excellent !

Our hotel has responded to the review
Our hotel has responded to the review

Dear KENNETH B., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. We understand, however, that your stay was not satisfactory in relation to the conditions of travel in the city. Concerning the missing alarm cords and buttons of assistance in the room, please accept our sincerest apologies, but unfortunately, we must follow the standards for the rooms for reduced mobility. Thank you again for your positive comments about the team, we will not fail to share their compliments Sincerely, Alice Roman Quality Management

AccorHotels certified review
C. K. Families - 06/04/2018
« Fantastic location, friendly staff. »

We arrived at 11:00am and were told our room was not yet available which is very understandable. When I told the lady at reception we had been up since 3am that morning, she made a quick call to housekeeping and gave us a room! Just perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CELINE K., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Roman Quality Management

AccorHotels certified review
Ove Business - 06/04/2018
« Ibis Grand place »

Good location. Short way from train station. Near to Grand Place and Brussel centrum. The hotel has a good atmosphere and rooms with good beds. And the day is starting with a good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OVE L., Thank you very much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Roman Quality Management

AccorHotels certified review
John Families - 06/04/2018
« Good experience »

Great hotel and very central. Not too expensive for city centre but very clean and warm with friendly helpful staff. An enjoyable stay, thank you. I would highly recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN K., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alice Roman Quality Management

AccorHotels certified review
Anonymous Business - 05/04/2018

I use to stay in your's hotel for more than 10 years, 1-2 times a year, enjoy and appreciate your kindness.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSEPH S., Thank you very much for sharing your experience and for your loyalty! We hope your next visit will be as pleasant as the previous one. Sincerely, Alice Roman Quality Management

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