Hotel - ibis Brussels off Grand Place
section.presentation.hotel.accorhotels
Ibis Hotel Hotel

ibis Brussels off Grand Place Hotel

Grasmarkt 100  Rue du Marché aux Herbes 100 
1000  BRUSSELS
BELGIUM

2,792 reviews
TripAdvisor Rating Based on 2,792 reviews
See rates
Best price guarantee
From
From 67.00 EUR Non member rate
From 63.65 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 184 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our guest reviews for ibis Brussels off Grand Place

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,792 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 13/08/2017
« Great location »

Great location in city centre. Next to Central station and to main touristic attractions. Bar service and breakfast are too expensive. The problem: only one towel per person, but not a smaller one for the sink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for your feedback. Please, do not hesitate to ask some extra towels at the reception. I hope you enjoyed your stay in Brussels. Kind regards, Orilie Meyten - Administration

TripAdvisor review
Couples - 05/08/2017
« Perfect location »

Great location for train station & town centre Staff are lovely Rooms are adequate for what u need Didn't try their food but looked like their was a great variety to suit all 3 rd year staying here as it met all our needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for sharing your experience with us. I am pleased to know that you enjoyed your stay and the hotel location ! I hope to welcome you soon back at the Ibis Brussels Off Grand Place Hotel. Best regards, Lionel Maziers Front Office Manager

TripAdvisor review
Solo travel - 13/07/2017
« Fantastic no frills hotel ! »

I was visiting Brussels for a weekend alone and looked for a well priced hotel. Wasn't planning on spending much time in the room so was looking for a well located, safe, clean hotel & I got exactly what I was looking for!!! The room was small but clean! The bathroom was newly renovated & beautiful! The service at the front desk was excellent & very helpful! I would definitely recommend this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanngill, Thank you very much for this wonderfull review about our hotel ! I will certainly transmit it to all my team. I hope to welcome you soon back in Brussels ! Warm regards, Lionel Maziers Front Office Manager

TripAdvisor review
Business - 03/07/2017
« Great location, usual Ibis comfort »

Lovely location, steps from the Central station, with loads of restaurants and Brussels main square nearby. The hotel gives Ibis' usual good standard of cleanliness and comfort. Lovely beds, quiet room, great breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for this lovely comments about our hotel. I am pleased to know that you enjoyed your stay at the Ibis Brussels Off Grand Place Hotel! I hope to welcome you soon in Brussels, Kind Regards Lionel Maziers Front Office Manager

TripAdvisor review
Raymond H Couples - 28/06/2017
« A pleasent stay in the centre of Brussels »

Our room was spacious and quiet with the cleaver idea of a games theme (chees set, cards, dice and a special table to play on). The reception were friendly and efficient. The location was great (very close to shopping arcade and the Grande Place). Everything was clean and looked new.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raymond, Thank you very much for this wonderfull review ! I am pleased to receive feedback like this ! I like transmit it to all my team. I hope to welcome you soon in Brussels, Warm Regards Lionel Maziers Front Office Manager

TripAdvisor review
Family - 30/05/2017
« IBIS IN BRUSSELS GRAND PLACE »

Awesome, I have had a very good time in Brussels and the very main reason is the IBIS Accomodation at the very right place. the Room is comfortable and the staff is very friendly and helpful. The breakfast is great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you so much for your kind words, I will definitely share this with my team! Kevin Martens - General Manager

TripAdvisor review
Couples - 29/05/2017
« Good Standards »

We use Ibis regularly and tis hotel is one of their best locations, close to most of historic Brussels, very close to Central Station (for the Metro e.g. for Atomium at Hazel) or to get to Midi Station. Room and bedding to usual high standard, but beware if, like me, you are partially sighted beware upper rooms with dorma windows as ceiling is low near Windows. Beware 9am breakfast, absolutely chaotic, go early or look outside, plenty of other venues close by.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for your comments. I am happy to hear you enjoyed your stay. I hope you enjoyed your breakfast as well altough there was a rush at that moment. Kind regards, Kevin Martens - General Manager

TripAdvisor review
Solo travel - 29/05/2017
« Good visit to Brussels »

Local is everything when traveling by train. Local, local, and local is what you are looking for. a 5-6 minute walk for the Central Train Station and two minutes to the Grand Place. Wow! This is super local and the hotel has a very helpful staff. There are always good street performers in the plaza in front of the hotel. Between walking and the subway system, you can get to any location in Brussels. It is the best value for the money. This is my fifth stay at this ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for sharing this! We are very lucky with your review. We look forward to serving you a sixth time! Kevin Martens - General Manager

TripAdvisor review
Melvin C Business - 22/05/2017
« Lovely frendly and welcoming staff & superb breakfast choice »

Lovely welcoming staff always wearing a smile. Polite and cater for any needs and go the extra mile to please clients. Very Central and walking distance to The Grand Place and train station. Highly recommended Only comment would be to maybe have a section dedicated to have alternative gluten free and soya products (ALPRO for example)as alternative to milk products and yoghurts

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, My staff will love your kind words! I will definitely share this with them! I am sorry to hear there was not enough offer of gluten free and soya product. I will take care of these comments and I will communicate this to my team. I wish you a nice day! Kevin Martens - General Manager

TripAdvisor review
Couples - 01/05/2017
« A well run, well situated and reasonably priced hotel »

In the centre of Brussels. Parking right next door. Nice room, small but adequate. Nice bathroom - also smallish. Good reception and service. Very good breakfast. Make your own Belgian waffle. I recommend this hotel and will be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Nice to hear you enjoyed your stay. I hope you enjoyed your self-made waffle! Did you add one of our topping on your waffle? :) Delicious! We are ready for your next stay! Kevin Martens - General Manager

TripAdvisor review
Business - 30/04/2017
« Expensive and cramped! »

Despite paying almost €300 per night, the room was so small that you couldn't close the door between the main room and the corridor (leading to the bathroom) because the bed was in the way. Only one socket to charge phone, laptop etc. As for the breakfast - what a joke! No fresh fruit (apples, bananas etc) and no yoghurts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, I am sorry you didn't like the size of your room. We are an economy hotel, we try to deliver the highest possible standard, it's indeed a pity that we cannot change the size of our rooms. If we could, we would surely enlarge some of our rooms. :-) I am a little bit surprised about your remark for the breakfast, we have fresh cut fruits on our buffet and yogurt as well. I am sorry you couldn't find them on our breakfast buffet. I am sorry for the inconvenience and I would like to apologize to you. Here, at ibis Brussels Off Grand Place we always strive to deliver the best service, with your feedback we have learned we have to be better in the future. Kind regards, Kevin Martens General Manager

TripAdvisor review
Family - 24/04/2017
« wonderful »

the location was excellent. it was clean. the staff was nice. I recomend. turistics places were very close. If i go to Brussels in future i will stay in this hotel again. there are facilities around the hotel like farmacy, market, restaurants... I liked a lot.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for your wonderful comments! It is always nice to receive positive feedback. I will definitely share this with my team. We are ready for your next stay! Kind regards, Kevin Martens - General Manager

TripAdvisor review
Family - 19/04/2017
« Ibis Brussels off Grand Place »

Great location - two minute walk from the heart of Brussels. Only negative was that the air conditioning didn't really cool. Breakfasts were good and lots of variety. Furnishings we're nice and beds were food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for your feedback. Sorry to hear about the airconditioning, we are checking airconditioning at the moment. Overall, I am happy to read you enjoyed your stay in our hotel and that you enjoyed your breakfast. We look forward to welcoming you again soon. Kevin Martens - General Manager

TripAdvisor review
Friends getaway - 13/04/2017
« Poor customer care »

I was visiting brussels at the weekend. I booked the hotel in error for Friday instead of Saturday. When I arrived and realised my mistake I went straight to the hotel to try antd rectify it. The receptionists were polite but insisted I had to repay( albeit with a minor discount). I felt if the rooms were free then good customer service would have been I got the room for free or at cost price. I was prepared to wait until late in the day to see if rooms were still available and had not otherwise sold. I realise it was my mistake but I felt they could have been more accomodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, It is with sincere regret that we note your dissatisfaction with our service and facilities. The experience you described causes us deep concern. It does not respresent the quality of service we strive for at our hotel. We hope you give us the opportunity to welcome you again. Best regards, Kevin Martens - General Manager

TripAdvisor review
Business - 31/03/2017
« If you wanna follow the talk of your neighbour »

First the good things: Location and good working Wifi, light at the working desk. However, I could follow the talking of my neighbours, or hear People in the floor; there is no noise protection at all. Cleaning could also be improved. There is very little space to hang up clothes (and you have to hang up your jacket at the same spot). No closing cupboard. In conclusion: I have decided to stay somewhere else next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for your feedback. I am sorry to hear your experience did not meet your expectations, so I would like to offer my sincere apologies. I took note of your comments and I will definitely communicate this to the other departments. Your experience does not represent the quality of service we strive for at our hotel. I am happy to hear the WiFi worked well and you liked the location of our hotel. We hope you give us the opportunity again to serve you better in the future. Sincerely, Kevin Martens - General Manager

TripAdvisor review
araldd Solo travel - 26/03/2017
« Great location and friendly staff »

This is a perfect hotel. In just a few minutes you walk to the Central station and you also only need a few minutes to get to the famous square (Grote Markt). Staff at the frontdesk and in the bar are very friendly. Beds are very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to share your feedback on Tripadvisor. I am happy to read you enjoyed your stay and that you were happy with our service. I will certainly share this with my team! Warm regards, Kevin Martens - General Manager

TripAdvisor review
Couples - 24/03/2017
« Just excellent »

An ideal hotel for a short stay in the city. Only a 5 minute stroll from Brussels Centraal railway station and about the same to the Grand Place. Although the hotel is surrounded by restaurants, bars and cafes, the soundproofing does it's job well and rooms are very well decorated and furnished. I felt secure here as room keys are needed to operate the lift. A good bar just off the check-in desk and a restaurant with a large buffet breakfast make this a good choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you so much for your kind words! I will definitely share this with my team! It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Warm regards, Kevin Martens - General Manager

TripAdvisor review
Stephy2V Friends getaway - 22/03/2017
« Great Value »

While the rooms were "cozy," everything was clean and well-maintained. The staff was always very helpful, and the location is perfect for site-seeing at Grand Place. Would recommend to other travelers who are there for tourism and not staying in their room all day. The noise from the street (revelers until the wee hours of the morning) made sleep difficult if you wanted your windows open.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback on Tripadvisor. I am happy to read you enjoyed your stay. Our local nightlife is indeed vibrant, which is part of what attracts many of our guests. So I am sorry to hear your overall nights' sleep was not perfect. Thank you again for visiting us and we look forward to welcoming you again. Warm regards, Kevin Martens - General Manager

TripAdvisor review
Business - 05/03/2017
« Perfectly balanced »

Perfectly balanced location, service and price, sense of calmness and reasonable availability. It appears that the hotel guests have recognized balance and harmony and so they act so. Hotel staff is OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to share your experience. I am glad to read that you enjoyed your stay in Brussels! We look forward to serving you again! Warm regards, Kevin Martens - General Manager

TripAdvisor review
Business - 27/02/2017
« Nice Place but know what you are entitled to »

As a Silver level member, I was entitled to a free "drink". I have learned that it is good to clarify what this "drink" means with the front desk in terms of type and size before asking it at the bar because, the bar seems to be very liberal in their interpretation of what should be given and would some times provide you with small than expected portions unless you specifically challenge them. Not a great feeling to know that you are being ripped off even in a place that values your loyalty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank your for taking the time to tell us about your experience. We truly regret that the bar did not meet your expectations and do sincerely apologize. I am happy to hear that the front desk was able to clarify the confusion about the free drink. We hope that you will give us the opportunity to welcome you again! Kind regards, Kevin Martens - General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 67.00 EUR Non member rate
From 63.65 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 0 m Novotel Brussels off Grand Place
Novotel Brussels off Grand Place Hotel
From
From 105.00 EUR Non member rate
From 105.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 430 m Aparthotel Adagio Brussels Grand Place
Aparthotel Adagio Brussels Grand Place
From
From 69.00 EUR Non member rate
From 62.10 EUR Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 540 m ibis Brussels Centre St Catherine
ibis Brussels Centre St Catherine Hotel
From
From 55.00 EUR Non member rate
From 52.25 EUR Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 570 m Novotel Brussels Centre Tour Noire
Novotel Brussels Centre Tour Noire Hotel
From
From 95.00 EUR Non member rate
From 95.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in BRUSSELS
See rates