Hotel - ibis Brussels off Grand Place
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Brussels off Grand Place Hotel

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4.0/5 3,100 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking  (Nearby)
    • Public indoor parking (Paying, Nearby)
    • Public outdoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 184 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 6,816 reviews

Our guest reviews for ibis Brussels off Grand Place

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 3,100 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Dawn Solo - 13/06/2018
« The perfect place to stay. »

The hotel is the perfect location to visit the centre of Brussels with all the attractions within easy access. Service and comfort are great and I found the staff very helpful. Breakfast was well catered for with a wide selection of options available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAWN M., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Anonymous Solo - 13/06/2018
« Good location, extremely small rooms »

Location was great for walking, but the room was much smaller than expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEITH J., Thank you for taking the time to tell us about your experience at the ibis Brussels off Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Gavin Couples - 13/06/2018
« Nice hotel, but rooms could use locks on the door. »

Nice, clean hotel. Rooms were a good size too. I had two separate employees walk into my room as we were sleeping. There are no internal locks on the doors to keep this from happening.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GAVIN A., Thank you for taking the time to tell us about your experience at the ibis Brussels off Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Concerning your issue with our employees, I am deeply sorry to read this. I will immediately inform the person in charge of the housekeeping department. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
K K. T. Couples - 13/06/2018
« Good »

Enjoyed the stay. Ideally located, close to happenings in Central Brussels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KOK KHENG T., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
S. G. Families - 12/06/2018
« perfect »

ΕVERYTHING PERFECT I WILL STAY AGAIN

Our hotel has responded to the review
Our hotel has responded to the review

Dear G. S., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Anonymous Solo - 12/06/2018
« Great location and helpful, friendly staff. »

Good,except pillows were too soft and the surcharge of Euros 20 for laundry was clearly wrong. Laundry put in before 0900 and returned in the evening of the same week day is not express service in any other hotel I’ve stayed at in Europe in the past two months.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NORRIS M., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Lorraine M. Business - 12/06/2018
« Very comfortable stay »

The room was small, but perfectly comfortable and very clean; daily housekeeping was good. Despite the central location of the hotel, with the window closed I noticed little external noise. I couldn't get the air conditioning to work very well, but that might just have been me. The breakfasts were excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LORRAINE M., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Jane Couples - 12/06/2018
« Perfect stay »

The hotel is in a excellent location - right between the Central train station and the Grand Place. We thought it might be noisy at night but it was very quiet. The amenities in the room are very basic - no lotions, washcloths provided. The hair dryer needs to be improved. Other than that we had a great 2 night stay and really appreciated how easy it was to walk to everything we wanted to see.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANE S., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Frank Solo - 11/06/2018

Friendly staff, excellent location, but very small room

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRANK S., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Mr. E. Friends - 11/06/2018
« Perfect Brussels location »

13 of us stayed for 2 nights. It was the perfect hotel for people to meet and stay. Easy to locate, comfortable rooms, great added touches including secure luggage lockers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASA E., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Omar P. Couples - 11/06/2018
« Very good experience overall »

Friendly and helpful staff, nice room size and great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear OMAR P., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Conor G. Business - 09/06/2018
« Superb: centrally located and very welcoming. »

Very much enjoyed my stay. Friendly & helpful staff. Good breakfast. Excellent location. Easy to get to .... just a few minutes from Central Station. Room a little noisy in the early evening but otherwise perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CONOR G., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Jose C. Families - 08/06/2018

stay wretched !! horrible !! the Ibis Brussels debited from my credit card, after my check out the amount of EUR £ 20.48 being that I had already paid on check in the value of EUR € 16.96. Never again !!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOSE C. E., Thank you for taking the time to tell us about your experience at the ibis Brussels off Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Indeed we charged by mistake but the refund was made as soon as we realized it. As you are a Platinium guest, we would like to offer you 2000 points (40,00 euros). Could you please provide me your membership numbers ? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Ioannis Business - 08/06/2018
« Great location, friendly staff, comfortable and clean. »

Very friendly staff, great front desk staff. Express check in and very effective checking out. Clean & comfortable room. I will definitely stay in this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IOANNIS M., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Jennifer L. Families - 07/06/2018
« Pleasant, clean and welcoming staff. »

Conveniently situated hotel close to Grand Place. Quiet at night, comfortable rooms. Use of luggage room appreciated before departing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer L., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Svend S. Couples - 07/06/2018
« Clean and well run hotel with competent staff. »

A good hotel in the heart of Brussels, how can you go wrong. Excellent breakfast and a bar for evening libation if you cannot find any other in a city with 1000s of small cafes. The AC didn't work at first but corrected the next day - wires crossed. The tech was friendly and competent and explained the problem - nice touch.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SVEND S., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
G W. Couples - 06/06/2018
« Comfortable hotel with good breakfast in ideal location »

Very good breakfast choice. Comfortable room. Shame you charge for the luggage lockers and toilet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GAVIN W., Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

AccorHotels certified review
Helena Business - 06/06/2018
« Room was old and very basic »

Friendly staff, not possible to get a refund for not taking breakfast, old and basic room, last floor not accessible with elevator.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELENA D., Thank you for taking the time to tell us about your experience at the ibis Brussels off Grand Place. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mylene Schweitzer Quality Management

TripAdvisor review
Business - 06/06/2018
« Conveniently located »

Location - Staff availability - Taxi station next to the hotel Next to the main attraction of Brussels ( Grand Place, Manneken Pis, Magritte Museum ,Saints Michel and Gudule Cathedral ...) Several restaurants close to the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ardechois33, I am delighted to read that you had a pleasant stay at the Ibis Brussels Off Grand Place. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Mylene Schweitzer Quality Management

AccorHotels certified review
W. Couples - 05/06/2018
« Ibis off Grand Place offers a convenient location; customer service excellence; an efficient, quiet, well appointed room; delicious breakfast at a value price. »

We loved being so near to the train station and to the Grand Place. Service was excellent and the room provided everything that we needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear BRIAN W., We very much appreciate your comments regarding your stay at the ibis Brussels off Grand Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mylene Schweitzer Quality Management

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