Hotel - ibis Brussels off Grand Place
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Ibis Hotel Hotel

ibis Brussels off Grand Place Hotel

Grasmarkt 100  Rue du Marché aux Herbes 100 
1000  BRUSSELS
BELGIUM

2,797 reviews
TripAdvisor Rating Based on 2,797 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Catering

  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 184 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 4,821 reviews

Our guest reviews for ibis Brussels off Grand Place

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 2,797 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Te Couples - 17/08/2017
« Great location for sightseeing »

Loved the location... a short walk from Brussels Centraal Station... Grand Place is about a 2 minute walk... the stop for the hop on hop off sightseeing tour bus is just behind the hotel... and the meeting point for our day tour to Ghent & Bruges was steps away! Newer hotel, clean and comfortable room, nice modern bathroom. Breakfast was an added fee but worth it... hot and cold dishes were served buffet style. The staff was friendly and always helpful. A minor issue I had was that the air conditioner wasn't as cool as I would have preferred... but opening the windows allowed the cool breeze in. We will definitely return!

AccorHotels certified review
Scott L. Couples - 16/08/2017
« Clean room with good breakfast but staff is impatient with guests. »

We arrived and were greeted friendly and given a room. Room was clean and the breakfast was good. Thank you. Every other incounter with staff after check in was short and impatient and felt like we were interrupting them. Examples... I walked down to lobby for two towels after arrival as there were two towels and no hand towels in room. Maybe standard in Brussels? Staying for a couple nights we thought this would be better than daily room cleaning. I was met with irritation. After getting towels I asked about luggage holding after check out and the front desk staff rolled her eyes at me and just pointed to door where luggage was kept. Another time was when requesting coffee at front the lady at front desk firmly placed cup on counter and wanted 2 euro. I dont feel paying 2 euro for a coffee as a guest is right. It is coffee bean and water. I have not been to any other place like this. It made me feel like it was a cheap motel trying to nickel and dime me. For the most part I don't feel like guests are a priority to your staff or maybe this being my first introduction to Belgium, This is how staff is to everyone. This was my first experience with the ibis hotel chain and will likely be the last. Maybe other locations act differently but doubt I will chance it in the future.

AccorHotels certified review
Lianne Families - 16/08/2017

It was lovely , nice room and good service

AccorHotels certified review
Anonymous Solo - 15/08/2017

First I was disappointed to know that their were no allowance for early registration considering that I had just arrived from the united States ( yes their would be allowance if I paid 39.00 Euros) which is declined and waiting till my room was ready, I am quite sure you being the manager of this establishment you have travels far and wide and you can see my point. Breakfast needs improvement I could get a better breakfast at McDonald but there was not close by.

AccorHotels certified review
Matt H. Families - 14/08/2017
« Great hotel in a great location. »

Excellent location in the heart of Brussels was perfect for our weekend. Hotel was easy to find and check in was very straight forward and easy. We were however, quite surprised that we had to pay money for our luggage to be held as usually the hotels we have stayed at in the past can hold luggage for free. Our room was perfect, quiet at night with fantastic beds and pillows. The bathroom was superb too with an excellent shower. Breakfast was very good with plenty of options and good food and drink on offer. We did notice though that some people who had not paid for breakfast were sneaking in and helping themselves to food on the odd occasion. The reception staff were very good and happy to help us with printing out our boarding passes thanks to using the free internet service. Overall a great hotel and I would happily stay here again.

AccorHotels certified review
Toni Families - 13/08/2017
« Clean, central »

Only one night with the best situation of the city.

AccorHotels certified review
Hongqing M. Families - 13/08/2017
« one of the best IBIS in Europe »

very good location and very kind staff

TripAdvisor review
Couples - 13/08/2017
« Great location »

Great location in city centre. Next to Central station and to main touristic attractions. Bar service and breakfast are too expensive. The problem: only one towel per person, but not a smaller one for the sink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for your feedback. Please, do not hesitate to ask some extra towels at the reception. I hope you enjoyed your stay in Brussels. Kind regards, Orilie Meyten - Administration

AccorHotels certified review
Sophie Friends - 12/08/2017
« Good central location. »

Perfect location for a visiting tourist, and hotel was clean with a friendly staff.

AccorHotels certified review
David Couples - 11/08/2017
« David »

Great location in city center

AccorHotels certified review
Frances H. Couples - 10/08/2017
« Good but room for improvement. »

Check-in was disappointing. As a Le Club Accorhotels member I did the advance check-in and requested a specific room. We arrived early, around 10.30 am even though normal check-in isn't until 1200hrs. We were told that the room we asked for wasn't available. Agreed to take a different room so put our luggage in one of the lockers (which you have to pay for) and then left the hotel. Returned at 1.30 to be told that our room wasn't ready as the previous guests had requested a late check-out until 3pm. We then agreed to return at 3.30pm. When we went back to the hotel at 4.20 our room still wasn't ready. Receptionist was very polite and apologetic but we didn't actually get into our room until 4.40pm. I think is unacceptable. As a member and also the fact that I was emailed in advance and that there are signs displayed in the hotel to encourage advance check-in/checkout I think the process needs to run more smoothly. There is definitely room for improvement. Surely a note could be added to the system or a message could have been passed to the cleaners to ensure our room was cleaned as soon after 3pm as possible. It can't be that difficult. On a positive note the hotel is very central and we have stayed there on previous visits to Brussels. The buffet breakfast is good value for money and runs until 11am. There are safety deposit boxes behind Reception. Nice hotel but check-in let it down on this occasion.

AccorHotels certified review
Anonymous Couples - 10/08/2017
« Wouldn't stay anywhere else »

Location, location, location! We loved everything about our stay. A very short walk from the train station, and an even shorter walk to Grande Place. Many good restaurants right out the front door of the hotel. Very comfortable beds and room, excellent customer service from the desk personnel. Wish all hotels were this great.

AccorHotels certified review
The Couples - 09/08/2017

Beautiful

AccorHotels certified review
Anonymous Families - 09/08/2017
« Value for money in ideal location with larger rooms than I have had in Ibis in the past. »

One of the great attractions of your hotel is the breakfast which remains excellent. I may recall wrongly but perhaps the one thing that has been reduced is the choice of soft cheeses.

AccorHotels certified review
Joyce Solo - 09/08/2017
« stuff are helpdful »

even through there is a queue when i check in, but stuff attended fast and they are helpful when I asked for direction

AccorHotels certified review
N. E. Friends - 08/08/2017
« Very pleasant hotel stay, ideally located in a beautiful city »

Comfortable and clean. Friendly and relaxed. The hotel is perfectly located within walking distance to all the good spots around town. Taxi fare to and from airport cost just over 40 euro each way. Really enjoyed our stay and will be back. Brussels first-timers and really loved it.

AccorHotels certified review
Ger Friends - 08/08/2017
« Great location »

Really enjoyed our stay . Staff were extremely helpful and friendly . Location is perfect for a stay

AccorHotels certified review
Vaishali Couples - 06/08/2017
« Vaishali »

The hotel location ,staff and breakfast was excellent . Rooms are very cramped , even the ceiling is sloping inside room making it even more cramped . The pictures displayed on website and actual rooms are not same .

TripAdvisor review
Couples - 05/08/2017
« Perfect location »

Great location for train station & town centre Staff are lovely Rooms are adequate for what u need Didn't try their food but looked like their was a great variety to suit all 3 rd year staying here as it met all our needs

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you very much for sharing your experience with us. I am pleased to know that you enjoyed your stay and the hotel location ! I hope to welcome you soon back at the Ibis Brussels Off Grand Place Hotel. Best regards, Lionel Maziers Front Office Manager

AccorHotels certified review
Nigel R. Friends - 04/08/2017
« Just right »

Clean, convenient, friendly.

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