Hotel - ibis London Luton Airport
Ibis Hotel Hotel Ibis Hotel Hotel

ibis London Luton Airport Hotel

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3.5/5 2,028 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Breakfast at ibis

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • LONDON HEATHROW
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine (Paying)

Catering

  • Breakfast at ibis
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 162 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 9 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Manual temperature control
    • Free access with phone card
    • Coffee/tea making facilities
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,143 reviews

Our guest reviews for ibis London Luton Airport

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 2,028 reviews
TripAdvisor review
Couples - 17/11/2017
« always reliable »

As always, the bed was comfortable, everything worked and the staff were cheerful and helpful. This is the first time we've had breakfast at an Ibis hotel and it was fine; much better than we expected and good value.

AccorHotels certified review
Mrs M. G. Couples - 12/11/2017
« Restaurant appealing. »

The restaurant hardly had anything available on the menu, very disappointing. Staff in the restaurant never came to ask if everything was ok, we were never asked if we wanted a sweet they just came and put the bill on the table. There didn't appear to be any manners in the restaurant at all. Rooms were very tiny and clausterphobic. The car parking was ok. Overall very disappointed.

AccorHotels certified review
Rachel M. Solo - 12/11/2017
« Turds in toilet »

When I checked into the room, there were turds floating round in the toilet. This turned my stomach. Reception did offer me a new room (next door) explaining it was a housekeeping issue and gave me a voucher for a free drink at the bar. Whilst it may well have been a housekeeping issue, as the guest I see it as an Ibis issue - standards aren't high enough. The change of room and free drink didn't help the stomach turning first experience.

AccorHotels certified review
S Families - 11/11/2017
« Satisfied »

Room was very small, it was hard to find a spot to place the luggage. Needs renewal, otherwise clean.

AccorHotels certified review
Anonymous Solo - 10/11/2017
« Staff lovely, bad smell of sewerage from the bathroom »

Bad smell in room, like sewerage from the bathroom. I didn’t ask to move rooms as had already changed by the time I opened bathroom door. Was only there on a stopover

AccorHotels certified review
Jonathans Business - 09/11/2017
« Clean, comfortable and walking distance from terminal, and a cheerful team! »

Despite arriving at 1:30am the team were welcoming and cheerful. Room was comfortable and clean. Good soundproofing: no outside noise considering a runway is nearby. Missed breakfast as had to catch a flight early.

AccorHotels certified review
John Families - 09/11/2017
« Convenient, clean and good service »

Great, quick service to check-in, appreciated due to late arrival. Offer to book an early morning taxi was gratefully accepted - and the taxi was there perfectly. Room was in good shape, quiet and the bed comfortable. The bathroom was a good size, and the shower worked well. One small issue: there is a big step from the built-in bathroom to the floor of the room, and both of us had problem at least one time on getting out of it. (I actually fell, and was lucky not to twist my ankle badly.) Overall quiet satisfied, with just that one caveat.

AccorHotels certified review
John H. Couples - 07/11/2017
« Room adequate restaurant and bar poor »

The room was fine for one night though the planning could do with a rethink. No mirror on dressing table no plug socket on one side of the bed (that’s close enough). No draught lager in the bar so had to buy bottles at extortionate prices. No excuse for this we run pubs!! Food sub standard for the price. Waited a long time which didn’t bother us but tables weren’t being cleared and there was a general murmur of dissatisfaction about the place. When we moved into the bar we could see the suvide products boiling in a pan. Once again no problem for us.

AccorHotels certified review
Anonymous Couples - 06/11/2017
« Everything was great, except the booking process »

I made a mistake during booking process on your website. The field for choosing the number of persons was not shown in a way that was obvious and apparently the default number of persons is 1. So I forgot to double check the number of booked people and accidentaly booked a room for 1, instead for 2. After a few emails between me and hotel and me and Accorhotels customer service, we sorted everything out.

AccorHotels certified review
Norman Couples - 06/11/2017
« Nothing to shout about! »

My wife and I are fairly regular visitors to this hotel. Sorry to see the loss of the Reception Desk! We didn't know who the red-jumpered individuals were and what they were doing. Ibis has lost the VIP factor. Nonetheless the staff members were friendly, helpful and courteous. Room was fine for the price. Some bad odours from bathroom upon arrival which soon dissipated after use. Only spent the evening there,having to leave about 5 a.m. to fly out. I truly recommend this hotel to enable a physical and mental rest before before boarding the aircraft. It's so much better than travelling by car on the day of the flight!

AccorHotels certified review
Cathal O. Families - 05/11/2017
« Convenient for Luton Airport »

We used the hotel for an overnight stay before an early morning flight from Luton Airport. We pre-paid and checked in online so that we could leave quickly in the morning. The room was clean but very basic. It was perfectly adequate for a one night stay before a flight but the room would be quite depressing for a longer stay.

AccorHotels certified review
Milly11 Families - 05/11/2017
« Milly11 »

The hotel was easily to get to and staff were nice. The rooms were adequate and maid service was excellent but the key cards were pretty bad. The exit cards need to be looked at as they always chewed the cards on leaving. I feel the breakfast menu should have had more if a selection for the price. Overall the stay was great.

AccorHotels certified review
D. H. Couples - 04/11/2017
« Get a new Chef »

We had to wait an hour for our food , disgraceful. other people who came in after us , had their meal and left before we had ours. I did complain bit got nowere

AccorHotels certified review
Brian L. Solo - 03/11/2017
« Good »

All was good, room, bed and facilities

AccorHotels certified review
Dales P. Families - 03/11/2017
« Dales P. »

Although the room was clean it had a strong and unpleasant smell of damp / drains. The extractor fan in the bathroom also didn't work (which may have been part of the problem). Seemed very short staffed in the morning when trying to get a pass for the carpark and nobody was on reception. In contrast, the breakfast was excellent.

AccorHotels certified review
B. G. Couples - 03/11/2017
« A very satisfactory stay before an early flight . »

Everything was fine . ( An extra chair for our room failed to appear , but was very well dealt with in the end .) We would like to be able to see the current dinner menu online before our arrival , and hope this will be possible in the future . The staff are all anxious to please and very cheerful .

AccorHotels certified review
Karen P. Families - 02/11/2017
« Last minute stay »

It was a last minute booking and we arrived to a friendly greeting from the manager. I had messed up the booking dates on the website and she took pity on us and gave us a family room for the same rate we had booked. So very kind and much appreciated. The staff were friendly and made a fuss of my four year old son. The room was small but comfortable. Would recommend.

AccorHotels certified review
Anonymous Business - 02/11/2017
« fine thanks »

the ironing board in UG needs a new cover that fits please. or even splash out on a new ironing board, cheers. Chris

AccorHotels certified review
Francis W. Couples - 02/11/2017
« Mr »

One night only late arrival, crashed out, bed very comfortable, breakfast was excellent, staff warm and helpful. no complaints. Will certainly stay again if price stays the same. It is however a long walk from the terminus when tired. regards Francis W.

AccorHotels certified review
Richard Families - 02/11/2017

hotel in a good position and the welcome/check in was good with a relatively nice bar area. Obviously it's reasonably priced so expectations cannot be too high, but in comparison to Premier Inns we have stayed in before flights in last few occasions the room was far too small for 3 of us and felt a little "tired". No room to store or open suitcases and the child bed had a shelf / window ledge overhanging that my son hit his head on twice!

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