Hotel - ibis London Luton Airport
Ibis Hotel Hotel Ibis Hotel Hotel

ibis London Luton Airport Hotel

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3.5/5 2,136 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • HEATHROW AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 3 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 162 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 9 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Free access with phone card
    • Coffee/tea making facilities
    • Bathtub
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,666 reviews

Our guest reviews for ibis London Luton Airport

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 2,136 reviews
TripAdvisor review
Family - 17/05/2018
« Serves its purpose »

Very close to Luton Terminal. Friendly efficient staff and very comfortable bed. Clean room and bathroom. Food could be better. Although very close to main road very little noise. This Hotel does exactly what it’s intended to do.ie domitary hotel serving Airport travellers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom B, Thank you so much for taking time to review your recent stay with us. I am glad to hear that you enjoyed your stay with us. It was a pleasure having you as our guest. Looking forward to welcome you back again. Kind regards, Kira Rogalova Guest Relations Manager

AccorHotels certified review
Anonymous Couples - 13/05/2018
« Poor value for money »

Room was small and very basic. I would have expected that from the Ibis Budget, but no this Ibis for the higher price

TripAdvisor review
Family - 13/05/2018
« Who is in my room »

Arriving with family at 1:45 am I got an electronic key to open the door, but it did not work, going to reception receiving new key for 2 times, then with a staff member with a master key - that one worked - but inside there were other guest - this should not happen at ACCOR HOTELS!

Our hotel has responded to the review
Our hotel has responded to the review

Dear 348bkg, I am really sorry to hear that your stay was not up to expectations. I would like to discuss this with you in person. Please could you contact me on h1040-re@accor.com Kind regards, Kira Rogalova Guest Relations Manager

AccorHotels certified review
High F. Solo - 12/05/2018
« mrs »

Room fine , toilet door did not shut properly and the room smelt a little of damp

AccorHotels certified review
R. B. Couples - 11/05/2018
« Convenient »

Small initial delay in getting unoccupied room but otherwise fine

AccorHotels certified review
Anonymous Business - 11/05/2018
« Good but!.... »

Good hotel, good location and on this occasion good value for money. Unfortunately my gold Accor status was not taken into account.

AccorHotels certified review
Anonymous Solo - 10/05/2018
« I stayed one night only and did not have either dinner nor breakfast but the room was comfortable as always. »

I use the early Ryanair flight to Nimes regularly so I book into Ibis Luton Airport for convenience, price, comfort and always a pleasant reception by the staff when arriving.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICIA THOMAS, We very much appreciate your comments regarding your stay at the ibis London Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Dengremont Marceau General Manager

AccorHotels certified review
Liron Families - 10/05/2018
« sufficent »

the room was small, but it's fine for sleeping couple of hours. the workers was very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LIRON YITZHAKY, We very much appreciate your comments regarding your stay at the ibis London Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Dengremont Marceau General Manager

AccorHotels certified review
Andrea R. Solo - 09/05/2018
« Just another wonderful Ibis »

It is not the first time that I have spent a night in an Ibis and surely it is not gonna be the last. Super friendly staff, nice food and just 10 minutes walking distance from the airport. I had an early flight at 7.20 am the following day and the early breakfast from 4 am helped me start the day the right way!

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREA RODARI, We very much appreciate your comments regarding your stay at the ibis London Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Dengremont Marceau General Manager

AccorHotels certified review
Steven Business - 09/05/2018
« Friendly convenient »

Clean, nice staff, parking

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVEN WALKER, We very much appreciate your comments regarding your stay at the ibis London Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Dengremont Marceau General Manager

AccorHotels certified review
Michael Business - 09/05/2018
« Good experience from entry to bed and nice pizza! »

As above, good experience and polite and helpful staff. The food was also good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL CURRY, We very much appreciate your comments regarding your stay at the ibis London Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Dengremont Marceau General Manager

AccorHotels certified review
Matt O. Friends - 09/05/2018

Clean and spacious room. Well equipped. Friendly and swift check in. Hotel spotless and well maintained. Nice shower. Does the job. Food in restaurant completely overpriced and portion sizes ridiculously small, would stay again but not dine here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MATTHEW OVERING, We very much appreciate your comments regarding your stay at the ibis London Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Dengremont Marceau General Manager

AccorHotels certified review
Anon Solo - 08/05/2018
« Aim low and you won't be disappointed »

Bed was really uncomfortable The promised wake up call didn't materialise Difficult to determine if the chosen hotel had 24 hr checkin Apparently booking my stay with you gives you the right to send me spam emails

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iain HOOKER, Thank you for taking the time to tell us about your experience at the ibis London Luton Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would truly like to apologies for the wake up call being missed, please trust me when I say we will be investigating this matter to ensure it does not happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you have any plans to visit or pass by Luton in the near future, please contact me directly so I can offer you a discounted rate and also a second chance to provide you with the service your deserve. I remain at your disposal should you wish to discuss further, Email: H1… Sincerely, Shivani Shah Assistant General Manager

AccorHotels certified review
Amanda M. Couples - 08/05/2018
« satisfactory »

adequate for the price we paid the rooms were clean the staff wete polite

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} {guest_last_name}, We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Mandy Families - 07/05/2018
« pleasant stay »

efficient check in/out system. Basic comfortable rooms. nice restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear {guest_first_name} {guest_last_name}, We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
R D. W. Business - 07/05/2018
« As a convenient way to wait overnight for a flight and to park my car - very good »

Okay, as on previous occasion. The convenience of the hotel being close to the airport and of being able to park my care there as well, for a reasonable charge is appreciated. Having said that, no this occasion, I nearly asked for a different room, because there were sewage smells coming back up the sink pipe. Most unpleasant. Rather than go through the bother of changing rooms, if it had been possible, I solved the problem, sufficiently for habitation, by leaving the bathroom door, and the window, open.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RAYMOND WRIGHT, We very much appreciate your comments regarding your stay at the ibis London Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to inform our 24h reception team of any issues you may face during your stay, as we are always more than happy to find a solution for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shivani Shah Assistant General Manager

AccorHotels certified review
Shirley Couples - 07/05/2018
« Pre flight overnight »

Very clean room. Downside the dining room resembles a works canteen, not very inviting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHIRLEY GERNERT, We very much appreciate your comments regarding your stay at the ibis London Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Dengremont Marceau General Manager

AccorHotels certified review
M. Families - 04/05/2018
« very comfortable night's stay before catching early flight »

On arrival we were welomed by staff who were friendly and efficient and gave us all the information we required before directing us to our room. We arrived late evening so had a drink at the bar, which was low key and had a good range of drinks and snacks. The room was well maintained and we had a good night's sleep as the beds were very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTHA MCCORKINDALE, We very much appreciate your comments regarding your stay at the ibis London Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Dengremont Marceau General Manager

AccorHotels certified review
Maz Y. Solo - 03/05/2018
« I like the tea and coffee making in the room. Shower hot and tv working. Good Room temperature good. Hair dryer good. Bed and sheets all clean and comfortable. Good »

Good. Check in and taxi service all good with staff helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARION YEOMANS, We very much appreciate your comments regarding your stay at the ibis London Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Dengremont Marceau General Manager

AccorHotels certified review
Darwinha Business - 03/05/2018
« Convenient »

Clean good meals ,close to airport. Parking a bonus.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DARWIN HALL, We very much appreciate your comments regarding your stay at the ibis London Luton Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie Dengremont Marceau General Manager

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