Hotel - ibis Southampton Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Southampton Centre Hotel

Our hotels AccorHotels
3.5/5 1,025 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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From 43.00 GBP Non member rate
From 40.85 GBP Member's rate Members’ Rate, join while you book
5.00P
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 93 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • WiFi in your room
    • Crib on request
    • Direct dial telephone
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 2,887 reviews

Our guest reviews for ibis Southampton Centre

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,025 reviews
AccorHotels certified review
Paul D. Families - 11/01/2018
« Good stay, with very friendly, helpful staff :-) »

The booking was a minor hassle and the web site would not let us stay in a room with our six-year old, but the staff sorted it all out. Rooms are neat and clean, and the only niggle is the size of the TV, which is a little small.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAWN D., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am glad that you were able to stay with your six year old. I am sorry the booking process does not allow more than 2. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Waqas Bin Tahir General Manager Ibis Southampton Centre

AccorHotels certified review
Anonymous Couples - 10/01/2018
« Cold. No heating in room »

We stay at the Ibis regularly and unfortunately brought two friends with us this time. The heating was off in the rooms in the hotel. We were not informed of this when checking in. We were given small electric fan heaters to warm the room. Our friends were given a complete refund for their bad experience. We unfortunately had meet people in Southampton and couldn’t wait to see the manager. We will also be seeking a full refund when we return from our cruise.

AccorHotels certified review
W A. Couples - 10/01/2018
« Disappointed with room »

Hotel lobby very nice but our room was in need of some tlc. Heating did appear to work so a noisy/creaking tiny fan heater was left to be used. In a 21st century hotel with a big name I did expect better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear WAYNE A., Thank you for taking the time to tell us about your experience at the ibis Southampton Centre. I am sorry that your experience did not meet your expectations due to heating; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Waqas Bin Tahir General Manager Ibis Southampton Centre

AccorHotels certified review
Samuel C. Couples - 10/01/2018
« Great hotel and very welcoming »

Exellent one night stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAMUEL C., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Waqas Bin Tahir General Manager Ibis Southampton Centre

AccorHotels certified review
Michael J. Couples - 08/01/2018
« Good Night In Southampton »

Last minute booking, I have used IBIS before so knew what to expect. My main issue was that to get the best price I had to log on to my laptop in Hotel Reception to book the room how ridiculous is that

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL J., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As the best rates are available online, I am sorry you had to book them whilst staying with us. Unfortunately some offers are only online and cannot be booked at reception or with reservations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Assistance General Manager Matthew T

AccorHotels certified review
M. Solo - 08/01/2018
« Not the best. »

Duvet cover was ripped - took over an hour to replace. When I chased it up the receptionist told me she hadn’t got round to sorting it as she had been busy talking. There were fire doors outside my room which banged constantly all night. Not sure there was a soft closer on them. There was a party going on somewhere which kept me awake until 1am

Our hotel has responded to the review
Our hotel has responded to the review

Dear RALPH M., Thank you for taking the time to tell us about your experience at the ibis Southampton Centre. I am sorry that your experience did not meet your expectations due to fire doors; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Waqas Bin Tahir General Manager Ibis Southampton Centre

AccorHotels certified review
G D. Couples - 08/01/2018
« Very comfortable »

Quite adequate, good value, ideal for one night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GWEN d., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannelore

AccorHotels certified review
Trev Solo - 04/01/2018
« Excellent »

Most enjoyable waking up to see the shops parked outside the window Marvellous

Our hotel has responded to the review
Our hotel has responded to the review

Dear TREVOR H., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannelore

AccorHotels certified review
Susan C. Families - 03/01/2018
« Great Customer Care »

We stayed only one night with our Daughters and 2 dogs, The staff from check in to check out on Reception, and the bar, room attendants everyone we met were really kind and helpful Thank you for a lovely stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN C., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannelore

AccorHotels certified review
Izzy Friends - 02/01/2018
« Good »

Comfy bed and clean room, decent for the price

Our hotel has responded to the review
Our hotel has responded to the review

Dear ISOBEL BEAVEN, We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannelore

AccorHotels certified review
Anonymous Families - 02/01/2018
« Comfortable and friendly hotel »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear GEORGE BARCLAY, We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannelore

AccorHotels certified review
Richard G. Families - 31/12/2017
« Beware add extra incorrect charges to bill »

Lots of potential but let down by no evening food service and extra charges slipped on bill incorrectly ( breakfasts included in booking price)and refused to remove them. Regardless charged for 3 breakfasts when only one taken. Very poor customer service.

AccorHotels certified review
Anonymous Couples - 30/12/2017
« It was one of the best night sleep i've had in a hotal. »

great staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID KENNY, We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannelore

AccorHotels certified review
Anonymous Families - 30/12/2017
« Good service and all my expectations were well met. »

I have stayed at the Ibis Southampton many times before and it always meets my expectations. he rooms are clean and tidy, that staff attentive and professional and the restaurant provided good choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HUGH ELSEGOOD, We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannelore

AccorHotels certified review
Carl S. Couples - 30/12/2017
« Adequate »

We have stayed many times here but the whole building seemed very cold. The room was impossible to stay in without the fan heater provided. The room was quiet as we have had an issue with neighbour noise before. The staff are mostly very good but some seem disinterested . There always seems to be different staff every time.

AccorHotels certified review
Eileen Couples - 29/12/2017
« Great city break »

The Ibis Hotel is always warm, friendly and very customer focussed. This was a great bargain as our break included breakfast and we started the 2 days well with a hearty meal; a good mix of the French continental and a full English so something for everyone. The hotel is within walking distance of most of the city and has a large spacious car park. It is also within 5-minute walk of the station so if you want to use Southampton as a base and explore other surrounding areas by train it's all on your doorstep; we went to Winchester for the day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EILEEN HARDING, We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannelore

AccorHotels certified review
M E. Solo - 29/12/2017
« very pleasant stay »

Reception staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARGARET EDWARDS, We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannelore

TripAdvisor review
Couples - 29/12/2017
« Comfortable hotel »

The hotel is well placed for the city centre, West Quay shopping centre and for cruises if you are sailing from Southampton. It is in a triage of 3 Accor Hotels all differently priced on quality and the Ibis is your mid-range. Plenty of car parking and the service in the hotel is always great; never had reason for complaint and have stayed there many a time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eileen H, Thank you so much for this amazing review ! We are indeed really close to the shopping centre, all you need is here :) It's really important for us to have feedback from our guest. I will transfer your review to the Ibis Team. We are glad you enjoyed your time with us and we hope to see you soon in Ibis Southampton.

AccorHotels certified review
Anonymous Couples - 28/12/2017
« Met all our requirements »

It was convenient to shops and theatre which was why we used it The staff were helpful and friendly The bedroom was comfortable It was fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL DENIS WAKELING, We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hannelore

AccorHotels certified review
Tim H. Business - 28/12/2017
« Mr »

OK, apart from the heating system, which did not work and was extremely noisy. As it was a cold night I spoke to reception and the gave me a small portable heater

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