Hotel - ibis Southampton Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Southampton Centre Hotel

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3.5/5 1,065 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 9AM
  • Electric car recharging units
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 93 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • WiFi in your room
    • Crib on request
    • Direct dial telephone
    • Satellite/cable colour TV
    • Coffee/tea making facilities
    • Bathtub
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,093 reviews

Our guest reviews for ibis Southampton Centre

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,065 reviews
TripAdvisor review
F1967GQjeanb Couples - 21/05/2018
« Good hotel »

The Ibis in Southampton is a very nice hotel and the staff are very helpful and friendly, would recommend it. It was very hot when we were there and they gave us a fan for our room which we really appreciated.

TripAdvisor review
Business - 20/05/2018
« Great welcome from Barry! Room was too hot, no air com and very poor service in the restaurant. »

Barry was great. Really helpful on check in with a taxi booking and then later he gave me a fan for my oven like room. He is great! However, I wondered why, when there is no air con, the hotel doesn't fill the rear facing rooms first which are presumably not in direct sunlight unlike those at the front of the hotel? Service for my evening meal was very poor: once id sat down I waited and eventually had to ask the staff to take my order, they were too busy talking to notice that I was ready to order; then the music was ridiculously loud so I had to ask for that to be turned down and clearly other customers were grateful; the final straw was when the waitresses two friends arrived in the restaurant and sat down at a table and the blond waitress sat with them and chatted rather than doing any work! Unbelievable. I couldn't understand where the Manager or Duty Manger were and why they weren't keeping an eye on what was going on in the restaurant and bar area. Main course of my meal was delicious though. Ice cream for dessert was cheap and tasteless, certainly not what I'm normally served at other Ibis hotels. This Ibis needs to learn from others!

AccorHotels certified review
Charles Families - 12/05/2018
« Comfortable and Compact »

An overnight stop prior to joining a cruise. The hotel was clean and comfortable and the staff very friendly and helpful.

AccorHotels certified review
Alan B. Couples - 12/05/2018
« A good hotel »

Overall very nice but there were a few exceptions. The room allocated was already occupied but this was quickly remedied, another room was allocated. Room was too warm and air temperature control did not seem to work. The price of the room was increased due to the Southampton marathon being on that weekend. Otherwise staff were very courteous and helpful.

AccorHotels certified review
Jacqueline Couples - 11/05/2018
« Have stayed before and will stay again. »

Clean,comfortable and well appointed room. I requested front facing room and that was what I got. Room was available as on as I checked in, which was a lot earlier than I anticipated.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JACQUELINE L., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Judy Couples - 09/05/2018
« First trip to England »

The staff were very attendive made our stay lovely.Half board is worth purchasing good value

AccorHotels certified review
Stephen S. Business - 09/05/2018
« Reasonable stay could be better value »

Check In check out could be smoother air conditioning was not working and with the weather so hot I didn’t get much sleep as had to keep the windows open and because I was only on first floor meant lots of noise from outside price point was not very competitive as could have stayed in the de vere hotel for less as I was only booking last minute staff where very friendly and the towels where nice and fluffy though so overall a reasonable stay.

AccorHotels certified review
P. Families - 09/05/2018
« Excellent location for port »

Staff were warm and welcoming, rooms clean and comfortable, breakfast good variety and were able to do me veggie sausages when asked.

AccorHotels certified review
Yu V. Couples - 08/05/2018

Near train station. Room clean with tea facilities. Friendly spanish lady at reception help us with everything we need it. We will use it again.

AccorHotels certified review
Mickey Couples - 08/05/2018
« Great Service »

The service was fantastic for my stay however the morning of departure I was woken early as room faced back of the hotel where bin emptying and deliveries were happening and was extremely noisy

AccorHotels certified review
Anonymous Couples - 07/05/2018
« Hazzle-free »

All staff exhibited an enthusiasm for their role. Particularly friendly and helpful restaurant servers.

AccorHotels certified review
Sophie Couples - 07/05/2018
« Lovely stay! »

Hotel was lovely, very clean and modern. Room was the same and in very good condition. Very cosy. The only thing I could suggest is the windows. It was a very hot weekend and the windows could only be opened slightly due to the safety latch on them. The room did get quite hot. Everything else was brilliant.

AccorHotels certified review
M T. Couples - 07/05/2018
« The receptionist was rude and disinterested. Our silver status has not been acknowledged and we had to argue to get any satisfaction. »

The whole place gave an air of not really caring. I do not think this was a response to our dissatisfaction of the registration process.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL TRIBE, Thank you for taking the time to tell us about your experience at the ibis Southampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Mrs. M. L. Friends - 06/05/2018
« A short but pleasant stay in an excellent hotel »

Generally good after problems with the room card which resulted in my having to have 3! Unbleached linen was really nice & the bed is very comfortable

TripAdvisor review
marshsider Solo travel - 06/05/2018
« Good value »

The place is clean and 5 minutes walk from railway station, if you choose the correct exit from the station. Staff were efficient and friendly. The central seating area was rather cramped, but it was not busy when I was there, so not a problem. Alternative catering outlets nearby. Nice buffet breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for providing the feedback regarding your stay. I am very happy to learn that you found our hotel conveniently located and clean. Our team members are very happy to read your review and it is a source of encourage for all of us, thank you! I look forward to welcoming you to stay with us in the near future. Kind regards, Waqas Bin Tahir General Manager

AccorHotels certified review
Mr D. W. Solo - 05/05/2018
« MR D W. »

A warm and friendly hotel with a good working staff made welcome and attended to as soon as I arrived quite pleasing excellant

AccorHotels certified review
David B. Solo - 03/05/2018
« A comfortable and relaxing weekend. »

The hotel is smartly decorated with comfortable rooms. Mine was overlooking a cruise ship preparing to depart. The staff are efficient and friendly. It is conveniently located for the center of town and travel by train or coach. I very much enjoy the calm atmosphere I experience when stopping at this hotel.

AccorHotels certified review
Simon Business - 30/04/2018
« Mr »

Very good

AccorHotels certified review
Ian T. Couples - 30/04/2018
« Good value »

From check in to check out was the usual Ibis good experience,

AccorHotels certified review
Neil Couples - 30/04/2018
« Have stayed before, likely to look elsewhere next time. »

I’ve stayed here before and generally been satisfied. This time I waited 10 minutes to check in, and immediately after doing so (and paying for parking) another couple came in and said they knew it was cheeky but could they have free parking. This was immediately done, when I had paid for it 15 seconds before! Tv didn’t work, although this was rectified quickly. Finally my wife joined me after she finished work at midnight and despite only having a normal conversation level we received a knock on the door at 1:15am from security asking us to stop talking. Not great.

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