ibis Southampton Centre Hotel 3 stars

TripAdvisor rating 3.5/5 1,194 reviews
ibis Southampton Centre
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+ 15 Services
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Room 1

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Hotel extras

  • The hotel is located within 5 min walk from the Central Train Station (exit from platform 4).

  • Ideal location for cruise terminal (5-10min in taxi average cost £10 depending on the gate).

  • Onsite car parking with reduced rate of £10 per night for residents.

  • Coming for shopping? West Quay shopping centre and Ikea are 5min walk from the hotel.

  • 24/7 reception, free wifi, tea/coffee and hair dryer in room. Iron upon request from reception

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

ibis Southampton Centre

9 West Quay Road
SO15 1RA
southampton
united kingdom

Tel: +442380634463

Fax: (+44)2380/223273

Contact email

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :   SOUTHAMPTON SOUTHAMPTON

  • By plane

    LONDON HEATHROW At 130km / 81.25 miles

  • By plane

    SOUTHAMPTON At 7.56km / 4.7 miles

  • By plane

    SOUTHAMPTON AIRPORT At 9.66km / 6 miles

  • By boat

    SOUTHAMPTON DOCKS At 0.5km / 0.31 miles

  • By car

    JUNCTION 3 At 5km / 3.13 miles

  • By train

    CENTRAL STATION At 0.02km / 0.01 miles

  • By train

    LONDRES WATERLOO At 112.64km / 70 miles

GPS :50.905441, -1.414061

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 90

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
ibis Southampton Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

3,990 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,194 reviews

excellent helpful obliging staff

Customer review rating 4.2/5

Peter W. Couples - 09/09/2019 AccorHotels review

staff very helpful, clean room and facilities

Dear PETER W., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Could

Customer review rating 4.2/5

Anonymous Couples - 09/09/2019 AccorHotels review

Could not fault anything very happy with room service and food breakfast and evening mea

Dear SYLVIA M., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Noisy fire door

Customer review rating 4.2/5

William Couples - 09/09/2019 AccorHotels review

Everything was great and we would have rated the stay higher, except for the fire door banging when guests used it, even in the early hours of the night

Dear WILLIAM B., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Would not stay again

Customer review rating 4.2/5

Rachel C. Couples - 09/09/2019 AccorHotels review

The staff were friendly The bed was too hard and the pillows awful It was noisy outside at night with people in the car park until well into the early hours Breakfast was not satisfactory as had to ask for cutlery as the box was empty and the coffee machine needed cleaning.

Dissapointed had to wait despite paying for early check in

Customer review rating 4.2/5

Sparky Families - 09/09/2019 AccorHotels review

Had a great stay ,Despite checking in online adding we would be arriving approx 9.30 , and paying for early check in , but both early check in rooms not ready and gad to wait fir them to be ready ..was meeting friends for breakfast so had to post pone them to meet for early lunch instead due to this ... Apart from this fab service

A great night

Customer review rating 4.2/5

Georgia Couples - 08/09/2019 AccorHotels review

Just an overnight stay for us, perfect apart from A/C was noisy

Dear GEORGIA D., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

FELT VERY HAPPY & CARED FOR

Customer review rating 4.2/5

Anonymous Couples - 06/09/2019 AccorHotels review

FELT VERY HAPPY & CARED FOR

Dear IAN F., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Patchy

Customer review rating 4.2/5

Ian T. Couples - 03/09/2019 AccorHotels review

2 night stay in 2 separate rooms. 1st night the security lock fell out of the door & the toilet stopped flushing in the early hours. We were supposed to meet up with family at 10.30am but we're hanging about waiting for a new room till nearly 11 as no maintenance men on duty at weekends. 2nd room was on 3rd floor (which we had requested in the first place). Breakfast buffet is badly arranged having to keep wandering about trying to find things such as bowls for yoghurt & if you're not 6ft tall you can't reach stuff such as honey as it is right at the back. On the plus side the staff were all very helpful & friendly.

Very comfortable but a couple of small complaints

Customer review rating 4.2/5

Anonymous Families - 02/09/2019 AccorHotels review

The stay was very comfortable and our room nice and clean however we did find a couple of problems. Gentleman on reception was completely uninterested with no attempt at friendliness. We had only one towel each in the room and the shower rail was set so low that the shower curtain almost covered the bottom of the bath and we did not want to try to raise it in case we caused any damage.

Dear DAVID J., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

I was charged twice

Customer review rating 4.2/5

Mashal H. Couples - 02/09/2019 AccorHotels review

My Amex card was charged by agoda and the hotel has charged me using my debit card they should refund my money to my debit card and void the transaction or

Great Location Before Cruise

Customer review rating 4.2/5

Anonymous Couples - 02/09/2019 AccorHotels review

Hotel and staff were excellent.

Dear GLEN D., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location

Customer review rating 4.2/5

Chanda Families - 02/09/2019 AccorHotels review

Stopped here for 2 nights while visiting Paultons Park. Room was comfortable and good spread for breakfast. I was not impressed with the parking fee, as I would expect this to be complimentary to guests. It was a bank holiday so rooms were expensive for an Ibis, but enjoyed stay all the same.

Dear CHANDA M., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great value

Customer review rating 4.2/5

Bubbles Couples - 01/09/2019 AccorHotels review

Easy check in,evening meal and breakfast very good value

Dear JOSEPHINE T., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good

Customer review rating 4.2/5

Jason Solo - 30/08/2019 AccorHotels review

Good

Dear JASON L., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Apart from lumpy, uncomfortable pillows we were satisfied

Customer review rating 4.2/5

Barbara H. Couples - 30/08/2019 AccorHotels review

We always stay at Southampton Ibis pre-cruise and have been happy with this hotel. This time neither my husband or myself slept very well because the pillows were lumpy. It will not stop us choosing Ibis in future but, please could the pillows be replaced?

Relaxing

Customer review rating 4.2/5

Arc S. Business - 29/08/2019 AccorHotels review

A relaxing environment, clean, bright & friendly

Comfortable overnight stay

Customer review rating 4.2/5

Amanda B. Business - 29/08/2019 AccorHotels review

Clean room, friendly service and over all good short stay.

Dear AMANDA B., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Satisfactory, comfortable and clean with pleasanr helpful staff

Customer review rating 4.2/5

Bod Couples - 27/08/2019 AccorHotels review

This was a two night stay. Check in was efficient with a friendly and informative member of staff. The room was clean and comfortable. The only issue was the air conditioning unit, which was rather noisy. Turned it off and opened the windows which worked perfectly well to ventilate the room on an oppressively warm weekend. When we mentioned the issue on checking out, the member of staff was quick to advise the matter would be attended to. Plentiful parking was a bonus and although it was not free, payment was reasonable and could be done with staff at the hotel on arrival. Not the most picturesque of surroundings but well placed for both the city centre and railway station.

Dear PAUL C., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Comfortable and Clean Hotel close to the Shopping Centre and Cruise Terminals

TripAdvisor rating 3.5/5

Mike-Scanes Solo travel - 27/08/2019 TripAdvisor review

The Ibis is ideally located close to the Shopping and Leisure Centre as well as the Cruise Terminals. Good car parking in Accor Square. (Ibis Budget and Novotel close by. Reception was very friendly and welcoming , the rooms were clean and the buffet breakfast catered for all appetites

Dear Guest, Thank you for your time to give us your feedback about your last stay at Ibis Southampton Center. At ibis we strive to provide best service as possible and thank you for your kind comments about the staffs, products and services. Or course I’ll share the comments with the staffs in order to improve the service as possible. We are looking forward to welcome you again at ibis Southampton Center if you are visiting the area. Kind regards Fazmil HANEEFA General Manager

Ideal location for the centre of Southampton and the Cruise Terminals with good parking

Customer review rating 4.2/5

Michael S. Solo - 26/08/2019 AccorHotels review

The hotel is in a central location in "Accor Square" It has ample parking at a reasonable rate. Check in was fast and friendly, and i was in my room in 5 minutes. The restaurant menu was limited but I found something which I liked. It was cooked fresh. The Buffet breakfast was well stocked ranging from Continental to "Full English" Check out was fast and I received my invoice by email prior to leaving the hotel

Dear MICHAEL S., We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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