Hotel - Mercure Paris Val de Fontenay Hotel
Mercure Hotel Mercure Hotel

Mercure Paris Val de Fontenay Hotel

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3.5/5 166 reviews
All hotels in Fontenay sous bois
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking  (Nearby)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking  (Nearby)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 10  EUR
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Gift shop/newspaper shop

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:30 / 24:00
    • Opening hours : Week-end 06:30 / 14:00 - 19:00/24:00

Business services

  • 11 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 133 rooms
  • 63 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 22 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Bouquet with TV Canal+ and Canalsat
    • TV Bouquet beIN Sports
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Pay per view channel(s)
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 1,247 reviews

Our guest reviews for Mercure Paris Val de Fontenay Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 166 reviews
AccorHotels certified review
Denis G. Business - 15/10/2017
« Poor room service experience »

I am staying very often at the Mercure in Val de Fontenay. I usually order room service. I ordered an omelette with fries and salad on Wednesday night this week. The salad was absent from the plate, the fries were soft and the omelette was disgusting. Probably cooked in advance, very oily, I had 2 little pieces and left the rest. I just ate the soft fries because I was hangry but that's it. This meal was not worthy of a 4* hotel or even of a 2* hotel. You can feel that the person cooking didn't want to make the client happy or put any heart into the cooking. That's a real shame. A few other mistakes have been done during my stay but I am usually very forgiving when good heart is used. annoying as well was the fact that the bed was not well done. Shits were not flat inside and not tense at all making it not really comfortable. I opened the bed completely to show it when I left on the first morning but nothing changed really. It is as if sheets were too small. I was wondering is people in charge of room cleaning have a checklist or not. I had no more form to ask for breakfast in the room and had to call reception. This time, the experience was not great unfortunately. The team is still very kind and helpful and I feel welcome every time.

AccorHotels certified review
Mary Business - 09/10/2017
« Excellent welcome and service »

The service and attention shown by the staff from check-in to check out was excellent. My room service meal was delicious and I enjoyed a good night of sleep.

AccorHotels certified review
Denis G. Business - 16/09/2017
« A good night rest »

The team at the Mercure in Fontenay sous Bois is really friendly and cares about clients. The room is clean and spacious. You can benefit from room service and breakfast served in your bedroom if you don't want to see anyone after your day out. A good address close to Paris by public transports.

AccorHotels certified review
Bryan C. Business - 06/09/2017
« A nice hotel that I have stayed at several times. »

Nice comfortable hotel. Front desk staff is excellent, friendly and very helpful. Housekeeping staff is top notch. The hotel is conveniently located near my work and also right next to bus and train stations for easy travel into the city.

AccorHotels certified review
Karlena B. Families - 18/08/2017
« Staff working on the bar were excellent and extremely helpful. »

The hotel was clean, welcoming and better than expected. It offered value for money and the bathroom in our room was very clean. The staff working at breakfast were helpful and attentive.

AccorHotels certified review
Anonymous Business - 16/08/2017
« ok »

OK, was in the office next door so very convenient

AccorHotels certified review
Kiyotaka N. Couples - 30/07/2017
« Great kindness »

I booked two night stay separately, so the room was different originally. However kind receptionist changed the room for second day as it for first day.

AccorHotels certified review
C. Business - 29/06/2017
« SATISFAIT »

PERSONNEL COMPETANT ET A L ECOUTE

AccorHotels certified review
Denis G. Business - 24/06/2017
« Good experience of an upgrade during heat wave in Paris »

I was pleasantly surprised to be upgraded when I arrived for my stay at the Mercure in Fontenay Sous Bois. Every night, I stayed in the cool of my room and ordered room service. Staff is really nice and the room was very pleasant.

AccorHotels certified review
Andrew C. Business - 14/06/2017
« very comfortable room »

facilities were great, however the club sandwhich I ordered from room service was poor. It was processed meat and cheese and not really a club sandwich as traditionally known, no egg for example. Also apparently they don't serve fries at the weekend?? it was around 120pm when I placed my order.

AccorHotels certified review
Anonymous Business - 07/05/2017

Room from my colleague cancelled and hotel full. The shower in my room and another colleague did not have any pressure and borderline warm.

AccorHotels certified review
Anonymous Business - 25/04/2017

Everything was fine except the lack of a car park attached to the hotel. I had to park my car in the steet in front of the hotel were I was quite lucky to find a suitable place.

TripAdvisor review
Family - 26/03/2017
« Quick stay »

Everything was good. Personel in reception was ok, but with limited language in English. Breakfast in room delicious and on time. Room was tidy and big. Quiet hotel with very good place near Rer station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marta, We thank you very much for your comments ! As you mentioned, the hotel is situated at 5 meters from the RER station :-) direct to the Champs Elysées or Disney. We hope to welcome you very soon.

AccorHotels certified review
Anonymous Business - 03/03/2017

only one night stay

AccorHotels certified review
Anonymous Solo - 27/02/2017

nice room. Not enough variety in the restaurant. There should ne simple and varied fodd possibilities. unfotuantely saw a big rat on the road near the entrance...

AccorHotels certified review
Anonymous Business - 18/02/2017

The staff knows me and addressed your needs.

AccorHotels certified review
Anonymous Business - 20/12/2016

Great welcome!

AccorHotels certified review
Anonymous Business - 11/12/2016

Good stay as it was convenient to the place I had the meetings

AccorHotels certified review
Anonymous Business - 27/11/2016

Impeccable

AccorHotels certified review
Anonymous Business - 24/11/2016

The general public areas of the hotel were far too hot (this was confirmed by many people) however even more frustrating was the fact that my room (#100) was also too hot and could not be cooled down despite intervention by hotel staff. This is really not good enough considering the standard and cost of this hotel. One can always make oneself warmer by adding layers of clothing but it's very difficult to cool down if the general temperature is too hot.

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